Datacenter Assessment

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1 The Netmagic team has compiled this Checklist to help you evaluate, compare and select datacenter facilities to meet your hosting, business continuity and disaster recovery needs. Based on industry best practices and our experience delivering hosting and support for business-critical applications, we have identified major criteria that reflect 'best-inclass' Internet Datacenter standards. We hope that the checklist will help you identify the datacenter that best suits your needs.

2 Facility Criteria Building Location Risks Flood: 100-year flood zone or better Electromagnetic Interference: t near high tension Aircraft: t in/near flight path Accessibility: redundant access roads Vendor Stability Financial Stability Stability of/commitment to Data Center Line of Business Fault Tolerance Multiple independent points of entry Internet Phone Electrical Gas (if applicable) n+2 Air Conditioning n+2 backup generators Generators assume full load in 90 seconds? Fire suppression (multiple layers) Redundant power all the way to the cabinet Batteries can power facility for 15 min + Power switching gear N+1 Fuel for full load 48 hours+ Fuel stored underground Network Redundant gateway routers Redundant aggregation/customer switches

3 Multiple providers Internet Phone Commercial Power Security/Safety Locked cabinets or cages Controlled access to datacenter floor Defined customer datacenter floor access procedures Parking/drive-up protection/distance from raised floor Security presence on-site 24/7 Closed circuit video surveillance CCTV recorded and stored for at least 30 days Biometric scanners Zoned fire protection system Fire protection above and below floor Water not stored in pipes for fire protection Manual fire extinguishers for manual intervention Construction & Maintenance Raised floor Wind survivability Water infiltration protection (if applicable) commercial kitchen/cafeteria under same roof Plumbing not routed over/through raised floor

4 Capacity/Scalability Physical/rack space for growth Available Internet bandwidth Allowable floor load per square foot (more is better) Engineered power per square foot (more is better) Core Services Standards/Professionalism Under-floor wiring "neatness Scheduled proactive testing - Batteries Scheduled proactive testing - Generators Load Bank for Generator testing Scheduled proactive testing - Backup HVAC systems Scheduled proactive testing - Rack Power Facilities (temp, power, etc.) alarms 24/7 NOC SAS 70 Type II certification Facility SLAs Internet Availability Facility Availability Facility Track Record Facility down time in past 10 years (or since new) Achievement of SLA goals in past year Services Options Availability Colocation Managed Hosting (Facility Provider) Managed Hosting (Alternate Provider(s)) Selective/A la Carte Hosting Services (Facility Provider)

5 Managed Hosting (Alternate Provider(s)) Selective/A la Carte Hosting Services (Facility Provider) Selective/A la Carte Hosting Services (Alternate Provider(s)) Remote Hands (Facility Provider) Remote Hands (Alternate Provider(s)) Equipment Lease - Servers Equipment Lease - Network Equipment Business "Name Brand" for end customers Cross-referral/partnership potential Prior (positive) relationship Pricing Rack Space Bandwidth Remote Hands (Hourly) The content you have downloaded has been produced with thoughtful, original research efforts by Netmagic. Please do not duplicate or misuse it. You may quote portions of our research in your own material provided you include a proper attribution to this original source. You are free to share this content on the web with friends and colleagues Pvt. Ltd. All rights reserved.

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