BENCHMARK EVALUATION. Highways and Public Works Information and Communications Technology

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "BENCHMARK EVALUATION. Highways and Public Works Information and Communications Technology"

Transcription

1 Identification Section BENCHMARK EVALUATION Position Title: Supervisor s Title: Department: Branch/Unit: Network Solutions Specialist Network Solutions Architect Highways and Public Works Information and Communications Technology General Summary This position provides senior technical expertise to support, maintain and further develop the corporate integrated network infrastructure. Organizational Structure Deputy Minister Executive Assistant Director, French Language Services Director, Human Resources Director, Supply Services Assistant Deputy Minister, Corporate Services Assistant Deputy Minister, Property Management Assistant Deputy Minister, Transportation Assistant Deputy Minister, Information and Communications Technology Deputy Chief Information Officer Manager, Corporate Information Management Manager, Development Services Director, Technology Infrastructure and Operations Manager, Telecom Services Manager, Data and Application Support Manager, Network Services Systems Programmer Network Support Supervisor Network Infrastructure Architect Network Security Architect Network Solutions Architect Network Solutions Specialist Benchmark

2 Principal Responsibilities 1. Designs, builds, integrates and maintains a variety of essential IT solutions (e.g. YNet Active Directory infrastructure and Exchange server infrastructure); acts as senior technical expert in the production of tactical plans, diagrams and specifications; participates in life cycle planning for the government s core operating environment (e.g. servers, printers, desktop hardware, desktop solutions); acts as project leader to coordinate and oversee work activities related to the installation, configuration and testing of various IT tools, devices and software during implementation phase of solution infrastructure improvement and upgrade projects. 2. Conducts assigned research projects (independently or as part of a team) to investigate, evaluate and select new technology solutions and products. This includes identifying potential products for evaluation, determining evaluation criteria and conducting evaluation tests, assessing functional requirements and features, feasibility and cost benefit factors, potential impacts / risks, technical conformity / compatibility / integration within the existing architecture and environment, providing technical input for final selection and performing preliminary assessment of new and emerging products and technologies to determine relevance for the government. 3. Provides technical input to the review and updating of strategic corporate IT solution policies, standards, procedures and guidelines for desktops, printers, servers and core service applications; ensures IT solution projects adhere to established criteria and techniques associated with integration of products within the network. 4. Contributes to the development and maintenance of an overall, integrated solution architecture for Network Services component of the government s corporate business continuity plan, e.g. tests and recommends alternatives to ensure proper protection and contingency recovery of core network services, develops and conducts business continuity tests and documents and communicates the results to departmental systems user groups. 5. Evaluates the impact of changes to existing solutions and/or the overall solutions infrastructure; reviews plans to introduce new or modified products / solutions and assesses technology to determine fit within existing solution architecture and to ensure that performance and availability of core applications / services are not compromised; monitors and manages server CPU (central processing unit) and resource utilization to identify necessary changes; performs testing prior to implementation of solution / product.

3 6. Contributes to the successful implementation of integrated products for core network service components, as well as for desktop hardware and software, the servers, operation systems and functional / service applications (non-desktop) which includes assisting the supervisor in planning and scheduling the various tasks and activities involved, acting as project leader of internal and external teams during various evolution / transition phases and managing the performance of contractors to ensure services are in accordance with contract terms and conditions. 7. Monitors, detects, diagnoses and resolves server / service / solutions problems and incidents; performs solution and system data recovery activities to ensure continuation of critical core network services to government departments; participates in periodic threat and risk assessments and network / server / service audits and any required remediation or modification efforts. 8. Performs day to day operational activities, e.g. ensures the systems management software is running smoothly and that inventories are accurate and licences are in compliance, maintains network performance statistics, acts as the key technical contact for network administrators and other staff. Working Conditions The majority of the work takes place in a normal office environment, with occasional travel (2 trips per year) throughout the Yukon to visit project sites and assess solution requirements, oversee implementation of new technologies or troubleshoot major problems.

4 Group Allocation Rationale Network Solutions Specialist Requires formal training in computer science and considerable IT experience to provide technical expertise in the maintenance of the corporate integrated network infrastructure. Evaluation Knowledge Mental Accountability Job Working Total and Skills Demands Shape Conditions Points E1N Low (160) D3i (53) D1S High (70) Evaluation Rationale Knowledge and Skills: E full competence required in theory and implementation of network solutions to support and participate in the planning of the corporate architecture including comprehension of systems (e.g. systems management software, ), technologies (e.g. networks, internet) and protocols (e.g. VoIP); ability to research and test products; good project management and strong communication skills 1 no managerial requirements N has regular contact with clients to identify their needs and discuss solutions, with vendors to resolve issues and oversee contract work, with project resources to lead and coordinate activities and with IT staff to advise on technical issues and problem resolution Low breadth of knowledge is focussed on one area of information technology, i.e. network solutions Mental Demands: D within the limits of a wide range of available solutions and the government s network architecture, researches and tests a variety of products and forms recommendations for implementation 3 addresses problems, deficiencies and enhancements for a large number of users and a variety of equipment (including laptops, desktops, PDA s, servers, storage devices) and business needs through an analysis of requirements against functionality of products

5 i (high) prepares evaluations of new products and forms recommendations of network solutions; contributes to the development of and ensures adherence to corporate policies and guidelines Accountability: D works independently to research and evaluate products / solutions, monitor network services, oversee projects, resolve problems; participates in corporate network architecture design 1 indeterminate direct dollar impact S supports the overall cohesiveness and stability of the corporate IT solutions infrastructure and the branch s ability to effectively manage and support network-based IT services government-wide High position has a strong impact on the functionality, longevity and cost of corporate applications and influence on departmental and corporate expenditures; heavy reliance on position in management decision-making regarding the adoption / acquisition of new technologies / products / solutions, tactical plans for infrastructure improvement and life cycle replacement projects and development of new standards Working Conditions: Normal office environment.

