MealTime Online Frequently Asked Questions

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "MealTime Online Frequently Asked Questions"

Transcription

1 MealTime Online Frequently Asked Questions What is MealTime Online? MealTime Online is a secure web site which you can use to: Make credit-card payments online into cafeteria accounts View cafeteria account purchases View payments made online Apply for free or reduced price school meals How do I get started? When you first visit you will first need to create a profile. Click the Create new profile link and provide the required information. Once a profile is created, you can sign in using this username and password. What do I need on my computer to use this service? MealTime Online can be accessed from any Internet browser supporting 128-bit encryption for security. This includes, but is not limited to, Internet Explorer 5.5 or higher. Is an address required in order to use MealTime Online? Yes. MealTime Online requires an address to setup your profile. Your address will be used to send confirmations of your online deposit. You will also get an if you have forgotten your password and ask to have it reset. Your address is secure and will not be sold to a third party. Is there a fee for the MealTime Online Payment service? There is a small website use fee for making Deposits on this website which will be displayed prior to payment. After viewing a page for a while, I click on a link, and I end up back at the Login screen. Why does this happen? When there is no activity on a page for 20 minutes you are automatically logged out for security reasons. How do I change my personal information such as my address or password? To change the personal information for your MealTime Online profile, simply sign in and click Profile at the top of the page. Make the changes necessary and click "Update Profile". Is my personal information shared with any other companies? Absolutely not. The information that you provide as part of your profile setup is used only for the purposes of MealTime Online. It will never be shared or sold to any other parties. What precautions has MealTime Online taken to protect my privacy? MealTime Online respects your right to privacy. Your personal information is never sold to any 3rd parties. We do not store or keep any of your credit card information. MealTime Online has taken several steps to protect the security of your online transactions. We use a Secure Socket Layer (SSL) connection which provides 128-bit encryption of all deposit/credit card information. MealTime Online uses a Server Digital ID Certificate through VeriSign. Once your SSL connection is established, your browser window will indicate either a "closed padlock" or an "unbroken key" icon at the bottom of your browser window. SSL, 128- bit encryption, and a Server Digital ID Certificate all work in tandem to ensure that nobody can get to your private, sensitive information.

2 How can I get more help? Your student's school is the best source of information if you have questions about passcodes, student IDs, student profile information, frequency of payment processing, availability of deposits or status of your free and reduced price meal application. If you have questions about the website or payment processing, submit a detailed request here. You can also us at Why is the Sign-in page redisplayed when I try to sign in? To sign in, your Internet browser must have cookies enabled. MealTime Online also requires that SSL be enabled in your browser. Why are the username and password entry fields missing when I try to sign in? The MealTime Online website displays correctly with Internet Explorer version 5.5 or higher. To determine which version of Internet Explorer you are using, from the Help menu select About Internet Explorer. If the version is older than 5.5, you must upgrade to the latest version. I am locked out of the site. How can I clear this to retry my username and password? Once you are locked out of the site, you must close all open instances of Internet Explorer and restart it before trying again. My address has changed so the new password keeps getting sent to an address I cannot access. What can I do? To protect student identities, we can only new passwords to the address on file. If you cannot retrieve from the old address, please create a brand new MealTime Online login and then add the student to that new profile. You will need the student's Student ID or PassCode (which you can get from the school or district Nutrition Service office), to do this. You won t lose any student history by doing this as history follows the student not the MealTime Online profile. How do I add a student to my profile? Once you create your profile, simply Sign In. You will be taken to the home page for MealTime Online. On that page, click on the Add New Student link. 1. Select a state from the list to view participating school districts. 2. Double click on your school district to view the schools. 3. Click on your student's school. 4. Enter your student's FirstName and Passcode or Student ID (See side margin for more information). What is a passcode? A PassCode is a unique identifier for each student in the MealTime Online system. PassCodes are provided to you by your student's school district. An example PassCode looks like this: PHXJ2U26. Can I add more than one student to my MealTime Online profile? Yes. Simply follow the process for adding a student above, as many times as you need. How do I remove a student from my profile? Sign in and you ll be taken to the home page for MealTime Online. Click the Remove link next to the name of the student you wish to remove from your profile. You will be asked to confirm the removal. This does not remove the student from MealTime Online but simply disassociates the student with your MealTime Online profile.

