GS1 Global Update. MIGUEL A. LOPERA, President & CEO, GS1. March 2015

Size: px
Start display at page:

Download "GS1 Global Update. MIGUEL A. LOPERA, President & CEO, GS1. March 2015"

Transcription

1 GS1 Global Update MIGUEL A. LOPERA, President & CEO, GS1 March 2015

2 AGENDA 1. The role of GS1 in an omni-channel world 2. EU 1169 Update 3. The great progress of the GS1 Global Healthcare Initiative 2

3 GS1 Global Strategy Our Strategic Priorities 1 Vision/Mission Purpose & Beliefs Common Global Brand System Execution Quality Standards Implementation Data Quality Sector Focus Adoption of GS1 standards in Core and Emerging Sectors Global Classification of Sectors and Business Processes Digital GS1 Digital Strategy with emphasis on GS1 Strategy for Omnichannel Key Projects GS1 Source GTIN on the Web Innovation Global Business Technology Innovation Local entrepreneurship and MO-MO sharing 6 Organisation Common KPIs MO Clustering supported by GO Cluster Managers Common Trademark Agreement Review Advisory Council GS1 Organisational Culture McKinsey & Company

4 The role of GS1 in an omni-channel world

5 Retail From A Consumer Perspective Standards Make it Possible Single Channel Multi-Channel Omni-Channel In Store In Store By Proxy On-Line Providing a seamless consumer experience across physical and 5 digital channels

6 Why Do We Need E-Commerce Standards? GS1 Standards make it easy for people to discover and purchase products wherever they are so that you can. Grow the Business Reduce Costs Leverage Consumer Insights Manage Risk GS1 US

7 How GS1 Helps Better Search Improved Information Greater Inventory Visibility Smarter Analytics Safer s and Fewer Counterfeit Goods Grow the Business Reduce Costs Leverage Consumer Insights Manage Risk GS1 US

8 Benefits Supply Chain BUSINESS Inventory Accuracy & Fulfillment Optimization CONSUMER Right, Right Place, Right Time Search Visibility & Advertising Optimization Accurate Search Results Sales & Marketing (Cross) Channel Optimization Increased Loyalty and Sales Convenient & Satisfying Experience Smarter Buying Decision GS1 US

9 How GS1 Helps Better Search Accurate Identification Quality Data Simple Listing Improved Info Accurate Identification Quality Data Trusted Information Simple Listing Greater Inventory Visibility Accurate Identification Real-Time Inventory Smarter Analytics Accurate Identification Quality Data Trusted Information Safer s and Fewer Counterfeit Goods Accurate Identification Trusted Information Real-Time Inventory 9

10 Why do we need global e-commerce standards? Video: It s just commerce 10

11 EU 1169 Update

12 Learnings Brand owners have to collect B2C data internally from different sources so there are risks in case of product updates or switches. The most success was achieved when a 3 rd party Master Data Service was used to collect attributes and images from physical products e.g. GS1 Belgium Luxembourg Trustbox solution Data quality and certification schemes need to be integrated into onboarding program, because it is not enough to send the data. We need to have 100% accurate data Use EU guidelines limit local/national customizations/data models GS1 standard data sharing networks such as the GDSN and GS1 Source proved to be the most popular and easiest way to syndicate the data to trading partners 12

13 Country Summary 13

14 The great progress of the GS1 Global Healthcare Initiative

15 Imagine a world Where bedside scanning would confirm that a patient gets the right product at the right dosage at the right time Where patient records capture the brand, dosage and lot number of drugs and medical devices Where products are accurately and quickly recalled from every point in the supply chain Where manufacturers can monitor real-time demands and adapt production accordingly

16 Improving patient safety through Unique Device Identification (UDI) Manufacturers to identify and mark medical devices with a globally unique identifier Submitting trusted product information to the UDI database Regulation applicable in the US since September 2014, other countries in preparation Large scope: medical devices ranging from implants to surgical gloves

17 GS1, the first accredited issuing agency GS1 was the first organization to be accredited by the US Food & Drug Administration (FDA) as UDI issuing agency First time that GS1 is given such a wide official recognition by a regulatory body This means that the GS1 system can be used to implement the US FDA UDI rule 17

18 Success story: UK National Health Service Video: Between the lines 18

19 THANKS FOR YOUR SUPPORT TO GS1 19

A Estratégia OmniChannel

A Estratégia OmniChannel A Estratégia OmniChannel Key elements to succeed Pere Rosell, Standards and Technology Director, GS1 Spain Lisbon, 24 th September 2015 GS1 Spain Strategic Plan Conclusions Digital Transformation Value

More information

The Values & Benefits of Using a GDSNData Pool. Prepared by: Anthony Hayes Greg Patterson

The Values & Benefits of Using a GDSNData Pool. Prepared by: Anthony Hayes Greg Patterson The Values & Benefits of Using a GDSNData Pool Prepared by: Anthony Hayes Greg Patterson October 2014 Company Overview Around the world 5 Corporations: USA, Canada, Australia, France, Brazil,(Taiwan-Partner)

