Hosted PBX Administrator Quick Start Guide

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Hosted PBX Administrator Quick Start Guide"

Transcription

1 Hosted PBX Administrator Quick Start Guide 3/11/15

2 LOGIN Go to You can also login from insidetelepacific.com/portals/tpac-portals.asp, select TelePacific Hosted PBX. Your Username and Password were sent to you by when your account was set up. If you have multiple locations, you will start by selecting a location. During Initial Setup, the locations will be labeled with your account number and a location identifier (e.g ). By selecting Edit you can change the name of that location. ACCOUNT Once in the portal, the main Screen will look like the below picture. Call Logs and Messages are shown for the telephone number selected in the top right corner. You can see the Call Logs and Messages for each user by selecting their telephone number. 2

3 Profile and Billing This information is for the main account. If you click on the Profile tab, you will see the Account Name, Account Number, and the Account Password information. You can change your web portal login password here! Web portal passwords are a minimum of 6 characters. The web portal password should not consist of the login ID, password (or reverse sequences). For adequate password strength your password must contain at minimum one number, upper and lower case alpha character, in addition to nonalphanumeric (special) characters. 3

4 SETTINGS The settings tab allows you to change the settings for the telephone number selected in the top right hand corner. Use the drop down box located at the top right to select the user. Click on View/Edit to manage each setting. Voic passwords can be reset by the administrator or the user. Go to Settings/Messaging/Reset Voicmail Pin and select View/Edit. Select Pin Reset and follow the instructions. Initially, all voic passwords are set to

5 GROUP Group Feature Settings allows you to manage your users and your virtual assistant. You can set your business hours and holiday schedule. Setup virtual assistant prompts and manage user accounts. Group Feature Settings: Auto Attendant This allows you to setup your Auto Attendant. Click on Business Hours Prompts and After Hours Prompts to assign descriptions and actions to various keys. 5

6 Group Feature Settings: Time Schedule This allows you to setup your business hours and holiday schedule. Group Administration: Manage Lines This allows you to change the name and the outbound Caller ID for each user on the account. 6

7 Group Administration: Manage Users This allows you to manage the customer portal setup for the individual users on your network. You can: Change password Setup password recovery Assign administrative rights* Manage extension assignments * The individual users can control only their individual profile and settings unless they are set up as an administrator. Manage Locations This allows you to select which location you want to manage. By selecting Edit you can change the name of that locations. 7

8 Voic Setup from Phone Dial 98 or Press the messages button on your phone. * Enter your passcode. Press # Enter a new passcode and press # Re-enter your new passcode and press # Follow the prompts to record your name and greeting. Your voice portal code must be a minimum of 4 numbers with a max of 8. It cannot be repeated digits or sequential digits (i.e. 1234). The voice portal passwords cannot be extremely simplistic (e.g. user s extension, phone number, or reverse sequence of those). Voic Setup from Portal Go to Settings/Messaging/Reset Voicmail Pin and select View/Edit. Select Pin Reset and follow the instructions. To Access Voic You can access your voic from your phone by dialing 98 or the messages * button You can dial into your voic from a remote location: dial your phone number and press when the greeting begins to play * You can access your messages via the subscriber portal You can setup voic to to have your messages sent to your via a.wav file attachment. 8

9 Setting up Voic to Login to your account on the subscriber portal at Click Settings Click View/Edit option to the right of Voic (under the Messaging header) Choose Use Unified Messaging or Forward to this Address Enter the address(es) where you would like your voic messages to be forwarded Click Save Note: Android users will need to download an app to listen to.wav files. We recommend downloading the WavPlayer app from play.google.com. 9

Charter Business Phone Individual Voicemail Quick Reference Guide

Charter Business Phone Individual Voicemail Quick Reference Guide Charter Business Phone Individual Voicemail Quick Reference Guide This guide is designed to help individual phone line users manage the most common tasks related to initial set-up and on-going use of an

More information

Hosted PBX. Auto Attendant Setup Guide. Auto Attendant. Setup and Maintenance. Hosted PBX 3/11/15

Hosted PBX. Auto Attendant Setup Guide. Auto Attendant. Setup and Maintenance. Hosted PBX 3/11/15 Hosted PBX Auto Attendant Setup Guide Auto Attendant Setup and Maintenance Hosted PBX 3/11/15 TO EDIT YOUR AUTO ATTENDANT: Go to http://portal.hpbx.telepacific.net/ Enter your username and password. Click

More information

Business Voice Services Voicemail * Guide

Business Voice Services Voicemail * Guide Voicemail * Guide You can access your business voicemail using any phone. IMPORTANT: FIRST-TIME LOGIN INSTRUCTIONS The first time you log in, you will need to use the Voicemail Wizard to set a password