3 Can I transfer money from one student to another using MealTime Online? No. You cannot transfer money using MealTime Online but the schools or district office can do this for you. Please contact the schools or the district Nutrition Services office and ask that they transfer this money. What happens at the end of the school year to the money that is left in my student s account? What happens with remaining balances depends upon the school district s policy. Most transfer it to the new school year and but some refund remaining balances. Please contact the school district Nutrition Services office to clarify their policy. My student has withdrawn from this school district. How do I get a refund of the money left in my student s account? Please contact the school or district Nutrition Services office and request a refund of any remaining meal account money. When viewing current balance amounts, what do the parentheses indicate? A balance amount enclosed in parentheses shows a negative account balance. This occurs when your student has charged meals at school. Can MealTime Online me when my student s balance hits a certain amount? MealTime Online doesn't notify of low balances but the school might be able to set this up for you using the meal service software at the school. Please contact the school cafeteria to ask about this. I believe there is a mistake in what my student was charged? Can you fix this? MealTime Online allows you to view the meal service transactions done at the school so please contact the school cafeteria with your questions regarding your student's purchases. They should also be able to make corrections if needed. The balance on my student s account doesn t seem correct based on deposits and purchases. Can you explain this? Please contact the school cafeteria and ask them to print you an Account Statement. The statement has a starting balance and a running balance for each transaction and is the best tool for reconciling your student's balance. How can I restrict my student s meal or a la carte purchases? The school cafeteria has the ability to add restrictions to your student's meal account. Contact the school cafeteria to talk to them about the types of restrictions they can put in place. My student is not showing at the correct school. What should I do? If you are seeing your student at the wrong school and it is during summer break or just prior to the beginning of a new school year (August or September) then you should wait until your student s school changes. This should occur automatically. However, some school district won t complete student data changes until just before the start of the new school year. You should also never make a deposit when your student appears at the wrong school. At any other time of year, click Remove to remove your student from your profile then click "Add New Student" to add your student back at the correct school. Again, you should not make deposits until your student is added back at the correct school. How do I deposit funds into my student's account? After you sign in to MealTime Online and add your student to your profile, click on the link at the top of the page which says Make Deposit. Your student's school may also accept payments for other school fees, such as athletic fees. These accounts will be listed separately if your school has chosen to use them. Click on the account name and, if available, click on an item within the account, to see more information about the fund. Enter desired deposit amounts

4 and click the Add Deposit button. The total, including fees, will be displayed under the list of Current Deposits. If the amounts are correct, click Continue to Billing to proceed. When I try to make a deposit, the message Please contact your School District to request this feature appears. Why? You may not yet have a student on your profile. Click the "Payments" page and if there is no student listed under Students In Household, click "Add New Student" to add your student. Why didn't I receive an confirmation after making a deposit? MealTime Online will always send a deposit confirmation to the address that you provided when creating your profile. Verify that the address is correct by selecting Profile at the top of the page. If the address is incorrect, change it and click "Update Profile". Also verify that the deposit confirmation is not being blocked as junk or spam by allowing s from After making a deposit, how long does it take before the funds are available in my student's account? Online deposits will be transferred to your student s account as soon as the district s scheduled transfer is completed. This normally occurs automatically once a day. Please contact your school district to learn more about their specific transfer schedule. Why is my student s online balance not showing the deposit? The online balance is not updated based upon the deposit. The balance shown in MealTime Online comes from the school's meal service software so your deposit must go to the school and be added to the student s account first. Once the balance is updated at the school, the new balance is then transferred to MealTime Online. Even though the money usually arrives in the student s account at the school in one business day, the online balance may take two business days to reflect the deposit. Can I make a deposit into more than one account type? Many schools allow you to deposit funds not only into your student's cafeteria account, but into other accounts as well, such as sports or yearbook fees. You can use MealTime Online to deposit funds into all such accounts if the school has chosen to use them. What are the minimum and maximum deposit amounts? When making a deposit, the total deposit amount must be at least $25.00, and at most $50, How can I view the history of my online deposits? After you sign in to MealTime Online, click the View Details to the right of the student whose transaction you wish to view. These details, including the history of online deposits, will be displayed. How can I view the transactions which took place in previous months? When you are viewing the transaction history for your student, scroll down to the "MealTime Cafeteria Transactions" section. Click the "Month" box to select the Month to view. Do I have to go back to the home page to select a different student so I can view his or her transaction history? There is no need to go back to the home page. Under the Student Details section, simply select the student. I've made a mistake, how do I get a refund? Once a payment has been made, the deposit is transferred to your student's account at the school and the actual funds are transferred to the district office. It is very important that you carefully review the deposit information for accuracy on the Verify Information page before

5 completing the transaction. If you want to request a refund, please contact you school district Nutrition Services office directly. I sent my student with cash/check and that has not yet been deposited. Why? MealTime Online allows you to view the meal service transactions done at the school so please contact the school cafeteria with your questions as to why the cash/check has not been deposited.

How is the Internet Convenience Fee percentage or Transaction Fee determined and why is it charged?

How is the Internet Convenience Fee percentage or Transaction Fee determined and why is it charged? Is there a fee for using PayForIt.net? There is no fee for setting up an account, checking your child s activity, or checking account balances. When transactions are processed through the site, a percentage

More information

Mechanics Bank Mobile Banking Mobile Finance Manager (MFM) Application Windows Mobile Phone Installation

Mechanics Bank Mobile Banking Mobile Finance Manager (MFM) Application Windows Mobile Phone Installation Mechanics Bank Mobile Banking Mobile Finance Manager (MFM) Application Windows Mobile Phone Installation Thank you for your interest in Mechanics Bank Mobile Banking. This guide will help you get started

More information

Secure Message Center User Guide

Secure Message Center User Guide Secure Message Center User Guide Using the Department of Banking Secure Email Message Center 2 Receiving and Replying to Messages 3 Initiating New Messages 7 Using the Address Book 9 Managing Your Account

More information

MiraCosta College now offers two ways to access your student virtual desktop.

