Empower your talent with learning

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1 Empower your talent with learning

2 The Standard of Excellence Talent, knowledge, skills, and expertise are critical to achieving the Deloitte Touche Tohmatsu ( DTT ) vision for the decade 2010 to be the Standard of Excellence, recognized as world-class in all of the professional services we provide. Empowering your talent by providing innovative, engaging learning where you are, when you need it, and how you prefer to learn is the compelling goal of DTT Learning. DTT Learning offers a range of leading edge, continuous learning opportunities in leadership, management, professional technical skills, and industry expertise. Your personal responsibility is to take control of your career, identify your learning goals, and develop your talent. While engaged on a client assignment, online, or in the classroom, you will master progressive, applied skills supported by best practices in blended learning methods. These methods include facilitated classroom programs, workshops, online courses and webinars, communities of practice, and an extensive online business and technical library world-class learning that offers professional insights and knowledge 24/7. The core of the Deloitte member firms talent management strategy is the development of leadership and the cultivation of our top talent. Our long-term sustainability and success relies upon a robust pipeline of leaders equipped to guide our people and our clients in an increasingly complex world. James H. Wall Global Managing Director, Human Resources Deloitte Touche Tohmatsu

3 Empower your talent Learning is embedded in the DNA of Deloitte. Working with dynamic, motivating colleagues and clients, you will master new skills in an extended learning continuum. World-class formal learning capabilities support your learning on the job and play an important role in: Sustaining your successful deployment with clients Helping you to achieve your career development goals Connecting you with colleagues from around the world Develop Your highest career aspirations can be achieved as your leadership and technical capabilities are sharpened in learning programs and integrated into your daily work. Deploy Learning is closely aligned with the business and the marketplace, building valuable skills and knowledge that keep you on the cutting edge. Develop Empower Your Talent Deploy I learned how to view business based on its global repercussions, working together as a single group and seeing experiences in other economic climates. Connect International learning programs and online communities of practice foster professional networks that build your cross-border capabilities to serve clients with excellence. Connect Partner, Deloitte Mexico

4 Learning any time, any place Whether you work in Argentina, China, France, Germany, India, Russia, or one of the many countries where the Deloitte member firms operate, you have access to a world of learning. You can search the fully integrated Learning Catalog for a complete list of available learning, including: Scheduled international and national classroom programs. Certificate programs, such as Harvard Business School Publishing Leadership and Management certificates and PMI Project Management certification. Learning Guides, which present a comprehensive global learning curricula for you to plan the development of your professional, technical, industry, and leadership skills. Online courses, with more than 500 Deloitte member firm-specific courses such as Our Audit Approach, Ethics, Independence, Sustaining Our Reputation, Corporate Social Responsibility, and Deloitte OnLine. An extensive online business library that allows you to read unabridged business, finance, and IT books, and to download executive summaries from current thought leaders to your laptop or MP3 player. Podcasts and videocasts on hot topics that engage you in the most up-to-date knowledge acquisition. Deloitte member firms provide a rich offering of country-specific learning programs in addition to the DTT Learning opportunities outlined in this brochure. Discover more about world-class learning opportunities on Deloitte Resources. This program perfectly illustrates the networking opportunities and the experience of belonging to a truly multidisciplinary and global firm. Senior Manager, Deloitte Czech Republic

5 Access to world-class learning Navigate to function- and geographic-specific learning sites Access personal learning quickly Browse featured learning programs and learning news Join executive-level live webcasts, or view recorded webcasts on current topics and research Begin with a learning overview and demonstrations of the robust features and resources

6 Leading the future In alliance with eminent business schools and expert resources, leaders are equipped to compete successfully in the marketplace and to serve key clients with strategic expertise. Leadership Knowledge Center A robust online learning suite of leadership development resources builds your capabilities to succeed. Harvard Leadership Essentials Certificate Program This online certificate program offered by Harvard Business School Publishing contains engaging simulations on critical leadership capabilities. Leadership Excellence Emerging leaders assess leadership competencies and styles, focus on becoming trusted business advisors to key clients, and develop a personal leadership brand. Global New Partner Seminar New partners celebrate admission to the partnership while engaging in collaborative learning on key professional, technical, industry, and leadership topics. Each year this event is held in a different region, reinforcing the shared value of strength through cultural diversity. Advanced Leadership Excellence Experienced leaders master the application of emotional intelligence, personal leadership competencies, and presence to build productive client relationships in a highly interactive program. Business Perspectives Program Key partners working with global strategic clients engage in a program designed to provide insights and viewpoints that enrich their advisory relationships. Leadership Development Program Crucial drivers of leadership success are developed in a custom program jointly developed by DTT Learning, Columbia University Business School, and the International Institute for Management Development (IMD). Clients and Markets Partner Development In this program, partners achieve a level of client service excellence that clearly distinguishes the member firms from other professional service providers.

