Understanding Commercial Insurance Premiums. Sustainable pricing for customers and shareholders

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Understanding Commercial Insurance Premiums. Sustainable pricing for customers and shareholders"

Transcription

1 Understanding Commercial Insurance Premiums Sustainable pricing for customers and shareholders

2

3 Opening the books Risk and uncertainty are part of everyday life. There are some risks we are all prepared to take and some risks that may severely impact our lives and livelihoods. The insurance industry exists to satisfy the fundamental need for people and businesses to protect themselves from those risks that are just too great to take. The principle of insurance is, in itself, fairly straightforward: An insurance policy transfers all or most of the expense of a potential loss from customer to insurer, for which the insurer charges a fee or premium. The insurer pools all premiums from customers facing similar risks. It then pays for losses, its own expenses to understand risks and administer the business, and usually a broker for providing a customer with professional advice and choice. The insurer also attempts to retain a profit to deliver the expected returns to the shareholders who provide the capital to make all of this possible. That said, the internal workings of an insurance company and its jargon are complex. That s not for any bad reason or ulterior motive, it s simply complex to understand the variety of risks that face a wide range of businesses, set appropriate premiums, assess and attach reserves to claims and set reserves for claims that may happen in 40 years time that haven t even been considered at that point. This booklet is designed to try to make the financial workings of the industry easier to understand by breaking down a typical commercial insurer s profit and loss. We want to have an honest dialogue with our brokers and customers in terms that we all understand and not hide behind complexity. We ve done our best in this booklet. But nothing is better than talking. Let s continue the dialogue face to face. David W Smith Managing Director, UK Commercial Broker Zurich Insurance plc

4 A commercial insurer s typical profit and loss Income 1 2 Gross written premium (GWP) 100m Net earned premium (NEP) 75m 3 4 Current year Attritional losses 31m 42% Large losses 4m 6% Catastrophe losses 2.5m 3% Prior year development - 0.5m -1% Total claims 37m 50% 5 6 Expenses 15m 20% Commission 19m 25% Total costs 71m 95% Profit/loss Underwriting profit/loss 4m Combined operating ratio 95% Investment income 1m Operating profit 5m This example leads to a combined operating ratio of 95%, which for a typical mix of commercial lines business would lead to around 12% return on equity. However, this will vary by the mix of business. Every insurer has a target combined operating ratio (COR) that delivers the expected return to shareholders. These figures have been rounded for illustrative purposes only.

5 Commercial insurance jargon explained 1 Gross written premium (GWP) This reflects the income the insurer expects to receive from all customers over the policy term (usually one year). 2 Net earned premium (NEP) This is the income from which all expenditure is deducted. This figure reflects the amount of premium that the insurer has earned at a particular point in time. For example, a policy purchased on 1st January for 1,000 will have earned the insurer 500 on 30th June the same year. 3 Claims cost can be categorised into three broad areas: Attritional losses: smaller and more frequent types of claims. Large losses: these happen less regularly but have a bigger impact on customers. Catastrophe losses: large scale incidents that normally impact a number of customers at the same time, for example, flood or storm. The absence of large and catastrophe claims in any one year can lead to an over-estimation of profitability. Insurers, therefore, spread the expected cost of large and catastrophe losses across the longer-term and across all customers (the principle of pooling risk). 4 Prior year development Not all claims are settled in the year that they are made. An adjustment is, therefore, made to the expected costs of claims made in prior years as costs become clearer or to reflect emerging trends. Prior year development will also be affected by newly-reported claims that occurred in historic years, for instance in disease cases. This amount can be positive as well as negative. 5 Expenses Like all companies, an insurer has a variety of operating costs in order to run its business. These costs include assessing and underwriting risks, handling claims and estimating the reserves needed to pay claims in the future. This is in addition to the functions that all large businesses need HR, Legal, Marketing etc. 6 Commission The majority of customers use a broker or intermediary to help them understand their insurance needs and to place their risks. These services can be paid for via a fee from a customer to a broker or via an insurer paying commission from the premium. 7 Underwriting profit/loss This is the NEP minus the total costs. As with any business, an insurer is seeking to make a profit from its day-to-day activities. This underwriting profit is added to any investment income earned to give the total operating profit. It is becoming increasingly important to maximise underwriting profit as investment returns in the financial markets continue to decline. 8 Combined operating ratio (COR) COR is the total cost divided by net earned premium. It is the primary measure by which an insurer s operational performance is judged. A COR below 100% means that an underwriting profit has been made. A COR above 100% means that the insurer is making an underwriting loss. 9 Investment income Insurers invest premiums received which adds to any underwriting profit made. Different lines of business have different claims payment patterns e.g. Employers Liability is a long tail line, meaning that claims payments are spread over a longer period and, thus, the investment income on the premium is greater. In the current low interest rate environment, investment returns are significantly lower than in the past.

6 Profit and loss explained Public/Products Liability Characterised by a high number of smaller claims and where investment income is a major factor. The latest market figures show the combined operating ratio (COR) for Public/Products Liability was 108% an appropriate breakdown for illustrative purposes is shown below. A COR of above 100% is not sustainable and the insurer in this example would be making an underwriting loss. Profit and loss explained Public/Products Liability Income Gross written premium (GWP) 25m Net earned premium (NEP) 19m Current year Attritional losses 12.3m 65% Large and catastrophe losses 1.5m 8% Total claims 13.8m 73% Current year Attritional losses 12.3m 1.5m 65% 8% Large and catastrophe losses 73% Total claims 18% 13.8m Expenses 17% 3.4m Commission 3.3m 108% Total costs 20.5m Profit/loss Underwriting profit/loss - 1.5m Investment income 0.5m Operating result (loss) - 1m This example leads to a combined operating ratio of 95%, which for a typical mix of commercial lines business would lead to around 12% return on equity. However, this will vary by the mix of business. Every insurer has a target combined operating ratio (COR) that delivers the expected return to shareholders. Public/Products Liability COR = 108% * 100% UNDERWRITING UNDERWRITING PROFIT LOSS *source Datamonitor Expenses 3.4m 18% Commission 3.3m 17% Total costs 20.5m 108% These figures are shown for illustrative purposes only.

