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1 Natura gas, the cheaper, faster soution for your business Switch and Save Today gasnetworks.ie

2 Financia benefits of changing to natura gas Over haf of a Irish companies have taken action to improve their energy efficiency in the ast three years, according to a survey from the Sustainabe Energy Authority of Ireand (SEAI). Detais of the survey reveaed that reducing energy costs is a key priority for Irish businesses. One of the most effective cost saving measures is to change to a cheaper source of fue. For commercia customers, natura gas offers a more cost effective aternative to using eectricity, oi or LPG, and gives considerabe savings on annua fue bis. Changing to natura gas can generate savings of up to: 70% savings on switching from eectricity 60% savings on switching from LPG (cyinders) 50% savings on switching from LPG (buk) 40% savings on switching from oi Source SEAI 2013 Natura gas can be used for amost a appications, incuding: Heating and hot water Air handing units Air conditioning/chiers Catering/cooking Eectricity generation (Combined Heat and Power).

3 Benefits of natura gas Natura gas is the most environmentay friendy fossi fue avaiabe. Our continued need for energy and the heightened awareness of our environmenta responsibiities has undoubtedy eevated the vaue of natura gas in our ives. The use of natura gas instead of more pouting fues has resuted in consideraby ower emissions of cimate changing greenhouse gases. In addition, natura gas offers customers a wide range of benefits. Natura gas... is piped directy to premises is aways avaiabe and never has to be stored or ordered cannot be stoen remains competitivey priced compared to other fues has compact, unobtrusive and efficient boiers has appiances that come with many fueing options that are aso cean and quiet running is versatie with many uses such as cooking, heating and tumbe drying cannot be beaten for speed and controabiity has a key contribution to make as a cean and efficient bridge to a sustainabe future

4 Natura gas has a proven track record in energy deivery to Irish businesses. Whether you manage a high powered industria pant or run your own sma business, natura gas makes good business sense for you. Natura gas network Scotand Moffat Coeraine Baymoney Limavady Derry City Baymena Antrim Twynhom AGI Brighouse Bay Beattock Corrib Gas Fied Befast Lurgan Craigavon Portadown Banbridge Armagh Newry Lough Egish Baina Crossmoina Cootehi Dundak Carrickmacross Castebar Baiieborough Kingscourt Virginia Westport Caremorris Kes Drogheda Navan Bainrobe Muingar Gormanston Trim Tuam Athone Headford Kicock Loughshinny Enfied Bainasoe Gaway Tuamore Prosperous Dubin Naas Craughwe Loughrea Tynagh Kidare Bray Portarington Bessington Monasterevin Baymore Eustace Gort Kicuen Wickow Portaoise Athy Rathdrum Ennis Sixmiebridge Nenagh Carow Arkow Baina Bayragget Shannon Kikenny Limerick Askeaton Tipperary Aughinish Town Cashe Cahir Carrick-on-Suir Great Isand Charevie Wexford Mitchestown Conme Waterford Ardfinnan Maow Beview Port Tramore Fermoy Macroom Cork Interconnector 2 Interconnector 1 Ise of Man Baineen Bandon Kinsae Whitegate Inch Termina Kinsae Head Gas Fied Seven Heads Gas Fied Existing Pipeines Panned/Under Construction Pipeines Owned by Others

5 Customer information Who we are Gas Networks Ireand, deveops, operates and maintains the natura gas pipeine network in the Repubic of Ireand. Gas Networks Ireand deivers natura gas through the pipeine network on behaf of a gas suppiers, and is aso responsibe for connecting a natura gas customers to the network. Gas Networks Ireand has deveoped a transmission (high-pressure) pipeine network of over 2,400km and a distribution (ow/mediumpressure) pipeine network of over 11,100km. The transmission system is inked to the UK and internationa gas markets through two sub-sea interconnectors. Gas Networks Ireand expands and upgrades the network in Ireand to meet the growing demand for natura gas. There are over 650,000 residentia, commercia and industria customers connected to the gas network in Ireand. Natura gas is currenty avaiabe in over 160 popuation centres across 19 counties throughout the country. Customer Charter The Gas Networks Ireand Customer Charter outines our commitment to our customers and the performance standards that we strive to achieve. gasnetworks.ie The Customer Charter is avaiabe at gasnetworks.ie or to order a copy ca

6 The services we provide Gas Networks Ireand connects a natura gas customers to the network and as such we are responsibe for carrying out a reated work. We buid a transmission and distribution pipeines across the country and within town areas We deiver natura gas through these pipeines to natura gas customers We connect a industria, commercia and domestic customers to the natura gas network We carry out a pipeine service aying and modifications at a customer s property We compete a gas meter instaations, aterations and disconnections We carry out a meter reading activities and provide the information to the gas suppier registered at each property We provide safety and emergency services across the network 24 hours a day, 365 days a year Gas Networks Ireand provides some of these services free of charge, whie other services have associated charges. For more information on service charges visit our website gasnetworks.ie or ca Businessink on

