Influence of Lean, Resilient and Green Practices on Supply Chain Sustainability

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1 Influence of Lean, Resilient and Green Practices on Supply Chain Sustainability SUSANA G. AZEVEDO UNIDEMI - Department of Business and Economics University of Beira Interior Polo IV, Ernesto Cruz Covilhã, Portugal sazevedo@ubi.pt V. CRUZ MACHADO UNIDEMI- Department of Mechanical and Industrial Engineering Faculdade de Ciências e Tecnologia da Universidade Nova de Lisboa Caparica, Portugal vcm@fct.unl.pt Abstract: - This paper aims to propose a conceptual model to analyse the influence of lean, resilient and green supply chain management practices on supply chain. A deductive research approach was used to develop a conceptual model from the literature review. The SCM practices focused in this study are: waste elimination, Total Quality Management, just-in-time; supply chain risk management, flexible transportation, flexible sourcing, cleaner production, ISO certification and reverse logistics. The is studied considering its three dimensions: environmental, social and economics. The economic dimension is the most focused in literature and the social dimension the lesser. Key-Words: - Lean, resilient, green; supply chain,, conceptual paper. 1 Introduction In present-day there is the assumption that SC s should compete instead of companies [1], being the success of supply chains mainly determined by the marketplace. Therefore, Supply Chain Management (SCM) is considered a strategic factor for the better attainment of organizational goals such as enhanced competitiveness, improved customer service and increased profitability [2]. It is necessary also to implement practices that not only promote company and overall SC performance, but also that focuses on social, economic and environmental concerns [3]. The literature shows that almost researches have been focused on the study of individual paradigms in supply chain management [4], [5], [6]. However, the simultaneous integration of lean, resilient, and green paradigms in supply chain management may help supply chains to become more efficient, streamlined, and also more sustainable. Consequently, this paper main objective is to propose a conceptual model to analyze the influence of lean, resilient and green practices on economic, social, and environmental of supply chains. A deductive research approach was used to develop the conceptual model from the literature review. The paper is organized as follows. Following the introduction, a background on the three paradigms lean, resilient and green are described from a supply chain management perspective, and several practices are pointed out. After that, some insights on supply chain are presented. Subsequently, a conceptual model is proposed as a means of suggesting a set of lean, resilient and green practices and their relationships with environmental, social and economic. Finally, some considerations are drawn. 2 BACKGROUND 2.1 Lean, resilient and green supply chain management A supply chain can be described as a chain that links various agents, from the customer to the supplier, through manufacturing and services so that ISBN:

2 the flow of materials, money and information can be effectively managed to meet the business requirements [7]. In present-day business there is the assumption that supply chain s compete instead of companies [1], while the success or failure of supply chains is mainly determined in the marketplace. According to Womack, Jones, and Roos [8], the lean paradigm provides a way to do more and more with less and less (less human effort, less equipment, less time, and less space), while coming closer to customer requirements. The importance of this philosophy is highlighted by Gunasekaran and Tirtiroglu [2] when they stated: The viability of a firm now largely depends on how well it can respond to customer requirements while becoming lean". Whereas in the past, the principal objective in supply chain design was cost minimization or service optimization, the emphasis today has to be upon resilience [9]. Resilience refers to the supply chain s ability to cope with unexpected disturbances. In supply chain s systems, the purpose is to react efficiently to the negative effects of disturbances. Shrivastava [10] defined green supply chain management (GSCM) as integrating environmental thinking into supply chain management. GSCM has emerged as an organizational philosophy by which to achieve corporate profit and market-share objectives by reducing environmental risks and impacts while improving the ecological efficiency of such organizations and their partners [11]. Table 1 contains the main, lean, resilient and green supply chain management practices. The WCED [22] considers the as economic practices which meet the needs of the present without compromising the ability of future generations to meet their own needs. According to Shrivastava [10], an organization must manage not only shortterm financial results, but also risk factors resulting from its products, environmental waste, and worker and public safety. The environmental, often involves the Triple Bottom Line (3Ps): planet, people, and profit [23]. Efforts to make supply chains more environmentally friendly have gained priority due to increasing threats arising from the global warming and climate