7 65% Attritional losses Changing behaviours The UK s legal framework, a proliferation of claims management companies and a perception of easy compensation have led to an increase in claims frequency. Number of claims Tough economic times have seen an increase in claims frequency suggesting a change in consumer behaviours. The industry has seen an 18% rise in reported claims between 2007 and 2011 (Source: AM Best & Co Rate Increase Report Oct 2012). Claims inflation Average annual claims inflation for bodily injury is 6-7%. Also, average life expectancy continues to rise with rising future costs of care having a significant impact on claims costs (Source: Datamonitor Report UK EL 2012). Overseas growth The vast majority of goods are now imported from outside the EU. More than 50% of recalls relate to such imported goods. Latency This is the need to price for future uncertainty in claims costs. More and more socio-economic economic links are being made between products consumed and health risks e.g. obesity, alcohol consumption and tobacco consumption. Impact of legislation and legal judgements Legal liability is ever-changing and may impose additional liabilities, particularly if courts apply today s standards retrospectively. Medical improvements The advances in medical diagnosis mean that liability is getting easier to pin point. Technological advances Advances in technology may bring as yet unknown exposures in terms of impact on future health. 8% Large and catastrophe losses Large and catastrophe loss inflation For serious injuries, inflation is much higher between 12-15%. Multiple injuries or severe property damage from a single event can add to the size of the loss. continue to rise in line with healthcare and care costs. Periodic payment orders (PPOs) PPOs can be awarded to the claimant for them to receive a regular payment as opposed to a lump sum. This trend to keep claims open for the entirety of a claimant s life rather than paying a lump sum up front means an increased exposure to inflation uncertainty. 18% Expenses 17% Commission Expenses/Commission A total of 35% of the premium is required by the broker and insurer to provide expert risk transfer. Investment income This has a significant impact on Public/Product Liability income and pricing as claims are often long tail. The reduction in interest rates means that prices need to rise to compensate.

8 Profit and loss explained Property Large loss provision is critical to pricing property risks. Failure to cost for these leaves the claims pot underfunded when they do occur. The latest market figures show the combined operating ratio (COR) for Property was 114% an appropriate breakdown for illustrative purposes is shown below. A COR of above 100% is not sustainable and the insurer in this example would be making an underwriting loss. Profit and loss explained Property Income Gross written premium (GWP) 25m Net earned premium (NEP) 19m Current year Attritional losses 5.9m 31% Large losses 4.4m 23% Weather and catastrophe losses 2.5m 13% Total claims 12.8m 67% Current year Attritional losses 5.9m 4.4m 31% 23% 13% Large losses Weather and catastrophe losses 67% 2.5m Total claims 16% 12.8m Expenses 31% 3.0m Commission 5.9m 114% Total costs 21.7m Profit/loss Underwriting profit/loss - 3m Investment income 0.5m Operating result (loss) - 2.5m This example leads to a combined operating ratio of 95%, which for a typical mix of commercial lines business would lead to around 12% return on equity. However, this will vary by the mix of business. Every insurer has a target combined operating ratio (COR) that delivers the expected return to shareholders. Property COR = 114% * 100% UNDERWRITING UNDERWRITING PROFIT LOSS *source Datamonitor Expenses 3.0m 16% Commission 5.9m 31% Total costs 21.7m 114% These figures are shown for illustrative purposes only.

9 31% Attritional losses Average cost per claim The impact of the Recession has contributed to pressures on risk management costs which have resulted in less effective controls. These result in increased losses and larger claims. Escape of water (e.g. from burst pipes) Nearly one in five claims made on buildings and contents insurance is for damage caused by escape of water. Deductibles and excesses This is the contribution to a claim that is made by the customer. In recent years, this has not increased in line with inflation leaving insurers to pay proportionately more. Crime spike Increased volume of unoccupied properties has added to the risks faced by insurers. Theft (especially metal) and arson continue to increase. This is driving up costs and premiums to the customer. Fraud Fraudulent claims increase costs to the ordinary policyholder. 23% Large losses Modern methods of construction Well-designed, fire-resistant properties will not require additional terms or premium. However, more combustible materials will incur cost. Impact of legislation Changes to the deployment of fire services mean fires in buildings now often result in a total loss, increasing costs. New regulations mean that insurers must hold more capital to write business, and this increases premiums. Risk management Premiums can be reduced if effort and focus is spent on risk management. Business interruption As supply chains become more global, specialist machinery sourced internationally adds pressure to the size of loss. The adequacy of Business Interruption sums insured is under pressure. Research indicates over 50% of policies are underinsured. 13% Weather and catastrophe losses Weather, climate change and catastrophic losses Over recent years, frequency and severity of weather events has increased. This means premiums have increased to counter the cost. Reinsurance costs The price of the reinsurance cover has risen due to the increased uncertainty in exposure due to factors such as global extreme weather events. 16% Expenses 31% Commission Expenses/Commission With just under half of the commercial property insurance market represented by real estate, commission is relatively high. This reflects the additional costs incurred by landlords and managing agents administering the insurance programme for their tenants.

10 Profit and loss explained Motor Fleet Third party claims frequency, increasing number of claimants per claim and fraud are key features in recent Motor pricing. The latest market figures show the combined operating ratio (COR) for Motor Fleet was 106% an appropriate breakdown for illustrative purposes is shown below. A COR of above 100% is not sustainable and the insurer in this example would be making an underwriting loss. Profit and loss explained Motor Fleet Income Gross written premium (GWP) 25m Net earned premium (NEP) 19m Current year Attritional losses 14.4m 76% Large and catastrophe losses 1m 5% Total claims 15.4m 81% Current year Attritional losses 14.4m 1m 76% 5% Large and catastrophe losses 81% Total claims 13% 15.4m Expenses 12% 2.4m Commission 2.3m 106% Total costs 20.1m Profit/loss Underwriting profit/loss - 1.2m Investment income 0.5m Operating result (loss) -0.7m This example leads to a combined operating ratio of 95%, which for a typical mix of commercial lines business would lead to around 12% return on equity. However, this will vary by the mix of business. Every insurer has a target combined operating ratio (COR) that delivers the expected return to shareholders. Motor Fleet COR = 106% * 100% UNDERWRITING UNDERWRITING PROFIT LOSS *source Datamonitor Expenses 2.4m 13% Commission 2.3m 12% Total costs 20.1m 106% These figures are shown for illustrative purposes only.

