From Higgs to Healthcare Big Data for better business and society! Egge van der Poel Parttime Clinical Data Erasmus MC, Parttime

Size: px
Start display at page:

Download "From Higgs to Healthcare Big Data for better business and society! Egge van der Poel Parttime Clinical Data Scientist @ Erasmus MC, Parttime"

Transcription

1 From Higgs to Healthcare Big Data for better business and society! Egge van der Poel Parttime Clinical Data Erasmus MC, Parttime Freelance Data EggeWel, fulltime curious

2 ANP

3 De Telegraaf

4 That awful feeling It could have been so much better

5 Storyboard Personal Introduction Big CERN Big KPMG Big Healthcare

6 Personal Introduction

7 Who am I?

8 What is Big Data? For me, Big Data represents the emergence of the digital enterprise the ability for an organization to take full advantage of its digital assets which collectively can be described as large amounts of data and more. Bourne PE. J Am Med Inform Assoc 2014;21:194

9 Big CERN

10 Why do p have article s mas s? 10

11 60 TB/s t H χ 0 W Z 300 MB/s

12 Big KPMG

13 Behavioral patterns: Location Aware Services (macroscopic) Service Background KPMG Cases Conference venue Our work for a large Dutch telecom provider allowed us to gain experience with various cases regarding crowd control and location based services. Especially for the coronation of the King in 2013, a website and widget were developed in close collaboration with several parties. Requirements / Challenges Intensity and movement of crowd on street level based on antenna data Sentiment analysis of social media Real-time feedback Resources Data sources: aggregated transaction data of mobile phones, Tweets including GPS coordinates Duration (develop phase): 5 10 weeks Solution Using open standards for Big Data Analytics, we have developed a base solution that is scalable to millions of mobile phone users, tweets and other data points. An intuitive user interface is developed, which is important to represent analysis results to the public. Benefits By combining crowd and sentiment monitoring, valuable real-time information is available for crowd control and safety purposes. This information can be used to prevent hazardous situations and instantly respond to incidents. The strength of this tool is its flexibility to adapt to different types of use; e.g. emergency services or taxi companies.! 2014 KPMG Advisory N.V., registered with the trade register in the Netherlands under number , is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ( KPMG International ), a Swiss entity. All rights reserved. Printed in the Netherlands. The KPMG name, logo and cutting through complexity are registered trademarks of KPMG International. #

14 Service Behavioral patterns: Location Aware Services (microscopic) KPMG Cases Background Conference venue Tracking the customer behaviour is important information which can be gathered using several types of sources. Wi-Fi signals can for instance be used to detect shopping patterns from customers, but one can think of many different data sources and techniques, like security cameras, ibeacon or Bluetooth. Requirements / Challenges Real-time collection and analysis Wi-Fi device signals. Analysing the customer behaviour and plotting patterns, graphs and trend lines. Storing sales data, data from RFID chips or motion sensors for extra information about certain products. Storing other relevant (e.g. Social Media) information. Resources Data sources: Wi-Fi device signals. Additionally: sales data, RFID data, social media data, camera footage, ibeacon. Duration (develop phase): 8 16 weeks Solution The analysis of any of these separate data streams will provide vital information about the shopping behaviour of customers. Combining all the data creates even richer information. Benefits The goal is to define which variables affect a purchase and make changes accordingly. For example, a store might deploy more salespeople, alter displays or put out red blouses instead of blue, according to a story on Bloomberg.! 2014 KPMG Advisory N.V., registered with the trade register in the Netherlands under number , is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ( KPMG International ), a Swiss entity. All rights reserved. Printed in the Netherlands. The KPMG name, logo and cutting through complexity are registered trademarks of KPMG International. #

15 Service Customer store card use: pattern finding, modelling, and global reporting KPMG Cases Background Conference venue Over 80 million gift and loyalty cards are distributed to customers globally within a large multinational chain of furniture stores. The client s current live database system could not provide the insights required to declare liability correctly for profit and loss calculation, especially since a large group of customers will never actually spend some portion of their open balance. Requirements / Challenges Fifty different legal entities across several countries used the customer cards in different ways. Additionally different groups of customers used cards in different ways. These differences needed to be correctly located, understood and accounted. Bringing the power of a truly statistical-based big-data analysis and modelling into a world of accountancy and audit presents many challenges. Proving that we understand customer behavior is one of them. Solution Our team worked closely together with client experts to understand the data, the business strategy, and the customer trends We leveraged our powerful secure big-data platform KAVE to develop insights into the data without interfering with the live system We discovered several factors with a significant influence on customer spending behavior and so categorized customers to produce a stable and accurate predictive model with known and quantified uncertainties. Benefits Complete and accurate reporting of more than 100 M open balance. Evaluation and accounting of cross-legal-entity spending. Accurate predictions of the amounts that are will not be spent in the future KAVE: Our big data platform Fraction spent Customers spent around 95% of all money loaded Card age Customers spent the majority of their money in the first few weeks Flows of money move back and forth between legal entities as customers use their store cards in different places Hundreds of customer categories! Europe/US Asia 2014 KPMG Advisory N.V., registered with the trade register in the Netherlands under number , is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ( KPMG International ), a Swiss entity. All rights reserved. Printed in the Netherlands. The KPMG name, logo and cutting through complexity are registered trademarks of KPMG International. #

16 Big Healthcare

17 My drive

18 Algorithms in Healthcare [1/2]

19 Algorithms in Healthcare [2/2]

20 How we learn in Healthcare 100% : 0,1% Peter M. Rothwell External validity of randomised controlled trials: "to whom do the results of this trial apply? Lancet Jan 1-7;365(9453):82-93.

