International Business and Management Studies

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1 Education and Examination Regulations Avans School of International Studies Formalised on 15 July 2015

2 page 2 of 88 Contents 1 About the Education and Examination Regulations Who is this OER for? How should you read the OER? What rules must the OER comply with? How long will the OER be valid? Terms used in the OER 6 2 Competencies of the study programme and professional requirements Which competencies will you have mastered by the end of the study programme? Professional requirements 7 3 Admission to the study programme Which study programme must you have followed? If you do not meet the requirements You have a HAVO, VWO or MBO 4 diploma, but not the right subject cluster You do not have a HAVO, VWO or MBO 4 diploma The language requirement English study programmes Additional requirements Are you obliged to work alongside your study programme? 10 4 Study counselling Student counselling How do we counsel our students? The school records the discussions 11 5 Tests, exams and propaedeutic examination and final examination What is the examination programme? What information will you receive at the start of the unit of study? What is an exam? Oral tests When can you request a modified test? Do you have to register for a test? If you are late registering What rules apply when you take a test? Take your proof of identity with you If the alarm sounds Are there any more rules? What will happen if you do not obey the rules? What steps can the Examination Board take? A meeting with the Examination Board How do we check for plagiarism? How will the examiner assess your test? What kind of assessment will you receive for a test? 15

3 page 3 of When will you pass an exam? How do we calculate your exam mark? Compensation conditions When will you receive your assessment or mark? If you want to look at your test How often may you take a test or exam? For how long do we keep exams and marks and assessments? Applying for an exemption from a test What should you include in your request? When will the Examination Board decide? If you have no diploma, certificate, deed or statement When can t you apply for an exemption? Do you disagree with the Examination Board? For how long does a mark, assessment or exemption remain valid? Marks and assessments that you achieve during the propaedeutic phase Marks and assessments that you achieve during the post-propaedeutic phase Would you like your mark or assessment to remain valid for a longer period of time? When will you receive a diploma or statement? diploma for the propaedeutic phase Bachelor diploma If you disenrol from the study programme without a diploma What title can you use after the study programme? When do you graduate cum laude? 20 6 Sending a request to the Examination Board or lodging an appeal Do you have a request for the Examination Board? Where should you send your request? Unforeseen circumstances Do you disagree with a decision? 22 7 The full-time bachelor s degree programme How is the study programme structured? When do you need permission for a minor? What specialisation can you choose? What language is this study programme in? What prior education entitles you to a dispensation? You have a WEB diploma You have a VWO diploma or equivalent You have an Associate degree You have prior education of a different kind When do you receive preliminary and definitive advice regarding your study programme? When do you have to leave the study programme? If you enrolled for the study programme before 1 February If you have not passed the propaedeutic phase in two years A meeting with the Examination Board Are personal circumstances the reason why you have not obtained enough credits? What will happen if you must leave the study programme? Do you disagree with our decision? Special situations 26

4 page 4 of If the content of your study programme changes Can the format of a test change? The order of your units of study When are you entitled to a study progress guarantee? 28 8 Drafting and revising the OER How do we draft the OER? Every academic year you will receive a new OER Sometimes we have to revise the OER earlier Where can you find the OER? 30 Annex 1 List of terms 31 Annex 2 WHW-articles 37 Annex 3 Competencies 39 Annex 4 Examination programme 41 Annex 5 Code of Conduct tuition language 80 Annex 6 Exemptions Double Degree students 81 The format for the OER Framework is presented in Dutch and English. The Dutch version is leading if a difference of interpretation exists between the two versions. No rights can be obtained from the English version.

5 page 5 of 88 1 About the Education and Examination Regulations These are the Education and Examination Regulations (EER). The Dutch translation is Onderwijs- en examenregeling (OER). The abbreviation OER will be used in this document. The OER provides information about the education and examinations. You can read here about the rights and obligations that apply within your study programme. 1.1 Who is this OER for? This is the OER for the Avans University of Applied Sciences (institutions database number 07GR) study programmes listed below. This OER applies to the academic year. Name of study programme International Business and management Studies School(s) CROHO number Title after studying (abbreviation) Avans School of International Studies BBA in International Business and Management Studies The rules in the OER apply to: All students who are enrolled for the academic year and who are studying one of the programmes listed above. By students we also mean external students. These are students who only take examinations and do not follow any education. The Executive Board. The School Board(s). The Examination Board. The study programme staff members. 1.2 How should you read the OER? Where we say we, we are referring to Avans University of Applied Sciences and the study programmes listed in 1.1. Where we say you, we are referring to you if you are a student or external student at Avans University of Applied Sciences. And where we write he, we also mean she. 1.3 What rules must the OER comply with? The OER must comply with the Higher Education and Research Act (WHW) and the Avans Framework Policy for the Programme-Specific Part of the Students Charter. This policy consists of the documents listed below. You can find them on iavans. The Guide for drawing up education and examination regulations. The Format for drawing up education and examination regulations. You can read about how we draft the OER in chapter How long will the OER be valid? The OER will be valid until 1 September 2016.