11 76% Attritional losses Changing behaviours The UK s legal framework, a proliferation of claims management companies and a perception of easy compensation have led to an increase in claims frequency. Claims frequency/claimants per claim Frequency of third party bodily injury claims has increased by 6% contrasting with a decline in the number of accidents to 11% (Source: Actuarial Profession Updated Report on Third Party Claims Sept 2012). Changing landscape There are currently more cyclists on the road which has resulted in an increased likelihood of severe personal injury losses. In 2011, 107 cyclists were killed and 3085 were seriously injured with 2012 seeing a five-year high with 122 fatalities. (Source: RoSPA Report July 2012). Inflation Average annual claims inflation for bodily injury is at 6-7% (Source: Datamonitor Report UK EL 2012). Claims culture There is an increased propensity to claim for whiplash which has seen the industry receiving approximately 1500 claims per day. This costs the industry 2 billion per year or 90 per policy vehicle. Third party damage claims Inflation continues to rise due to increased costs of parts/labour and rising vehicle costs. Another important factor is the growth of the credit hire market, which is worth in excess of 1.2 billion per annum. Credit hire is the provision of a replacement vehicle to the non-fault motorist, following an accident. 5% Large and catastrophe losses Large loss inflation Average annual claims inflation for bodily injury is at 6-7% per year with serious injuries often in excess of 10%. For the very largest claims, severity inflation in excess of 20% is common. Periodic payment orders (PPOs) PPOs can be awarded to the claimant so that they receive a regular payment as opposed to a lump sum. The annual number of PPOs awarded has increased significantly since There is increased exposure to inflation uncertainties as claim remains open for the entirety of a claimant s life. 34% of PPOs claimants are aged between years and this is coupled with rising costs of care and an increased life expectancy (Source: Towers Waton 2012 UK Motor Insurance Industry Report). 13% Expenses 12% Commission Expenses/Commission A total of 25% of the premium is required by the broker and insurer to provide expert risk transfer. Investment income Low interest rates have had a negative impact on investment returns and investment income can no longer be relied upon to balance the account, driving more focus on appropriate pricing.

12 Profit and loss explained Employers Liability Characterised by a high number of smaller claims and where investment income is a major factor. The latest market figures show the combined operating ratio (COR) for Employers Liability was 114% an appropriate breakdown for illustrative purposes is shown below. A COR of above 100% is not sustainable and the insurer in this example would be making an underwriting loss. Profit and loss explained Employers Liability Income Gross written premium (GWP) 25m Net earned premium (NEP) 19m Current year Attritional losses 13.7m 72% Large and catastrophe losses 2.7m 14% Total claims 16.4m 86% Current year Attritional losses 13.7m 2.7m 72% 14% Large and catastrophe losses 86% Total claims 16% 16.4m Expenses 12% 3m Commission 2.3m 114% Total costs 21.7m Profit/loss Underwriting profit/loss - 2.6m Investment income 0.5m Operating result (loss) - 2.1m This example leads to a combined operating ratio of 95%, which for a typical mix of commercial lines business would lead to around 12% return on equity. However, this will vary by the mix of business. Every insurer has a target combined operating ratio (COR) that delivers the expected return to shareholders. Employers Liability COR = 114% * 100% UNDERWRITING UNDERWRITING PROFIT LOSS *source Datamonitor Expenses 3m 16% Commission 2.3m 12% Total costs 21.7m 114% These figures are shown for illustrative purposes only.

13 72% Attritional losses Economic downturn The current economic downturn has had an impact on the claims environment with the reduced labour market having limited premium income growth. Claims frequency Uplift in claims frequency despite a consistent reduction in number of workplace accidents (Source: Datamonitor Report UK EL 2012). Inflation Average annual claims inflation for bodily injury is 6-7% per year. Also, the average life expectancy continues to rise with the rising future costs of care having a significant impact on claims costs (Source: Datamonitor Report UK EL 2012). Latency disease There is often an extended period between a policy being underwritten and a claim being made. A period of up to 40 years is not uncommon. Economic uncertainty makes predicting inflation difficult. There is a need to price for this going forward alongside future unknowns, such as emerging illnesses and disease. Impact of legislation and legal judgements Legal liability is ever-changing and may impose additional liabilities, particularly if courts apply today s standards retrospectively. Medical improvements The advances in medical diagnosis mean that liability is getting easier to pin point. Changing landscape A once traditionally-strong manufacturing base is now led by service and retail sectors. Changing risk means more unknown future diseases and greater uncertainty. 14% Large and catastrophe losses Large and catastrophe loss inflation For serious injuries, inflation is much higher between 12-15%. Multiple injuries from a single event can add to the size of the loss. continue to rise in line with healthcare and care costs. Periodic payment orders (PPOs) PPOs can be awarded to the claimant for them to receive a regular payment as opposed to a lump sum. This trend to keep claims open for the entirety of a claimant s life rather than paying a lump sum up front means an increased exposure to inflation uncertainty. 16% Expenses 12% Commission Expenses/Commission A total of 28% of the premium is required by the broker and insurer to provide expert risk transfer. Investment income Low interest rates have had a negative impact on investment returns and investment income can no longer be relied upon to balance the account, driving more focus on appropriate pricing.

14

15

16 UKGI547 ( ) (05/13) RRD Zurich Insurance plc A public limited company incorporated in Ireland. Registration No Registered Office: Zurich House, Ballsbridge Park, Dublin 4, Ireland. UK Branch registered in England and Wales Registration No. BR7985. UK Branch Head Office: The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire PO15 7JZ. Zurich Insurance plc is authorised by the Central Bank of Ireland and subject to limited regulation by the Financial Conduct Authority. Details about the extent of our regulation by the Financial Conduct Authority are available from us on request. These details can be checked on the FCA s Financial Services Register via their website or by contacting them on Our FCA Firm Reference Number is Communications may be monitored or recorded to improve our service and for security and regulatory purposes. Copyright Zurich Insurance plc All rights reserved. Reproduction, adaptation, or translation without prior written permission is prohibited except as allowed under copyright laws. The pulp used in the manufacture of this paper is from renewable timber produced on a fully sustainable basis. The pulp used in the manufacture of this paper is bleached without the use of chlorine gas (ECF Elemental Chlorine Free). The paper is suitable for recycling.

