This release includes the addition of several new workflow features, and a number of transcoding improvements.

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1 Software Version 7.5 Release Notes About FlipFactory Version 7.5 FlipFactory Release is a minor release of the FlipFactory product family, including: New Media, New Media Broadcast, ProSD, ProHD, TrafficManager, AdManager, GraphicsFactory, and FactoryArray. This release includes the addition of several new workflow features, and a number of transcoding improvements. Note: If your maintenance has expired and you upgrade your FlipFactory system, it will not function after the upgrade. Version 7.5 requires you to obtain a new license from Telestream if your maintenance expiration date is October 20, 2014 or earlier. Please contact to verify that your maintenance is current and to obtain the new license. Media Transcoding and Analysis FlipFactory 7.5 supports a separate installer for transcoding and analysis components. The FlipFactory 7.5 installer includes Transcoding & Analysis and does not require additional steps to install this component. However, future versions of the Transcoding and Analysis components support installation into an existing FlipFactory 7.5 environment, without requiring a complete re-install of FlipFactory. Documentation and Support Full installation instructions and the FlipFactory User Guide can be found at: Also please see Upgrade Installation Tips at the end of these release notes. FlipFactory 7.5 supports the following component versions: SQL Server Version: SQL Express 2005 SP3 is included in this release. If upgrading to SQL Standard Edition, SQL 2005 and SQL 2008 versions are supported. If you are planning a SQL upgrade, please contact Telestream Technical support for assistance. Server Operating Systems: Windows Server 2008 R1 and R2, and Windows Server 2003, are supported (both 32 and 64-bit versions). Java Version: Java version 1.6.0_21 QuickTime: QuickTime is recommended. IPV SpectreView: Requires Server Either 32- or 64-bit systems may be used. Screen Subtitling: Screen Subtitling is now supported on Windows 2008 R1 and R2, and Windows 2003, both 32- and 64-bit Telestream, Inc. Page 1 October 2014

2 Important Notices Some issues have been reported with the FTP Folder and Javelin monitors. In very rare circumstances these monitors can re-pull content from a source location that has already been processed by FlipFactory. A patch is available to fix this issue, if you experience this issue please contact Telestream Technical Support. New Features in this Release FlipFactory 7.5 includes numerous minor improvements and bug fixes, please see the Fixed in this Release section for more detail. FlipFactory 7.5 has been qualified for Avid workflows with Interplay Version this includes: Sending content from Avid to FlipFactory environments via Send to Playback. Ingesting content from FlipFactory via Avid Transfer Manager Telestream, Inc. Page 2 October 2014

3 Fixed in this Release The following reported issues have been verified as fixed since the release of FlipFactory 7.4: TXC-6039: Timecode preservation now works with Media Expansion filter TXC-5874: Fixed macroblock artifacts when viewing XDCAM outputs in Final Cut Pro TXC-5799: Fixed macroblock artifacts when decoding certain IMX MOV files TXC-5768: FlipFactory will now process SCC files made with UNIX returns TXC-5766: Fixed audio issue for some MOV sources with big-endian audio TXC-5745: MXF wrapped XDCAM HD p is no longer p TXC-5708: Transcodes to XDCAM with SMPTE 436 track now succeed if source has no VANC. TXC-5661: Specific XDCAM MOV source transcodes successfully TXC-5630: Specific IMX MOV source transcodes successfully TXC-5588: Audio in Omneon outputs is no longer 1 frame off after transcode. TXC-5524: ProRes output no longer loses one audio frame on customer sources TXC-5452: Fixed crash when decoding specific Transport Stream source file TXC-5445: Correct aspect ratio is preserved when direct converting AVID MC 7 exported IMX sources TXC-5381: Using Media Processing filter no longer produces invalid outputs TXC-5377: Captions no longer start early on output after decoding XDCAM HD source file. TXC-5367: Output from specific GXF source no longer ends up with a shorter duration TXC-5358: Timecode Override now works with Media Trim filter TXC-5353: Fixed minor PTS error in VOD Encoder TXC-5288: AFD from VANC insertion now preserved to MXF XDCAM outputs TXC-5270: Specific large ProRes source files now transcode successfully. TXC-5258: H p MC CFG outputs have "choppy" output. TXC-5225: Resolved issues decoding captions from specific H.264 Transport Stream sources TXC-5221: H.264 encoder no longer times out with large AVC/MOV sources TXC-5204: Fixed failures when source files had invalid caption stream TXC-5149: Decoding of specific GXF clip no longer cuts off audio at the end TXC-5123: The pict_struct flag is now correctly inserted into MainConcept H.264 outputs TXC-5071: Fixed issues decoding captions from a specific GXF SD file TXC-5066: Omneon encoder will now create NULL user data if no captions are in the source file TXC-5065: Specific ProRes MOV source transcodes successfully TXC-5039: Resolved crash when decoding specific Transport Stream source TXC-4984: Captions now decode correctly from specific ProRes MOV source TXC-4937: Fixed incorrect Timecode in P2 outputs TXC-4930: Timecode override now works for P2 outputs. TXC-4859: Added ability to decode Video only MXF OP1A source files TXC-4858: Fixed caption decoding for specific MXF source files TXC-4857: Added GOP Timecode support for IMX D10 outputs TXC-4851: Audio is now preserved from specific ProRes MOV sources TXC-4813: Added ability to decode captions embedded in the DV essence of a MOV file TXC-4784: Going from 720p source to a 1080i Program Stream no longer crashes if caption insertion is enabled 2014 Telestream, Inc. Page 3 October 2014

