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1 JDS FOR POSTS TO BE ADVERTISED EXTERNALLY 1

2 HUMAN RESOURCES DIVISION HUMAN RESOURCES DEVELOPMENT AND PERFORMANCE MANAGEMENT UNIT 2

3 Performance Management Coordinator JOB DESCRIPTION FORM KENYA REVENUE AUTHORITY Job Title: Performance Coordinator/Assistant Manager, Performance Management Department: Corporate Support Services. Division: Human Resources Reports to: Manager - Performance Management Direct reports: Supervisor /Officer Performance Management Section: Unit: HRD & Performance Management Performance Management Purpose of the Job: To assist in management of performance in the Authority. Duties and responsibilities: Address performance issues for allocated departments- be the first link Facilitate the dissemination of information on performance management Assisting /support staff in goal setting and identifying performance measures Reviewing of Performance Targets and Performance Appraisal to ensure conformity to the set standards Ensuring staff, line managers hold discussions to manage and monitoring performance Ensuring linkages of competencies of each role with performance management Training staff on performance management and appraisal Facilitating the identification of performance improvement initiatives Support Line Managers in Managing the Non Performers Maintaining ISO certification, tackling non-conformities, internal standards and handling audit recommendations Facilitate the adherence to Performance Management Calendar and timelines Sensitizing staff on performance management and appraisal Ensuring all Performance Management activities are carried out in accordance with Authority's Policies and procedures Validating and submitting performance management reports. Handling ISO certification matters including tackling of non conformities and internal standards. Handling implementation of audit recommendations. Job requirement (Academic/professional ): Minimum qualification: Bachelor s degree in Human Resources, Business Administration, Social Science or related field from a recognised University Masters degree in Human Resources, Business Administration, Social Science or related field from a 3

4 recognised University will be an added advantage. Post graduate Diploma in Human Resources Management Membership to IHRM or a relevant professional body. Minimum years of experience: 5 years experience in Human Resources and of which 2 years must have been in Performance Management. Key skills for this role: Performance Management Planning Development of Performance Metrics Performance Monitoring Coaching and Mentoring for Performance Management of Performance Appraisals Managing Performance through the Balanced Scorecard Management of both Star Performers and non Performers HR Business Partnership Performance Moderations Communication and Interpersonal skills Planning skills Problem solving skills Decision making skills Negotiation skills Analytical skills Computer proficiency skills Competencies required for this Role Courage,Honesty and Integrity Teamwork and Commitment Corporate Social Responsibility Professionalism Equity Fairness Develop self and others through coaching and mentoring Communicating with impact 4

5 Training Coordinator/ Assistant Manager- HRD JOB DESCRIPTION FORM KENYA REVENUE AUTHORITY Job Title: ASSISTANT MANAGER- HRD Reports to: Department: Corporate Support Services. Division: Human Resources Section: HRD & Performance Management Unit: Human Resources Development Manager Human Resources Development Direct reports: Supervisor/Officer-HRD Purpose of the Job: To assist in Staff Development matters and implementation of training programs in the Authority. Duties and Responsibilities Support specific Departments/Divisions on all Learning and Development issues Compiling and analysing training needs Implementing Coaching & Mentoring program Designing & Implementing Induction programs. Reviewing training proposals. Overseeing NITA Levy payments/approvals, Claims and Refunds. Bonding of Trainees. On boarding of staff in the respective Business Units Monitoring attainment of Internal standards Supervising implementation of Management/Technical courses and externally funded programmes. Analyzing training reports from participants and follow-ups. Evaluating training effectiveness. Ensuring proper maintenance of up to date of training procedure manual. Supervising updating of KRA skills inventory. Preparing Training budget and procurement plan Handling ISO certification matters and tackling non-conformities, internal standards and audit recommendations. Job requirement (Academic/professional ): Minimum qualifications Bachelor s degree in Human Resources, Business Administration, Social Science or related field from a recognised University Masters degree in Human Resources, Business Administration, Social Science or related field from a recognised University will be an added advantage. Post graduate Diploma in Human Resources Management 5

