Patient Safety: Increasing Transparency While Reducing Liability Costs

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1 PROGRAM DESCRIPTION August 27, 2014 SCHA William L. Yates Conference Center 1000 Center Point Road, Columbia, SC target audience CEOs COOs Hospital Legal Counsel Medical Liability Insurers Medical Malpractice Lawyers Risk Management Professionals Compliance Officers and Staff purpose This program will focus on hospital transparency, both external and internal to the organization, following events of harm to patients receiving care. The program will also examine the effects and implications that increased transparency may have on patient safety and liability costs from the hospital s perspective, the medical liability insurer s perspective, and the legal perspective. presented by South Carolina ASHRM

2 august 27, 2014 agenda 8:45 9:15 am...registration and Breakfast 9:15 9:30 am...welcome and Introductions Thornton Kirby President & CEO South Carolina Hospital Association 9:30 10:45 am...building Accountability, Improving Safety with the Michigan Model Rick Boothman Chief Risk Officer University of Michigan 10:45 11:00 am...break 11:00 am 12:15 pm...just Culture, Safety, and Liability David Marx CEO Outcome Engenuity 12:15 1:00 pm...lunch & Networking 1:00 2:00 pm...external Transparency: Disclosure and Patient Safety Moderated by: Rick Boothman Eva Carman Risk Manager Office of General Counsel, Vidant Health John Kassel Senior Partner Kassel McVey Attorneys at Law Weldon Johnson Senior Partner Barnes, Alford Stork & Johnson, LLP Laura Martinez VP, Risk Management MAG Mutual Insurance Murrell Smith SC Representative & Partner Lee Erter Wilson James Holler & Smith, LLC 2:10 3:10 pm...internal Transparency: Just Culture and Patient Safety Moderated by: David Marx Howard West Senior VP/Chief Legal Officer Palmetto Health Shelly Rorie Director, Patient Safety & Risk Management Palmetto Health Larry Gray Executive VP, Claims & Risk Management PHTS Bruce Bailey President & CEO Georgetown Hospital System 3:15 pm...adjourn

3 FEATURED SPEAKERS rick boothman, jd Rick Boothman is an accomplished trial lawyer in Michigan and Ohio, where he spent 22 years in private practice defending individual doctors, professional groups and a wide range of health systems, including the University of Michigan, Kaiser Permanente, and the Cleveland Clinic Foundation in medical malpractice law suits. In 2001, he left private practice to join the University of Michigan Health System, first as Assistant General Counsel and later as Chief Risk Officer, where he implemented a proactive and principled approach to health system claims. As a trial lawyer, Mr. Boothman was listed in Martindale Hubbell's Bar Register of Preeminent Lawyers and carried the highest rating for skill and ethics, AV. He is licensed in Michigan and Ohio. david marx, jd David Marx is the CEO of Outcome Engenuity, a Dallas-based risk management firm which focuses on helping highconsequence organizations develop values-supportive practices and culture. He began his career as a Boeing aircraft design engineer and won the International Federation of Airworthiness s Whittle Award for his development of a human error investigation process used by airlines around the world. Mr. Marx has served as an advisor to the Federal aviation Administration s Human Factors Research Program and to the NASA Space Shuttle Program, and was the principal consultant to NASA in development of their major mishap investigation process. He holds a BS in Mechanical System Engineering (1985) and a Juris Doctor in Law (1997). PANELISTS bruce bailey, bs, mha Bruce Bailey serves as the President & CEO of Georgetown Hospital System, a two-hospital system located in coastal South Carolina. Before assuming his current position, Mr. Bailey served as Associate Administrator at Georgetown Memorial Hospital from , after serving as administrator of Abbeville County Memorial Hospital in Abbeville, South Carolina for six years. His previous experience also includes administrative responsibility at both long term and acute care health facilities in West Virginia, North Carolina and Virginia. eva carman, bs, cphrm Eva Carman is the Risk Manager for Vidant Health in North Carolina, and has over 20 years experience in risk management and patient safety in healthcare facilities ranging from 100 beds to a large academic medical center. She is a member of the University HealthSystem Consortium Risk Council and a Board member for the North Carolina Association for Healthcare Risk Management. larry gray, aic Larry Gray has more than 20 years of experience in insurance-related claims and risk management services, and holds a BSBA degree in Management from Ashland University, Ohio. weldon johnson, jd Weldon Johnson is Barnes Alford s senior partner, and primarily defends hospitals and employed physicians for governmental, charitable, and for-profit facilities throughout South Carolina. He has been selected annuall for listing in South Carolina Super Lawyers in the area of medical malpractice defense and maintains an AV peer review rating. Mr. Johnson has chaired the Healthcare Law Committee of the South Carolina Bar and has served on the South Carolina Bar House of Delegates, as well as two terms on the Board of Commissioners on Grievances and Discipline, and is admitted to practice in the state of South Carolina, the United States District Court for the District of South Carolina, and the Fourth Circuit Court of Appeals. john kassel, jd John Kassel is Theile McVey s senior partner, and represents individuals and families that have suffered injury or death as a result of the negligence of others. He previously served as a Richland County public defender, and worked in the Suggs and Kelly, P.A. firm before opening his own firm in He is admitted to practice in the state of South Carolina, the United States District Court for the District of South Carolina, and the Fourth Circuit Court of Appeals, and currently serves on the Board for the Appleseed Legal Justice Center.

