AT HOME WITH TELSTRA MAR11. For service in your own language, our bilingual Customer Service Centres are open Monday to Friday:

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1 XXXXXX VISIT A TELSTRA STORE Click TELSTRA.COM.AU/HOMEPHONE CALL 13 TELSTRA For service in your own language, our bilingual Customer Service Centres are open Monday to Friday: AT HOME WITH TELSTRA Vietnamese...FREECALL Mandarin...FREECALL Cantonese...FREECALL Greek...FREECALL Italian...FREECALL Indonesian...FREECALL Korean...FREECALL If you d like this brochure on CD or in Braille, call If you d like this brochure in large print, go to telstra.com/largeprint MAR IT S HOW WE CONNECT

2 CHOOSE A HOME PHONE PLAN THAT GIVES YOU MORE CONTROL YOUR HOMELINE CHOICES 01 EXTRA VALUE PACKS 03 BUNDLES THAT SAVE YOU A BUNDLE 07 GREAT EXTRA FEATURES 09 GET THE HOME PHONE OF THE FUTURE 11 MORE GREAT PHONES 13 HOMELINE PLANS IN DETAIL 15 THE EASY WAY TO STAY IN TOUCH A home phone is still one of the simplest, most familiar and cost-effective ways to stay in touch. YOU CAN TALK ALL YOU WANT Your local calls are untimed when you make them on your home phone, so you can talk (and talk and talk) without worrying about per-minute rates. YOU DON T HAVE TO COMMIT You don t have to commit to a contract for 12 or 24 months when you get a home phone. YOU CAN GET CONNECTED EASILY A world-class phone network is available across Australia. YOU CAN DO A LOT MORE Your home phone line is still hard to beat for flexibility and versatility. Along with calls, you can use it for faxes, ADSL broadband, back-to-base alarms, interactive FOXTEL from Telstra and more. Plus having a working phone at home can add a greater sense of security in case of emergencies.

3 Budget $20.95 YOUR HOMELINE CHOICES No matter where you like to call or how much you love to talk, we ve got a great monthly plan to suit you. See page 15 if you d like to compare call rates and caps in more detail. Stay connected with untimed local calls, plus $3 timed caps on STD calls and calls to Telstra mobiles between 7pm and midnight every night. COMPLETE $28.95 Talk more with untimed local calls, plus $2 timed caps on STD calls and calls to Telstra mobiles between 7pm and midnight every night. PLUS $30.95 Feel free to chat when it suits you with untimed local calls, plus $2 timed caps on STD calls and calls to Telstra mobiles. ADVANCED $39.95 Have the freedom to call anyone with untimed local calls, plus a $1.50 timed cap on STD calls and $2 timed cap on calls to Australian mobiles all available. REACH $49.90 Call who you want when you want with unlimited local calls included, plus $1 untimed STD calls and timed caps on calls to Australian mobiles all available. TOGETHER $69.90 Keep your friends and family closer with unlimited local calls included, untimed 50c STD calls and timed caps on calls to Australian mobiles from just 75c all available. ULTIMATE $89.90 Talk all you want with unlimited local and STD calls included, timed capped calls to Australian mobiles from just 50c, great international rates and Calling Number Display included

4 EXTRA VALUE PACKS Enhance your Plan with optional value packs for the calls you make most often. Mobile Value Packs Monthly Fee Included Value Call a lot of mobile numbers? Then get extra value by adding a monthly Mobile Value Pack to an eligible Plan. You ll receive up to $100 value per month, so you ll be able to catch people when they re out and about. $10 $20 worth of calls to Australian mobiles $20 $30 $50 worth of calls to Australian mobiles $100 worth of calls to Australian mobiles Compatible plans are Complete, Plus, Advanced, Reach, Together and Ultimate. Unused value expires at the end of the month. Calls to satellite phones are not included (one pack per plan)

