For individuals, we provide peace-of-mind by physically recovering stolen computers and remotely deleting sensitive files from them.

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2 COMPANY OVERVIEW Absolue Sofware is he indusry sandard for persisen endpoin securiy and managemen soluions for compuers, lapops and ulra-porable devices. As IT securiy and managemen requiremens ha conrged, we responded by providing our cusomers wih a consolidaed experience, allowing hem o manage and secure all of heir endpoins regardless of user, locaion, or form facor. This singular view of he IT landscape is exended o include IT processes and infrasrucure wih our IT service managemen offering. Our experise in on-demand and on-premise echnologies allows our cusomers o choose heir experience and make decisions based on a comprehensi view of he business providing hem wih acionable inelligence so hey can securely manage heir enire compuer populaion and IT infrasrucure. CUSTOMERS Absolue cusomers benefi from comprehensi visibiliy and conrol or all of heir devices and he daa hey conain regardless of user or locaion allowing hem o opimise produciviy, reduce operaing coss, pro compliance, and remoely secure all of heir devices. Today our soluions secure, manage, and delir IT services o millions of people and devices. Our cusomers range from individuals o he larges public and privae secor organisaions, spanning all indusries including healhcare, corporae, gornmen, and educaion. For individuals, we provide peace-of-mind by physically recoring solen compuers and remoely deleing sensii files from hem. ABSOLUTE TIMELINE Founded HQ Vancour Publicly Traded TSX: ABT.TO Absolue persisence buil in he firmware of mos compuers EMEA HQ esablished Reading / US HQ esablished Ausin LANrev acquired, Absolue Manage launched Absolue persisence for Android devices Thef Recory for Tables Visionary Vendor in Garner s Magic Quadran for Clien Managemen Tools Asia Pacific HQ esablished in Kuala Lumpur LiTime acquired, Absolue Service launched Absolue persisence for smarphone devices Absolue was founded in 1993 on he idea ha individuals and businesses should be able o manage, rack, and secure heir mobile compuers regardless of he physical locaion of he device. Absolue is a Microsof Gold Cerified Parner, and our exensi Absolue parner ecosysem includes leading compuer manufacurers from around he world, a nework of in-region disribuion parners, and sraegic alliances wih echnology forerunners such as Inel Corporaion, Qualcomm, Verizon and ohers. In 2012, Absolue was recognised as a Visionary in Garner s Clien Managemen Tools Magic Quadran. Headquarered in Vancour, Canada, our regional headquarers are locaed in Ausin, USA, Reading, England, and Kuala Lumpur, Malaysia. For addiional company informaion, please visi 2

3 FOR ENDPOINT SECURITY Absolue Compurace allows organisaions o cenrally rack and secure heir IT asses wihin a single cloud-based console he Absolue Cusomer Cenre. Using hundreds of daa poins colleced from each device, IT adminisraors can monior poenially suspicious devices and remoely invoke preempi or reaci securiy measures o safeguard each sysem and he corporae daa i conains. Produc feaures include: Asse Adminisraion Collec incredibly accurae and comprehensi informaion from each device. Then creae cusomised policies and alers o be noified as soon as an unauhorised change is deeced. Daa & Device Securiy Remoely delee sensii daa on missing compuers including an audi log of he deleed files o pro he daa was remod from he device. Freeze a device wih a cusom message o he user. Access and rerie files regardless of locaion. Geoechnology Track asses on an inerne map including curren and hisorical locaions. Build geofences o conain a device and recei an aler if i srays. If a device is no where i should be, insigae and deermine if furher acion is required. Endpoin Forensics The Absolue Insigaions & Recory eam can forensically mine a solen compuer or he inerne using key capures, regisry and file scanning, geolocaion, and oher insigai echniques o deermine who has he compuer and wha hey re doing wih i, including wheher any daa was accessed pos-hef. Thef Recory A our cusomer s reques, he Absolue Insigaions & Recory eam will work closely wih local police o recor a solen device. We successfully recor housands of devices each year. Compurace immediaely ga us visibiliy ino our lapop populaion. We can see where he lapop is, who is logging in and wha sofware is insalled. I also allows us o rify ha he lapop s encrypion is up o our sandard which is key for regulaory compliance. I has aken us from 30% IT asse audiing capabiliy o well or 95% on compuers ha are ouside our faciliies. Brad Myrvold Allina Hospials & Clinics 3

