Hybrid IP PBX System KX-TDA30. Design and specifications are subject to change without notice.

Transcription

1 Hybrid IP PBX System KX-TDA30 Design and specifications are subject to change without notice. EngishPan_NEW MASTER_FA.indd -3 /6/09 :57: AM

2 Creating an Inteigent Communications Environment TABLE OF CONTENTS Introduction to the KX-TDA30 System... 3 Digita Teephone Features... Digita Teephone Set... 5 Features for KX-TD765/7695/ Business Benefits with Panasonic Hybrid PBX Systems System Feature List... 9 System Specifications... 0 Revoutionary changes are occurring today in both teecommunications and information technoogies. Panasonic's Hybrid IP PBX system is a powerfu communications too designed to support businesses in today's Converged Networking age. The KX-TDA30 provides advanced teephone and messaging soutions, efficient and fexibe communications, DECT Wireess Mobiity, Voice-Over-IP, and seamess integration with your PC through pug-n-pay USB connection. In ine with Panasonic's commitment to user-friendy operation, the Hybrid IP PBX system is easy to use, even if you don t have a ot of IP experience. KX-TDA30 ets you keep pace with eading-edge technoogy and features that wi competey transform the way your company communicates. 3 EngishPan_NEW MASTER_FA.indd -5 /6/09 :57:6 AM

3 Makes Communications Easy Panasonic s digita teephones are styish, easy to use, and efficient. With their arge, easy-to-read LCD and four tit positions, they make ife easier for their users and ook great too. Aphanumeric Dispay Message/Ringer Lamp (Red/Green) Visua feedback on this user-friendy dispay makes it easier to hande cas and perform other tasks. Use it to view a variety of information (see ist beow) or to access the Hybrid IP PBX system's 's many features. You can aso make cas by simpy foowing ing the visua prompts shown n on the dispay. The arge, easy-to-see amp iuminates to indicate when a ca comes in, so you can te when the teephone is ringing even from a distance. The coour of the amp indicates the status fashing green for an interna extension ine, fashing red for an outside ine, and constant red to indicate that a caer has eft a message. KX-NT33 3-Line Backit Dispay Fexibe CO Buttons Speakerphone Buetooth Modue (Option) Add-on -Key Modue (Option: KX-NT303) or Add-on 60-key Modue (Option: KX-DT390) KX-NT36 6-Line Backit Dispay Fexibe CO Buttons Speakerphone Buetooth Modue (Option) Add-on -Key Modue (Option: KX-NT303) or Add-on 60-key Modue (Option: KX-DT390) Ergonomicay-Designed, -Step, Tit-Ange Adjustment Buetooth Headset Support Headset Jack for Hands-Free Convenience KX-DT36 with KX-NT303 6-Line Back-it Dispay, CO Keys, and a Speakerphone Digita Speakerphone Optiona CO Keys and USB port Programmabe Keys with Red/Green LED Time-Saving, Easy-to-Use Navigator Key Muti-anguage Capabiity extra Device Port (XDP) and Digita XDP The Hybrid IP PBX accommodates up to five different anguages, for use in areas where more than one anguage is commony spoken. The anguage can be set at the PBX for a specific teephone extension, to meet the needs of the person who uses that extension. Use the XDP to add an anaogue phone, cordess phone, or other singe-ine device to your system, without the cost of an additiona ine. This ets you send a fax whie taking to a customer. Or, by connecting a modem to the XDP, you can downoad data from your PC or access the Internet whie taking. The Digita XDP aows you to increase the number of digita teephones without additiona cards. It ets you put functiona digita phones in the hands of more of your staff to boost overa office productivity. EngishPan_NEW MASTER_FA.indd 6-7 Wa Mountabe KX-DT30 USB modue for KX-DT33/36 KX-NT307 KX-NT303 Buetooth Modue for KX-DT33/36 -Button DSS consoe for KX-DT33/36 KX-DT Button DSS consoe for KX-DT33/36 5 /6/09 :5:0 AM

