How To Win At Your Job

Transcription

1 The Best Defense Is An Amazing Offense Flawless And Profitable Execution Will Decide Who Wins In Today s QSR Battlefield Image : Wikipedia

2 Today s Panelists Greg Sanders Group Publisher Food News Media Dave Bruno Director of Product Marketing JDA John West Director of Retail Consulting Workforce Insight Copyright 2014 JDA Software Group, Inc. Confidential

3 Image : Shutterstock An Era of Unprecedented Competition Copyright 2014 JDA Software Group, Inc. Confidential

4 Convenience Stores Have Become Very Inconvenient Image : Wikipedia The common thread among winning convenience store chains is that they think and act like a foodservice operator. -Technomic Copyright 2014 JDA Software Group, Inc. Confidential

5 Successful C-Stores Are Winning on Several Levels Food Quality WaWa 96 Subway 96 Wendy s 91 QuikTrip 90 Sheetz 88 Healthy Options Subway 91 WaWa 74 Wendy s 73 Sheetz 71 Craveability WaWa 78 QuikTrip 76 Wendy s 76 Starbucks 75 Sheetz 75 Value via Quality Subway 87 WaWa 85 Wendy s of top 82 Sheetz of top of top of top Source: Technomic Image : David Sachs

6 Winning Experiences Take a Big Gulp of QSR Revenues Image : Morgan Markowski 20% of consumers are increasing c-store foodservice 57% are increasing c-store foodservice in lieu of fast food 41% are increasing c-store foodservice in lieu of coffee shops Source: Technomic

7 No End in Sight for the Food Truck Phenomenon $2.7B By 2017 food trucks will be a industry Source: Intuit Financial Network

8 No End in Sight for the Food Truck Phenomenon 1/2 of food truck diners surveyed indicated that they chose the food truck over a QSR Copyright 2014 Source: JDA NPD Software Group Group, Inc. Confidential Image :.sl

9 Supermarkets and Grocers are also Taking A Bigger Bite Copyright 2014 JDA Software Group, Inc. Confidential 39% 10% of supermarket customers frequently or always visit prepared forecasted food growth departments by 2022 Source: NPD Group Image:.Justin Henry

10 Even CPG Brands are Getting in on the Action 10% of consumers stick to Only traditional meal sequences Source: The Hartman Group 45% of consumers are eating $374B snacks as a meal alternative Source: Nielsen annual global snack sales Source: Nielsen Copyright 2014 JDA Software Group, Inc. Confidential Image: TehranTO

11 Diner traffic patterns have been Shifting to Fast Casual QSR % -1% 0% 1% 0% Fast Casual 4% 6% 6% 9% 8% Image:.B-K Lighting

12 Defending Against this Competition Requires A Good Offensive Game Plan Agility Effectiveness Productivity Image:.Shutterstock Copyright 2014 JDA Software Group, Inc. Confidential

13 Agility Helps Respond to New Competitors, Ingredients, Trends Copyright 2014 JDA Software Group, Inc. Confidential Image:.B-K Wikipedia Image:.John Siegel Image:. coisasdocesdavida.com

14 Key technology enablers that help create Agile Restaurants Sales Forecasting Labor Forecasting Recipe Planning Fresh Item Management Copyright 2014 JDA Software Group, Inc. Confidential

15 Greater Effectiveness Ensures the Right Ingredients, Products, and People 3.5 per doughnut! Copyright 2014 JDA Software Group, Inc. Confidential Image:.Shutterstock

16 Key technology enablers that help create Highly Effective Operations Inventory Visibility Labor Standards/Benchmarks Promotion Management Fresh Item Management Corporate Integration Copyright 2014 JDA Software Group, Inc. Confidential Image:.Eric Broder Van Dyke

17 Higher productivity leads to Better Service, Higher Margins Copyright 2014 JDA Software Group, Inc. Confidential Image:.Shutterstock

18 Key technology enablers that help create More Productive Personnel Integrated Task Management Mobile Managers Self-Service Scheduling Copyright 2014 JDA Software Group, Inc. Confidential Image: Michael Fletcher

19 Best Practices at Work Image:.Shutterstock Copyright 2014 JDA JDA Software Group, Group, Inc. Confidential Inc. Confidential

20 Streamlining Workforce Operations: How Much Time is Your Team Spending on Workforce Management? A 50-restaurant chain will Integrated spend on average Task Management $250K a year Mobile Managers Self-Service Scheduling on managers making unnecessary schedule edits Integrated, Automated Scheduling Solutions Save Managers 4-6 hours per week! Image:.Shutterstock

21 Not Just Big Data, BETTER DATA! Data That Works For You Sales Forecasting Labor Forecasting Recipe Planning Fresh Item Management Integrated WFM and Supply Chain Systems Allow for Analytical Insights Never Before Available Cloud Enabled Services Now Provide Solutions Available to Chains of All Sizes Copyright 2014 JDA Software Group, Inc. Confidential Image:.Shutterstock

22 Strategic Labor Placement Task Management And Visibility Task Management and Prescriptive Analytics Send Actions NOT Reports! Inventory Visibility Labor Standards/Benchmarks Promotion Management Fresh Item Management Corporate Integration Image:.Shutterstock

23 Self-Service, Millennials and Turnover Team Based Interaction is Critical to Satisfy Millennials Work Life Balance Schedule Visibility Offsite Schedule Interaction Mutual Accountability Lifestyle Integration Average turnover is 75% at a cost of $3,000 per Image:.Shutterstock

24 Comprehensive Strategic Workforce Management Vision The Most Effective Organizations Put the Whole Picture Together Must Tie in All Aspects that Affect Labor, not Just Traffic and Cost Image:.Shutterstock

25 Strategic Labor Optimization Consulting & Implementation

26 JDA: Putting an End to Impossible Choices Image:.Shutterstock Image:.Shutterstock vs Consolidated sales and labor forecasts to 15-minute increments Productivity tracking and analysis Efficient and effective food preparation Schedules align to sales & service demand Every task is prioritized, tracked and reported via manager dashboards Fresher, hotter foods prepared more quickly PROFIT OUTSIDE THE STORE EXPERIENCE INSIDE THE STORE

27 JDA: Deep Experience, Consistent Results Companies Countries 42,000 Sites 1,300,000 Employees Image: Shutterstock

28 Thank You Image : Wikipedia