4 TXC-4782: MP3 to MP2 audio only transcodes now complete TXC-4754: Fixed duplicate frames when going to MXF XDCAM TXC-4719: Fixed caption sync issue after transcode of specific MXF XDCAM source file TXC-4603: Timecode now preserved in Omneon Direct Converts TXC-4601: AFD insertion on SD outputs now placing data on both fields. TXC-4597: Specific Avid XDCAM QT ref sources with cuts now transcode TXC-4595: Removed the Telestream Branding Title info from WMV encodes TXC-4575: Media Expansion now succeeds with specific LXF source file TXC-4540: Specific WMV source files now decode TXC-4503: Added Media Expansion Filter color level selection TXC-4481: Fixed Quad-Byte Alignment in VOD TS outputs. TXC-4470, TXC-4201, TXC-3944, TXC-3813, TXC-3486: Improved quality of XDCAM HD outputs TXC-4326, TXC-4229: Fixed green video when decoding some H.264 video essences TXC-4325: Fixed media description for XDCAM HD outputs in FCP encoder TXC-4311: Added capability to make IMX MXF with stereo audio tracks TXC-4306: Fixed issue with CC3 captions in FCP encoder outputs. TXC-4268: Can now decode captions from a specific SD GXF source TXC-4244: Field 1 SCC insertion no longer overwrites field 2 captions TXC-4243: H.264 product no longer produces overly large output files TXC-4218: Added more control to VANC packet scanner UI TXC-4209: LXF files now play correctly on older Nexio servers TXC-4207: Transcodes of growing TIFO files from Pipeline no longer complete early. TXC-4204: Fixed compatibility of XDCAM SD outputs with PDW-F1600 deck TXC-4196: Added UI for control of low delay flag in MPEG-2 Program Stream outputs TXC-4159, TXC-4120, TXC-4079: Fixed issue where FF could hang with certain API submissions TXC-4137: Fixed timeout issue decoding certain P2 sources TXC-4115: Fixed A/V sync issue with certain Javelin sources TXC-4065: XDCAM HD MXF outputs can now have stereo audio tracks TXC-4064: Fixed hang when transcoding certain PitchBlue sources TXC-4042: VANC scan function now produces log files in FlipFactory TXC-4030: Fixed A/V sync issues when decoding MPEG audio from certain PitchBlue sources. TXC-4003: Fixed RDD09 compliance issues in MXF XDCAM HD 4:2:2 Direct Convert outputs TXC-3927: Fixed compatibility issues with MXF IMX50 Direct Convert outputs TXC-3867: Wav file that has WAV_FORMAT_EXTENSIBLE tag in header can now be decoded TXC-3849: Fixed memory leak in DV-AVI Liquid encoder TXC-3846: QuickTime DNxHD output Timecode is now correct TXC-3786: The last frame in an Omneon MXF output file is no longer being lost TXC-3700: Fixed SCC file generation for specific MPEG-2 Program Stream source file TXC-3636: Audio Fade in/out will now work with Audio Only source going to Audio Only output TXC-3634: Roman numbers now render correctly in Hebrew burned-in subtitles TXC-3628, TXC-3598: Fixed issue using Keyframe encoder with TIFO sources TXC-3602: IPTV Encoder closed captions insertion now working going to 60 FPS TXC-3597: Transcodes of certain corrupt MOV source files no longer hang indefinitely TXC-3562: Fixed issue decoding trimmed Transport Stream file TXC-3536: Fixed issue that caused Direct Convert VOD output files to be 2x too large 2014 Telestream, Inc. Page 4 October 2014

