OBC-IT MSP Corrigendum 5 Form 13: Bill of Material Instructions

Transcription

1 OBC-IT MSP Corrigendum 5 Form 13: Bill of Material Instructions S.no Guidelines A Overall 1 All monetary figures are to be quoted in Indian Rupees only. The bidder is expected to quote the costs for all items required for fully complying with the requirements of the RFP and the addenda in the respective sections of the price bid. The prices for the respective sections would be deemed to include all components required to 2 successfully utilise the solution. Bank is not responsible for any arithmetic errors in the commercial bid details sheet committed by the shortlisted bidders, however, if there are any computational errors the Bank will evaluate the Bid as per provisions contained under RFP document. 3 The bidder is expected to specify the type of licen along with the details with respect to quantity/rate/etc., wherever applicable. 4 In case the bidder includes/combines any line item as part of any other line item in the commercial bid, then this has to be clearly 5 mentioned in the description indicating the line item which contains the combination The bidder has to quote for each line item. If any line item is part of the solution proposed in the RFP response, it has to be referenced. If 6 it is not applicable, then the Bidder has to mention Not Applicable (NA). The prices, once offered, must remain firm and must not be subject to escalation for any reason within the period of validity. The price would be inclusive of all applicable taxes under the Indian law like customs duty, excise duty, import taxes, freight, forwarding, insurance, delivery, etc. exclusive of only applicable Service Tax, VAT and Octroi / Entry Tax / equivalent local authority cess, which shall be paid / reimbursed on actual basis on production of bills. Any increase in these taxes (excluded taxes) will be paid in actuals by the bank or any new tax introduced by the government will also be paid by the bank The entire benefits / advantages, arising out of fall in prices, taxes, duties or any other reason, must be passed on to Bank. 7 8 The Bidder may insert additional line items as applicable based on the solution offered in the respective tabs The Bidders should quote as per the format of Bill of Material ONLY and a masked replica of the Bill of Material should be enclosed in the technical bid. 9 The masked Bill of Materials which would be submitted as part of the Technical Bill of Material should contain "XX" for ALL the corresponding commercial values that will be present in the unmasked Bill of Material that will be part of the Commercial submission. 10 The Bidder should to the extent possible stick to the same structure of the Bill of Material. Hence the Bank does not expect the bidders to 11 delete necessary rows. Any addition/reduction in the resource or infrastructure quantities will be on pro-rata basis arrived from the respective managed services cost OBC will ONLY consider quotes in Commercial Bill of Material document as the 'Commercial Bid'. Please refer to Overview of IT Landscape (Section 4), Scope Summary (Section 5), Detailed Scope of Work (Section 6), IT Infrastructure detail 14 (Annexure A3) and other document provided as a part of the RFP and the addendums before filling tables in this document. The number of resources and price mentioned by the bidder will be fixed for the current scope. The pro-rata cost will be paid for all increase and 15 decrease in devices during the tenure of the contract Upon finalization of the contract, the 'Commercial Offer' will be firm for the period of contract and would NOT change due to any factor (e.g. change in actual manpower deployment for SLA adherence, economic factors etc.), however bank at its discretion may increase or decrease the resources or 16 quantities which will be paid to bidder on prorata basis. B Application 17 All the formulas & arithmetical calculations will be Vendor's responsibility. 18 Each Shift is a 8 hour shift 19 The shifts are considered to accommodate 24X7 operations 20 Any addition/reduction in the resource quantities will be on pro-rata basis arrived from the respective managed services cost The 1st Quarter of year 1 will be transition(transition cost needs to be factored in 6. Transition cost tab) and hence in year 1 bidder is required to 21 provide steady state operations from quarter 2 onwards. The bidder is required to provide a fixed price for Application Performance management & Assurance Services for CBS & Internet Banking while adhereing to the SLAs mentioned in the RFP. The support window for application performance management will be business hours of the bank. 22 C IT Infra Managed Services 23 *The model given are indicative and are subject to change 24 All the formulas & arithmetical calculations will be Vendor's responsibility. 25 Each Shift is a 8 hour shift 26 The shifts are considered to accommodate 24X7 operations The bidder is required to provision resources for the current quantity of infrastructure mentioned in the Bill of Material. If, in future, the bidder requires more resources, than mentioned in the bill of material, to manage the same quantity of Infrastructure then the bidder will provide the resources at no additional cost to the bank The bidder is also required to factor in the IT Infra managed services for the EMS & Helpdesk tools servers sized by the bidder. Any addition/reduction in the infrastructure quantities will be on pro-rata basis arrived from the respective managed services cost 29 The 1st Quarter of year 1 will be transition(transition cost needs to be factored in 6. Transition cost tab) and hence in year 1 bidder is required to 30 provide steady state operations from quarter 2 onwards. D Performance management 31 The bidder is required to provide the cost for the periodicity mentioned in the "3.Performance " tab E 4. ATS for CBS,E-banking, 1 of 10

