OFFER POS terminals. 72 Wielicka Street, Kraków, Poland tel.: fax:

Transcription

1 OFFER POS terminals 72 Wielicka Street, Kraków, Poland tel.: fax:

2 1. WHY? We believe that you will find the answer to this question in the accompanying offer. The main advantages of our offer include: Credibility of DOTPAY and POLCARD as long-term settlement agents; High quality service and professionalism guaranteed by many years of experience of our employees; Comprehensiveness - the widest range of products; Highest level of transaction security in Poland - DOTPAY and POLCARD have implemented the PCI DSS, the highest standard of security in the processing and storage transaction data, and created the best system of monitoring the security of transactions; Attractive and flexible billing terms; Constant operational and marketing support in the implementation of our services and their postimplementation support; Flexibility of action and understanding of your expectations. 2. SUPPORT OF ALL TYPES OF CARDS POLCARD is the only settlement agent operating in the market supporting all types of cards: Cards from international banking systems: VISA, VISA Electron, V PAY, MasterCard, MasterCard Electronic, Maestro, JCB; Cards from international non-banking systems: Diners Club, American Express; Cards from domestic banking systems: POLCARD, POLCARD Bis, Non Stop, Dom jak Nowy. 3. SUPPORT FOR CASHLESS PAYMENTS We make it possible to carry out transactions: With the presence of the card - in shops and service points; Without the physical presence of the card - on the basis of: telephone notification, mail order, standing order or via the Internet. We provide the highest security standard for data processing and storage. We also support contactless payments. They make it possible to carry out low-value transactions without having to confirm with a PIN or signature. To perform a transaction, simply hold your card at a distance of a few centimetres above a special reader located on the terminal.. Above a certain limit, for the security of the

3 transaction, the terminal will automatically ask for additional proof of the transaction by the customer using PIN or signature. 4. SECURITY OF CARD TRANSACTIONS POLCARD and DOTPAY have the best results on the Polish market - the lowest level of fraudulent transactions. We guarantee the security of card transactions carried out by the real-time monitoring system implemented by our experts. For online transactions we have implemented the 3D Secure system - a three domain authorisation of transactions in real time. Prepaid card is a type of payment card (electronic gift certificate) for single use or multiple charging, unrelated to any bank account or payment card system, entitling the holder to purchase goods and services only in retail outlets of the Merchant. Prepaid card can be purchased by anyone. They are a unique and contemporary gift idea for many occasions and for everyone. They allow independent selection of the gift by the person receiving the gift. Gift cards bring a number of financial and marketing benefits to the Merchant. 5. FLEXIBLE SOLUTIONS FOR HARDWARE AND CARD ACCEPTANCE ENVIRONMENT We offer card acceptance on the basis of: POS terminals - we offer functional terminals proven worldwide and equipped with PIN pads as standard - an attachment allowing for acceptance of smart cards and PIN verification, increasing the security of transactions.

4 6. FLEXIBILITY OF TECHNOLOGY USED We can help you in choosing the optimal solutions for the given industry and technical equipment for card acceptance. Our machines are designed for different communication systems, such as: Dial-up, GPRS, VPN. 7. BROADEST RANGE OF PRODUCTS POLCARD in cooperation with BillBird offers: Charging up mobile prepaid accounts in terminals - the service is performed in real-time, payment for the service may be made by cash or payment card, My Bills service allowing for the payment of invoices from a wide range of issuers. POLCARD has implemented the Visa Cash Back service allowing customers to withdraw small amounts of cash when making purchases using domestic Visa and Master Card debit cards. POLCARD is developing new products and services, such as: transaction in the card's currency (DCC - Dynamic Currency Conversion). This service allows you to execute transactions in the Polish zloty and in the card's currency. In the case of transactions in the card's currency, the holder is charged the exact amount in their currency, as indicated on the bill. The benefit for the customer of this type of service lies in the fact that POLCARD covers a part of the exchange rate difference arising from foreign exchange operations. 8. TELEPHONE CUSTOMER SERVICE CENTRE For your convenience, POLCARD and DOTPAY provide a 24/7 customer service for all issues related to the handling of cards. 9. SUPPORT SERVICE Equipment supplied by POLCARD is covered by warranty. We provide professional service throughout the country. 10. FREE TRAINING In concern about the security of your transactions we provide free introductory training for staff directly responsible for accepting payments: in regard to handling transactions using payment cards, in the use of card acceptance equipment - POS terminals.