6 page 6 of 88 If the OER is not ready by 1 September 2015, the OER will be valid until the new OER is available. 1.5 Terms used in the OER We try to explain all terms used in this OER in the text. However, if the OER contains terms that you are not familiar with, see the list of terms for an explanation. You can find the list of terms in Annex 1.

7 page 7 of 88 2 Competencies of the study programme and professional requirements In this chapter you can read about which competencies you will have mastered by the end of the study programme. If professional requirements apply to your programme, you will also find information about them in this chapter. 2.1 Which competencies will you have mastered by the end of the study programme? Avans University of Applied Sciences wants you to have certain competencies when you graduate. By this we mean that you have certain knowledge, skills and behaviour that you can apply in the profession for which we are educating you. See Annex 3 for information on the competencies that apply to your study programme. We have compared the competencies with the Dublin Descriptors. This ensures that our study programmes are at Associate degree and Bachelor s level, amongst other things. It also means that our diplomas can be compared with diplomas from other universities of applied sciences. 2.2 Professional requirements Not applicable.

8 page 8 of 88 3 Admission to the study programme In this chapter you can read about the requirements that you need to meet if you want to follow a study programme to which this OER applies. 3.1 Which study programme must you have followed? If you wish to follow a study programme at Avans University of Applied Sciences, then you must have a higher general secondary education (HAVO) diploma, a pre-university level (VWO) diploma or an intermediate vocational education (MBO) level 4 diploma. You must also have taken the right subject cluster and the right subjects at secondary school. See the terms of enrolment to find out exactly what this means. They can be found on iavans Student info. Avans University of Applied Sciences complies with the agreements of the Lisbon Convention. This means that we recognise diplomas from other universities of applied sciences. For IBMS this means: (1) Study and examination achievements attained as part of another study programme at a domestic or foreign Higher Education Institution or at Avans University of Applied Sciences will be recognized if the learning outcomes achieved do not substantially differ in terms of their content, level of qualification and profile from those of the study programme to which the credits are to be transferred. An overall assessment which takes the significance of those achievements to the attainment of the objectives of the study programme and the purpose of examinations into consideration is to be carried out in accordance with chapter 3 of the OER. With this in mind, a substantial difference exists if the applicant is expected to be impeded in successfully completing the course of study. It is the obligation of the Higher Education Institution to provide evidence that the existence of substantial differences can rightfully be claimed. (2) Credit transfers pursuant to para. 1 may also include partial credit transfers. (3) Decisions on credit transfers pursuant to para. 1 will be made by the ASIS Examination Board. (4) Applications for credit transfers pursuant to para. 1 will be processed within three weeks. 3.2 If you do not meet the requirements What you need to do if you do not meet the requirements depends on the diplomas you have You have a HAVO, VWO or MBO 4 diploma, but not the right subject cluster You have a HAVO diploma, VWO diploma or MBO 4 diploma, but you did not study the right subject cluster or the right subjects at secondary school. Then you must submit a request to the School Board whether you can sit the entrance examination. The School Board will agree to your request only if there are compelling reasons for not satisfying the right prior education requirements of secondary education. The examination must show that you have the same knowledge and skills as students who have studied the subject cluster or the subjects at secondary school. If you pass the