4 laura martinez, rn, bsn, ms, cphrm, fashrm Laura Martinez is the Vice President of Risk Management for MagMutual Patient Safety Institute, and is responsible for managing MagMutual s in-house consulting team and implementing risk management and patient safety programs for MagMutual and Professional Security Insurance Company policyholders. Prior to joining MagMutual, Ms. Martinez held senior level management and consulting roles with Allied World Assurance Company/Darwin and Chubbs Insurance and practiced as a Certified Rehabilitation Counselor, Disability Management Specialist, and Case Manager. shelly rorie, rn, bs, mshi, cphrm Shelly Rorie is the Director of Patient Safety and Risk Management for Palmetto Health in Columbia, SC, where she is responsible for handling claims management in conjunction with their in-house legal office and outside defense firms, as well as assisting with disclosure of significant adverse events, providing educational programs, addressing and managing loss exposures, and promoting cultural change via the Just Culture model. g. murrell smith, jr., jd Murrell Smith is a partner in the Lee, Erter, Wilson, Holler & Smith Law Firm and serves District 67 in Sumter County in the South Carolina House of Representatives, where has served on the House Judiciary Committee, Criminal Laws Subcommittee, Ways and Means Committee, Joint Other Fund Oversight Committee, SC Sentencing Reform Commission, and the House Ethics Return Study Committee. He is admitted to practice in the state of South Carolina. howard west, jd, mha Howard West is the Chief Legal Officer for Palmetto Health, and is the former vice president for corporate services and general counsel at Palmetto Health Richland. He joined the hospital in 1979 as an administrative resident. West earned bachelor s and master s degrees from the University of North Carolina. He also earned a master s degree in hospital administration from the University of Alabama in Birmingham. West earned his law degree from the University of Virginia.

5 register online SCHA offers online registration for this meeting. To register online, visit the SCHA web calendar, calendar, select this meeting, and click Register Online. A registration and payment confirmation will be ed directly to you once you complete the registration process. If you experience problems or do not have a username/ password, contact Sue Alvarez at or at salvarez@scha.org. hotel information A block of rooms has been reserved at the Hyatt Place Columbia/Harbison for August 26-27, The SCHA rate is $92 a night. For reservations, please call and ask for the SCHA group rate, or enter code when reserving online. The cutoff date for reservations is August 10, continuing education Continuing Legal Education This program has been approved for 4.25 continuing legal education credits. ACHE Qualified Education SCHA is authorized to award 4.25 hours of pre-approved ACHE Qualified Education credit (non-ache) for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting an application to the American College of Healthcare Executives for advancement or recertification. Continuing Medical Education This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education through the joint providership of the University of South Carolina School of Medicine-Palmetto Health Continuing Medical Education Organization and the South Carolina Hospital Association. The USCSOM-PH CME Organization is accredited by the ACCME to provide continuing medical education to physicians. The University of South Carolina School of Medicine-Palmetto Health Continuing Medical Education Organization designates this live activity for a maximum of 4.5 AMA PRA Category1 Credits. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Continuing Nursing Education The South Carolina Hospital Association is an approved provider of continuing nursing education by the South Carolina Nurses Association, an accredited provider by the American Nurses Credentialing Center s Commission on Accreditation. Participants who attend the entire activity and complete an evaluation form will earn 4.25 contact hours. CHPRM Education This program has applied for 4.25 contact hours of continuing education credit toward fulfillment of the requirements of ASHRM designations of fellow (FASHRM) and distinguished fellow (DFASHRM) and towards certified professional in healthcare risk management (CPHRM) renewal. registration & fees Prior to August 20, 2014, all registration fees are as follows: General registration: $75 SC ASHRM member registration: $30 Student registration (available for the first 25 students only): $20 SC Safe Care participants and meeting sponsors: no fee (must register by fax) Registrations received after August 20 will be subject to an additional 20% late registration fee. Click here to register online. To register offline, please complete this form and fax to Education Services at Please note: online registration will be closed on Wednesday, August 20, Any registrations received after this date will be subject to an additional 20% late registration fee.

