Andrea Schmook Mental Health Consultant, Speaker and Trainer Phone:

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1 Andrea Schmook Mental Health Consultant, Speaker and Trainer Phone: Mental Health Competency Based Work Experience Position Competency Experience 4/1/09 8/15/12 Executive Director, ACMHS Consumer Driven Services, LLC 7/2005 3/31/2009 Director, Consumer Driven Services, Anchorage Community Mental Health Services More than 15 years Program Director experience; define problems; research grant opportunities; grant administration and budgeting; organizational management; plan, direct, coordinate activities Design, Develop and Implement Consumer Directed Services 7/2007 3/31/09 Wrote grant application; design; plan; and develop Wellness Innovations Center 3/2006 6/30/07 Project Director, CHOICES, Inc. (20% of time is billed to CHOICES through Anchorage Community Mental Health Services 10/2003 6/2005: Alaska Psychiatric Institute Consultant on developing a mental health consumerrun Community Mental Health Clinic Design, Develop Office of Consumer and Family Affairs at State Hospital Wrote grant and administered it to develop The Wellness Innovations Center; leadership to staff and center members; develop presentations; prepare annual budget and budgets for grants; write grant applications; attend meetings with funders; work on statewide level with government officials. Project Director to develop statewide peer support workforce in Alaska; exhibit leadership and judgment in development, implementation and evaluation of plans. Consumer Driven Services emphasizes recovery, empowerment, education/training, peer support, consumer-run services/businesses, employment, and development of support groups. Co-facilitate WRAP groups. Serve on DBH statewide workgroups, such as Competency Workgroup; EITF Workgroup; OISPP Committee. Serve on Trust Workforce Development Workgroup. Establish a mental health consumer driven Wellness Innovations Center. The philosophy of the center is each one, teach one. This is a member center with member lead groups such as, GROW, DBSA, Recovery. Members prepare lunch; develop menus, shop, serve, and cleanup. Members are involved in the decisions of the center. There is vocational education, training, and assistance with job search and hiring process. It includes a computer lab to learn how to use a computer, learn typing skills and various software programs, internet research, resume preparation, job searches. Wrote a grant to fund CHOICES, Inc. to deliver Independent Case Management and Flexible Supports. This is a mental health consumer-run organization that will deliver case management and skills development through billing Medicaid as a community mental health clinic. Develop Action Plan for establishing and developing the Office. Implement Action Plan which includes surveys, patients rights and ethics, consumer council, consumer education, special community education events. 1

2 Position Competency Experience 05/ /2004 Southcentral Counseling Center 04 10/2002: Contract Consultant, The Jorgenson Group, Harrisville, New Hampshire Predevelopment Services for Statewide Consumer Organization (Alaska Mental Health Trust, Small Project Grant) Design, Develop and Write Training Curriculum and Facilitators Guide; Design and Develop Computer Based Learning; Managed Project Facilitate the workshops, trainings, meetings, and document preparation and dissemination required to create statewide consumer organization. Held two consumer face-to-face trainings on consumer organization development; consumers selected initial board of directors; wrote by-laws and Articles of Incorporation. Conduct literature search to develop curriculum, Office of Consumer Affairs: Establishing, Developing and Expanding the Role in State, Regional and Local Government, under contract to the National Association of Consumer/Survivor Mental Health Administrators for the U.S. Department of Health and Human Services, SAMSA, Center for Mental Health Services. 10/2000 to 10/2003: Department of Psychiatry, National Research and Training Center on Psychiatric Disability, University of Illinois at Chicago. 10/1995 / 06/2001: Director, Office of Consumer Affairs and Development, Illinois Department of Human Services, Office of Mental Health, Chicago, Illinois Member of National Consulting Team to Design and Develop Self-Determination Protocols/Tools for consumers of mental health services to be used in program and policy development and advocacy Program Design and Implementation; Design and Deliver Presentations/ Trainings; Provide Oversight for Administration and Business; Managed Project Oversee Administration and Business Function of State Contract Established work group to identify hospital consumer survey Developed Community Agency Monitoring Tool Established work group to develop focus group criteria, facilitated groups, wrote report on results Reviewed existing self-determination criteria for other disability groups. Developed framework on the individual level; mental health services to include supports and policies that foster selfdetermination; and the collective social and shared selfdetermination focusing on the political, economic, cultural and social context. Designed The National Self-Determination and Psychiatric Disability Invitational Conference: We Make the Road by Traveling on It, held in Chicago, Illinois 10/2-3/03 Designed and implemented a statewide program to hire people in recovery from mental illness into Consumer Specialist positions within 11 Illinois state hospitals. Developed job description to meet ADA requirements. Created training for hospital administrators and management staff to meet legal requirements, developed interview questionnaire, assisted in interviewing and hiring process. Assisted in salary negotiations, contract preparation. Facilitated statewide monthly meetings to oversee implementation and development of new program. Monitored contract between State of Illinois and Mental Health Consumer Education Consortium (statewide consumer organization) for US DHHS, Center for Mental Health Services Consumer and Family Network Three Year Grant. Conducted focus groups in state hospitals to find out from patients items important to them to be included on survey. Developed pilot project protocol with CQI to implement on a limited basis. Developed monitoring instrument and protocol to monitor community agencies compliance with contract language for consumer participation in planning, developing, delivering, and evaluating services. Facilitated 298 consumers in focus groups in state hospitals and community agencies. Prepared detailed reports on results such as rehabilitation, managed care, satisfaction survey, medication education, and forensic services at high security state hospital. 2