21 The Big Data way Use all available information to provide the best evidence at the right time to support decision making! Pacmed example: real-time analysis of GP data from around NL providing information for similar patient profiles shared decision making

22 Case Operational Excellence: Asset management and planning KPMG Cases Background Monte Carlo simulation to analyze operational efficiency of Operation Room planning at a large academic hospital. A new blue print for OR planning was created and needed to be evaluated on performance, expected production numbers and where issues might arise. Requirements / Challenges Handling poor data quality Translate highly flexible human decision-making to rules in model Client involvement (expert knowledge) was needed throughout the process in order to create an expert system for planning Resources Data sources: blueprint, historical OR usage data Duration (develop phase): weeks Solution Built a Monte Carlo simulation model to evaluate the expected performance of the blueprint in various scenario s and to quantify these results. Benefits With our results, the client gained insight into the expected performance of the new blueprint, including the expected performance for several alternative scenario s. Reality Simulation KPMG Advisory N.V., registered with the trade register in the Netherlands under number , is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ( KPMG International ), a Swiss entity. All rights reserved. Printed in the Netherlands. The KPMG name, logo and cutting through complexity are registered trademarks of KPMG International. #

23 Case Difference between reality and simulation KPMG Cases Human planning Machine planning Colors indicate different medical specialisms. Human planning less strict in separation between specialisms KPMG Advisory N.V., registered with the trade register in the Netherlands under number , is a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ( KPMG International ), a Swiss entity. All rights reserved. Printed in the Netherlands. The KPMG name, logo and cutting through complexity are registered trademarks of KPMG International. #

24 Caution is needed 24

25 Closing remarks Signal vs Noise and Correlation vs Causation My PhD thesis

26 Dare to do it yourself: Where do you see opportunities in your organisation? football24.ua

27 Make it cool and specific specific vague this is the best place to start?this is where most people would place Big Data analyses cool scary

28 Go for it and you might just avoid the awful It could have been so much better KNVB

29 Thank you! dr. ir. Egge van der Poel

We are Big Data The future of the information society prof. dr. Sander Klous

We are Big Data The future of the information society prof. dr. Sander Klous We are Big Data The future of the information society prof. dr. Sander Klous Big Data Ecosystems in Business and Society University of Amsterdam Managing Director Big Data Analytics KPMG Advisory klous.sander@kpmg.nl

More information

BIG DATA ANALYTICS FOR HOSPITALITY AND LEISURE Learn more about your customers than ever before!

BIG DATA ANALYTICS FOR HOSPITALITY AND LEISURE Learn more about your customers than ever before! BIG DATA ANALYTICS FOR HOSPITALITY AND LEISURE Learn more about your customers than ever before! Insights Visitor is at the forefront of consumer insights and visitor analytics platforms, enabling you

More information

The Internet of Everything

The Internet of Everything The Internet of Everything Turning Big Data into BIG Opportunity (Everything you need to know about the Internet of Everything) Imagine never making another grocery list because the connected fridge sends

More information

KAVE ecosystem unlocks the potential of Big Data Building blocks for scalable, manageable and cost-efficient data analysis

KAVE ecosystem unlocks the potential of Big Data Building blocks for scalable, manageable and cost-efficient data analysis 1 KAVE ecosystem unlocks the potential of Big Data KAVE ecosystem unlocks the potential of Big Data Building blocks for scalable, manageable and cost-efficient data analysis Advisory www.kpmg.com/nl 2

More information

The Future of Business Analytics is Now! 2013 IBM Corporation

The Future of Business Analytics is Now! 2013 IBM Corporation The Future of Business Analytics is Now! 1 The pressures on organizations are at a point where analytics has evolved from a business initiative to a BUSINESS IMPERATIVE More organization are using analytics

More information

From Google Analytics to Booth Analytics Leveraging a website-analytics approach to enhance event marketing and ROI

From Google Analytics to Booth Analytics Leveraging a website-analytics approach to enhance event marketing and ROI From Google Analytics to Booth Analytics Leveraging a website-analytics approach to enhance event marketing and ROI Art Borrego CEO 9/23/2008 CONTENTS Executive Summary... 3 Increasing your Event ROI...

More information

Fujitsu Big Data Software Use Cases

Fujitsu Big Data Software Use Cases Fujitsu Big Data Software Use s Using Big Data Opens the Door to New Business Areas The use of Big Data is needed in order to discover trends and predictions, hidden in data generated over the course of

More information

How To Create A Retail Analytics Platform With Tapway

How To Create A Retail Analytics Platform With Tapway How to revolutionize brickand-mortar retail industry with big data analytics? April 20, 2015 Agenda Tapway Introduction & Why We Do What We Do Technology Overview In-store Analytics for Retail Chains Shopper

More information

Insightful Analytics: Leveraging the data explosion for business optimisation. Top Ten Challenges for Investment Banks 2015