MiraCosta College now offers two ways to access your student virtual desktop. MiraCosta College now offers two ways to access your student virtual desktop. We now feature the new VMware Horizon View HTML access option available from https://view.miracosta.edu. MiraCosta recommends

More information

Personal Internet Online Banking Frequently Asked Questions

Personal Internet Online Banking Frequently Asked Questions Personal Internet Online Banking Frequently Asked Questions What is First National Bank s Internet Online Banking? With First National Bank s Online Banking, you can conduct through your personal computer

More information

BOTTOM UP THINKING EMAIL SETUP INSTRUCTIONS. Unique businesses require unique solutions CLIENT GUIDE

BOTTOM UP THINKING EMAIL SETUP INSTRUCTIONS. Unique businesses require unique solutions CLIENT GUIDE BOTTOM UP THINKING Unique businesses require unique solutions EMAIL SETUP INSTRUCTIONS CLIENT GUIDE INDEX How to connect a. Deciding on best method (POP or IMAP) Setting up email on devices Webmail a.

More information

Provider Express Obtaining Login Access. Information for Network Providers

Provider Express Obtaining Login Access. Information for Network Providers Provider Express Obtaining Login Access Information for Network Providers November 2013 Objectives This presentation will review the following features: How to Log in to Provider Express Retrieve a forgotten

More information

NCUSD 203 Campus Portal Login FAQ

NCUSD 203 Campus Portal Login FAQ This document will provide you answers to all of your questions regarding setting up and troubleshooting issues with your Campus Portal Login Account. Please see the list of frequently questions below.

More information

Security Upgrade FAQs

Security Upgrade FAQs EMFA FAQs Security Upgrade FAQs Your online security is important to us. Soon, we ll be upgrading your online banking experience to include a new security service, which is known in the online security

More information

Frequently Asked Questions

Frequently Asked Questions Frequently Asked Questions v_4.0-2015 Quick Overview 01 Usernames and Passwords 02 Log In and Log Out 03 Shopping Cart 04 Checkout 06 Transaction Details 07 Payment Cards 07 Site Security 08 Cookies 08

More information

Sage One Accounting Benefits and Frequently Asked Questions

Sage One Accounting Benefits and Frequently Asked Questions Sage One Accounting Benefits and Frequently Asked Questions Sage One Accounting Benefits No installations Simply log in and start working. You waste no time on installations. No upgrades You will automatically

More information

Online Banking Frequently Asked Questions

Online Banking Frequently Asked Questions HOME BANKING Q. What is Freedom's Home Banking? A. Freedom s Home Banking allows you to bank anywhere, at any time, electronically. Our system allows you to securely access your accounts by way of any

More information

Apple Bank Online Banking Guide

Apple Bank Online Banking Guide Apple Bank Online Banking Guide 24/7 Banking Financial Management Funds Transfer Bill Payment Convenient, Easy to Use Secure Table of Contents Online Banking Overview - Convenient, Easy, Secure 1 Registration

More information

Access Softek, Inc. Mobile Finance Manager (MFM)

Access Softek, Inc. Mobile Finance Manager (MFM) Access Softek, Inc. Mobile Finance Manager (MFM) User Guide for Windows Mobile Devices Table Of Contents 1. Introduction...1 1.1. Product Features - Convenient and Secure...1 2. Installing MFM...2 3. Using

More information

District 211 Technology. ipad Setup Instructions

District 211 Technology. ipad Setup Instructions District 211 Technology ipad Setup Instructions Turn power on & Start Setup Hold down the power button to turn on your ipad. The power button is located on the top right edge of the ipad. Slide the slider

More information

GETTING STARTED WITH QUICKEN 2010, 2009, and 2008-2007 for Windows. This Getting Started Guide contains the following information:

GETTING STARTED WITH QUICKEN 2010, 2009, and 2008-2007 for Windows. This Getting Started Guide contains the following information: GETTING STARTED WITH QUICKEN 2010, 2009, and 2008-2007 for Windows Refer to this guide for instructions on how to use Quicken s online account services to save time and automatically keep your records

More information

1. Do I need to upgrade my Broadband at Home modem firmware?

1. Do I need to upgrade my Broadband at Home modem firmware? 1. Do I need to upgrade my Broadband at Home modem firmware? Please follow the steps below to ensure you have the most up to date firmware for your Broadband at Home modem. 1. Make sure that you have connected

More information

Stewart Secure Email User Guide. March 13, 2015

Stewart Secure Email User Guide. March 13, 2015 Stewart Secure Email User Guide March 13, 2015 Table of Contents Introduction... 1 What is secure email?... 1 Why secure email?... 1 What is personal, non-public information?... 1 How is my data protected?...

More information

evantage is free and available to all clients of Equity Trust Company. All you have to do is enroll into evantage to gain access to it.

evantage is free and available to all clients of Equity Trust Company. All you have to do is enroll into evantage to gain access to it. evantage Information - General Information On this page: evantage Information - General Information Overview What can evantage do (features) Hours of operation Who is eligible to enroll When is the account

More information

Last Updated July, 2014

Last Updated July, 2014 MyHealth Patient Portal Last Updated July, 2014 Frequently Asked Questions General What is MyHealth Portal? Is there a fee to use MyHealth Portal? What do I need to use MyHealth Portal? Who do I contact

More information

Online Banking & Bill Pay. Quick Start Guide. Step-by-step instructions PLUS easy-to-read screen shots and helpful tips.