5 Training takes place in the place and time specified by you. 11. FREE MARKETING SUPPORT POLCARD also guarantees your participation in promotional campaigns organised: in cooperation with international card organisations, independently by POLCARD. 12. FREE MARKETING MATERIALS POLCARD will provide you with free materials: Materials informing your customers about belonging to a global 14-million network accepting card payments, Customer welcome package containing terminal manuals, card handling manuals and many other useful information. 13. FRIENDLY REPORTS In order to ensure efficient payment handling we offer an innovative billing program, which consists of, among other things, a friendly reporting system for the settled transactions. Reports may be submitted: By mail or with a frequency determined by you; Depending on your accounting system, the reports can be in the form of statements of transactions, transfers or invoices; At your request, reports can be generated as text files. Our specialists are always available to advise you in order to make the optimal choice. 14. FRIENDLY SETTLEMENT POLCARD transfers the money from card transactions to the bank account specified by you. There is no need to open an additional account. POLCARD transfers the money from card transactions to the bank account indicated by the Contractor within a maximum of 3 days from the receipt of transmission by the POLCARD Settlement Centre. Within a maximum of 3 days from the receipt of transmission by the POLCARD Settlement Centre

6 15. OUR CLIENTS Our clients include: Filling stations: PKN Orlen, BP, Neste24; Hypermarkets: Auchan, Geant, E. Leclerc; retailer chains: Saturn Media, OBI, Praktiker, Castorama, Bomi, Go Sport; Hotels and hotel chains: Sheraton, Westin, Hyatt, Radisson SAS, ORBIS, Marriott, Holiday Inn, Intercontinental, Bristol; Insurance companies: Warta, PZU; Restaurants: Pizza Hut, KFC, Dom Polski, Fukier, Gessler; Travel agencies: Triada, PBP Orbis. 16. INFORMATION ABOUT POLCARD On the market for the longest time - POLCARD operates on the Polish market since The company is owned by: FIRST DATA and the Polish Bank Association. Market leader in all business activities conducted: Commercial companies accepting payment cards The network of card merchants using POLCARD services has more than 70 thousand points of sale. POLCARD provides complete support for transactions made with payment cards, from their authorisation to processing and payment to the merchants. The Company's share in the domestic market for card payments is 50%. Banks and non-bank institutions issuing cards POLCARD is the largest provider of external services for card issuers - it supports an estimated 70% of the market for external services, which include: card issuance, transaction settlement through the National Clearing System and management of ATMs owned by banks.

7 dotpay that has been on the market since 2000 is an undisputed technological leader among companies providing financial services (financial intermediation) with regard to money transfers between buyers and sellers in the Internet. Several years of operations on a very demanding market, a stable financial condition, vast experience, and the use of the state-of-the-art technological solutions and strict adherence to safety rules plus a wide range of services are the reasons why thousands of companies have chosen dotpay as the service through which their payments are carried out. In accordance with strict laws, the Company fulfils a number of requirements necessary to act as a - Settlement Agent, specified in the Act on Electronic Payment Instruments of 12 September 2002 (Journal of Laws of 11 October 2002 No. 169 Item 1385, as amended) permission no. 3/2008, - Payment Institution specified in the Payment Services Act of 19 August 2011 (Journal of Laws of 19 August 2002, No. 199 item 1175, as amended) entry no. IP14/2013. Business is conducted in the form of a joint stock company and the share capital in the amount of PLN 4 million has been fully paid up in cash. Company is being supervised by the Financial Supervision Authority and President of The National Bank of Poland. SAFETY IS CONFIRMED ON A DAILY BASIS BY: CORPORATE SOCIAL RESPONSIBILITY: