Bristol: (276) Abingdon: (276) Toll Free:

Size: px
Start display at page:

Download "Bristol: (276) 821-6200 Abingdon: (276) 698-3210 Toll Free: 877-835-1272 www.bvu-optinet.com"

Transcription

1 Bristol: (276) Abingdon: (276) Toll Free:

2 TABLE OF CONTENTS Contact Information...1 Safety Line...1 Favorite Five...2 Caller ID...2 Call Forwarding...2 Call Waiting...4 Speed Calling...5 Three-Way Calling...5 Favorite Ten...6 Call Rejection Anonymous...6 Automatic Redial...7 Call Return...7 Call Waiting with Caller ID...7 Voic Unlimited Voice Features...14 Battery Backup...14 Caller ID...14 Call Forwarding...14 Call Forwarding Busy...14 Call Forwarding Selective...15 Call Hold...15 Call Rejection Anonymous...15 Call Rejection Selective...15 Call Waiting...15 Call Waiting with Caller ID...15 Distinctive Ring (Teen Line)...16 Pin Change...16 Priority Call...16 Reminder Call...16 Screen List Editing...16 Speed Calling...17 Three-Way Calling...18 Toll Restriction (Call Barring)...18 Voic Blocking Calls...19 Caller ID Blocking...19 Block Outbound Caller ID...19 Send Outbound Caller ID...19 À La Carte Services...20 Call Tracing...20 OptiNet InTouch (SimRing)...20 Selective Call Acceptance...20

3 COMMERCIAL VOICE FEATURE GUIDE BVU OptiNet offers a wide variety of convenient calling features. These timesaving features make your home phone service easier to use and more flexible than ever. We offer several calling packages that allow you to choose the features that best meet your needs. ' ' > > >! This handbook was designed to provide instruction on how to use your optional calling features. If you need additional instruction, please call Technical Support. If you would like to add features, please call Customer Service. TECHNICAL SUPPORT: Bristol: (276) Abingdon: (276) CUSTOMER SERVICE: Bristol: (276) Abingdon: (276) Toll Free: ENHANCED FEATURE PACKAGE The business essentials: Voic , Call Return, Repeat Dial, Caller ID and Call Waiting. BASIC FEATURE PACKAGE & VOIC Package includes: Voic , Call Return, Repeat Dial and Call Waiting. BASIC FEATURE PACKAGE & CALLER ID Package includes: Caller ID, Call Return, Repeat Dial and Call Waiting. SAFETY LINE This feature dials a pre-selected number if the handset is lifted and a number is not dialed within 20 seconds. This preset number cannot be

4 1 2 FAVORITE FIVE CALLER ID: Name & Number With Caller ID, the name and/or telephone number of the caller is displayed on a special display unit attached to your telephone or on a specially equipped display telephone. If the caller has blocked the delivery information of the call, or if Caller ID is not available in the caller s telephone network, the display screen shows Private or Anonymous. CALL FORWARDING (with Remote Access) Call Forwarding forwards your calls to an alternative number when you are unable to answer. 2 To Forward All Your Calls 1. Lift the handset and listen for the dial tone. 2. Press *72 and listen for the dial tone. 3. Enter the number where you wish your calls to be forwarded. (Speed Calling codes may be used if you also have this feature). 4. Call Forward All is in effect when someone answers at the forwarded number. If there is no answer or the line is busy, hang up and repeat the previous steps within two minutes. You will hear three beeps meaning Call Forward is now working. Once you have activated Call Forward, if someone tries to call you, the call will be forwarded to the alternate number you selected. If you wish to change the number to which your calls are being transferred, deactivate Call Forward, then repeat the steps above. To Deactivate Call Forwarding 1. Lift the handset and listen for the dial tone. 2. Press *73 and listen for three beeps. 3. Call Forward is now deactivated and incoming calls will not be transferred. Call Forward No Answer Call Forward No Answer forwards your calls to an alternate number when you are unable to answer. It forwards all calls after a specific number of rings.

5 To Forward Your Calls 1. Lift the handset and listen for the dial tone. 2. Press * Listen for confirmation tones followed by dial tone. 4. Enter the number where you wish your calls to be forwarded. (Speed Calling codes may be used if you also have this feature). 5. Call Forward No Answer is in effect when some one answers at the forwarded number. If there is no answer or the line is busy, hang up and repeat the previous steps within two minutes. You will hear three beeps meaning Call Forward No Answer has been set. To Deactivate Call Forward No Answer 1. Lift the handset and listen for the dial tone. 2. Press *93 and listen for three beeps. 3. Call Forward No Answer is now deactivated and your calls will not be forwarded. Note: Be sure to deactivate basic Call Forwarding before activating Call Forward No Answer or Call Forward Busy. Call Forward No Answer and Call Forward Busy can be activated at the same time. Calls will be forwarded if the line is in use or if the call is not answered by the preset number of rings. Remote Call Forwarding Remote Call Forwarding allows you to activate or deactivate your Call Forwarding option from a remote location. To access Call Forwarding features from a remote location, dial the number that corresponds to your area. Abingdon Chilhowie Honaker Lebanon Richlands Saltville Marion Bluefield Grundy Tazewell Clintwood St. Paul Oakwood Haysi

6 3 CALL WAITING Call Waiting allows you to have a private conversation with one caller while keeping another caller on hold. With Call Waiting, a beep tone tells you that a second call is waiting. Another reminder is heard 10 seconds later if the waiting call remains unanswered. (Only you hear this tone. The second caller hears only the normal ringing tone). To Answer the Second Call 1. Depress the switch hook (or Link or Flash button if available) for about one second to place your first call on hold. You will automatically be connected with the second caller. To Alternate Between Calls 1. Depress the switch hook for about one second to alternate to the other caller. 2. Each conversation is private and cannot be heard by the other caller. To End Either Call 1. Simply hang up. If you haven t answered the waiting call, your telephone will ring. To Deactivate Call Waiting While You Place A Call 1. Enter *70 from a touch tone telephone. 2. You will hear a second dial tone. 3. Enter the number for a call. Call Waiting will not be activated for the duration of this call only. When you hang up, Call Waiting is again operational. To Deactivate Call Waiting On An Incoming Call 1. This feature works only if you have Three-Way Calling. 2. After you answer an incoming call and determine you do not wish to be interrupted during this call, flash the switch hook for about one second to place your call on hold. 3. Press * When you hear the second dial tone, flash the switch hook again for about one second to resume your conversation. Call Waiting will not 4

7 4 5 be activated for the duration of the call. When you hang up, Call Waiting is again operational. SPEED CALLING This service allows one-digit or two-digit codes to be used as shortcuts for selected phone numbers. Speed calling short codes may map to: Numbers in any format (such as 1 10 digits, digits, 10 digits, digits, digits, 7 digits) Any access codes, such as *72 Speed calling short codes may not map to combinations of access codes followed by numbers. For example, a short code can map to either *72 access code or a particular phone number, but it cannot map to *72 followed by the phone number. Short codes may be one digit or two. The defaults are 2-9 and respectively. To configure one-digit speed calling, press *74 To configure two-digit speed calling, press *75 To use speed calling, dial the short code and then either dial # or wait four seconds. THREE-WAY CALLING To Add A Third Person To Your Call 1. Depress the switch hook for about one second to place the first call on hold. 2. Listen for the dial tone. Then dial the third person. 3. When the third person answers, you may talk privately with this person before you make the call three-way. 4. To make the call three-way, depress the switch hook for about one second to add the person on hold. If the call to the third person is not completed, or you decide not to add the third person to the call, depress the switch hook twice to resume your conversation with the person on hold. To Disconnect 1. Press the switch hook for about one second to disconnect the third person, (Continued...) 5