SENIOR SYSTEMS ANALYST

SENIOR SYSTEMS ANALYST CITY OF MONTEBELLO 109 DEFINITION Under general administrative direction of the City Administrator, provides advanced professional support to departments with very complex computer systems, programs and

More information

BENCHMARK EVALUATION. Land Claims and Implementation Secretariat

BENCHMARK EVALUATION. Land Claims and Implementation Secretariat Identification Section BNCHMARK VALUATION Position Title: Supervisor s Title: Department: Branch/Unit: Senior Negotiator Associate Chief Negotiator xecutive Council Office Land Claims and Implementation

More information

BENCHMARK EVALUATION. Yukon Workers Compensation Health and Safety Board

BENCHMARK EVALUATION. Yukon Workers Compensation Health and Safety Board Identification Section BENCHMARK EVALUATION Position Title: Supervisor s Title: Department: Branch/Unit: Director, Human Resources President Yukon Workers Compensation Health and Safety Board Human Resources

More information

Please Note: Temporary Graduate 485 skills assessments applicants should only apply for ANZSCO codes listed in the Skilled Occupation List above.

Please Note: Temporary Graduate 485 skills assessments applicants should only apply for ANZSCO codes listed in the Skilled Occupation List above. ANZSCO Descriptions This ANZSCO description document has been created to assist applicants in nominating an occupation for an ICT skill assessment application. The document lists all the ANZSCO codes that

More information

C I T Y O F W E S T L I N N

C I T Y O F W E S T L I N N C I T Y O F W E S T L I N N JOB DESCRIPTION Job Title: DESKTOP TECHNICIAN II GENERAL FUNCTION: Position is responsible for: 1) providing administration and support for all City desktop and peripheral hardware,

More information

Page 1 of 5. IS 335: Information Technology in Business Lecture Outline Computer Technology: Your Need to Know

Page 1 of 5. IS 335: Information Technology in Business Lecture Outline Computer Technology: Your Need to Know Lecture Outline Computer Technology: Your Need to Know Objectives In this discussion, you will learn to: Describe the activities of information systems professionals Describe the technical knowledge of

More information

Infrastructure Engineer

Infrastructure Engineer Infrastructure Engineer It s About You Do you have a passion for all types of computer hardware, software, communication and network technology? Do you like to be hands-on and directly involved in improving

More information

Appendix A-2 Generic Job Titles for respective categories

Appendix A-2 Generic Job Titles for respective categories Appendix A-2 for respective categories A2.1 Job Category Software Engineering/Software Development Competency Level Master 1. Participate in the strategic management of software development. 2. Provide

More information

Sample Career Ladder/Lattice for Information Technology

Sample Career Ladder/Lattice for Information Technology Click on a job title to see examples of descriptive information about the job. Click on a link between job titles to see the critical development experiences needed to move to that job on the pathway.

More information

CLASS SPECIFICATION Systems Support Analyst II

CLASS SPECIFICATION Systems Support Analyst II San Diego Unified Port District Class Code: B211-UE03 CLASS SPECIFICATION Systems Support Analyst II FLSA Status: EEOC Job Category: Classified: Union Representation: Exempt Professionals No Unrepresented

More information

BENCHMARK EVALUATION. Health and Social Services

BENCHMARK EVALUATION. Health and Social Services Identification Section BENCHMARK EVALUATION Position Title: Supervisor s Title: Department: Branch/Unit: Director, Human Resources Deputy Minister Health and Social Services Human Resources General Summary

More information

CITY OF SALEM DATA CENTER INFORMATION SYSTEMS SPECIALIST SERIES

CITY OF SALEM DATA CENTER INFORMATION SYSTEMS SPECIALIST SERIES CITY OF SALEM DATA CENTER INFORMATION SYSTEMS SPECIALIST SERIES 0854 INFORMATION SYSTEMS SPECIALIST 1 0858 INFORMATION SYSTEMS SPECIALIST 5 0855 INFORMATION SYSTEMS SPECIALIST 2 0859 INFORMATION SYSTEMS

More information

RFP Attachment C Classifications

RFP Attachment C Classifications RFP 1. Applications IT Architect Analyzes and designs the architecture for software applications and enhancements, including the appropriate application of frameworks and design patterns and the interrelationships

More information

CLASS SPECIFICATION Systems Support Analyst I

CLASS SPECIFICATION Systems Support Analyst I San Diego Unified Port District Class Code: B837-UE03 CLASS SPECIFICATION Systems Support Analyst I FLSA Status: EEOC Job Category: Classified: Union Representation: Exempt Professionals No Unrepresented