7 Getting connected If you woud ike to get connected to natura gas pease foow these steps: 1. Ca Businessink on and we wi verify natura gas avaiabiity in your area or the possibiity of a connection to the natura gas network. 2. A Gas Networks Ireand representative wi contact you to discuss your requirements and provide advice on what information you wi need to suppy. 3. Submit this information, incuding any required pans, to Gas Networks Ireand (pans@gasnetworks.ie). 4. Gas Networks Ireand wi deveop a pipeine networks design for your deveopment and a quotation wi be issued to you aong with connection terms and conditions. For arger deveopments, there may be a pre-payabe charge for this work, which wi be set against chargabe costs if the connection to the natura gas network goes ahead. 5. If you wish to go ahead with the natura gas connection(s), the quoted fee must be paid and a Connection Agreement signed prior to work commencing. 6. Once payment is made, you wi receive a receipt with connection detais and you wi be contacted by Gas Networks Ireand oca personne to arrange dates for the natura gas connection(s). 7. To get a meter instaed and an actua suppy of gas, you must sign up with a natura gas suppier who wi make arrangements with Gas Networks Ireand for the instaation work. A ist of natura gas suppiers operating in the Irish market wi be attached to your receipt etter or may be obtained from 8. Your Registered Gas Instaer/Competent Person must issue you with a conformance certificate confirming that your instaation is competed and tested to the Irish Gas Standards. 9. Gas Networks Ireand wi coect the certificate from site and fit the required meter(s). Pease note that ony when steps 7 and 8 have been competed correcty wi the required meter be fitted on the agreed date.

8 What you can rey on Vaues Gas Networks Ireand is committed to putting customers first. Our vaues underine how we serve our customers in the pursuit of our business objectives. To ensure we adhere to our vaues when serving our customers, we constanty monitor customer satisfaction eves and act on customer feedback to improve our performance. Safety Safety is of paramount importance to Gas Networks Ireand. Our operating procedures and gas networks are amongst the most modern and efficient in the word. From management of the 24 hour grid contro centre, to the aeria and foot patros of cross country pipeines, to the constant surveying of city pipeines and the emergency response procedures, Gas Networks Ireand ensures the safety and integrity of Ireand s natura gas system. In case of a gas emergency pease ca our 24 hour Emergency Service Choice Gas Networks Ireand works independenty of a natura gas suppiers. The natura gas market in Ireand is fuy open to competition which means that natura gas users can purchase their natura gas from any natura gas suppier operating in the market pace. If you wish to register with or change to a new gas suppier, you shoud contact your chosen suppier directy. The gas suppier is responsibe for biing customers for natura gas. A ist of natura gas suppiers is avaiabe at

9 Businessink Businessink proactivey manages commercia customer reationships and provides a dedicated muti-channe service in order to guide our customers from enquiry to connection. Our objective is to: Provide a differentiated service to commercia customers Endeavour to provide a seamess customer experience from enquiry through to connection To act as key coordinators on behaf of customers in a deaings with stakehoders; internay (incuding Design, Saes, Construction Departments) and externa stakehoders (incuding Gas Suppiers, Instaers, Consutants) Be the enduring contact for customers from their enquiry through to fina connection Provide priority service to hande any query after connection (meter reads, aterations, no gas etc.) If you have any questions regarding getting connected pease contact Businessink on

10 Businesses benefitting now Trifit Gym, Sexton Street, Limerick Trifit Gym is a gym and spinning cass studio ocated in the heart of Limerick City. The gym offers persona fitness instruction and group circuit training casses. Run by former Munster payer Chris Deooze, the gym has something for everyone with workout studios, exercise casses, free weights area and fitness machines. The way we operate means that hot water usage throughout the day can vary greaty. We operate spinning casses at various times of the day whie other areas are open for individua training and fitness coaching a day ong. It means our hot water demand is never the same every day. We needed a soution that coud provide hot water for a the showers in one go for when casses end, but aso a package that works for us during the quieter times. Using natura gas meant we didn t need arge voumes of water to be kept hot a day and therefore weren t wasting energy and money when demand was ow. Chris Deooze, fitness instructor. If you have any questions regarding getting connected pease contact Businessink on

11 Businesses benefitting now McDonagh s Fish and Chip Bar, Quay Street, Gaway Set in the heart of Gaway s busting Latin Quarter, McDonagh s Fish and Chip Bar is a famiy run award winning eatery. Serving a variety of quaity fish, this Quay Street restaurant is a favourite with ocas and tourists aike. Before we connected to natura gas we were using more than 10 cyinders of LPG a week. A our equipment was on LPG so switching to natura gas saved us over 12,000 a year which heped us pay for our new equipment during our renovations. Com McDonagh, proprietor. If you have any questions regarding getting connected pease contact Businessink on

12 Step by step connection process Timeine for sma/medium customers ony Customer You and your contractor/instaer Gas Networks Ireand Check the network map in your area Contact Businessink Businessink advise & make appointments 1 Week Compete the To Do Checkist overeaf Gas Networks Ireand visit the site 1 Week Make payment & sign contract Quotation issued Contract with a suppier when you have received your GPRN Gas Networks Ireand pipework instaation 4-6 Weeks Connect to network Contractor/instaer returns certificate to Gas Networks Ireand Gas Networks Ireand fits your meter 1 Week Contractor/instaer connects meter You re connected!

13 To do checkist To aow us accuratey scope your project and demonstrate potentia savings, we require the foowing information: Current fue type Annua usage Annua costs Wi you be using gas for (pease tick) Heating Cooking Pease tick which appiances you use 7 burner cooker Rice cooker Indian tandoori cay oven Fish / chip frier Kebab cooker Range 6 burners singe oven Range 6 burners doube oven Pizza oven Henny Penny Saamander Broier Hot pate Convection oven Other (pease specify) Once you have gathered a the information required above, contact Businessink on who wi progress your project.

14 The main contact detais for Gas Networks Ireand are: Businessink Genera Enquiries hr Emergency Service gasnetworks.ie 26067/12/2014

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