3 Position Competency Experience 04/1994 / 09/1995: Consultant, Elgin Mental Health Center, Elgin, Illinois 07/1994 / 09/1995: Consultant, Consumer Empowerment Project, State of Illinois, Office of Mental Health 03/1991 / 09/1992 Field Worker, GROW, Inc, Chicago, Il and Newark, DE 09/ /1989: Co-founder and President; Executive Director, Mental Health Consumers of Alaska, Anchorage : Consultant; discussant; workshop presenter; staff training; key note speaker Developed specialized training events for community providers Participant on Workgroup, literature search, establish criteria for focus groups, conduct focus groups, write detailed report of results Participant on Workgroup regarding Relapse Prevention Planning Grant Writing; Principal Investigator; Provided oversight to staff for the administration and business function of grant Program Design and Implementation; Design and Deliver Staff Training; Conduct Literature Search Design Training Program/Materials for Forensic Network Development; Managed Project Market Program statewide, Hire and train Delaware staff, administrative support; Managed project Grant Writer; Design and Implement Program; Oversee Grant Administration and Business Functions; Managed Overall Project Systems change agent: recovery culture; hiring qualified former/current consumers of mental health services; establishing an office of consumer affairs Developed training curriculum and conducted training on Hiring Qualified People with Mental Health Consumer Experience. This included ongoing consulting services to implement hiring process, ADA training, Staff Sensitivity Training for Consumer Hiring Initiative, as requested by community agencies. Requested by State Rehabilitation Director to participate in workgroup to set protocol for Consumer Medication Education. Facilitated focus groups within state hospitals and community agencies and prepared written report. Participated in workgroup with network staff, hospital and community agency staff, and hospital patients and consumers from community to develop criteria for plan, developed protocol for consumers in and out hospital on using the plan in both places in group setting, conducted pilot project. Wrote application with a grant writer for SSA funds for community-based benefits planning for people with disabilities. Awarded $300,000 for the 1st year of a five-year project. Administered grant. Hired project director and benefits specialists to develop, implement and market services. Design/develop/implement hospital and community staff training on patient sensitivity training such: Positive Staff/ Recipient Interaction; A Recovered Person s Perspective on Medication; Involuntary Interventions; Facilitating Recovery. Worked with an established statewide work group with forensic professionals to design and implement training. Conduct trainthe-trainer events to develop a consumer/family network to make presentations in their local communities to educate staff and family members about forensic mental health services. Marketed self-help program in Chicago subburbs to meet grant requirements of contract with State of Illinois, and State of Delaware and Robert Wood Johnson Foundation funding requirements. Developed self-help groups and mentored leadership of individuals in groups. Co-founder and first President. Wrote successful $125,000 grant application. As Executive Director, designed and implemented peer support, advocacy and public education programs. First year project review was rated 12 th out of 46 statewide community mental health programs. Consulted in Idaho, Indiana, Illinois, Ohio, Delaware; Midwestern States Hospital Association; panel discussant; conference/workshop presenter and key note speaker to various organizations/groups in a variety of states, such as Georgia, Nebraska, Ohio, Kansas, Washington DC; staff training in state hospitals, community agencies, government agencies. 3