Insightful Analytics: Leveraging the data explosion for business optimisation. Top Ten Challenges for Investment Banks 2015 Insightful Analytics: Leveraging the data explosion for business optimisation 09 Top Ten Challenges for Investment Banks 2015 Insightful Analytics: Leveraging the data explosion for business optimisation

More information

SAP SE - Legal Requirements and Requirements

SAP SE - Legal Requirements and Requirements Finding the signals in the noise Niklas Packendorff @packendorff Solution Expert Analytics & Data Platform Legal disclaimer The information in this presentation is confidential and proprietary to SAP and

More information

ORACLE SOCIAL ENGAGEMENT AND MONITORING CLOUD SERVICE

ORACLE SOCIAL ENGAGEMENT AND MONITORING CLOUD SERVICE ORACLE SOCIAL ENGAGEMENT AND MONITORING CLOUD SERVICE KEY FEATURES Global social media, web, and news feed data Market-leading listening quality Automatic categorization Configurable dashboards, drill-down

More information

Public Sector Solutions

Public Sector Solutions Public Sector Solutions The New Jersey DOT Command Center uses INRIX real-time data and analytics to monitor congestion and deploy resources proactively to manage traffic flow and inform travelers. INRIX

More information

KPMG s 2011 U.S. Hospital Nursing Labor Costs Study kpmghealthcarepharmainstitute.com

KPMG s 2011 U.S. Hospital Nursing Labor Costs Study kpmghealthcarepharmainstitute.com THE KPMG HEALTHCARE & PHARMACEUTICAL INSTITUTE KPMG s 2011 U.S. Hospital Nursing Labor Costs Study kpmghealthcarepharmainstitute.com KPMG s 2011 U.S. Hospital Nursing Labor Costs Study 3 Foreword Over

More information

A Forrester Consulting Thought Leadership Paper Commissioned By Zebra Technologies. November 2014

A Forrester Consulting Thought Leadership Paper Commissioned By Zebra Technologies. November 2014 A Forrester Consulting Thought Leadership Paper Commissioned By Zebra Technologies November 2014 Internet-Of-Things Solution Deployment Gains Momentum Among Firms Globally Improved Customer Experience

More information

ICT Perspectives on Big Data: Well Sorted Materials

ICT Perspectives on Big Data: Well Sorted Materials ICT Perspectives on Big Data: Well Sorted Materials 3 March 2015 Contents Introduction 1 Dendrogram 2 Tree Map 3 Heat Map 4 Raw Group Data 5 For an online, interactive version of the visualisations in

More information

Developing a successful Big Data strategy. Using Big Data to improve business outcomes

Developing a successful Big Data strategy. Using Big Data to improve business outcomes Developing a successful Big Data strategy Using Big Data to improve business outcomes Splunk Company Overview Copyright 2013 Splunk Inc. Company (NASDAQ: SPLK) Business Model / Products Customers (6000+)

More information

Big Data Use Cases Update

Big Data Use Cases Update Big Data Use Cases Update Sanat Joshi Industry Solutions Manufacturing Industries Business Unit 1 Data Explosion Web & social networks experienced it first Infographic by Go-gulf.com 2 Number Of Connected

More information

A New Era Of Analytic

A New Era Of Analytic Penang egovernment Seminar 2014 A New Era Of Analytic Megat Anuar Idris Head, Project Delivery, Business Analytics & Big Data Agenda Overview of Big Data Case Studies on Big Data Big Data Technology Readiness

More information

Oracle Hyperion Planning

Oracle Hyperion Planning Oracle Hyperion Planning Oracle Hyperion Planning is an agile planning solution that supports enterprise wide planning, budgeting, and forecasting using desktop, mobile and Microsoft Office interfaces.

More information

Statistical Challenges with Big Data in Management Science

Statistical Challenges with Big Data in Management Science Statistical Challenges with Big Data in Management Science Arnab Kumar Laha Indian Institute of Management Ahmedabad Analytics vs Reporting Competitive Advantage Reporting Prescriptive Analytics (Decision

More information

Master Data Management

Master Data Management ADVISORY Master Data Management It s not just about a new concept, it s about bringing real value to the business Data is at the heart of nearly any business. Being able to rely on the consistency and

More information

RETAILING STORE TRACKING CUSTOMER-FIRST. Customers have three currencies which they can spend: Money, Time and Emotion

RETAILING STORE TRACKING CUSTOMER-FIRST. Customers have three currencies which they can spend: Money, Time and Emotion CUSTOMER-FIRST RETAILING GROWING RETAIL SALES WITH CUSTOMER CENTRIC STRATEGIES By Jason Nathan STORE TRACKING HOW CUSTOMERS SHOP IN-STORE IN THE DIGITAL AGE When shopping, customers have three currencies

More information

Smart City Australia

Smart City Australia Smart City Australia Slaven Marusic Department of Electrical and Electronic Engineering The University of Melbourne, Australia ARC Research Network on Intelligent Sensors, Sensor Networks and Information

More information

Controls over CIS. Ryan O Halloran, Senior Manager KPMG Hobart. TAO Client Information Session. May 2015

Controls over CIS. Ryan O Halloran, Senior Manager KPMG Hobart. TAO Client Information Session. May 2015 Controls over CIS Ryan O Halloran, Senior Manager KPMG Hobart TAO Client Information Session May 2015 Agenda The KPMG presenters information: Ryan O Halloran Advisory Senior Manager, Hobart Tel: (03) 6230

More information

ADVISORY. KPMG Pensions Accounting Survey in the Netherlands. 2014 year-end preview and 2013 year-end retrospective. kpmg.nl

ADVISORY. KPMG Pensions Accounting Survey in the Netherlands. 2014 year-end preview and 2013 year-end retrospective. kpmg.nl KPMG Pensions Accounting Survey in the Netherlands 2014 year-end preview and 2013 year-end retrospective kpmg.nl ADVISORY 2 KPMG Pensions Accounting Survey in the Netherlands Introduction 3 Headlines 4

More information

Social Media Implementations

Social Media Implementations SEM Experience Analytics Social Media Implementations SEM Experience Analytics delivers real sentiment, meaning and trends within social media for many of the world s leading consumer brand companies.