More information

Trusted data for omni-channel retailers

Trusted data for omni-channel retailers Trusted data for omni-channel retailers BABM Info session Hilde De Geest, President, GS1 Belgilux Jan Somers, CEO, GS1 Belgilux Joke Op den Acker, Lead Data Manager, GS1 Belgilux 27/04/2015 Starting point

More information

A GLOBAL CURE FOR HEALTHCARE

A GLOBAL CURE FOR HEALTHCARE A GLOBAL CURE FOR HEALTHCARE A new and independent report by McKinsey & Company has estimated the benefits - in lives and value - of implementing one single global standard in Healthcare To download the

More information

Bringing Digital into Store, now and in the future

Bringing Digital into Store, now and in the future Bringing Digital into Store, now and in the future Neil Adamson Digital Commerce Lead Accenture Interactive Agenda The now An integrated store The future Recent history: multi/omni-channel Multi-channel

More information

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS What is UDI (Unique Device Identification)? The U.S. Food and Drug Administration (FDA) is establishing a unique device identification system to adequately identify medical devices through their distribution

More information

The Kroger Company: Transforming the Product Data Management Landscape

The Kroger Company: Transforming the Product Data Management Landscape CASE STUDY The Kroger Company: Transforming the Product Data Management Landscape Executive Summary Challenge Evolving consumer expectations, e-commerce and regulatory requirements are driving the demand

More information

Improving Patient Safety and Supply Chain Efficiency with GS1 Standards in HEALTHCARE

Improving Patient Safety and Supply Chain Efficiency with GS1 Standards in HEALTHCARE Improving Patient Safety and Supply Chain Efficiency with GS1 Standards in HEALTHCARE 1 GS1 STANDARDS IN HEALTHCARE Together, we re making it possible to follow drugs and medical devices from the manufacturer

More information

Omnichannel Retail in 2015 in Europe How are European retailers modernising their application landscapes to unlock the full potential of omnichannel?

Omnichannel Retail in 2015 in Europe How are European retailers modernising their application landscapes to unlock the full potential of omnichannel? How are European retailers modernising their application landscapes to unlock the full potential of omnichannel? PAC Multi-Client Study 2015 Omni-Channel Presents a Huge Applications Challenge for Retailers

More information

Unique Device Identification (UDI) Regulations and GS1 R Standards. Frequently Asked Questions

Unique Device Identification (UDI) Regulations and GS1 R Standards. Frequently Asked Questions Zimmer, Inc. P.O. Box 708 Warsaw, IN 46581-0708 574.267.6131 www.zimmer.com Unique Device Identification (UDI) Regulations and GS1 R Standards Frequently Asked Questions Why is the Food and Drug Administration

More information

Omni-channel: Towards a Seamless Customer Experience Across Physical & Digital Channels

Omni-channel: Towards a Seamless Customer Experience Across Physical & Digital Channels Omni-channel: Towards a Seamless Customer Experience Across Physical & Digital Channels Steve Bratt CTO and President Standards Development and EPCglobal GS1 Outline GS1: The Global Language of Business

More information

A CHASE PAYMENTECH WHITEPAPER. Building customer loyalty in a multi-channel world Creating an optimised approach for e-tailers

A CHASE PAYMENTECH WHITEPAPER. Building customer loyalty in a multi-channel world Creating an optimised approach for e-tailers A CHASE PAYMENTECH WHITEPAPER Building customer loyalty in a multi-channel world Creating an optimised approach for e-tailers Table Of Contents Changing shopping habits... 3 The multi-channel journey...

More information

Overview, Goals, & Introductions

Overview, Goals, & Introductions Improving the Retail Experience with Predictive Analytics www.spss.com/perspectives Overview, Goals, & Introductions Goal: To present the Retail Business Maturity Model Equip you with a plan of attack

More information

Business Process Map of GDSN Healthcare Attributes to Hospital Processes

Business Process Map of GDSN Healthcare Attributes to Hospital Processes Business Process Map of GDSN Healthcare Attributes to Hospital Processes About GS1 GS1 is a neutral, not-for-profit organization dedicated to the design and implementation of global standards and solutions

More information

Managing Growth in an Omni-Channel World

Managing Growth in an Omni-Channel World Managing Growth in an Omni-Channel World October 15, 2015 Marc Kalman Breaking the Mold of Outdated ERPs 1 What We Will Cover What is Omni-Channel? Market Challenges Save the Sale Turning to the Supply

More information

HUG. Global Healthcare User Group - HUG

HUG. Global Healthcare User Group - HUG HUG Global Healthcare User Group - HUG GS1 s Brand Architecture 2 The global Healthcare User Group - HUG Mission: Lead the healthcare industry to the effective utilization and development of global standards

More information

Brazilian Mobile Advertising Services Market Application-to-peer SMS Advertising is Expected to Generate a CAGR of 55.