4 More Freedom, Greater Carity Today s companies need to keep their empoyees fuy accessibe throughout the day. Panasonic Wireess DECT connectivity does exacty that. It aso boosts customer oyaty, reduces work time and acceerates response. Wireess communication over an extended range is achieved by using mutipe ce stations that boost the fexibiity and mobiity of your wireess handset. With the Wireess XDP, you can set your wireess teephone to have the same extension as your desk teephone, and then receive cas even when away from the desk. You re aways there, ready to receive your customers' cas, and make the most of every business opportunity that comes aong. An Affordabe System that Improves Efficiency With its inteigent ca-handing functions, the Panasonic Hybrid IP PBX system can serve as the core of an efficient sma contact centre for outstanding customer service. Use the Hybrid IP PBX to automaticay distribute incoming cas as desired. Cas can be queued whie your team is busy on the teephone; pre-recorded messages can be payed to reassure caers whie they wait for their ca to be answered. If there is no repy or if the phones are a busy, music or pre-recorded promotiona messages can be payed on hod. You can aso assign a backup extension as an overfow destination for cas not answered within a specified period of time. The system provides a variety of ca distribution patterns. Effective use of the different patterns Automatic Ca Distribution (ACD)*, Uniform Ca Distribution (UCD), Priority Hunting, and Simutaneous Ring can hep you manage cas more efficienty. Group Features - VIP Ca (Priority Answer) - CLIP Distribution - Queuing Tabe PS roaming using an ICD group One PS can be registered to a maximum of PBX systems, aowing the user to visit any of the four () branch offices using the same PS. The PS wi perform PBX registration automaticay when the user visits the branch site. KX-TD765, KX-TD7695 and KX-TD7696 Features 6 EngishPan_NEW MASTER_FA.indd -9 6-ine, Bue LCD Backight Iuminated Keypad Mutipe Language Dispay Speakerphone Programmabe Soft Keys PBX functionaity support 00 entry Phonebook Headset Compatibe 9 poyphonic Ringer Meodies and 6 ringing patterns Vibrate Aert Meeting Mode Agent Features - Log-in / Log-out - Ready / Not Ready - Wrap up Supervisor Features - Monitoring group activity in rea time, with rea-time dispay view - Historica anaysis - Agent management with DSS - Agent status monitor - Remote agent og-in / out by DSS - Autoanswer by headset Messaging that Adds More Vaue and Accuracy to Your Business Panasonic Voice Processing Systems et you to record, send and retrieve messages hours a day, 7 days a week word-wide, and hep to efficienty hande your teephone system traffic and interna communication needs. If you are short of staff, you can hande cas with the Automated Attendant Service. You can even customise the system to meet the needs of different caers using Mutiingua Service and Caer ID Ca Routing. By combining this with a Panasonic Voice Mai System, you can get additiona features that are avaiabe ony from Panasonic, such as Live Ca Screening, Two-Way Recording, and Two-Way Transfer. Mutipe PBXs can aso share a singe voice mai unit to enabe centraized voice mai contro.* *Requires the optiona KXTDA390 SD Feature Enhancement card 7 /6/09 :5: AM

