Customer Programming Manual

Transcription

1 Digital Telephone System Customer Programming Manual Rev 1.2b

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3 NOTIFICATION Notification is hereby given that TransTel Communications, Inc. reserves the right to modify, change, update or revise this document from time as required without the prior obligation to notify any person, company or organization. Further, TransTel Communications, Inc. makes no warranty or representation, either express or implied, with respect to merchantability, or fitness of it s products for a particular purpose. TransTel Communications, Inc. disclaims any and all liability from errors, omissions or erroneous interpretations made from the contents of this document TransTel Communications, Inc. This document or any parts thereof are not to be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or information storage and retrieval system for any purpose whatsoever without the express written permission of TransTel Communications, Inc.

4 IMPORTANT SAFETY INSTRUCTIONS Installation Safety Precautions: 1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 3. Never touch un-insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. 4. Use caution when installing or modifying telephone lines. The TransTel Lynx utilizes a 3 pin grounding power supply cord. This cord is not to be attached to any building surfaces. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instruction marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. 5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. 6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided. 7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home or office, consult your dealer or local power company. 8. The socket-outlet shall be installed near the equipment and shall be easily accessible. 9. This product is equipped with a three wire grounding type plug, this plug will only fit into a grounding type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding type plug. 10. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be damaged by persons walking on it. 11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. 12. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 13. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified service man when some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassemble can cause electric shock when the appliance is subsequently used. 14. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those control, that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. E. If the product has been dropped or the cabinet has been damaged. F.If the product exhibits a distinct change in performance. 15. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 16. Do not use the telephone to report a gas leak in the vicinity of the leak. SAVE THESE INSTRUCTIONS ii

5 1. During power outages access to emergency number 000, 111 or 911 will not be available unless optional external battery backup is fitted 2. CAUTION - This handset may retain small unmagnetized ferromagnetic common items (staples/pins) if held very close above such items 3. Warning This is a Class A product. In a domestic environment this product may cause interference in which case the user may be required to take adequate measures. iii

6 Congratulations on your purchase and welcome to the TransTel LYNX Telephone System. The TransTel LYNX Telephone system specifically designed with you in mind to make you more productive in communicating with customers, vendors, and fellow business associates. We at TransTel Communications, Inc. believe that you should not require extensive training to effectively use your digital phone system, and as such, have taken great care in developing one of the most user friendly telephone systems available in the market today. The TransTel LYNX system has be setup to enable a Customer to plug it in, turn it on and then use the system with little or no Programming changes. Please take a moment to review this guide. Just as each person s job function differs, so do their phone requirements. Pay particular attention to those features which will be most helpful for you. This TransTel LYNX has being programmed for the most common needs, you the customer can set features as per the User Guides and program the system commands describe in this Manual. In addition the TransTel LYNX has a fully featured Software Engine that can be customized for your specific needs. Please contact us for your nearest TransTel LYNX Authorized Dealer at or call us on we will be happy to make sure you are looked after by a Lynx Specialist. iv

7 CONTENTS IMPORTANT SAFETY INSTRUCTIONS...ii Installation Safety Precautions:...ii SAVE THESE INSTRUCTIONS...ii A. LYNX Description...1 Overview...1 Economy and Efficiency...1 Easy Installation...1 Easy Maintenance...1 Flexibility of System Applications...1 Varied Extension Alternatives...2 Liquid Crystal Display...2 Mechanical Specifications (Key Service Unit)...3 Mechanical Specifications (Battery Back Up Housing)...3 Environmental Specifications...3 B. LYNX Features...4 System Features...4 Station Features...5 C. Installation of LYNX...6 Location...6 Choosing the Right Environment...6 Installation Checklist...6 Equipment Requirements...6 D. Connecting the LYNX...7 KSU Main Panel Layout...7 Station Wiring...8 CO Line Connections...8 Digital Key Telephone DK Single Line Telephone (connected to G1K-MBU)...10 Music on Hold Connection...11 RS232 Port Connection...11 E. LYNX System Default Setup...12 F. Programming Mode...13 F.01 Entering Programming Mode...13 F.02 Exiting Programming Mode...13 G. Programming the LYNX...14 G.01 Ring Assignments Day Mode...14 G.02 Ring Assignments Night Mode...16 G.03 Setting Time / Date on System...18 G.04 Setting Toll Restriction on Extensions...19 G.05 Setting Music On Hold...20 G.06 Answer Incoming Calls Via Auto Attendant...21 G.07 Default Lynx To Factory Settings...22 H. Data Backup...23 H.01 Before Turning Off Power...23