5 TXC-3519: IPTV Target Overhead Rate and Reserved Bandwidth fields now work correctly TXC-3499: Fixed caption sync issue in Final Cut & QT NLE XDCAM p Direct Convert output TXC-3434: Audio stream no longer extends beyond video in MPEG-1 System Stream outputs TXC-3402: Fixed A/V sync issue for source ProRes to XDCAM MXF output TXC-3355: Fixed issue decoding specific GXF source TXC-3309: Corrected bit depth on certain 16-bit WMA outputs TXC-3307: Fixed caption decoding for specific Omneon source files TXC-3277: Fixed processing of SCC files with a Byte Order Mark at the start TXC-3196: Fixed issue decoding captions from a certain SD GXF source file TXC-3192: Fixed issue transcoding video only WMV source file going to Flash9 or WebM outputs TXC-3037: Improved handling of 720p Timecode in QuickTime outputs TXC-2808: Fixed incorrect aspect ratio in IPTV Transport Stream output files TXC-2690: Fixed A/V sync issue decoding specific Transport Stream sources. TXC-2608: Direct Convert of ProRes video to MOV no longer gives A/V sync issue TXC-2506: Removed Seq End Code from MXF IMX outputs to ensure Sony deck compatibility TXC-2459: MXF Stream XDCAM 4:2:2 outputs now import into Avid MediaComposer TXC-2185: We now handle SCC file reading at Hz TXC-1975, TXC-1726: Fixed Audio decode issues from certain EVS sources FF-9613: Throughput issues in Factory Array when processing high volumes of short files FF-9606: Commands causing verbose ftp logs that could ultimately fill a hard drive have been removed. FF-9605: Fixed FlipFactory DG monitors re-pulling content issue FF-9603: Corrected errors occurring with concurrent deliveries to a Local Folder Destination. FF-9596: Fixed retry for file-based system deliveries. New Known Issues in this Release The following issues reported since the FlipFactory 7.4 Release remain unresolved: TXC-6445: 708 captions may not play out properly in GXF output files made from TIFO files coming from the Playback Service for Avid TXC-6435: Unable to decode specific H.264 MOV source file TXC-6430: TIFO files with an AVCI essence fail to transcode. TXC-6435: Unable to decode specific H.264 MOV source file TXC-6416, TXC-5482, TXC-5240, TXC-4856, TXC-4814: Certain WMV source files fail to transcode. TXC-6400: Specific transport stream source file hangs going to Omneon p TXC-6398: Products do not show up in FlipFactory UI with transcoder on Server 2003 R2 TXC-6372: Timecode preservation from QT MOV sources is inaccurate TXC-6359: Macroblocking issues on MPEG-2 outputs TXC-6358: Issues preserving captions from specific ProRes SD source TXC-6348: Issue decoding specific Flash vp6 source file TXC-6347: VCHIP information not preserved from ProRes mov source 2014 Telestream, Inc. Page 5 October 2014