Brazilian Mobile Advertising Services Market Application-to-peer SMS Advertising is Expected to Generate a CAGR of 55. Brazilian Mobile Advertising Services Market Application-to-peer SMS Advertising is Expected to Generate a CAGR of 55.5% until 2019 9838-65 January 2015 Contents Section Slide Number Executive Summary

More information

Worldpay All rights reserved. The Store of the Future and the Role of Omni-Channel Payments in Driving Business Growth

Worldpay All rights reserved. The Store of the Future and the Role of Omni-Channel Payments in Driving Business Growth The Store of the Future and the Role of Omni-Channel Payments in Driving Business Growth Consumers think of shopping as one experience, whether online, in-store or on a mobile device, and so must businesses.

More information

GS1 STANDARDS & UDI UPDATE SIOBHAN O BARA GS1US

GS1 STANDARDS & UDI UPDATE SIOBHAN O BARA GS1US GS1 STANDARDS & UDI UPDATE SIOBHAN O BARA GS1US AGENDA We have the standards. GS1 US Background and Update We have the framework. Unique Device Identification (UDI) We need to move forward. The clock is

More information

AN INTRODUCTION TO THE GLOBAL TRADE ITEM NUMBER (GTIN) TABLE OF CONTENTS

AN INTRODUCTION TO THE GLOBAL TRADE ITEM NUMBER (GTIN) TABLE OF CONTENTS TABLE OF CONTENTS What Is a Global Trade Item Number?... 3 What Is a GTIN Used For?... 3 Key Attributes of the GTIN... 3 Business Benefits of Using GTINs... 3 How Is the GTIN Formed?... 4 Which GTIN Is

More information

Guide. Omni-Channel Order Management

Guide. Omni-Channel Order Management Guide Omni-Channel Order Management Omni-Channel Order Management Guide 02 Omni-Channel Order Management Guide The retail industry is undergoing a phenomenal transformation. Technological advances and

More information

2014 State of B2B Procurement Study:

2014 State of B2B Procurement Study: Accenture Interactive Point of View Series 2014 State of B2B Procurement Study: Uncovering the Shifting Landscape in B2B Commerce 2014 State of B2B Procurement Study: Uncovering the Shifting Landscape

More information

1 IMPROVING ITEM MANAGEMENT

1 IMPROVING ITEM MANAGEMENT 1 IMPROVING ITEM MANAGEMENT TO WIN IN OMNICHANNEL INFINITE RETAIL POWER TM TABLE OF CONTENTS The Impact of Omnichannel... 2 Item Management Has Always Been Important... 3 Today s Digital Consumers Demand

More information

Buy anywhere, Fulfill anywhere

Buy anywhere, Fulfill anywhere Buy anywhere, Fulfill anywhere Considerations for Omni-Channel Retail Supply Chain David Hogg, Commerce Solutions Leader Europe October 15 th, 2014 1 1 Customer demands are driving supply chain developments

More information

How to deliver a superior multi channel experience including the new Web Channel Experience Management 3.0

How to deliver a superior multi channel experience including the new Web Channel Experience Management 3.0 How to deliver a superior multi channel experience including the new Web Channel Experience Management 3.0 Matthias Göhler Vice President Product Management Multi Channel, SAP AG Learning Points In this

More information

Saudi Drug Code (SDC), and Drug Barcoding Specifications

Saudi Drug Code (SDC), and Drug Barcoding Specifications Drug Sector Licensing Executive Directorate Guidance for Industry Saudi Drug Code (SDC), and Drug Barcoding Specifications This document outlines the SDC and the new drug barcode requirements for pharmaceuticals.

More information

UXC Eclipse + Microsoft Dynamics AX 2012 for retail

UXC Eclipse + Microsoft Dynamics AX 2012 for retail UXC Eclipse + Microsoft Dynamics AX 2012 for retail Today s smart retailers have highly efficient, integrated retail supply chains and focus on delivering exceptional buying experiences that keep customers

More information

Digital Strategy. Gerd von Podewils, Senior Vice President Global Communication Paris, November 19, 2014

Digital Strategy. Gerd von Podewils, Senior Vice President Global Communication Paris, November 19, 2014 Investor Day 2014 Digital Strategy Gerd von Podewils, Senior Vice President Global Communication Paris, November 19, 2014 HUGO BOSS 19-Nov-14 2 Agenda Change in consumer expectations Omni channel business

More information

B2B ecommerce Selling Online Isn t Just for Retailers Ryan Burnham k-ecommerce

B2B ecommerce Selling Online Isn t Just for Retailers Ryan Burnham k-ecommerce B2B ecommerce Selling Online Isn t Just for Retailers Ryan Burnham k-ecommerce OUR COMMITMENT TO THE COMMUNITY 1,500+ CLIENTS IN 15 COUNTRIES k-ecommerce YOUR ONLINE BUSINESS PARTNER ecommerce built for

More information

PROPOSITION. Store Call Management: Driving enhanced multi-channel service. Proven expertise, tailored solutions

PROPOSITION. Store Call Management: Driving enhanced multi-channel service. Proven expertise, tailored solutions PROPOSITION : Driving enhanced multi-channel service Proven expertise, tailored solutions 2 Proposition : Driving enhanced multi-channel service Managing the omni-channel challenge As customer expectations

More information

Experian Cross Channel Marketing Platform. Managing campaigns and reaching consumers in real time

