STATE OF OHIO REFUND POLICY

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1 Addendum to Online Catalog Ross College Online Programs Sylvania, Ohio Volume XXXVII October 7, 2013 Tuition and Fees The total package charge for tuition, books, and registration for the Medical Assistant Associate of Applied Science Degree Completion program is $10,800. The total package charge for tuition, books, and registration for the Health Administrative Services Associate of Applied Science, Medical Office Management Associate of Applied Science, and Medical Billing Administrative Specialist Associate of Applied Science programs is $20,250. Academic Transcript An unofficial copy of each student s transcript is available from the Ross College upon request by the student. This service is subject to the Family Educational Rights and Privacy Act of 1974, as amended. The school reserves the right to limit, in its discretion, the number of official academic transcripts provided without a processing fee. State Board of Career Colleges and Schools Registration Numbers The State Board of Career Colleges and Schools Registration numbers for Ohio campuses are as follows: Ross College, Sylvania, Ohio Ross Medical Education Center, Cincinnati, Ohio Ross Medical Education Center, Dayton, Ohio Ross Medical Education Center, Niles, Ohio Ross Medical Education Center, Ontario, Ohio Registration Number: T Registration Number: T Registration Number: T Registration Number: T Registration Number: T Additional Admission Requirements Students must complete the online program orientation. Students will not be considered program enrollees until they successfully complete the program orientation. Determination for admission is made by the Director of Online Education after candidates are screened and evaluated to determine their academic capabilities and career potentials. Transferability of Credit Transferability of credits to other institutions is at the discretion of the receiving institution. Ross College makes no guarantees of transferability of its credits to another institution. The information below will replace or amend the corresponding language included on page 10 of the Ross College Online catalog. Page 10 STATE OF OHIO REFUND POLICY After a student starts school, he/she will be obligated for tuition payments as follows: FOR A STUDENT WHO TERMINATES ROSS WILL REFUND 1. within the first 10% of the term 90% of the term cost 2. within the first 20% of the term 80% of the term cost 3. within the first 30% of the term 70% of the term cost 4. within the first 40% of the term 60% of the term cost 5. within the first 50% of the term 50% of the term cost 6. within the first 60% of the term 40% of the term cost 7. after 60% of the program 0% of the term cost

2 UNLAWFUL HARASSMENT POLICY Ross Education, LLC strives to maintain a pleasant learning environment free from intimidation, humiliation, and insult. Harassment on the basis of any lawfully protected characteristic, which includes race, color, religion, gender, sex, pregnancy, national origin, age, disability, height, weight and marital status ("protected characteristics"), will not be tolerated. Definition Unlawful harassment is defined as verbal or physical conduct or communication based on a protected characteristic when: 1. Submission to the conduct or communication is made either an explicit or implicit term or condition of the staff-student or student-student relationship; 2. Submission to or rejection of the conduct or communication by an individual is used as a basis for a decision affecting that individual s relationship with Ross Education, LLC; or 3. The conduct or communication has the purpose or effect of unreasonably interfering with an individual's relationship with Ross Education, LLC or creating an intimidating, hostile or offensive learning environment. Examples of prohibited sexual harassment include, but are not limited to: unwelcome sexual advances; requests for sexual favors and other verbal abuse of sexual nature; graphic verbal commentary about an individual s body, sexual prowess or sexual deficiency; sexually degrading, lewd, or vulgar words to describe an individual; leering; pinching or touching a private area of the body; displaying sexual suggestive objects, pictures, posters or cartoons. Examples of prohibited harassment based on protected characteristics other than sex include, but are not limited to, insults, verbal, written, graphic or physical conduct or communication degrading or hostile to a person. Harassment prohibited by this policy must be distinguished from conduct or communication that, even though unpleasant or disconcerting, is not inappropriate in the context of carrying out instructional, advisory, counseling or supervisory responsibilities. Reporting a Violation If a student believes that a violation of this policy has occurred, the student has an obligation to report the alleged violation immediately, preferably within 48 hours, to the Campus Director, to the Chief Administrative Officer or to the CEO of the company. While there is no requirement that the incident be reported in writing, a written report that details the nature of the harassment, dates, times and other persons present when the harassment occurred will enable the Company to take effective, timely and constructive action. An investigation of all complaints will begin promptly. If a Director or the CEO learns that a student believes this policy has been violated, he or she must take adequate steps to ensure that the complaint is investigated. Investigation After notification of the complaint, an investigation will be initiated to gather relevant facts about the complaint. An investigation may include interviews of possible witnesses including the person claiming the harassment occurred, and the person or persons claimed to be involved in or witnesses to the harassment. The Company will conduct all investigations as confidentially and objectively as possible, to the extent consistent with thorough investigation and appropriate corrective action. Resolution After the investigation has been completed, a determination will be made regarding the appropriate resolution of the matter. The determination will be reported to the student who was allegedly subjected to harassment. If the investigation establishes that unlawful harassment or other inappropriate behavior has occurred, immediate and appropriate corrective action, up to and including termination of the employee or student, will be taken to stop the harassment and prevent its recurrence. Misconduct, including unprofessional or harassing conduct or behavior, will be dealt with appropriately. Responsive action would be at the Company s discretion and could include but would not be limited to the following: counseling, warning, demotion, suspension, reprimand, decrease in pay, reassignment, or transfer, or termination of the employee or student.

