ENABLING REAL-TIME BUSINESS WITH SAP HANA IN THE CLOUD

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1 ENABLING REAL-TIME BUSINESS WITH SAP HANA IN THE CLOUD Mark Lenke Global Managing Partner Big Data & Analytics, CSC Lynn McLean VP, Unified Compute Platform (UCP) Sales, HDS 2014 CSC and HDS. All Rights Reserved.

2 2

3 HDS Is Creating Repeatable Solutions TELCO Real-Time Analytics HEALTHCARE Clinical Data Exchange BUSINESS/IT ANALYTICS Conn. Machines PUBLIC SAFETY Connected Intelligence OIL & GAS Connected Energy AUTOMOTIVE Connected Car Common Advanced Analytics Foundation Ingest Data Analysis and Forecast Results and Outcomes Store, Manage, Search Data

4 One Platform for All Big Data Solutions I TELCO Real-Time Analytics HEALTHCARE Clinical Data Exchange MACHINE-TO- MACHINE Analytics SURVEILLANCE Connected Intelligence AUTOMOTIVE Telematics & Connected Car Common Advanced Analytics Platform

5 Today s Challenges Require a New IT Operating Model Changing Expectations Highly Competitive Market New Competition Unexpected, Younger, Agile Pace of Technology Change Current IT Operating Models And IT... Slow application release cycles Constant IT resource delays Greater Flexibility Faster Time to Market Client Improved Cost Control and Margins Urgent Business Demands Heightened Security Just Can t Keep Up Aging apps; complex and costly infrastructure Lack of IT innovation with 80/20 budgets The Solution A flexible, efficient application-centric hybrid cloud ecosystem that supports SAP core business applications and big data analytics 5

6 Real-time decision making Challenge for real-time decision making is obtaining content Example: Production planning based on manufacturing line activity and supply chain measures STEP 1 Collecting supply chain measures (hours spent/available, RM, WIP, FG): consistency, availability, quality STEP 2 establishing quality budgeting process (neither bottoms-up nor top-down are best practice) Compilation of capital spend for evaluation of investment options for customer projects The Holy Grail: Agreement on definition of Customer; Agreement on definition of Capital; Tracking of special projects Profiling for new hire candidates and pay raise determination * * Wall Street Journal 6

7 Enable innovative applications Event Integration with ERP Leading Indicators Predictive Analytics Integrating predictive engine, in-memory, linking with operational reporting to support Customer Service Sales and Pricing 7

8 Virtual Landscape CSC Cloud IU for SAP Reliable, Secure Delivery of SAP Basis Support and Cloud Infrastructure Platform, operations, and service optimized for an SAP environment in a pay-as-you-go service SAP Support Team Management and Reporting Antivirus Monitoring Patching Basis Support Backup Application and Database Operating Systems Modular design and service catalog enable customer choices for SAP management options and professional services Basic Compute Storage Choice of Private, Virtual Private or Leverage Cloud Models SAP Support Team Provisioning CPUs Memory HANA support for HA production, Test/QA or HANA ERP You focus on your SAP business processes we take care of the rest. Powered by HDS servers and storage 8

9 International Leader in Electronics and Information Technologies Elapsed Time Comparisons Landscape Clone 5 80 System Clone 5 40 System Refresh DR Failover Test Cloud IU for SAP Traditional Infrastructure Implement Cloud IU for SAP deployed on CSC s private cloud CSC delivers management support through the application layer and surrounds applications with our holistic defense-in-depth security framework Elapsed Time in Days Total Effort Comparisons Landscape Clone 10 System Clone 2 20 System Refresh 4 15 DR Failover Test 7 50 Total Effort in Days 90 Cloud IU for SAP Traditional Infrastructure 9