Experian Cross Channel Marketing Platform. Managing campaigns and reaching consumers in real time Experian Cross Channel Marketing Platform Managing campaigns and reaching consumers in real time The relationship between brands and customers has fundamentally changed. Whereas once there was equilibrium

More information

Make your supply chain more efficient by using GS1 Global Standards

Make your supply chain more efficient by using GS1 Global Standards IBM Global Business Services Executive Brief In collaboration with the Consumer Goods Forum Make your supply chain more efficient by using GS1 Global Standards Findings of the 2011 Consumer Goods Forum

More information

FOODIE CORE. In the heart of your online grocery system. All the tools you need to run modern and cost-efficient grocery operations online

FOODIE CORE. In the heart of your online grocery system. All the tools you need to run modern and cost-efficient grocery operations online FOODIE CORE In the heart of your online grocery system All the tools you need to run modern and cost-efficient grocery operations online BRING YOUR BRAND AND BUSINESS ONLINE Interfaces to retail systems

More information

Internet of Things - A GAME- CHANGER FOR OMNI-CHANNEL RETAILERS

Internet of Things - A GAME- CHANGER FOR OMNI-CHANNEL RETAILERS Internet of Things - A GAME- CHANGER FOR OMNI-CHANNEL RETAILERS Speaker: Mr Tom Tong, Project Manager, Hong Kong Internet of Things Centre of Excellence tom.tong@gs1hk.org Optimizing business, creating

More information

Filipp Shubin COO Synqera for NRF Big Show 2014 DELIVERING A PERSONALIZED IN-STORE EXPERIENCE

Filipp Shubin COO Synqera for NRF Big Show 2014 DELIVERING A PERSONALIZED IN-STORE EXPERIENCE Filipp Shubin COO Synqera for NRF Big Show 2014 DELIVERING A PERSONALIZED IN-STORE EXPERIENCE The changing retail environment 1. Five-year average return on investment: 3. Customer satisfaction index (out

More information

2012 State of B2B E-Commerce

2012 State of B2B E-Commerce 2012 State of B2B E-Commerce Executive Summary As digital commerce has transformed all commerce over the last decade, customers have been offered increasing control over their buying experience. Ease of

More information

LIFE SCIENCES QAD SOLUTIONS ARE BUILT FOR LIFE SCIENCES MANUFACTURERS, BUILT FOR YOU

LIFE SCIENCES QAD SOLUTIONS ARE BUILT FOR LIFE SCIENCES MANUFACTURERS, BUILT FOR YOU QAD SOLUTIONS ARE BUILT FOR LIFE SCIENCES MANUFACTURERS, BUILT FOR YOU The global life sciences industry continues to experience dramatic change. Life sciences manufacturers remain dedicated to innovation,

More information

THE IMPORTANCE OF FINANCIAL MANAGEMENT FOR ECOMMERCE. www.sage.co.uk

THE IMPORTANCE OF FINANCIAL MANAGEMENT FOR ECOMMERCE. www.sage.co.uk THE IMPORTANCE OF FINANCIAL MANAGEMENT FOR ECOMMERCE www.sage.co.uk Improve your cash flow with Sage X3 Introduction The ecommerce market is still growing with the B2B commerce market predicted to be twice

More information

RAKUTEN ATTRIBUTION MEASURING THE MODERN SHOPPER RAKUTEN ATTRIBUTION

RAKUTEN ATTRIBUTION MEASURING THE MODERN SHOPPER RAKUTEN ATTRIBUTION RAKUTEN MARKETING Measuring the Modern Shopper Measuring the Modern Shopper Introduction Modern retailing is developing fast and the lines between online and offline are increasingly blurred. We have come

More information

Omni-Channel Fulfillment in a Changing Retail World

Omni-Channel Fulfillment in a Changing Retail World Omni-Channel Fulfillment in a Changing Retail World Presented by: Dave Lodwig Sponsored by: System Manager 2014 MHI Copyright claimed as to audiovisual works of seminar sessions and sound recordings of

More information

CUSTOMERS ARE HARDER TO ENGAGE THAN EVER.

CUSTOMERS ARE HARDER TO ENGAGE THAN EVER. Customer Engagement & Commerce: un cliente, diversi percorsi, infinite possibilità Ivano Fossati, Director Business Development EMEA CoE CUSTOMER ENGAGEMENT CUSTOMER ENGAGEMENT CUSTOMERS ARE HARDER TO

More information

for Retail One solution connects retail end-to-end, driving growth and fostering customer relationships.

for Retail One solution connects retail end-to-end, driving growth and fostering customer relationships. Microsoft Dynamics for Retail One solution connects retail end-to-end, driving growth and fostering customer relationships. Our vision is to empower midsized and enterprise retailers with a seamless and

More information

Retail 2020 Challenges: Collaborating for Growth through Supply Chain Efficiencies. Jeff Holmes Managing Director, Retail and Consumer PwC

Retail 2020 Challenges: Collaborating for Growth through Supply Chain Efficiencies. Jeff Holmes Managing Director, Retail and Consumer PwC Retail 2020 Challenges: Collaborating for Growth through Supply Chain Efficiencies Jeff Holmes Managing Director, Retail and Consumer www.pwc.com Retail 2020: Redefining Supply Chain Collaboration to Drive