4 TECHNOLOGY Absolue Persisence Technology Through our parnership wih compuer manufacurers, he Absolue persisence module is embedded ino he firmware of compuer, able, and smarphone devices a he facory. Once he Compurace agen is insalled and acivaed our cusomers enjoy a lel of persisence ha is virually amper-proof, providing hem wih a rused lifeline o each device in heir deploymen. re 2n 1s 3rd S FDR Dr Ke n FDR Av e Dr sbur g Br idge Me ropo N dg W ea e York Le IT Adminisraor urg N g Br id Broa ge dway amsb Dr Bri R FD ge Brid lian sbur Willi wa y Ch urc hs wa y Bro Joe Dim FDR Dr ad aggio Hw y Bro ad nd lyn am Gra E Broadway ok uh da 2n 1s Ce n Willi Chinaown am rs So Willi ae W y Ferr on an -NY nd Isla ha Man Ellis 4h Lile Ialy Bro Digial Asses al l Ken Absolue Monioring Cenre an Tu n London ous C wn Lower Eas Side EH Tribeca ido h S ed Soho M ne La fay e Su lliv an ns nu rs ee E 25 E1 1s Bro e S adw ay ke Le xin go n Broadway rk 4h Qu h S yp rsi Un 6h i 7h ec E 29 Pa Broadway 4h Eas Village Ble h S da E1 l Washingon Varick Tunnel 6h Agen Reinsalled Greenwich Hudson Greenwich Village Holland rd 3rd W W 14h 13 S rd E 23 2n 7h h rd 6h Hudson 14 Agen Missing W 23 8h h A W 10 11h E 34 Chelsea da The Absolue persisence module is buil o deec when he Compurace and/or Absolue Manage sofware agens ha been remod, ensuring hey are auomaically reinsalled, en if he firmware is flashed, he device is re-imaged, he hard dri is replaced, or if a able or smarphone is wiped clean o facory seings. Sands The Compurace and Absolue Manage Agens are auomaically reinsalled so ha IT Adminisraors can rack, manage, and secure all devices regardless of user or locaion Absolue Compurace Endpoin Securiy Compurace provides organisaions wih he abiliy o secure and manage devices wihin a cloud-based console. Once insalled on each device, he Compurace agen acivaes Absolue persisence by making an iniial call o he Absolue Monioring Cenre. Subsequen conac occurs daily, checking o ensure he agen remains insalled and providing deailed daa from each endpoin. IT is able o monior and manage each device (on or off he nework), knowing where i is, who s using i, and wha ypes of sofware and oher applicaions reside on i. And hey can recei alers if a predefined condiion occurs so hey can ake proaci securiy measures. Absolue Manage Technology Endpoin Managemen Absolue Manage allows IT adminisraors o manage PC, Mac, Android, Windows Phone, and ios devices from wihin a single console. Absolue Manage includes an adminisraor console and individual agens ha are insalled on each device. Absolue Manage echnology insalls easily on exising Mac or Windows serrs and hardware. Absolue cusomers can eliminae he need for muliple producs, managing and securing all devices and operaing sysems from a single console. Agen calls occur hroughou he day and provide hundreds of imporan daa poins ha IT adminisraors can use o ake necessary acions including locaing, erminaing, or insalling applicaions, licences, apps, paches, compuer images and oher managemen ools such as power managemen and asse innory. For MDM, his can include he provision of apps o end users as well as he removal of a device from managemen so ha i can no longer access corporae files and neworks. Absolue Manage is he only clien managemen soluion ha remains persisenly insalled. If he agen is remod, i will simply reinsall. 4

