How To Get An Outstanding Customer Service Award From Speedboard Assembly Services

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Evelyn Little
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1 PRESS RELEASE Date: 23 rd November 2015 Seeing the Benefits Speedboard receives an Outstanding Customer Service award for its role in the launch of Vicon s latest high-tech camera, Vantage Windsor, United Kingdom Contract Electronics Manufacturer (CEM) Speedboard Assembly Services has been presented with an Outstanding Customer Service award in recognition of the level of support it provided to motion capture specialist Vicon Motion Systems leading up to and during the launch of a range of high-tech cameras earlier this year. Speedboard supported the launch of Vicon s Vantage range through its bespoke New Product Introduction (NPI) assembly model, rising to both technical and logistical challenges. Specifically, the cameras circuit boards required leading-edge assembly techniques and, when demand for Vantage far exceeded expectations, Speedboard coped with a last-minute 50% increase to already demanding launch quantities. Imogen Moorhouse, Vicon s CEO, comments: The level of support provided during the introduction of our Vantage range was incredible. We could not have asked for more. A Vantage camera comprises three circuit boards, all of which presented a variety of manufacturing challenges. For instance, the camera s processor board is very high density and both solder paste application and component placement activities require extreme accuracy. As for the camera s SAS005 OCS Award Page 1 of 6 DECA-643

motion capture specialist Vicon Motion Systems leading up to and during the launch of a range of high-tech cameras earlier this year.

2 strobe board, it is a metal-backed substrate - thus ruling out the use of a traditional convection reflow oven for fear of damaging some of the more heat-sensitive electronic components. Here, Speedboard s solution was to use its Vapour Phase oven, which is ideal for assembling PCBs with areas of widely varying thermal mass. Lastly, the camera s sensor board is a complex mixed technology PCB. It is dominated by a highend, through-hole sensor device with several hundred pins and a tight pitch. In order to meet IPC Class 3, which demands that hole-fill be a minimum of 75%, it was felt that even the most experienced operators could not hand-solder the device and guarantee consistent hole-fill. Speedboard researched and subsequently invested in a Selective Soldering machine. Speedboard s relationship with Vicon dates back to 2011, when it took over the manufacture of PCBAs for Vicon s Bonita range of cameras. Now, with the introduction of Vantage, Speedboard is bar for a few low volume sub-assemblies responsible for manufacturing all of the PCBAs for Vicon s products. Moorhouse notes: Whilst outsourcing so much to a single CEM may seem risky to some, we enjoy a particularly open and trustworthy relationship with Speedboard and we have a variety of jointlydeveloped business risk reduction measures in place that enable both parties to focus on their key areas of expertise. During the development of Vantage, we were able to treat Speedboard as if they were our own shop floor, and we do not believe any other CEM could have supported us in the same way. The Outstanding Customer Service award recognises how the close collaboration between Speedboard and Vicon made possible the on-time and increased volume launch of Vantage, one of the most advanced motion capture products on the market today. MAIN ENDS SAS005 OCS Award Page 2 of 6 DECA-643

Lastly, the camera s sensor board is a complex mixed technology PCB. It is dominated by a highend, through-hole sensor device with several hundred pins and a tight pitch.

3 Imogen Moorhouse, CEO of Vicon Motion Systems, presents Nick Fairhead, Speedboard s Sales & Marketing Director, with an Outstanding Customer Service award in recognition of the level of support the CEM provided leading up to and during the launch of a high-tech camera. SAS005 OCS Award Page 3 of 6 DECA-643