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9 A. LYNX Description Overview The TransTel LYNX Telephone System employing a microprocessor stored program and digitally controlled solid state Time-division switching. The LYNX system is specifically designed for small business as well as residential applications. At the forefront of the system design is a universal concept to adapting and connecting with a variety of communications devices. Productive LYNX Digital Key Telephones offer thoughtfully designed productive feature access to keep you connected with one another and customers. TransTel Communications technology leads the industry in providing for compatibility with devices such as fax machines, answering machines, cordless phones, computer modems and other office/home equipment. Economy and Efficiency The base system is equipped to support three (3) CO lines four (4) digital stations and four (4) analogue stations. The system may be expanded to a maximum of six (6) CO lines / four (4) digital stations and twelve (12) analog stations, digit station ports may be selected to allow practically any combination ranging from all TransTel DK Digital Sets to 4 Digital sets plus 12 industry standard Single Line Telephone sets, with multiple combinations of the two types. In addition to being cost effective at the initial phase and for expanding to its maximum capacity, the LYNX system also is economical to operate as it consumes about the same amount of electricity as a 40 watt light bulb at full configuration. A maximum of 6 CO lines and 16 Extensions can be accommodated. This allows a wide variety of applications for the system to work effectively. Easy Installation Factory Ready - All LYNX Telephone systems are "ready to go" right out of the box. A well thought out default database is factory installed on each system which meets the needs for most installations. This alleviates hours of on site time, minimizing installation costs for both dealer and customer. Small & Compact - The Key Service Unit's small size takes little space for installation. Easy Maintenance Solid-state design minimizes trouble and eliminates periodic maintenance. Easy Expansion. Various Interface Cards for simple, modular expansion. Versatile programming and options for ease of selection. Database Flash Memory Back Up - Customer data is backed up when the power is turned off and there is no battery to replace. Battery Back Up (System Operation) - LYNX systems can be equipped with an optional battery back up which keeps the system operational for up to 1 hour in the case of a commercial power failure. Customer Care Programming - Customers and service personnel can easily communicate and perform programming right over the telephone. TransTel telephone systems allow programming and voice conversations to be performed at the same time. Advanced software upgrades Through the RS232 connection, system software can be upgraded easily without replacing any firmware. Flexibility of System Applications Unlike other conventional systems in the LYNX size range, the installer will find an unprecedented range 1

10 of customer database programmability. In "system parameters" there are extensive options for various timing settings related to features. An array of parameters are programmable for signaling options on outside lines and internal single line telephone sets. The installer may Enable/Disable many system wide features. And in class of service, there are over 20 options for each station providing maximum flexibility for nearly any application. Varied Extension Alternatives You can connect proprietary TransTel DK series Keyphone, Door Phones and conventional industry standard single line sets Modem, Answering Machine, Cordless phone, etc. directly to the KSU. This feature provides you with the choice to select different extension equipment to suit individual applications. Liquid Crystal Display The TransTel DK7 Series phones are equipped with a large, easy to read LCD display. The LCD is comprised of 2 rows by 16 characters. This LCD provides an invaluable tool for simplifying the use of the telephone by identifying the calling extension by name, outside lines by name and self prompting displays for feature access. Station feature usage is made simple with the help of the LCD display. Continuous prompting information is displayed during calls so that users know what to do and when to do it. LCD Display shows: Time Last number dialed Dialed telephone number The status of operation/function Voice Mail Messages Absent messages CO Line Names Speed Dial Directory Last Number Redial Calling Party Number and Name Speed dial number Input data during system data entry TransTel Telephone Model DK7-21 DK7-21 Other TRANSTEL Phone models will work with the TransTel LYNX 2