9 page 9 of 88 examination, you will comply with the Higher Education Enrolment and Admission Regulations (3 April 2014) You do not have a HAVO, VWO or MBO 4 diploma If you do not have a HAVO, VWO or MBO 4 diploma, and you are aged 21 or older, then you can request an entrance examination. The Examination Board administers the entrance examination or arranges for it to be held. The examination tests whether you have the knowledge and skills required for the study programme. It tests whether you have a good command of the Dutch language. If the study programme is provided in a different language, then it tests whether you have a good command of that language. It tests if you have sufficient knowledge of the following subjects: English language competence, mathematical competence (mathematics/statistics) and economics. Note: Do you have a foreign diploma? And does this diploma grant you access to higher education in the country where you obtained the diploma? Then you can apply for an entrance examination. Your age does not matter. 3.3 The language requirement If you want to follow a study programme at Avans University of Applied Sciences, you need to have a command of the Dutch language that is sufficient to do so. If you are not Dutch or Flemish, you must meet one of the following language requirements: You have passed the NT2 Programme II state examination. And you have mastered Dutch at Common European Framework of Reference level B2. You have obtained the PAT or PTHO CNaVT1 certificate. If you do not meet these language requirements, the School Board will decide whether you have a sufficient command of Dutch after another kind of examination English study programmes Avans follows the Code of Conduct International Student in Dutch Higher Education. This code of conduct concerns the admission of and the education to foreign students. You find the code of conduct on: If you are an international student and wish to follow an English language study programme at Avans University of Applied Sciences, then you must pass the IELTS test (International English Language Testing System). You must have a minimum overall band score of an official IELTS examination (Academic test only) of 6.0 or equivalent. No sub score lower than 6.0 is allowed. Note: You do not have to do the IELTS test if: your preparatory education programme was taught fully in English language. you obtained a diploma from one of the high schools which are listed on the diploma list of EP-Nuffic. You can find the diploma list on:

10 page 10 of 88 In addition, ASIS has the following rules: If you wish to apply for a short track (e.g. entering the programme in year 2) at Avans School of International Studies, you must have a minimum overall band score of an official IELTS examination (Academic test only) of 7.0 or equivalent. No sub score lower than 6.5 is allowed. The Examination Board decides on the admission of the student. If you want to do a double degree programme at Avans School of International Studies, the partner university must submit a statement that you master the English language at IELTS 6 level (overall band score) or equivalent to be admitted to Year 1 (no sub score lower than 6.0 is allowed) and IELTS 7 level (overall band score) or equivalent to be admitted to Years 3/4 (no sub score lower than 6.5 is allowed). If you want to do a semester exchange at Avans School of International Studies, the partner university must submit a statement that you master the English language at IELTS 6.5 level (overall band score) or equivalent. 3.4 Additional requirements No additional requirements apply to your study programme. 3.5 Are you obliged to work alongside your study programme? If you follow the full-time study programme, you are not obliged to work during the study programme.

11 page 11 of 88 4 Study counselling Every Avans University of Applied Sciences student receives counselling during his study programme. In this chapter you can read more about this counselling. 4.1 Student counselling Avans University of Applied Sciences provides every student with counselling during his study programme. We ensure that our counselling activities comply with the Avans Matching Framework. You can find this document on iavans. The following students can receive extra counselling: Students who practise sports at top level alongside their studies. Students with a functional impairment. Students who belong to a minority or a vulnerable group. By this we mean groups that we know are less likely to follow higher professional education programmes than other Dutch nationals. 4.2 How do we counsel our students? Every student has a coach who schedules a number of meetings with you to discuss your academic results. See below for information on how many meetings will take place. If you follow a full-time course, then you will have at least four meetings with your study counsellor during the propaedeutic phase, one meeting per quarter. During the subsequent years of study, you will have one or more meetings per academic year The school records the discussions The school records what has been discussed with you. When doing this, we comply with the rules set out in the Regulations for the Protection of Personal Data of Students. These regulations can be found in the Students Charter. You can find this Students Charter on iavans.