8 but stay connected to the original party. 2. If either of the other two people hangs up, you can continue to talk to the one remaining. 3. Hang up to disconnect all parties. To Disconnect Completely 1. Simply hang up. Three-Way Calling with User Transfer This feature is used with Three-Way Calling. It allows the user to transfer a call to another directory number, then drop out of the call, leaving the parties connected to each other. 6 FAVORITE TEN The Favorite Ten package contains all the features of the Favorite Five, plus the following five features. CALL FORWARDING: BUSY This feature forwards your calls to an alternate number when you are on the telephone with another call. To Forward Your Calls 1. Lift the handset and listen for the dial tone. 2. Press *90 and listen for the dial tone. 3. Enter the number where you wish your calls to be forwarded. (Speed Calling codes may be used if you also have this feature.) 4. Call Forward Busy is in effect when someone answers at the forwarded number. If there is no answer or the line is busy, hang up and repeat the previous steps within two minutes. You will hear three beeps meaning Call Forward Busy is now working. Once you have activated Call Forward Busy, if you are using your telephone and someone tries to call you, the call will be forwarded. Your caller will not hear a busy signal but will hear ringing. If you wish to change the number to which your calls are being transferred, just deactivate Call Forward Busy (see below), then follow the steps above for Call Forward Busy. 6

9 To Deactivate Call Forward Busy 1. Lift the handset and lsten for the dial tone. 2. Press *91 and listen for three beeps. 3. Call Forward Busy is now deactivated, and calls will not be transferred when your line is in use. CALL FORWARDING: SELECTIVE Use this feature to forward selected calls to another number and have all other calls ring at your telephone as usual. Calls originating from numbers on your Preferred List of up to 10 numbers are forwarded. All other calls ring at your telephone. When Call Forward, Call Forward Busy and Call Forward No Answer are active, Selective Call Forwarding is on, and all of your calls are forwarded. Start code is *63 Stop code is *63 CALL REJECTION ANONYMOUS Call Rejection Anonymous prevents intentionally blocked calls from reaching you. Callers who have blocked their calls with Per Call Blocking or Line Blocking will hear a message stating this number is not accepting calls from blocked lines. Call Rejection Anonymous does not block unknown callers. Start code is *77 Stop code is *87 CALL RETURN If you can t answer a call, Call Return will store the number of the last incoming call and automatically dial it for you. Call Return will attempt to connect the call for up to 30 minutes. Call Return does not return blocked calls. Start code - *69 Stop code - *89 CALL WAITING WITH CALLER ID Call Waiting w/caller ID lets you see who s calling when you are on the telephone. When you hear your Call Waiting beep, the name and/or telephone number of the calling party will appear on your display unit. VOICE MAIL BVU OptiNet s Voic system will enhance the way you communicate. OptiNet Voice Mail makes it easy to play, send, answer and forward voice messages from any touch-tone telephone. 7

10 Setting up Your Mailbox from Your Telephone To set up your Mailbox via the telephone, you must use the phone associated with the telephone number subscribed to the Voic service. This involves three steps: 1. Changing your password. 2. Recording your greeting. 3. Recording your recorded name. Password Your temporary password is six zeros (000000). Enter your temporary password. You will then be prompted to enter a new password and you will be asked to confirm it by re-entering it. Changing your Password 1. Press 4 to enter the Mailbox Settings Menu. 2. Press # until you hear the title Password. 3. Press Press 1 to change your password. 5. Enter a new password and press #. 6. Re-enter your new password and press #. Skipping your Password Usually when entering your mailbox, you need to enter your password. However, you can set up your mailbox so that you can enter it without using a password when calling from your own telephone. To skip your Password: 1. Press 4 to enter the Mailbox Settings Menu. 2. Press # until you hear the title Password. 3. Press Press 2. Recording a Greeting Your personal greeting must be longer than two seconds and shorter than 30 seconds. 1. Press 0 to change your greeting. 2. Press # to keep your greeting. 3. Press 4 and then press # until you hear the title Notifications. Recording a Name You must take less than 10 seconds to record your name. Once you have recorded your name, it is played 8

11 back to you. 1. Press 0 to record your name. 2. Press # to keep your recorded name. Changing your Mailbox Settings You can change your mailbox settings, such as your password, greeting and other options that will help save you time while using your Voic . Press 4 to go to the Mailbox Settings Menu. Accessing your Voic All of your messages will reside in your personal voice mailbox, which is protected by your password. You can access your mailbox with a phone call. From Your Own Telephone: 1. Dial *15 from your home phone. 2. Enter your password when prompted. Note: Your temporary password is six zeros. From Another Telephone: 1. Dial your local Voic access number Abingdon Chilhowie Honaker Lebanon Richlands Saltville Marion Bluefield Grundy Tazewell Clintwood St. Paul Oakwood Haysi Enter your 10 digit telephone number. 3. Enter your PIN. Main Menu The Main Menu allows you to access the functions of your mailbox. When you enter the Main Menu, you hear a welcome message, then a summary of the messages in your mailbox. 9

12 The following options are available to you via the phone: 1. Press 1 to listen to your message. 2. Dial 11 to review messages. 3. Press 2 to create a new message. 4. Press 3 to login again with a different phone number. 5. Press 4 to change your mailbox settings. 6. Press 5 to manage any erased messages. 7. Press 0 to listen to helpful hints. 8. Press * or hang up to end the call Listening to Your Messages At the Main Menu, you may listen to each of the messages in your mailbox, then save, delete, reply to, or forward them. Your messages are arranged in the following order: 1. Urgent messages 2. Other new messages 3. Saved messages By default, you hear information about each message when it is first played for you, including the time it was received and the telephone number of the person leaving the message. To hear only the brief details of each message, disable the Time and Date Stamp feature. While the message plays, you can choose one of the following options. 1. Press 2 or 9 to skip to the end of the message. 2. Press 8 to pause the message. 3. Press 7 to return to the beginning of the message. Greetings Menu The first time you enter your mailbox, you are asked to record a greeting. Following is a list of greetings you can record: 1. Your personal recorded greeting. 2. System standard greeting, which is a computerized greeting. 3. Extended absence greeting to play when you will be away for a long period of time. 4. Announcement-only greeting, which means that callers will not be able to leave a message for you. 10

13 5. Times when you are not at home or in your office. Working with your greetings for all calls 1. Press 4 to enter the Mailbox Settings Menu. 2. Press # until you hear the title Greetings. 3. Press Press 1. Regular Recorded Greeting If you are currently using the regular recorded greeting, you hear the greeting that currently plays for your callers. 1. Press 1 to re-record your regular recorded greeting. 2. Record a new greeting after the tone and press #. 3. Your new greeting is now saved. For all other greetings, follow the prompts. Hands Free and Timesavers Menu Autocontinue Your system is originally set to play all of your options for dealing with each message after the message plays, rather than going directly to each message after the one before has played. The Autocontinue feature allows each message to follow on from the next message without you having to press any keys. This is a hands-free feature. Turning Autocontinue On 1. Press 4 to enter the Mailbox Settings Menu. 2. Press # until you hear Hands Free and Timesavers. 3. Press Press Press # to keep this setting. 6. Press 0 to turn Autocontinue on. Turning Autocontinue Off 1. Press 4 to enter the Mailbox Settings Menu. 2. Press # until you hear Hands Free and Timesavers. 3. Press 0. (Continued...) 11