More information

Highly Scalable Tile-Based Visualization for Exploratory Data Analysis

Highly Scalable Tile-Based Visualization for Exploratory Data Analysis Highly Scalable Tile-Based Visualization for Exploratory Data Analysis Strata NY: Hadoop and Beyond, 10/17/2014 David Jonker, Rob Harper 2014 OCULUS INFO INC. Making Sense of Big Data Big Data for us is

More information

Big Data & Analytics:

Big Data & Analytics: ADVISORY Big Data & Analytics: turning conceptual thinking into powerful results www.kpmg.com/nl 2013 KPMG N.V. 2 A key future challenge for CFOs You cannot have missed the buzz around Big Data & Analytics

More information

Elevate Your Customer Engagement Strategy with Cloud Services

Elevate Your Customer Engagement Strategy with Cloud Services SAP Brief SAP Services Cloud Services for Customer Relations Objectives Elevate Your Customer Engagement Strategy with Cloud Services Win over today s empowered customers Win over today s empowered customers

More information

How To Create A Data Science System

How To Create A Data Science System Enhance Collaboration and Data Sharing for Faster Decisions and Improved Mission Outcome Richard Breakiron Senior Director, Cyber Solutions Rbreakiron@vion.com Office: 571-353-6127 / Cell: 803-443-8002

More information

Driving business performance Using data analytics

Driving business performance Using data analytics Driving business performance Using data analytics January 2016 kpmg.com About data analytics Many companies are overlooking a significant opportunity to enhance decision making and improve performance

More information

Direct-to-Company Feedback Implementations

Direct-to-Company Feedback Implementations SEM Experience Analytics Direct-to-Company Feedback Implementations SEM Experience Analytics Listening System for Direct-to-Company Feedback Implementations SEM Experience Analytics delivers real sentiment,

More information

Quantium captures new niche in data analytics market

Quantium captures new niche in data analytics market Quantium captures new niche in data analytics market MapR Distribution for Apache Hadoop and Cisco UCS cut query time by 92 percent, improve accuracy of results With the Cisco-MapR platform, Quantium has

More information

ORACLE HEALTH SCIENCES INFORM ADVANCED MOLECULAR ANALYTICS

ORACLE HEALTH SCIENCES INFORM ADVANCED MOLECULAR ANALYTICS ORACLE HEALTH SCIENCES INFORM ADVANCED MOLECULAR ANALYTICS INCORPORATE GENOMIC DATA INTO CLINICAL R&D KEY BENEFITS Enable more targeted, biomarker-driven clinical trials Improves efficiencies, compressing

More information

SAP Makes Big Data Real Real Time. Real Results.

SAP Makes Big Data Real Real Time. Real Results. SAP Makes Big Data Real Real Time. Real Results. MAKE BIG DATA REAL WITH SAP SOLUTIONS: ACCELERATE. APPLY. ACHIEVE Accelerate, Apply, and Achieve Big Results from Your Big Data Big Data represents an opportunity

More information

Strategic Decisions Supported by SAP Big Data Solutions. Angélica Bedoya / Strategic Solutions GTM Mar /2014

Strategic Decisions Supported by SAP Big Data Solutions. Angélica Bedoya / Strategic Solutions GTM Mar /2014 Strategic Decisions Supported by SAP Big Data Solutions Angélica Bedoya / Strategic Solutions GTM Mar /2014 What critical new signals Might you be missing? Use Analytics Today 10% 75% Need Analytics by

More information

Harnessing Data to Optimize and Personalize the In-Store Shopping Experience

Harnessing Data to Optimize and Personalize the In-Store Shopping Experience Harnessing Data to Optimize and Personalize the In-Store Shopping Experience People-tracking technology, including sensors, beacons, and video cameras, combined with mobile applications, can provide an

More information

Modern IT Operations Management. Why a New Approach is Required, and How Boundary Delivers

Modern IT Operations Management. Why a New Approach is Required, and How Boundary Delivers Modern IT Operations Management Why a New Approach is Required, and How Boundary Delivers TABLE OF CONTENTS EXECUTIVE SUMMARY 3 INTRODUCTION: CHANGING NATURE OF IT 3 WHY TRADITIONAL APPROACHES ARE FAILING

More information

SEE YOUR BUSINESS DIFFERENTLY

SEE YOUR BUSINESS DIFFERENTLY SEE YOUR BUSINESS DIFFERENTLY The role of video surveillance has evolved from solely a loss prevention tool to a valuable asset that can be used by the entire organization to help identify efficiencies

