SPOC Instruction Guide

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1 SPOC Instruction Guide The following information should guide you through navigating NC AWWA-WEA s self-paced online course (SPOC) program. If you have additional questions please contact Nicole Banks at or (919) x250. The most recent SPOC guidelines can be found at Answers to the Most Frequent Questions: I ve opened a course, but the middle of the screen is blank? To start your course, look for the lesson titles along the left side of the screen. Click on the first title and the course should start. I ve completed the quiz at the end of a lesson, now what? If there are additional lessons in the course, click on the title of the next lesson. The list of lessons is available along the left side of the screen. If you have completed all lessons in a course you may click Exit Course and navigate to View Courses and Events to print a Certificate of Completion from your list of completed courses. Logging In After registering for a SPOC you should receive an directing you to elearning.ncsafewater.org. This is what you should see when the page opens. The same that contains a link to this page will also contain your username and password. Enter your username and password and click on Log on.

2 Welcome/Home Page Once you log in, this is the screen you will see. There are two identical menus, a drop-down menu along the top and an expanded menu along the left side. It does not matter which menu you choose to use. You will see that there are many options available. At this time there are only a few that you will need; My Learning View Courses and Events, My Learning Grades, and Learning Catalog. Summary of Menu Items (Accessible from left side menu and top drop-down menu.) My Learning View Courses and Events Contains 3 tabs; Current, Completed and Expired. This is where you find all courses for which you have registered. Current lists courses for which you have registered and have not started, or have not completed. Completed lists course that you have completed. Expired lists courses for which you have registered, but did not complete within 30 calendar days of registering. From here you can start a course, or continue a course that was previously started. You can also print a Certificate of Completion for courses that you have successfully finished as well as print a transcript for all courses completed within this online system. (Please note, the Certificate of Completion contains more detail than the transcript therefore it should be used when verifying credit for license renewal. The transcript is for your personal use.) My Learning Grades Here you will find a list of all courses for which you have registered and the detailed status of each course. You may also print a Certificate of Completion for each course that you have successfully completed. Learning Catalog Here you will find a list of all available NC AWWA-WEA self-paced online courses along with some basic information about each course. You cannot register from a course from this page. To register for a new course you must go back to If you have already registered for a course you cannot access it from this page. You must go to My Learning View Courses and Events. Resources Associated Files The section will allow you to download a course agenda as well as any other handouts or documents that are available for the coues.

3 My Learning View Courses and Events View of Current tab. List of courses your have registered for, but not yet completed. To start or resume a course, click on the course title. The circle in the far left column shows a your progress with a course. An empty circle indicates a course that has not been started. A solid red circle indicates a complete course. A partially filled in circle indicates a partially completed course. The Credit Hours column lists the number of CEUs available for successfully completing a course. To find out what types of licenses a course is approved for refer to View of Completed tab. List of successfully completed courses, and the time and date of completion. Once a course is completed, click on this link to print a Certificate of Completion. By entering a Start Date and an End Date you can export and then print a transcript of the courses you have taken within this system. Please note, the Certificate of Completion contains more detail than the transcript therefore it should be used when verifying credit for license renewal. The transcript is for your personal use.

4 My Learning Grades This page lists all of the courses you have registered for, and the status of each course. Collapsed View When this page is open, the default view is for each course to be collapsed. Clicking on the + sign to the left of the course name will expand the view and show more details about that course. Expanded View When expanded, individual lesson titles will appear under the course title. The Lesson column gives the status of a particular lesson in a course. To collapse a course and see less detail, click on the - to the left of the course title. Unlike the My Learning View Courses and Events page, you cannot start or continue a course by clicking on the course title. The Score column repeats the results found in the Lesson column. The Elapsed Time is the amount of time you have spent on a particular lesson, and the Activity Date is when you last accessed a particular lesson. Similar to the My Learning View Courses and Events page, by clicking on the link in the Certificate column you may print a copy of your Certificate of Completion. A transcript cannot be printed from this page. The Completed On column shows the initial time that all lessons in a course were completed. Note, since it is possible to go back into a completed lesson or course, the Completed On date may be earlier than the Activity Date.

5 Learning Catalog This page lists all available NC AWWA-WEA self-paced online courses. The Status column tells you if you are registered for a particular course. If you are already registered for a course you may go back to My Learning View Courses and Events to start or resume the course. The Enroll Now and Remove buttons are not active. To register for an additional course go to To cancel a course, contact Nicole Banks at or (919) x250.

6 Resources Associated Files From this page you can select courses you are registered for and open documents related to that course. Each course will include an agenda and other documents may be included. From the dropdown menu select the course for which you would like to see a list of Associated Files. After selecting a course, a list of available documents will appear. Clicking on a document title will open that document. From there you may save or print the document.

7 Taking a Course Opening Window To start or resume a course, after you login go to My Learning View Courses and Events and click on the title of the course that you want to start or resume. View of Opened Course To being or resume a course you will need to select a lesson. You must complete the lessons in the order that they appear. You will not be able to access a lesson unless you have completed all previous lessons. Links to access Notes and to end your session are in the upper right corner. As shown in previous instructions, notes taken during the course will also be accessible after you close the course. Choosing Exit Course automatically saves your progress. The next time you open the lesson you will be asked if you would like to start from the beginning or resume where you left off. Note, choosing starts from the beginning deletes any progress that you made previously.

8 Taking a Course Active Course Window Below is similar to the window you will see once you are inside a course. Clicking on Player Controls will open a demonstration of how to navigate through the course window. Clicking on FAQ will open answers to many elearning questions. Most slides contain audio. Clicking on the speaker button will allow you to adjust the volume within the course window. Before adjusting this button, you should make sure your computer speakers are connected and turned on. The progress bar shows you what slide you are currently viewing and the total number of slides in the lesson. (ex. SLIDE 1 OF 40). The times at the end of the progress bar refer to the current slide. (ex. 00:23/00:43). When a slide is finished, you will need to advance to the next slide by clicking the forward arrow button. Note: Earlier courses indicate that you may rewind a screen by dragging the arrow or bar backwards. This is not possible. These arrow buttons will allow you to navigate between slides, pausing, moving back and moving forward. You may pause a course at any time. You may also go back and review previous slides. You cannot advance past slides that you have not viewed.

9 Taking a Course Conclusion For each lesson, you will be required to complete at least one quiz at the end of the lesson. For all quizzes within a lesson, you must answer all questions correctly before you can move forward to the next slide, next lesson, or complete the course. After an initial attempt at a quiz, you may review the quiz to see the correct answers, and you may retry the quiz an unlimited number of times. The following screen is similar to what will appear when a quiz had been successfully completed and you are ready to move on. There will not be an additional slide with further instructions. At this point you can click on the title of the next lesson (available in the list along the left side of the screen), exit the course to resume later, or exit the course to print your Certificate of Completion. When printing your Certificate of Completion, if the certificate prints without your personal information or any course details, look for a bar near the top of the certificate that reads, This PDF document might not display correctly with an option for Open with different viewer. Clicking on this option should allow you to open the certificate in a format that will print correctly.

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