4 A W A R D S Recipient of 2010 Athena Society Award presented by the Anchorage Chamber of Commerce U.S. Department of Justice, Award for Public Service for a series of symposiums held throughout Illinois dealing with the Police Response to People with Mental Illness. Triumphant Spirit Award, Illinois Department of Human Services, Metro Suburban Network Advisory Council Partners in Recovery Distinguished Service Award in Recognition of Outstanding Service to the Mental Health Association State of Alaska Award for Outstanding Service as a Volunteer in Mental Health Consumer Advocacy Alaska Gold Pan for Contributions to Advocacy Services of Alaska The Maurine Withers Award by Ecker Center Board of Directors for outstanding contributions in the field of mental health P U B L I C A T I O N S University of Chicago, Center for Psychiatric Rehabilitation, Psychiatric Rehabilitation Skills, Vol. 1, No. 1, pp , Recovery: A Consumer/Survivor Vision of Hope. Boston University, Center for Psychiatric Rehabilitation, The Experience of Recovery, They Said I Would Never Get Better. Corrigan, P.W., Lickey, S., Schmook, A., Virgil, L., & Juricek, M. (1999). Dialogue among stakeholders of severe mental illness. Psychiatric Rehabilitation Journal, 23, National Technical Assistance Center for State Mental Health Planning, Offices of Consumer Affairs: A Pathway to Effective Public Mental Health Services. (November, 2000) U.S. Department of Health and Human Services, Substance Abuse and Mental Health Services Administration, Center for Mental Health Services under contract with the National Association of Consumer/Survivor Mental Health Administrators, Office of Consumer Affairs: Establishing, Developing and Expanding the Role in State, Regional and Local Government (2002). Bamberger, L., Chamberlin, J., Cook, J., Furlong-Norman, K., Granger, B., Guevara, R., Heller, T., Hines, M., Holmes-Bonilla, L., Huynh, C., Jonikas, J., Laris, A., Oaks, D., Powers, L., Hogers, J., Schmook, A., Vogel- Scibilia, S., Tayler, A., Self-Determination for People with Psychiatric Disabilities: An Annotated Bibliography of Resources. UIC Research & Training Center on Psychiatric Disability and the UIC NRTC Self-Determination Knowledge Development Workgroup. (2002). Bamberger, L., Chamberlin, J., Cook, J., Furlong-Norman, K., Granger, B., Guevara, R., Heller, T., Hines, M., Holmes-Bonilla, L., Huynh, C., Jonikas, J., Laris, A., Oaks, D., Powers, L., Rogers, J., Schmook, A.,Vogel- Scibilia, S., Tayler, A., Self-Determination Framework for People with Psychiatric Disabilities. UIC Research & Training Center on Psychiatric Disability and the UIC NRTC Self-Determination Knowledge Development Workgroup. (2002). Cook, Judith A., Petersen, Carol, Jonikas, J.A., with consultants Arthur, T., Lefley, H., Mancuso, L., Nobling, J., Schmook, A., Van Landschoot, A., Express Yourself! Assessing Self-Determination in Your Life. UIC NRTC Self-Determination Series. Schmook, A. (Undated). Creating a recovery vision statement. Distributed by the National Association for State Mental Health Program Directors. Giffort, D., Schmook, A., Woody, C., Vollendorf, D., & Gervain, M. (in press). Construction of a scale to measure consumer recovery. Psychiatric Rehabilitation Skills. A F F I L I A T I O N S 2009 Member of the Trust Training Cooperative Advisory Council 2006 to Present Member of the Alaska Psychiatric Hospital Advisory Board and Chair of the Quality Assurance Committee Appointed by Governor to serve on the Alaska Mental Health Board; served two years as Chairperson 4

5 1995 to Present - National Advisory Board to Department of Psychiatry, National Research and Training Center on Psychiatric Disability, University of Illinois at Chicago 2004 to 2007 President Board of Directors of Peer Properties, Inc., a peer-run landlord-tenant non-profit whose purpose is to provide safe, affordable, accessible and decent housing for homeless adult women with mental illness or co-occurring disorders in a peer-supported environment to 2007 Vice President on Board of Directors of Recovery Education Centers of Alaska (RECA), private school whose mission is to facilitate the recovery and independence of persons with psychiatric diagnosis Served as the Consumer Representative on the MHSIP Midwest States User Group, representing Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Nebraska, Ohio and Wisconsin Invited by President and Mrs. Clinton and Vice President and Mrs. Gore to attend the White House Conference on Mental Health in Washington, D.C., in 1999 Served as Secretary and Vice President on the Board of Directors of the National Association of Consumer/ Survivor Mental Health Administrators Served on the National Association of State Mental Health Program Directors President s Task Force on Employment One of five Consumers from the United States invited by the World Federation of Mental Health to represent the US at the World Congress on Mental Health, Auckland, New Zealand, 1989 Other Board of Directors memberships included the Mental Health Consumers of Alaska, Alaska Mental Health Association; Advocacy Services of Alaska; Alaska Alliance for the Mentally Ill Past Member of the Editorial Board of The Mental Health AMERICAN References Upon Request 5