2 OBC-IT MSP Corrigendum 5 Form 13: Bill of Material Instructions The ATS cost for individual applications has to be quoted in separate line items in this section. The Bidder has to create additional line 32 items in this section if required F EMS & Helpdesk Tools 33 EMS Tools and Helpdesk tool will be provided on a capex model to the bank. The cost of the infrastructure required by the bidder for EMS & Helpdesk Tools will be loaded to the Commercials of the Bidder for the purpose of 34 Evaluation and TCO Calculation. However the Bank will procure the infrastructure on its own. Bidder is required to provide the count of infrastructure required to host the EMS & Helpdesk tools at DC and DR. The Bank will procure the 35 required infrastructure on its own Thus, based on the design proposed by the Bidder, the Bank will consider a notional rate as mentioned in D. Infrastructure Cost for EMS & Helpdesk Solution for hardware, DB, OS to determine the Bidder's TCO. This will be for the purpose of evaluation and normalization of bids only. 36.The Bank will calculate the prorata license charges from the above tables and will use it for any increase/decrease of infrastructure in future ATS will be paid from the date of successful sign off of tools by the bank G Transition Cost It is expected that for transition, the onboarding of team leads will take 1month from the date of release of PO by the bank and the transition will take another 3 months from date of on boarding of leads i.e. transition will be completed within 4months from the date of release of PO by the bank. 39 Hence the bank will pay only for the 3 months of transition once the leads are on boarded by the bidder. The bidder is required to provide a fixed transition cost to the bank. The bidder is required to complete the transition within timelines stipulated in 40 the RFP. 2 of 10

3 OBC-IT MSP Corrigendum 5 Form 13: Bill of Material Summary S.no Function Year 1 Year 2 Year 3 Year 4 Year 5 Amount A. Managed Services 1 Application Services 2 IT Infra. Managed Services (Domain & Cross Functional Services) Resource Cost 3 Performance Assment Cost 4 ATS Support for CBS, Internet Banking & 5 EMS,APM & Helpdesk Tools 6 Transition Cost Cost of Ownership (TCO). All the prices of this document should flow correctly from the respective sheets The total cost should flow from the individual sheets within this Appendix. The prices, once offered, must remain firm and must not be subject to escalation for any reason within the period of validity. The price would be inclusive of all applicable taxes under the Indian law like customs duty, excise duty, import taxes, freight, forwarding, insurance, delivery, etc. exclusive of only applicable Service Tax, VAT and Octroi / Entry Tax / equivalent local authority cess, which shall be paid / reimbursed on actual basis on production of bills. Any increase in these taxes (excluded taxes) will be paid in actuals by the bank or any new tax introduced by the government will also be paid by the bank The entire benefits / advantages, arising out of fall in prices, taxes, duties or any other reason, must be passed on to Bank. The Bidder is responsible for all the arithmetic computation & price flows. Bank is not responsible for any errors in computation by the bidder. 3 of 10