More information

SOFTWARE MANAGEMENT EXECUTIVE SUMMARY

SOFTWARE MANAGEMENT EXECUTIVE SUMMARY SOFTWARE MANAGEMENT EXECUTIVE SUMMARY Under a task order with the Office of Inspector General, Jefferson Wells reviewed the Commission s software management. Our review found that some controls and best

More information

INFORMATION SYSTEMS SPECIALIST 4 1484

INFORMATION SYSTEMS SPECIALIST 4 1484 INFORMATION SYSTEMS SPECIALIST 4 1484 SERIES DESCRIPTION The INFORMATION SYSTEMS SPECIALIST (ISS) classification series has eight levels that describe technical and professional non-supervisory positions

More information

FDA STAFF MANUAL GUIDES, VOLUME I - ORGANIZATIONS AND FUNCTIONS FOOD AND DRUG ADMINISTRATION OFFICE OF OPERATIONS

FDA STAFF MANUAL GUIDES, VOLUME I - ORGANIZATIONS AND FUNCTIONS FOOD AND DRUG ADMINISTRATION OFFICE OF OPERATIONS SMG 1117.2111 FDA STAFF MANUAL GUIDES, VOLUME I - ORGANIZATIONS AND FUNCTIONS FOOD AND DRUG ADMINISTRATION OFFICE OF OPERATIONS OFFICE OF INFORMATION MANAGEMENT AND TECHNOLOGY OFFICE OF INFORMATION MANAGEMENT

More information

STATEMENT OF WORK LOS ANGELES COUNTY DEPARTMENT OF REGISTRAR-RECORDER/COUNTY CLERK. System Center Configuration Manager.

STATEMENT OF WORK LOS ANGELES COUNTY DEPARTMENT OF REGISTRAR-RECORDER/COUNTY CLERK. System Center Configuration Manager. STATEMENT OF WORK LOS ANGELES COUNTY DEPARTMENT OF REGISTRAR-RECORDER/COUNTY CLERK System Center Configuration Manager Statement of Work June 19, 2015 1.0 INTRODUCTION The purpose of this document is to

More information

University of Central Florida Class Specification Administrative and Professional. Director Systems and Operations

University of Central Florida Class Specification Administrative and Professional. Director Systems and Operations Director Systems and Operations Job Code: 2519 Report to the university Chief Technology Officer. Serve as the top technical administrator for enterprise systems and operations. Direct the functional areas

More information

MEMORANDUM. Date: October 28, 2013. Federally Regulated Financial Institutions. Subject: Cyber Security Self-Assessment Guidance

MEMORANDUM. Date: October 28, 2013. Federally Regulated Financial Institutions. Subject: Cyber Security Self-Assessment Guidance MEMORANDUM Date: October 28, 2013 To: Federally Regulated Financial Institutions Subject: Guidance The increasing frequency and sophistication of recent cyber-attacks has resulted in an elevated risk profile

More information

JOB DESCRIPTION CONTRACTUAL POSITION

JOB DESCRIPTION CONTRACTUAL POSITION Ref #: IT/P /01 JOB DESCRIPTION CONTRACTUAL POSITION JOB TITLE: INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT) SECURITY SPECIALIST JOB SUMMARY: The incumbent is required to provide specialized technical

More information

Functional Area 1. Skill Level 101 : Information Systems Administration and Planning Manager (Mercer 1998 Job 006)

Functional Area 1. Skill Level 101 : Information Systems Administration and Planning Manager (Mercer 1998 Job 006) Functional Area 1 Skill Level 101 : Information Systems Administration and Planning Manager (Mercer 1998 Job 006) Description: Directs the preparation, review and consolidation of corporate, regional,

More information

E nable the service delivery of our customers

E nable the service delivery of our customers Information Technology Department Vijay Sammeta, Acting Chief Information Officer M I S S I 0 N E nable the service delivery of our customers through the integration of city-wide technology r~soiirc~s

More information

FUNCTIONAL AREA 12. Network Administration (NET)

FUNCTIONAL AREA 12. Network Administration (NET) FUNCTIONAL AREA 12 Network Administration (NET) Incumbents in this functional area address interoperability issues related to hardware, software, and connectivity of communications such as cable, fiber

More information

POSITION QUALIFICATIONS. Minimum Experience (Yrs)

POSITION QUALIFICATIONS. Minimum Experience (Yrs) POSITION QUALIFICATIONS Core Labor Category Skill Minimum Education Minimum Experience (Yrs) Labor Category Description Technical Manager, Principal Bachelors Degree 12 Technical Manager, Senior Bachelors

More information

SENIOR INFORMATION SYSTEMS MANAGER

SENIOR INFORMATION SYSTEMS MANAGER CITY OF PORTLAND Multiple SENIOR INFORMATION SYSTEMS MANAGER FLSA Status: Union Representation: Exempt Nonrepresented DEFINITION To plan, manage, supervise and coordinate information systems activities

More information

INFORMATION SYSTEMS ANALYST III

INFORMATION SYSTEMS ANALYST III INFORMATION SYSTEMS ANALYST III DEFINITION Under general direction, performs a variety of complex professional technical and analytical duties in the design, oversight, coordination and operation of multiple

