Safeguarding your customers, Health and Social Care

Transcription

1 Safeguarding your customers, staff and business Health and Social Care

2 TRUST THE TRAINING USED BY TOP UK Care Providers Skillsoft offers care staff and managers an engaging and interactive online learning experience focused on helping care organisations meet the National Minimum Training Standards (NMTS). We can enhance your employee s skills and, in turn, promote operational excellence through our complete commitment to aligning to the learning and development needs of your organisation. We have the training tools your organisation needs to be sure employees stay compliant with regulations, are trained effectively for their job and develop and enhance the skills available within your operation. SkillSoft offers endto-end learning solutions for a wide range of compliance needs, as well as for key business issues such as leadership development, IT certification support and talent management. Health and Social Care Care organisations face an increasingly large set of legal requirements to provide training solutions in compliance, job skills. That s why many organisations such as Barchester, Care UK, Craegmoor, Hallmark and Voyage choose Skillsoft (formerly MindLeaders) elearning solutions as a cost-effective and comprehensive training option. It s a highly effective and proven way of reducing or eliminating the risk of legal action and improving performance, morale and retention. Skillsoft has developed a portfolio of solutions to help care organisations meet the National Minimum Training Standards (NMTS). Our courses identify areas of prior knowledge and present learners with just the topics they need to study. This enables them to progress through the course at a faster pace, thus reducing the duration and cost of training. Our automated management system enables our customers to have visibility of all training activity across their organisation, and provides an on demand audit capability for CQC. Our project management team is vastly experienced and will facilitate the introduction of elearning into an organisation in a structured, productive and cost-effective manner. An unrivalled range of elearning content and support services will make your L&D programme a success. Skillsoft s learning offers benefits that include: Benefits Reducing the risk of legal action to your business with HABC endorsed courses Ensuring you can provide a safe working environment Giving employees the flexibility and convenience of cloud-based learning Developing your staff with a wide range of health and social care courses Fully tracks all training Nurture your talent and build managers of the future with the world class leadership and talent development training offered by the full Skillsoft training library PRODUCT SPOTLIGHT A winning recipe Care Training from Skillsoft combines the knowledge your staff needs with key benefits for your business. affordable realise significant cost savings over classroom training

3 Features Flexible delivery options including online hosted and SCORM content. Identification of prior knowledge thus presenting learners with just the specific topics they need to study. This creates efficiencies by enabling your employee to progress through courses at a faster pace, thus reducing the duration and cost of training and ensuring timely and measurable results. Assess-Train-Assess methodology and bite-sized approach to content delivery 24/7 access allows learners to progress at their own pace and fit learning around shift patterns. Deploy your own self-authored content, policies and procedures Services Pre-sales consultancy and dedicated Account Manager Implementation support and delivery Full training and technical support SkillSoft offers end-to-end learning solutions for a wide range of compliance needs, as well as for key business issues such as leadership development, IT certification support and talent management. SkillSoft partners with organisations across the Health and Social Care sector including Residential Care, Domiciliary Care, Supported living and Children s services, including: Barchester Healthcare, Care UK, Care Homes of Distinction, Choice Support, Community Integrated Care, Dukeries Healthcare, Elizabeth Finn Homes, Making Space, Outlook Care, Radis Community Care, St Anne s Community Services, St Monica Trust, Support for Living, Sure Care, The Complete Care Group, The Extra Mile Care Company The Oaklea Trust, Voyage Care Group. Our project management team is vastly experienced and will facilitate the introduction of elearning into an organisation in a structured, productive and cost-effective manner. trackable Completion and scoring documented in learning management system Rreliable Courses built to prepare for exams and meet regulatory standards Cloud based access courses online anytime, anywhere