6 Membership to a relevant professional body. Minimum years of experience 5 years experience in Human Resources of which 2 years must have been in Training & Development Key skills for this role: Training/Learning Needs Analysis Training of Trainers Development of Annual Training Plans HR-Business Partnership Training Budgeting skills Compilation and Interpretation of Training Reports Effective communication and presentation skills Planning skills Problem solving skills Decision making skills Negotiation skills Analytical skills Computer proficiency skills Competencies required for this Role Courage,Honesty and Integrity Teamwork and Commitment Corporate Social Responsibility Professionalism Equity Fairness 6

7 Talent Manager JOB DESCRIPTION FORM KENYA REVENUE AUTHORITY Job Title: Talent Manager Reports to: Department: Corporate Support Services. Division: Human Resources Section: HRD & Performance Management Chief Manager Human Resources Development & Performance Management Direct reports: Talent Advisor/ Assistant Manager Talent Unit: Talent Management Purpose of the Job: To manage Talent activities in the Authority. Duties and responsibilities: Develop and maintain core talent processes and programs, including succession planning to ensure business continuity for key leadership positions Coordinate/facilitate talent development related programs Manage the implementation and delivery of the Talent Management Strategy Come up with career paths and plans for all roles in the Authority Ensure all critical roles in the Authority have a 1: 1 cover ratio in terms of Succession Planning Document and monitor Succession Plans In liaison with Line Managers, participate in the identification of Star/Top talent and put measures to fastrack their development In conjunction with Line Managers participate in the development of talent in the Authority Develop and manage various talent pools geared towards ensuring business continuity Come up with development programs for those identified as talent Implement the Executive/Leadership Development Programs Manage Mentorship and Coaching programs Carry out periodic talent audits and maintain talent data base Compile and present quarterly talent reports/scorecard 7

8 Job requirement (Academic/professional ): Minimum qualification Bachelor s degree in Human Resources, Business Administration, Social Science or related field from a recognised University Masters degree in Human Resources, Business Administration, Social Science or related field from a recognised University Post graduate Diploma in Human Resources Management IHRM Member or membership to a relevant professional body. Minimum years of experience: Minimum of 5 years experience in Human Resources, at least 4 years of which must have been in a Talent Management role Key skills for this role: Coaching and Mentoring Succession Planning Talent attraction and Development Talent categorization e.g. through 9 Box Grid Development of Talent Processes and Procedures Employer Branding Executive/Leadership Development On boarding of talent Talent audits and alignment Talent and Competence forecasting based on Market trends Career Planning and Career Paths development Problem solving skills Decision making skills Negotiation skills Analytical skills Computer proficiency skills Effective communication and presentation skills Competencies required for this Role Courage,Honesty and Integrity Teamwork and Commitment Corporate Social Responsibility Professionalism Equity Fairness Develop self and others through coaching and mentoring 8

9 Talent Advisor/ Assistant Manager-Talent JOB DESCRIPTION FORM KENYA REVENUE AUTHORITY Job Title: Talent Advisor/Assistant Manager-Talent Reports to: Department: Corporate Support Services. Talent Manager Division: Section: Unit: Human Resources HRD & Performance Management Talent Management Direct reports: Talent Analyst Purpose of the Job: Assist in the management of talent activities in the Authority. Duties and responsibilities: Under the guidance of the Talent Manager, develop and maintain core talent processes and programs, including succession planning to ensure business continuity for key leadership positions Coordinate/facilitate talent development related programs Implement and monitor career paths and plans Ensure documentation and monitoring of Succession plans Ensure development of the staff in the various talent pools Ensure implementation and documentation of Mentorship and Coaching programs Ensure an up to date talent data base Job requirement (Academic/professional ): Minimum qualification Bachelor s degree in Human Resources, Business Administration, Social Science or related field from a recognised University Post graduate studies Human Resources Management IHRM Member or membership to a relevant professional body. Minimum years of experience: 9

10 Minimum of 3 years of experience in Human Resources either in Talent Management, Resourcing or Learning and Development. Key skills for this role: Coaching and Mentoring Succession Planning Talent audits and alignment Talent Analytics Talent on boarding Career Planning Problem solving skills Decision making skills Negotiation skills Analytical skills Computer proficiency skills Effective communication and presentation skills Competencies required for this Role Courage,Honesty and Integrity Teamwork and Commitment Corporate Social Responsibility Professionalism Equity Fairness Talent Officer JOB DESCRIPTION FORM KENYA REVENUE AUTHORITY Job Title: Talent Officer Reports to: Talent Advisor Department: Corporate Support Services. Direct reports: None Division: Section: Unit: Human Resources HRD & Performance Management Talent Management 10