More information

My Account Quick Start

My Account Quick Start My Account Quick Start for Verizon Business Digital Voice Service Guide for Office System Administrators Accessing My Account Phone Assignment Defining the User Site Services Auto Attendant Voice Portal

More information

SMALL BUSINESS USER GUIDE

SMALL BUSINESS USER GUIDE SMALL BUSINESS USER GUIDE TABLE OF CONTENTS Anonymous Call Rejection 4 Anywhere 5 Call Block 6 Call Forwarding 7 Call Logs 8 Call Return 8 Call Transfer 8 Call Waiting 9 Caller ID 9 Do Not Disturb 10 Find

More information

Telesystem Visual Voicemail Android User Guide

Telesystem Visual Voicemail Android User Guide Telesystem Visual Voicemail Android User Guide Visual Voicemail - Android The Visual Voicemail app allows you to listen/delete/read your messages 1 from your Android device. Before downloading the app

More information

THE COMCAST BUSINESS VOICEEDGE MOBILE APP. A Quick Start Setup Guide

THE COMCAST BUSINESS VOICEEDGE MOBILE APP. A Quick Start Setup Guide THE COMCAST BUSINESS VOICEEDGE MOBILE APP A Quick Start Setup Guide Table of Contents Requirements... 3 How to download from Apple App Store or Google Play... 3 User Login.... 3 Basic Navigation... 4 Main

More information

Hosted Voice Product Training Automatic Call Distributor (ACD)

Hosted Voice Product Training Automatic Call Distributor (ACD) Hosted Voice Product Training Automatic Call Distributor (ACD) 1 Agenda 1. Customer Resource Center 2. Logging In 3. Main Screen 4. Search Calls 5. Download Reports 6. Queues 8. Monitor 9. Whisper 10.

More information

Anonymous Call Rejection

Anonymous Call Rejection Contents Anonymous Call Rejection 4 Call Block 5 Call Forward 6-7 Call Return 8 Call Waiting 9 Caller ID 10-11 Do Not Disturb 12 Find Me 13 Selective Call Forwarding 14 Speed Dial 15 Three-Way Calling

More information

Xpressions Web Assistant

Xpressions Web Assistant Xpressions Web Assistant Accessing your voicemail via the web Information Technology Services Outreach and Distance Learning Technologies 1 Copyright 2014 KSU Department of Information Technology Services

More information

Features GUIDE. Getting Started with NewWave BUSINESS ADVANTAGE. NewWave Business Solutions Center Contact us today with any questions! 1.866.460.

Features GUIDE. Getting Started with NewWave BUSINESS ADVANTAGE. NewWave Business Solutions Center Contact us today with any questions! 1.866.460. Features GUIDE NewWave Business Solutions Center Contact us today with any questions! newwavebusiness.com Getting Started with NewWave BUSINESS ADVANTAGE VIRTUAL FAX To Setup Virtual Fax: 2. Click Settings

More information

RiOffice Users Manual

RiOffice Users Manual RiOffice Users Manual Rio Networks 9/23/2009 Contents Available Services... 4 Core PBX Features... 4 Voicemail Features... 4 Call Center Features... 4 Call Features... 4 Using Your Phone... 5 Phone Layout...

More information

VOICE MAIL TO EMAIL - MY SERVICES MANAGEMENT

VOICE MAIL TO EMAIL - MY SERVICES MANAGEMENT Included with your subscription to Voice Mail to Email VOICE MAIL MANAGEMENT INTERNET ACCESS My Services web access allows you to administer your Voice Mail account settings and to play, delete and save

More information

Telesystem Visual Voicemail ios/apple User Guide

Telesystem Visual Voicemail ios/apple User Guide Telesystem Visual Voicemail ios/apple User Guide Visual Voicemail - ios/apple The Visual Voicemail app allows you to listen/delete/read your messages 1 from your ios device. Before downloading the app

More information

# $ %&' ( $" )% %! $" )$) %! &%& $'('!

# $ %&' ( $ )% %! $ )$) %! &%& $'('! !!" # $ %&' ( $" )% %! $" )$) %! &%& $'('! Contents Anonymous Call Rejection 3 Call Block 3 Call Forward 4 Call Return 5 Call Waiting 5 Caller ID 6 Do Not Disturb 7 Find Me 7 Last Number Redial 8 Selective

More information

Business Phone System Administrator

Business Phone System Administrator Vonage Business Phone System Business Phone System Administrator User Guide Contents 1. Introduction 2. Logging into the online Portal 3. Personalising your extensions 4. Call Handling Introduction 5.