4 Compliance Courses Skillsoft s care courses are the training tools your organisation needs to ensure employees have the right skills for their job, ensuring compliance with regulations and protecting both your customers and your business. Food Safety Level 2 Foundation Food Safety course provides the training required by law for food handlers. It follows the National Occupational Standards developed by People 1st, the Sector Skills Council for the hospitality industry. Endorsed by HABC. Foundation Health & Safety Endorsed by HABC, our Level 2 course provides the training required by law for all employees in the workplace. These skills ensure organisations operate to legal standards by providing a safe environment to employees and customers. Equality & Diversity The Equality and Diversity Awareness course covers all nine protected characteristics of the Equality Act, It explains direct and indirect discrimination, associative and perceptive discrimination and also victimisation and harassment. 100k+ HOURS COMPLETED ONLINE YEARLY CERTIFICATION RATES Exceeding INDUSTRY STANDARDS COSHH COSHH is designed for employees who deal with hazardous substances as part of their job, or who are likely to come in contact with these substances in the workplace. First Aid Awareness This course is ideal for workplaces that present few health and safety risks, where a nominated or appointed person is required to take charge in the event of an illness or accident. Covers basic life saving first aid that all employees should know. Fire Safety This course ensures compliance with the Regulatory Reform (Fire Safety) Order, 2005 and maps fully to the Level 1 Award in Fire Safety Awareness.

5 Health and Social Care Courses This portfolio provides learners with skills that will help them in their care giving roles. In turn this will benefit your organisation as your workforce becomes more skilled and better able to serve your customers. All courses map to discrete QCF units, where appropriate. Common Induction Standards Common Induction Standards are not an optional extra they are mandatory for every new adult social care worker in a residential, domiciliary or specialist area environment. This Skillsoft course matches all of the requirements set by Skills for Care, it s the effective and efficient way to achieve full compliance on Common Induction Standards. HSC: Dementia The Dementia course is aimed at all new staff who may come into contact with individuals suffering from dementia. It enables carers to understand what dementia is, the different forms of dementia and how others can have an impact on the individual with dementia and mapping completely to the QCF Level 2 Diploma in Health and Social Care Dementia units. Skillsoft s elearning courses are a hugely valuable learning experience for care workers and the most cost-effective way of delivering training. Director of Operational Compliance Leading care group providing care across the UK HSC: Infection Prevention and Control Infection Prevention and Control enables learners to maintain the high hygiene standards critical to the care environment and promotes the best practice for infection prevention and control procedures. The course maps to the QCF units of the Level 2 Diploma in Health and Social Care. Mental Capacity Act (MCA) This engaging and interactive course conveys both the specifics and the underlying philosophy of the Mental Capacity Act. The training helps ensure that decisions made by carers lie in the best interests of those who lack capacity, and empowers those people to make as many decisions for themselves as possible. HSC: Administration of Medicines The Administration of Medicines elearning course is essential training for senior care practitioners and managers who administer medication. The course is also highly beneficial for staff members who work in an environment where medicines are present and therefore need to be aware of key issues around side effects and safe disposal. Written and endorsed by an independent consultant pharmacist in line with CQC requirements for medicines training, the course maps to the Administer medication to individuals and monitor the effects QCF unit. HSC: Principles of Safeguarding and Protection This course is aimed at those working in a wide range of settings and introduces the important area of safeguarding individuals from abuse. It identifies different types of abuse and the signs and symptoms that indicate abuse might be occurring. The course considers when individuals might be particularly vulnerable to abuse and what a learner must do if abuse is suspected or alleged. It maps completely to the HSC 024 QCF unit of the Level 2 Diploma in Social Care.

6 For more information or to learn more, call or visit Health and Social Care Courses Deprivation of Liberty Safeguards (DoLS) Deprivation of Liberty Safeguards (DoLS) protects people in care homes and hospitals being wrongfully deprived of their freedom. This course ensures practitioners and managers have all the knowledge they need to be compliant with the latest government s safeguards. It s designed to ensure practitioners and managers understand where DoLS should apply, know how to authorise care in a legal and proper way and where they can turn for support and guidance. Awareness of End of Life Care End of life care is support for people who are approaching death, helping patients to live as well as possible in their final days and allowing them to pass with dignity. This learning includes training for carers in the support of families and loved ones at a difficult time and will equip them with the skills and knowledge necessary to communicate with their patients, promoting comfort and dignity throughout the process. Customer Care Customer Care is designed for all new staff in care homes. It provides training on how to deliver great service, every time, in a residential care environment. It aims to give staff the awareness, knowledge, skills and confidence required to meet or exceed the expectations of all customers and colleagues Skillsoft Ireland Limited