7 Developing leaders Global complexity, rapid change, ambiguous realities, and sudden challenges require leaders who can adapt quickly, encourage others, achieve ever-higher levels of accomplishment, and master new difficulties with courage and self-confidence. Providing strategic leadership development programs helps ensure that current leaders, and the next generation of talent, master the competencies required to achieve the DTT vision for the decade 2010 to be the Standard of Excellence. The faculty were engaging and enlightening. They displayed a good understanding of our business and appreciate the issues that we face. Excellent! Partner, Deloitte Thailand Program Foundation Advanced Mastery Clients and Markets Development Leadership Development Business Perspectives Advanced Leadership Excellence Global New Partner Seminar Leadership Excellence Harvard Leadership Essentials Certificate Leadership Knowledge Center

8 Managing for excellence Senior managers and managers within the Deloitte member firms work at the center of competing and compelling demands. Management learning supports the acquisition of real-time skills required to gain immediate success. Management Knowledge Center An online knowledge center that offers extensive skill development opportunities to build powerful and relevant management insights and abilities. Harvard Stepping Up To Management This online program provides concepts and tools to cultivate relationships, organize specific tasks required on the job, and work with leaders to become effective managers. Harvard Management Essentials Certificate Program This online certificate program offered by Harvard Business School Publishing contains engaging simulations in important management capability areas. Project Management Online Program Project management is one of the core competencies for every DTT member firm professional. The internationally recognized Project Management Institute (PMI) certification can be obtained after completing these programs. Professional Service Excellence Working with clients requires skills in emotional intelligence, conflict resolution, team building, and communication; this program provides the foundational skills to succeed. Counselling Leadership This program equips managers to understand, delegate, motivate, and evaluate their team members and direct reports through goal setting, feedback, and formal evaluation. Management Excellence Managers learn in international groups to lead successful teams, manage client engagements, and ensure profitability while managing risk, mastering ethical decision-making, and coaching individual performance. Leading Teams in a Virtual World In this program, leaders master the power of professional networks, building diverse virtual teams and work groups and creating strong cross-border relationships.

9 Building management capabilities Long-term sustainability depends upon the innovative and creative minds of a diverse, global workforce. Developing manager talent through on-the-job learning combined with formal best practice management training prepares future leaders for the challenges ahead. Coaching, mentoring, workshops, classroom simulations, assessments, and action learning all contribute to management competence in this multi-faceted role. A great opportunity to learn about yourself, an enormous source of knowledge to be gained from other colleagues around the world, and a great place for bringing home motivation. Senior Manager, Deloitte Korea Program Foundation Advanced Mastery Leading Teams in a Virtual World Management Excellence Counselling Leadership Professional Service Excellence Project Management Online Program Harvard Management Essentials Certificate Harvard Stepping Up to Management Management Knowledge Center

10 Professional services technical learning Developing and maintaining professional skills and competencies are critical to become the Standard of Excellence. Global curricula and a large number of learning programs are offered for the professional areas of Audit, Consulting, Financial Advisory, and Tax. This enables Deloitte member firm professionals to acquire and deepen their technical expertise. Learning Guides contain a selection of learning content mapped to the global competency framework, gem (Global Excellence Model). A Learning Guide for your specific professional service area can be found on Deloitte Resources. Classroom programs listed in the Learning Guides are delivered both on a country and international basis.. A strong mix of theory and practice. Definitely real-world learning. Manager, Deloitte Germany

11 Contacts Regional Learning Contacts EMEA LATCO/LACRO Asia/Pacific Doina Patrubani-Voicu Diego Anchelerguez Cissy Chiu Professional Services Technical Learning Contacts Global Audit Global Consulting Global ERS Global Financial Advisory Global Tax Ann Kilbride Nick van Dam Bill Levant Sheri Ryan-Soderlund Ben Anderson Global Learning Contacts Global Partner Development Global Learning Programs Global Learning Capabilities Global Chief Learning Officer John Barch Tony Gleeson Kathy Scholz Nick van Dam Jim Wall Global Managing Director Human Resources

12 Global Learning is dedicated to building the capabilities of our talent to be recognized as the global Standard of Excellence. The programs delivered and the approaches used provide compelling learning experiences, integrating individual aspirations with formal and informal opportunities. As your partner in growth and development, our vision is to empower you to achieve career success. Nick van Dam Global Chief Learning Officer Deloitte Touche Tohmatsu For the convenience of the reader, a member firm of Deloitte Touche Tohmatsu (DTT) in a particular country is identified in the body of this brochure by the word Deloitte coupled with the country name (e.g., Deloitte Mexico) in lieu of using the actual legal name of the member firm in that country. Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, its member firms, and their respective subsidiaries and affiliates. Deloitte Touche Tohmatsu is an organization of member firms around the world devoted to excellence in providing professional services and advice, focused on client service through a global strategy executed locally in nearly 150 countries. With access to the deep intellectual capital of approximately 135,000 people worldwide, Deloitte delivers services in four professional areas audit, tax, consulting, and financial advisory services and serves more than one-half of the world s largest companies, as well as large national enterprises, public institutions, locally important clients, and successful, fast-growing global growth companies. Services are not provided by the Deloitte Touche Tohmatsu Verein, and, for regulatory and other reasons, certain member firms do not provide services in all four professional areas. As a Swiss Verein (association), neither Deloitte Touche Tohmatsu nor any of its member firms has any liability for each other s acts or omissions. Each of the member firms is a separate and independent legal entity operating under the names Deloitte, Deloitte & Touche, Deloitte Touche Tohmatsu, or other related names Deloitte Touche Tohmatsu. All rights reserved.

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