More information

Office Voice User Guide. User Guide

Office Voice User Guide. User Guide Office Voice User Guide User Guide Contents Anonymous Call Rejection 3 Call Block 3 Call Forward 4 Call Return 5 Call Waiting 5 Caller ID 6 Do Not Disturb 7 Find Me 7 Last Number Redial 8 Selective Call

More information

Getting Started. Getting Started with Time Warner Cable Business Class. Voice Manager. A Guide for Administrators and Users

Getting Started. Getting Started with Time Warner Cable Business Class. Voice Manager. A Guide for Administrators and Users Getting Started Getting Started with Time Warner Cable Business Class Voice Manager A Guide for Administrators and Users Table of Contents Table of Contents... 2 How to Use This Guide... 3 Administrators...

More information

PBX Administrator Guide

PBX Administrator Guide DDev8.10 1 PBX Administrator Guide URL for the site is https://hostedpbx.voxnetinc.com/login.php Enter you Username E mail address Enter your Password - Your extension The HOME page opens Here you can

More information

Feature Reference. Features: Call Forwarding Call Waiting Conference Calling Outbound Caller ID Block Last Call Return VoiceMail

Feature Reference. Features: Call Forwarding Call Waiting Conference Calling Outbound Caller ID Block Last Call Return VoiceMail Feature Reference This document will provide you with information on and how to use the following features of your phone service with Standard Broadband. Features: Call Forwarding Call Waiting Conference

More information

Business Phone Systems - User Guide Vonage Phone Systems Support

Business Phone Systems - User Guide Vonage Phone Systems Support Business Phone Systems - User Guide Vonage Phone Systems Support Call: 0203 021 1800 Email: support@vonagebusiness.co.uk 1 Contents 1. Introduction 2. Making Calls 3. Transferring Calls 4. Logging into

More information

XO VoIP Quick Start Guide

XO VoIP Quick Start Guide XO VoIP Quick Start Guide (for customers with IP Flex, IP Flex with VPN, and SIP services) Welcome! As an XO VoIP services customer, you have a 24x7 access to the XO Business Center, our robust and easy-to-use

More information

Cloud Voice Quick Reference Guide

Cloud Voice Quick Reference Guide Cloud Voice Quick Reference Guide CLtel 107 N. 4th Street Clear Lake, Iowa 50428 Welcome! Welcome to Cloud Voice from CLtel! This guide is intended to get you up-and-running for the basic features associated

More information

Cloud Hosted IP PBX Basic ICM User Training

Cloud Hosted IP PBX Basic ICM User Training Cloud Hosted IP PBX Basic ICM User Training Welcome! Welcome to AirePBX This Basic User training is designed to help you get comfortable with your new Cloud Hosted IP PBX. With an amazing number of features,

More information

MANAGED VOICE SOLUTIONS QUICK START GUIDE

MANAGED VOICE SOLUTIONS QUICK START GUIDE MANAGED VOICE SOLUTIONS QUICK START GUIDE WELCOME Welcome to Mediacom Business Managed Voice Solutions! This guide is intended to get you up-and-running for the basic features associated with the product.

More information

NGT Hosted Digital Voice. User Guide

NGT Hosted Digital Voice. User Guide NGT Hosted Digital Voice User Guide December 2009 Getting Started Making Calls Using Your NGT Hosted Digital Voice service Domestic Dial as you normally would. You can also reference your local telephone

More information

UWSP UNIFIED MESSAGING VOICEMAIL TRAINING GUIDE

UWSP UNIFIED MESSAGING VOICEMAIL TRAINING GUIDE UWSP UNIFIED MESSAGING VOICEMAIL TRAINING GUIDE Table of Contents INTRODUCING UNIFIED MESSAGING VOICEMAIL... 2 INITIAL SET UP INSTRUCTIONS... 2 Individual Voicemail Users:... 2 HOW TO ACCESS YOUR VOICEMAIL...

More information

THE COMCAST BUSINESS VOICEEDGE MOBILE APP A REFERENCE GUIDE

THE COMCAST BUSINESS VOICEEDGE MOBILE APP A REFERENCE GUIDE THE COMCAST BUSINESS VOICEEDGE MOBILE APP A REFERENCE GUIDE Table of Contents Requirements.... 3 How to download from Apple App Store or Google Play.... 3 User Login.... 3 Main Screen... 4 First Time Login

More information

Digital Telephone User Guide

Digital Telephone User Guide Digital Telephone User Guide 1 Proud to provide Conway s Electric, Water, Cable, Internet and Telephone services. Welcome to Conway Corporation Digital Telephone Service We take pride in providing superior

More information

The Customer Portal will allow you to administrate your Arch system via the Internet. From the portal you can:

The Customer Portal will allow you to administrate your Arch system via the Internet. From the portal you can: Powerline Complete Web Portal Guide This complete web portal guide will show you how to utilize the Powerline system to its fullest potential; i.e. how to set up multiple transfers, generate listing or

More information

ERFECT PBX. User Training Guide

ERFECT PBX. User Training Guide ERFECT PBX User Training Guide Voice and Data Experts Proudly Serving Colorado Since 1995 Quick Tips Manage your Voice Mail Online Just login to perfectpbx.forethought.net. Your user name is your account