14 4. Press Press # to keep this setting. 6. Press 0 to turn Autocontinue off. Autoplay Your system is originally set to play all of the options that are available to you when you enter your mailbox. Autoplay is a feature that allows you to go directly to your messages as soon as you enter your mailbox. Turning Autoplay On 1. Press 4 to enter the Mailbox Settings Menu. 2. Press # until you hear Hands Free and Timesavers. 3. Press Press Press # to keep this setting. 6. Press 0 to turn Autoplay on. Turning Autoplay Off 1. Press 4 to enter the Mailbox Settings Menu. 2. Press # until you hear Hands Free and Timesavers. 3. Press Press 2. Fast Login Usually when entering your mailbox, you need to enter your telephone number. You can, however, set up your Mailbox so that you do not need to enter your telephone number when calling from your own telephone. Turning Fast Login On 1. Press 4 to enter the Mailbox Settings Menu. 2. Press # until you hear the title Password. 3. Press Press 3. Turning Fast Login Off 1. Press 4 to enter the Mailbox Settings Menu. 2. Press # until you hear the title Password. 3. Press Press 3. 12

15 Time and Date Stamp The time and date of each message is always recorded when someone leaves a message for you. You can choose whether to hear the time and date of every message before the message plays. Turning Time and Date Stamp On 1. Press 4 to enter the Mailbox Settings Menu. 2. Press Press 1. Turning Time and Date Stamp Off You might wish to turn Time and Date Stamp off in order to save time. If you turn Time and Date Stamp off, the time and date information does not play unless you dial 88 during the message. 1. Press 4 to enter the Mailbox Settings Menu. 2. Press # until you hear Hands Free and Timesavers. 3. Press Press 1. Helpful Hints 1. Press 0 to enter the Helpful Hints Menu. 2. Press # or 9 to move forward one hint at a time. 3. Press 11 or 7 to move back to the previous hint. 4. Press * to return to the Main Menu. The hints that you can listen to are: 1. Using #. 2. Using *. 3. Changing your greeting. 4. Using timesavers while listening to messages. 5. Replying to, copying and sending messages. 13

16 UNLIMITED VOICE FEATURES BATTERY BACK-UP Should you lose power, your phone is equipped with a battery back-up so you may continue to use your voice service for up to eight hours depending on usage. CALLER ID See page 2 for detailed information. CALL FORWARDING (with Remote Access) See page 2 for detailed information. CALL FORWARDING BUSY This feature forwards your calls to an alternate number when you are on the telephone with another call. To Forward Your Calls 1. Lift the handset and listen for the dial tone. 2. Press *90 and listen for the dial tone. 3. Enter the number where you wish your calls to be forwarded. (Speed Calling codes may be used if you also have this feature.) 4. Call Forward Busy is in effect when someone answers at the forwarded number. If there is no answer or the line is busy, hang up and repeat the previous steps within two minutes. You will hear three beeps meaning Call Forward Busy is now working. Once you have activated Call Forward Busy, if you are using your telephone and someone tries to call you, the call will be forwarded. Your caller will not hear a busy signal but will hear ringing. If you wish to change the number to which your calls are being transferred, just deactivate Call Forward Busy (see below), then follow the steps above for Call Forward Busy. To Deactivate Call Forward Busy 1. Lift the handset and lsten for the dial tone. 2. Press *91 and listen for three beeps. 3. Call Forward Busy is now deactivated, and calls will not be transferred when your line is in use. 14

17 CALL FORWARDING SELECTIVE Use this feature to forward selected calls to another number and have all other calls ring at your telephone as usual. Calls originating from numbers on your Preferred List of up to 10 numbers are forwarded. All other calls ring at your telephone. When Call Forward, Call Forward Busy and Call Forward No Answer are active, Selective Call Forwarding is on, and all of your calls are forwarded. Start code is *63 Stop code is *63 CALL HOLD This service allows the subscriber to put a call on hold and then dial another number. The subscriber can then switch back to the first call (putting the new call on hold), and subsequently switch between the two callers. To put the current call on hold so that you can then dial a second number, hit flash-hook, dial *52, and dial the second number. Hit flash-hook again to switch back to the first call (putting the second call on hold). To switch back to the first call, hit flash-hook again. CALL REJECTION ANONYMOUS See page 6 for detailed information. CALL REJECTION SELECTIVE You can choose not to receive calls from specific parties by entering their telephone numbers into a Screening List of up to 10 numbers. Calls originating from those numbers will be routed to a recorded announcement stating you are not accepting calls at this time. You ll receive all other calls as usual. Start code is *60 Stop code is *60 CALL WAITING See page 4 for detailed information. CALL WAITING WITH CALLER ID See page 7 for detailed information. 15

18 DISTINCTIVE RING (TEEN LINE) This feature assigns an additional number to your telephone line. The distinctive ring on this additional number allows you to identify which number is being called. DO NOT DISTURB Temporarily block your line to prevent incoming calls. While using Do Not Disturb, outgoing calls can still be made as usual, but incoming calls will not be connected. Instead, callers will hear an announcement that the subscriber is not currently accepting calls. To enable Do Not Disturb, press *78 To disable Do Not Disturb, press *79 MESSAGE WAITING INDICATOR Know when you have messages waiting. Audible Message Waiting Indicator (AMWI) indicates a new message waiting with a stutter dial tone. Alternatively, if your phone supports it, the service can use a Visual Message Waiting Indicator (VMWI) with a constant or flashing light displayed on the phone. The VMWI is refreshed periodically in case it has been lost due to a power outage or other problem. PIN CHANGE This service allows you to change the personal identification number (PIN) used to access certain features including Remote Access to Call Forwarding, and Call Barring. This PIN is NOT associated with the voice mail feature. 14 The initial PIN for this service is It can be changed to any four digit number. To change your access PIN: Dial the access code *319 When prompted, enter your current PIN You will be prompted to enter a new four-digit PIN Upon completion, you will receive a confirmation announcement REMINDER CALL Reminder call service allows subscribers to book calls from the switch at a set time of day. An announcement 16

19 is played when the subscriber answers. Reminder calls can be individual or regular reminders. Individual reminders are made once at a set time, up to 24 hours after the reminder was configured. Regular reminders are made at a set time on a number of days. Enabling Reminder Call To enable an individual reminder call, dial *310 and follow the prompts (Continued...) An announcement will confirm the reminder has been set To check individual reminders, press *313 To enable a regular reminder call, dial *314 and follow the prompts An announcement will confirm the reminder has been set To check regular reminders, press * Disabling Reminder Call To disable all individual reminders, press *311 To disable one individual reminder, press *312 To disable all regular reminders, press *315 To disable one regular reminder, press *316 SCREEN LIST EDITING The Screen List Editing menu is used to manage lists of predefined numbers used by the following call services: Selective Call Forwarding, Selective Call Rejection and Selective Call Acceptance. To set up a Screen List Editing call service: 1. Dial the relevant access code for the call service desired. 2. An announcement will indicate the current status of the service. 3. The Screen List Editing menu will offer a series of options, including reviewing the list of numbers, adding or removing entries, and deleting the entire list. Call Screen Editing Menu Numbers can be entered in 10 digit, but not in digit format. Speed dialing codes cannot be used in this menu. 1. Press 0 to hear the main instruction menu (Continued...) 17