10 Infrastructure Orchestration Unified Compute Platform (UCP) - One Platform for All Hitachi UCP Citrix XenDesktop Microsoft Exchange Server Microsoft Sharepoint SAP ERP VMware Horizon View Oracle Database Microsoft SQL Server SAP HANA Service Orchestration Reference Architecture for ISV Software Integrated with ISV Software and single point of Support Bare Metal OS Hypervisor Compute Blades IP and SAN Networks Storage plus DR & Backup High Resilience, Scale, Performance and Automation for higher ROI

11 Hitachi Unified Compute Platform (UCP) UCP Leverages Hitachi best of breed systems

12 Advanced Analytics New Capabilities HANA Side Car Visual Analytics for MRP (Real-time INSIGHT) Visualize large amounts of data in real time (Always displays "live ) Deliver faster time to insight in a repeatable, self-service way Maximize business knowledge with a combination of big picture insights and granular details Accelerate decision making with immediate, fact-based answers to complex business questions Predictive Analytics for MRP (Real-time FORESIGHT) HANA's (in-built) PAL library provides the flexibility to perform predictive analysis based on large datasets in real-time Graduate from Real-time INSIGHT to Real-time FORESIGHT Self-service intelligence! 12

13 Use-Cases which Benefit from In-Memory Computing Use Case Supply Chain: Lot Traceability, Capacity Utilization, Division, Corporate KPI s; Audit/ Revenue Recognition Advanced planning and Optimization: Risk / Compliance Historical comparison; Customer 360: Big Data (social content, Sensor data capture) Customer Segmenting, Retention Risk analysis, Predictive Maintenance, Leverage single platform from which to set expectations and Solution and Architecture High intensity user activity or high volume crunching or complex algorithms Exploits where aggregation is necessary with Columnar storage Real-time and stored only once; data marts and data aggregations take up space and take time to refresh Current (hot), Recent (warm), History (cold) good strategy Move away from SAS and into R and run in-database; text analytics; unstructured data co-query Reduce the footprint putting apps more to work with less databases Less duplication of data, simplified analysis reusable code (for aggregates upon aggregates) Leverage the umbrella approach (CSC Big Data) 13

14 BW on HANA and Call Center Process Acceleration Client One of the largest utilities company in Brazil. 6 million customers +20 largest cities in São Paulo State calls per month (call Center) Challenge Increase productivity in Call center reducing Average Response with substantial cost reduction Improve measurement of performance and business KPIs Accelerate SAP BW Performance and reduce current cost by adopting a hybrid Sybase IQ HANA platform for SAP BW. Solution Design accelerated HANA Database to provide real time response to attendance processes in a nonintrusive architecture, without disruption of transaction systems 16% productivity increase in all call center operation for AES Refactoring of current SAP BW, Design and implementation of hybrid HANA + Sybase IQ Platform Migration of current BW Content SAP Consulting was subcontracted by CSC for Quality Assurance purposes 14

15 CSC HANA References MEWA PoC for a Combined Upgrade and Migration from SAP BW 7.0 on Oracle 10.2 to SAP BW 7.3 on HANA 1.0 SP6 CSC Implementation and Configuration of CSC s Predictive Solutions ICR and SMO on HANA with R, BODS 4.0 and BOBJ dashboard Implementation and Configuration of SAP rapid deployment solution operational sales for HANA with a backend system SAP ERP 6.0 EHP6, SAP LT Replication Server 2.0, BOBJ dashboard and mobile connection Grundfos SAP HANA BW on HANA assessment for the migration of SAP BW 7.02 on Oracle 10.2 to SAP BW 7.3 on HANA 1.0 SP6 US Army Active implementation migrating US Army data to SAP HANA. Includes hardened environment, BW on HANA, and Adaptive Analytical App solutions SAP HANA BW on HANA assessment for the migration of SAP BW 7.02 on Oracle 10.2 to SAP BW 7.3 on HANA 1.0 SP6 Verizon HANA implementation to support Finance, Operations & Supply Chain reporting BW 7.3 upgrade from 7.0, BW on HANA v1 sp4, HANA with COPA accelerator 15

16 2014 CSC and HDS. All Rights Reserved. Thank You

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