4 OBC-IT MSP RFP Corrigendum 5 Form 13: Bill of Material 1. Application Cost S.no Function Description Resource Level A Resource Cost Core Banking & Internet Banking NEFT,RTGS,SFMS EMS & Helpdesk tools Application Performance - CBS & internet Banking 6 any other please specify Resource Cost for Application Services Finacle or higher and Finacle E- Banking NEFT,RTGS,SFMS Microsoft Exchange 2010 or higher EMS & Helpdesk Tools Application Performance management & Assurance Services for CBS(fixed cost as per support window) L1 2 L2 1 L1 2 L2 0 L1 1 L2 0 L1 1 L2 0 L1 L2 Resource/Shift PS: 1. The prices, once offered, must remain firm and must not be subject to escalation for any reason within the period of validity. The price would be inclusive of all applicable taxes under the Indian law like customs duty, excise duty, import taxes, freight, forwarding, insurance, delivery, etc. exclusive of only applicable Service Tax, VAT and Octroi / Entry Tax / equivalent local authority cess, which shall be paid / reimbursed on actual basis on production of bills. Any increase in these taxes (excluded taxes) will be paid in actuals by the bank or any new tax introduced by the government will also be paid by the bank The entire benefits / advantages, arising out of fall in prices, taxes, duties or any other reason, must be passed on to Bank. 2. The 1st Quarter of year 1 will be transition(transition cost needs to be factored in 6. Transition cost tab) and hence in year 1 bidder is required to provide steady state operations from quarter 2 onwards. 3. The bidders are required to quote a fixed cost for application performance management for CBS & Internet Banking while adhering to SLAs & support window i.e. during bank's business hours Annual Prices Minimum Shift Year 1 Year 2 Year 3 Year 4 Year 5 for 5 years 4 of 10

5 OBC- IT MSP RFP Corrigendum 5 Form 13: Bill of Material 2. IT Infra Managed Services Annual Prices S.no Function Type Class/Type of Infrastructure/Function Indicative Model* Indicative Quantity Resource Level Resource/Shift (A) Minimum Shift (B) Year 1 Year 2 Year 3 Year 4 Year 5 for 5 years A Resource Cost 1 2 Server Servers Mid-Level 3 Servers High Level Oracle M9000, M8000, M5000, T5-2, or equivalent Servers Entry Level Virtual Instances Virtual Instances Sun Fire V440, Sun Fire 6800 server, Sun Fire 6900 server, M4000, T5220,T4-1 or equivalent HP ProLiant, IBM X series 345, Wipro Netpower or equivalent Hyper V/ Vmware 4 Storage Storage Enterprise Hitachi VSP Storage or equivalent 3 5 Storage Storage Modular EON stor- IB DB Storage, Net StorSTORAGE, Wipro 14 Storage or equivalent Storage SAN Switches & FCIP swicthes SAN Swicthes Brocade 4100 SAN Switch, Brocade 5300 SAN Switch or equivalent 16 L2 1 7 Backup and restore Services Backup Device Tape Library SL 500 Tape Library or equivalent 2 8 Backup and Backup Device Tape Library Single drive tape library 5 restore Services 9 10 Database Database Production, non production & DR Environment Oracle DB - 11g,10g, 8i,9i or equivalent Database Production, non production & DR Environment MS SQL & MySQL Network Networks Routers,L3 Switches,L2 Switches etc,load balancers Cisco VPN 3080,Cisco 6509 Core Switches, Cisco 2950 Access Switches, Cisco 2691 routers, Cisco 3640 Router, Cisco 1700 Series routers 25 L1 2 L Servers Server Resource at CBS Cell L1 1 Server 14 Servers Server Resource at Corporate Office L1 1 Server 15 any other, pls specify Resource Cost for IT Infra Managed Services PS: 1. The prices, once offered, must remain firm and must not be subject to escalation for any reason within the period of validity. The price would be inclusive of all applicable taxes under the Indian law like customs duty, excise duty, import taxes, freight, forwarding, insurance, delivery, etc. exclusive of only applicable Service Tax, VAT and Octroi / Entry Tax / equivalent local authority cess, which shall be paid / reimbursed on actual basis on production of bills. Any increase in these taxes (excluded taxes) will be paid in actuals by the bank or any new tax introduced by the government will also be paid by the bank The entire benefits / advantages, arising out of fall in prices, taxes, duties or any other reason, must be passed on to Bank. 2. The 1st Quarter of year 1 will be transition(transition cost needs to be factored in 6. Transition cost tab) and hence in year 1 bidder is required to provide steady state operations from quarter 2 onwards. 3. The bidders can add more shifts or resources or resource levels based on the bidder's solution requirements. The bidder is required to provide resources to adhere to Service levels mentioned in the RFP. The bidder can share resources between tracks or within a particular track, however in that instance bidder needs to clearly identify the tracks in which the resource would be shared. and it should adhere to the minimum onsite deployment shared in the RFP/Corrigendum. 5 of 10