20 Press 3 to turn call service on/off 3. Press # to add a number to the list, then 01 to add the last calling number to the list 4. Press 1 to review the list of numbers, then 07 to delete an individual number from the list 5. Press * to delete an individual number from the list 6. Press 08 to delete all the numbers on the list 7. Press 09 to delete only the anonymous entries on the list SPEED CALLING See page 5 for detailed information. TOLL RESTRICTION (CALL BARRING) This service allows you to bar outgoing calls to certain types of numbers. The types of numbers that can be barred are: International calls National calls (long distance, interlata and intralata) Local calls Operator calls Calls to any call service access codes Calls to those call service access codes which can affect configuration (for PBX lines) Premium rate calls Note that when calls to access codes have been barred, users can still enter the codes to disable access code barring and to check call barring status. Certain types of calls are never barred. These are: Toll-free calls Calls to service access codes Emergency calls To activate Call Barring: 1. Dial the appropriate access code. 2. An announcement will confirm that Call Barring has been activated. To deactivate Call Barring: 1. Dial the appropriate access code. 2. An announcement will prompt you to enter your 18

21 PIN code. 3. Enter your PIN code. 4. An announcement will confirm that Call Barring has been deactivated. To Enable Call Barring for: All calls except emergency calls, press *341 National calls, press *342 (Continued...) International calls, press *343 Operator calls, press *344 Calls to access codes, press *345 Premium rate calls, press * > > > To Disable Call Barring for: All calls except emergency calls, press *351 National and international calls, press *352 International calls, press *353 Operator calls, press *354 Calls to access codes, press *355 Premium rate calls, press *356 VOIC See page 7 for detailed information. BLOCKING CALLS Protect your privacy with OptiNet Blocking Features. You can choose whether you want your calls identified and whether certain callers can call you. CALLER ID BLOCKING Line Blocking prevents your number from being displayed to Caller ID customers on all calls made from your telephone. Line Blocking is available upon request at no charge to residential customers. BLOCK OUTBOUND CALLER ID This feature, which is already provided on your telephone line, prevents your telephone number from being displayed to Caller ID customers on a per call basis. Simply press *67 before placing your call. SEND OUTBOUND CALLER ID This feature allows you to unblock your Line Blocked telephone line on a per-call basis so your (Continued...) 19

22 number will be displayed to Caller ID customers. This is available to all customers who have Line Blocking. To activate this feature, press *82 before placing your call. After the call, Line Blocking will again be in effect. > > > À LA CARTE SERVICES CALL TRACING To initiate a trace on the last call you have received, simply press *57 after receiving the call. The originating telephone number, time and date of the call is recorded on a special printer at the telephone company office and can be forwarded to a law enforcement agency at your request. When you activate the trace, a digital voice recording will inform you if the trace was successful. There is a charge for each successful trace. OPTINET INTOUCH (SimRing) OptiNet InTouch allows your calls to simultaneously ring up to four other numbers when callers dial your main number. Choose to have your calls ring at your home, office, cabin, cellular telephone, etc. In order to use this feature, call BVU OptiNet at (276) to set up your OptiNet InTouch list. After this is done, *361 will enable this feature and *362 will disable it. SELECTIVE CALL ACCEPTANCE You can choose to receive only calls from specific parties by entering their telephone numbers into a selection list of up to 10 numbers. Other calls will receive a recorded announcement stating you are not accepting calls at this time. Start code is *64 Stop code is *64 20

23

24 Bristol: (276) Abingdon: (276) Toll Free:

Person Calling dials Main line number First additional number Second additional number

Person Calling dials Main line number First additional number Second additional number Call Waiting While you re on a call, Call Waiting alerts you that you have another incoming call. s If two calls are on a line at one time, anyone calling will receive a busy signal. The Call Waiting beep

More information

VIP (Traditional) Home Phone Calling Features

VIP (Traditional) Home Phone Calling Features VIP (Traditional) Home Phone Calling Features This document details each calling feature and its usage. Please note that this document applies only to our VIP Home Phone service for Kitchener-Waterloo,

More information

For customers in AL, FL, GA, SC, TN. wowforbusiness.com. Business Services PHONE FEATURES. User Guide BPG.U.1303.O

For customers in AL, FL, GA, SC, TN. wowforbusiness.com. Business Services PHONE FEATURES. User Guide BPG.U.1303.O wowforbusiness.com Business Services PHONE FEATURES User Guide BPG.U.0.O ANONYMOUS CALL REJECTION. It s easy to activate and start blocking anonymous calls. Simply lift the receiver and press *.. When

More information

Calling FEATURES. User s Guide. Call *123 or 336-463-5022 or visit yadtel.com

Calling FEATURES. User s Guide. Call *123 or 336-463-5022 or visit yadtel.com Calling FEATURES User s Guide Call * or 6-6-50 or visit yadtel.com Table of Contents QUICK REFERENCE GUIDE... KEEP IN TOUCH Call Waiting.... 5 Cancel Call Waiting.... 5 Three-Way Calling.... 6 Usage Sensitive

More information

For customers in IN, IL, OH, MI. wowforbusiness.com. Business Services PHONE FEATURES. User Guide BPGM.U.1506.R

For customers in IN, IL, OH, MI. wowforbusiness.com. Business Services PHONE FEATURES. User Guide BPGM.U.1506.R wowforbusiness.com Business Services PHONE FEATURES User Guide BPGM.U.1506.R Anonymous Call Rejection 1. It s easy to activate and start blocking anonymous calls. Simply lift the receiver and press *77.

More information

Note: You will not be notified when or how many calls have been rejected.

Note: You will not be notified when or how many calls have been rejected. Anonymous Call Rejection When you ve turned this service on, any callers who have blocked their number from your Caller ID display will hear an announcement that you do not accept anonymous calls. All

More information

Calling Features WABASH MUTUAL TELEPHONE COMPANY 419-942-1111

Calling Features WABASH MUTUAL TELEPHONE COMPANY 419-942-1111 Calling Features WABASH MUTUAL TELEPHONE COMPANY 419-942-1111 900 NUMBER BLOCKING FREE Blocks 900 or Premium calls from being made from your phone. ANONYMOUS CALL REJECTION $1.00 This service automatically

More information

CALL MANAGEMENT SERVICES. User Guide. 1 888 télébec telebec.com

CALL MANAGEMENT SERVICES. User Guide. 1 888 télébec telebec.com CALL MANAGEMENT SERVICES User Guide 888 télébec telebec.com QUICK REFERENCE Télébec Call Management Services - Important Codes Service Activation Cancellation Call Blocking 6 7 Call Forwarding 7 2 7 3

More information

Wightman s. Home Phone. Quick Reference Guide

Wightman s. Home Phone. Quick Reference Guide Wightman s Home Phone Quick Reference Guide Welcome to Wightman Telecom! We would like to thank you for making the decision to join Wightman Telecom as one of our valued customers. Our goal is to prove

More information

Contents. WOW! Phone Reference Guide

Contents. WOW! Phone Reference Guide WOW! Phone Reference Guide Intro to WOW! Phone P-1 WOW! Phone Features P-1 Call Waiting P-1 Call Forwarding P-1 3-Way Calling P-1 Call Return P-1 Anonymous Call Rejection P-2 Caller ID P-2 Caller ID Block

More information

YOUR HOME PHONE. Horry Telephone Cooperative, Inc.