5 FOR ENDPOINT MANAGEMENT Absolue Manage is our lifecycle managemen and mobile device soluion ha allows IT adminisraors o manage PC, Mac, Android, Windows Phone, and ios devices from wihin a single console. Cusomers can remoely engage wih heir deploymen and perform sandard mainenance rouines as well as ake sraegic and responsi measures based upon he requiremens of each device. By using one console o manage heir enire IT deploymen, our cusomers are able o replace muliple sysems wih a single soluion for a cos effeci resul. Training for IT adminisraors can be sreamlined and workflows opimised for addiional savings. Produc feaures include: Applicaion, Licence & Apps Managemen Track deails by device. Collec daa o inelligenly manage insallaions and avoid or-insall penalies. Locae, erminae, and remo unauhorised sofware and apps. Repackage sofware insallaions and deploy in nai insaller formas. For mobile devices: hos, deploy, and disribue in-house apps. Securiy, Change & Configuraion Managemen Monior configuraion policies and use he daa colleced o remoely monior and conrol each device. For mobile devices: se sronger passwords, clear a password, lock a device, and wipe i clean o facory seings. Use he auomaed BYOD employee enrollmen process o eliminae manual IT work. Auomaed Pach Managemen Cenrally manage and insall paches racking and reporing on he pach saus of all managed machines. Auomaically add required updaes and paches. Compuer Imaging Use auomaed processes o insall a complee operaing sysem and sandard applicaions on Mac and PC devices. Deploy a disk image while a Mac compuer is in use and auomaically migrae user folders, nework seings and Direcory Access seings wih no inerrupion o users. Asse Innory Gaher hundreds of hardware and sofware daa poins from managed devices. Display daa wih cusom views, searches, and repors and expor his daa ino various file formas. Inegrae asse informaion ino hird pary applicaions such as Microsof SCCM, help desk, and ITSM soluions such as Absolue Service. Power Managemen Implemen energy savings policies based on user behavior and work schedules. Deermine resource savings and plan for greaer efficiencies in he fuure. Reduce orall coss by leraging gornmen and ax rebaes for energy managemen compliance. Apps by Absolue A variey of cusom-buil corporae apps are available: AbsolueApps AbsolueFind AbsolueSafe Securely hos, remoely deploy, and disribue in-house applicaions o end users. Provide users wih a lis of recommended Apps for easy selecion. Opional configuraion profiles can also be lised for on-demand insallaion. Track devices on an ipad. Includes access o selec adminisrai and securiy funcions from he ipad. Disribue files wihou . Designae access o media and files by policy and/ or schedule (including ime-limied access). Delee files from a device a your discreion and conrol sharing opions (prin, , ec.). 5

6 FOR IT SERVICE MANAGEMENT Absolue Service is an IT Service Managemen (ITSM) soluion. I combines people, process, and informaion echnology so ha IT services can align wih he needs of he business. Buil on a foundaion of daa from all areas of he organisaion, IT can use cerified bes pracices o apply precise conrol or he lels of service hey delir, predicing poenial poins of failure, and making real-ime decisions for he mos efficien and cos-effeci oucome. CMDB The Configuraion Managemen Daabase (CMDB) federaes daa from exising daa sources wihin he organisaion, including IT asse managemen sysems such as Absolue Manage; direcory serrs; as well as single sign on and ideniy managemen services for a daa-drin view of he business. Service Lel Agreemens Define and rack availabiliy and performance objecis ha delir on esablished SLAs o suppor he requiremens of he business. Impac Analysis Analyse each service reques o preemp poenial inerrupions o produciviy and profiabiliy by focusing on hose service requess ha could be impacful o oher areas of he business. Search Engine Embedded across each major process wihin Absolue Service, he inegraed search engine can search for any reques-relaed conen including knowledge aricles and oher noes; as well as commens and aachmens from end users via , cusomer poral, and web services. Gornance For pars of he business impaced by gornmen and oher regulaory bodies such as Sarbanes-Oxley, COBIT, HIPAA, Basel II, and Secion 508 andards, Absolue Service provides PinkVERIFY ITIL 3 Cerificaion from Pink Elephan for 11 processes, as well as comprehensi, one-click audi records for any service reques. Absolue Service Technology Absolue Service is designed o align wih he processes and infrasrucure ha are already in place wihin he business, including buil-in inegraions o mos asse managemen and oher corporae daabases. Absolue Service federaes daa from all of hese sources wihin he CMDB. IT adminisraors can use a daa-drin view of he organisaion o prioriise service requess and ensure here are no cosly inerrupions o he business. Absolue Service provides a fully cusomisable user inerface wih or 140 widges so ha each echnician can creae heir own efficien and ineraci work environmen. A variey of deploymen opions are available including on-demand (via he cloud) as well as on-premise (sofware insallaion, virual or plug and play appliances). Cusomers can easily ransiion beween deploymen models o suppor curren and fuure scalabiliy. Addiionally, any cusomisaion work wihin Absolue Service will ransfer auomaically when he produc is updaed or he deploymen model is changed. 6