3 Good Faith Rule and False Claims Ross Education, LLC takes all reports of harassment seriously, and will investigate all alleged violations of this policy. Therefore, employees are expected to bring violations to the Company s attention in good faith. Good faith means that the student has a sincerely held belief, even if erroneous, that the policy has been violated. No Retaliation The Company will not tolerate retaliation against any employee, student, or other person who in good faith reports a violation or perceived violation of this policy, or retaliation against any employee, student, or other person who participates in any investigation as a witness or otherwise. Retaliation is a serious violation of this policy and is subject to the investigation and corrective measures described in this policy. Any acts of retaliation must be promptly reported to the Campus Director, the Chief Administrative Officer, or to the CEO. TERM START AND END DATES: Term Start Date Term End Date June 5, 2013 July 9, 2013 July 10, 2013 August 13, 2013 August 14, 2013 September 17, 2013 September 18, 2013 October 22, 2013 October 23, 2013 November 26, 2013 November 27, 2013 December 31, 2013 Break January 1, 2014 January 7, 2014 January 8, 2014 February 11, 2014 February 12, 2014 March 18, 2014 March 19, 2014 April 22, 2014 April 23, 2014 May 27, 2014 May 28, 2014 July 1, 2014 July 2, 2014 August 5, 2014 August 6, 2014 September 9, 2014 September 10, 2014 October 14, 2014 October 15, 2014 November 18, 2014 November 19, 2014 December 23, 2014 Break December 24, 2014 January 6, 2015 January 7, 2015 February 10, 2015 February 11, 2015 March 17, 2015 March 18, 2015 April 21, 2015 April 22, 2015 May 26, 2015 Break May 27, 2015 June 2, 2015 June 3, 2015 July 7, 2015 July 8, 2015 August 11, 2015 August 12, 2015 September 15, 2015 September 16, 2015 October 20, 2015 October 21, 2015 November 24, 2015 November 25, 2015 December 29, 2015 Under Section 133 of the HEA of 1965 as amended, instructions of higher education must provide textbook pricing information. This information is being provided to keep our students informed and to show the extent that Ross helps to keep costs more affordable by volume purchasing. Please keep in mind that the total package charge includes textbooks.