YOUR HOME PHONE. Horry Telephone Cooperative, Inc. YOUR HOME PHONE Horry Telephone Cooperative, Inc. CONTENTS Calling Features Anonymous Call Rejection page 4 Automatic Busy Redial page 4 Automatic Call Return page 5 Call Forwarding page 6 Call Forwarding

More information

PHONE USER 1 GUIDE. Morristown (MUS) Local Customer Calling FROM: Morristown (Area Code 423): 307, 317, 318, 522, 581, 585, 586, 587

PHONE USER 1 GUIDE. Morristown (MUS) Local Customer Calling FROM: Morristown (Area Code 423): 307, 317, 318, 522, 581, 585, 586, 587 PHONE USER 1 GUIDE Local Calling Area Windstream has defined the following local calling area. All calls to these areas are included in your local monthly charge. Calls outside of this area will be billed

More information

For customers in AL, FL, GA, KS, SC, TN. wowforbusiness.com. Business Services PHONE FEATURES. User Guide BPGS.U.1506.R

For customers in AL, FL, GA, KS, SC, TN. wowforbusiness.com. Business Services PHONE FEATURES. User Guide BPGS.U.1506.R wowforbusiness.com Business Services PHONE FEATURES User Guide BPGS.U.1506.R Anonymous Call Rejection 1. It s easy to activate and start blocking anonymous calls. Simply lift the receiver and press *77.

More information

Calling Features WABASH MUTUAL TELEPHONE COMPANY 419-942-1111

Calling Features WABASH MUTUAL TELEPHONE COMPANY 419-942-1111 Calling Features WABASH MUTUAL TELEPHONE COMPANY 419-942-1111 900 NUMBER BLOCKING FREE Blocks 900 or Premium calls from being made from your phone. ANONYMOUS CALL REJECTION $1.00 This service automatically

More information

Clear Choice Communications. Digital Voice Services User Guide

Clear Choice Communications. Digital Voice Services User Guide Clear Choice Communications Digital Voice Services User Guide 2 P a g e * Feature Access Codes *62 Access Voicemail *72 Call Forwarding Always Activation *73 Call Forwarding Always Deactivation *90 Call

More information

Reject calls from callers who block their Caller ID information so their calls don't even ring on your line.

Reject calls from callers who block their Caller ID information so their calls don't even ring on your line. Anonymous Call Rejection Reject calls from callers who block their Caller ID information so their calls don't even ring on your line. TO ACTIVATE ANONYMOUS CALL REJECTION 1. 2. Press *77 (on a rotary phone,

More information

Custom Calling Features

Custom Calling Features Quick Reference HOW TO USE: PRESS: Speed Calling 8 *74 Speed Calling 30 *75 Call Return *69 Repeat Dialing *66 Call Trace *57 Call Forwarding *72 Preferred Call Forwarding *63 Call Forwarding Remove Activation

More information

All Rights Reserved. Release 5.6, March 2009

All Rights Reserved. Release 5.6, March 2009 All Rights Reserved The use, disclosure, modification, transfer or transmittal of this work for any purpose, in any form, or by any means, without the written permission from IDT/Net2Phone is strictly

More information

Digital Voice Services User Guide

Digital Voice Services User Guide Digital Voice Services User Guide 2 P a g e * Feature Access Codes *11 Broadworks Anywhere (pulling call to alternate phone) *62 Access Voicemail *72 Call Forwarding Always Activation *73 Call Forwarding

More information

Bringing value back to voice. Your guide to LUS Fiber Phone

Bringing value back to voice. Your guide to LUS Fiber Phone Bringing value back to voice Your guide to LUS Fiber Phone 1 LUS Fiber puts Lafayette s premier fiber optic phone system right in your hand. You re about to discover the total phone-service satisfaction

More information

Quick Start. Guide. The area s ONLY 100% fiber optic network. epbfi.com

Quick Start. Guide. The area s ONLY 100% fiber optic network. epbfi.com Quick Start Guide The area s ONLY 100% fiber optic network epbfi.com Welcome to Fi Phone SM from EPB Fiber Optics SM With your new Fi Phone service, you ll enjoy crystal clear call quality and many great

More information

www.metrocast.com/business

www.metrocast.com/business www.metrocast.com/business All Rights Reserved The use, disclosure, modification, transfer or transmittal of this work for any purpose, in any form, or by any means, without the written permission from

More information

HPUG_1014. Shaw Home Phone. User Guide

HPUG_1014. Shaw Home Phone. User Guide HPUG_1014 Shaw Home Phone. User Guide Hello. Welcome to the wonderful world of Shaw Home Phone. This tiny book tells you every detail you need to know to use all of your new phone features like a superstar.

More information

Calling Features User Guide 1

Calling Features User Guide 1 Calling Features User Guide 1 The services listed in this guide are for traditional telephone service and may not be available or work the same on other technologies. Call 611 from your Lumos Networks

More information

Business Phone Service. Calling Features & Instruction Guide

Business Phone Service. Calling Features & Instruction Guide Business Phone Service Calling Features & Instruction Guide HUNTING Hunting is a system that routes phone calls through your phone lines until an idle line is found. CALLER ID PER CALL BLOCKING (67) Pressing

More information

Digital Voice Services Residential User Guide

Digital Voice Services Residential User Guide Digital Voice Services Residential User Guide 2 P a g e * Feature Access Codes *11 Broadworks Anywhere (pulling call to alternate phone) *62 Access Voicemail *72 Call Forwarding Always Activation *73 Call

More information

Calling Features User Guide

Calling Features User Guide CONNECTING OUR COMMUNITY WITH THE LATEST COMMUNICATIONS TECHNOLOGY West Central Calling Features User Guide 2 TABLE OF CONTENTS CALL FORWARDING SERVICES 4 4 4 4 Call Forwarding Call Forward Busy Call Forward

More information

All Rights Reserved. Release 5.5, October 2008

All Rights Reserved. Release 5.5, October 2008 All Rights Reserved The use, disclosure, modification, transfer or transmittal of this work for any purpose, in any form, or by any means, without the written permission from IDT/Net2Phone is strictly

More information

PHONE SERVICE QUICK GUIDE PHONE SERVICE QUICK GUIDE

PHONE SERVICE QUICK GUIDE PHONE SERVICE QUICK GUIDE PHONE SERVICE 1 Your new United Phone service is powered by the area s only fiber network, so you ll enjoy crystal-clear call quality and a variety of advanced features. We ve created this handy guide

More information

RESIDENTIAL PHONE FEATURES

RESIDENTIAL PHONE FEATURES RESIDENTIAL PHONE FEATURES User Guide Athens-Dec 9/10 Caller ID The Telephone display screen will show you the caller s name and telephone number, usually after the first complete ring. The service also

More information

Home Phone Quick Start Guide. Review these helpful instructions to understand your Midco home phone service and its many convenient features.

Home Phone Quick Start Guide. Review these helpful instructions to understand your Midco home phone service and its many convenient features. Home Phone Quick Start Guide Review these helpful instructions to understand your Midco home phone service and its many convenient features. 1 Contents Equipment and Features.......................................................

More information

Hosted PBX Calling Features and Voice Mail Guide

Hosted PBX Calling Features and Voice Mail Guide Definition FairPoint Communications Hosted PBX is easy to use and manage. Hosted PBX is packed with a wide variety of useful standard, advanced and business group calling features, including voicemail.

More information

Hosted PBX Calling Features and Voice Mail Guide

Hosted PBX Calling Features and Voice Mail Guide Definition FairPoint Communications Hosted PBX is easy to use and manage. Hosted PBX is packed with a wide variety of useful standard, advanced and business group calling features, including voicemail.