More information

Business Analytics for Big Data

Business Analytics for Big Data IBM Software Business Analytics Big Data Business Analytics for Big Data Unlock value to fuel performance 2 Business Analytics for Big Data Contents 2 Introduction 3 Extracting insights from big data 4

More information

2H 2015 SHADOW DATA REPORT

2H 2015 SHADOW DATA REPORT 2H 20 SHADOW DATA REPORT Shadow Data Defined: All potentially risky data exposures lurking in cloud apps, due to lack of knowledge of the type of data being uploaded and how it is being shared. Shadow

More information

Information Risk Management

Information Risk Management Information Risk Management Prepare, Partner, Evolve EMC Conference 10 February 2016 Dennis van Ham The information contained herein is of a general nature and is not intended to address the circumstances

More information

Master s in Computational Science (MSCP)

Master s in Computational Science (MSCP) Master s in Computational Science (MSCP) Program Handbook 2014-2015 The Richard Stockton College of New Jersey Table of Contents CONTACT INFORMATION...3 EMERGENCY CLOSINGS...4 PROGRAM DESCRIPTION...4 PROGRAM

More information

Driving Business Value. A closer look at ERP consolidations and upgrades

Driving Business Value. A closer look at ERP consolidations and upgrades IT advisory SERVICES Driving Business Value A closer look at ERP consolidations and upgrades KPMG LLP Meaningful business decisions that help accomplish business goals and growth objectives may call for

More information

Engage Customers with Service Excellence

Engage Customers with Service Excellence SAP Brief SAP Customer Relationship Management Customer Service s Objectives Engage Customers with Service Excellence It s time to rethink customer service It s time to rethink customer service Today s

More information

Find New Customers and Markets by Analyzing Mobile Network Operator Data

Find New Customers and Markets by Analyzing Mobile Network Operator Data SAP Brief SAP Mobile Services SAP Consumer Insight 365 Objectives Find New Customers and Markets by Analyzing Mobile Network Operator Data Mobile data a paradigm shift in connected consumer analytics Mobile

More information

The 4 Pillars of Technosoft s Big Data Practice

The 4 Pillars of Technosoft s Big Data Practice beyond possible Big Use End-user applications Big Analytics Visualisation tools Big Analytical tools Big management systems The 4 Pillars of Technosoft s Big Practice Overview Businesses have long managed

More information

locuz.com Big Data Services

locuz.com Big Data Services locuz.com Big Data Services Big Data At Locuz, we help the enterprise move from being a data-limited to a data-driven one, thereby enabling smarter, faster decisions that result in better business outcome.

More information

Real Time In-store Analytics with RetailNext

Real Time In-store Analytics with RetailNext Real Time In-store Analytics with RetailNext More than one hundred retailers use RetailNext to improve their bottom lines by increasing sales, reducing theft, cutting costs, and creating a better shopping

More information

The Advantages of Enterprise Historians vs. Relational Databases

The Advantages of Enterprise Historians vs. Relational Databases GE Intelligent Platforms The Advantages of Enterprise Historians vs. Relational Databases Comparing Two Approaches for Data Collection and Optimized Process Operations The Advantages of Enterprise Historians

More information

Supply Chain Optimization for Logistics Service Providers. White Paper

Supply Chain Optimization for Logistics Service Providers. White Paper Supply Chain Optimization for Logistics Service Providers White Paper Table of contents Solving The Big Data Challenge Executive Summary The Data Management Challenge In-Memory Analytics for Big Data Management

More information

BIG DATA FUNDAMENTALS

BIG DATA FUNDAMENTALS BIG DATA FUNDAMENTALS Timeframe Minimum of 30 hours Use the concepts of volume, velocity, variety, veracity and value to define big data Learning outcomes Critically evaluate the need for big data management

More information

Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care

Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care Lawson Healthcare Solutions Optimization of Key Resources Forms a Foundation for Excellent Patient Care Healthcare organizations continue to experience an alarming erosion of their operational foundation,

More information

Real vs. Synthetic Web Performance Measurements, a Comparative Study

Real vs. Synthetic Web Performance Measurements, a Comparative Study Real vs. Synthetic Web Performance Measurements, a Comparative Study By John Bartlett and Peter Sevcik December 2004 Enterprises use today s Internet to find customers, provide them information, engage

More information

Technology & Applications. Three Technology Must-Haves to Improve Sales Effectiveness and Boost Win Rates

Technology & Applications. Three Technology Must-Haves to Improve Sales Effectiveness and Boost Win Rates Technology & Applications Three Technology Must-Haves to Improve Sales Effectiveness and Boost Win Rates Executive Summary To drive sales excellence, sales professionals need to monitor their objectives,

More information

White Paper. How Streaming Data Analytics Enables Real-Time Decisions

White Paper. How Streaming Data Analytics Enables Real-Time Decisions White Paper How Streaming Data Analytics Enables Real-Time Decisions Contents Introduction... 1 What Is Streaming Analytics?... 1 How Does SAS Event Stream Processing Work?... 2 Overview...2 Event Stream

More information

SOCIAL MEDIA LISTENING AND ANALYSIS Spring 2014

SOCIAL MEDIA LISTENING AND ANALYSIS Spring 2014 SOCIAL MEDIA LISTENING AND ANALYSIS Spring 2014 EXECUTIVE SUMMARY In this digital age, social media has quickly become one of the most important communication channels. The shift to online conversation

