E-Advising and Early Alerts: Proactive Interventions across Divisions at California State University Long Beach

Transcription

1 E-Advising and Early Alerts: Proactive Interventions across Divisions at California State University Long Beach Dr. Nele Hempel-Lamer, Interim Associate Vice President for Undergraduate Studies, California State University Long Beach

2 Session Description and Speakers Saturday, July 25 1:30 p.m. 2:15 p.m. In 2014, California State University Long Beach (CSULB) joined the Education Advisory Board (EAB) Student Success Collaborative and introduced a number of electronic advising tools that can be calibrated to serve the university s diverse student body. Predictive analytics, early alerts and student degree planners reshape the traditional advising appointment and help ensure that students remain on track. Hands-on faculty mentoring of students on probation as well as proactive academic major and career exploration are resources offered collaboratively by Student Affairs and Academic Affairs. Enrollment Services (housed in the Division of Administration and Finance) is actively involved in these efforts and officially liaises with the vendor for continued customization of the advising system to best suit the needs of the university. The presentation highlights e-advising campaigns as well as showcases early intervention strategies employed by CSULB.

3 Class Schedule Planner Validate Enroll Degree Planner Grade Degree Audit

4 Fitting the pieces together Focusing on Students Academic Requirements Report (ARR) Validate Enrollment Class Schedule Planner Degree Planner Supporting Advisors Academic Requirement Report (ARR) Advisor Connect EAB Improving Advisor Communication Degree Planner Next phase will focus on analytics including class demand and implementation of EAB Campus 4

5 Overview of Proactive/Intrusive Advising Practices Implemented Earlier: Mandatory Second Semester Freshmen Advising, enforced through Advising Holds. Campus-wide adoption of the Academic Requirements Report, a studentand advisor facing tool that reliably inventories a student s progress towards fulfilling degree requirements in the Major, Minor, and GE. Timely Graduation Policy Common Management System (CMS) Reports 5

6 Tools Available at ES Website Student Advising Reports Undergraduate Student Four GPA Report (0920) Candidates with Outstanding Requirements (0694) Active Students by Active Plan (299) Enrolled by Academic Plan Matrix (0446) Active Students Approaching or On Probation (0539) Inactive Students Discontinued and Disqualified (0540, 0541) Academic Standing Matrix for Undergraduate Students (0883) GWAR Required (0391) Graduation Status Report (0401) 10-Year Rule (0351) 6

7 Referring students to an advisor? Look for Advisor Connect online! 7

8 The Advisor Connect scheduling tool offers students an easy and efficient way to make appointments, sign up for workshops, and receive important announcements.

9 Current Status Used by 14 Professional Advising Centers in Academic and Student Affairs: UCUA, CBA, COE, CNSM, COED, ATLAS, COTA, CHHS SSSP, GWAR, EOP, CAMP, UHP All Advising Centers will be connected by end of Summer! What is Advisor Connect? Allows students to schedule advising appointments with Advising Centers Provides advisors a means to communicate with students verifying advising appointments Provides Advising Centers a method to advertise and track attendance in Workshops 9

10 The tool provides advisors with critical student information within the appointment details.

11 Predictive Analytics (EAB) Current Status: All Professional Advisors successfully trained on EAB Platform Improved collective understanding and implementation of proactive targeted outreach and oversight campaigns Working well for both Native and Transfer Students Monthly EAB Leads meetings established Regular trainings offered for new users Monthly webinars hosted by EAB 11

12 Predictive Analytics (EAB) Additional Campaign Trends on Campus Identifying students who are enrolled and close to graduation for assistance with graduating in a timely manner and registering for needed coursework. Identifying students who are not succeeding in their chosen major and are in need of major exploration and matching. Using EAB to reach out to students who are doing very well to provide timely graduation and scholarship advice, which may improve student retention. 12

13 Student Success Collaborative Quicker access to information

14 Student Success Collaborative Quicker access to information Information across campus

15 Student Success Collaborative Quicker access to information Information across campus Keeping students on track

16 Degree Planner or Smart Planner Recommendations based on ideal timely progression. Plan is based on the student s current progress and updates based on registration, course completions, transfer credit, and substitutions. Adds extra requirements when needed, such as developmental math or writing pathway. Plan is customizable by the student and advisor including unit load, shopping style course selection, and drag-and-drop rearrange courses. Plan is integrated with degree audit and registration. What-if capability for change of major, add a major/minor. 16

17 Updates 97 Majors and 35 Minors are live including premajors! Finish up with all programs including minors and certificates prior to Spring 2016 registration Over 90% of students now have plans with more than 12,500 Undergrads utilizing their plan Students with subplans can declare via the Planner rev 11/26/

18 Degree Planner The degree planner allows students the ability to plan out their entire academic career. It tracks their Major, GE and Electives progress. Double majors or minors can be added and planned as well.

19 Degree Planner Students can set their ideal number of units per semester, and even add in summer or winter terms. The plan will include their outstanding GE and major/minor requirements. Students can run a number of reports, showing their progress towards degree. Students can individually customize their plan. Advisors can use this tool to help students take ownership of their education.

20 Live since Fall Registration 2014 By Spring Registration 2015, 44% of all undergraduates used Class Schedule Planner to register for classes! Provides students with multiple schedule options Students can now import their classes from their Degree Planner 20

21 Schedule Planner The schedule planner is not only a tool for advisors, but rather a tool for students. By adding the desired courses and any breaks, like work or other obligations, students can generate several possible schedules with their chosen courses.

22 Schedule Planner

23 Questions and Comments