11 LYNX Specifications MAXIMUM LOOP RESISTANCE/IMPEDANCE Key Telephone Less than 40 ohms 26 AWG / 200 m Single Line telephone Less than 800 ohms 26 AWG / 800 m Door Phone Less than 40 ohms INTERNAL RELAY CONTACTS Type Rating Function CABLE REQUIREMENTS CO/PABX Line DK7 Digital Key Telephone Door phone Door Switch External Sensor Single Line Telephone SPST 1 AMP, 24VDC Door Switch, Music on Hold, etc Twisted 1 Pair (2 wires) Twisted 1 Pair (2 wires) Twisted 1 Pair (2 wires) Twisted 1 Pair (2 wires) Twisted 1 Pair (2 wires) Twisted 1 Pair (2 wires) Mechanical Specifications (Key Service Unit) CABINET DIMENSIONS 232 mm W 75 mm D 287 mm H " 11.30" WEIGHT 1.15 Kg (Configuration: 3 x 8) 2.54 lbs Mechanical Specifications (Battery Back Up Housing) CABINET DIMENSIONS 36 cm W 13 cm D 44 cm H WEIGHT With Batteries -16 lbs Without Batteries- 4 lbs. Mounting Screws center to center Environmental Specifications OPERATING CONDITIONS STORAGE CONDITIONS Temperature 0º to 30º C -40º to 66º C (32º to 86º F) (-40º to 150º F) Humidity 10 to 95% relative 10 to 95% relative Non-condensing non-condensing 3

12 B. LYNX Features System Features Account Code Capability Attendant Console Assignment Attendant Overflow Automatic Line Access Automatic Line Search Automatic Ringtown Automatic Wake-up Battery Charger Behind PABX Operation Centrex Operation Class of Service CO Line Groups CO Line Hunting CO Line Name Programming CO Line Ring Types Linear Common Audible Circular Hunt Console Assignment Day/Night Service Manual/Automatic Switch Dial 9 Groups Direct In Line Dial By Name Dial Mode Selection (DP/DTMF) Dial Pulse to DTMF Conversion Distinctive Ringing DTMF Signaling Dual Port Capability End to End Signaling Easy Installation and Operation Flash (Programmable) Flash Memory Backup Memory Flexible Expansion Flexible Ringing Assignment Flexible Key Group Assignment Flexible Number Plan 2, 3 or 4 Digit Flexible Time Format 12/24 Hour Forced Account Code Assignment Intercom Intercom Single Digit Assignment Intercom Ring / Voice Select Intercom Dialing Restriction Host PABX Access Hot line Line Group Assignment Loud Bell Assignment Multiple Attendant Consoles Multiple Trunk Groups Night Transfer On Call Programming Paging Internal Zone Meet Me Password Assignment DISA System programming Toll Override Pause Pick Up Groups Power Fail Transfer Security Code Single Digit Dialing Station Group Assignment Station Hunting Station Lock System Speed Dial and Personal Speed Dial System Date & Time Setting System Time-Reminder Service Telephone Directory Toll Control Day / Night Tone to pulse dialing Trunk Queuing Trunk to trunk connections Uniform Call Distribution Voice Mail Compatibility 4

13 Station Features Advisory Messages Access to System Programming Account Code Capability Auto Hold Auto Hold Recall Automatic Call Back Automatic Answer-Intercom Automatic Line Access Automatic Redial Automatic Volume Increase Brokers Call Call Duration Timer (LCD Phones) Call Waiting Call Forwarding All Calls Busy No Answer Busy / No Answer External Call Pickup Call Split Call Transfer Calling Name Display (LCD Phones) Calling Number Display (LCD Phones) Camp On Chain Dialing Conference Dial By Name (LCD Phones) Dial Access to Attendant Direct Station Selection Door Phone Access Do Not Disturb (DND) Dual Color LED Duration Time Display (LCD Phones) Executive Override (Barge-In) External Call Forwarding Flash (Open Loop Timed Flash) Hands-free Answer Back Hearing Aid Compatibility Headset Compatibility Hold (Exclusive / System) Hold Recall I Hold Indication I Use Indication Intercom Intercom ring / voice interchange Intercom Step Call Intercom Voice Announce Last Number Redial Message Waiting Multi-Language Display On Hook Dialing 5

14 C. Installation of LYNX Location Choosing the Right Environment System should be installed in a clean, dry, secure location. This location must have adequate ventilation, and a temperature from 0 to 30 (32 to 86 ), with 10% to 95% non-condensing relative humidity. DO NOT install the equipment near sources of static electricity, excessive vibration, or water. Avoid direct sunlight. Installation Checklist INSTALLATION REQUIREMENTS MOUNTING SURFACE AC LINE POWER OUTLET SURGE PROTECTION VENTILATION AND TEMPERATURE EARTH GROUND SERVICEABILITY VERIFICATION Flat surface with adequate space for main cabinet, power supply, wiring and optional Battery Backup cabinet. AC line should be dedicated exclusively to the system. Power Outlet must be a 3-wire grounded outlet plug. The socket outlet shall be installed near the system and be easily accessible. Input power Line capacity requirements - 10 amperes. CAUTION DOUBLE POLE/NEUTRAL FUSING ON EUROPEAN PLUGS A Surge Protector is recommended on the dedicated AC line. Humidity: 10% to 95% relative non-condensing Temperature:32 to 113 (0 to 45 ). A proper ground connection. (14 AWG) Lighting conditions and working space adequate for future service. Equipment Requirements Unpack, Check and Verify Equipment - Unpack the telephone equipment boxes and verify the contents in accordance with the packing list provided. If any discrepancies are noticed, please contact TransTel Communications or Authorized Dealers. Damaged Boxes - If you notice any damage to the packages, please notify both the shipper and TransTel Communications or Authorized Dealers at once. List of parts included in basic KSU box: KSU Main Cabinet Mounting Template Mounting Screws Station Quick Connectors Spare Fuses Cable Cover 6