Online Banking & Bill Pay. Quick Start Guide. Step-by-step instructions PLUS easy-to-read screen shots and helpful tips. Online Banking & Bill Pay Quick Start Guide Step-by-step instructions PLUS easy-to-read screen shots and helpful tips. Welcome -- Online System Security Welcome to Online Banking and Bill Pay! Whether

More information

/ 1. Online Banking User Guide SouthStateBank.com / (800) 277-2175

/ 1. Online Banking User Guide SouthStateBank.com / (800) 277-2175 / 1 Online Banking User Guide SouthStateBank.com / (800) 277-2175 Welcome Thank you for using South State s Online Banking. Whether you are a first time user or an existing user, this guide will walk you

More information

APPLYING FOR ACCOMMODATION

APPLYING FOR ACCOMMODATION APPLYING FOR ACCOMMODATION A STEP-BY-STEP GUIDE TO USING THE ONLINE ACCOMMODATION SYSTEM Version: 9.1 Date: 12 th February 2015 Registration Visit onlineapps.accom.gla.ac.uk: Click on REGISTER and enter

More information

Mechanics Bank Mobile Banking Mobile Finance Manager (MFM) Application Palm Treo Installation

Mechanics Bank Mobile Banking Mobile Finance Manager (MFM) Application Palm Treo Installation Mechanics Bank Mobile Banking Mobile Finance Manager (MFM) Application Palm Treo Installation Thank you for your interest in Mechanics Bank Mobile Banking. This guide will help you get started with Mechanics

More information

Instructions For Opening UHA Encrypted Email

Instructions For Opening UHA Encrypted Email Receiving Encrypted Email You have received a secure, encrypted message from UHA. The message will contain the following notice and an attachment named SecureMessageAtt.hml. The attachment is shown circled

More information

MySchoolBucks Parent User Guide

MySchoolBucks Parent User Guide MySchoolBucks Parent User Guide Table of Contents MySchoolBucks Parent User Guide... 3 Creating a Parent Account in MySchoolBucks... 4 Adding a Student... 5 Adding a Student on a New Account... 5 Adding

More information

Managing your UniCard account online

Managing your UniCard account online [Type here] Managing your UniCard account online This document describes how to access and maintain your UniCard account using the UniCard website It covers how to make top-up payments to your UniCard

More information

Schools Remote Access Server

Schools Remote Access Server Schools Remote Access Server This system is for school use only. Not for personal or private file use. Please observe all of the school district IT rules. 6076 State Farm Rd., Guilderland, NY 12084 Phone:

More information

Online Payment Parent Portal Users Guide

Online Payment Parent Portal Users Guide Online Payment Parent Portal Users Guide 2015/2016 Acorn www.sturgeon.ab.ca Contents Parent Portal Overview 3 Creating a Parent Account 4 Understanding the Fees Summary Page 7 Understanding the Student

More information

understanding MyAccount

understanding MyAccount understanding MyAccount https://myaccount.fuelbroadband.co.uk Contents 1. How to Log in to MyAccount 2 2. What can you do from the welcome page of MyAccount? 4 3. Understanding My Bill 5 4. My Alerts 7

More information

/ 1. Online Banking User Guide SouthStateBank.com / (800) 277-2175

/ 1. Online Banking User Guide SouthStateBank.com / (800) 277-2175 / 1 Online Banking User Guide SouthStateBank.com / (800) 277-2175 Welcome Thank you for using South State s Online Banking. Whether you are a first time user or an existing user, this guide will walk you

More information

U.S. Online Banking & Bill Pay Frequently Asked Questions

U.S. Online Banking & Bill Pay Frequently Asked Questions U.S. Online Banking & Bill Pay Frequently Asked Questions How do I enroll in estatements? Choosing estatements is a smart, safe and environmentally-friendly way to receive and manage your monthly account

More information

Online Business Banking FREQUENTLY ASKED QUESTIONS

Online Business Banking FREQUENTLY ASKED QUESTIONS Online Business Banking FREQUENTLY ASKED QUESTIONS» BSP Online Business Banking» Frequently Asked Questions GENERAL Q. What is BSP Online? A. BSP Online allows customers to securely access their BSP Bank

More information

Application Installation/Setup

Application Installation/Setup Application Installation/Setup Q: Who is allowed to use the iphone or Android Mobile Banking Applications? A: Any customer with personal accounts may access the App. The customer must also be in good standing

More information

What s the difference between my Home Banking password and my Enhanced Login Security?

What s the difference between my Home Banking password and my Enhanced Login Security? Common Questions about Enhanced Login Security 818-973-4900 or 800-973 - 4989 Mon. - Fri. 8:30 a.m. - 4:00 p.m. Enhanced Login Security is a new online security feature that will provide you additional

More information

Two Factor Authentication (TFA; 2FA) is a security process in which two methods of authentication are used to verify who you are.