More information

TRANS-VIDEO PHONE SERVICE

TRANS-VIDEO PHONE SERVICE TRANS-VIDEO PHONE SERVICE FEATURE GUIDE telephone number username password Manage your account online at: www.trans-video.net/voice.html CONTENTS Address Book Anonymous Call Rejection Call Block Call Logs

More information

Voice Mail with E-Forward Online User Guide

Voice Mail with E-Forward Online User Guide Voice Mail with E-Forward Online User Guide Check voice messages from any phone, your e-mail or online! Discover the ultimate convenience of managing your home and family life using Ponderosa Voice Mail

More information

Unified Messaging User Guide

Unified Messaging User Guide Av MICHIGAN STATE UNIVERSITY IPF Telecommunication Systems Unified Messaging User Guide 1 MIC H IGAN S T ATE UN IVER S I TY Unified Messaging User Guide Table of Contents Table of Contents What is Unified

More information

BUSINESS VOICEEDGE TECHNICAL ADMINISTRATOR USER GUIDE WELCOME TO BUSINESS VOICEEDGE INTRODUCTION TO VOICEEDGE PHONES

BUSINESS VOICEEDGE TECHNICAL ADMINISTRATOR USER GUIDE WELCOME TO BUSINESS VOICEEDGE INTRODUCTION TO VOICEEDGE PHONES BUSINESS VOICEEDGE TECHNICAL ADMINISTRATOR USER GUIDE WELCOME TO BUSINESS VOICEEDGE As the technical administrator, you can manage features and passwords for all end users as well as manage key group features

More information

Personalizing Your Individual Phone Line Setup For assistance, please call 1-800-453-2251 ext. 102.

Personalizing Your Individual Phone Line Setup For assistance, please call 1-800-453-2251 ext. 102. Personalizing Your Individual Phone Line Setup For assistance, please call 1-800-453-2251 ext. 102. With these instructions, you will: 1. Record your greeting. 2. Configure your 911 setting. 3. Learn how

More information

Online Tools. CommPortal. Go to http://myphone.bayring.com. User Name: Your 10-digit telephone number (no dashes) Password: Your voice mail password

Online Tools. CommPortal. Go to http://myphone.bayring.com. User Name: Your 10-digit telephone number (no dashes) Password: Your voice mail password CommPortal Go to http://myphone.bayring.com User Name: Your 10-digit telephone number (no dashes) Password: Your voice mail password Summary Click here to manage forwarding. Messages & Calls You can play

More information

SNAPCOMM USER GUIDE SETTING UP EMERGENCY E911. Powered by ConnectMevoice INTRODUCTION YOUR PHONE NUMBER AND ACCESS CODE

SNAPCOMM USER GUIDE SETTING UP EMERGENCY E911. Powered by ConnectMevoice INTRODUCTION YOUR PHONE NUMBER AND ACCESS CODE SNAPCOMM USER GUIDE Powered by ConnectMevoice INTRODUCTION Welcome to SnapComm phone system. You have just subscribed to the most powerful Hosted Internet Phone and unified messaging service on the market

More information

BROADCONNECT POLYCOM SOUNDPOINT IP 550. Quick Reference Guide

BROADCONNECT POLYCOM SOUNDPOINT IP 550. Quick Reference Guide BROADCONNECT POLYCOM SOUNDPOINT IP 550 Quick Reference Guide SOUNDPOINT IP 550 Quick Reference Sheet My Telephone Number: My Extension: Voice Portal URL: http://mypbx.broadconnect.ca Voice Portal User

More information

Digital Voice Services Residential User Guide

Digital Voice Services Residential User Guide Digital Voice Services Residential User Guide 2 P a g e * Feature Access Codes *11 Broadworks Anywhere (pulling call to alternate phone) *62 Access Voicemail *72 Call Forwarding Always Activation *73 Call

More information

Getting Started with UM

Getting Started with UM Getting Started with UM PREFACE Welcome to Exchange Unified Messaging. This system will replace the legacy voice mail system and provide additional functionality. Our Exchange Servers will provide voice

More information

Contact Center. Admin and Subscriber User Guide

Contact Center. Admin and Subscriber User Guide Contact Center Admin and Subscriber User Guide 11/12/2014 Table of Contents Configure Contact Center... 1 Queue Profile Setup... 1 Group Policies...1 Configure Basic Contact Center Settings... 6 Configure

More information

Hosted PBX Admin and End User Guide

Hosted PBX Admin and End User Guide Hosted PBX Admin and End User Guide 3/11/15 CONTENTS Account / Authorization Codes 2 Advanced Hunting 3 Anonymous Call Rejection 3 Anywhere 4 Auto Attendant 5 Call Block 7 Caller ID 7 Call Forwarding 8