5 Higher Productivity, Greater Customer Satisfaction An optiona USB port makes it easy to connect a Panasonic digita teephone to your persona computer. Using PC Phone and PC Consoe software, you can integrate your phone system with a database, giving you a powerfu support too for Customer Reationship Management (CRM). The caer's ID and other information automaticay pop up on your PC's dispay before you take the ca. This makes it easy to give your customers a eve of service that refects we on your company. The easier the operator can transfer the customer to the correct person, the more professiona your organization ooks and the more efficient you operate. You can add a doorphone for increased security. Panasonic Heps to Cut Costs Least Cost Routing (LCR) saves money by choosing the most inexpensive caing route. To prevent unauthorized peope from using the teephone, you can set each extension to require a password for outgoing cas. A time imit can aso be set on conversations. Using a VoIP gateway, the Hybrid IP PBX converts teephone voice signas into IP packets, making it possibe for you to use VoIP technoogy with your present teephone units. VoIP aows simutaneous voice and data transmission on your existing managed data network. VoIP is an idea soution for site-to-site communications between muti-site offices and retai chains - as we as for networking branch office and remote office empoyees, sma office/home office (SOHO) workers, and home saes personne, aowing for fexibe working environment and owering cost. Company-wide Voice Network The Hybrid IP PBX can serve as the core of an inexpensive, easy-to-use interoffice networking system. It uses existing data services as if it were a private ine. The KX-TDA30 supports cosed number diaing and digit transation to create your own private digita network. The KX-TDA30 aso supports QSIG* protoco, aowing you to interconnect numerous PBX ocations into a arge, effectivey seamess virtua teephone system, and giving you access to more advanced communication functions. As an exampe, for customers with a Panasonic KX-TDA/TDE in the head office, QSIG can be used to impement KX-TDA30s in a the branch offices. Using the network numbering pan, you can assign a teephone number to each extension in a branch or head office, reducing communication costs. * QSIG is an industry-standard digita networking protoco. QSIG Networking is avaiabe with PBX systems that support ISDN BRI QSIG. 50 Network DSS keys for PBX systems* PBX systems in a private network can have a maximum of 50 network extensions stored on DSS keys (N-DSS: Network-DSS), in order to monitor busy user status across a network of KX-TDA/TDE PBXs. In addition to the Network Operator, this feature has now been expanded to aow any extension on a network the abiity to monitor. *Requires the optiona KXTDA390 SD Feature Enhancement card Feature List System Features - Automatic Fax Transfer - Automatic Route Seection (ARS)/ Least Cost Routing (LCR) - Background Music (BGM) - Busy on Busy - CTI (CSTA,TAPI) - Ca Park with Indication - Ca Pickup Group - Caing Line Identification Distribution (CLI) - Cass of Service (COS) - Data Line Security - Deayed Ringing - Direct In Lines (DIL) - Direct Inward Diaing ON SIP Trunks - Direct Inward System Access (DISA) - Door-Phone/Door Opener - Echo Canceation - Extension Lock - Emergency Ca - Existing APT/DPT Compatibiity - Externa BGM - Externa Sensor/Reay for Aarm Notification - Fexibe Numbering Pan ( digits) - Foating Extension - Greeting Message - Host PBX Access Code - Hunting Group - Hurry-Up Transfer - Incoming Group (Hunting Group) - Intercept Routing - Busy/DND - Intercept Routing - No Answer - Intercept to Trunk - Main Processing (MPR), Card/CS Software Downoad - Manager Functions - Mutipe