Two Factor Authentication (TFA; 2FA) is a security process in which two methods of authentication are used to verify who you are. Two Factor Authentication Two Factor Authentication (TFA; 2FA) is a security process in which two methods of authentication are used to verify who you are. For example, one method currently utilized within

More information

Online Payment Center T-Mobile User s Guide

Online Payment Center T-Mobile User s Guide Online Payment Center T-Mobile User s Guide Table of Contents Introduction... 3 Features... 3 Getting Started... 4 Starting Qpay Online Payment Center... 4 Login... 4 Changing Your Password... 5 Navigating...

More information

Online Banking Quick Reference Guide

Online Banking Quick Reference Guide 1 Page 2 Set Up and Access to Online Banking 2 How do I set up Online Banking? 2 How do I sign in to Online Banking? Online Banking Quick Reference Guide 3 Security 3 How do I change User ID? 3 What should

More information

New Online Banking Guide for FIRST time Login

New Online Banking Guide for FIRST time Login New Online Banking Guide for FIRST time Login Step 1: Login Enter your existing Online Banking User ID and Password. Click Log-In. Step 2: Accepting terms and Conditions to Proceed Click on See the terms

More information

Online Banking. Customer Information

Online Banking. Customer Information Online Banking Customer Information PRIVACY & SECURITY FOR YOUR NETTELLER ACCOUNT Protect Your NetTeller Online Banking Account Information While Farmers Bank & Trust works to protect your banking privacy,

More information

UC Irvine Health Secure Mail Message Center

UC Irvine Health Secure Mail Message Center UC Irvine Health Secure Mail Message Center UC Irvine Health is committed to protecting the privacy of its member s information, especially their protected health information (PHI). UC Irvine Health is

More information

Amplify. Online Banking User Guide. Your guide to online banking at your Credit Union.

Amplify. Online Banking User Guide. Your guide to online banking at your Credit Union. Amplify Online Banking User Guide Visit goamplify.com for an online tutorial and detailed Frequently Asked Questions (FAQ) page. Or call 512.836.5901 Your guide to online banking at your Credit Union.

More information

electronic Declaration of Interests System (edis) User Guide

electronic Declaration of Interests System (edis) User Guide electronic Declaration of Interests System (edis) User Guide Registering, logging on, and basic use Contents 1 Registering with the system... 2 2 Logging in and out... 4 2.1 Logging in... 4 2.2 Logging

More information

Online Payment FAQ s

Online Payment FAQ s General Online Payment FAQ s What are the benefits of paying a bill online? Paying online with a credit card or electronic check saves time, gives you the flexibility to pay how and when desired, and saves

More information

CU AnyHour+ Online Banking FAQ's

CU AnyHour+ Online Banking FAQ's CU AnyHour+ Online Banking FAQ's GENERAL Q. What can I do with CU AnyHour+? A. CU AnyHour+, USSFCU s enhanced online banking service, is the real-time way to log on to your credit union accounts directly

More information

Contents. VPN Instructions. VPN Instructions... 1

Contents. VPN Instructions. VPN Instructions... 1 VPN Instructions Contents VPN Instructions... 1 Download & Install Check Point VPN Software... 2 Connect to FPUA by VPN... 6 Connect to Your Computer... 8 Determine Your Machine Type... 10 Identify 32-bit

More information

Warwick Email: The Switch Over to Live@edu

Warwick Email: The Switch Over to Live@edu Warwick Email: The Switch Over to Live@edu For people who use Outlook or access email via Web Access the login process is very simple. You are required to change your password twice before you will be

More information

CHARTER BUSINESS custom hosting faqs 2010 INTERNET. Q. How do I access my email? Q. How do I change or reset a password for an email account?

CHARTER BUSINESS custom hosting faqs 2010 INTERNET. Q. How do I access my email? Q. How do I change or reset a password for an email account? Contents Page Q. How do I access my email? Q. How do I change or reset a password for an email account? Q. How do I forward or redirect my messages to a different email address? Q. How do I set up an auto-reply

More information

A Quick and Easy Guide to PERSONAL ONLINE BANKING

A Quick and Easy Guide to PERSONAL ONLINE BANKING A Quick and Easy Guide to PERSONAL ONLINE BANKING WELCOME Whether you re at home, at work or on the road, BancFirst is available 4 hours a day, 7 days a week with Personal Online Banking. These services

More information

U.S. Bank Secure Mail

U.S. Bank Secure Mail U.S. Bank Secure Mail @ Table of Contents Getting Started 3 Logging into Secure Mail 5 Opening Your Messages 7 Replying to a Message 8 Composing a New Message 8 1750-All Introduction: The use of email

More information

Basic Using HSBC Mobile Banking Technical Information

Basic Using HSBC Mobile Banking Technical Information Basic What is Mobile Banking? How is Mobile Banking different to Internet Banking? How do I access Mobile Banking? Does Mobile Banking work with a post-paid or pre-paid mobile line? How much does Mobile

More information

a. StarToken controls the loss due to you losing your Internet banking username and password.

a. StarToken controls the loss due to you losing your Internet banking username and password. 1. What is StarToken? StarToken is the next generation Internet banking security solution that is being offered by Bank of India to all its Internet Banking customers (Retail as well as Corporate). StarToken