More information

WWW.WIPRO.COM THE INTERNET OF THINGS. HARMONIZING IoT FOR RETAIL. Kuru Subramaniam

WWW.WIPRO.COM THE INTERNET OF THINGS. HARMONIZING IoT FOR RETAIL. Kuru Subramaniam WWW.WIPRO.COM THE INTERNET OF THINGS HARMONIZING IoT FOR RETAIL Kuru Subramaniam Table of contents 01 Abstract 01 Introduction 02 Where Are We Headed? 02 What Does IoT Mean for Retailers? 03 Getting the

More information

Danny Wang, Ph.D. Vice President of Business Strategy and Risk Management Republic Bank

Danny Wang, Ph.D. Vice President of Business Strategy and Risk Management Republic Bank Danny Wang, Ph.D. Vice President of Business Strategy and Risk Management Republic Bank Agenda» Overview» What is Big Data?» Accelerates advances in computer & technologies» Revolutionizes data measurement»

More information

Advanced Analytics. The Way Forward for Businesses. Dr. Sujatha R Upadhyaya

Advanced Analytics. The Way Forward for Businesses. Dr. Sujatha R Upadhyaya Advanced Analytics The Way Forward for Businesses Dr. Sujatha R Upadhyaya Nov 2009 Advanced Analytics Adding Value to Every Business In this tough and competitive market, businesses are fighting to gain

More information

Data Centre Managed Services Market

Data Centre Managed Services Market Data Centre Managed Services Market Martin Molloy 20/03/2012 Macro Challenges Recession User growth and diversity The world of collaboration Clouds on the horizon Cloud market - 48% compound annual growth

More information

IBM Cognos Business Intelligence Scorecarding

IBM Cognos Business Intelligence Scorecarding IBM Cognos Business Intelligence Scorecarding Successfully linking strategy to operations Overview Scorecarding offers a proven approach to communicating business strategy throughout the organization and

More information

Better planning and forecasting with IBM Predictive Analytics

Better planning and forecasting with IBM Predictive Analytics IBM Software Business Analytics SPSS Predictive Analytics Better planning and forecasting with IBM Predictive Analytics Using IBM Cognos TM1 with IBM SPSS Predictive Analytics to build better plans and

More information

White Paper April 2009. Better system management: Build expertise in managing your BI environment

White Paper April 2009. Better system management: Build expertise in managing your BI environment White Paper April 2009 Better system management: Build expertise in managing your BI environment 2 Contents 3 Business problems Knowing the BI system Resolving and preventing issues Addressing thresholds

More information

WHITE PAPER ON. Operational Analytics. HTC Global Services Inc. Do not copy or distribute. www.htcinc.com

WHITE PAPER ON. Operational Analytics. HTC Global Services Inc. Do not copy or distribute. www.htcinc.com WHITE PAPER ON Operational Analytics www.htcinc.com Contents Introduction... 2 Industry 4.0 Standard... 3 Data Streams... 3 Big Data Age... 4 Analytics... 5 Operational Analytics... 6 IT Operations Analytics...

More information

Customer Experience Management

Customer Experience Management Customer Experience Management Best Practices for Voice of the Customer (VoC) Programmes Jörg Höhner Senior Vice President Global Head of Automotive SPA Future Thinking The Evolution of Customer Satisfaction

More information

3 myths of email analytics. and how they are impacting your results

3 myths of email analytics. and how they are impacting your results 3 myths of email analytics and how they are impacting your results Date: 11/17/2008 The volume of insights you can gain by adding ad hoc analysis capabilities to your standard set of email reporting metrics

More information

Craig McWilliams Craig Burrell. Bringing Smarter, Safer Transport to NZ

Craig McWilliams Craig Burrell. Bringing Smarter, Safer Transport to NZ Craig McWilliams Craig Burrell Bringing Smarter, Safer Transport to NZ World Class Transport. Smarter, Stronger, Safer. Bringing Smarter Safer Transport to NZ Craig Burrell Infrastructure Advisory Director

More information

Building Connected Businesses with Internet of Things Services

Building Connected Businesses with Internet of Things Services Building Connected Businesses with Internet of Things Services Connecting systems, assets, and users is the starting point for creating new services and optimising enterprise processes. The rapidly evolving

More information

Increase Revenue THE JOURNEY TO BIG DATA. Gary Evans. CTO EMC Ireland. Twitter.com/Gary3vans. Copyright 2013 EMC Corporation. All rights reserved.

Increase Revenue THE JOURNEY TO BIG DATA. Gary Evans. CTO EMC Ireland. Twitter.com/Gary3vans. Copyright 2013 EMC Corporation. All rights reserved. THE JOURNEY TO BIG DATA Increase Revenue Gary Evans CTO EMC Ireland Twitter.com/Gary3vans 1 THE VALUE OF BIG DATA VARIETY VELOCITY BIG DATA VOLUME COMPLEXITY organizations can earn an incremental ROI of

More information

ORACLE HYPERION PLANNING

ORACLE HYPERION PLANNING ORACLE HYPERION PLANNING ENTERPRISE WIDE PLANNING, BUDGETING, AND FORECASTING KEY FEATURES Hybrid data model facilitates planning, analysis and commentary Flexible workflow capabilities Reliability with