6 OBC-IT MSP RFP Corrigendum 5 Form 13: Bill of Material 3. Performance Performance Assment Services Year 1 Year 2 Year 3 Year 4 Year 5 Performance Assment Quarterly Performance Analysis for systems Bi-Annual Storage Assment Service Bi-Annual Backup Assment Service Quarterly Database Performance Assment Services any other, pls specify cost for performance management for 5 years PS: 1. The prices, once offered, must remain firm and must not be subject to escalation for any reason within the period of validity. The price would be inclusive of all applicable taxes under the Indian law like customs duty, excise duty, import taxes, freight, forwarding, insurance, delivery, etc. exclusive of only applicable Service Tax, VAT and Octroi / Entry Tax / equivalent local authority cess, which shall be paid / reimbursed on actual basis on production of bills. Any increase in these taxes (excluded taxes) will be paid in actuals by the bank or any new tax introduced by the government will also be paid by the bank The entire benefits / advantages, arising out of fall in prices, taxes, duties or any other reason, must be passed on to Bank. 6 of 10

7 OBC-IT MSP RFP Corrigendum 5 Form 13: Bill of Material 4. ATS for CBS and Internet Banking S.No. Software Modules Product name & version se Type A. ATS cost s es Annual Prices Year 1 Year 2 Year 3 Year 4 Year 5 se se se se s s s s for 5 years 1 ATS for Finacle CBS Finacle Enterprise 2 ATS for E-banking Finacle e- Banking Solution version Enterprise Hours of OEM Support Microsoft Exchange 2010 Enterprise any other, pls specify For ATS Cost PS: 1. The prices, once offered, must remain firm and must not be subject to escalation for any reason within the period of validity. The price would be inclusive of all applicable taxes under the Indian law like customs duty, excise duty, import taxes, freight, forwarding, insurance, delivery, etc. exclusive of only applicable Service Tax, VAT and Octroi / Entry Tax / equivalent local authority cess, which shall be paid / reimbursed on actual basis on production of bills. Any increase in these taxes (excluded taxes) will be paid in actuals by the bank or any new tax introduced by the government will also be paid by the bank The entire benefits / advantages, arising out of fall in prices, taxes, duties or any other reason, must be passed on to Bank. 7 of 10

8 OBC-IT MSP RFP Corrigendum 5 Form 13: Bill of Material 5.EMS,APM Helpdesk Tools cost S.No. Software Modules Product name & version se Type Indicative Existing Quantity A. APM, EMS & Helpdesk se Cost Bidder to fill in the details of the proposed TooLs product Name & version (Bidder to fill the type of license proposed) Application Performance se for CBS & internet Banking Applications Finacle and Internet Banking Helpdesk Admin se Cost 20 Helpdesk self ticketing console license cost 4500 Server 176 Server - Virtual Instances 50 Storage 17 Data Base 85 Backup (Tape Library) 7 Network 25 SLA Module All in scope infrastructure Asset and Configuration Database (CMDB) All in scope infrastructure Service Level All in scope infrastructure Incident All in scope infrastructure Problem All in scope infrastructure Change All in scope infrastructure Patch All in scope infrastructure Performance All in scope infrastructure any other, please specify* Sub- APM, EMS & HelpdeskTools se Cost (A) B. APM, EMS & Helpdesk ATS Cost S.No. Software Modules Product name & version se Type Indicative Existing Quantity A. APM, EMS & Helpdesk ATS Bidder to fill in the details of the proposed TooLs product Name & version (Bidder to fill the type of license proposed) Application Performance se for CBS & internet Banking Applications Finacle and Internet Banking Helpdesk Admin se Cost 20 Helpdesk self ticketing console license cost 4500 Server 176 Server - Virtual Instances 50 Storage 17 Data Base 85 Backup (Tape Library) 7 Network 25 SLA Module All in scope infrastructure Asset and Configuration Database (CMDB) All in scope infrastructure Service Level All in scope infrastructure Incident All in scope infrastructure Problem All in scope infrastructure Change All in scope infrastructure Patch All in scope infrastructure Performance All in scope infrastructure any other, please specify* Annual Prices Year 1 Year 2 Year 3 Year 4 Year 5 Year 1 Year 2 Year 3 Year 4 Year 5 for 5 years for 5 years Sub- APM,EMS & Helpdesk Tools ATS Cost (B) C. APM,EMS & Helpdesk tools Implementation Cost S.No. Tools Implementation Time Man-Months effort Per Man-Month Cost APM Tools Implementation cost for CBS & Internet Banking Application Helpdesk Tools Implementation Cost EMS Tools implementation Cost any other, please specify* Sub- APM, EMS & HelpdeskTools Implementation Cost (C) Implementation Cost 8 of 10