More information

OpenClinica SSL VPN Access New User Setup Guide

OpenClinica SSL VPN Access New User Setup Guide OpenClinica SSL VPN Access New User Setup Guide Version 1.2 9/10/2014 New User Remote Access Request for OpenClinica Business Partners need authentication credentials, which include the username, password,

More information

How To Set Up Dataprotect

How To Set Up Dataprotect How To Set Up Dataprotect This document will show you how to install and configure your computer for a Typical installation. If you have questions about configuring a Custom installation please contact

More information

1. Open the preferences screen by opening the Mail menu and selecting Preferences...

1. Open the preferences screen by opening the Mail menu and selecting Preferences... Using TLS encryption with OS X Mail This guide assumes that you have already created an account in Mail. If you have not, you can use the new account wizard. The new account wizard is in the Accounts window

More information

Remote Access VPN SSL VPN Access via Internet Explorer

Remote Access VPN SSL VPN Access via Internet Explorer The following instructions will allow you to access your company network remotely, via your Internet Explorer web browser. 1. Launch Internet Explorer and choose Internet Options from the Tools menu. 2.

More information

Frequently Asked Questions

Frequently Asked Questions Frequently Asked Questions We ve compiled a short list of frequently asked questions that will help the transition to new Homebanking easier for members. This list highlights some of the most common questions,

More information

Email Instructions. Outlook (Windows) Mail (Mac) Webmail Windows Live Mail iphone 4, 4S, 5, 5c, 5s Samsung Galaxy S4 BlackBerry

Email Instructions. Outlook (Windows) Mail (Mac) Webmail Windows Live Mail iphone 4, 4S, 5, 5c, 5s Samsung Galaxy S4 BlackBerry Email Instructions Outlook (Windows) Mail (Mac) Webmail Windows Live Mail iphone 4, 4S, 5, 5c, 5s Samsung Galaxy S4 BlackBerry ii Table of Contents Table of Contents 1 Mail Account Settings 1 Account Set

More information

MANUAL USER GUIDE FOR EMR PRIMARY HEALTH CARE SYSTEM

MANUAL USER GUIDE FOR EMR PRIMARY HEALTH CARE SYSTEM MANUAL USER GUIDE FOR EMR PRIMARY HEALTH CARE SYSTEM By Faustin GASHAYIJA Version 1.0 1 Table of contents Contents Table of contents... 2 Browser... 4 Log in openmrs website... 4 OpenMRS welcome page...

More information

FAQ. How does the new Big Bend Backup (powered by Keepit) work?

FAQ. How does the new Big Bend Backup (powered by Keepit) work? FAQ How does the new Big Bend Backup (powered by Keepit) work? Once you establish which of the folders on your hard drive you ll be backing up, you ll log into myaccount.bigbend.net and from your control

More information

N-CAP Users Guide Everything You Need to Know About Using the Internet! How Electronic Payment Works

N-CAP Users Guide Everything You Need to Know About Using the Internet! How Electronic Payment Works N-CAP Users Guide Everything You Need to Know About Using the Internet! How Electronic Payment Works How Electronic Payment Works By Jennifer Hord When it comes to payment options, nothing is more convenient

More information

Setting up a Virtual Private Network (VPN) connection Windows 8

Setting up a Virtual Private Network (VPN) connection Windows 8 Setting up a Virtual Private Network (VPN) connection Windows 8 A Virtual Private Network (VPN) is best described as a tunnel to MAASnet, the university network. After having configured the VPN connection,

More information

You will need your District Google Mail username (e.g. john.doe@palmbeachschools.org) and password to complete the activation process.

You will need your District Google Mail username (e.g. john.doe@palmbeachschools.org) and password to complete the activation process. As a courtesy to the Palm Beach County School District employees, the Division of IT is now providing District Google Mail access for personal mobile devices. Although we do not have the staffing to accept

More information

What s Inside. Welcome to Busey ebank

What s Inside. Welcome to Busey ebank What s Inside Security............................ Getting Started...................... 5 Account Access...................... 6 Account Detail...................... 7 Transfer Funds......................

More information

Instructions for accessing the new TU wireless Network

Instructions for accessing the new TU wireless Network Instructions for accessing the new TU wireless Network These instructions are meant for University owned systems directly supported by ENS Computer Services. Users of other systems may find this document

More information

Frequently Asked Questions for the USA TODAY e-newspaper

Frequently Asked Questions for the USA TODAY e-newspaper Frequently Asked Questions for the USA TODAY e-newspaper Navigating the USA TODAY e-newspaper A look at the toolbar Toolbar Functions, Buttons, and Descriptions The tab marked Contents will take the e-reader

More information

Email Update Instructions

Email Update Instructions Email Update Instructions Table of Contents Email Client Settings The Basics... 2 Outlook 2013... 2 Outlook 2007... 4 Outlook Express... 6 Windows Mail... 7 Thunderbird 3... 9 Apple Mail... 11 1 Email

More information

Getting Started Guide: Transaction Download for QuickBooks 2009-2011 Windows. Information You ll Need to Get Started

Getting Started Guide: Transaction Download for QuickBooks 2009-2011 Windows. Information You ll Need to Get Started Getting Started Guide: Transaction Download for QuickBooks 2009-2011 Windows Refer to the Getting Started Guide for instructions on using QuickBooks online account services; to save time, improve accuracy,

More information

Internet Banking - FAQ -

Internet Banking - FAQ - Internet Banking - FAQ - About Hong Leong Connect services Q1. What is Hong Leong Connect? A1. Hong Leong Connect brings you a host of digital banking services offered by Hong Leong Bank (Cambodia) Plc.