More information

Certificate Program in Applied Big Data Analytics in Dubai. A Collaborative Program offered by INSOFE and Synergy-BI

Certificate Program in Applied Big Data Analytics in Dubai. A Collaborative Program offered by INSOFE and Synergy-BI Certificate Program in Applied Big Data Analytics in Dubai A Collaborative Program offered by INSOFE and Synergy-BI Program Overview Today s manager needs to be extremely data savvy. They need to work

More information

FutureWorks Nokia technology vision 2020: personalize the network experience. Executive Summary. Nokia Networks

FutureWorks Nokia technology vision 2020: personalize the network experience. Executive Summary. Nokia Networks Nokia Networks FutureWorks Nokia technology vision 2020: personalize the network experience Executive Summary White paper - Nokia Technology Vision 2020: Personalize the Network Experience CONTENTS Aligning

More information

Towards a Thriving Data Economy: Open Data, Big Data, and Data Ecosystems

Towards a Thriving Data Economy: Open Data, Big Data, and Data Ecosystems Towards a Thriving Data Economy: Open Data, Big Data, and Data Ecosystems Volker Markl volker.markl@tu-berlin.de dima.tu-berlin.de dfki.de/web/research/iam/ bbdc.berlin Based on my 2014 Vision Paper On

More information

Effective Use of Android Sensors Based on Visualization of Sensor Information

Effective Use of Android Sensors Based on Visualization of Sensor Information , pp.299-308 http://dx.doi.org/10.14257/ijmue.2015.10.9.31 Effective Use of Android Sensors Based on Visualization of Sensor Information Young Jae Lee Faculty of Smartmedia, Jeonju University, 303 Cheonjam-ro,

More information

Call Recording and Speech Analytics Will Transform Your Business:

Call Recording and Speech Analytics Will Transform Your Business: Easily Discover the Conversations Call Recording and Speech Analytics Will Transform Your Business: Seven Common Business Goals and Speech Analytics Solutions Published January 2012 www.mycallfinder.com

More information

Formulate Winning Sales and Operations Strategies Through Integrated Planning

Formulate Winning Sales and Operations Strategies Through Integrated Planning SAP Brief SAP Supply Chain Management SAP Sales and Operations Planning Objectives Formulate Winning Sales and Operations Strategies Through Integrated Planning Keep pace with rapidly changing market conditions

More information

Drive Business Further Faster With RetailNext

Drive Business Further Faster With RetailNext Drive Business Further Faster With RetailNext Built especially for retailers, RetailNext is a scalable in-store analytics platform that makes it easy for you to collect, analyze, and visualize data about

More information

Cleaned Data. Recommendations

Cleaned Data. Recommendations Call Center Data Analysis Megaputer Case Study in Text Mining Merete Hvalshagen www.megaputer.com Megaputer Intelligence, Inc. 120 West Seventh Street, Suite 10 Bloomington, IN 47404, USA +1 812-0-0110

More information

Measuring the value of social software

Measuring the value of social software IBM Software Services for Lotus White Paper June 2010 Defining a measurement approach that maps activity to business value 1 Contents Introduction Why measure? Defining objectives Types of measurement

More information

Apigee Insights Increase marketing effectiveness and customer satisfaction with API-driven adaptive apps

Apigee Insights Increase marketing effectiveness and customer satisfaction with API-driven adaptive apps White provides GRASP-powered big data predictive analytics that increases marketing effectiveness and customer satisfaction with API-driven adaptive apps that anticipate, learn, and adapt to deliver contextual,

More information

MOTOROLA SOLUTIONS COOL FACTOR SUPPLY CHAIN INNOVATIONS

MOTOROLA SOLUTIONS COOL FACTOR SUPPLY CHAIN INNOVATIONS OCTOBER. 15, 2012, MADRID MOTOROLA SOLUTIONS COOL FACTOR SUPPLY CHAIN INNOVATIONS DANIEL DOMBACH DIRECTOR EMEA INDUSTRY SOLUTIONS GROUP MOTOROLA SOLUTIONS PAGE 2 MOTOROLA SOLUTIONS' VISION Replace with

More information

Personalized User Journeys. By Kevin Jackson Global Sales Director Gravity R&D 12/15/14

Personalized User Journeys. By Kevin Jackson Global Sales Director Gravity R&D 12/15/14 Personalized User Journeys By Kevin Jackson Global Sales Director Gravity R&D 12/15/14 Table of Contents Omnichannel and Retail 2.0... 3 Moments of Truth (MOTs)... 4 ibeacons, MOTs, and Big Data... 5 Personalized

More information

Seoul National University Bundang Hospital: Transforming Patient Care and Data Access with SAP HANA

Seoul National University Bundang Hospital: Transforming Patient Care and Data Access with SAP HANA Picture Credit Seoul National University Bundang Hospital, Gyeonggi-do, South Korea. Used with permission. SAP Business Transformation Study Healthcare Seoul National University Bundang Hospital Seoul

More information

Three Tips for Measuring Voice in the Sea of Big Data. Tom Goodmanson President and CEO, Calabrio Inc.