More information

GSA Marketing. Snapshot Data

GSA Marketing. Snapshot Data GSA Marketing Snapshot Data GSA Schedule Number: 70 GSA Contract Number: GS-35F-0546Y Contract Period: 08/01/2012-07/31/2017 Contract Administrator: Stephanie Erhueh; serhueh@e-volvetechsystems.com Contractor

More information

Assistant Information Technology Specialist. X X X software related to database development and administration Computer platforms and

Assistant Information Technology Specialist. X X X software related to database development and administration Computer platforms and FUNCTIONAL AREA 5 Database Administration (DBA) Incumbents in this functional area plan, design, develop, test, implement, secure, and administer database systems. Database Administration applies to all

More information

Classification Appeal Decision Under section 5112 of title 5, United States Code

Classification Appeal Decision Under section 5112 of title 5, United States Code U.S. Office of Personnel Management Office of Merit Systems Oversight and Effectiveness Classification Appeals and FLSA Programs Atlanta Oversight Division 75 Spring Street, SW., Suite 1018 Atlanta, GA

More information

Functional Area 3. Skill Level 301: Applications Systems Analysis and Programming Supervisor (Mercer 1998 Job 011)

Functional Area 3. Skill Level 301: Applications Systems Analysis and Programming Supervisor (Mercer 1998 Job 011) Functional Area 3 Skill Level 301: Applications Systems Analysis and Programming Supervisor (Mercer 1998 Job 011) Description: Supervises activities of all applications systems analysis and programming

More information

INFORMATION SYSTEMS SPECIALIST 8 1488

INFORMATION SYSTEMS SPECIALIST 8 1488 INFORMATION SYSTEMS SPECIALIST 8 1488 SERIES DESCRIPTION The INFORMATION SYSTEMS SPECIALIST (ISS) classification series has eight levels that describe technical and professional non-supervisory positions

More information

FISH AND WILDLIFE SERVICE INFORMATION RESOURCES MANAGEMENT. Chapter 7 Information Technology (IT) Security Program 270 FW 7 TABLE OF CONTENTS

FISH AND WILDLIFE SERVICE INFORMATION RESOURCES MANAGEMENT. Chapter 7 Information Technology (IT) Security Program 270 FW 7 TABLE OF CONTENTS TABLE OF CONTENTS General Topics Purpose and Authorities Roles and Responsibilities Policy and Program Waiver Process Contact Abbreviated Sections/Questions 7.1 What is the purpose of this chapter? 7.2

More information

INFORMATION TECHNOLOGY ENGINEER V

INFORMATION TECHNOLOGY ENGINEER V 1464 INFORMATION TECHNOLOGY ENGINEER V NATURE AND VARIETY OF WORK This is senior level lead administrative, professional and technical engineering work creating, implementing, and maintaining the County

More information

Senior Network Administrator Page 2

Senior Network Administrator Page 2 Long Beach Community College District CLASS SPECIFICATION Senior Network Administrator Date Adopted: May 22, 2006 FLSA Status: EEOC Job Category: Union Representation: Non-Exempt Professionals Represented

More information

JOB DESCRIPTION SENIOR DESKTOP SUPPORT ENGINEER

JOB DESCRIPTION SENIOR DESKTOP SUPPORT ENGINEER JOB DESRIPTION SENIOR DESKTOP SUPPORT ENGINEER The Senior Desktop Support Engineer will be a very hands-on, senior member of a the Technical support team responsible for Bank Windhoek P desktop, laptop

More information

Select IT Consulting Services RFP 11-01 Technical and Network Support Specialist Services (Lot Group C)

Select IT Consulting Services RFP 11-01 Technical and Network Support Specialist Services (Lot Group C) Computer/Application Support Specialist Computer/Application Support Specialist 1 Typical Functions: Preferred This function requires business work experience with Windows XP, IT experience, work experience

More information

INFORMATION SYSTEMS (IS) NETWORK SERVICES TITLE SERIES DEFINITIONS

INFORMATION SYSTEMS (IS) NETWORK SERVICES TITLE SERIES DEFINITIONS INFORMATION SYSTEMS (IS) NETWORK SERVICES TITLE SERIES DEFINITIONS Effective Date: July 1, 2015 I. DEFINITIONS A. Identifying the Correct Job Family This section defines duties performed by positions appropriately

More information

Systems Programmer/Analyst (12203) (31002632)

Systems Programmer/Analyst (12203) (31002632) GENERAL DESCRIPTION OF WORK Positions in this banded class perform specialized work in supporting information technology equipment and systems for the business, research, and instructional functions of

More information

Information Technology Specialists, #39110 Occupational Family: Engineering and Technology Pay Band Range: 4-8. Concept of Work

Information Technology Specialists, #39110 Occupational Family: Engineering and Technology Pay Band Range: 4-8. Concept of Work Information Technology Specialists #39110 Page 1 of 16 Information Technology Specialists, #39110 Occupational Family: Engineering and Technology Pay Band Range: 4-8 Concept of Work This Career Group provides

More information

FDA STAFF MANUAL GUIDES, VOLUME III - GENERAL ADMINISTRATION INFORMATION RESOURCES MANAGEMENT INFORMATION TECHNOLOGY MANAGEMENT