15 D. Connecting the LYNX KSU Main Panel Layout The following illustration should be used as a reference when connecting equipment to the LYNX KSU. Wiring diagram located on the inside of the cable cover for all connections 7

16 Station Wiring The station cabling for the LYNX should be a home run from the jack to the telephone room. The termination should be at conventional 66 type connecting blocks or 110 type blocks or directly to the provided station connectors. One pair twisted wiring is required for each station location. The LYNX station ports are not digital twin ports and each station must be a home run to either the inner or outer pair of each DDK connector. Attention to proper cabling will go a long way towards a successful installation and minimizing service calls after installation. Some guidelines for running station cable are as follows: Avoid running cable parallel to fluorescent light fixtures or electrical lines not in conduit. If these obstacles are unavoidable, run the cable at right angles across them. Do not run station cable inside conduit already occupied by electrical wiring. Do not run station cable near equipment with electric motors or strong magnetic fields. Do not place station cable on the ground where it can be stepped on or rolled over by office furniture or office equipment. CO Line Connections Make your CO line connection to the telephone company on this connector. Pins 3 and 4 of the connector are for the CO line. RJ-11C (2 wire) modular connector is required. 2-conductor wiring is required. 8

17 Digital Key Telephone DK7-21 A cable cover is provided with the KSU. Station cables enter from the bottom of the KSU. Remove the cover and route the station cable through the hole. Terminate the station wires with the connectors that are provided. The stations will connect to the KSU as shown on the main panel (above) on connector locations ST1~ST4 (port11~port14). Connect the stations to Inner pair for Port 1 and outer pair for Port 2 of the DDK connector. Connect Tip terminal with GRN terminal (screws) of the modular jack, Ring with RED. There is no polarity requirement on Tip and Ring. 2-conductor wiring is required for DK series Digital Key Telephones. Select the 1 st station position. ALL phones are to be set to this position for the G1-KT For DK7 phones the switch is located through the setting hole on the underside of the phone. All phones should be set to port 1. Station Connection. 9

18 Single Line Telephone (connected to G1K-MBU) Station cables can enter from the bottom of the KSU. Remove the cover and route the station cable through the hole. Terminate the station wires with the connectors that are provided. The stations will connect to the KSU as shown on the main panel (above) on connector locations ST port 11~14, 21~24 or ST port 31~34, 41~44 (Needs G1K-TLU installed). Connect Tip terminal with GRN terminal (screws) of the modular jack, Ring with RED. There is no polarity requirement on Tip and Ring. 2-conductor wiring is required for Single Line Telephones. 10

19 Music on Hold Connection Connect the (optional) external music source to the external Music" input labelled on the KSU. Use a 1/8 mini plug to connect the music source to the KSU via an approved line isolation unit. RS232 Port Connection Use the RJ-11 connector to terminate the RS232 cable. Then connect the RJ-11 to the KSU with a 6 conductor line cord. Insert the line cord into the connector labeled RS-232. Notice: Do not exceed the cable length limitation (15M / 50 feet.) for the RS232 connection 11