Language Support - Onine Diagnostics - Operator Functions - PC Consoe/PC Phone - PC Programming - Paging Group - Quick Setup - Remote Aarm Notification - Remote Extension Status Contro through DISA - Remote Extension Lock - Ring Group - Specia Carrier Access - Station Message Detai Recording (SMDR) - Tenant Service - Timed Reminder - Time Service (Day/Night/Lunch/Break) - To Restriction - Trunk Group - Uniform Ca Distribution (UCD) - User Group - VIP-Ca - Visua Caer ID <Voice Mai (VM) Features> - Automatic Configuration - Quick Setup - Ca Forwarding to VM - Caer's Identification Notification to VM - Centraized VM - E-mai Integration** - Intercept Routing to VM - Live Ca Screening (LCS) - Remote PBX Data Contro by VM - Teephone Dispay, Menu Driven VM Operation - VM Data Contro by PBX - VM (Digita/DTMF) Integration - VM Mai Transfer - VM Menu on the LCD* (KX-T7636/T7633 ony) Extension Features - Absent Message - Account Code Entry (Forced) - Automatic Caback Busy - Automatic Redia - Boss - Secretary - Broadcasting - Caer ID to SLT - Ca Forwarding (A Cas, Busy, Busy/No Answer, No Answer, Foow Me, From Incoming Group) - Ca Hod - Ca Pickup (Directed, Group, DSS, Deny) - Ca Spitting - Ca Transfer (Screened, Unscreened, One-Touch Transfer, Transfer Reca) - Conference (3-Party Conference, Muti Party Conference, Unattended Conference) - Conference with Broadcasting up to 3-Party - Dia Type Seection - Digita SP-phone - Digita extra Device Port (DXDP) - Direct One-Touch Answering - Do Not Disturb (DND), DND Override - DSS Consoe - Executive Busy Override - Extension Directory - Extension-to-Trunk Ca Duration Time - Externa Feature Access - Fexibe Buttons - Hands-free Operation - Handset/Headset Seection - Hot Line - Large LCD Features with Back-it - Last Number Redia - Log-In/Log-Out - Message Waiting - Muti-Lingua Dispay - Mutipe Hop Ca Forwarding ( steps) - Music on Hod - Off-Hook Ca Announcement (OHCA) - Off-Hook Monitor - One-Touch Diaing - Paging (Deny, Paging Transfer) - Paraeed Teephone (APT/DPT+SLT, DPT/SLT+PS) - Redia, Last Number - Remote Station Contro - Specia Carrier Access - Speed Diaing - Persona/System - Time and Date Dispay - Tone-Puse Conversion - Trunk Answer from Any Station (TAFAS) - Waking COS - Whisper OHCA (Off-Hook Ca Announcement) - Wrap-Up - extra Device Port (XDP) <DECT Features> - Automatic Handover - Headset Compatibiity - Incoming & Outgoing Ca Log - PS Roaming - Wireess XDP Parae Mode - Vibrator Ring Networking Features - ARS with VoIP - DISA Ca to the Network - Network Cosed Numbering - Network ICD group** - Private Network to Pubic Network - Pubic Network to Private Network - Transfer to Network PBX - Virtua Private Network (VPN) - VoP Network (Optiona IP-GW) - 50 Network DSS keys for PBXs** 9 EngishPan_NEW MASTER_FA.indd 0- /6/09 :5:0 AM

6 CTI Integration Server IP Communication USB IP Networks VoIP PSTN Hybrid IP PBX Digita Proprietary Teephone Standard Teephone Cordess Teephone Muti Ce Station (CS) Voice Mai System USB System Capacity Maximum Configuration The Hybrid IP-PBX supports the foowing configuration. Line Type Trunk Line VoIP Line SIP Trunking Maximum Termina Equipment Termina Equipment Type SLT KX-T7600 series DPT/DSS consoe KX-T7600 series DPT KX-T7600 series DSS consoe Ce Station Wireess Teephone Voice Processing System SLT, PT, DSS consoe, and VPS PC-Consoe PC-Phone Door Opener Doorphone Externa Sensor Externa Reay Without Additiona AC Adapter Without MEC Card Tota System* Tota * * A maximum of channes of a singe VPS can be connected to the Hybrid IP- PBX. * Five icenses are provided on each CD-ROM. Option List Maximum Number With Additiona AC