FDA STAFF MANUAL GUIDES, VOLUME III - GENERAL ADMINISTRATION INFORMATION RESOURCES MANAGEMENT INFORMATION TECHNOLOGY MANAGEMENT SMG 3210.4 FDA STAFF MANUAL GUIDES, VOLUME III - GENERAL ADMINISTRATION 1. PURPOSE INFORMATION RESOURCES MANAGEMENT INFORMATION TECHNOLOGY MANAGEMENT INFORMATION TECHNOLOGY ASSET MANAGEMENT POLICY Effective

More information

JOB OPENING. Please see attached Job Description: Last day to apply: February 27, 2013

JOB OPENING. Please see attached Job Description: Last day to apply: February 27, 2013 JOB OPENING Position: Reports To: Manager of Technology Operations Location: Aledo Position Requirements: Associate s degree in computer science or electronics and/or certification such as MCSE, CNE, A+,

More information

T141 Computer Systems Technician MTCU Code 50505 Program Learning Outcomes

T141 Computer Systems Technician MTCU Code 50505 Program Learning Outcomes T141 Computer Systems Technician MTCU Code 50505 Program Learning Outcomes Synopsis of the Vocational Learning Outcomes * The graduate has reliably demonstrated the ability to 1. analyze and resolve information

More information

SCHOOL DISTRICT OF MARION COUNTY JOB CLASSIFICATION DESCRIPTION LEVEL/POSITION: COMPUTER NETWORK SPECIALIST 4.78

SCHOOL DISTRICT OF MARION COUNTY JOB CLASSIFICATION DESCRIPTION LEVEL/POSITION: COMPUTER NETWORK SPECIALIST 4.78 SCHOOL DISTRICT OF MARION COUNTY JOB CLASSIFICATION DESCRIPTION LEVEL/POSITION: COMPUTER NETWORK SPECIALIST 4.78 AREA(S): DATA CENTER OPERATIONS POSITION SUMMARY: The Network Specialist s role is to install,

More information

IS Supervisor 2 Career Executive: Technical Support Services

IS Supervisor 2 Career Executive: Technical Support Services Under general supervision, this position is responsible for: participation in the development of short and long range information technology (IT) objectives consistent with department and bureau guidelines;

More information

Office of the Auditor General Performance Audit Report. Statewide UNIX Security Controls Department of Technology, Management, and Budget

Office of the Auditor General Performance Audit Report. Statewide UNIX Security Controls Department of Technology, Management, and Budget Office of the Auditor General Performance Audit Report Statewide UNIX Security Controls Department of Technology, Management, and Budget December 2015 State of Michigan Auditor General Doug A. Ringler,

More information

Why you need an Automated Asset Management Solution

Why you need an Automated Asset Management Solution solution white paper Why you need an Automated Asset Management Solution By Nicolas Renard, Support and Professional Services Manager, BMC France Table of Contents 1 OVERVIEW Automated Asset Discovery

More information

Professional Band 4/Zone 3 Job Code = 12849

Professional Band 4/Zone 3 Job Code = 12849 FLSA Status = Exempt Network Engineer Probation Period = 12 Months Professional Band 4/Zone 3 Job Code = 12849 NETWORK ENGINEER Class specifications are intended to present a descriptive list of the range

More information

University of Central Florida Class Specification Administrative and Professional. Information Security Officer

University of Central Florida Class Specification Administrative and Professional. Information Security Officer Information Security Officer Job Code: 2534 Serve as the information security officer for the University. Develop and computer security system standards, policies, and procedures. Serve as technical team

More information

METRO REGIONAL GOVERNMENT Records Retention Schedule

METRO REGIONAL GOVERNMENT Records Retention Schedule Program: Administration IS Administration provides strategic planning, direction, and central management oversight of the Information Services that includes the following programs: Desktop Support Services,

More information

Department of Information and Technology Management

Department of Information and Technology Management INFOTEC Overview Department of Information and Technology Management Introduction The Information and Technology Management Department (INFOTEC) is responsible for providing modern, secure, fit for purpose

More information

IT Sr. Systems Administrator

IT Sr. Systems Administrator IT Sr. Systems Administrator Location: [North America] [United States] [Monrovia] Category: Information Technology Job Type: Open-ended, Full-time PURPOSE OF POSITION: Systems Administrators and Engineers

More information

1236 6 th Ave. Helena, MT 59601

1236 6 th Ave. Helena, MT 59601 STATE OF MONTANA SECRETARY OF STATE S OFFICE JOB PROFILE AND EVALUATION SECTION I - Identification Working Title: IT Help Desk Lead Class Code Number: 151415 Class Code Title: Computer Support Specialist

More information

Information Technology Engineers Examination. Network Specialist Examination. (Level 4) Syllabus. Details of Knowledge and Skills Required for

Information Technology Engineers Examination. Network Specialist Examination. (Level 4) Syllabus. Details of Knowledge and Skills Required for Information Technology Engineers Examination Network Specialist Examination (Level 4) Syllabus Details of Knowledge and Skills Required for the Information Technology Engineers Examination Version 2.0

More information

Mott Community College Job Description

Mott Community College Job Description Title: Department: Information Technology Services Reports To: Chief Technology Officer Date Prepared/Revised: May 2009/Revised July 2011 Purpose, Scope & Dimension of Job: The role of the Director of

More information

S86810, page 1 Manager, Technology Operations Job Description

S86810, page 1 Manager, Technology Operations Job Description S86810, page 1 Manager, Technology Operations Job Description Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. FUNCTIONAL