20 E. LYNX System Default Setup The TransTel LYNX system has be setup to enable a Customer to plug it in, turn it on and then use the system with little or no Programming changes. The following details some of the points you should be aware of, please refer to your Manual for more detailed information. Lynx Numbering Scheme Dial 9 for outside line Dial 0 for Operator Position Extensions: with standard System, with expansion card will be added Virtual Extensions 41 and 42 can be used as Voice Mail Answer points eg Day/Night Message Dial 89 to Record Main System Greetings (From Console, Ext 11) Dial 86 from Extension for Voice Mail Incoming Line Ringing Assignments Extension 11, 12, 13, 14 will ring on all incoming calls in Day Mode Extension 11, 12, 13, 14 will ring on all incoming calls in Night Mode Faxibility is setup on Line 3, by default Fax call will ring extension 18 (Note: Faxibility must be enabled by Telecom Network) All Lines can be forwarded to Voice mail or Virtual Mail Boxes by Operator General Setup Digital Extensions 11,12,13,14, single line extensions 15, 16 and virtual extensions 41 and 42 have Voice Mail assigned SLT Hook Switch Time on System set to 600ms Centrex / Gateway Flash Time set to 800ms Music On Hold will use Voice Mail Card System Enabled for Clear Forward (Please note if your country uses AR you must enable) Toll Class Of Service 0 Allows all calls (All Extensions Set to this at Default) Toll Class Of Service 1 setup to restrict Toll calls but allow 0800 and 0508 Toll Class Of Service 2 setup to Restrict International Call 12

21 F. Programming Mode F.01 Entering Programming Mode The LYNX Phone system can be programmed from any of the DK7 series phones. To Enter Programming: Please press the following keys The DK7 phone will now enter programming mode and show the below display PROGRAM MODE: (01 95) Important Note: During programming of the system (While in Programming Mode) always press the K. This will take you back to the main command entry screen as below: PROGRAM MODE: (01 95) At this screen the system is ready to have a new command entered. F.02 Exiting Programming Mode To Exit Programming Mode: Please press the following keys LYNX will ask to Back Up Changed Data Press Save Key and System will save data to Memory DK7 Phone will now return to normal operation. Note: Please ensure you exit and save programming changes correctly, or you may risk losing programming changes. 13

22 G. Programming the LYNX G.01 Ring Assignments Day Mode This program assigns each incoming Telecom line on the system to ring the desired extensions when the system is in Day Mode, by default all incoming lines will ring on Extension 11, 12, 13 and 14. To change the ring assignments please follow the below steps. 1/ Enter Programming Mode as per Section F.01, below screen should be displayed: PROGRAM MODE: (01 95) 2/ Enter following: (Mode 01 = Day Ring Assignment) (Enter Line number 01-06, is this example we are programming Line 1) The following screen will appear, this screen will tell you what extensions will with line 1, the below screen tells us extension 11 will ring on incoming calls on line 1.: 01-tk-IP FLX DAY tk=trunk No. (01-06) (Extension 11, 12, 13, 14 set to ring) If you want to change the extensions that are ringing you can over write the above entries, the following example will make Extension 11, 12 and 14 ring on Line 1. Note: To remove a row of entries in this form and start with a blank form, press [REDIAL] before entering digits. This will remove all current entries. Enter following: (This enters extension 11) (This enters extension 12) (This enters extension 14) (This removes 14 from the fourth entry and blanks the entry) Note: If you pressed [REDIAL] before entering digits, it is not necessary to enter as the fourth entry will already be blank. The Phone Display screen will look like below 01-tk-IP FLX DAY tk=trunk No. (01-06) (Extension 11, 12 and 14 set to ring) 14

23 To Confirm the above setting press To return to Program Start Point press Key If you have completed your programming exit system programming as per section B.02 15

24 G.02 Ring Assignments Night Mode This program assigns each incoming Telecom line on the system to ring the desired extensions when the system is in Night Mode, by default all incoming lines will ring on Extension 11, 12, 13 and 14. To change the ring assignments please follow the below steps. 1/ Enter Programming Mode as per Section F.01, below screen should be displayed: PROGRAM MODE: (01 95) 2/ Enter following: (Mode 01 = Day Ring Assignment) (Enter Line number 01-06, is this example we are programming Line 1) The following screen will appear, this screen will tell you what extensions will with line 1, the below screen tells us extension 11 will ring on incoming calls on line 1.: 02-tk-IP FLX Night tk=trunk No. (01-06) (Extension 11, 12, 13, 14 set to ring) If you want to change the extensions that are ringing you can over write the above entries, the following example will make Extension 11, 12 and 14 ring on Line 1. Note: To remove a row of entries in this form and start with a blank form, press [REDIAL] before entering digits. This will remove all current entries. Enter following: (This enters extension 11) (This enters extension 12) (This enters extension 14) (This entry 14 from the fourth entry and blanks the entry) Note: If you pressed [REDIAL] before entering digits, it is not necessary to enter as the fourth entry will already be blank. 16