Employer s liability section. Policy document

Employer s liability section. Policy document Employer s liability section Policy document Contents Employers liability section 3 Meaning of Words 3 The Cover 4 Limit of liability 5 Extensions to the employers liability cover 6 2 Employers liability

More information

Employers Liability. Policy document

Employers Liability. Policy document Employers Liability Policy document Contents A warm welcome to Zurich 3 Your Employers Liability policy 3 The cover 5 Exclusions 6 Conditions 6 Our complaints procedure 7 2 A warm welcome to Zurich Thank

More information

Making boat insurance plain sailing

Making boat insurance plain sailing Making boat insurance plain sailing When buying a boat there are many things to organise, often in very little time. This guide gives first-time boat owners advice about boat insurance requirements in

More information

Car Insurance. Summary of Cover

Car Insurance. Summary of Cover Car Insurance Summary of Cover Summary of cover Important you should read this This leaflet provides a summary of the key features, benefits and limitations of the cover provided by the Zurich Insurance

More information

How to claim and get help in an emergency. For leaseholders, owner occupiers and shared owners

How to claim and get help in an emergency. For leaseholders, owner occupiers and shared owners How to claim and get help in an emergency For leaseholders, owner occupiers and shared owners Emergency contact and claims helpline number This leaflet provides you with all the information you need in

More information

Car Solutions Insurance. Summary of Cover

Car Solutions Insurance. Summary of Cover Car Solutions Insurance Summary of Cover Summary of cover Important you should read this This leaflet provides a summary of the key features, benefits and limitations of the cover provided by the Zurich

More information

Elite Rowing Scheme. Summary of cover

Elite Rowing Scheme. Summary of cover Elite Rowing Scheme Summary of cover Important you should read this This leaflet provides a summary of the significant features, benefits and limitations of the Elite Rowing scheme policy. The policy is

More information

Car Solutions Prospectus and Summary of Cover. What you need to know

Car Solutions Prospectus and Summary of Cover. What you need to know Car Solutions Prospectus and Summary of Cover What you need to know 2 We recognise that you re probably more passionate about your car than you are about your car insurance. That s why we re here to make

More information

Factors influencing Insurance Premiums

Factors influencing Insurance Premiums Factors influencing Insurance Premiums Factors influencing insurance premiums One aspect of this is helping you to understand the factors that affect insurance premiums and other related costs. Our aspiration

More information

Excess Employers Liability. Policy document

Excess Employers Liability. Policy document Excess Employers Liability Policy document Contents A warm welcome to Zurich 3 Your Excess Employers Liability policy 3 Section 1 definitions 5 Section 2 the cover 5 Section 3 exclusions 5 Section 4 conditions

More information

Making insurance simple. Insight guide for non-profit organisations

Making insurance simple. Insight guide for non-profit organisations Making insurance simple Insight guide for non-profit organisations Contents 04 Introduction. 05 Compulsory insurance. 06 What types of insurance do you need? 07 Do you have employees? 08 Do you have volunteers?

More information

a QuIck guide to technology & communications InsIght n TIO FOr a clearer A Ic understanding OF corporate risk comm gy & OLO Techn

a QuIck guide to technology & communications InsIght n TIO FOr a clearer A Ic understanding OF corporate risk comm gy & OLO Techn A QUICK GUIDE TO TECHNOLOGY & COMMUNICATIONS INSIGHT FOR A CLEARER UNDERSTANDING OF CORPORATE RISK THE VALUE OF Technology & Communications insight Industry Insight Key RISKS As an established provider

More information

Why choose Zurich for Directors and Officers liability insurance cover? Reassurance you re in safe hands

Why choose Zurich for Directors and Officers liability insurance cover? Reassurance you re in safe hands Why choose Zurich for Directors and Officers liability insurance cover? Reassurance you re in safe hands It s risky at the top The directors and officers in your company are in a position of responsibility.

More information

Car Full Cycle EDI Guide Open GI CLICK HERE TO START

Car Full Cycle EDI Guide Open GI CLICK HERE TO START Car CLICK HERE TO START Introduction 3 Index Quotations 4 Quoted Premium 4 Refer with Premium 5 Refer without Premium 6 Decline 7 Processing a Referral 8 Overriding a Premium 9 Policy Add-ons 10 Other

More information

Public and Products Liability

Public and Products Liability Zurich contractors combined insurance This leaflet provides a summary of the significant features, benefits and limitations of the cover provided by the Zurich policy. The full terms, conditions and exclusions

More information

Car Full Cycle EDI Guide Acturis CLICK HERE TO START

Car Full Cycle EDI Guide Acturis CLICK HERE TO START Car CLICK HERE TO START Introduction 3 Index Quotations 4 Quoted Premium 4 Refer with Premium 5 Refer without Premium 6 Decline 7 Processing a New Business Referral 8 Overriding a Premium 9 Mid-term adjustments

More information

Motor Summary of cover and policy benefits. Zurich Private Clients

Motor Summary of cover and policy benefits. Zurich Private Clients Motor Summary of cover and policy benefits Zurich Private Clients About Zurich Private Clients Quality cover and service Our motor insurance policy provides exceptional cover with the highest level of

More information

Car Full Cycle EDI Guide SSP (Electra M3 users) CLICK HERE TO START

Car Full Cycle EDI Guide SSP (Electra M3 users) CLICK HERE TO START Car CLICK HERE TO START Introduction 3 Index Quotations 4 Quoted Premium 4 Refer 5 Premium Breakdown Screen 6 Decline 7 Processing a Referral 8 Other Information 10 Cancellations 10 Discounts 10 Temporary

More information

Spiralling Costs of Insurance in Ireland

Spiralling Costs of Insurance in Ireland Spiralling Costs of Insurance in Ireland Presented to the Society of Actuaries in Ireland Dermot O Hara FSAI David Costello FSAI November 2002 Note The opinions contained in this paper are expressed in

More information

Security & Privacy Current cover and Risk Management Services

Security & Privacy Current cover and Risk Management Services Security & Privacy Current cover and Risk Management Services Introduction Technological advancement has enabled greater working flexibility and increased methods of communications. However, new technology

More information

A Guide to the MOJ Portal Process

A Guide to the MOJ Portal Process A Guide to the MOJ Portal Process July 2013 Version 3.0 START A guide to the MOJ process 1 2 3 4 5 6 Employers Liability Process Public Liability Process Process frequently asked scenarios Claims Notification

More information

Excess Directors and Officers Liability. Policy document

Excess Directors and Officers Liability. Policy document Excess Directors and Officers Liability Policy document Contents A warm welcome to Zurich 3 Your Excess Directors and Officers Liability policy 4 Section 1 Agreement with underlying policies 7 Section

More information

Bodily Injury Thematic Review

Bodily Injury Thematic Review 2015 Bodily Injury Thematic Review ii Central Bank of Ireland Insurance Directorate 2015 BODILY INJURY THEMATIC REVIEW 1 Introduction 1.1 Overview and Context 4 1.2 Summary of Findings 5 1.3 Observations