More information

Guide to Your Telephone Service

Guide to Your Telephone Service Guide to Your Telephone Service OPTIONS AND FEATURES AVAILABLE WITH EPLUS BROADBAND TELEPHONE SERVICE 422-7500 Table of Contents Included in this guide is a comprehensive list of features and services

More information

PLuS get all this InCLuded: Home PHone unconditional Call Forwarding: busy Call Forwarding: Selective Call Forwarding: Selective Call rejection:

PLuS get all this InCLuded: Home PHone unconditional Call Forwarding: busy Call Forwarding: Selective Call Forwarding: Selective Call rejection: Home PHone Home MI-Connection gives you all the phone features you expect without all the extra charges and fees. For one low price you get unlimited local and long distance calling to the U.S., Canada

More information

It s What We Do. Telephone Get Going Guide

It s What We Do. Telephone Get Going Guide It s What We Do. Telephone Get Going Guide Welcome and Introduction Welcome to Astound telephone services brought to you by Astound Broadband! This Get Going Guide will familiarize you with our telephone

More information

Fi Phone Quick Start Guide

Fi Phone Quick Start Guide Quick Start Guide Fi Phone Quick Start Guide This guide answers some frequently asked questions about how to get the most out of your home telephone service. If you find that you need help with your service,

More information

BP_UserGuide_1113. Business Phone User Guide

BP_UserGuide_1113. Business Phone User Guide BP_UserGuide_1113 Business Phone User Guide Contents Welcome to Shaw Business Phone 2 Voicemail 6 Call Forward 7 Call Forward Busy 8 Call Forward No Answer 9 Call Waiting 10 Multi-line Hunting 12 Call

More information

BP_UserGuide_0113. Business Phone User Guide

BP_UserGuide_0113. Business Phone User Guide BP_UserGuide_0113 Business Phone User Guide Contents Welcome to Shaw Business Phone 2 Voicemail 6 Call Forward 7 Call Forward Busy 8 Call Forward No Answer 9 Call Waiting 10 Multi-line Hunting 12 Call

More information

Anonymous Call Rejection

Anonymous Call Rejection Anonymous Call Rejection Don t waste time taking calls you don t want. Anonymous Call Rejection (ACR) allows you to block incoming calls from people who use *67 to block their phone number as well as calls

More information

Anonymous Call Rejection Refuse calls from those who have blocked their numbers.

Anonymous Call Rejection Refuse calls from those who have blocked their numbers. How to Use Your Digital Voice Features Effective 01/12/15 To learn how to use your voice features, locate your service by selecting from the Quick Links that follow, or, you can find the same instructions

More information

ADVANCED PHONE SERVICE

ADVANCED PHONE SERVICE table of contents ADVANCED PHONE SERVICE USER GUIDE December 2009 Version 1-800-360-8555 northerntel.ca/telephony What is NorthernTel Advanced Phone Service 2 What is included with the NorthernTel Advanced

More information

Digital Telephone User Guide

Digital Telephone User Guide Digital Telephone User Guide 1 Proud to provide Conway s Electric, Water, Cable, Internet and Telephone services. Welcome to Conway Corporation Digital Telephone Service We take pride in providing superior

More information

CUSTOM CALLING FEATURES

CUSTOM CALLING FEATURES CUSTOM CALLING FEATURES Anonymous Call Rejection (*77 & *87) Blocks a private or anonymous call from ringing onto your line. Callers who block their name and/or phone number from being displayed on a Caller

More information

VOICE MAIL USER GUIDE NEVER MISS A MESSAGE. windstream.com 1.877.481.9463

VOICE MAIL USER GUIDE NEVER MISS A MESSAGE. windstream.com 1.877.481.9463 VOICE MAIL USER GUIDE NEVER MISS A MESSAGE windstream.com 1.877.481.9463 Windstream is a registered service mark of Windstream Corporation. 2009 Windstream Corporation WS VM-METAS 01/09 Table Of Contents

More information

Digital Phone @ Home Tutorial

Digital Phone @ Home Tutorial Digital Phone @ Home Tutorial 2 Table of Contents Quick Start Guide... 4 Making Phone Calls... 5 Voicemail Setup... 6 Setup instructions:... 6 To Check Messages:... 6 Quick Key Reference:... 6 Customer

More information

Bringing value back to voice. Your Guide to Broadband for Business

Bringing value back to voice. Your Guide to Broadband for Business BROADBAND FOR BUSINESS Bringing value back to voice. Your Guide to Broadband for Business TELEPHONE Service 1 Business Phone Services from LUS Fiber connect you to affordability and opportunity. You re

More information

VOICE MAIL USER GUIDE NEVER MISS A MESSAGE. windstream.com 1.877.481.9463

VOICE MAIL USER GUIDE NEVER MISS A MESSAGE. windstream.com 1.877.481.9463 VOICE MAIL USER GUIDE NEVER MISS A MESSAGE windstream.com 1.877.481.9463 Windstream is a registered service mark of Windstream Corporation. 2009 Windstream Corporation WS VM-METAS 01/09 Table Of Contents

More information

CALL FORWARDING (Activate *72 / Deactivate *73) Call Forwarding is a service that automatically forwards all calls to any number you choose.

CALL FORWARDING (Activate *72 / Deactivate *73) Call Forwarding is a service that automatically forwards all calls to any number you choose. St. Joseph Cablevision would like to thank you for making our Digital Phone service part of your home. As a St. Joseph Cablevision customer, you have access to one of the most advanced broadband communications

More information

We thank you for being our customer, we take pride in providing superior and reliable Commercial Voice services to our customers.

We thank you for being our customer, we take pride in providing superior and reliable Commercial Voice services to our customers. Welcome to USA Communications Commercial Voice. We thank you for being our customer, we take pride in providing superior and reliable Commercial Voice services to our customers. This document should answer

More information

Q (With a rotary dial phone, skip this step R70. Custom Calling Features. Call Waiting. Call Forwarding. Cancel Call Waiting. Long Distance Alert

Q (With a rotary dial phone, skip this step R70. Custom Calling Features. Call Waiting. Call Forwarding. Cancel Call Waiting. Long Distance Alert www.gctel.com Custom Calling Features There may be a charge for these services. Listen for two beeps. Call Forwarding is now discontinued. Call Forwarding This feature means your phone can transfer incoming

More information

ACN CALLING PLAN FEATURES ALABAMA GEORGIA FLORIDA KENTUCKY LOUISIANA NORTH CAROLINA SOUTH CAROLINA TENNESSEE

ACN CALLING PLAN FEATURES ALABAMA GEORGIA FLORIDA KENTUCKY LOUISIANA NORTH CAROLINA SOUTH CAROLINA TENNESSEE ACN CALLING PLAN FEATURES ALABAMA GEORGIA FLORIDA KENTUCKY LOUISIANA NORTH CAROLINA SOUTH CAROLINA TENNESSEE USING YOUR NEW FEATURES ACN customers can select from a variety of calling features each designed

More information

Anonymous Call Rejection

Anonymous Call Rejection Contents Anonymous Call Rejection 4 Call Block 5 Call Forward 6-7 Call Return 8 Call Waiting 9 Caller ID 10-11 Do Not Disturb 12 Find Me 13 Selective Call Forwarding 14 Speed Dial 15 Three-Way Calling

More information

Calling Features User Guide

Calling Features User Guide Calling Features User Guide Enjoy Great Pay-Per-Use Features No matter what TDS phone service you have, you can also enjoy these great pay-per-use features: *66 Repeat Dialing Tired of receiving a busy

More information

Call Waiting. Cancel Call Waiting

Call Waiting. Cancel Call Waiting PhoneFeatures 1 Call Waiting Cancel Call Waiting 2 Three-Way Calling Personal Ringing 3 Speed Calling Call Transfer 4 Call Hold Call Forwarding 5 Call Forwarding Don t Answer Call Forwarding Busy Line

More information

Feature Reference. Features: Call Forwarding Call Waiting Conference Calling Outbound Caller ID Block Last Call Return VoiceMail