More information

Qulliq Energy Corporation Job Description

Qulliq Energy Corporation Job Description Qulliq Energy Corporation Job Description Position Title Senior Enterprise Systems Specialist Unionized Reports to: Manager, Information Technology Reporting to this Position Enterprise Systems Specialist

More information

INFORMATION TECHNOLOGY TECHNICIAN I/II

INFORMATION TECHNOLOGY TECHNICIAN I/II INFORMATION TECHNOLOGY TECHNICIAN I/II CITY OF HAYWARD DEFINITION To perform responsible technical duties related to computer hardware and software customer support; provide project support for new and

More information

Information Technology Security Review April 16, 2012

Information Technology Security Review April 16, 2012 Information Technology Security Review April 16, 2012 The Office of the City Auditor conducted this project in accordance with the International Standards for the Professional Practice of Internal Auditing

More information

THE WALTER AND ELIZA HALL INSTITUTE OF MEDICAL RESEARCH POSITION DESCRIPTION

THE WALTER AND ELIZA HALL INSTITUTE OF MEDICAL RESEARCH POSITION DESCRIPTION THE WALTER AND ELIZA HALL INSTITUTE OF MEDICAL RESEARCH POSITION DESCRIPTION POSITION TITLE: Head, Information Technology Services DIVISION / DEPARTMENT: Information Technology Services DATE: 2 June 2009

More information

CENG Information Technology Services University of North Texas

CENG Information Technology Services University of North Texas CENG Information Technology Services University of North Texas for the Information Technology Services as applied To the University of North Texas College of Engineering 1.0 Agreement 1.1 Purpose CENGITS

More information

The Data Centre Section is one of four in the IS Infrastructure and Operations Division.

The Data Centre Section is one of four in the IS Infrastructure and Operations Division. Position Details IT Expert (Network Operations) Reference 2015-301-EXT Function The IS Infrastructure and Operations Division of the Directorate General Information Systems is responsible for ensuring

More information

SUPERVISOR, SERVICE DESK (Existing position)

SUPERVISOR, SERVICE DESK (Existing position) Edmonton Catholic Schools is now accepting applications for the position of SUPERVISOR, SERVICE DESK (Existing position) Edmonton Catholic Schools is a large urban school district whose mission is to provide

More information

Job Description. Function Desktop, Server and Network Administrator

Job Description. Function Desktop, Server and Network Administrator Job Description Job Title Desktop and Systems Function Desktop, Server and Network Administrator Support Reporting to Service Desk Manager Direct Reports None Working Hours Standard 35 hours per week -

More information

Revised Body of Knowledge And Required Professional Capabilities (RPCs)

Revised Body of Knowledge And Required Professional Capabilities (RPCs) Revised Body of Knowledge And Required Professional Capabilities (RPCs) PROFESSIONAL PRACTICE Strategic contribution to organizational success RPC:1 Contributes to the development of the organization s

More information

Special Item No. 132-51 Information Technology Professional Services. Government Site GSA Rate Effective March 6, 2015

Special Item No. 132-51 Information Technology Professional Services. Government Site GSA Rate Effective March 6, 2015 Fixed Hourly Rates - Labor Category Contract Number: GS-35F-0278L Period Covered by Contract: March 7, 2001 through March 6, 2016 Amendment/Modification No.: PS-0011 dated March 4, 2011 Special Item No.

More information

Information and Communication Technology. Patch Management Policy

Information and Communication Technology. Patch Management Policy BELA-BELA LOCAL MUNICIPALITY - - Chris Hani Drive, Bela- Bela, Limpopo. Private Bag x 1609 - BELA-BELA 0480 - Tel: 014 736 8000 Fax: 014 736 3288 - Website: www.belabela.gov.za - - OFFICE OF THE MUNICIPAL

More information

Statement of Danny Harris, Ph.D. Chief Information Officer U.S. Department of Education

Statement of Danny Harris, Ph.D. Chief Information Officer U.S. Department of Education Statement of Danny Harris, Ph.D. Chief Information Officer U.S. Department of Education Before the U.S. House Oversight and Government Reform Committee Hearing on Agency Compliance with the Federal Information

More information

SYSTEMS ADMINISTRATOR

SYSTEMS ADMINISTRATOR JOB DESCRIPTION SYSTEMS ADMINISTRATOR Discovering Abilities optimising the quality of life for people living with disabilities BASIC JOB PURPOSE This role is responsible for Effective provisioning, installation

More information

NOS for Network Support (903)

NOS for Network Support (903) NOS for Network Support (903) November 2014 V1.1 NOS Reference ESKITP903301 ESKITP903401 ESKITP903501 ESKITP903601 NOS Title Assist with Installation, Implementation and Handover of Network Infrastructure

More information

For FY 2016 the new Desktop Support Program rates will be: Business Class - $481/device Enterprise Class - $721/device

For FY 2016 the new Desktop Support Program rates will be: Business Class - $481/device Enterprise Class - $721/device Division/Department Representative Dear Rep, The Desktop Support Program is announcing changes to our rates for FY 2016. As a Cost Recovery Service we are expected to recover expenses related to the operations