change [24]. Although general indicator frameworks can be developed [25], it is commonly agreed that indicators need to be established on a supply chain basis. Some of the environmental, social and economic indicators of found in literature are: i) Environmental indicators - emissions (per unit produced) [26]; [21], [27], [28]; water used (litres) [26] landfill waste (tons) [26], [21], [5], [27]; hazardous material content [26], [27], [29]; and total energy used [26], [29]; ii) Social indicators: wages [26]; healthcare benefits [26], [28]; opportunity for career development [26]; and hours of safety training per employee [26]; iii) Economic indicators: order fill lead time [26], [21]; product defect rate [26]; [27]; transportation cost per unit [26], [11]; productivity [26]; and cost of goods sold [26]. Table 1 Lean, resilient and green SCM practices Supply Chain Lean Resilient Green Upstream Focal Company Downstream Supplier relationships Lot size reduction Just-in-time [12] [12], [13], [14] [15] Delivery flexibility [13] Just-in-time [12] [14], Total quality Customer relationships [15] management [15] [13], [19] [19] Setup time reduction [19] () Sourcing strategies to Lead time Flexible transportation allow suppliers reduction [17] [9] Silent product switching [16] Supply chain risk rollover [9] Flexible sourcing [9] management [17] Demand-based Developing visibility management [20] [17] Environmental Cleaner Reverse logistics [21] collaboration with production Environmental suppliers [18] practices [11] monitoring by To encourage suppliers To minimize customers [21], [18] to take back packaging [11] waste [11] ISO certification [18] 3 Conceptual Model Proposed In this section a conceptual model is proposed to explore the influence of lean, resilient and green SCM practices on SC. A deductive research approach was used to develop the conceptual model from the literature review. 3.1 Influence of Lean practices on SC There are evidences on literature about the influence of lean philosophy on environmental and social of SCs. According to Fliedner [30] is the next evolutionary stage of lean as it goes beyond the internal waste elimination of Ohno s seven lean principles encouraging the external waste reduction across the supply chain and leading to improved social conditions globally [30]. Non value-adding activities consume resources and therefore are not economically sustainable over the long run. Cost reduction has enhanced companies bottom-line performance through lean and initiatives [30]. From this perspective the following propositions are derived: ISBN:

3 P 1 : The lean practice "waste elimination" influences the economic P 2 : The lean practice "waste elimination" influences the social From the point of view of the environmental dimension Rusinko [31] considers that the quality management is particularly well suited to aid managers in implementing environmentally sustainable practices [31]. Also, due to increased competitive pressure, today's managers are looking to the TQM as a way to improve and sustain organizational performance. The implementation of TQM practices involves also training of employees in multiple skills sets and empowered to make decisions relevant to their work in organizations [32]. Moreover, focusing on cultural and behavioural issues, Gunasekaran [33] identified communication, teamwork cross-functional activities, empowerment, training, and education as important enablers of TQM implementation. Being so, the following propositions are derived: P 3 :The lean practice "Total Quality Management" influences the economic. P 4 : The lean practice "Total Quality Management" influences the social. In the literature there is also evidences about the influence of the lean practice "Just-in-time" on the environmental and economic. Beamon [34] considers that Just-in-time (JIT) requiring small transportation batch sizes, appears to be at odds with environmental management. Also, JIT distribution requires that items to be delivered in very small batches which leads to reduced storage costs and increased available capital. However, small volume shipments yield more frequent deliveries, which lead to increased traffic congestion, noise and air pollution [35]. JIT practice seems to have also some influence on economic. Msimangira [36] argues that the use of JIT can improve a firm's manufacturing performance. Ansari and Modarress [37] defend its positive impact on the inventory levels, [34] on increase productivity and efficiency, reduced lead times, and improved customer service. According to the literature the next propositions are suggested: P 5 : The lean practice "Just-in-time" influences the environmental. P 6 : The lean practice "Just-in-time" influences the economic Influence of resilient practices on SC In the literature there are evidences of the influence of the resilient practice " Supply chain risk management" on the economic. Beamon [38] argues that total supply chain cost and profit that account for both benefits and costs of risk management strategies are important outcomes that need to be measured to ascertain the effectiveness of a risk management strategy. On the supply side, two outcomes of interest are supply disruptions and total inbound lead time [39]. On the demand side, the outcomes most emphasized include stock-outs [39]; fill rates [40]; lead