12 page 12 of 88 5 Tests, exams and propaedeutic examination and final examination To receive your diploma, you must meet all the requirements of the examination programme. In this chapter you can read more about how the examination programme is structured. 5.1 What is the examination programme? Your bachelor s degree programme or AD programme consists of two examinations: the propaedeutic examination and the final examination. You pass an examination by completing all the units of study. We refer to this coherent whole of units of study as the examination programme. To see what units of study there are, read the examination programmes in Annex 4. A unit of study is concluded with an exam. Exams involve one or more tests. A schematic overview is provided in the list of terms in Annex What information will you receive at the start of the unit of study? When a unit of study begins, we will provide you with the following information: What the unit of study is about. What subjects, work placements/internships and practicals you must follow, and what these components entail. How many credits you can receive for the unit of study. Which test format will be used. What assessment criteria and standards we will use. Whether the exam consists of several tests. In that case, we will inform you what sort of tests these are and in what order you must take them. The times when you must take tests or hand in assignments. Which components of the unit of study involve compulsory participation. What aids you may use. 5.3 What is an exam? You will conclude each unit of study with an exam. This exam can consist of one or more tests. An examiner or several examiners test and assess your knowledge, understanding and/or skills. These are usually the lecturers from your study programme. The test formats used at Avans University of Applied Sciences include the following: an assessment written or oral test a study task or study assignment a paper practical exercises presentation a thesis a research report a work placement report work placement assignments practicals or fieldwork

13 page 13 of 88 You will preferably submit papers, assignments, reports and theses digitally. Please read the information provided by your own school at the start of the study programme Oral tests Oral tests are taken individually unless the Examination Board decides otherwise. An oral exam is open to the public. In special situations, the Examination Board may decide that an oral test will not be open to the public When can you request a modified test? In the following scenarios, you can ask whether you can take tests in a manner that is most suitable to your needs: You have a functional impairment. You participate in top-level sport. You should discuss this with the student counsellor. The student counsellor will advise the Examination Board. The Examination Board will make the decision. If you want to take a test in some other manner because of some other special situation, you must ask the Examination Board for permission. Chapter 6 of this OER explains how to do this. 5.4 Do you have to register for a test? You have to register for a test on time. The annual timetable shows the registration start and end dates. More information can be found in the Test Regulations on iavans If you are late registering Have you missed the registration deadline but still wish to take part? Then the following rules will apply up to a week prior to the test: If this concerns a written test that you will take at the same time as other students, you must pay 20 in administrative costs when you register. If you register in one go for several tests for one unit of study or for several exams of one period, you will pay 20 in administrative costs for this cluster of tests or exams. 5.5 What rules apply when you take a test? See below for details of the rules you must obey when taking a test Take your proof of identity with you If you take a written test at the same time as other students, you must prove your identity. The rules that apply to this can be found in the Test Regulations of Avans University of Applied Sciences. These regulations can be found on iavans. Without proof of identity you will not be allowed to take the test If the alarm sounds If the alarm sounds during a test, you must go outside as quickly as possible. Your test will not be assessed and will not count. This applies even if you have already handed in your work. You may take the test again at the earliest opportunity. Within 24 hours of the emergency, the Blackboard will provide details of where, when and at what time the new test can be taken.

14 page 14 of Are there any more rules? The Test Regulations of Avans University of Applied Sciences can be found on iavans. There you will find details of all the rules. 5.6 What will happen if you do not obey the rules? Have you disobeyed the rules for taking tests, or committed fraud or plagiarism? If so, the examiner, invigilator or Examination Board will take the following action: If an examiner or invigilator notices before or during an exam that you are not obeying the rules, he may decide that you cannot take the exam or that you cannot complete it. He will report to the Examination Board what happened on the Incident Report Form. The Examination Board will decide later whether it was an irregularity or fraud and will then determine the penalty. The examiner may also notice after the test that you have not obeyed the rules. He must inform the Examination Board. It will decide later what steps it will take What steps can the Examination Board take? The Examination Board may take any of the following steps. Your test will not be assessed and marked. If your test has already been assessed, the Examination Board may decide that your mark or assessment is invalid. The Examination Board will decide when you can sit the test again. You may not take one or more tests for a period of up to one year. You will have to pass an extra exam before you receive a diploma. The Examination Board will decide what this exam will entail. You will not receive a diploma for your propaedeutic or bachelor phase. The Examination Board may ask the Executive Board to decide that you will be expelled from the study programme. The Examination Board may declare an exam or test null and void (so invalid). This means that you will have to sit the exam or test again. The ASIS Regulations for Fraud and Irregularities can be found on Blackboard and in the Handbook A meeting with the Examination Board Before the Examination Board makes a decision, it will want to speak with you. We call this the right to be heard. After the meeting, the Examination Board will make a decision and you will receive a letter or about it. The Examination Board will also inform the School Board. Chapter 6 explains what to do if you disagree with the decision made by the Examination Board. 5.7 How do we check for plagiarism? The papers that you hand in must be uploaded to Blackboard. We compare all papers and check them for signs of plagiarism. By handing in the paper, you consent to us checking it. You are not allowed to protect your paper from this. The ASIS Regulations for Fraud and Irregularities can be found on Blackboard and in the Handbook.