More information

C I T Y O F W E S T L I N N

C I T Y O F W E S T L I N N C I T Y O F W E S T L I N N JOB DESCRIPTION Job Title: NETWORK AND COMPUTER SYSTEMS ADMINISTRATOR GENERAL FUNCTION: Position has direct responsibility for the administration of the City s entire network

More information

Treasury Franchise Fund. FY 2014 Capital Investment Plan

Treasury Franchise Fund. FY 2014 Capital Investment Plan Treasury Franchise Fund FY 2014 Capital Investment Plan Summary of Capital Investments for Shared Services Program (SSP) This information is included in the Salaries and Expenses chapter of the Departmental

More information

1236 6 th Ave. Helena, MT 59601

1236 6 th Ave. Helena, MT 59601 STATE OF MONTANA SECRETARY OF STATE S OFFICE JOB PROFILE AND EVALUATION SECTION I - Identification Working Title: Systems Analyst Class Code Number: 151516 Department: Secretary of State Division/ Bureau:

More information

Michigan Staff Augmentation Management Program Contract Job Titles and Descriptions

Michigan Staff Augmentation Management Program Contract Job Titles and Descriptions Applications... 3 1. Programmer Analyst... 3 2. Programmer... 5 3. Software Test Analyst... 6 4. Technical Writer... 9 5. Business Analyst... 10 6. System Analyst... 12 7. Software Solutions Architect...

More information

Business Plan: Information Technology Services (ITS)

Business Plan: Information Technology Services (ITS) Business Plan: Information Technology Services (ITS) How does this service contribute to the results identified in the City of London Strategic Plan? A Sustainable Infrastructure A Caring Community Fundamental

More information

Managed Desktop Support Services

Managed Desktop Support Services managed enterprise technologies Managed Desktop Support Services MET Managed Desktop Support Service Most organisations spend lots of time and money trying to manage complex desktop environments and worrying

More information

performs a variety of complicated tasks, may lead and direct the work of others, may report directly to a project

performs a variety of complicated tasks, may lead and direct the work of others, may report directly to a project State of Iowa-IT Services-Position Descriptions Levels of Experience The following levels of experience apply to all job categories unless a job category details other requirements (example Data Entry).

More information

Fiscal Year 2014 Federal Information Security Management Act Report: Status of EPA s Computer Security Program

Fiscal Year 2014 Federal Information Security Management Act Report: Status of EPA s Computer Security Program U.S. ENVIRONMENTAL PROTECTION AGENCY OFFICE OF INSPECTOR GENERAL Information Technology Fiscal Year 2014 Federal Information Security Management Act Report: Status of EPA s Computer Security Program Report.

More information

AUDIT REPORT. The Department of Energy's Implementation of Voice over Internet Protocol Telecommunications Networks

AUDIT REPORT. The Department of Energy's Implementation of Voice over Internet Protocol Telecommunications Networks U.S. Department of Energy Office of Inspector General Office of Audits and Inspections AUDIT REPORT The Department of Energy's Implementation of Voice over Internet Protocol Telecommunications Networks

More information

SERVICES. Designing, deploying and supporting world class communications solutions.

SERVICES. Designing, deploying and supporting world class communications solutions. Designing, deploying and supporting world class communications solutions. DESIGN Expertise, technologies, tools and ideas Business environments, regulation, expansion and obsolescence are drivers that

More information

CHAPTER 2: Staffing ROLES OF STAFF. Roles Required to Provide Tech Support

CHAPTER 2: Staffing ROLES OF STAFF. Roles Required to Provide Tech Support Roles Required to Provide Tech Support The type and number of staff required to meet a district s technical support needs will vary widely based on the size of the district and the quality and quantity

More information

ANNE ARUNDEL COMMUNITY COLLEGE ARNOLD, MARYLAND COURSE OUTLINE CATALOG DESCRIPTION

ANNE ARUNDEL COMMUNITY COLLEGE ARNOLD, MARYLAND COURSE OUTLINE CATALOG DESCRIPTION ANNE ARUNDEL COMMUNITY COLLEGE ARNOLD, MARYLAND COURSE OUTLINE COURSE: Windows 2003 Server COURSE NO: CSI 265 CREDIT HOURS: 3 hours of lecture weekly DEPARTMENT: CATALOG DESCRIPTION CSI 265 Windows 2003

More information

Summaries of Duties Typically Associated With Different Kinds of GIS-Related Jobs

Summaries of Duties Typically Associated With Different Kinds of GIS-Related Jobs Summaries of Duties Typically Associated With Different Kinds of GIS-Related Jobs Reference: Huxhold, W. (ed), 2000. Model Job Descriptions for GIS Professionals, Urban and Regional Information Systems

More information

Del Mar College Job Description. Chief Information Technology Officer FLSA Status: Exempt. Position # 110035 Prepared: October 2006

Del Mar College Job Description. Chief Information Technology Officer FLSA Status: Exempt. Position # 110035 Prepared: October 2006 BRIEF DESCRIPTION: The purpose of this position is to serve as the chief technology officer with leadership and responsibility for the operational and maintenance of the College s information technology

More information

Disaster Recovery Business Continuity Premium Edition

Disaster Recovery Business Continuity Premium Edition Brochure More information from http://www.researchandmarkets.com/reports/2787481/ Disaster Recovery Business Continuity Premium Edition Description: The Disaster Recovery Plan (DRP) Template PREMIUM Edition