More information

Our website Internet Banking

Our website Internet Banking Our website Internet Banking A safe and efficient way of accessing your People s Choice Credit Union accounts, paying bills and transferring money. 1 Contents 1. Security, system requirements and cookies...3

More information

SHOWING YOU THE WAY TO ONLINE BANKING AT CENTRAL BANK

SHOWING YOU THE WAY TO ONLINE BANKING AT CENTRAL BANK SHOWING YOU THE WAY TO ONLINE BANKING AT CENTRAL BANK INTERNET BANKING QUICK START GUIDE: Overview Welcome to CentralNET, the online banking services of Central Bank. Our family of Central Bancshares,

More information

User Manual 03/12/2014. A collaborative effort by

User Manual 03/12/2014. A collaborative effort by User Manual 03/12/2014 A USER GUIDE DESIGNED TO HELP CREATE AND MAINTAIN PERSONAL ACCOUNTS IN mynhdoe, THE NH DEPARTMENT OF EDUCATION SINGLE SIGN-ON SYSTEM FOR ACCESSING SECURE APPLICATIONS A collaborative

More information

Receiving Secure Email from Citi For External Customers and Business Partners

Receiving Secure Email from Citi For External Customers and Business Partners Citi Secure Email Program Receiving Secure Email from Citi For External Customers and Business Partners Protecting the privacy and security of client information is a top priority at Citi. Citi s Secure

More information

Configuring an IP (SIP) Polycom Soundstation on the Avaya IP Office

Configuring an IP (SIP) Polycom Soundstation on the Avaya IP Office Hardware used for this documentation Polycom Soundstation IP 6000 Avaya IP500V2 firmware 7.0.23 Set the Polycom with an IP Address Step 1: Initial setup If your Soundstation does not automatically register

More information

How do I contact someone if my question is not answered in this FAQ?

How do I contact someone if my question is not answered in this FAQ? Help Where may I find the answers to my Internet Banking questions? How do I contact someone if my question is not answered in this FAQ? Enrolling How do I enroll in Internet Banking? Logging In How do

More information

What does the First Mobile app do for me? What else can I do with the mobile banking app beyond the basics? Why should I use the mobile banking app?

What does the First Mobile app do for me? What else can I do with the mobile banking app beyond the basics? Why should I use the mobile banking app? What does the First Mobile app do for me? What else can I do with the mobile banking app beyond the basics? Why should I use the mobile banking app? How do I sign up to use mobile banking? What type of

More information

CSOS Certificate Support Guide. Version: 1.1 Published: October 1, 2006 Publisher: CSOS Certification Authority

CSOS Certificate Support Guide. Version: 1.1 Published: October 1, 2006 Publisher: CSOS Certification Authority Version: 1.1 Published: October 1, 2006 Publisher: CSOS Certification Authority Document Revision History Version # Revision Sections Summary of Changes Initials Date Affected 1.0 4/27/2006 All Version

More information

Online Check Stub Enrollment. from Dominion Payroll Services

Online Check Stub Enrollment. from Dominion Payroll Services Online Check Stub Enrollment from Dominion Payroll Services How to Create an Account In order to access the Employee Self-Service portal, you will need to go through a one-time process that allows you

More information

GadgetTrak Mobile Security Android & BlackBerry Installation & Operation Manual

GadgetTrak Mobile Security Android & BlackBerry Installation & Operation Manual GadgetTrak Mobile Security Android & BlackBerry Installation & Operation Manual Overview GadgetTrak Mobile Security is an advanced software application designed to assist in the recovery of your mobile

More information

Cognos 10 Getting Started with Internet Explorer and Windows 7

Cognos 10 Getting Started with Internet Explorer and Windows 7 Browser/Windows Settings There are several Internet Explorer browser settings required for running reports in Cognos. This document will describe specifically how to set those in Internet Explorer 9 and

More information

Using STAGES. Logging into STAGES. Verifying your User Profile

Using STAGES. Logging into STAGES. Verifying your User Profile Using STAGES Logging into STAGES 1. You will receive an email letting you know that your evaluation has been started. 2. Click on the link provided in the email to access the STAGES Website. 3. Enter your

More information

Corporate Solution e-services User Manual for Members. Version 3.0 July 2013

Corporate Solution e-services User Manual for Members. Version 3.0 July 2013 Corporate Solution e-services User Manual for Members Version 3.0 July 2013 A state of the art online portal e-services is a state of the art online portal that will allow you to access and view your policies.

