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2 Planned Action Limited Fit-Out and Refurbishment Specialists Planned Action Limited is an established Essex-based business with close to 30 years experience of design & build projects within the office interiors and construction sectors. Our in-house consultancy, design, project management and installation teams offer a one-stop solution to businesses that are looking to relocate, reorganise or maximise their existing space by delivering practical, innovative and people-centric workspaces, whilst ensuring the successful delivery of time-critical projects on programme and within budget. Planned Action believe that from the all-important conceptual stages of any project it is quality communications, dedicated points of responsibility, a full transparency in design, pricing and programme that will ensure client satisfaction. We are dedicated to giving impartial, realistic and achievable advice whilst offering guidance in key decision making. Our reputation has enabled us to forge long-term partnerships with our growing list of highly reputable clients, with a large percentage of our turnover generated by repeat business and referrals.

3 Delivering value through knowledge We believe the initial consultation with the client to be the most important phase of any project to ensure the right decisions are made from the outset and important issues are prioritised. With this in mind, we assign a Project Director who will oversee every aspect of the process and, in the first instance, offer an objective assessment of your requirements to determine whether the existing or proposed space will meet with your future needs and remain cost-effective. Our designers and project team can then create detailed specification and design options from which our fully transparent pricing schedules offers you a chance to dissect the costs involved and tailor our design solutions to meet your aspirations and budgetary restraints. Both our refurbishment and fit-out services benefit from comprehensive ranges in products for which we utilise our strong links with quality manufacturers and suppliers. Planned Action has an in-house team of highly skilled tradesman, complimented by sub-contractors that have a long and highly valued association with the company, ensuring quality installations every time. We have an uncompromised standard regarding the compliance with health & safety and CDM (Construction, Design & Management) regulations as well as sensitivity to environmental issues. Our high client retention rate is based on our ability to deliver an outstanding service in which we strive to exceed expectations. Our extensive list of services covers the following aspects: Project Management Space Planning Design Services Facilities Management Internal or External Structural Changes Installation of Mezzanine Floors Partitioning Systems - Glazed & Solid Suspended Ceilings & Feature Bulkheads Electrical Installations Air Conditioning & Heating Plumbing Fire Detection, Access Control & Security Structured Data Cabling Flooring Systems Decoration Finishes Wall, Floor & Windows Glass Manifestation & Signage Furniture Solutions Storage & Racking Solutions

4 Some of our recently completed projects Ofcom London Commencing in May 2011, Planned Action continue to undertake phased internal reconfiguration works for Ofcom, the independent regulator and competition authority for the UK communications industries, across 7 floors of their Central London HQ. Works include the creation of fully and part glazed meeting rooms, offices and business centre spaces, flooring finishes, soundproofing, manifestation and decoration. All works are carried out in an occupied building and completed outside of normal working hours. Montreal Associates London In April 2011 Planned Action completed the fit-out of the new office premises of Montreal Associates, a specialist technology recruitment agency. Works included a full design package, glazed & solid partitioning systems to create offices, meeting rooms, IT suite and staff break-out area, supply and installation of office furniture, air conditioning and power & Cat 5e data installations. In mid-november 2011 Planned Action successfully reconfigured the existing office layout to allow for an increase of Montreal s all-important call center from 28 to 40 desks. This work included space planning alterations to glazed and solid offices and meeting rooms as well as the supply and installation of 40 new workstations. Watson, Farley & Williams London Planned Action have completed numerous high-specification refurbishment projects for Watson, Farley & Williams LLP, a highly reputable international law firm, over the last decade across all floors of their Central London HQ. Most recently, Planned Action carried out the extensive refurbishment of the 3 rd Floor, which was completed in late July Works include full design packages, feature glazed partitioning systems, creation of reception areas, meeting rooms and boardroom facilities, open-plan secretarial areas, seminar and conference facilities, full M&E infrastructure, feature ceiling works and flooring finishes and the supply and installation of office furniture. Planned Action also provided project management for the complete fit-out of Watson, Farley & Williams new Paris HQ.

5 Some of our recently completed projects continued Leyton Orient FC - East London Planned Action completed the refurbishment of the Chairman s Club Suite at the Matchroom Stadium, home of Leyton Orient F.C, in August Works included a full design package, bespoke joinery, creation of bar and hospitality areas, featured glazed partitioning, plumbing works and the supply and installation of catering equipment and office furniture. Planned Action is proud to have a long association with Leyton Orient, and was also responsible for the fitting-out the West Stand when it was constructed in Some of those images are detailed within this section. Martin McColl Brentwood In March 2011, Planned Action completed an internal refurbishment of part of the company headquarters of Martin McColl, the nationwide retail specialist. Works included space planning services, internal structural alterations, internal and external restoration works, major decoration work, flooring finishes and the supply and installation of office furniture. Precision Engineering Plastics - Enfield In January 2011, Planned Action completed the fit-out of a warehouse for PEP (Precision Engineering Plastics), who moved their entire factory operations to Enfield, North London. Works included a full design package, major structural alterations, complete M&E infrastructure, creation of offices, meeting rooms, staff canteen, WC s and factory operational areas as well as data, fire, security & CCTV systems.

6 Client Testimonials As an established interior fit-out and refurbishment specialist, Planned Action s continual success is based upon the strength of our relationship with our clients. Our high client retention rate is based on our ability to deliver outstanding service to our professional clients. We pride ourselves on our ability to complete complex and time-critical projects within budget and without compromising our high standards of workmanship. We adopt a client-for-life culture which is underpinned by a family ethos that fosters passion, commitment and attention to detail. Below you will find some recent examples of our valued Client testimonials: Client Background Watson, Farley & Williams are a leading international law firm with offices in major financial centers around the world. They advise on international finance, corporate & commercial matters, mergers & acquisitions, corporate finance, taxation, dispute resolution, real estate & employment law with particular expertise inc. shipping, aviation, energy, oil & gas, natural resources, private equity, real estate & information & communications technology. Client Comment Planned Action Limited was tasked with bringing our dated office space ranging over 5 floors into the 21 st Century by providing an aesthetically pleasing, flexible and productive working environment. Planned Action was selected because of the exceptional professionalism that they have demonstrated to us during a 10 year relationship and their proven ability to deliver complex multifaceted refurbishment projects to the specification required, on time and within budgetary constraints. The work commenced in March 2007 and was completed in January 2009.Throughout the project Planned Action was considerate to the needs of our staff who remained in occupation of the building and kept disruption to an absolute minimum. The work was completed to a very high standard and we have no hesitation in recommending Planned Action s comprehensive range of services to others Client Background Ofcom is the government-approved regulatory authority for the telecommunication industries in the United Kingdom. Client Comment Planned Action has carried out numerous refurbishment and fit-out works for Ofcom in the past year and has completed both in a thoroughly professional manner. Their sound advice, always in the client s interest, has been most welcome and they completed both projects within time and budget. They are always prompt in responding to queries or any additional works and are highly recommended. Occupiers have commented most favourably on the quality of their work and of the working environment which has been provided. I recommend Planned Action without reservation. Johnny Kaye Head of Group Facilities, Ofcom Michael Greville - Managing Partner, Watson, Farley & Williams LLP

7 Contact Details Planned Action Limited Unit 11 R024 Greenway Harlow Business Park Harlow Essex CM19 5QB Telephone: Fax:

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