More information

Rehabilitation Service

Rehabilitation Service Rehabilitation Service Injury management C54255_ZM_Rehabilitation_Brochure_A4_FOR PRINT_v2.indd 1 17/11/2014 13:11 C54255_ZM_Rehabilitation_Brochure_A4_FOR PRINT_v2.indd 2 17/11/2014 13:11 Contents 4 Rehabilitation

More information

Buildings Insurance. Summary of Cover

Buildings Insurance. Summary of Cover Buildings Insurance Summary of Cover Important you should read this Summary of cover Buildings Insurance This leaflet provides a summary of the significant features, benefits and limitations of the cover

More information

Excess Professional Indemnity. Policy document

Excess Professional Indemnity. Policy document Excess Professional Indemnity Policy document Contents A warm welcome to Zurich 3 Your Excess Professional Indemnity policy 3 Section 1 Definitions 5 Section 2 The Cover 5 Section 3 Provisions 6 Section

More information

Excess Professional Indemnity policy

Excess Professional Indemnity policy Excess Professional Indemnity policy Contents A warm welcome to Vela Underwriting 3 Making yourself heard 4 Your Excess Professional Indemnity Insurance Policy 5 Section 1 Definitions 8 Section 2 The Cover

More information

Risk Engineering. Helping our customers understand and protect themselves from risk

Risk Engineering. Helping our customers understand and protect themselves from risk Risk Engineering Helping our customers understand and protect themselves from risk Organisations today operate in an increasingly complex and challenging risk environment. These risks threaten both the

More information

Hair and Beauty. Policy Summary

Hair and Beauty. Policy Summary Hair and Beauty Policy Summary This leaflet provides a summary of the significant features, benefits and limitations of the cover provided by the Zurich Insurance plc Hair and Beauty Policy. The full terms,

More information

Managing the risk of hand-arm vibration at work and mitigating the cost of claims

Managing the risk of hand-arm vibration at work and mitigating the cost of claims Managing the risk of hand-arm vibration at work and mitigating the cost of claims HELPING YOU UNDERSTAND THE RISKS FORM HAND-ARM VIBRATION Exposure to hand-arm vibration can result in a number of ill-health

More information

Combining technology and coaching to reduce risk on the roads

Combining technology and coaching to reduce risk on the roads Combining technology and coaching to reduce risk on the roads Improving the behaviour and attitudes of commercial vehicle drivers A special report for fleet insurers and commercial fleet owners looking

More information

UK INSURANCE KEY FACTS 2014. UK Insurance KEY FACTS. Follow us on Twitter @BritishInsurers

UK INSURANCE KEY FACTS 2014. UK Insurance KEY FACTS. Follow us on Twitter @BritishInsurers UK INSURANCE KEY FACTS 2014 UK Insurance KEY FACTS 2014 3 @BritishInsurers Follow us on Twitter @BritishInsurers ASSOCIATION OF BRITISH INSURERS About the ABI The Association of British Insurers is the

More information

KEY FACTS 2015. UK Insurance & Long Term Savings. Key Facts 2015. Follow us on Twitter @BritishInsurers

KEY FACTS 2015. UK Insurance & Long Term Savings. Key Facts 2015. Follow us on Twitter @BritishInsurers KEY FACTS 2015 UK Insurance & Long Term Savings Key Facts 2015 @BritishInsurers Follow us on Twitter @BritishInsurers ASSOCIATION OF BRITISH INSURERS The UK insurance and long term savings industry is

More information

Excess Professional Indemnity Insurance

Excess Professional Indemnity Insurance Excess Professional Indemnity Insurance Contents A warm welcome to Vela Underwriting 3 Making yourself heard 4 Excess Professional Indemnity Insurance Policy 5 Section 1 Definitions 8 Section 2 The Cover

More information

Marine Third Party Liability Insurance

Marine Third Party Liability Insurance Marine Third Party Liability Insurance Policy document navandgen.co.uk Contents Governing Law 3 Relevant to the entire policy 3 Information you should provide 3 How we use your information 4 Policy Administration

More information

Association of British Insurers UK Insurance Key Facts. UK Insurance KEY FACTS

Association of British Insurers UK Insurance Key Facts. UK Insurance KEY FACTS September 2013 Association of British Insurers UK Insurance Key Facts UK Insurance KEY FACTS 2013 abi.org.uk @BritishInsurers 3 Association of British Insurers UK Insurance Key Facts September 2013 About

More information

Third Party, Fire and Theft. Policy

Third Party, Fire and Theft. Policy Third Party, Fire and Theft Policy Your car insurance policy Relevant to the entire policy This policy is an agreement between you (the person shown in the schedule as the person insured) and us (Zurich

More information

Navigators & General. Marine solutions from the UK s No.1 pleasurecraft insurer

Navigators & General. Marine solutions from the UK s No.1 pleasurecraft insurer Navigators & General Marine solutions from the UK s No.1 pleasurecraft insurer Zurich leading the way in yacht and boat insurance with Navigators & General Opportunities with Navigators & General business

More information

How to claim and get help in an emergency. For leaseholders, owner occupiers and shared owners

How to claim and get help in an emergency. For leaseholders, owner occupiers and shared owners How to claim and get help in an emergency For leaseholders, owner occupiers and shared owners Emergency contact and claims helpline number This leaflet provides you with all the information you need in

More information

Paragon Advance Landlords Buildings & Contents Policy Underwritten by Zurich Insurance plc. Summary of Cover

Paragon Advance Landlords Buildings & Contents Policy Underwritten by Zurich Insurance plc. Summary of Cover Paragon Advance Landlords Buildings & Contents Policy Underwritten by Zurich Insurance plc Summary of Cover Summary of Cover Important you should read this This leaflet provides a summary of the significant

More information

Commercial Property: Keeping Insurance Valuations True During both Boom and Bust

Commercial Property: Keeping Insurance Valuations True During both Boom and Bust Commercial Property: Keeping Insurance Valuations True During both Boom and Bust Introduction The commercial property market is often described as a hostage to economic fortune and over the last decade

More information

ZURICH TRADESMAN SCHEDULE

ZURICH TRADESMAN SCHEDULE ZURICH TRADESMAN SCHEDULE Policy Number ZT0002903 Date 20/03/2014 The Insured Mr Matthew Watson T/A Signal Solutions The Agent Grayside Ltd Agency Number 35021 Agents Reference WAMX11TM02 The Business