times, and delays to customers [39]. Operational outcomes of interest in global supply chains include average inventory [41]. The proposition derived is: P 7 : The resilient practice "Supply chain risk management" influences the economic. Another resilient practice found in literature is the "flexible transportation". To support supply chain contingency plans in case of a catastrophe, many companies are working in a flexible base of transportation modes. Most of them, however are motor-based which have the most unfavorable environmental impact per ton mile [42]. Also, this same practice seems to influence the economic. According to Golicic et al. [42] the use of flexible transportation contributes to a lead time reduction and consequently to less holding inventories. That leads to the following propositions: P 8 : The resilient practice "Flexible transportation" influences the environmental. P 9 : The resilient practice "Flexible transportation" influences the economic. As regards the resilient practice " Flexible sourcing" it seems to influence both the social and the economic. Sourcing activities includes analyzing expenses, identifying potential suppliers, requesting quotations, negotiating contracts, monitoring and improving suppliers [43]. Sourcing flexibility is the ready capability of firms' supply chain architecture to cope up to change [44]. The influence of "Flexible sourcing" on social is argued by Porter [45]. This author considers less risky adopting a flexible sourcing strategy domestically than abroad. From his point of view the volatile nature of various cultural, economic and political environments abroad could lead to failed sourcing strategies. Contrary, he argues that implementing flexible and domestically sourcing strategies can be a potential source for achieving a competitive advantage and social progress when a company applies its considerable resources to activities that benefit society. Also, Beamon [38] and Gunasekaran and Tirtiroglu [2] defend the impact of flexible sourcing on performance of organizations and supply chains. ISBN:

4 Considering the literature the following propositions are derived: P 10 : The resilient practice "Flexible supply base/ flexible sourcing" influences the social. P 11 : The resilient practice "Flexible supply base/ flexible sourcing" influences the economic Influence of green practices on SC Considering the green practice "cleaner production" it was founded by UNEP in 1989 [46]. For Kjaerheim [47] cleaner production means using energy and resources efficiently in order to eliminate toxic raw materials, and to reduce both the amount and toxicity of all emissions and wastes. When applying cleaner production the following economic, environmental and social improvements can be reached [48]: improved efficiency; lower costs; conservation of raw materials and energy; improved compliance to market requirements; improved environment; better compliance with environmental regulations; more cohesive working environment for labourers and; better public image of the company. Attending to that the following propositions are derived: P 12 : The green practice "Cleaner production" influences the economic P 13 : The green practice "Cleaner production" influences the social P 14 : The green practice "Cleaner production" influences the environmental As regards the green practice "ISO certification" from the point of view of Schaltegger and Burritt [49] the effect of this practice on environmental and economic occurs as organisations prepare for certification since their facilities realise a variety of technological and managerial opportunities to cut material and energy waste [50] which contributes to increase expectations of direct economic advantages. Being so, the following two propositions are suggested: P 15 : The green practice "ISO certification" influences the economic. P 16 : The green practice "ISO certification" influences the environmental. Considering the green practice "reverse logistics" it represents backwards flows from the point of consumption to the point of origin for the purpose of recapturing value or of proper disposal [51]. According to Beullens [52] this green practice prevents waste by diverting materials from landfills and conserving natural resources such as energy and materials. The influence of reverse logistics on economic can be found in Tonanont [53] who argues that a well organized reverse logistics not only reduces costs but also increases customer satisfaction and gains competitive advantages. Based on the anecdotal evidences from literature the following propositions are derived: P 17 : The green practice "Reverse logistics" influences the economic. P 18 : The green practice "Reverse logistics" influences the environmental. The suggested eighteen proposition based on literature are translated into an innovative theoretical framework presented in the Fig. 1. Total Quality Management Just-intime Cleaner production ISO certification Reverse logistics P3 P15 P18 P17 P14 Lean practices Environmental Social Economic Fig. 1 Proposed conceptual framework P5 P6 P16 P13 P4 Supply chain risk management Flexible supply base/ flexible sourcing Flexible transportation Waste elimination 4 Conclusions This paper investigates the influence of lean, resilient and green practices on SC. The identification of the conceptual relationships