6 TXC-6335: MXF Op1a IMX is cutting off one frame in 1080i60 to NTSC down convert TXC-6321: 608 to 708 up-convert filter does not preserve certain accented characters TXC-6320: Issue decoding SCC file with UNIX formatting TXC-6315: VBI captions not passing into LXF 720p output TXC-6311: MPEG-2 Program Stream encodes and VOD encodes with direct convert of MPEG-1 Layer 2 audio always fail TXC-6293: High VBV rate in Mpeg-1 Encoder causing playout problems in Softel player TXC-6280: Avid Transfer Engine: DVCProHD 72060p outputs have A/V sync issue - output.dif video is pixelated. TXC-6275: Avid Transfer Engine: 16x9 outputs are read as 4x3 in Avid Media Composer TXC-6274: Avid Transfer Engine: Output video is skewed TXC-6269: Issue decoding customer s source 360 MAXX file. TXC-6240: Installing one transcoder version over another without uninstalling can result in some files not being updated TXC-6238: Overlay artifact when applied Image Overlay filter and Fade In/Out filter within the same flip action TXC-6237: 608 to 708 up-converted captions are being offset to the left TXC-6227: 608 to 708 up-conversion causing missing captions in first line of playout TXC-6224: 608 to 708 up-conversion caption placement issue TXC-6218: Decoding CC3 instead of CC1 from TIFO ProRes 720p60 outputs TXC-6207: Incorrect DAR / PAR when using MainConcept config file for H.264 encoding TXC-6206: Omneon AVC-Intra 100 output is corrupted for customer s source files TXC-6192: H.264 encoder bleeding Left audio channel into Right with source MXF files TXC-6157: MXF XDCAM EX show incorrect MPEG-2 sequence bit-rate TXC-6016: MXF OP1a AVCI 720p50 outputs are missing 1 frame TXC-6013: QT MOV XDCAM sources produce shortened output TXC-6008: EVS Audio output pops when decoding native EVS files TXC-5938: Media Expansion with Omneon Encoder will error out transcode TXC-5888: VLC hangs on long MPEG-1 System Stream output TXC-5880: TIFO decoder is garbling 608 captions from 24p sources TXC-5873: DolbyE from customer files can t be decoded TXC-5857: DNxHD source files transcode with greenish Video on output TXC-5798: H.264 Direct Convert doesn't work with certain source files. TXC-5669: IPTV with multiple audio streams results in never ending transcodes TXC-5641: Omneon encoder, QT self-contained files in MPEG-2 PAL 25fps-4:2:2 format are broken. TXC-5632: Temporal reference value error on long MPEG-1 output TXC-5621: Transcoding of QT ProRes source results in output files where audio has noise TXC-5565: Omneon DNxHD progressive outputs are too short TXC-5543: 720p60 source encoded to IPTV NTSC/1080i60 with SCC insertion is doubling captions TXC-5522: Flip hangs indefinitely when flipping GXF DV50 files when license is missing TXC-5484: Issues decoding captions from DV TIFO source file TXC-5290: Omneon MXF self-contained AVC-Intra100 output freezes/does not finish wrapping with AVC-I 100 MOV sources from AVID export. TXC-5102: Uncompressed TIFOs from Pipeline fail at the flip action Telestream, Inc. Page 6 October 2014

7 TXC-4995: Omneon AS02 wrapped MPEG-2 VBR outputs are missing frames when MPEG-2 essence sources are used TXC-4994: Omneon DNxHD Progressive outputs are corrupt/unplayable TXC-4976: XDCAM NTSC outputs to Avid TM getting 'partially offline' in Interplay access window TXC-4915: XDCAM 4:2:2 MOV transcode to FCP H.264 w/cfg file causes memory leak TXC-4792: VANC Scanner does not produce error logs TXC-4785: Slow transcode issue with certain WMV sources TXC-4738: Captions Sync issue going to LXF with specific source TXC-4522: FCP IMX Direct Convert is failing with particular source TXC-4474: Direct Convert of LXF file leads to slow video playout (half-speed) on Nexio server TXC-4461: Customer files failing going to Omneon output with 8 channel audio TXC-4393: TIFO decode not preserving captions/v-chip TXC-4301: Duplicate characters in captions from Flip IPTV H.264 transport stream TXC-4300: Burnt-in Timecode from customer s 720p source is incorrect TXC-4290: HD 1080i 60 MPEG-2 4:2:2 spot going to FCP DV25 shows macroblocking TXC-4258: Avid Transfer Engine AVC Intra 720p fails to playout in Avid Media Composer FF-9692: Issues with audio correction when using Secondary Audio Correction FF-9690: Monitor Media Recovery option can randomly fail to revert from User Defined to Default in factories with multiple monitors Other Known Issues in this Release The following issues were known in FlipFactory 7.4 and remain unresolved. TXC-3959: Transcode time of PitchBlue files to Avid MediaStream has significantly increased since FlipFactory 7.3 TXC-3958: Transcode time of PitchBlue files to Seachange has significantly increased since FlipFactory 7.3 TXC-3827: Avid Transfer Manager: AVC Intra 1080i crashes TXC-3649: MOV files without a Sync table are not currently supported TXC-3647: Certain Omneon native files will not transcode to FCP 720p with 708 Captions enabled TXC-3603: Nexio DV SD Transcoding to Omneon SD loses Captions TXC-3528: Transcoder is creating Nexio DV that doesn t show the video info or the Picon frames when using the Nexio Clip info tool TXC-3520: A/V sync issue when having Media Trim filter applied on MXF wrapped XDCAM HD 4:2:2 sources TXC-3314: We are creating files with squashed colors when making EVS JPEG-M files TXC-3308: Omneon Long form sources timeout on Direct Convert to MPEG-2 Program Stream TXC-2868: Output file duration is incorrect when using QT Interstitials in Media Expansion TXC-2860: Issues decoding 720p DVCProHD from Avid Playback Service TXC-2834: Media Expansion "Insert Black Frames" have high luma values 2014 Telestream, Inc. Page 7 October 2014