Feature Reference. Features: Call Forwarding Call Waiting Conference Calling Outbound Caller ID Block Last Call Return VoiceMail Feature Reference This document will provide you with information on and how to use the following features of your phone service with Standard Broadband. Features: Call Forwarding Call Waiting Conference

More information

FEATURE & INFORMATION GUIDE

FEATURE & INFORMATION GUIDE FEATURE & INFORMATION GUIDE LOCAL PHONE Windstream is a registered service mark of Windstream Corporation. 2007 WindstreamCorporation WS F&I ENG 07/07 001519 English_F&I_Guide.indd 1-2 7/23/07 4:31:53

More information

Phone User Guide. Dear FiberNET Phone Customer,

Phone User Guide. Dear FiberNET Phone Customer, Phone User Guide Dear FiberNET Phone Customer, Thank you for choosing MUS FiberNET as your broadband services provider. As a FiberNET Telephone service user, you receive your local phone service from Windstream

More information

Office Voice User Guide. User Guide

Office Voice User Guide. User Guide Office Voice User Guide User Guide Contents Anonymous Call Rejection 3 Call Block 3 Call Forward 4 Call Return 5 Call Waiting 5 Caller ID 6 Do Not Disturb 7 Find Me 7 Last Number Redial 8 Selective Call

More information

COMCAST DIGITAL VOICE USER GUIDE

COMCAST DIGITAL VOICE USER GUIDE COMCAST DIGITAL VOICE USER GUIDE WELCOME TO COMCAST DIGITAL VOICE Go ahead. Pick up your phone. Call your neighbor. Your best friend across the country. Or your cousin in Europe. Now that you have Comcast

More information

Phone. Table of Contents

Phone. Table of Contents Table of Contents Phone Calling Features... P-2 Additional Telephone Information... P-7 Using your WOW! Voicemail... P-8 Frequently Asked Questions... P-11 telephone Be heard. Listen. Connect with friends

More information

Business Telephone User Guide

Business Telephone User Guide Business Telephone User Guide 1 Proud to provide Conway s Electric, Water, Cable, Internet and Telephone services. Welcome to Conway Corporation Business Telephone Service We take pride in providing superior

More information

Business Voice Services Voicemail * Guide

Business Voice Services Voicemail * Guide Voicemail * Guide You can access your business voicemail using any phone. IMPORTANT: FIRST-TIME LOGIN INSTRUCTIONS The first time you log in, you will need to use the Voicemail Wizard to set a password

More information

Calling Features User Guide

Calling Features User Guide Calling Features User Guide www.etczone.com 866-ETC-4YOU 1 SUNMAN BATESVILLE GREENSBURG BROOKVILLE LIBERTY (812) 623-2122 (812) 932-1000 (812) 222-1000 (765) 547-1000 (765) 223-1000 Today s fast-paced

More information

It s What We Do. Telephone Get Going Guide

It s What We Do. Telephone Get Going Guide It s What We Do. Telephone Get Going Guide Welcome and Introduction Welcome to Astound telephone services brought to you by Astound Broadband! This Get Going Guide will familiarize you with our telephone

More information

To activate Anonymous Call Rejection: 1. Lift the receiver and listen for dial tone. 2. Dial *77. 3. Listen for confirmation tone, hang up.

To activate Anonymous Call Rejection: 1. Lift the receiver and listen for dial tone. 2. Dial *77. 3. Listen for confirmation tone, hang up. Anonymous Call Rejection Anonymous Call Rejection allows a customer to deny any calls from ringing the line if the calling party has blocked the identification number. The calling party receives a message

More information

CALLING FEATURE USER GUIDE

CALLING FEATURE USER GUIDE CALLING FEATURE USER GUIDE 1801 N Main St, in the Palace Mall ** Mitchell, SD 57301 Phone: (605) 990-1000 Fax: (605) 990-1010 Homepage: www.mitchelltelecom.com Calling Feature User Guide Mitchell Telecom

More information

Home Phone Features Manual Last Update: March 12, 2010

Home Phone Features Manual Last Update: March 12, 2010 Home Phone Features Manual Last Update: March 12, 2010 Table of Contents Introduction... 2 Calling Features Call Display. 3 Call Waiting. 3 Voicemail. 4 Call Return.. 5 3-Way Calling.... 6 Call Forwarding..

More information

Orbitel. Residential Digital Phone Service User s Guide

Orbitel. Residential Digital Phone Service User s Guide Orbitel Residential Digital Phone Service User s Guide All Rights Reserved Copyright 2005 The use, disclosure, modification, transfer, or transmittal of this work for any purpose, in any form, or by any

More information

ADVANCED AND CUSTOM CALLING FEATURES

ADVANCED AND CUSTOM CALLING FEATURES ADVANCED AND CUSTOM CALLING FEATURES Call Waiting Call Waiting Alert: This feature alerts you of new incoming calls when you are already on a call. You will hear a short beep when the second call is received,

More information

Guide to Your Telephone Service

Guide to Your Telephone Service Guide to Your Telephone Service OPTIONS AND FEATURES AVAILABLE WITH EPLUS BROADBAND TELEPHONE SERVICE 422-7500 Table of Contents Included in this guide is a comprehensive list of features and services

More information

Calling Features. Connected. Instructional Manual. Your pathway to the world

Calling Features. Connected. Instructional Manual. Your pathway to the world Calling Features Instructional Manual Connected Your pathway to the world 328 W Main St New Auburn, WI 54757 Phone (715)237-2605 Web: www.citizens-tel.net Call Waiting Allows you to never have to miss

More information

# $ %&' ( $" )% %! $" )$) %! &%& $'('!

# $ %&' ( $ )% %! $ )$) %! &%& $'('! !!" # $ %&' ( $" )% %! $" )$) %! &%& $'('! Contents Anonymous Call Rejection 3 Call Block 3 Call Forward 4 Call Return 5 Call Waiting 5 Caller ID 6 Do Not Disturb 7 Find Me 7 Last Number Redial 8 Selective

More information

Address Book. Store all of your contacts in your online Address Book.

Address Book. Store all of your contacts in your online Address Book. Contents Address Book 4 Anonymous Call Rejection 5 Call Block 5 Call Forward 6-7 Call Logs 7 Call Return 7 Call Waiting 8 Caller ID 9 Do Not Disturb 10 Find Me 11 Outbound Caller ID Block 9 Selective Call

More information

Call Answer Service. User Guide. outside front cover

Call Answer Service. User Guide. outside front cover Call Answer Service User Guide outside front cover 204 225-9999 toll-free Call Answer access number from anywhere in Manitoba 1 866 GET-MSGS toll-free Call Answer access number from anywhere in Canada

More information

Contents. Note: Feature commands and/or functionality may vary dependent on the telephone equipment you choose to use with this product.