6 substitution/refund/cancellation Any registrant who cannot attend may send a representative from the same organization by resubmitting an updated registration to SCHA with the name of the new attendee. Please notify Education Services of the change by fax at The registration deadline for this event is August 20, speaker presentations/handouts available online only All speaker presentations and handouts for this event will be posted on the SCHA website. Please note that paper copies of these handouts will NOT be available onsite. Participants can view the handouts after the event. Participants will be sent an electronic program evaluation following the meeting. Once program evaluation is completed, participants will be able to access the link to the meeting presentations and handouts. special dietary needs Breakfast and lunch are included. If you have special dietary needs, please contact Hardy Childers at hchilders@scha.org or special note for the disabled SCHA wishes to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently from other individuals because of the absence of auxiliary aids and services. If you need any of the auxiliary aids or services identified in the Americans with Disabilities Act, please contact Hardy Childers at hchilders@scha.org or work to be fit SCHA is committed to providing a safe and healthy work environment for its employees and guests, compliant with our Work to be Fit wellness program. Therefore, policies and standards for tobacco, nutrition, and physical activity have been implemented to support such a culture. Tobacco- SCHA is 100% tobacco free. This means that while you are at SCHA, you will not be able to smoke or use tobacco products of any kind. This policy includes the land, building, and parking lot owned by SCHA. Nutrition- SCHA provides a healthy food environment where the healthy choice is the easy choice. Healthy menu items that comply with the healthy food nutrition criteria will be available at each meal service. Please note, sugar sweetened beverages do not comply with the nutrition criteria and will not be readily available. SCHA respectfully requests that all cell phones be silenced or turned off during meetings.

7 REGISTRATION August 27, 2014 SCHA William L. Yates Conference Center 1000 Center Point Road, Columbia, SC online registration You can register and pay for this meeting online by clicking here. For questions or assistance with your username/password, contact Sue Alvarez at or ALL SC SAFE CARE PARTICIPANTS & MEETING SPONSORS MUST FAX IN A REGISTRATION FORM. ONLINE REGISTRATION CLOSES ON AUGUST 20, please print Name Title Hospital/Organization Organization Address City State Zip Code Work Work Phone Work Fax registration (considered late after august 20, 2014) before or on aug. 20 after aug. 20 General registration $75 $90 SC ASHRM member registration $30 $35 Student registration (available for the first 25 students only) $20 $25 SC Safe Care participant or meeting sponsor Free $20 payment options If not registering online, a copy of the registration form MUST BE faxed to CREDIT CARD Please charge my: Visa MasterCard American Express Card no. Expires CHECK A check in the amount of $ will be mailed to SCHA. All checks must Signature Name as it appears on card Billing address and zip code of card Security code be received by August 20, All checks should be made payable to SCHA and returned with this form to: SCHA, ATTN: Education Services, 1000 Center Point Road, Columbia, SC Any registrant who cannot attend may send a substitute from the same organization by resubmitting an updated registration form to SCHA with the name of the substitute. Notify SCHA of the substitution via fax to The registration fee (less a $25 processing fee) is refundable if SCHA is notified of cancellation no later than August 20, No refunds issued past this date. No refunds issued for no-shows.

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