Adapter Without With MEC Card MEC Card Tota Tota System* Tota Tota 5 * Mode Description Maximum Quantity -Port Digita Extension Card (DLC) -Port Digita Extension Card (DLC) -Port Singe Line Teephone Extension Card (SLC) -Port Singe Line Teephone Extension Card (SLC) -Port Anaogue Trunk Card (LCOT) 3 -Port Caer ID Card (CID) 3 -Channe SIP Trunk Card -Channe SIP Expansion Card -Channe IP Extension Card -Channe VoIP Gateway Card (IP-GW) Memory Expansion Card (MEC) -Port Doorphone and Externa Input / Output Card for KX-T7765 (DPH) -Channe Echo Canceer Card (ECHO) Extension Caer ID Card (EXT-CID) -Channe Message Card (MSG) Remote Card (RMT) SD Memory Card for Software Upgrade to Enhanced Version -Channe Ce Station Unit for DECT Portabe Station Additiona AC Adaptor S/M-type Back-up Battery Cabe PC Condoe Software PC Phone Software Doorphone KX-TDA37 KX-TDA37 KX-TDA373 KX-TDA37 KX-TDA30 KX-TDA393 KX-TDA350 KX-TDA35 KX-TDA370 KX-TDA30 KX-TDA305 KX-TDA36 KX-TDA366 KX-TDA36 KX-TDA39 KX-TDA396 KX-TDA390 KX-TDA055 KX-A36 KX-A KX-TDA0300 KX-TDA0350 KX-T Pease refer to System Capacity chart. Specifications Diaing Switching Power Faiure Connections Seria Interface Port SMDR System Feature Capacity System Diaing Trunk Extension Power Source Power Consumption (Average) Safety Certification Dimensions (W x H x D) Weight (fu mounted) Backup Trunk Extension Paging Output Externa (Music on Hod) output RS-3C USB Detai Recording Tenant Cass of Service Trunk Group Paging Group Ca Pickup Group Incoming Ca Distribution Group VM (DPT) Group VM (DTMF) Group Queuing Time Tabe Ide Extension Hunting Group SMDR Ca Storage Absent Message (System/Extension) Message Waiting PT+SLT Number of characters for Dispay ID Extension Number Ca Park Area Conference Verified Code Vertified Code Persona Identification Number (PIN) Specia Carrier Code Host PBX Access Code DDI/DID Tabe Emergency Ca Quick Diaing Without MEC System Speed Diaing With MEC Without MEC Persona Speed Diaing With MEC Hot Line Redia ARS Routing Pan Tabe Leading Number Tabe Leading Number Exception Tabe ARS Carrier Itemised Biing Code Authorisation Code Networking TIE Routing Tabe Leading Number PBX Code NDSS: Monitored PBXs NDSS: Registered Extensions for 50 Monitoring PBX To Restriction To Restriction Leve To Restriction Denied Code To Restriction Exception Code Ca Log Outgoing Ca Log PT Outgoing Ca Log PS Incoming Ca Log PT Incoming Ca Log PS+ Incoming Ca Distribution Group Portabe Station KX-TDA30 Dia Puse (DP) 0pps, 0pps / Tone (DTMF) Diaing Non-bocking Severa hours with optiona batteries RJ connector RJ connector -conductor jack (MINI JACK3.5mm diameter) conductor jack (Max. 5.kbps) Date, Time, Extension Number, CO Line Number, Diaed Number, Ca Duration, Account Code 00V AC to 0V AC,.5A, 50Hz / 60Hz 55W UL, CSA, SEMKO, GS 75 x 376 x 7mm 3.5kg KX-TDA (3 extensions/group) group x ports ( channes) groups x ch 6 6 (6 extensions/group) 00 cas messages x 6 characters / message x 6 characters digits parties per conference (3 parties tota) digits (000 entries) 0 digits (000 entries) 6 digits (0 entries) 0 digits (0 entries/trunk Group) 3 digits (000 entries) 3 digits (0 entries) digits (0 entries) 3 digits, 000 entries Additiona digit entries 3 digits, 0 entries/extn. 3 digits, 00 entries/extn. 3 digits 3 digits 6 entries 6 digits (000 entries) 6 digits, 00 entries 0 0 digits 0 digits 3 entries 3 digits 7 digits 7 6 digits (00 entries/eve) 6 digits (00 entries/eve) 00 records/extn. 0 records/system 00 records/extn. 0 records/system 00 records/extn. 0 records/system 00 records/extn. or group Tota 0 records/system 0 EngishPan_NEW MASTER_FA.indd -3 /6/09 :5:3 AM