FIRE DAMAGE RESTORATION. Fire Damage Restoration in Colorado Springs, CO. Serving El Paso County and surrounding areas

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1 EMERGENCY RESPONSE: If you are a victim of a wildfire, we're here to help. We provide complete demolition services, erosion control, smoke mitigation, restoration services and re-build in all of El Paso County. View our projects and call for a free estimate. Emergency Response * Fire damaged homes and businesses - structural stabilization, property security, odor mitigation & structure board-up. * Flooded homes and businesses, water damage - clean-up, dry-out, mold remediation, etc. For more information, click on a division of First General Services of Colorado Springs. * Crash damaged structures - stablization, security & structure board-up. * Hail/Wind damage - emergency repairs and/or temporary tarping for roofs & skylights. We respond to every call 24/7. You will always talk to a person, never a voic . (719) or toll free Due to our high standards of quality and customer service, we are an approved contractor with several insurance carriers and we accept ALL insurance companies. Visa, Mastercard, Discover & American Express accepted. Military and Senior discounts available. Upon completion of emergency services and mitigation, we will provide full service restoration. Warranty provided on all services. We have 25 experienced, skilled employees to quickly and professionally restore your property. Click on "Our Division/Affiliates" for information regarding our services related to asbestos and lead paint. Services include, but not limited to, the following:fireloss_4 * Complete furniture & contents restoration * Roof repairs & replacement * All exterior repair restoration * Warehouse storage facilities Damage Contractor * Board Ups & Roof Cover Contents Pack-out * Complete Damage Repairs Damage Assessment Fire and Smoke * Fire Damage Restoration Moving & Storage * Hardwood Floor Restoration Odor Control * Indoor Air Quality Testing Soot Cleaning Mold * Air Quality Assurance Final Reconstruction * Certified Cleaning Process Mold Remediation * Demolition & Removal Water * Controlled Drying fireloss_13 * Dehumidification * Water Extraction

2 * Water Damage Mitigation * Water Damage Restoration Cleaning * Anti-Microbial Treatments Graffiti Removal * Carpet Cleaning * Contents Pack-out Indoor Air Quality Testing * Crime Scene Clean-up Pest Damage Clean-up * Duct Cleaning Tile & Grout Cleaning * Garment & clothing dry cleaning due to water & smoke damage Sewage * Sanitation & Deodorization Sewage Removal * Sewage Decontamination Sewage Damage Restoration General Contractor Services (License #10955): * New Custom Home Construction * New Commercial Construction * Tenant Finish * Complete Remodel Services for both Residential & Commercial * Restoration Specialist * State approved Home Modification Contractor * Partner with Colorado Emergency Preparedness Partnership FIRE DAMAGE RESTORATION Fire Damage Restoration in Colorado Springs, CO Serving El Paso County and surrounding areas Within minutes of fires starting they become too big for a person to extinguish. The results can be tragic if you do not quickly size up the situation. Flames are not the only danger to you and your family. Fires can cause chemical reactions in a wide variety of today s products such as: construction materials, finishes, glues, plastics, furniture, solvents and many other things that make up your life. The resulting toxic smoke and fumes can be extremely harmful to you and your belongings, for years to come. SMOKE DAMAGE The damage done by smoke varies and can sometimes be invisible. Fast attention not only helps remove the smell, it helps to reduce health hazards from smoke and soot. This makes fire restoration a complex job, requiring an experienced restoration team. If you need comprehensive fire damage assessment and/or recovery services, trust us to do a thorough, effective job. FIRE DAMAGE RESTORATION SERVICE A fire loss is devastating and complex because of the way smoke and its residues behave. Hot smoke travels upward, so that even if the fire was confined to a lower floor, there will be smoke effects upstairs. Smoke moves through the holes made for plumbing, electrical and other conduits, affecting level after level of your home or business.