5 EXTRA VALUE PACKS Enhance your Plan with optional value packs for the calls you make most often. International Value Pack If you love to chat with friends and family overseas, adding an International Value Pack (IVP) to an eligible Plan will give you automatic access to great overseas rates in over 70 countries whether you call fixed phones or mobiles. For an extra $10 a month on top of an eligible Plan, you get access to low calling rates and the first $10 worth of calls to IVP countries are included. Once you ve added your International Value Pack, you can just pick up your phone and call overseas from as little as 2c per minute (plus a 45c call connection fee). See the table on the next page. Destination Per minute* To Fixed numbers To Mobile numbers Call connection fee (per call) 45c China 2c 5c Greece 3c 34c Hong Kong 3c 3c India 5c 5c Lebanon 10c 59c Malaysia 3c 5c New Zealand 5c 35c Philippines 35c 35c UK 2c 35c USA 2c 2c Vietnam 15c 15c * Charged in 60-second blocks. Compatible plans are Complete, Plus, Reach, Together and Ultimate (and Advanced if you have a 13-digit account number). Unused credit expires at the end of the month. Incompatible with some offers (including Reward Packages 5% and 10%). To see all the included countries and call rates (fixed phone or mobile), visit telstra.com/ivp 05 06

6 BUNDLES THAT SAVE YOU A BUNDLE Telstra Home Bundles are the easy way to get your home entertainment and communications together and save. You ll enjoy the convenience and reliability of being with Australia s largest telecommunications provider, plus your choice of our home phone plans, superfast BigPond Broadband and the very latest in entertainment with FOXTEL from Telstra. Bundle in a T-Hub, T-Box or both You can add the home phone of the future to your Bundle or a set-top box that enables you to rent and download movies direct to your TV as well as provide digital free-to-air TV. Why not both? To find out more, ask instore now or visit telstra.com.au/bundles Prefer to build your own package? If you d rather make up your own combination of and BigPond Broadband plans, you ll still save. As long as you have a full service home phone with us, you could save $10 off your preferred BigPond plan every month. If you have other services with us, like a post-paid mobile for example, you could save even more. Either way, you ll have the freedom to combine the services you want and the added bonus of some great savings

7 GREAT EXTRA FEATURES Once you re on a Plan, our calling features mean your home phone can do so much more for you. Send SMS from your home phone You can send SMS messages from a compatible home phone to any Telstra, Vodafone and 3 mobile and to most Australian home phones. Perfect for those times when you re at home and your mobile is out of battery or just isn t handy. If you receive an SMS and you don t have a compatible phone, we ll turn the message into Talking Text for you where the message will be read to you. 3-Way Chat If you re already on a call, you can call another person and bring them into the conversation. Call Waiting Know if someone is trying to call you while you re already on the phone and then manage both calls. Call Forward If you re going out or you re on the phone, you can transfer calls to your mobile or another number. Call Return (*10#) If you ve just missed a call, you can retrieve the number (unless it s blocked) and call the person back. MessageBank Have a personalised message service to answer calls when you can t. Calling Number Display See the number of the person calling you before you answer (unless their number is blocked), so you can decide who you want to talk to. Multiple Number You can have two numbers on your home line with distinctive rings, so you know which number has been dialled. It s perfect if you have a fax machine or you re running home office 6. Call charges, per use charges and/or monthly charges may apply for the use of the above features

8 GET THE HOME PHONE OF THE FUTURE TELSTRA T-HUB Add the home phone of the future for only $299 RRP (recommended retail price) if you have a full service Telstra home phone, BigPond broadband service and compatible Wi-Fi modem and you ll wonder how you ever managed without it. More than just a home phone, the T-Hub gives you touch screen operation, a cordless handset, access to a range of handy websites and more. Access the latest online news and weather, as well as streaming Australian and international radio stations all without booting up your PC. Watch millions of online video clips on YouTube. SMS Australian Telstra, Vodafone and 3 mobiles and most Australian fixed numbers from home the large touch screen makes it easy. Use the digital calendar to keep your busy household on time and on track. Keep friends and family at your fingertips with the built in touch-to-call phonebook. Search White Pages and Yellow Pages directories online. Your T-Hub can also be your digital photo frame and a music player, with USB and SD Card ports, whenever you re not on the phone. Photo formats supported include JPEG, PNG, GIF, BMP and TIFF. Music formats supported include MP3, WAV and WMA (Apple AAC is not supported)

9 MORE GREAT PHONES If you prefer, you can rent or buy a conventional corded or cordless phone from us, with dedicated buttons for different features. Some of our most popular options include: Telstra T1000S Standard rental phone With one-touch 1# Telstra Voice Assistant, Call Waiting, Call Forward, Call Back, Call Return, 3-Way Chat and MessageBank or Telstra Home Messages 101 buttons. Telstra T1000C SMS Calling Number Display rental phone With a display screen plus one-touch 1# Telstra Voice Assistant, Call Waiting, Call Forward, Call Back, SMS, 3-Way Chat and MessageBank or Telstra Home Messages 101 buttons. Telstra CR2000 With a colour display screen, backlit keypad plus one-touch SMS, Call Waiting, Call Back, 3-Way Chat and MessageBank buttons. To find out more, visit telstra.com.au/homephone 13 14