7 FOR ENDPOINT SECURITY Today compuer manufacurers are building self-encryping dris (SEDs) ino heir devices, providing a sandardised, hardware-based mehod of encrypion ha ships wih he compuer. SEDs use echnology ha encryps he dri iself, raher han oher componens on he PC. This means he conen of he SED is always encryped, including he encrypion keys. Absolue Secure Dri places conrol of his new echnology ino he hands of he organisaion. Produc feaures include: Asse Adminisraion Configure and se up each SED. Manage muliple auhenicaion devices and mechanisms o unlock he hard disk a pre-boo wih SSO opions. Inegrae easily wih Aci Direcory/ADAM, and Noll edirecory. Suppor encrypion on non-opal dris and exernal plug-in devices hrough Microsof BiLocker inegraion. Daa & Device Securiy Configure and se up each SED using srong auhenicaion wih Windows login. Easily recor credenials due o sysem or user failure. Remoe encrypion key erase for crypographic daa wipe dri decommissioning a PC end-of-life. Conrol access o devices such as DVD/CD-ROMs, USB devices, Blueooh, Serial, Modems, 1394 and PCMCIA devices o furher safeguard daa. LoJack for Lapops by Absolue Sofware provides consumers wih he power of our Compurace echnology so hey can remoely manage a compuer regardless of is physical locaion. In he en of hef Absolue can rack, locae, and recor solen compuers while providing users wih he abiliy o secure heir device and he daa i conains proecing heir privacy and safeguarding agains ideniy hef. Produc feaures include: Daa & Device Securiy Proec privacy by remoely deleing informaion from a missing compuer including files and applicaions, personal phoos, inerne bookmarks, browser cookies, financial informaion, and sored passwords. Limi access and communicae wih he person using he compuer by remoely freezing he compuer and displaying a cusom message. Thef Recory A our cusomer s reques, he Absolue Thef Recory Team will forensically mine a solen compuer or he inerne using key capures, regisry and file scanning, geolocaion, and oher insigai echniques o deermine who has he compuer and wha hey re doing wih i. Then we will work closely wih local police o recor i. We recor housands of solen compuers ery year. Geoechnology Use he laes GPS or Wi-Fi echnology o rack a compuer on an inerne map, including curren and hisorical locaions. 7

8 Garner does no endorse any ndor, produc or service depiced in is research publicaions, and does no advise echnology users o selec only hose ndors wih he highes raings. Garner research publicaions consis of he opinions of Garner's research organisaion and should no be consrued as saemens of fac. Garner disclaims all warranies, expressed or implied, wih respec o his research, including any warranies of merchanabiliy or finess for a paricular purpose Absolue Sofware Corporaion. All righs reserd. Compurace and Absolue are regisered rademarks of Absolue Sofware Corporaion. All oher rademarks are propery of heir respeci owners. ABT-EMEA-B-ENG