8 FF-9496: FlipFactory Omneon FTP Monitor does not recognize new files appearing in the FCP folder on the Omneon server when the Omneon server is running version 7.0 FF-9398: Errors doing more than two simultaneous deliveries to newer Nexio servers QuickTime 7.7 Issues Issues have been reported when using the Apple 3GP and Apple MPEG-4 encoders with QuickTime version 7.7 note that Telestream recommends using QuickTime as the preferred version. Issues have also been reported on systems where QuickTime version 7.7 has been installed, even after reverting the QuickTime version to Smooth Streaming Encoder Microsoft Smooth Streaming DRM does not work on older operating systems. DRM encryption libraries from Microsoft only work on Windows Server 2008; please upgrade to this OS if you require PlayReady DRM encryption for Smooth Streaming. Omneon Encoder The following are known issues with the Omneon encoder: TXC-1927, TXC-1812: Some direct converts are failing in the Omneon encoder IPV Spectreview IPV does not support Spectreview software on Windows Server EVS Encode TXC-1640: Encoding to 1372x1080 or 1440x1080 will introduce color shifts. SQL SQL Express 2005 SP4 is not supported for FlipFactory Telestream, Inc. Page 8 October 2014

9 Upgrading from Previous Versions! NOTE: Please test before upgrading your production environment It is always advisable to run a separate copy of this new build, staging your production workflow in a test environment, before updating your FlipFactory production server. Telestream can provide you with a limited license in order to configure and qualify this new release in a test environment prior to upgrading your production server. For details on how to replicate your FlipFactory accounts database onto a test/qualification server please reference Importing and Exporting Accounts, in Chapter 10, Database Implementations and Operations, in the FlipFactory User s Guide; alternatively, Telestream Support or call our technical support team at in North America or outside of North America. For complete upgrade instructions please refer to the FlipFactory 7.5 User s Guide, Chapter 2, Installing FlipFactory, Upgrading from Earlier Versions, on page 2-5. If upgrading to 7.5 from FlipFactory 6.1, please uninstall FlipFactory first. If upgrading from 6.0 or earlier, please contact customer service. Please make sure that QuickTime is present on your FlipFactory server before installing FlipFactory 7.5. Note: When you first launch the FlipFactory console, you may be asked to re-install QuickTime. To remove this warning, simply un-install QuickTime, then re-install QuickTime. Automatic Factory Upgrades You can enable Automatic Factory Upgrades, to revise all factories and accounts to the latest version of FlipFactory. This feature eliminates the requirement to manually re-build factories when performing an upgrade. This automatic upgrade option adds new options to all monitors, notifications, and codecs in each factory. To enable automatic factory upgrades, check Automatic Account Update under Advanced Settings in the FlipFactory System Settings window, and then restart the Flip Engine service. All accounts and factories in the database will automatically be upgraded when the service starts; any subsequent accounts that are imported will also be upgraded automatically. Note that if this option is used, it may take several minutes to upgrade the accounts; during that time you may not be able to connect to FlipFactory. Alternatively: You may right-click on any individual factory to upgrade it. While the automatic factory upgrade feature saves users from the requirement to manually re-build factories when performing an upgrade, we strongly recommend that you manually inspect the settings in upgraded factories prior to putting them into production. Note: The IPTV and VOD codecs do not upgrade correctly if the factories were made in versions of FlipFactory prior to version 6.1. If your factories use these products, please note your settings before automatically upgrading your factories. You may be required to re-create these products by hand. Upgrading and Custom Stylesheets If you use stylesheets for metadata processing or other workflows, and have modified the default XML templates, to preserve your settings please make a copy of each modified stylesheet and change its 2014 Telestream, Inc. Page 9 October 2014

10 name to something unique to your environment. Then, restart the FlipFactory service and select the newly named stylesheet in the factory where it is used. FlipFactory will not overwrite uniquely-named stylesheets during an installation. Windows Media Encoding Windows Server 2003 does not include the WMV V9 Advanced Profile codec (VC-1), included in the Windows Media Format SDK. If you need to encode WMV V9 Advanced Profile files using Windows Server 2003, please contact Telestream Technical support for assistance. Windows Server 2008 requires that you enable the Windows Desktop User Experience prior to creating WMV outputs. Disabling Bonjour: It is recommended that you disable the Bonjour service after installing FlipFactory Telestream, Inc. Page 10 October 2014

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