More information

MEDIA INSURANCE, RISK ASSESSMENT & HEALTH & SAFETY INFORMATION for 2016

MEDIA INSURANCE, RISK ASSESSMENT & HEALTH & SAFETY INFORMATION for 2016 Tel: 0044 (0)1449 761300 Fax: 0044 (0)1449 760614 Website: www.bickers.co.uk e-mail: action@bickers.co.uk MEDIA INSURANCE, RISK ASSESSMENT & HEALTH & SAFETY INFORMATION for 2016 Pages 1 Page 2 Pages 3-5

More information

R.T. Williams Advantage Home Insurance Underwritten by Zurich Insurance plc

R.T. Williams Advantage Home Insurance Underwritten by Zurich Insurance plc R.T. Williams Advantage Home Insurance Underwritten by Zurich Insurance plc Summary of cover Insurance Brokers Ltd Important you should read this Your policy will normally run for 12 months unless you

More information

UK Insurance Key Facts. September 2012

UK Insurance Key Facts. September 2012 UK Insurance Key Facts September 2012 UK INSURANCE KEY FACTS 3 The UK insurance industry is the third largest in the world and the largest in Europe. It is an essential part of the UK s economic strength,

More information

Marine Third Party Liability Insurance. Policy Document

Marine Third Party Liability Insurance. Policy Document Marine Third Party Liability Insurance Policy Document Marine Third Party Liability Insurance Policy Document We have been at the forefront of pleasure boat insurance for over 85 years. As such, we understand

More information

Zurich Insurance Middle East S.A.L. Commercial Insurance to protect your business

Zurich Insurance Middle East S.A.L. Commercial Insurance to protect your business Zurich Insurance Middle East S.A.L Commercial Insurance to protect your business 2 Each business is unique and understanding your needs is at the heart of what we do. We appreciate that one size doesn

More information

Employers Liability Insurance

Employers Liability Insurance Employers Liability Insurance Policy Zurich Global Corporate UK Contents Welcome to Zurich Global Corporate UK 3 Employers Liability Policy 4 Law applicable to the contract 4 Extensions 5 Exclusions 7

More information

UK Employers' Liability Insurance 2009

UK Employers' Liability Insurance 2009 Brochure More information from http://www.researchandmarkets.com/reports/1088163/ UK Employers' Liability Insurance 2009 Description: The report is an invaluable guide to the UK employers' liability insurance

More information

Personal Accident Insurance Claim form

Personal Accident Insurance Claim form Personal Accident Insurance Claim form Please answer every applicable question and sign the declaration. Policy Number 1 Insured Name of your employer Department Address Postcode Contact telephone number

More information

Subject to, notwithstanding and without prejudice to what do they all mean?

Subject to, notwithstanding and without prejudice to what do they all mean? Welcome Time. Never seems to be enough of it! This month is about shortcuts. Time pressure can make shorthand expressions which achieve the desired result useful tools, but are such expressions always

More information

Discussion document on Referral fees, referral arrangements and fee sharing. Zurich response

Discussion document on Referral fees, referral arrangements and fee sharing. Zurich response Michael Mackay Legal Services Board 7th Floor, Victoria House Southampton Row London WC1B 4AD Your reference Our reference Date 4 January 2011 Discussion document on Referral fees, referral arrangements

More information

Home Solutions Insurance. Proposal form

Home Solutions Insurance. Proposal form Home Solutions Insurance Proposal form Home buildings and contents insurance IMPORTANT Please read before completing this form. Please complete this form in block capitals giving full answers. Tick boxes

More information

Zurich Rehabilitation

Zurich Rehabilitation Service Zurich Rehabilitation Reducing costs by reducing time off work Many businesses seriously underestimate the costs of day-to-day accidents and injuries. As well as increased insurance premiums and

More information

Policy document. Employers Liability

Policy document. Employers Liability Policy document Employers Liability Contents Employers Liability 4 The cover 5 Exclusions 8 Conditions 9 Complaints procedure 10 A warm welcome to Zurich Thank you for taking out your Employers Liability

More information

Public and Products Liability

Public and Products Liability Zurich contractors combined insurance This leaflet provides a summary of the significant features, benefits and limitations of the cover provided by the Zurich policy. For full details of the cover including

More information

An Insurance package suitable for businesses in the professional services industry for example solicitors, accountants etc.

An Insurance package suitable for businesses in the professional services industry for example solicitors, accountants etc. Office Insurance Summary of Cover September 201 Edition An Insurance package suitable for businesses in the professional services industry for example solicitors, accountants etc. Why choose AXA s Offices

More information

Policy document Group Personal Accident

Policy document Group Personal Accident Policy document Group Personal Accident Contents Definitions 5 Provisions applicable to the policy 6 Conditions and exclusions applicable to the policy 7 General conditions 8 Complaints procedure 9 A warm

More information

Fleet Excess Protect

Fleet Excess Protect Fleet Excess Protect Policy Wording Thank you for choosing Fleet Excess Protect Insurance. The information in this policy wording contains important information and we have made it as easy as possible

More information

I: Whether the Government is correct in describing Great Britain as the "whiplash capital of the world".

I: Whether the Government is correct in describing Great Britain as the whiplash capital of the world. Louise Ellman Chair of the Transport Select Committee House of Commons London SW1P 3JA 15 April 2013 Dear Mrs Ellman Transport Select Committee Inquiry into Whiplash Claims 1. The Institute and Faculty

More information

Aviva Motor Policy Summary and Important Information

Aviva Motor Policy Summary and Important Information Aviva Motor Policy Summary and Important Information This is a summary of the policy and does not contain the full terms and conditions of the cover which can be found in the policy documentation. It is

More information

Car Solutions Insurance. Proposal form

Car Solutions Insurance. Proposal form Car Solutions Insurance Proposal form Car insurance Please complete this form in block capitals giving full answers. Tick boxes where appropriate. If answer space is insufficient, please continue on a

More information

Zurich Identity Theft Expenses. Policy

Zurich Identity Theft Expenses. Policy Zurich Identity Theft Expenses Policy Contents Introduction...3 Important notes...4 Definitions...5 Identity theft expenses cover...6 Identity theft expenses conditions...10 Identity theft expenses exclusions...13

More information

Third Party, Fire and Theft Car Insurance. Policy document

Third Party, Fire and Theft Car Insurance. Policy document Third Party, Fire and Theft Car Insurance Policy document Your car insurance policy Relevant to the entire policy This policy is an agreement between you (the person shown in the schedule as the person