between the SCM practices and SC is a contribution that the authors hope to become a forward step in the development of new theoretical approaches and empirical research in the field of supply chain management and. This paper makes several contributions. First, this conceptual model for the influence of lean, resilient and green practices on supply chain is theory-driven and can be applied to any supply chain setting. Second, by using the proposed model, researchers can develop empirical research studies that can better explore the proposed relationships. Although the objective of the study was successfully accomplished, limitations of the study should be noted. The social dimension of is underexplored, since there is a lack of literature about it. Also, no validation of the conceptual model were performed.. Future research requires testing the propositions derived from the model, being necessary to develop scales for both the SCM practices and dimensions. P12 P10 P11 Resilient practices P7 P8 P9 P2 Green practices P1 ISBN:

5 References: [1] Christopher, M. and Towill, R., Supply chain migration from lean and functional to agile and customized, Supply Chain Management: An International Journal, Vol. 5, No.4, 2000, pp [2] Gunasekaran, G. and E. Tirtiroglu, Performance measures and metrics in a supply chain environment, International Journal of Operations & Production Management, Vol. 21, Nos. 1/2, 2001, pp [3] Beske P., Koplin J. and Seuring S.,The use of environmental and social standards by German firsttier suppliers of the Volkswagen AG, Corporate Social Responsibility &Environmental Management, 15(2), 2008, pp [4] Anand, G. and Kodali, R., Development of a framework for implementation of lean manufacturing systems, International Journal of Management Practice, Vol.4, No.1, 2010, pp [5] Kainuma, Y., and Tawara, N., A multiple attribute utility theory approach to lean and green supply chain management, International Journal of Production Economics, Vol. 101, No. 1, 2006, pp [6] Rosič, H., Bauer, G. and Jammernegg, W., A framework for economic and environmental and resilience of supply chains. In G. Reiner (Ed.), Rapid modelling for increasing competitiveness, pp New York: Springer, [7] Stevens, G., Integrating the Supply Chains, International Journal of Physical Distribution and Material Management, Vol. 8, No. 8, 1989, pp [8] Womack, J., Jones, D. and Roos, D., The machine that changed the world, New York: Harper-Collins, [9] Tang, C., Robust strategies for mitigating supply chain disruptions, International Journal of Logistics Research and Applications, Vol. 9, No. 1, 2006, pp [10] Shrivastava, P. Ecocentric Management for a Risk Society, Academy of Management Review, Vol. 20, No. 1, 2010, pp [11] Rao, P. and Holt, D., Do green supply chains lead to competitiveness and economic performance?, International Journal of Operations and Production Management, Vol.25, No. 9, 2005, pp [12] Panizzolo, R., Applying the lessons learned from 27 lean manufacturers. The relevance of relationships management, International Journal of Production Economics, Vol. 55, 1998, pp [13] Perez, M. and Sanchez, A., Lean production and supplier relations: A survey of practices in the Aragonese automotive industry, Technovation, Vol.20, No. 12, 2000, pp [14] Berry, W; Bruun, P and Ward, P., Lean manufacturing: a mapping of competitive, initiatives, practices, and operational performance in Danish manufacturers, Proceedings of 9Th International conference, European Operations Management Association, Copenhagen, [15] Shah, R. and Ward, P., Lean manufacturing: context, practice bundles and performance, Journal of Operations Management, Vol. 21, 2003, pp [16] Rice, J. and Caniato, F. (2003). Building a secure and resilient supply network. Supply Chain Management Review, Vol. 7, 2003, pp [17] Christopher, M. and Peck, H., Building the Resilient Supply Chain, The International Journal of Logistics Management, Vol. 15, No. 2, 2004, pp [18] Vachon, S. and Klassen, R., Extending green practices across the supply chain: The impact of upstream and downstream integration, International Journal of Operations and Production Management., Vol. 26, No. 7, 2006, pp [19] Doolen, T. and Hacker, M., A review of lean assessment in organizations: an exploratory study of lean practices by electronics manufacturers, Journal of Manufacturing Systems Vol. 24, 2005, pp [20] Iakovou, E., Vlachos, D. and Xanthopoulos, An analytical methodological framework for the optimal design of resilient supply chains. International Journal of Logistics Economics and Globalisation, Vol. 1, No. 1, 2007, pp [21] Zhu, Q., Sarkis, J. and Geng, Y., Green supply chain management in China: pressures, practices and performance, International Journal of Operations and Production Management, Vol. 25, No. 5, 2005, pp [22] WCED - World Commission on Environment and Development, Our Common Future, Oxford, University Press, New York, NY, [23] Stonebraker P., Goldhar J. and Nassos G., Weak Links in the Supply Chain: Measuring Fragility and Sustainability, Journal of Manufacturing Technology Management, Vol. 20, No. 2, 2009, pp [24] Shukla A., Deshmukh S. and Kanda A., Environmentally Responsive Supply Chains: Learnings from Indian Auto Sector, Journal of Advances in Management Research, Vol. 6, No. 2, 2009, pp ISBN:

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