More information

GS1 Healthcare Provider Advisory Council (HPAC) Webinar US Healthcare Transformation Group (HTG) - Overview. GS1 Global Office 10 July 2014

GS1 Healthcare Provider Advisory Council (HPAC) Webinar US Healthcare Transformation Group (HTG) - Overview. GS1 Global Office 10 July 2014 GS1 Healthcare Provider Advisory Council (HPAC) Webinar US Healthcare Transformation Group (HTG) - Overview GS1 Global Office 10 July 2014 HPAC Case Study Webinars This is the SIXTH Webinar: US Healthcare

More information

Innovating the Distributor Value Proposition

Innovating the Distributor Value Proposition Innovating the Distributor Value Proposition Guy Blissett IBM George Vorwick United Electric Supply Andrew Berlin Berlin Packaging Dale Smith HD Smith January 29 th, 2014 Distributors acute need to define

More information

Norwegian Retail Conference. Oslo 18 September 2013. Towards an omni-channel world

Norwegian Retail Conference. Oslo 18 September 2013. Towards an omni-channel world Norwegian Retail Conference Oslo 18 September 2013 Towards an omni-channel world Overall Results Hopefully customers still prefer to shop in stores, with the exception of Consumer Electronics Mobile commerce

More information

THE OMNICHANNEL CONSUMER

THE OMNICHANNEL CONSUMER THE OMNICHANNEL CONSUMER KEY FINDINGS FROM THE DELOITTE REPORT THE OMNICHANNEL OPPORTUNITY TO HELP RETAILERS UNLOCK THE POWER OF THE CONNECTED CONSUMER INTRODUCTION The internet and mobile devices have

More information

Process Automation Overview Process Automation Overview

Process Automation Overview Process Automation Overview Process Automation Overview Process Automation Business Overview Presented By: Skype: dom.fernandez Dominic Fernandez Principal Consultant dscf@computants.org http://www.computants.org/ 1 http://www.computants.org/

More information

What consumers want in 2015: multi-screen experiences, personalisation and social shopping

What consumers want in 2015: multi-screen experiences, personalisation and social shopping PRESS RELEASE What consumers want in 2015: multi-screen experiences, personalisation and social shopping - DigitasLBi s 2015 Connected Commerce study of retail trends reveals a significant rise in the

More information

Oracle Retail Customer Engagement Cloud Services

Oracle Retail Customer Engagement Cloud Services OR A C L E D A T A S H E E T Oracle Retail Customer Engagement Cloud Services Oracle Retail Customer Engagement Cloud Services is a suite of integrated cloud services designed to drive incremental revenue

More information

BUILDING OMNI-CHANNEL RETAIL FROM THE BACK END UP

BUILDING OMNI-CHANNEL RETAIL FROM THE BACK END UP BUILDING OMNI-CHANNEL RETAIL FROM THE BACK END UP Building Omni-Channel Retail From The Back End Up 2 An average of 50% of retailers plan to increase their commitments to order management, e-commerce,

More information

How to Adapt Your Warehouse for the New Multi-Channel Supply Chain

How to Adapt Your Warehouse for the New Multi-Channel Supply Chain Lyftz is a fictitious cloud-based supply chain management platform providing order fulfillment, inventory management, order management, and distribution management. Its cloud-based platform integrates

More information

Proactively Increasing Your Online Sales

Proactively Increasing Your Online Sales Proactively Increasing Your Online Sales TABLE OF CONTENTS Executive Summary...1 The Problem with Online Sales...1 Best Practices to Increase Online Sales...3 Executive Summary Selling online is more than

More information

Thought Leadership White Paper. Omni-channel transforms retail transactions

Thought Leadership White Paper. Omni-channel transforms retail transactions Thought Leadership White Paper Omni-channel transforms retail transactions Omni-channel transforms retail transactions Many consumers today cross channels inherently, often back and forth without even

More information

White Paper Healthcare Supply Chain Traceability

White Paper Healthcare Supply Chain Traceability Executive Summary This white paper focuses on Healthcare supply chain Traceability, from manufacture to patient, going beyond, for example, what is currently regulated by the US 21 CFR Part 820 and ISO

More information

Guide To Increasing Online Sales - The Back (Office Story)

Guide To Increasing Online Sales - The Back (Office Story) Guide To Increasing Online Sales - The Back (Office Story) 4 Ways Your Inventory & Order Management Solution Plays A Pivotal Role The one sustainable competitive advantage you have to drive more online

More information

Leverage Insights. Ignite Brand Engagement.

