BT Global Services. Access in EU. BT Connect. Networks that think

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1 BT Global Services Access in EU BT Connect. Networks that think

2 Mike Lloyd Career started in project management of complex IT & network solutions Product manager for international circuits BT lead for international one stop shop forum - pre-dated competition in most of Europe Network investment for access once competition was opened invested in City Fibre Networks & broadband across Europe Specialist technical sales network, security, CPE Product manager for Ethernet UK defined and drove strategy resulting in Ethernet pops, introduction of Ethernet over Copper (EFM) & pure L2 VDSL based business offers Global delivered L2 Ethernet based VPN platform & solutions for global organisations Global access transformation Assuring competitiveness & value for money on the ~ 1bn annual BT spends connecting our customers global sites Driving launch and take-up of latest generation access technologies Touch every and any telco supply BT consumes around world BT Connect. Networks that think 2

3 BT Global Services summary position in relation to workshop The main driver behind any change should be to promote competition in Europe; create a truly single market for ICT/telecommunications services so that European companies maximise their competitiveness in a global and competitive market. We need to work towards realising the 90b macro economic efficiencies. (Identified in WIK-Consult Business communications, economic growth and the competitive challenge report) Access and interoperability standards are only of relevance if they promote those wider goals. BT Connect. Networks that think 3

4 BT Globally Countries and territories where we provide service The fibre we have outside the UK The number of PoPs we use NNI PoPs BT Global PoPs we use The City Fibre networks we own outside the UK Our service centres People we employ Services Ethernet Connect Internet Connect IP Connect IP Connect Web-VPN Optical Connect LAN Connect ,000km 4,945 2, ,800 Countries and territories BT are in the leaders quadrant of Gartner s: Global Network Services Providers Magic Quadrant for the 10th year Critical Capabilities for Pan-European Network Services Asia Pacific Network Service Providers Magic Quadrant. BT Connect. Networks that think 4

5 IP Connect Core Network: Europe IP Connect Europe BT Connect. Networks that think 5

6 BT IP Connect Core Network: Germany IP Connect Germany BT Connect. Networks that think 6

7 Our customers need connectivity wherever they are Blend of performance & value criteria Focus on performance Focus on price Dedicated (private) Shared (private) Public (internet) Fibre Ethernet & Optical Ethernet copper VDSL/PON/other (Super fast) ADSL 2+ ADSL TDM LL Bandwidth increase Focus on reach Wireless Microwave Wi-Fi 3G/ 4G/ LTE Satellite BT Connect. Networks that think 7

8 What are the Access issues that can help us resolve the 90b goal? 1. Availability of regulated supply Regulation across EU resulting in inconsistent outcomes of the market reviews - especially for business connectivity. competitive supply is often over estimated and little attention is actually placed on real infrastructure competition. E.g. BT research shows that a great part of Germany is not subject to competitive supply yet the regulator has deemed Germany as a whole to be a relevant market where competition is vibrant above 150Mbs. That is not correct. 2. SLA / SLG are lacking & vary widely BT Connect. Networks that think 8

9 Standardising access is interesting but. reality is complex hybrids

10 Are standards relevant at all? Choice of the right blend of performance & value everywhere - is critical Technical & operational standards in Access are not currently a major barrier to BT or its customers Standards are only net positive if they promote rather than hinder this choice Risk that standards might drive incremental costs to comply & actually reduce competition/choice? Opportunity? We see vast differences in SLA/SLGs across the EU. Getting a high quality service on business grade terms and conditions can be as important as the service itself. A minimum set of contractual standards could be imposed at great benefit to European corporates and at very limited cost and disruption. Wholesale leased lines access services should have EU mandated minimum SLA/SLG/Delivery/Repair parameters. Ideally derived from an EU wide benchmark. BT Connect. Networks that think 10

11 bt.com/globalservices

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