15 page 15 of How will the examiner assess your test? The examiner will assess your test as follows: He will assess whether you have achieved the learning objectives that correspond to the unit of study. To do this he will use assessment criteria and a marking standard. These are predefined. The assessment criteria indicate what you have to prove competence at. The marking standard indicates how the assessment of the test must be calculated. After the examiner has checked a test, he will analyse it. If he concludes afterwards that the marking standard is not right, he will ask the Examination Board for permission to change the marking standard. The new marking standard may not be more disadvantageous than the first marking standard. An expert from outside Avans can advise the examiner on your mark. An expert from outside Avans can only assess you if the Examination Board has appointed him as an examiner What kind of assessment will you receive for a test? Your examiner can assess your test as follows: With a mark of 1 up to and including 10. o Marks for tests are rounded to one decimal place. o A 5.5 is a pass mark. A 5.4 is a fail mark. With Very good, Good, Very satisfactory, Satisfactory, Unsatisfactory, Very unsatisfactory. With a pass or fail. The following table shows the relationship between the marks and word assessments. 10 Very good 9 Good 8 7 Very satisfactory 6 Satisfactory 5 Unsatisfactory 4 3 Very unsatisfactory 2 1 Pass Fail When will you pass an exam? You can pass an exam in the ways set out below. The School Board will decide which way applies to which unit of study. You have achieved at least a 5.5 for all tests of a unit of study. You have achieved at least a Satisfactory. You have received a Pass. The weighted average of all tests of a unit of study that are assessed with a mark is at least a 5.5. In this case compensation between the marks of the tests is possible, but only if you have obtained no mark lower than a 4 for a test. If a word assessment is used, it must be at least satisfactory or pass.

16 page 16 of How do we calculate your exam mark? For exams that comprise more than one test we work out the average. We do not include word assessments in this. If not all tests have the same weighting, we calculate the weighted average. You will find the weighting of your tests in the Weighting column of the examination programme in Annex Compensation conditions Not applicable 5.9 When will you receive your assessment or mark? You will receive your assessment or mark within 3 weeks of taking the test. The study programme will post your assessment or mark as well as the credits in Osiris. When doing this, we comply with the rules set out in the Regulations for the Protection of Personal Data of Students. These regulations are part of the Students Charter. You can find this Students Charter on iavans. You can request an overview of your assessments and marks from your study programme If you want to look at your test From the day you receive your assessment or mark, you will have 4 weeks to inspect your test or exam. The following rules apply: After each exam period a meeting is held during which you receive your exam papers/scripts for inspection. During this meeting you can also see model answers (examples). The inspection timetable will be published on Blackboard. You can inspect your exam papers/scripts only on the date and time scheduled by the examiner. You are not allowed to send a representative to the inspection. If you cannot attend the inspection due to extenuating circumstances, you can request the examiner to allow you to inspect the exam at another moment. You must submit evidence of these extenuating circumstances. During this inspection meeting, the examiner who marked the exam scripts returns these for inspection. In case of multiple choice exams, the scratch cards will not be returned. Besides these returned scripts, you may have only a pencil on your desk. The pencils can either be provided by the lecturer or you must bring a pencil yourself. Before the inspection this will be communicated on Blackboard. For some inspection sessions, lecturers may decide not to allow any pencils. This will also be communicated on Blackboard. In all cases, you are never allowed to have a pen, mobile phone, ipad, laptop, smartwatch or other electronic devices on you or on your desk. These items must be left in a place indicated by the lecturer. You are not allowed to write on the script/exam paper, nor are you allowed to make photographs of the scripts and exam papers or otherwise copy them. The examiner shows the model answers to the exam questions, without entering into a class discussion about the possible answers. If you do not ask the examiner to mark your script again, the mark thus becomes definitive and your right to an appeal against that exam mark has lapsed. You are not allowed to take any exam papers/scripts outside the inspection room. After the inspection the exams papers/scripts have to be handed to the examiner(s).