More information

Information Technology Services

Information Technology Services Mission Statement: The mission of the Information Technology Services Department is to effectively manage the City's information and technology assets to guarantee a reliable computer infrastructure, deliver

More information

R345, Information Technology Resource Security 1

R345, Information Technology Resource Security 1 R345, Information Technology Resource Security 1 R345-1. Purpose: To provide policy to secure the private sensitive information of faculty, staff, patients, students, and others affiliated with USHE institutions,

More information

IS Systems Development Services - Consultant/Administrator Project Manager

IS Systems Development Services - Consultant/Administrator Project Manager IS Systems Development Services - Consultant/Administrator Project Manager Position Summary: Under the broad policy guidance of the KIDS Information Data System (KIDS) Application Development Services

More information

DOJ SPECIFIED LABOR CATEGORIES

DOJ SPECIFIED LABOR CATEGORIES DOJ SPECIFIED LABOR CATEGORIES ITSS-4 Labor Categories General The basic mandatory (required) labor categories and their descriptions, to meet anticipated ITSS requirements, are listed below. For certain

More information

FAIR Act Inventory Functions and Service Contract Inventory Product Service Codes Crosswalk Attachment I

FAIR Act Inventory Functions and Service Contract Inventory Product Service Codes Crosswalk Attachment I Product Service Code (PSC) Recommended PSC Definition FAIR Function Codes and Definitions 1 B510 Study/Environmental Assessments - Organized, analytical assessments/evaluations in support of policy development,

More information

ICT Competency Profiles framework Job Stream Descriptions

ICT Competency Profiles framework Job Stream Descriptions ICT Competency Profiles framework Job Stream Descriptions Cluster: Software Products Analysis Design: In the field of analysis, you apply investigative skills to business, technical or organizational problems

More information

MICHIGAN AUDIT REPORT OFFICE OF THE AUDITOR GENERAL THOMAS H. MCTAVISH, C.P.A. AUDITOR GENERAL

MICHIGAN AUDIT REPORT OFFICE OF THE AUDITOR GENERAL THOMAS H. MCTAVISH, C.P.A. AUDITOR GENERAL MICHIGAN OFFICE OF THE AUDITOR GENERAL AUDIT REPORT THOMAS H. MCTAVISH, C.P.A. AUDITOR GENERAL The auditor general shall conduct post audits of financial transactions and accounts of the state and of all

More information

Office of the Auditor General Performance Audit Report. Statewide Oracle Database Controls Department of Technology, Management, and Budget

Office of the Auditor General Performance Audit Report. Statewide Oracle Database Controls Department of Technology, Management, and Budget Office of the Auditor General Performance Audit Report Statewide Oracle Database Controls Department of Technology, Management, and Budget March 2015 071-0565-14 State of Michigan Auditor General Doug

More information

HELP DESK SUPERVISOR

HELP DESK SUPERVISOR HELP DESK SUPERVISOR Occupational Code: 1551 Salary Range: 28A Status: Classified FLSA: Exempt Established: 7/04 Revised: 11/05 2/06 4/06 NATURE OF WORK: Technical specialized work responsible for supervising

More information

NETWORKING ENTERPRISE SPECIALIST VoIP Project (New position)

NETWORKING ENTERPRISE SPECIALIST VoIP Project (New position) Edmonton Catholic Schools is now accepting applications for the position of NETWORKING ENTERPRISE SPECIALIST VoIP Project (New position) Edmonton Catholic Schools is a large urban school district whose

More information

INFORMATION SYSTEMS MANAGER

INFORMATION SYSTEMS MANAGER City of Portland Job Code: Multiple INFORMATION SYSTEMS MANAGER FLSA Status: Union Representation: Exempt Nonrepresented GENERAL PURPOSE To plan, manage, supervise and coordinate information systems or

More information

PROGRAMMER / ANALYST SERIES AND CLASS CONCEPTS

PROGRAMMER / ANALYST SERIES AND CLASS CONCEPTS Programmer / Analyst I (7278) Programmer / Analyst II (7277) Programmer / Analyst II - Supervisor (7276) Programmer / Analyst III (7275) Programmer / Analyst III - Supervisor (7274) Programmer / Analyst

More information

SAN MATEO COUNTY OFFICE OF EDUCATION CLASS TITLE: ADMINISTRATOR, INFORMATION TECHNOLOGY SERVICES

SAN MATEO COUNTY OFFICE OF EDUCATION CLASS TITLE: ADMINISTRATOR, INFORMATION TECHNOLOGY SERVICES SAN MATEO COUNTY OFFICE OF EDUCATION CLASS TITLE: ADMINISTRATOR, INFORMATION TECHNOLOGY SERVICES BASIC FUNCTION: Under the direction of the Associate Superintendent, Fiscal & Operational Services, plan,

More information

Evaluation Report. Weaknesses Identified During the FY 2013 Federal Information Security Management Act Review. April 30, 2014 Report Number 14-12

Evaluation Report. Weaknesses Identified During the FY 2013 Federal Information Security Management Act Review. April 30, 2014 Report Number 14-12 Evaluation Report Weaknesses Identified During the FY 2013 Federal Information Security Management Act Review April 30, 2014 Report Number 14-12 U.S. Small Business Administration Office of Inspector General

More information