Three Tips for Measuring Voice in the Sea of Big Data. Tom Goodmanson President and CEO, Calabrio Inc. Three Tips for Measuring Voice in the Sea of Big Data Tom Goodmanson President and CEO, Calabrio Inc. Introduction Measuring Voice in the Sea of Big Data Enterprises Turn to the Contact Center to Understand

More information

The evolution of Social CRM

The evolution of Social CRM In a series of articles Cognizant s Customer Solutions Consulting Practice explores how organizations can use innovation and integration to engage with the new breed of technology fuelled customers of

More information

Big Data jako součást našeho života. Zdenek Panec: June, 2015

Big Data jako součást našeho života. Zdenek Panec: June, 2015 Big Data jako součást našeho života Zdenek Panec: June, 2015 Agenda Big Data talk.. Primary Big Data Scenarios Big Data as Chance & Risk SAP HANA Platform 2013 SAP AG or an SAP affiliate company. All rights

More information

Predictive Analytics: Turn Information into Insights

Predictive Analytics: Turn Information into Insights Predictive Analytics: Turn Information into Insights Pallav Nuwal Business Manager; Predictive Analytics, India-South Asia pallav.nuwal@in.ibm.com +91.9820330224 Agenda IBM Predictive Analytics portfolio

More information

Understanding & Realizing Big Data Potential

Understanding & Realizing Big Data Potential Understanding & Realizing Big Data Potential 2014 Latin America Treasury & Finance Conference A Blueprint for a Digitally Connected Treasury Driss R. Temsamani Analytics & Innovation Head driss.r.temsamani@citi.com

More information

From Raw Data to. Actionable Insights with. MATLAB Analytics. Learn more. Develop predictive models. 1Access and explore data

From Raw Data to. Actionable Insights with. MATLAB Analytics. Learn more. Develop predictive models. 1Access and explore data 100 001 010 111 From Raw Data to 10011100 Actionable Insights with 00100111 MATLAB Analytics 01011100 11100001 1 Access and Explore Data For scientists the problem is not a lack of available but a deluge.

More information

Big Data for Informed Decisions

Big Data for Informed Decisions Big Data for Informed Decisions ABS Big Data Strategy Gemma Van Halderen, Population and Education Division, ABS What is Big Data? Rich data sets of such size, complexity and volatility that it is not

More information

User Needs and Requirements Analysis for Big Data Healthcare Applications

User Needs and Requirements Analysis for Big Data Healthcare Applications User Needs and Requirements Analysis for Big Data Healthcare Applications Sonja Zillner, Siemens AG In collaboration with: Nelia Lasierra, Werner Faix, and Sabrina Neururer MIE 2014 in Istanbul: 01-09-2014

More information

ORACLE FUSION PERFORMANCE MANAGEMENT

ORACLE FUSION PERFORMANCE MANAGEMENT ORACLE FUSION PERFORMANCE MANAGEMENT STRATEGIC PERFORMANCE MANAGEMENT KEY FEATURES Intuitive task list and navigation easily directs users to the next step to take Informational region within performance

More information

EXCLUSIVE INTERVIEW A BEHIND THE SCENES LOOK AT TELEFÓNICA S EVOLVING BIG DATA EXTERNAL MONETISATION MODEL

EXCLUSIVE INTERVIEW A BEHIND THE SCENES LOOK AT TELEFÓNICA S EVOLVING BIG DATA EXTERNAL MONETISATION MODEL We ve never told our in-depth story like this before: looking at the history, lessons learnt and the challenges faced on our Big Data journey. Lorraine Stone EXCLUSIVE INTERVIEW A BEHIND THE SCENES LOOK

More information

Business Intelligence & Data Analytics - an introductory perspective

Business Intelligence & Data Analytics - an introductory perspective Business Intelligence & Data Analytics - an introductory perspective Presenter: Leigh Franklin, Partner KPMG Hobart TAO Client Information Session 8 May 2014 Agenda KPMG presenter s contact information:

More information

Advanced Big Data Analytics with R and Hadoop

Advanced Big Data Analytics with R and Hadoop REVOLUTION ANALYTICS WHITE PAPER Advanced Big Data Analytics with R and Hadoop 'Big Data' Analytics as a Competitive Advantage Big Analytics delivers competitive advantage in two ways compared to the traditional

More information

NICE MULTI-CHANNEL INTERACTION ANALYTICS

NICE MULTI-CHANNEL INTERACTION ANALYTICS NICE MULTI-CHANNEL INTERACTION ANALYTICS Revealing Customer Intent in Contact Center Communications CUSTOMER INTERACTIONS: The LIVE Voice of the Customer Every day, customer service departments handle

More information

Predictive Analytics. Helping you uncover valuable insights and develop effective business strategies

Predictive Analytics. Helping you uncover valuable insights and develop effective business strategies Predictive Analytics Helping you uncover valuable insights and develop effective business strategies Predictive Analytics Helping you uncover valuable insights and develop effective business strategies.

More information

Delivering new insights and value to consumer products companies through big data

Delivering new insights and value to consumer products companies through big data IBM Software White Paper Consumer Products Delivering new insights and value to consumer products companies through big data 2 Delivering new insights and value to consumer products companies through big

More information

Improving Sales Pipeline Performance Through Enhanced Visibility

Improving Sales Pipeline Performance Through Enhanced Visibility SalesManagement.org Improving Sales Pipeline Performance Through Enhanced Visibility Leveraging Analytics to Focus on the Right Opportunities OVERVIEW For companies with complex sales cycles in high technology,

More information