17 page 17 of 88 During the inspection meeting, you may apply for a re-assessment of your exam paper/script. To do so, you must fill in a re-assessment form at the examiner's desk with a pen provided by the examiner and indicate what you wish to be re-assessed. You must also indicate arguments for the re-assessment. The re-assessment form as well as the script must be handed in to the examiner. The whole exam will be re-assessed, not just the question(s) that you indicated. As preparation for a future exam or test, you may look at the questions and assignments of earlier exams or tests. You may also view the marking standard used by the examiner to determine the marks. The following rules apply: You can make use of this opportunity during a maximum period of 6 weeks after publication of the result of the written exam or test. If you wish to make use of this opportunity, you must submit a request in writing to the examiner of the relevant unit of study How often may you take a test or exam? For every year of study you will have two opportunities to pass a test. The first opportunity is during the teaching period in which we offer the unit of study. a. You are entitled to a resit exam if the first exam or assessment has been qualified as Very unsatisfactory, Unsatisfactory or Fail, or if you have been given a mark lower than 5.5. b. You can also take a resit exam even if the first exam or assessment has been qualified as Satisfactory, Very satisfactory, Good, or Very good, or if you have been given a mark 5.5 or higher only on the following conditions: - You are allowed to resit written exams that are administered by RET in the same academic year. This means that you are not allowed to resit e.g. projects, essays, assignments other than written exams, for which you have already received a pass mark. This also means that when you are e.g. a fourth year student who already received a sufficient mark for a Year 2 module, you are not allowed to resit this module exam in Year 4. - If you cannot sit the first exam because of extenuating circumstances (e.g. illness) and pass the regular resit exam, you are not entitled to an extra exam opportunity unless this exam is offered anyway during the same academic year. - If you have failed the first exam and have passed the resit exam, you are not entitled to an extra exam opportunity for a higher mark. If you want to make use of the opportunity mentioned under b., the following applies. As it is not possible to register in Osiris for an already passed exam, you must contact the ASIS Back Office in the official registration period or on the official registration day to ask them to register you. If you do not use the first opportunity, you can certainly use the second opportunity. You will not be entitled to an extra opportunity. However, the Examination Board may grant you permission to take an extra exam in special situations. Chapter 6 explains how to ask for permission. If you take a test more than once, your highest mark or assessment will apply. All final resits for the propaedeutic phase take place before the summer holidays, no later than week 11 of teaching period 4.

18 page 18 of For how long do we keep exams and marks and assessments? We keep tests with corresponding assessment criteria and marking standards (answer models) for four years. We keep marks and assessments for at least seven years. We keep your assessed tests and the marks and assessments that you have received for these for two years. If you have sent a question or complaint about the test, then we will keep the information until your question or complaint has been processed. We keep graduation theses that have received a pass mark for seven years. We keep diplomas and transcripts for 50 years Applying for an exemption from a test You can apply for an exemption from a test. To do this, send a request to the Examination Board. Chapter 6 explains how to submit the request What should you include in your request? In your request, explain why you want to receive an exemption and include the following evidence: Copy of a diploma, certificate, deed or statement that demonstrates that you meet the requirements of the test. A copy of the list of qualifications that belong to that diploma, certificate, deed or statement. A copy of a list of documents that you have studied. Examples: course books, readers or class texts. Other documentary evidence that you ought to receive an exemption When will the Examination Board decide? The Examination Board will decide on your request for an exemption within 4 weeks of receiving it. You will be informed by letter or . The Examination Board will keep a copy of the decision in your file. If you have been granted the exemption from the test or exam, it will be noted in Osiris If you have no diploma, certificate, deed or statement If you have no diploma, certificate, deed or statement to demonstrate that you may obtain an exemption, then you can ask the Examination Board whether you can do a replacement assignment. You will receive an exemption if you pass this test. You will be informed by letter or and your exemption from the test will be noted in Osiris When can t you apply for an exemption? You cannot apply for an exemption from the graduation internship and graduation assignment. You cannot apply for an exemption from a test that you have already taken once Do you disagree with the Examination Board? Chapter 6 explains what to do if you disagree with the decision made by the Examination Board.