3 The restoration process is extensive, and varies depending on the type of smoke involved. Our trained technicians understand these qualities intimately, thus enabling us to effectively handle damage from smoke, soot and other fire by-products. Fire damage restoration consists of determining what kind(s) of smoke there was. This enables us to choose the most effective cleaning method. We then eliminate smoke odor and soot and we will also detect, remove and or neutralize toxic chemicals and noxious gases that may still be present. We clean up the entire indoor environment, including everything that will remain, such as valuable electronic equipment, furniture, books, documents, artwork, machinery and more, removing the odor and any other evidence of fire; often leaving items in better condition than before the fire. But it doesn t stop there we can also repair structural damage caused by fires. What cannot be efficiently or cost-effectively restored should be replaced. Trust our experience in helping to make those decisions, and know that if anyone can minimize the need for disposal, we can. As part of our process, we will assist in determining the condition of the property before the damage occurred, so you will be better able to recover to the full extent of your loss. WATER DAMAGE RESTORATION: Get Water Damage Restoration in Colorado Springs, CO Our Services Include Water Damage Restoration in Colorado Springs, CO Serving El Paso County and surrounding areas Water damage is typically classified into one of the following three types: Clean, Gray and Black. Clean Water does not contain harmful contaminants. Clean water damage most commonly is from a busted pipe or rainwater. Gray Water has some level of contamination in it. It could be when a household appliance that has a water supply line such as a dishwasher, refrigerator, or washing machine floods over. Black Water has harmful contaminants and should not come in contact with your skin. Black water caused by overflows of toilet waste or sewer backups are more properly called Sewage Cleanup. Other black water can be the result of a flood from a natural disaster. Water Damage Restoration Services Without prompt attention, water that sits will cause more damage and cost more money to repair. In most cases, gray water that is not promptly removed from a structure and or remains stagnant for hours may be re-classified to black water. Even clean water allowed to sit can cause rot and mold. By seeking Water Damage Restoration services from us as quickly as possible, we can help you avoid further loss.

4 Water damage restoration consist of water removal and extraction, sopping up the water on and under your floors, treating the damage areas and controlling odor. Different methods and measures of removal are used depending on the type of water. Water damage restoration can be performed by building maintenance personnel, property management teams, or by the homeowners themselves. However, do to their extensive training and experience, the safest way to restore water damaged property is to contact a certified professional water damage restoration specialists, like us. Roof and Repair Roof repair and replacement Your roof protects your entire home. It is very important to continually check to make sure it's in good condition. Common causes of roof damage can be: * Wind * Hail * Heavy snow * Excessive water/rain * Fire * Age * Sun/UV rays We are available 24/7 for emergency response. You can rely on us to accurately and honestly inform you if your roof needs repair, full replacement or if its current condition is satisfactory. We are able to repair or replace any type of roof. Free inspections available. Call First General Services today (719)

5 SEWAGE CLEANUP Sewage Clean-up Sewage seepage, backups or spillage even contaminated floodwaters require proper cleaning and disinfecting. Always presume that floodwater is contaminated with sewage. Raw sewage contains biological agents such as bacteria, viruses, fungi, and parasites that can cause serious illness and even death. Special procedures should be followed to prevent illness. Sewage backflows are also a severe health threat to indoor air quality. It can particularly affect small children, the elderly, and those with immune system or respiratory problems. The longer the contamination persists, the greater the potential for microbial development. The CleanTrust organization offers these facts to dispel some typical myths: Myth # 1 Water from oceans, lakes or rivers is clean. This water contains contaminants such as microorganisms, bacteria and pesticides. Trapped inside walls or under floor coverings, it doesn't take long to become a smelly health hazard. Myth #2 Sewage-saturated carpets can be saved. Absolutely not! Porous materials, such as carpet, pad, upholstery, bedding, wicker, paper goods, or fabrics, must be disposed of safely. Myth #3 Partially sewage-flooded buildings are safe. Not unless contaminated areas can be sealed off to prevent cross-contamination of other areas. Only trained professionals using specialized equipment are qualified to restore sewage damage. Our professionals are certified sewage damage remediators. They have the training and expertise to restore your home or business back to normal and completely disinfect the area after sewage damage.

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