Leverage Insights. Ignite Brand Engagement. Leverage Insights. Ignite Brand Engagement. Connect with Your Customers through Individualized Insights from the Teradata Integrated Marketing Cloud. We power marketing. 86% of Customers Say Relevant Offers

More information

The 5 C s of Omni Channel Retail WHAT THEY ARE, AND WHAT THEY MEAN FOR YOU

The 5 C s of Omni Channel Retail WHAT THEY ARE, AND WHAT THEY MEAN FOR YOU The 5 C s of Omni Channel Retail WHAT THEY ARE, AND WHAT THEY MEAN FOR YOU 1 Agenda About RSR A Brave New World The 5C s of Omni Channel Retailer (thinking about the customer) Implications on the enterprise

More information

EDI FOR QUICKBOOKS ONLINE

EDI FOR QUICKBOOKS ONLINE YOUR GLOBAL EDI NETWORK EDI FOR QUICKBOOKS ONLINE B2BGATEWAY JUNE 10, 2015 NORTH AMERICA // +1 (401) 491-9595 EUROPE // +353 (0) 61 708533 AUSTRALIA // +61 2 8003 7584 TODAY S AGENDA & PRESENTERS 1 What

More information

INCREASE SALES 20% OR MORE WITH SHIP-FROM-STORE

INCREASE SALES 20% OR MORE WITH SHIP-FROM-STORE INCREASE SALES 20% OR MORE WITH SHIP-FROM-STORE Deployed in 99 Days Consumers expect products to be available when they want them. If not, they will turn to competitors, resulting in lost sales. Ship-From-Store

More information

Vehicle Sales Management

Vehicle Sales Management Solution in Detail Automotive Executive Summary Contact Us Vehicle Sales Optimizing Your Wholesale Business Efficient Sales Collaborative Operation Faced with declining margins, automotive sales organizations

More information

Insights on Mobile First, Omni-Channel, Personalization and Digital strategy

Insights on Mobile First, Omni-Channel, Personalization and Digital strategy 1. How do you go about creating and adopting a mobile first strategy? Insights on Mobile First, Omni-Channel, Personalization and Digital strategy For many what I've described may be called an omni-channel

More information

Physical/Digital Convergence: New Technology for Omnichannel Retail

Physical/Digital Convergence: New Technology for Omnichannel Retail Physical/Digital Convergence: New Technology for Omnichannel Retail Moderator Allison Enright Editor Internet Retailer Featured Panelist Nikki Baird Partner Retail Systems Research Speaker Jeremy Wilson

More information

BUY BIG DATA IN RETAIL

BUY BIG DATA IN RETAIL BUY BIG DATA IN RETAIL Table of contents What is Big Data?... How Data Science creates value in Retail... Best practices for Retail. Case studies... 3 7 11 1. Social listening... 2. Cross-selling... 3.

More information

Enterprise Visibility Solutions

Enterprise Visibility Solutions WaveMark Enterprise Visibility Solutions Converting Data into Actionable Information The Challenge: Control Costs and Improve Care at the Same Time Controlling costs while maintaining high quality patient

More information

Why Choose a Multichannel E-Commerce Platform... 1

Why Choose a Multichannel E-Commerce Platform... 1 Why Choose a Multichannel E-Commerce Platform......................................................................................... 1 Why Choose a Multichannel E-Commerce Platform.........................................................................................

More information

Efficient Data Sharing in Healthcare

Efficient Data Sharing in Healthcare Efficient Data Sharing in Healthcare More and more efforts are underway in different countries on sharing data among doctors and hospitals in healthcare for achieving higher quality and efficiency of clinical

More information

Key Digital Trends for 2014

Key Digital Trends for 2014 December 12, 2013 Key Digital Trends for 2014 Presented by: Noah Elkin Principal Analyst Sponsored by: Agenda: emarketer sees four key trends affecting digital marketing in 2014 No. 1: Mobile moves to

More information

What Data Discovery can do for a true OmniChannel experience. A Credon White Paper

What Data Discovery can do for a true OmniChannel experience. A Credon White Paper What Data Discovery can do for a true OmniChannel experience A Credon White Paper 1 The need for Omnichannel According to Comeos (the Belgian confederation representing retail and commerce), online shopping

More information

OMNI-CHANNEL MARKETING. Top 9 Questions

OMNI-CHANNEL MARKETING. Top 9 Questions OMNI-CHANNEL MARKETING Top 9 Questions TABLE OF CONTENTS 2 3 5 7 8 9 10 11 12 13 14 15 16 Table of Contents Introduction Top 9 Questions How does omni-channel differ from multi-channel marketing? Why is

More information

Agenda Overview for Digital Commerce, 2015

Agenda Overview for Digital Commerce, 2015 G00270685 Agenda Overview for Digital Commerce, 2015 Published: 18 December 2014 Analyst(s): Jennifer Polk Marketing is making a greater impact on, and taking more responsibility for, digital commerce.

More information

OMNI CHANNEL RETAILING

OMNI CHANNEL RETAILING OMNI CHANNEL RETAILING Omni Channel Retailing By ERP Omni-channel retailing is more than a trend it s what consumers are demanding. Thus truly, Omnichannel as a means of improving service for customers

More information

Microsoft Dynamics CRM for Financial Services. Making customers the heart of your business.