Contents. Note: Feature commands and/or functionality may vary dependent on the telephone equipment you choose to use with this product. Contents Address Book 4 Anonymous Call Rejection 5 Call Block 5 Call Forward 6-7 Call Hold 7 Call Log 8 Call Return 8 Call Waiting 9 Caller ID 10 Outbound Caller ID Block 10 Outbound Caller ID Deactivation

More information

Digital Voice Services User Guide

Digital Voice Services User Guide Digital Voice Services User Guide * Feature Access Codes *72 Call Forwarding Always Activation *73 Call Forwarding Always Deactivation *90 Call Forwarding Busy Activation *91 Call Forwarding Busy Deactivation

More information

Calling Feature Instructions

Calling Feature Instructions Rainier Connect Calling Feature Instructions Anonymous Call Rejection (*77) Call Forward Busy (*90) Call Forward No Answer (*92) Also known as Block the Blocker and Privacy Block it blocks private or anonymous

More information

VoIP Services User Guide

VoIP Services User Guide VoIP Services User Guide Table of Contents Overview of Services 3 Service Numbers 4 Line Services and Codes 5 Voice Mail 12 Overview of Services This guide is about Tera-Byte's VoIP services for residential

More information

Home Phone Service Guide calling features and services tips and instructions

Home Phone Service Guide calling features and services tips and instructions Home Phone Service Guide calling features and services tips and instructions Primus Home Phone Service Inside your guide to Primus Home Phone Service Services included with Primus Home Phone Service: 911,

More information

Digital Phone User Guide. 911 S. Primrose, Suite E, Monrovia, CA 91016 877-899-8898 championbroadband.com

Digital Phone User Guide. 911 S. Primrose, Suite E, Monrovia, CA 91016 877-899-8898 championbroadband.com Digital Phone User Guide 911 S. Primrose, Suite E, Monrovia, CA 91016 877-899-8898 championbroadband.com Champion Digital Phone User Guide Welcome to the Champion Broadband Digital Phone Calling Plan.

More information

Voice Feature Guide. Technical Support (24/7/365) - (334) 203-1605

Voice Feature Guide. Technical Support (24/7/365) - (334) 203-1605 Voice Feature Guide OPS Voice Features Guide Revision: April, 2015 Technical Support (24/7/365) - (334) 203-1605 http://www.opelikapower.com NECESSARY EQUIPMENT AND SOFTWARE Equipment: Residential: Plain

More information

Centrex21. Instruction Guide

Centrex21. Instruction Guide Centrex21 Instruction Guide Welcome Thank you for selecting Qwest Centrex 21. Now your business can take advantage of this great package of functions and calling features, no matter what kind of phone

More information

Businessuserguide eastlink.ca/business

Businessuserguide eastlink.ca/business Maritimes/NL Businessuserguide eastlink.ca/business Thank you, for choosing EastLink - One of Canada s 50 Best Managed Companies. EastLink prides itself on delivering innovative and reliable business

More information

Voicemail to E-mail (including Voicemail)

Voicemail to E-mail (including Voicemail) table of contents Configuration of your new services 2 Step 1 Initializing your Voicemail 2 Step 2 Configuring rapid access to your message 6 Call Feature Manager 7 What you will find in the Call Feature

More information

Table Of COnTenT. 1 Advanced Cable Communications. Contact Us...2. Welcome...3. Calling Features...4-11. Frequently Asked Questions...

Table Of COnTenT. 1 Advanced Cable Communications. Contact Us...2. Welcome...3. Calling Features...4-11. Frequently Asked Questions... Table Of COnTenT Contact Us...2 Welcome...3 Calling Features...4-11 Frequently Asked Questions...12-17 Other Services...18 1 Advanced Cable Communications CONTACT US EMAIL US: info@advancedcable.net TelePHOne

More information

Custom Calling Features 3 DEF 5. Custom Calling Features User s Manual

Custom Calling Features 3 DEF 5. Custom Calling Features User s Manual Custom Calling Features 1 2 4 GHI 7 PQRS ABC 3 DEF 5 JKL 8 TUV * 0 6 MNO 9 WXYZ # Custom Calling Features User s Manual Table of Contents This user guide provides instruction for the following Custom-Advanced

More information

Home Phone Features User Guide

Home Phone Features User Guide Home Phone Features User Guide You re sure when it s Sears Connect. TM Connect to the important things in life Sears Connect home phone service is a great way to stay connected to the important things

More information

TRANS-VIDEO PHONE SERVICE

TRANS-VIDEO PHONE SERVICE TRANS-VIDEO PHONE SERVICE FEATURE GUIDE telephone number username password Manage your account online at: www.trans-video.net/voice.html CONTENTS Address Book Anonymous Call Rejection Call Block Call Logs

More information

Table of Contents. Troubleshooting Guide... 24 Call Answer Quick Reference Chart... 28 Contacting Us... 29

Table of Contents. Troubleshooting Guide... 24 Call Answer Quick Reference Chart... 28 Contacting Us... 29 Table of Contents Introduction................................ Welcome to MTS Call Answer.................... Call Answer Features at a Glance................ 4 Basic Features.................................

More information

This service allows you to talk to the 3rd party before transferring the original called party to them. To use Attended Call transfer:

This service allows you to talk to the 3rd party before transferring the original called party to them. To use Attended Call transfer: Calling Features Attend Call Transfer Auto Redial Anonymous Call Rejection Call Blocking Call Forward Busy Line Call Forward Don't Answer Call Forwarding Remote Access Call Forwarding Universal Call Holding

More information

VERIZON VOICE MAIL USER GUIDE DC/DE/MD/NJ/PA/VA REGION BUSINESS

VERIZON VOICE MAIL USER GUIDE DC/DE/MD/NJ/PA/VA REGION BUSINESS VERIZON VOICE MAIL USER GUIDE DC/DE/MD/NJ/PA/VA REGION BUSINESS ABOUT YOUR VERIZON BUSINESS VOICE MAIL SERVICE Business Voice Mail service can be a benefit to your business and to callers who need to leave

More information

RESIDENTIAL DIGITAL VOICE USER GUIDE

RESIDENTIAL DIGITAL VOICE USER GUIDE WELCOME Welcome to USA Communications Digital Voice. We thank you for being our customer; we take pride in providing superior and reliable Residential Digital Voice services to our customers. This document

More information

Features & Instructions Guide For Your New VoIP Services

Features & Instructions Guide For Your New VoIP Services Features & Instructions Guide For Your New VoIP Services Coast Communications 349 Damon Rd NE Ocean Shores, WA 98569 Phone: 360-289-2252 Fax: 360-289-2750 Email: sales@coastaccess.com WELCOME This Guide

More information

Business User Guide. Western. /business

Business User Guide. Western. /business Business User Guide Western /business Thank You for choosing Eastlink - One of Canada s 50 Best Managed Companies. Eastlink prides itself on delivering innovative and reliable business solutions to our

More information

BellSouth Complete Choice for Business plan

BellSouth Complete Choice for Business plan BellSouth Complete Choice for Business plan BellSouth Complete Choice for Business plan Customized to your exact business needs Here s the all-in-one local calling plan where you can customize your local

More information

Calling Feature Instructions Digital Phone By Telephone

Calling Feature Instructions Digital Phone By Telephone Calling Feature Instructions Digital Phone By Telephone Digital Phone Feature Management By Telephone Instructions This document describes how to manage Digital Phone features using your telephone keypad.

More information

All Rights Reserved. Copyright 2009

All Rights Reserved. Copyright 2009 IMPORTANT NOTICE CONCERNING EMERGENCY 911 SERVICES Your service provider, not the manufacturer of the equipment, is responsible for the provision of phone services through this equipment. Any services

More information

Please let us know if you need anything. Our customer service number is 1-866-311-5900. We re always happy to help.

Please let us know if you need anything. Our customer service number is 1-866-311-5900. We re always happy to help. Dear Valued Customer, We are proud to welcome you to the EvenLink s Crystal Clear Digital Phone service. Our network reliability, customer support and value pricing are a great combination. We appreciate

More information

How To Use Your Calling Features. A Simple Guide META. 011910sip

How To Use Your Calling Features. A Simple Guide META. 011910sip How To Use Your Calling Features A Simple Guide 011910sip META Unconditional Call Forwarding (Call Forwarding) How to activate Unconditional Call Forwarding: 1. 72 followed by the number to which your

More information