More information

Landlord s Household Insurance Policy Summary

Landlord s Household Insurance Policy Summary Landlord s Household Insurance Policy Summary This document is a guide to the cover provided under Your Landlords Household policy. It is only a summary and does not contain the full terms and conditions

More information

Cross Border Solutions

Cross Border Solutions Allianz Insurance plc Cross Border Solutions Your guide to cross border solutions with Allianz For intermediary use only ALLIANZ The world from your doorstep Territories covered Allianz & AGCS Offices

More information

If you have an accident call us straightaway on 0844 251 0190. For our joint protection, calls may be recorded and/or monitored. Your policy summary

If you have an accident call us straightaway on 0844 251 0190. For our joint protection, calls may be recorded and/or monitored. Your policy summary If you have an accident call us straightaway on 0844 251 0190. For our joint protection, calls may be recorded and/or monitored. Your policy summary Your policy summary 2. Your policy summary 5. Important

More information

Glossary of Insurance Terms: (obtained from website: http://www.iii.org/individuals/glossary/alfa.l/)

Glossary of Insurance Terms: (obtained from website: http://www.iii.org/individuals/glossary/alfa.l/) Glossary of Insurance Terms: (obtained from website: http://www.iii.org/individuals/glossary/alfa.l/) ACTUAL CASH VALUE A form of insurance that pays damages equal to the replacement value of damaged property

More information

FOR COMMERCIAL LINES INSURANCE

FOR COMMERCIAL LINES INSURANCE FOR COMMERCIAL LINES INSURANCE Martyn Brooks Director, Broadsure Direct When I think of Blink I think of professionalism, support, market knowledge, agencies and opportunities to develop profitable new

More information

Cost of Preferred (or more likely) Option Net cost to business per year (EANCB on 2009 prices) 0m N/A N/A No N/A

Cost of Preferred (or more likely) Option Net cost to business per year (EANCB on 2009 prices) 0m N/A N/A No N/A Dismissal of personal injury claims involving fundamental dishonesty IA No: MoJ 021/2014 Lead department or agency: Ministry of Justice Other departments or agencies: Impact Assessment (IA) Date: 6 June

More information

Introduction to Insurance. Foundations of General Insurance. Regulation and Compliance. Personal Lines. Commercial Lines. Specialisms.

Introduction to Insurance. Foundations of General Insurance. Regulation and Compliance. Personal Lines. Commercial Lines. Specialisms. Guide to Content I F R P C S W Introduction to Insurance Foundations of General Insurance Regulation and Compliance Personal Lines Commercial Lines Specialisms The Workplace Assess is a web based system,

More information

Summary of Important Changes to Your Policy You Now Have More Choice

Summary of Important Changes to Your Policy You Now Have More Choice Summary of Important Changes to Your Policy You Now Have More Choice Recent reforms introduced by the Ontario government will give you more choice over the coverages and price you pay for auto insurance.

More information

Insurance for small businesses

Insurance for small businesses Simply Business THE SIMPLY BUSINESS GUIDE TO Insurance for small businesses Guide #2 The UK s biggest business insurance provider 2 3 Contents 01 Finding a provider The role of insurance brokers and aggregators,

More information

Full details of what you have chosen are shown in your personal quotation and policy schedule.

Full details of what you have chosen are shown in your personal quotation and policy schedule. CAR INSURANCE SUMMARY μ Car Insurance is underwritten by Royal & Sun Alliance Insurance plc. It is an annual contract and may be renewed each year subject to the terms and conditions then applicable. You

More information

1 ST CENTRAL Hire Car policy summary

1 ST CENTRAL Hire Car policy summary My Hire Car Cover... 1 ST CENTRAL Hire Car policy summary This is a summary of your Hire Car policy. It does not contain the full terms and conditions, which can be found in the Policy Document that follows

More information

POLICY SUMMARY Please read carefully and retain. Property Insurance for Landlord s Buy to Let

POLICY SUMMARY Please read carefully and retain. Property Insurance for Landlord s Buy to Let POLICY SUMMARY Please read carefully and retain Property Insurance for Landlord s Buy to Let Property Insurance for Landlord s Buy to Let Policy Summary GENERAL This insurance is designed to provide You

More information

DASDRIVE ULTIMATE LEGAL PROTECTION KEY FACTS BROCHURE. Act quickly after an accident and call us now on

DASDRIVE ULTIMATE LEGAL PROTECTION KEY FACTS BROCHURE. Act quickly after an accident and call us now on DASDRIVE ULTIMATE LEGAL PROTECTION KEY FACTS BROCHURE Act quickly after an accident and call us now on 0800 783 6066 2 DASDRIVE ULTIMATE If you ve been unfortunate enough to have been involved in a motor

More information

March 2013. Lifting the bonnet on car insurance - what are the real costs?

March 2013. Lifting the bonnet on car insurance - what are the real costs? March 2013 Lifting the bonnet on car insurance - what are the real costs? Lifting the bonnet on car insurance what are the real costs? Most UK motorists have an opinion on the cost of car insurance. Many

More information

Summary of Cover. Park Home Insurance. Contact us now for a quotation on 0800 614849

Summary of Cover. Park Home Insurance. Contact us now for a quotation on 0800 614849 Summary of Cover Park Home Insurance Contact us now for a quotation on 0800 614849 We welcome you as a prospective Coast policyholder. Overleaf you will find a brief Summary of Cover. This does NOT contain

More information

TERMS OF BUSINESS AGREEMENT - INSURANCE BROKING

TERMS OF BUSINESS AGREEMENT - INSURANCE BROKING 1. BROKER INFORMATION TERMS OF BUSINESS AGREEMENT - INSURANCE BROKING Stephenson s (2000) Ltd T/As Cooke & Mason, Manor House 3 Low Moor Road Lincoln LN6 3JY is an independent Chartered Insurance Broker.

More information

Norwich Union Insurance Delivering Shareholder Value

Norwich Union Insurance Delivering Shareholder Value Norwich Union Insurance Delivering Shareholder Value Norwich Union Insurance Delivering Shareholder Value Patrick Snowball Chief Executive Programme Introduction Strategic overview Financial management

More information

Insurance. Registered and Head Office - The Dudson Centre, Hope Street, Hanley, Stoke- on- Trent, Staffordshire ST1 5DD Tel: 01782 683030

Insurance. Registered and Head Office - The Dudson Centre, Hope Street, Hanley, Stoke- on- Trent, Staffordshire ST1 5DD Tel: 01782 683030 Insurance Risks and legal responsibility It is up to your management committee, board, or trustees to identify and manage risks for your organisation, as well as understand their own legal obligations

More information

This can be checked on the Financial Services Register by visiting the FCA s website at www.fca.org.uk/firms/systems- reporting/register

This can be checked on the Financial Services Register by visiting the FCA s website at www.fca.org.uk/firms/systems- reporting/register Motor Excess Protect Thank you for choosing Motor Excess Protect Insurance. The information in this policy wording contains important information and We have made it as easy as possible to understand.