More information

voicenet premium hosted pbx administrator s guide

voicenet premium hosted pbx administrator s guide voicenet premium hosted pbx administrator s guide Welcome This document is for the Voicenet Premium Hosted PBX Service. This guide will help you to get the best out of your system and get it setup and

More information

BUSINESS PHONE USER S MANUAL

BUSINESS PHONE USER S MANUAL Wire your business for success Find great business services inside. BUSINESS PHONE USER S MANUAL INSIDE: - PHONE PLANS - HOW TO ACCESS YOUR FEATURES ONLINE CLICK BUSINESS.CABLEONE.NET TODAY! BUSINESS CARE

More information

Hosted PBX. TelePacific Communicator User Guide. Desktop Edition

Hosted PBX. TelePacific Communicator User Guide. Desktop Edition Hosted PBX TelePacific Communicator User Guide Desktop Edition 11/19/2014 CONTENTS Login... 2 Home Window... 3 Status Flag... 4 My Room... 6 Contacts Screen... 6 History... 8 Directory... 9 Dialpad...

More information

Bill Pay Instructions

Bill Pay Instructions 2013 Bill Pay Instructions 1st Auto & Casualty Insurance Company This document provides instruction for using the U.S. Bank E-payment service The WRC Group rev. 11/2013 Table of Contents ACCESSING SECURE

More information

1 P a g e. Digital Voice Services Business User Guide

1 P a g e. Digital Voice Services Business User Guide 1 P a g e Digital Voice Services Business User Guide Feature Access Codes *62 Voice Portal *86 Direct Voice Mail Retrieval *77 Anonymous Call Rejection Activation *87 Anonymous Call Rejection Deactivation

More information

Digital Voice Services User Guide

Digital Voice Services User Guide Digital Voice Services User Guide 2 P a g e * Feature Access Codes *11 Broadworks Anywhere (pulling call to alternate phone) *62 Access Voicemail *72 Call Forwarding Always Activation *73 Call Forwarding

More information

Please let us know if you need anything. Our customer service number is 1-866-311-5900. We re always happy to help.

Please let us know if you need anything. Our customer service number is 1-866-311-5900. We re always happy to help. Dear Valued Customer, We are proud to welcome you to the EvenLink s Crystal Clear Digital Phone service. Our network reliability, customer support and value pricing are a great combination. We appreciate

More information

CSULB Voice Mail. Setup and use your new voice mailbox

CSULB Voice Mail. Setup and use your new voice mailbox CSULB Voice Mail Setup and use your new voice mailbox 2 Welcome... 4 Setting Up Your Mailbox... 4 Logging In... 5 Working with Messages... 6 Quick message... 6 Check Messages... 6 Playing Messages... 6

More information

How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac?

How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac? Enterprise Computing & Service Management How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac? In order to connect remotely to a PC computer from your Mac, we recommend

More information

Auto Attendant or IVR Setup Guide DigiCloud IP PBX Solution

Auto Attendant or IVR Setup Guide DigiCloud IP PBX Solution Auto Attendant or IVR Setup Guide DigiCloud IP PBX Solution Auto Attendant DigiCloud Auto Attendant is a flexible utility designed to greet callers and transfer them either to an existing DigiCloudSwitch

More information

Address Book. Store all of your contacts in your online Address Book.

Address Book. Store all of your contacts in your online Address Book. Contents Address Book 4 Anonymous Call Rejection 5 Call Block 5 Call Forward 6-7 Call Logs 7 Call Return 7 Call Waiting 8 Caller ID 9 Do Not Disturb 10 Find Me 11 Outbound Caller ID Block 9 Selective Call

More information

Group Administrator User Guide

Group Administrator User Guide Group Administrator User Guide Technology working for you. Welcome to the Hosted Voice Group Administrator User Guide. While Hosted Voice is a fully managed service, there are many tasks you can perform

More information

Business Telephone User Guide

Business Telephone User Guide Business Telephone User Guide 1 Proud to provide Conway s Electric, Water, Cable, Internet and Telephone services. Welcome to Conway Corporation Business Telephone Service We take pride in providing superior

More information

Swisscom Mobile Device Services Quick Start Guide: Set-up Remote Management basic. Mobile Device Services Februar 2014

Swisscom Mobile Device Services Quick Start Guide: Set-up Remote Management basic. Mobile Device Services Februar 2014 Swisscom Mobile Device Services Quick Start Guide: Set-up Remote Management basic Mobile Device Services Februar 2014 Contents 2 Login «Welcome to Swisscom MDS» First steps Step 1: Installing the MDM certificate

More information

Password: Your voice mail password

Password: Your voice mail password CommPortal Go to http://myphone.bayring.com Number: Your 10-digit telephone number (no dashes) Password: Your voice mail password Dashboard The dashboard provides a way to quickly access some of your key

More information

Telephone Interface Quick Start Guide: Dial the local phone number from the list below. Enter your PIN/passcode.