10 HOMELINE PLANS IN DETAIL Plans for keeping in touch Plan Budget 4 Complete Plus Advanced Monthly fee $ $ $ $ Included Line rental 50 national SMS Telstra Home Messages 101 Line rental 50 national SMS Telstra Home Messages 101 Line rental 50 national SMS Telstra Home Messages 101 Line rental 100 national SMS Telstra Home Messages 101 Local calls (untimed per call) 30c 20c 18c 15c Call connection fee (for timed calls to mobiles and STD and international calls) STD calls (charged per 60-second block) 25c per minute 20c per minute STD cap Calls to Australian mobiles (charged per 60-second block) Mobile cap (calling Telstra mobiles) for the first 20 minutes Mobile cap (calling non-telstra mobiles) for the first 20 minutes International calls (to fixed line numbers, charged per 60-second block) National SMS Mobile Value Pack $3.00 for the first 3 hours, 7pm to midnight $3.00 7pm to midnight From 39c per minute plus connection to selected destinations 5 $2.00 for the first 3 hours, 7pm to midnight $2.00 7pm to midnight Not available $1.00 for the first 10 minutes (per call, to top 7 destinations) 3 45c 36c per minute First 50 SMS included then 25c per message, per recipient Compatible with $2.00 for the first 3 hours (7pm 7am) and first 20 minutes (7am 7pm) $2.00 $1.00 for the first 10 minutes (per call, to top 7 destinations) 3 $1.50 for the first 3 hours, $2.00 $2.00 $1.49 for the first 20 minutes (per call, to top 7 destinations) 3 First 100 SMS included then 25c per message, per recipient International Value Pack ^ ^ If you have a 13-digit account number

11 HOMELINE PLANS IN DETAIL Plans if you love to chat Plan Reach Together Ultimate Monthly fee $ $ $ Local calls (untimed) Call connection fee (for timed calls to mobiles and STD and international calls) Included Line rental Unlimited local calls national SMS MessageBank 3-Way Chat 2 Line rental Unlimited local calls national SMS MessageBank 3-Way Chat 2 Call Back 2 Included 45c Line rental Unlimited local calls 1 Unlimited STD calls national SMS MessageBank 3-Way Chat 2 Call Back 2 Call Return 2 Calling Number Display STD calls (untimed per call) $ c Included Calls to Australian mobiles (charged per 60-second block) Mobile cap (calling Telstra mobiles) for the first 20 minutes Mobile cap (calling non-telstra mobiles) for the first 20 minutes International calls (to fixed line numbers, charged per 60-second block) National SMS Mobile Value Pack $1.00 $2.00 $1.49 for the first 20 minutes per call to top 7 destinations 3 36c per minute 75c $1.75 $1.49 for the first 20 minutes per call to top 7 destinations 3 First 100 SMS included then 25c per message, per recipient Compatible with 50c $1.50 From 2c per minute plus connection to selected destinations International Value Pack Already Included 17 18

12 THINGS YOU NEED TO KNOW Telstra Home Bundles including T-Hub and/or T-Box repayment option only available to new customers or those with a 13-digit account number. Prices for the T-Hub and T-Box may vary at Telstra Licensed Shops, T-Life or Telstra s third party dealers. 1. If few calls are made, your average cost per call may be more than other Plans due to the higher monthly charge. 2. Call charges may apply. 3. For most direct dialled calls from most fixed phones to the UK, New Zealand, Ireland, USA, Canada, Hong Kong and Singapore. 4. Only one fixed line per customer. You must agree not to acquire services from other carriage service providers by dialling their access override code and must not acquire a broadband service from another service provider which is provided using line sharing technology. 5. To USA and New Zealand only. Other rates apply to other destinations. 6. Requires a tone phone with distinctive ring capability. YouTube is a trade mark of Google Inc. FOXTEL marks are used under license by FOXTEL Management Pty Limited. and are trade marks and registered trade marks of Telstra Corporation Limited ABN

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