More information

CAR INSURANCE POLICY SUMMARY

CAR INSURANCE POLICY SUMMARY CAR INSURANCE SUMMARY μ Car Insurance is underwritten by Royal & Sun Alliance Insurance plc. It is an annual contract and may be renewed each year subject to the terms and conditions then applicable. You

More information

INSURANCE N BRIEF. i n s u r a n c e b r o k e r s Issue No.6 Autumn 2013

INSURANCE N BRIEF. i n s u r a n c e b r o k e r s Issue No.6 Autumn 2013 INSURANCE N BRIEF i n s u r a n c e b r o k e r s Issue No.6 Autumn 2013 Contents Are your fleet insurers fighting your corner when it comes to motor claims? Insurance Fraud: Don t Be a Victim Professional

More information

Your policy summary. If you have an accident...call us straight away on 0844 891 5391.

Your policy summary. If you have an accident...call us straight away on 0844 891 5391. Your policy summary If you have an accident...call us straight away on 0844 891 5391. For our joint protection, calls may be recorded and/or monitored. Your policy summary 2. Your policy summary 5. Important

More information

Engineering insurance guide Simply click on the links below to quickly access insurance information for each industry.

Engineering insurance guide Simply click on the links below to quickly access insurance information for each industry. Engineering insurance guide Simply click on the links below to quickly access insurance information for each industry. Aerospace/Defence industries 3 Automotive industries 4 Bakeries 5 Cement manufacturers

More information

Policy Summary. Inside you ll find a summary of your Value car insurance. tescobank.com

Policy Summary. Inside you ll find a summary of your Value car insurance. tescobank.com Policy Summary Inside you ll find a summary of your Value car insurance tescobank.com Tesco Bank Value Car Insurance Policy Summary This is a summary of cover available under Tesco Bank Value Car Insurance.

More information

Residential Property Owners Policy Schedule for Insurance

Residential Property Owners Policy Schedule for Insurance Residential Property Owners Policy Schedule for Liability ZURICH@ Insurance The Schedule, Specification(s), Policy and Endorsements form one document. The Schedule replaces any previous Schedule Insurer

More information

An Insurance package suitable for businesses in the professional services industry for example solicitors, accountants etc.

An Insurance package suitable for businesses in the professional services industry for example solicitors, accountants etc. OFFICE INSURANCE Summary of Cover June 2005 Edition An Insurance package suitable for businesses in the professional services industry for example solicitors, accountants etc. Why choose AXA s Offices

More information

OPTIMA TRADE PLUS SUMMARY OF COVER

OPTIMA TRADE PLUS SUMMARY OF COVER ABC OPTIMA TRADE PLUS SUMMARY OF COVER This document provides a guide to the cover provided. It is however only a summary of the terms of cover and does not contain full details of the insurance policy

More information

Enclosures. What to do next. Important Information. 3rd Floor, 100 Holdenhurst Road, Bournemouth BH8 8AQ. 08000 929394 info@deacon.co.

Enclosures. What to do next. Important Information. 3rd Floor, 100 Holdenhurst Road, Bournemouth BH8 8AQ. 08000 929394 info@deacon.co. 3rd Floor, 100 Holdenhurst Road, Bournemouth BH8 8AQ 08000 929394 info@deacon.co.uk www.deacon.co.uk Sirs St Pauls Court Management Company Limited c/o Pedersen & Company Temple House 17 Dukes Ride Crowthorne,

More information

Residential Property Owners

Residential Property Owners Residential Property Owners Policy Summary The Residential Property Owners Policy is a flexible Policy offering cover on a sum insured basis for loss or damage to buildings and/or contents. It is designed

More information

Session1: Commercial Pricing & Rate Adequacy

Session1: Commercial Pricing & Rate Adequacy 08/08/2014 INSTITUTE OF ACTUARIES OF INDIA 5th Capacity Building Seminar in GI Session1: Commercial Pricing & Rate Adequacy Table of Contents 1. What is Commercial Insurance? 2. SME and Large Enterprises

More information

Who we are and how to contact us

Who we are and how to contact us welove agents.co. uk Who we are and how to contact us WeLoveAgents The Boardwalk, Cambridge Research Park, Cambridge CB25 9PD Phone: 01223 792297 Fax: 01223 792273 Email: info@weloveagents.co.uk The Financial

More information

Policy Summary. Inside you ll find a summary of your car insurance. tescobank.com

Policy Summary. Inside you ll find a summary of your car insurance. tescobank.com Summary Inside you ll find a summary of your car insurance tescobank.com Tesco Bank Car Insurance Summary This is a summary of cover available under Tesco Bank Car Insurance. It does not include all the

More information

Chapter 10. Chapter 10 Learning Objectives. Insurance and Risk Management: An Introduction. Property and Motor Vehicle Insurance

Chapter 10. Chapter 10 Learning Objectives. Insurance and Risk Management: An Introduction. Property and Motor Vehicle Insurance Chapter 10 Property and Motor Vehicle Insurance McGraw-Hill/Irwin Copyright 2012 by The McGraw-Hill Companies, Inc. All rights reserved. 10-1 Chapter 10 Learning Objectives 1. Develop a risk management

More information

Residential Landlords Insurance. Policy Summary

Residential Landlords Insurance. Policy Summary Residential Landlords Insurance Policy Summary Amlin Residential Landlords Insurance policy summary This insurance is designed to provide you with a wide range of standard cover in connection with the

More information

The General Department of Insurance Control

The General Department of Insurance Control Saudi Arabian Monetary Agency The General Department of Insurance Control The Saudi Insurance Market Report 2014 Table of Contents Introduction 4 Insurance Market Performance - Overall Gross Written Premiums

More information

Fleet Complete. Insight. Innovation. Intervention.

Fleet Complete. Insight. Innovation. Intervention. Fleet Complete Insight. Innovation. Intervention. Risk. Reinsurance. Human Resources. Empower Results Aon UK Limited is authorised and regulated by the Financial Conduct Authority 1 Aon is market leader

More information