Telephone Interface Quick Start Guide: Dial the local phone number from the list below. Enter your PIN/passcode. Virtual Phone It s Simple As 1 2 3 1 2 3 Telephone Interface Quick Start Guide: Dial the local phone number from the list below. Enter your PIN/passcode. Follow the voice prompts to navigate the functions.

More information

Introduction to UCONNECT Student Edition. 4/14/11 v.1.3

Introduction to UCONNECT Student Edition. 4/14/11 v.1.3 Introduction to UCONNECT Student Edition 4/14/11 v.1.3 Contents Accessing UCONNECT... 2 How do I get a username for UCONNECT?... 2 How do I log in?... 2 What should I see when I login?... 3 Channels...

More information

HOME PHONE GET TO KNOW FEATURES THAT ANSWER THE CALL MANAGING VOICEMAIL WITH VOICEZONE

HOME PHONE GET TO KNOW FEATURES THAT ANSWER THE CALL MANAGING VOICEMAIL WITH VOICEZONE HOME PHONE GET TO KNOW FEATURES THAT ANSWER THE CALL MANAGING VOICEMAIL WITH VOICEZONE Just sign in to My Account and you can manage Voicemail and more, online and on your time. Activate Voicemail. Use

More information

MIDAS Authorization User Guide. Provider Portal

MIDAS Authorization User Guide. Provider Portal MIDAS Authorization User Guide Provider Portal Table of Contents Logging On... 2 Change Your Password... 4 Homepage/Welcome Screen... 5 Provider Management.. 5 Provider Demographics... 6 Provider Additional

More information

Welcome Page 2 Home 3 Inbox 5 Call Logs 6 Settings 7 Features 8 Address Book 13 Support 14

Welcome Page 2 Home 3 Inbox 5 Call Logs 6 Settings 7 Features 8 Address Book 13 Support 14 Welcome Page 2 Home 3 Inbox 5 Call Logs 6 Settings 7 Features 8 Address Book 13 Support 14 Go to the Yak website at www.yak.ca, then click on the My Account button in the top right corner. This will prompt

More information

ACD CUSTOMER TRAINING. Supervisor USER GUIDE

ACD CUSTOMER TRAINING. Supervisor USER GUIDE ACD CUSTOMER TRAINING Supervisor USER GUIDE 1 Account Initialization: In order to get your Username & Password for logging into the ACD platform, you MUST do the following: 1. Press the ACD button then

More information

Fibernetics Digital PBX Training Manual

Fibernetics Digital PBX Training Manual Fibernetics Digital PBX Training Manual Logging into the PBX Configuration Facility To login, perform the following steps: 1 In the address field of your web browser, enter the uniform resource locater

More information

Fi Phone Quick Start Guide

Fi Phone Quick Start Guide Quick Start Guide Fi Phone Quick Start Guide This guide answers some frequently asked questions about how to get the most out of your home telephone service. If you find that you need help with your service,

More information

Logging into Citrix (Epic) using an RSA Soft Token - New RSA User

Logging into Citrix (Epic) using an RSA Soft Token - New RSA User Logging into Citrix (Epic) using an RSA Soft Token - New RSA User Soft Token Installation and Logging into Citrix (Epic) using an RSA Soft Token A. For new RSA users: downloading & importing your RSA Soft

More information

one Managing your PBX Administrator ACCESSING YOUR PBX ACCOUNT CHECKING ACCOUNT ACTIVITY

one Managing your PBX Administrator ACCESSING YOUR PBX ACCOUNT CHECKING ACCOUNT ACTIVITY one Managing your PBX Administrator ACCESSING YOUR PBX ACCOUNT Navigate to https://portal.priorityonenet.com/ and log in to the PriorityOne portal account. If you would like your web browser to keep you

More information

VoiceManager Administrator Guide Release 2.0

VoiceManager Administrator Guide Release 2.0 VoiceManager Administrator Guide Release 2.0 Cox Communications Policies Terms and Conditions Customer Obligations/911 Disclaimer Refer to item (8) of the Cox Communications Policies, Terms and Conditions,

More information

How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac?

How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac? How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac? In order to connect remotely to a PC computer from your Mac, we recommend the MS Remote Desktop for Mac client.