4 HEALTH ADMINISTRATIVE SERVICES ASSOCIATE OF APPLIED SCIENCE GEN101 Intro to Verderber, R. (2012). COMM. Boston, MA: Cengage Learning. ISBN: $54.95 Communications GEN106 Professional Career GEN107 Business Math GEN109 Introduction to Business GEN201 Lifespan GEN203 Introductory Biology for Non-Majors HS101 Medical Insurance HS102 Introduction to Pharmacology HS103 Administrative Duties and Medical Office Management MA205C Health Assessment MA206C Pathophysiology MBAS103 Medical Terminology MBAS104 Anatomy, Physiology, and Human Diseases MBAS105 Medical Law and Ethics MBAS106 Medical Office Procedures and Reimbursement Methodology MBAS107 Healthcare Data Content MBAS108 Healthcare Delivery Systems MBAS113 Computer Basics in Healthcare MOFC102 Patient Education and Workplace Safety Makely, S. (2005). Professionalism in health care: A primer for career success. Upper Saddle River, N.J: Pearson Prentice Hall. ISBN: $55.40 Cleaves, C. (2009). Business math. Upper Saddle River, NJ: Pearson Prentice Hall. ISBN: $ Ebert, R. (2011). Business essentials. Upper Saddle River, NJ: Prentice Hall. ISBN: $ Santrock, J. (2011). Life-span development. New York: McGraw-Hill. ISBN: $ Starr, C. (2010). Biology: Today and tomorrow: Without physiology. Australia United States: Brooks/Cole Cengage Learning. ISBN: $ Moini, J. (2008). Focus on pharmacology, essentials for health professionals. Prentice Hall. ISBN: $88.20 Rizzo, D. (2010). Fundamentals of anatomy & physiology. Clifton Park, NY: Delmar Cengage Learning. ISBN: X $81.99 Fremgen, B. (2009). Medical terminology: A living language. Upper Saddle River, N.J: Pearson Prentice Hall. ISBN: $78.00 Colbert, B. (2011). Anatomy & physiology for health professionals: An interactive journey. Boston: Pearson. ISBN: $67.60 Fremgen, B. (2012). Medical law and ethics. Upper Saddle River, N.J: Pearson. ISBN: $69.80 Moniz, C. (2010). Health and mental health care policy: A biopsychosocial perspective. Boston: Allyn & Bacon. ISBN: $84.80 MEDICAL ASSISTANT ASSOCIATE OF APPLIED SCIENCE DEGREE COMPLETION PROGRAM GEN101 Intro to Communications Verderber, R. (2012). COMM. Boston, MA: Cengage Learning. ISBN: $54.95

5 GEN102 Intro to Nutrition Wardlaw, G. (2010). Contemporary nutrition. New York London: $ McGraw-Hill Higher Education McGraw-Hill distributor. ISBN: GEN201 Lifespan MA201 Computer Fundamentals MA202 Dosage Calculations MA203 Introductory Biology for Non-majors MA204A Computer Software Applications in Healthcare MA204C Emergency Medical Responder MA205A Healthcare Information Management MA205C Health Assessment MA206A Medical Law and Ethics MA206C Pathophysiology Santrock, J. (2011). Life-span development. New York: McGraw-Hill. ISBN: $ Shelly, G. (2012). Discovering computers: Fundamentals. Your interactive guide to the digital world. Boston, Mass: Technology. ISBN: $ Moini, J. (2008). Focus on pharmacology, essentials for health professionals. Prentice Hall. ISBN: $88.20 Starr, C. (2010). Biology: Today and tomorrow: Without physiology. Australia United States: Brooks/Cole Cengage Learning. ISBN: $ Prentice Hall. ISBN: $98.00 Mistovich, J. (2010). Prehospital emergency care. Boston: Brady/Pearson. ISBN: $ Fremgen, B. (2012). Medical law and ethics. Upper Saddle River, N.J: Pearson. ISBN: $69.80 Rizzo, D. (2010). Fundamentals of anatomy & physiology. Clifton Park, NY: Delmar Cengage Learning. ISBN: X $81.99 MEDICAL BILLING ADMINISTRATIVE SPECIALIST ASSOCIATE OF APPLIED SCIENCE GEN101 Intro to Communications Verderber, R. (2012). COMM. Boston, MA: Cengage Learning. ISBN: $54.95 GEN106 Professional Career GEN107 Business Math GEN109 Introduction to Business GEN201 Lifespan GEN203 Introductory Biology for Non-Majors MBAS101 Introduction to Medical Administrative Duties MBAS103 Medical Terminology Makely, S. (2005). Professionalism in health care: A primer for career success. Upper Saddle River, N.J: Pearson Prentice Hall. ISBN: $55.40 Cleaves, C. (2009). Business math. Upper Saddle River, NJ: Pearson Prentice Hall. ISBN: $ Ebert, R. (2011). Business essentials. Upper Saddle River, NJ: Prentice Hall. ISBN: $ Santrock, J. (2011). Life-span development. New York: McGraw-Hill. ISBN: $ Starr, C. (2010). Biology: Today and tomorrow: Without physiology. Australia United States: Brooks/Cole Cengage Learning. ISBN: $ Fremgen, B. (2009). Medical terminology: A living language. Upper Saddle River, N.J: Pearson Prentice Hall. ISBN: $78.00