19 page 19 of For how long does a mark, assessment or exemption remain valid? The length of time for which a mark, assessment or exemption remains valid will depend on when you receive it. Note: The following concerns marks and assessments. The same applies to exemptions Marks and assessments that you achieve during the propaedeutic phase Pass marks and positive assessments that you achieve during your propaedeutic phase will remain valid for as long as you are enrolled as a student at Avans University of Applied Sciences. Note: If you want to disenrol from the study programme for a while due to personal circumstances (see ), the Examination Board may decide that your marks and assessments will remain valid when you continue with your study programme. If you want to make use of this opportunity, you must send a request to the Examination Board. Chapter six explains how to do this Marks and assessments that you achieve during the post-propaedeutic phase Pass marks and positive assessments for tests in your second, third or fourth year of the study programme will remain valid for six years. We calculate this from the date that you received the pass mark or positive assessment for the last test of the unit of study. Have you not yet passed all the tests for an exam? In that case, the tests that you have passed will remain valid for six years. We will calculate these six years for each test separately. Will you receive the pass mark or positive assessment in September, October, November, December or January? If so, the mark or assessment will remain valid for six years from 1 February onwards. Will you receive the pass mark or positive assessment in February, March, April, May, June, July or August? If so, the mark or assessment will remain valid for six years from 1 September onwards. Pass marks and positive assessments that are older than six years can therefore lapse on two occasions in the year Would you like your mark or assessment to remain valid for a longer period of time? If you would like your mark or assessment to remain valid for a longer period of time, you must send a request to the Examination Board. Chapter 6 explains how to do this. The mark or assessment must be sufficient When will you receive a diploma or statement? The following explains when you will receive a diploma or statement diploma for the propaedeutic phase You will receive the diploma for the propaedeutic phase when the Examination Board determines that you have passed all the exams of the propaedeutic phase. With the diploma you also receive the transcript that goes with it. The marks on the transcript are rounded to whole numbers Bachelor diploma You will receive the bachelor diploma when the Examination Board determines that you have passed all the exams of the post-propaedeutic phase of the study programme.

20 page 20 of 88 With the diploma you will receive a transcript and a supplement. This supplement contains information about the study programme that you have followed. You will also receive an English supplement that complies with the rules of UNESCO- CEPES and the Netherlands Association of Universities of Applied Sciences If you disenrol from the study programme without a diploma If you disenrol from the study programme before you are entitled to a diploma, you can ask the Examination Board for a statement listing the exams that you have passed. Chapter 6 explains how to do this What title can you use after the study programme? Chapter 1 explains what title you will receive for the study programme When do you graduate cum laude? If you wish to graduate cum laude for this bachelor s degree programme, you must meet the requirements below. Note: By transcript we mean the transcript that you receive with your diploma. The weighted average of all the marks on your transcript is at least an 8.0. If there is an exemption or the assessment Pass on your transcript, the Examination Board will decide how to count this towards your average. There is no mark lower than 7.0 on your transcript. You have received at least an 8.0 for your graduation assignment. You never committed fraud during the study programme.

21 page 21 of 88 6 Sending a request to the Examination Board or lodging an appeal In this chapter you can read about what you need to do if you have a request for the Examination Board. The chapter also explains what you can do if you disagree with a decision made by the Examination Board or the examiner. 6.1 Do you have a request for the Examination Board? In the other chapters of this OER you can read about the scenarios in which you can send a request to the Examination Board. For example, you may send a request concerning the following issues: You would like your test or exam to be re-assessed. You have not been registered for a test or exam, but you would like to participate. You would like an exemption. You have registered for a test or exam after the registration period or date. However, you do not think that you should have to pay the administrative costs of 20 because you could not do anything about it. You would like to take a test or exam in some other way. You would like an extra chance to sit a test or exam. You have a functional impairment and would like to take the test or exam in a manner that suits you. You take part in top-level sport and would like to take the test or exam in a manner that suits you or on a different date. You have a complaint about the way in which you must take a test or exam, or about the examiner. If this examiner is also on the Examination Board, he cannot be involved in the ruling on this case. You need permission to follow a minor that you have compiled yourself and which is not listed in the Avans minor catalogue or in the Kies op Maat minor list. Note: You must have submitted your request to the Examination Board within six weeks of the relevant act or event/circumstance Where should you send your request? You should send a request to the Examination Board to the following address: Within four weeks after the date that the Examination Board received your request, you will receive a letter or stating the Examination Board s decision. After that, you will not be entitled to send another request about the same issue. 6.2 Unforeseen circumstances If unforeseen circumstances arise for which the OER should have had provisions, the Examination Board will take a decision on them. It will consult on this as much as possible with the School Board(s). The Examination Board will justify its decision to the School Board(s). You will receive a letter or setting out and explaining the Examination Board s decision. It will also tell you what you can do if you disagree with this decision. And by when you must do it.

