Fast Track Your BPM Projects: Tools and Techniques for IT

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1 Fast Track Your BPM Projects: Tools and Techniques for IT John Cingari, Chief Marketing Officer, Active Endpoints Sandy Kemsley, Kemsley Design, Ltd. Michael Rowley, Chief Technology Officer, Active Endpoints 1

2 Agenda Fast Track Your BPM Projects: Tools and Techniques for IT Sandy Kemsley Introduction to Active Endpoints John Cingari ActiveVOS: fast track the development and deployment of BPM projects Michael Rowley Panel Q&A Next Steps 2

3 GoToWebinar tips Click the maximize button for the best resolution - The panel will minimize itself after a few seconds; - Click the arrows to make it reappear Enter your questions in the Questions box We will answer questions at the end of the talk Attendee audio is muted 3

4 Sandy Kemsley Fast Track Your BPM Projects: Tools and Techniques for IT 4

5 Fast-Track Your BPM Projects Tools and Techniques for IT Sandy Kemsley Kemsley Design Ltd.

6 Agenda Getting to a solution faster The challenge: faster development Using BPMS and Agile to shorten the cycle Replacing requirements with a working prototype

7 The Need For Speed Why process application development needs to be faster Changing business needs Functionality Regulatory and compliance Changing IT environment Moving faster than the competition

8 Agile Methods New SDLC methods to suit the rapidly changing environment Collaboration between business, analysts and technologists Rapid application prototyping Multiple small iterations Purging your organization of waterfall methods

9 Developing With BPM Tools Model-driven development is key to accelerating timeline Model-driven development Process model User experience Rapid prototyping of process apps Shared models for traceability

10 Agile and BPMS Together Realistic timeline for creating a process application Inhouse IT learns tool and builds prototype Business provides constant feedback on prototype iterations First prototype: 2-3 weeks (plus IT training) Production: 90 days

11 The New Face Of Requirements Don t write about it: create it Replace written requirements with a working prototype Collaboration between business and IT refines prototype into production application

12 The Four Myths, Revisited The real state of business-it collaboration [VOSibilities podcast #33] #1: Users will use a BPMS to create executable processes #2: Business users and analysts can create executable processes #3: Business users want to create executable business processes #4: IT wants business end users to use a BPMS to create executable processes

13 Questions? Sandy Kemsley Kemsley Design Ltd.

14 Active Endpoints Founded Headquarters Technology Our Focus Unique Value 2003 Waltham, MA SOA, BPM and application development Provide a platform to build custom, servicebased applications for IT Project Teams Easy to adopt and use 100% standards based Affordable 14

15 Sample of diversity of BPM projects MEDIA & ENTERTAINMENT Content preparation INSURANCE Claims processing TELCO Order Management UTILITIES Automated meter reading FSS Mortgage loan origination TRANSPORTATION Locomotive manufacturing workflow RETAIL Purchase order approvals AGRICULTURE Livestock Disease control ACADEMIC Student enrollment workflow HEALTHCARE Clinical/bio based workflow HOMELAND SECURITY & FBI FBI National Identity Program PUBLIC SECTOR CIVILIAN Mapping data system 15

16 A fast track example: Synovus Financial First services-based application was Consumer Online Access Reduced time to create new on-line bank account from 3-5 days to near real-time Next: mobile banking application Through re-use of COA services, new application delivered and deployed in less than one month CTO to Business: Lawyers are your critical path now Current situation 700 services exposed 25 different processes built with ActiveVOS For each new application, 50%+ of the services are re-factored services. Rolled out loan origination and deposit origination applications using ActiveVOS Most recent application was Secure Vault Payment (payment system for online retailers). First bank in the U.S. to implement SVP -- built and rolled out the SVP application in 3 months 16 Active Endpoints

17 A fast track example: Synovus Financial 17 First services-based application was Consumer Online Access Reduced time to create new on-line bank account from 3-5 days to near real-time Next: mobile banking application Through re-use of COA services, new application delivered and deployed in less than one month CTO to Business: Lawyers are your critical path now Current situation 700 services exposed VALUE DELIVERED 25 different processes built with ActiveVOS For each new application, 50%+ of the services are re-factored services. First U.S. bank to go live with Secure Vault Payment Rolled out loan origination and deposit origination applications using ActiveVOS Enabled sign up of on-line retailers Most recent application was Secure Vault Payment (payment system for online retailers). First bank in the U.S. to implement SVP -- built and rolled out the SVP application in 3 months Taking business worth millions/year away from PayPal, Google Checkout, Visa and Mastercard Active Endpoints

18 Michael Rowley ActiveVOS: fast track the development and deployment of BPM projects 18

19 BPMSs today force a hard choice on companies BPMS that appeals to Business Users BPMS for Enterprise Architects and Developers Expensive Customizing templated apps looks easy until complex processes need to be created Lacks support for standards Examples: Pegasystems, Lombardi Big, heavy, expensive Buy everything from one vendor or suffer integration pangs Excludes business users Examples: Oracle, IBM, Red Hat 19

20 ActiveVOS is the better alternative Standards-based BPMS BPMN 2.0 modeling BPEL 2.0 execution BPEL4People & WS-HumanTask WS-*, including WS-Policy REST, JMS, EJB and others Full featured Modeling, simulation, testing, debugging, monitoring, reports, instance repair console, etc. Easy to learn try buy Lean, well integrated, well documented No in-person sales presence = affordable Collaboration across the entire development team 20

21 Typical layered approach to processes BPM Managed Human Activity BPM Service Consumers Process Shared Services BPM-managed processes and human tasks Human task management is proprietary Shared services are consumed only Process Process Result Process locked into the BPM platform Processes can t be composed and reused external to the BPM platform Does not promote process consumption as a service

22 SOA architecture for BPM BPM processes consume and are consumable Process Processes can be composed Process Shared Services Process should use and provide services Processes must be composed and reusable Processes and human activities must be standards-based Processes cannot be locked into the BPM platform Process Services interact with the task management system Users can consume services directly

23 ActiveVOS promotes collaboration Managers, Staff BPM implementers with domain experts BPM operations ActiveVOS Central access to tasks, processes, reports and graphs ActiveVOS Designer uses BPMN 2.0 to create, simulate, test and deploy processes ActiveVOS Console Exception mgt, Root cause analysis, Monitoring Standards based Task Management Escalation, Notification, WS HumanTask Reporting Alerting and Event Processing Management BPM Engine BPEL, BPEL4People Policy Communication WS, JMS, REST, JSON, EJB/POJO Any Application Server Any Application Server Any Database 23

24 Panel Q&A Submit your questions 24

25 Summary Fast tracking BPM projects business drivers include: Need to automate mission critical business processes involving people (human tasks), processes and systems Fast tracking BPM should use Agile methods Prototyping should be done in 30 days Initial production can be done in 90 days Using ActiveVOS enables fast prototyping 30 days Using ActiveVOS enables fast implementations 90 days 25

26 Next steps: visit activevos.com 1. Evaluate ActiveVOS with a Self-Guided Proof of Concept (POC) 2. Attend a CTO Tuesdays webinar featuring Michael Rowley 3. Review our webinar archives over 50 available! 4. Contact Us John Cingari: Michael Rowley: Sandy Kemsely: 26

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