Microsoft Dynamics CRM for Financial Services. Making customers the heart of your business. Microsoft Dynamics CRM for Financial Services Making customers the heart of your business. In today s competitive financial services market the focus is the customer making sure the customer is at the

More information

Smart Retail Internet de las cosas y el futuro del Retail

Smart Retail Internet de las cosas y el futuro del Retail 09/08/14 1 Smart Retail Internet de las cosas y el futuro del Retail Ion Cuervas-Mons CEO of Think Big Factory 21 st August 2014 1. Introduction Netflix 3 2. Technology Technology (Internet of things)

More information

Next-generation e-commerce for retail: How to optimize cross-channel marketing, sales and service.

Next-generation e-commerce for retail: How to optimize cross-channel marketing, sales and service. Next-generation e-commerce for retail: How to optimize cross-channel marketing, sales and service. > ATTRACT AND RETAIN HIGHLY PROFITABLE CUSTOMERS > PROVIDE SEAMLESS CROSS-CHANNEL SHOPPING > EXTEND CAPABILITIES

More information

How successful is your campaign and promotion management? Towards best-practice campaign management strategies

How successful is your campaign and promotion management? Towards best-practice campaign management strategies How successful is your campaign and promotion management? Towards best-practice campaign management strategies Welcome to the new normal Businesses today are under unprecedented pressure to increase spending

More information

AN INTRODUCTION TO THE GLOBAL INDIVIDUAL ASSET IDENTIFIER (GIAI) TABLE OF CONTENTS

AN INTRODUCTION TO THE GLOBAL INDIVIDUAL ASSET IDENTIFIER (GIAI) TABLE OF CONTENTS TABLE OF CONTENTS What Is a Global Individual Asset Identifier?... 3 What Is a GIAI Used For?... 3 Key Attributes of the GIAI... 3 Business Benefits of Using GIAIs... 3 How Is the GIAI Formed?... 4 Frequently

More information

Data Governance in the B2B2C World

Data Governance in the B2B2C World WHITE PAPER Data Governance in the B2B2C World Today s empowered consumers and their demand for product data have given rise to challenges in product data management. Manufacturers and retailers more than

More information

The Connected RetAil Experience. Empowering Employees, Reinventing Customer Interactions

The Connected RetAil Experience. Empowering Employees, Reinventing Customer Interactions The Connected RetAil Experience Empowering Employees, Reinventing Customer Interactions Retail will change more over the next five years than the last 50 years. Source: Operating Seamlessly: Integrating

More information

FULFILLING EXPECTATIONS: THE HEART OF OMNICHANNEL RETAILING

FULFILLING EXPECTATIONS: THE HEART OF OMNICHANNEL RETAILING FULFILLING EXPECTATIONS: THE HEART OF OMNICHANNEL RETAILING Creating the supply chain visibility, accuracy, control and flexibility retailers need to meet the demanding fulfillment expectations of the

More information

E-Commerce SOLUTIONS. Generate Online Revenue with E-Commerce Solutions. www.monexgroup.com

E-Commerce SOLUTIONS. Generate Online Revenue with E-Commerce Solutions. www.monexgroup.com E-Commerce SOLUTIONS In this report, MONEXgroup examines various types of online payment processing and E-Commerce Solutions. The tremendous transition towards online shopping stores in Canada has opened

More information

a white paper presented by THE EFFECT OF DISCONNECT: THE OPERATIONAL CHALLENGES OF RUNNING AN ECOMMERCE BUSINESS

a white paper presented by THE EFFECT OF DISCONNECT: THE OPERATIONAL CHALLENGES OF RUNNING AN ECOMMERCE BUSINESS a white paper presented by THE EFFECT OF DISCONNECT: THE OPERATIONAL CHALLENGES OF RUNNING AN ECOMMERCE BUSINESS Report highlights l Retailers need to move away from the disconnect of silos and rethink

More information

Information-Driven Transformation in Retail with the Enterprise Data Hub Accelerator

Information-Driven Transformation in Retail with the Enterprise Data Hub Accelerator Introduction Enterprise Data Hub Accelerator Retail Sector Use Cases Capabilities Information-Driven Transformation in Retail with the Enterprise Data Hub Accelerator Introduction Enterprise Data Hub Accelerator

More information

Introduction. External Document 2015 Infosys Limited

Introduction. External Document 2015 Infosys Limited Digital Building deeper consumer relationships through experience contextualization and personalization, analytics for insights-driven action, and digital program execution for superior ROI. Introduction

More information

Simply better banking

Simply better banking Simply better banking How does a bank make the right impression on customers? Did you know that Xerox: Processed 1 billion card transactions in 2012 Hosts 1 billion mortgage loan images Processes 800 million

More information

Omni-channel excellence for emerging markets Retail leaders circle Dubai. Belinda Griffin Deloitte Consulting LLP

Omni-channel excellence for emerging markets Retail leaders circle Dubai. Belinda Griffin Deloitte Consulting LLP Omni-channel excellence for emerging markets Retail leaders circle Dubai Belinda Griffin Deloitte Consulting LLP Traditional retail value levers are under attack Deal sites Social curation Value Prime

More information

Product Content for Omni-Channel Retail

Product Content for Omni-Channel Retail Product Content for Omni-Channel Retail Ram Rampalli Director, Product Management EMI WHAT are we discussing today? Shopper s View Retailer s View Discussion 2 3 CONTENT FROM A SHOPPER S VIEW THE CHANGING