More information

Guide for Setting Up Your Multi-Factor Authentication Account and Using Multi-Factor Authentication. Mobile App Activation

Guide for Setting Up Your Multi-Factor Authentication Account and Using Multi-Factor Authentication. Mobile App Activation Guide for Setting Up Your Multi-Factor Authentication Account and Using Multi-Factor Authentication Mobile App Activation Before you can activate the mobile app you must download it. You can have up to

More information

vsuite Home Phone Feature Reference

vsuite Home Phone Feature Reference vsuite Home Phone Feature Reference Below is a list of features that are included with your new vsuite telephone service. Should you have any questions or problems with a feature please feel free to contact

More information

Charter Business Hunt Group Administrator Start-up and Quick Reference Guide

Charter Business Hunt Group Administrator Start-up and Quick Reference Guide Charter Business Hunt Group Administrator Start-up and Quick Reference Guide This guide is designed to help company telephone administrators manage the most common tasks related to initial set-up and on-going

More information

Intermedia Cloud Softphone. User Guide

Intermedia Cloud Softphone. User Guide Intermedia Cloud Softphone User Guide FOR MORE INFO VISIT: CALL US EMAIL US intermedia.net +1.800.379.7729 sales@intermedia.net 1 Contents 1 Introduction... 3 1.1 Cloud Softphone Features... 3 2 Installation...

More information

Customer Self Care Handbook

Customer Self Care Handbook 1 Advanced Digital Telephone Systems Customer Self Care Handbook Contents: Accessing your Self Care Pages 2 Logging In 2 Enter / Change your personal information 3 Exploring the home Page 4 Checking your

More information

SIP Trunking using Optimum Business SIP Trunk Adaptor and the Panasonic KX-NCP500 IP PBX V2.0502

SIP Trunking using Optimum Business SIP Trunk Adaptor and the Panasonic KX-NCP500 IP PBX V2.0502 PANASONIC SIP Trunking using Optimum Business SIP Trunk Adaptor and the Panasonic KX-NCP500 IP PBX V2.0502 Goal The purpose of this configuration guide is to describe the steps needed to configure the

More information

CISCO IP PHONE 6945 Series User Guide

CISCO IP PHONE 6945 Series User Guide CISCO IP PHONE 6945 Series User Guide Notes Page 15 VOICE MAIL Setting up Voice Mail for the First Time: Press the messages key on your phone. Follow the recorded instruction to record your name, record

More information

Contents. Note: Feature commands and/or functionality may vary dependent on the telephone equipment you choose to use with this product.

Contents. Note: Feature commands and/or functionality may vary dependent on the telephone equipment you choose to use with this product. Contents Address Book 4 Anonymous Call Rejection 5 Call Block 5 Call Forward 6-7 Call Hold 7 Call Log 8 Call Return 8 Call Waiting 9 Caller ID 10 Outbound Caller ID Block 10 Outbound Caller ID Deactivation

More information

End User Training Guide

End User Training Guide End User Training Guide Everything You Need to Get Started on Vonage Business Solutions End User Portal This guide will give you a comprehensive look at the Vonage Business Solutions online user interface

More information

Allianz Global Investors Remote Access Guide

Allianz Global Investors Remote Access Guide Allianz Global Investors Remote Access Guide Web Address: http://remote.allianzgi-us.com/ Page 1 of 34 pages Please contact the Service Desk at Table of Contents 1. Introduction to the Remote Access Page

More information

Active Directory Integration for Greentree

Active Directory Integration for Greentree App Number: 010044 Active Directory Integration for Greentree Last Updated 14 th February 2013 Powered by: AppsForGreentree.com 2013 1 Table of Contents Features... 3 Options... 3 Important Notes... 3

More information

PHONE SERVICE QUICK GUIDE PHONE SERVICE QUICK GUIDE

PHONE SERVICE QUICK GUIDE PHONE SERVICE QUICK GUIDE PHONE SERVICE 1 Your new United Phone service is powered by the area s only fiber network, so you ll enjoy crystal-clear call quality and a variety of advanced features. We ve created this handy guide

More information

Hosted Voice. Rely on us to take care of your business. YOUR QUICK START GUIDE TO THE LUS FIBER ALL BUSINESS HOSTED VOICE SYSTEM

Hosted Voice. Rely on us to take care of your business. YOUR QUICK START GUIDE TO THE LUS FIBER ALL BUSINESS HOSTED VOICE SYSTEM Hosted Voice YOUR QUICK START GUIDE TO THE LUS FIBER ALL BUSINESS HOSTED VOICE SYSTEM Rely on us to take care of your business. 1 2 Welcome. Welcome to ExecCONNECT from LUS Fiber! This guide is intended

More information

Voice Portal and Auto Attendant ADMIN GUIDE

Voice Portal and Auto Attendant ADMIN GUIDE Voice Portal and Auto Attendant ADMIN GUIDE Virtual PBX Broadsoft Voice Portal and Auto Attendant ADMIN GUIDE Virtual PBX Broadsoft CONTENTS 1.0 Voice Portal 1 1.1 Overview 1 1.2 Accessing Your Voice Portal

More information

Contents. Page. Page 2

Contents. Page. Page 2 C 2012 Contents Recording an Auto Attendant Greeting... 3 Auto Attendant Overview... 3 To Record or Change an Auto Attendant Greeting... 3 From any IP phone in Company Network... 3 Business Hour Menu...