9 OBC-IT MSP RFP Corrigendum 5 Form 13: Bill of Material 5.EMS,APM Helpdesk Tools cost D. Infrastructure Cost for APM,EMS & Helpdesk Solution S.No. Hardware/Software Type Configuration Quantity required (to be filled by Bidder) A Unit Per Unit Price (Fixed) B 2 CPU, octa core, Intel Server at DC E52650and above,32 GB RAM, 2x600 GB HDD with 1 RAID 1+0 Per server 5,00, Additional RAM 8GB per 8GB 8, Storage at DC Enterprise Storage per 500 GB of usable space 50, OS at DC Enterprise Version Per OS 40, Database at DC Enterprise Edition Per Instance of MS SQL DB 5,00, Database at DC Enterprise Edition Per Instance of Oracle DB 13,00, Server at DR 7 2 CPU, octa core, Intel E52650and above,32 GB RAM, 2x600 GB HDD with RAID 1+0 Per server 5,00, Additional RAM 8GB per 8GB 8, Storage at DR Enterprise Storage per 500 GB of usable space 50, OS at DR Enterprise Version Per OS 40, Database at DR Enterprise Edition Per Instance of MS SQL DB 5,00, Database at DR Enterprise Edition Per Instance of Oracle DB 13,00, any other, please specify* Sub- Infrastructure Cost for APM, EMS & Helpdesk Tools (D) E. Training Cost for APM, EMS & Helpdesk Solution S.No. Parameter Description Count of Year 1 No of Days of Training Unit Batches Operations & Administration Training (Core Team) of EMS 1 & Helpdesk Tools Batch of 10 people 2 5 Days per Batch Operations & Administration Training (Core Team) of APM 2 Tools Batch of 10 people 2 5 Days per Batch 3 Operations Training end users - Train the trainer Batch of 20 people 2 3 Days per Batch 4 any other, please specify* Sub- Training Cost for APM,EMS & Helpdesk Solution (E) For APM,EMS & Helpdesk Tools (A)+(B)+( C)+(D)+ ( PS: E) 1. The prices, once offered, must remain firm and must not be subject to escalation for any reason within the period of validity. The price would be inclusive of all applicable taxes under the Indian law like customs duty, excise duty, import taxes, freight, forwarding, insurance, delivery, etc. exclusive of only applicable Service Tax, VAT and Octroi / Entry Tax / equivalent local authority cess, which shall be paid / reimbursed on actual basis on production of bills. Any increase in these taxes (excluded taxes) will be paid in actuals by the bank or any new tax introduced by the government will also be paid by the bank The entire benefits / advantages, arising out of fall in prices, taxes, duties or any other reason, must be passed on to Bank. Year 1 C=A*B 9 of 10

10 OBC-IT MSP RFP Corrigendum 5 Form 13: Bill of Material 6. Transition Cost S.no Function Description Transition Timeline Per Month Cost Transition Cost A B C= A x B 1 Transition Cost As per Transition scope mentioned in the RFP 3 months 6 Transition Note: 1. It is expected that for transition, the onboarding of team leads will take 1month from the date of release of PO by the bank and the transition will take another 3 months from date of on boarding of leads i.e. transition will be completed within 4months from the date of release of PO by the bank. Hence the bank will pay only for the 3 months of transition once the leads are on boarded by the bidder. 2. The prices, once offered, must remain firm and must not be subject to escalation for any reason within the period of validity. The price would be inclusive of all applicable taxes under the Indian law like customs duty, excise duty, import taxes, freight, forwarding, insurance, delivery, etc. exclusive of only applicable Service Tax, VAT and Octroi / Entry Tax / equivalent local authority cess, which shall be paid / reimbursed on actual basis on production of bills. Any increase in these taxes (excluded taxes) will be paid in actuals by the bank or any new tax introduced by the government will also be paid by the bank The entire benefits / advantages, arising out of fall in prices, taxes, duties or any other reason, must be passed on to Bank. 10 of 10