Service award in recognition of the level of support the CEM provided

4 Above, the Outstanding Customer Service award recognises how the close collaboration between Speedboard and Vicon made possible the on-time and increased volume launch of a range of high tech cameras earlier this year. Above, Vantage is the latest camera from Oxford-headquartered motion capture specialist Vicon. Combing high resolution with a high frame rate, the Vantage range comprises three models, the circuit boards of which are manufactured and supplied in sets by Speedboard Assembly Services. Notes to Editors Board Complexity The Vicon Vantage camera comprises three PCBAs, namely: a Processor Board (16 layers, circa 800 PTH vias and 6,500 blind / burred vias and 31 BGA devices), a Sensor Board (12 layers, nine BGAs and circa 800 PTH vias) and a Strobe Board (a metal-backed single layer substrate). About Speedboard Assembly Services Established in 1983, Speedboard Assembly Services is a UK-based Contract Electronics Manufacturer (CEM), serving customers in a variety of high-tech sectors, including Industrial, Defence, Medical, Communications and Security. The company offers a broad range of manufacturing services, ranging from traditional build-toprint through to full lifecycle; including DFM, prototyping, full production, packaging, delivery to end customer, repairs and after sales support. SAS005 OCS Award Page 4 of 6 DECA-643

Combing high resolution with a high frame rate, the Vantage range comprises three models, the circuit boards of which are manufactured and supplied in sets by Speedboard Assembly Services.

5 Speedboard has five SMT lines which, between them, comprise 15 Siemens SiPlace machines. The company also has a selective soldering line and a vapour-phase oven, thus enabling Speedboard to tackle increasingly complex PCBAs (such as double-sided, mixed technology boards) and boards with areas of widely varying thermal mass. Test capabilities include Automatic Optical Inspection (AOI), X-ray, BGA Scope, Boundary-scan, In-Circuit Test (ICT both flying probe and bed-of-nails), Functional Test and Soak Testing. The company offers Kanban stock holding and operates a Quality Management System which is BSI-certified as being compliant with ISO 9001:2008. Speedboard also offers a bespoke four-phase model to support customers seeking fast turnaround prototypes and New Product Introductions (NPIs). The company closed its financial year with a turnover of 9.23m, circa 24% up on the previous year, and enjoys exceptionally high customer retention; with an average engagement period of almost nine years and its longest standing customer has now been with the CEM for almost 23 years. For further information on Speedboard Assembly Services please visit: About Vicon Academy Award -winning Vicon is the world s largest supplier of precision motion tracking systems and match-moving software. It serves customers in CG animation, engineering and life sciences industries. As well as those in film, visual effects, video games and broadcast television sectors. Vicon is a subsidiary of OMG (Oxford Metrics Group - LSE: OMG), plc., the technology group providing Computer Vision products and services for the entertainment, life science, engineering industries and consumer electronics markets. Other holdings include: OMG Life, our IP licensing business; and Yotta, a provider of software and services for infrastructure asset management. Among many others, Vicon global clients include: Engineering: European Space Agency, BMW, Council for Scientific and Industrial Research South Africa, ETH Zurich, Korea Institute of Ocean Science and Technology, NRL, UPENN GRASP, MIT, Ford and General Motors Entertainment: Framestore, Audiomotion, The Imaginarium, Quantic Dream, SEGA, Konami, Activision, Sony, Dreamworks, ILM and USC SAS005 OCS Award Page 5 of 6 DECA-643

6 Life Sciences: Imperial College London, Nuffield Orthopaedic Centre - Oxford, Headley Court, University of Western Australia, Adidas, Digital Human Research Centre - Japan, Gillette Children s Specialty Healthcare, Shriners, Marquette, UMich and Red Bull For more information about OMG and its subsidiaries, visit: or SAS005 OCS Award Page 6 of 6 DECA-643

Specialty Healthcare, Shriners, Marquette, UMich and Red Bull For more information about OMG and its

INDEX. 03. New Product Introduction. 04. Design. 05. Surface Mount Assembly. 06. Conventional Assembly. 07. Wiring and Chassis Assembly

INDEX. 03. New Product Introduction. 04. Design. 05. Surface Mount Assembly. 06. Conventional Assembly. 07. Wiring and Chassis Assembly INDEX 03. New Product Introduction 04. Design 05. Surface Mount Assembly 06. Conventional Assembly 07. Wiring and Chassis Assembly 08. Test Services 09. Quality 10. Procurement Solutions New Product Introduction