More information

USER GUIDE. General Information... 2. The BeAnywhere Service... 2. BeAnywhere Server... 2. BeAnywhere DRIVE... 2. Security... 2

USER GUIDE. General Information... 2. The BeAnywhere Service... 2. BeAnywhere Server... 2. BeAnywhere DRIVE... 2. Security... 2 USER GUIDE TABLE OF CONTENTS General Information... 2 The BeAnywhere Service... 2 BeAnywhere Server... 2 BeAnywhere DRIVE... 2 Security... 2 Level 1 User Security... 3 Level 2 Communications Security...

More information

Mobile Iron User Guide

Mobile Iron User Guide 2015 Mobile Iron User Guide Information technology Sparrow Health System 9/1/2015 Contents...0 Introduction...2 Changes to your Mobile Device...2 Self Service Portal...3 Registering your new device...4

More information

E-mail Encryption. How do I send my e-mail encryption key?

E-mail Encryption. How do I send my e-mail encryption key? E-mail Encryption SecurenCrypt e-mail encryption was designed to work as a plug-in with Microsoft Outlook. The following instructions are geared toward users encrypting e-mail with Outlook. However, throughout

More information

Member FAQ. General Information: Security:

Member FAQ. General Information: Security: General Information: Security: Why did you change Robins Federal Online Banking? Great question! We listened to an overwhelming response from you, our members that we needed to make these changes. We are

More information

ACT State Testing Online Services Tutorial

ACT State Testing Online Services Tutorial ACT State Testing Online Services Tutorial Back-up Test Supervisor Version Released July, 2009 2009 by ACT, Inc., All rights reserved. Back-up Test Supervisor Online Profile Form Introduction The Back-up

More information

Lakes Region Sanitary District Online Statement Presentment and Payment FAQ s Page 1 of 6

Lakes Region Sanitary District Online Statement Presentment and Payment FAQ s Page 1 of 6 General Lakes Region Sanitary District Page 1 of 6 What are some of the benefits of receiving my statement electronically? It is convenient, saves time, reduces errors, allows you to receive statements

More information

Choosing estatements is a smart, safe and environmentally-friendly way to receive and manage your monthly account information.

Choosing estatements is a smart, safe and environmentally-friendly way to receive and manage your monthly account information. U.S. Online Banking Frequently Asked Questions How do I enroll in estatements? Choosing estatements is a smart, safe and environmentally-friendly way to receive and manage your monthly account information.

More information

Mobile Banking Frequently Asked Questions

Mobile Banking Frequently Asked Questions Mobile Banking Frequently Asked Questions What types of Mobile Banking does Midwest BankCentre offer? We offer three types of Mobile Banking: Mobile Apps allows you to easily connect to Midwest BankCentre

More information

VPN for the Norwegian School of Sport Sciences, Windows

VPN for the Norwegian School of Sport Sciences, Windows VPN for the Norwegian School of Sport Sciences, Windows Check the following before you try to connect: 1. That you have an upgraded anti virus programme/definitions. 2. That you have installed the latest

More information

NHSmail mobile configuration guide Android mobile devices

NHSmail mobile configuration guide Android mobile devices NHSmail mobile configuration guide Android mobile devices Version: V.6 Date: September 2011 THIS INFORMATION IS FOR NHS STAFF AND IS NOT TO BE DISTRIBUTED OR COPIED OUTSIDE OF THE NHS Version 6.0 Crown

More information

DealerBase - Lead Management Module

DealerBase - Lead Management Module DealerBase - Lead Management Module This Lead Management module enables you to keep track of the Leads that your advertising has generated. You can manage and track leads that originate from any of the

More information

Access and Login. Single Sign On Reference. Signoff

Access and Login. Single Sign On Reference. Signoff Access and Login To access single sign on, here are the steps: Step 1: type in the URL: postone.onelogin.com Step 2: Enter your Post student email in the username field Step 3: Enter your Post student

More information

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS FREQUENTLY ASKED QUESTIONS How do I find and apply for career opportunities at CHS? Access the CHS Career Page: http://www.chsinc.com/our-company/careers Start by choosing a landing page, and then within

More information

SYSTEM LOGIN/PASSWORD SUPPORT

SYSTEM LOGIN/PASSWORD SUPPORT SYSTEM LOGIN/PASSWORD SUPPORT Why am I unable to log into the system? What if I forgot my password? Why do I need to create Security Questions/Answers? Why does it ask me if I want to remember this computer?

More information

Student Service Learning Hours

Student Service Learning Hours Student Service Learning Hours SchoolMAX Version 1.7 Updated 2/17/2010 Contents Getting Started... 3 Verify Service Hours... 4 Add Service Hours... 7 Service Hours Correction... 11 Service Hours by Category...

More information

Airtel PC Secure Trouble Shooting Guide

Airtel PC Secure Trouble Shooting Guide Airtel PC Secure Trouble Shooting Guide Table of Contents Questions before installing the software Q: What is required from my PC to be able to use the Airtel PC Secure? Q: Which operating systems does

More information

Online School Payments (OSP) User Guide

Online School Payments (OSP) User Guide Online School Payments (OSP) User Guide November, 2013 OSP User Guide Table of Contents Overview...3 Site Information...3 Login to Portal...4 Activity Setup...6 OSP Activity Setup Form...6 Add Activity...7

More information