6 MBAS104 Anatomy, Physiology, and Human Diseases MBAS105 Medical Law and Ethics MBAS106 Medical Office Procedures and Reimbursement Methodology MBAS107 Healthcare Data Content MBAS108 Healthcare Delivery Systems MBAS109 Introduction to ICD-9-CM Coding MBAS110 CPT/HCPCS Coding: Services and Procedures MBAS111 CPT/HCPCS Coding: Body Systems MBAS112 Hospital Billing MBAS113 Computer Basics in Healthcare Colbert, B. (2011). Anatomy & physiology for health professionals: An interactive journey. Boston: Pearson. ISBN: $67.60 Fremgen, B. (2012). Medical law and ethics. Upper Saddle River, N.J: Pearson. ISBN: $69.80 Beaman, N. (2011). Pearson's comprehensive medical assisting: Administrative and clinical competencies. Upper Saddle River, N.J: Moniz, C. (2010). Health and mental health care policy: A biopsychosocial perspective. Boston: Allyn & Bacon. ISBN: $84.80 Vines, D., Rollins, E., Braceland, A., & Miller, S. (2008).Comprehensive MEDICAL OFFICE MANAGEMENT ASSOCIATE OF APPLIED SCIENCE GEN106 Professional Career GEN107 Business Math GEN108 Accounting I GEN109 Introduction to Business GEN110 Business Communication GEN111 Human Resource Management GEN112 Supervision GEN113 Principles of Supervision MBAS101 Introduction to Medical Administrative Duties MBAS103 Medical Terminology MBAS104 Anatomy, Physiology, and Human Diseases Makely, S. (2005). Professionalism in health care: A primer for career success. Upper Saddle River, N.J: Pearson Prentice Hall. ISBN: $55.40 Cleaves, C. (2009). Business math. Upper Saddle River, NJ: Pearson Prentice Hall. ISBN: $ Horngren, C. (2009). Accounting. Upper Saddle River, NJ: Prentice Hall. ISBN: $ Ebert, R. (2011). Business essentials. Upper Saddle River, NJ: Prentice Hall. ISBN: $ Thill, J. (2011). Excellence in business communication. Boston: Prentice Hall. ISBN: $ Dessler, G. (2000). Human resource management. Upper Saddle River, NJ: Prentice Hall. ISBN: $ Robbins, S. (2010). Supervision today. Upper Saddle River,N.J: Prentice Hall. $ Robbins, S. (2009). Management. Upper Saddle River, N.J: Pearson Prentice Hall. $ Fremgen, B. (2009). Medical terminology: A living language. Upper Saddle River, N.J: Pearson Prentice Hall. ISBN: $78.00 Colbert, B. (2011). Anatomy & physiology for health professionals: An interactive journey. Boston: Pearson. ISBN: $67.60 MBAS105 Medical Law and Fremgen, B. (2012). Medical law and ethics. Upper Saddle $69.80

7 Ethics River, N.J: Pearson. ISBN: MBAS107 Healthcare Data Content MBAS108 Healthcare Delivery Systems MBAS109 Introduction to ICD-9-CM Coding MBAS110 CPT/HCPCS Coding: Services and Procedures MBAS111 CPT/HCPCS Coding: Body Systems MBAS112 Hospital Billing MBAS113 Computer Basics in Healthcare MOFC102 Patient Education and Workplace Safety Moniz, C. (2010). Health and mental health care policy: A biopsychosocial perspective. Boston: Allyn & Bacon. ISBN: $84.80 Vines, D., Rollins, E., Braceland, A., & Miller, S. (2008).Comprehensive

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