More information

My Hosted PBX Portal User Guide https://mypbx.primus.ca/

My Hosted PBX Portal User Guide https://mypbx.primus.ca/ My Hosted PBX Portal User Guide https://mypbx.primus.ca/ Quick Click Features Call Log Tab Directory Tab Voice Mail Tab Phone Control Tab Concierge Tab Call treatments Find Me Follow Me Remote Phone Call

More information

Features & User Guide

Features & User Guide & User Guide Welcome to RCN Hosted Voice Thank you for choosing RCN Hosted Voice as your new telephone system. By partnering with RCN Business Services, you now have access to incredible state-of-the-art

More information

Clear Choice Communications. Digital Voice Services User Guide

Clear Choice Communications. Digital Voice Services User Guide Clear Choice Communications Digital Voice Services User Guide 2 P a g e * Feature Access Codes *62 Access Voicemail *72 Call Forwarding Always Activation *73 Call Forwarding Always Deactivation *90 Call

More information

EPB Hosted Phone Solution Quick Start Guide

EPB Hosted Phone Solution Quick Start Guide Quick Start Guide Congratulations on making the smart move to EPB for communications solutions that help you do business even better. This quick start guide will help you get the most from your EPB Hosted

More information

BroadWorks Call Center Greetings

BroadWorks Call Center Greetings BroadWorks Call Center Greetings Welcome to the University Telephone System! The following guide is intended for call center supervisors and will instruct you on how to manage your call center greetings.

More information

account multiple solutions

account multiple solutions Quick Start Guide 1 Our easy to use guide will get you up and running in no time! The guide will assist you with: Generating your Sage Pay login Navigation Creating contacts Creating system users Setting

More information

Contents. Cbeyond Communicator for Mobile (ios) extends TotalCloud Phone System (TCPS) calling capabilities to an iphone.

Contents. Cbeyond Communicator for Mobile (ios) extends TotalCloud Phone System (TCPS) calling capabilities to an iphone. Cbeyond Communicator for TotalCloud Phone System for Mobile Cbeyond Communicator for Mobile (ios) extends TotalCloud Phone System (TCPS) calling capabilities to an iphone. Cbeyond Communicator is an intuitive

More information

KFKI Unified Messaging Server (UMS) User manual

KFKI Unified Messaging Server (UMS) User manual KFKI Unified Messaging Server (UMS) User manual Introduction UMS Unified Messaging Server is suitable for receiving voicemail and fax messages and sending fax messages. User webpage Availability The user

More information

Shaw Business. Auto-Attendant User Guide

Shaw Business. Auto-Attendant User Guide Shaw Business Auto-Attendant User Guide Contents Steps to Setup an Auto-Attendant... 3 Plan your Auto-Attendant structure...4 Prepare custom greetings for each menu and sub-menu... 5 Providing Custom greetings

More information

RCN BUSINESS PHONE with Call Manager. Administrator Guide

RCN BUSINESS PHONE with Call Manager. Administrator Guide RCN BUSINESS PHONE with Call Manager Administrator Guide 3 Overview RCN Business Phone gives you the ability to set-up and manage your communications according to your business specific needs via an administrator

More information

Features & Instructions Guide For Your New VoIP Services

Features & Instructions Guide For Your New VoIP Services Features & Instructions Guide For Your New VoIP Services Coast Communications 349 Damon Rd NE Ocean Shores, WA 98569 Phone: 360-289-2252 Fax: 360-289-2750 Email: sales@coastaccess.com WELCOME This Guide

More information

RCN BUSINESS PHONE with Call Manager. Features & User Guide

RCN BUSINESS PHONE with Call Manager. Features & User Guide RCN BUSINESS PHONE with & User Guide Welcome to RCN Business Phone with Thank you for choosing RCN Business Phone as your new telephone system. By partnering with RCN Business Services, you now have access

More information

FairPoint Hosted PBX Business Advantage Premium Service - User Tutorial

FairPoint Hosted PBX Business Advantage Premium Service - User Tutorial FairPoint Hosted PBX Business Advantage Premium Service - User Tutorial Welcome This training will help you get the most from your new Hosted PBX service. Service: FairPoint Hosted PBX - Business Advantage

More information

Administrator Guide for Voice Services

Administrator Guide for Voice Services Administrator Guide for Voice Services This document is a quick guide to help the Customer Administrator navigate to the most frequently accessed User and Group Service configurations within Voice Administration.

More information

OneSolutions Hosted IP PBX Cisco IP Phone Training

OneSolutions Hosted IP PBX Cisco IP Phone Training OneSolutions Hosted IP PBX Cisco IP Phone Training Download the Service User Guides at: http://www.onecommunications.com/knowledgecenter.aspx?id=4704 2009 One Communications. The One Communications logo

More information