More information

IBM InfoSphere: Solutions for retail

IBM InfoSphere: Solutions for retail IBM Software Solution Brief IBM InfoSphere: Solutions for retail Build a single view of customer information and a trusted source for product information with data integration and master data management

More information

Setting Up Payment Terms for Global Trade: Creative Financing and Invoicing Strategies to Improve Supply Chain Controls and Visibility

Setting Up Payment Terms for Global Trade: Creative Financing and Invoicing Strategies to Improve Supply Chain Controls and Visibility Setting retail Up Payment consulting Terms and for industry Global Trade thought! 1 leadership Setting Up Payment Terms for Global Trade: Creative Financing and Invoicing Strategies to Improve Supply Chain

More information

Increasing Demand Insight and Forecast Accuracy with Demand Sensing and Shaping. Ganesh Wadawadigi, Ph.D. VP, Supply Chain Solutions, SAP

Increasing Demand Insight and Forecast Accuracy with Demand Sensing and Shaping. Ganesh Wadawadigi, Ph.D. VP, Supply Chain Solutions, SAP Increasing Demand Insight and Forecast Accuracy with Demand Sensing and Shaping Ganesh Wadawadigi, Ph.D. VP, Supply Chain Solutions, SAP Legal disclaimer The information in this presentation is confidential

More information

Digital Disruption of Retail. Jim Mason Gary Schoch

Digital Disruption of Retail. Jim Mason Gary Schoch Digital Disruption of Retail Jim Mason Gary Schoch 1 2 Offline Online Yesterday 96% Offline 4% Online Today 48% Offline 9% Offline 43% Web Influenced Tomorrow 25% Offline 75% Web Influenced 3 4 5 Demise

More information

Developing an Enterprise Mobility Strategy

Developing an Enterprise Mobility Strategy Developing an Enterprise Mobility Strategy Bill Rubino Cisco Enterprise Solutions Marketing May 2015 Changing Mobility Landscape Driven by Device, App and Data Rate Growth Mobile Device Growth 2014 to

More information

Multi-channel Retailing Goes Mainstream

Multi-channel Retailing Goes Mainstream Multi-channel Retailing Goes Mainstream Ashish Jandial, Patrick Ogawa and Preetha Sekharan Abstract Increasingly, retailers are turning towards multi-channel retailing to grow their market share and present

More information

Global Data Synchronisation Network User Group Charter

Global Data Synchronisation Network User Group Charter Global Data Synchronisation Network User Group Charter 28 October 2008 Version 3.0 Page 1 GDSN USER GROUP CHARTER AND MEMBERSHIP CRITERIA... 3 GDSN USER GROUP CHARTER AND MEMBERSHIP CRITERIA... 3 GDSN

More information

Mastering Multi-Channel Ecommerce: Top Tips for Success

Mastering Multi-Channel Ecommerce: Top Tips for Success Your Moderator: Mastering Multi-Channel Ecommerce: Top Tips for Success Sean Rollings VP, Product and Industries Marketing NetSuite Inc. Baruch Goldwasser Ecommerce SME NetSuite Inc. Agenda One System

More information

February 16th, 2012 Prague. Smarter Commerce. Robert Mahr. Leader Smarter Commerce CEE & RCIS

February 16th, 2012 Prague. Smarter Commerce. Robert Mahr. Leader Smarter Commerce CEE & RCIS February 16th, 2012 Prague Smarter Commerce Robert Mahr Leader Smarter Commerce CEE & RCIS Complex Fuzzy Interlocked Powerful! The Smarter Consumer is more instrumented Instrumented 36% more consumers

More information

Are Your Video Ads Making an Impression?

Are Your Video Ads Making an Impression? May 2015 Are Your Video Ads Making an Impression? Video Ad Viewability Insights for Digital Marketers and Publishers WHAT WE WANTED TO KNOW We conducted research using our Active View technology to learn

More information

MBA - AVIATION MANAGEMENT SESSION SUBJECT CODE : SUBJECT NAME

MBA - AVIATION MANAGEMENT SESSION SUBJECT CODE : SUBJECT NAME AUGUST - 0 MBA - AVIATION MANAGEMENT 0DBA0 : Principles of Management 0DBA0 : Business Communication Skills 0DBA0 : Statistics for Management 0DBA0 : Economics Analysis for Business 0DBA05 : Accounting

More information

HCL Member Experience Management

HCL Member Experience Management HCL Member Experience Management Author: Ajit Sahai Saxena ADDITIONAL INPUTS: RAM ANANTHASUBRAMONY, HEALTHCARE (PAYER) PRACTICE whitepaper dec 2013 MEMBER EXPERIENCE MANAGEMENT STRATEGIZE AND IMPLEMENT

More information

Improving The Retail Experience Through Fast Data

Improving The Retail Experience Through Fast Data A Forrester Consulting Thought Leadership Paper Commissioned By TIBCO Software February 2016 Improving The Retail Experience Through Fast Data Overview Customers expect better-individualized experiences

More information