11 Purpose of the Job: Compile, Analyse, Provide reports and support Talent Management initiatives in the Authority Duties and responsibilities: Carry out periodic talent analysis and audits Compile competency library and manage the same Compile and submit periodic Talent Management Reports Oversee all logistics on Talent Management Support all initiatives on Talent Management Job requirement (Academic/professional ): Minimum qualification Bachelor s degree in Social Sciences, Mathematics or Statistics from a recognised University Post graduate studies in Human Resources Management Membership to a relevant professional body. Minimum years of experience: Minimum of 3 years of experience in the Authority. Prior experience in Human Resources will be an added advantage Key skills for this role: Analytical skills Report writing skills Planning and organizing skills Problem solving skills Decision making skills Computer proficiency skills Effective communication and presentation skills Competencies required for this Role Courage,Honesty and Integrity Teamwork and Commitment Corporate Social Responsibility Professionalism Equity Fairness 11

12 RESOURCING AND HR ADMINISTRATION UNIT 12

13 HR ASSISTANT MANAGER JOB DESCRIPTION FORM Date: Kenya Revenue Authority (KRA) Reference Number: Job Title: HR Assistant Manager Department: Corporate Support Services Division: Human Resources Section: Employee Resourcing Reports to: HR Manager Direct Reports: 1. HR Coordinators 2. HR Officers Version No.: Responsible for: Reporting to the HR Manager, HR Assistant Manager will coordinate and oversee smooth operations of HR functions in a business department or a Regional Office. Responsibilities: Administer performance management systems Identify staff vacancies and initiate recruitment process Analyse staffing and employees disciplinary issues. Advise managers on organizational policy matters and recommend needed changes Plan and conduct new employee orientation to foster positive attitude toward organizational objectives. Analyze training needs to design employee development programs. Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates. Analyze statistical data and reports to identify and determine causes of staff issues and develop recommendations for improvement of organization's personnel policies and practices. Conduct exit interviews to identify reasons for employee termination. Investigate and report on industrial accidents for insurance carriers. Represent department at staff related hearings and investigations. Prepare region and business units personnel forecast to project employment needs. Skills Required Minimum qualification - Degree preferably in Social Sciences / HRM/ Business - Higher Diploma in Human Resource Management - Membership to Professional Body (IHRM) Minimum Experience 3 years as HR Generalist Competencies required for this Role: 13

14 Managerial and administrative skills; Good planning and organizational skills; Computer proficiency in the standard packages (MS Office); Excellent communication and interpersonal skills ; Excellent presentation skills; Self motivated and dynamic individual; Team player 14

15 CUSTOMS AND BORDER CONTROL POST CLEARANCE AUDIT SECTION 15

16 Manager- Post Clearance Audit JOB DESCRIPTION FORM Kenya Revenue Authority (KRA) Date: 02/11/2015 Version No.: Reference Number: Job title: Manager-Post Clearance Audit Department: Customs & Border Control Division: Compliance Section: Post Clearance Audit Reports to: Chief Manager- Compliance Direct reports: Assistant Manager- Field Audit Assistant Manager-Compliance Purpose of the role: The Post Clearance Audit role is responsible for ensuring accuracy & authenticity of customs declarations through examinination of relevant business records, systems and commercial data kept by persons directly involved in the international trade. Tasks and Outputs: Leading, managing and developing an effective audit team. Setting of audit targets, supervision and monitoring of performance. Preparation & implementation of nationwide audit work plans. Conducting quality audits on the AEO and TREO Programme beneficiaries. Ensure adherence & full implementation of the audit policy, procedures and practices. Ensure that proper service and operational records are kept. Ensure taxpayers are issued with audit notification in a timely basis. Undertake Post Clearance targeting of entries before or after cargo release. Lead the taxpayer audit team in conducting the planned audits. Supervise the preparation of audit report on findings. Ensure that tax payers are issued with assessments and notification letters on audit findings. Receive and approve objected taxpayer audit cases for transfer to debt unit for collection, and to Dispute Resolution Unit. Producing audit reports for the Departmental use & for top management meetings. Keep abreast with new trends, emerging risks and take appropriate action accordingly. 16