25 The Phone Display screen will look like below 02-tk-IP FLX Night tk=trunk No. (01-06) (Extension 11, 12 and 14 set to ring) To Confirm the above setting press To return to Program Start Point press Key If you have completed your programming exit system programming as per section B.02 17

26 G.03 Setting Time / Date on System This program allows you to set the System time. To set time please follow the below steps. 1/ Enter Programming Mode as per Section F.01, below screen should be displayed: PROGRAM MODE: (01 95) 2/ Enter following: (Mode 11 = Day Ring Assignment) (Press the SAVE key) 11-IP Date / Time The following screen will appear, this screen will tell you what the current Date and Time in the following format MM DD YY HH MN D.(See below Table) Data Value Item Description MM Month... DD Day... YY Year... HH Hour... MN Minute... D 1-7 Week day (Monday = 1, Tuesday = 2).. 3/ Enter New Date and Time MM DD YY HH MN D To return to Program Start Point press Key If you have completed your programming exit system programming as per section B.02 18

27 G.04 Setting Toll Restriction on Extensions This program allows you to set a Toll Bar on an extension, The Lynx system has three Toll Classes set up. Class 0 = Allows all calls, no numbers are Barred. Class 1 = Local Calls only, also allow 0800 and 0508 Class 2 = National Calls Only, International calls are barred. To change an extensions Toll Class please follow the below steps. 1/ Enter Programming Mode as per Section F.01, below screen should be displayed: PROGRAM MODE: (01 95) 2/ Enter following: (Mode 41 = Extension Program) Enter the extension number you want to program (Example Extension 11) Enter Toll mode Press Save Key You should see the below displayed STSTP / Enter the Toll Class you would like for the extension In this example we entered Class 1 for Local calls only, the first 1 is for when the system is in Day Mode, the second 1 for if the system is in Night Mode. Press Save Key To return to Program Start Point press Key If you have completed your programming exit system programming as per section B.02 19

28 G.05 Setting Music On Hold This program allows you to set the System MOH source, by Default the TransTel Lynx will use on board pre-recorded Music on Hold. You can set the MOH source to an external device (see section D). 1/ Enter Programming Mode as per Section F.01, below screen should be displayed: PROGRAM MODE: (01 95) 2/ Enter following: (Mode 11 = Day Ring Assignment) (Press the SAVE key) IP SYS PAR The above screen will appear. 3/ Enter the setting required = Use Lynx internal Music = Use External Input To return to Program Start Point press Key If you have completed your programming exit system programming as per section B.02 20

29 G.06 Answer Incoming Calls Via Auto Attendant One of the strong points of the Lynx is the ability to utilize the built in Auto Attendant and Voice Mail. To enable the Auto Attendant to answer, select the following. i Auto Attendant answering can be enabled and disabled on each incoming line. This allows you the flexibility to have some incoming lines answered automatically and others to be answered by a live attendant. 1/ Enter Programming Mode as per Section F.01, below screen should be displayed: PROGRAM MODE: (01 95) 2/ Enter following: (Press the SAVE key) TK SPEC The above screen will appear. 3/ Enter the setting required = Use Auto Attendant/ DISA for Day Service and Night Service (Press the SAVE key) This will advance you to incoming line 02. You may make the same change on all lines for auto attendant to answer all lines or you may choose to have auto attendant answer only certain lines. The example above shows how to program incoming line 01. For line 02, you would replace the 01 entry shown above with 02. This example activates Auto Attendant during Day Service and Night Service. There are many options you may elect to apply to the Auto Attendant. For more information, see the master installation manual and read the information regarding DISA/Auto Attendant function. 21

30 G.07 Default Lynx To Factory Settings This program allows you to default the TransTel Lynx to Factory Settings. 1/ Enter Programming Mode as per Section F.01, below screen should be displayed: PROGRAM MODE: (01 95) 2/ Enter following: System Reset Press Save Key Press Digit 2 System phone will give confirmation Tone and Screen will return to below status PROGRAM MODE: (01 95) The next step is to reset the Voice Mail Card 3/ Enter following: System Reset Press Save Key Press Digit 8 System phone will give confirmation Tone and Screen will return to below status PROGRAM MODE: (01 95) If you have completed your programming exit system programming as per section B.02 22

31 H. Data Backup H.01 Before Turning Off Power Before Powering Down the Lynx System please complete following entry from any DK7 Phone. This will tell the system to backup any customer data in its RAM Memory so no data is lost. 23

32 1562 Park Lane South, Suite 400 Jupiter, FL All data and specifications are subject to change without notice.