Global Education in Manufacturing Strategy A European Perspective

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1 Global Education in Manufacturing Strategy A European Perspective An idea for discussion: global project based teaching Riitta Smeds, Professor, Helsinki University of Technology TKK Enterprise Simulation Laboratory SimLab

2 SimLab Accelerator of business process innovation at Helsinki University of Technology TKK, since 1998 Multidisciplinary Research and Teaching Unit, Information Networks Degree Programme Innovations in business processes and business models Business and service processes in company networks Virtual learning space and methods of SimLab Staff: prof. Riitta Smeds, 30 researchers

3 Globalized industry needs globalized universities? Global industry requires from Universities: engineers and managers for the global economy Concerns especially Industrial Management that deals with management of the globalized business itself. -> we need new ways of international collaboration in research and teaching between companies and universities on a global scale possibilities of global project-based teaching? One example: SimLab at TKK

4 Project-based teaching through simulation at TKK /SimLab Business process development project: approximately 3 months* Kick-off Process modeling Interviews Preparation of simulation Simulation day Analysis of results Debriefing and feedback Objectives Schedule Resources Case example Rough process model As is/to-be Detailed process model Summary of interviews Validated process model Simulation manuscript Finetuned objectives Shared understanding Development ideas Immediate implementation Written report Presentation of report Input to project portfolio *Organized as a tutored team-based Master s level course

5 SimLab Business Process Simulation Analysis and visual map of the process Structured and directed process discussion with case project examples Participation: all process actors involved From tacit to explicit knowledge Knowledge sharing and cocreation in team work

6 The double helix of development and research at SimLab Individual simulation project: developmental action research of case processes, 3 months Kick-off Process modeling Interviews Preparing the simulation Simulation Day Analysis of results Debriefing and feedback Empirical data collection Multiple simulation projects: theoretical orientation, cross case analyses, long time span Theory creation: Constructive research, Case studies, Action research; Qualitative methods; Theory testing: Surveys; Quantitative methods Scientific articles, Master s, Licentiate s and Doctoral Theses Creation of scientific knowledge

7 Virtual process simulation for teaching and research on global networks Can we extend the face-to-face process simulation to global networks? teaching in a web-cast mode virtual teams of students from several universities, and from internationally networked companies analyze and solve real life networked business process problems, and thereby learn in a highly efficient way. Second life applications? Generic process simulations (games) for teaching Excellent platform also for international research projects!

8 SimLab on the Web See also: the IFIP WG 5.7 conference APMS 2008: Innovations in Networks in Finland:

9 Researched processes at SimLab Collaborative process innovation in companies and company networks: Demand-supply processes R&D processes CRM processes HRM processes Outsourcing and service processes E-Learning processes Knowledge management processes Urban planning processes Municipal service processes and the related business models Current industrial sectors ICT, construction, publishing, financial services, software industry, education, municipal services

10 References ABB Industry Ahlström Asuntosäätiö City of Espoo City of Helsinki City of Hämeenlinna City of Kauniainen City of Rovaniemi City of Turku City of Vantaa Consolis Oy Cramo Instant Destia Finnmap Consulting Ericsson Elektrobit Elisa Communication Finland Post Finnish Savings Banks Ass. Finnair Granlund Hewlett-Packard IBM Instrumentarium Oy Datex Kemppi Oy KONE Lappset Group Laurea Martela Oy Microsoft Oy Neles Controls NCC Nokia Mobile Phones Nokia Networks Nokia BI Nokian Tyres Orion Pharma Patria Progman Consulting Rammer Radiolinja Rautaruukki Oyj Raute Reuge Music S.A. Samlink Senaatti Sodexho SRV Tamrock Oy Tekla Oy Teknillinen korkeakoulu TeliaSonera Finland Tellabs Oy Tocoman Services UPM Oyj Vahanen Oy Valmet Oy WSOY Oy YIT Oy

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