17 Skills & Experience A Bachelor s degree from an accredited University. Possession of a professional accountant qualification (CPA-K). Knowledge of EACCMA and Customs provisions. Ten years experience in handling audit or similar work preferably within a tax environment. Competencies required for the Role Strong leadership, managerial and administrative skills; Excellent planning, organizational and analytical skills; Computer proficiency in the standard packages (word processing, and internet use) Excellent judgment and decision making capabilities; Excellent communication and interpersonal skills ; Resilient, focused and results oriented individual; Self motivated and dynamic individual Team player 17

18 INVESTIGATIONS AND ENFORCEMENT DEPARTMENT 18

19 JOB DESCRIPTION FORM Date: KENYA REVENUE AUTHORITY Reference Number: Version No.: Job Title: Assistant Manager Investigations Reports to: Manager Investigations Department: Division: Investigations and Enforcement Investigations Direct reports: Supervisor Investigations Purpose of the Job: Lead tax crime investigations team Duties and responsibilities: Investigating tax crimes Oversee the preparation of investigation reports Guide the team in compiling relevant evidence to facilitate investigations Conducting necessary business intelligence analysis/research to support on-going investigations Guide the preparation of case files and supporting the prosecution process Coordinating activities of the investigation team Advising Lead Investigator on matters relating to investigations. Qualifications, Knowledge, skills and Experience University Degree in relevant field from a recognized university Training in financial/fraud investigations Experience in criminal, financial/tax investigations. Knowledge and appreciation of ICT and modern technology in investigations. Resilient, Focused and Results Oriented. Strong analytical mind Experience in any of the following fields: tax audit, Customs & Excise operations, evidence gathering, asset tracing, prosecution, civil litigation, business analysis, forensic investigation and criminal investigation Knowledge and Training of in Domestic taxation and Customs laws will be a distinctive added advantage. 19

20 JOB DESCRIPTION FORM KENYA REVENUE AUTHORITY Reference Number: Date: Version No.: Job Title: Department: Division: Supervisor Investigations Investigations and Enforcement Investigations Reports to: Investigations Direct reports: Officers Investigations Assistant Manager Purpose of the Job: To investigate cases related to tax evasion, establish offences committed and make recommendations on prosecuting tax defaulters with the goal of increasing tax compliance and boosting revenue collection. Duties and responsibilities: Investigating tax crimes Reviewing investigation reports Compiling relevant evidence to facilitate investigations Conducting necessary business intelligence analysis/research to support on-going investigations Co-ordinate the preparation of case files and supporting the prosecution process Qualifications, Knowledge, skills and Experience University Degree in relevant field from a recognized university Training in financial/fraud investigations Experience in criminal, financial/tax investigations. Knowledge and appreciation of ICT and modern technology in investigations. Resilient, Focused and Results Oriented. Strong analytical mind Experience in any of the following fields: tax audit, Customs & Excise operations, evidence gathering, asset tracing, prosecution, civil litigation, business analysis, forensic investigation and criminal investigation Knowledge and Training of in Domestic taxation and Customs laws will be a distinctive added advantage. JOB DESCRIPTION FORM KENYA REVENUE AUTHORITY Date: Reference Number: 20

21 Version No.: Job Title: Department: Division: Officer Investigations Investigations and Enforcement Investigations Reports to: Investigations Supervisor Direct reports: Officers Investigations Purpose of the Job: Administer the relevant Tax Acts, for assessment, collection and accounting for Revenue. Investigation of tax crime Duties and responsibilities: Collecting and collating necessary data for investigations Conducting necessary business intelligence analysis/research to support on-going investigations Collecting evidence for prosecution purposes; Preparation of investigation reports Compiling relevant evidence to facilitate investigations Preparation of case files and supporting the prosecution process Qualifications, Knowledge, skills and Experience University Degree in relevant field from a recognized university Training in financial/fraud investigations Experience in criminal, financial/tax investigations. Knowledge and appreciation of ICT and modern technology in investigations. Resilient, Focused and Results Oriented. Strong analytical mind Experience in any of the following fields: tax audit, customs & excise operations, evidence gathering, asset tracing, prosecution, civil litigation, business analysis, forensic investigation and criminal investigation Knowledge and Training of in Domestic taxation and Customs laws will be a distinctive added advantage. 21

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