22 page 22 of Do you disagree with a decision? If you disagree with a decision made by the Examination Board or an examiner, you can submit an appeal to the Committee of Appeal for Examinations (COBEX). You must do this within six weeks of the date on the letter or regarding the decision. The appeals procedure and the way in which the Committee of Appeal for Examinations will process your appeal are explained in the Regulations of the Committee of Appeal for Examinations. You can find this document on iavans.

23 page 23 of 88 7 The full-time bachelor s degree programme This chapter describes your bachelor s degree programme. You will be taking the following full-time programme: Name of study programme International Business and Management Studies School Avans School of International Studies Major One of the following four majors: Major International Business Studies (IBS) Major Asian Business Studies (ABS) Major Cross-cultural Management and Languages (CML) Major Latin American Business Studies (LABS) 7.1 How is the study programme structured? For this study programme you must obtain 240 credits. You can do this over a period of four years. One credit equates to 28 study load hours. One year of study is 42 weeks. In one year of study you can obtain 60 credits. This equates to 1,680 study load hours. One year of study consists of four teaching periods. You can therefore obtain 15 credits for each teaching period. This equates to 420 study load hours. In Annex 4 you can find the details of your examination programme. Your study programme includes the following items: You follow compulsory units of study relating to the competencies of your study programme. We call this the major. For this you are to obtain 210 credits. In addition, you choose a number of units of study yourself. These do not have to belong to your study programme. In total you are to obtain 30 credits. These units of study are called a minor When do you need permission for a minor? You need permission from the Examination Board in the following situations. The Examination Board checks whether the minor is at the required bachelor s level, i.e. year 3 or 4 level. The minor is not listed in the Avans minor catalogue. The minor is not listed in the Kies op Maat minor list. You want to compile a minor yourself What specialisation can you choose? You cannot choose a specialisation in this study programme.

24 page 24 of What language is this study programme in? In the study programme, the language used for teaching and assessments is English. The code of conduct can be found in Annex What prior education entitles you to a dispensation? The following explains what prior education entitles you to an exemption and from what You have a WEB diploma You will not receive an exemption if you have a WEB diploma You have a VWO diploma or equivalent You will not receive an exemption if you have a VWO diploma or an equivalent diploma You have an Associate degree You will not receive an exemption if you have an Associate degree You have prior education of a different kind ASIS offers students the possibility of obtaining a double degree. This means that upon graduation students will receive both the Bachelor of Business Administration degree of the programme at ASIS and the degree of a partner Business School abroad. To obtain this double degree, ASIS students study at ASIS as well as at a partner Business School in France, Germany, Italy, the United Kingdom, or the United States of America. There are also incoming double degree students from France, Germany, Italy, Hungary, and the United States of America. This also means that incoming and outgoing double degree students are exempted from part of the IBMS programme. If you do the double degree programme at ASIS, you will receive exemptions from the units of study mentioned in Annex 6. The Examination Board must give permission on a studentby-student basis. Chapter 6 explains how this works. 7.4 When do you receive preliminary and definitive advice regarding your study programme? You will receive advice in relation to your study programme twice during the propaedeutic phase. For this purpose, the Examination Board will look at your exam results. You will receive preliminary advice not later than six months after the start of your study programme. At the end of the first year of your study programme, you will receive definitive study advice. The Examination Board uses the definitive advice to decide whether or not you may continue with the study programme. To find out how that works, read 7.5. Did you start the study programme in period 1? If so, you will receive the preliminary advice before the 1 st of February and the definitive advice before the 1 st of September.

25 page 25 of When do you have to leave the study programme? The Examination Board may decide that you will have to leave the study programme, if the Board is of the opinion that there is no fit between you and the programme. We call this decision a binding rejection. The deciding factor will be the number of credits that you have obtained. We must have given you sufficient study counselling. Chapter 4 and the Matching Framework explain what is meant by this If you enrolled for the study programme before 1 February The Examination Board will decide that you must leave your study programme if you have not obtained enough credits at the end of the first year of the study programme. For this purpose we calculate how many credits there are in Osiris on 31 August. If you have obtained fewer than 52 credits, then you will not have enough to continue. When we calculate the number of credits, the credits of all exams as well as tests are used in the calculation. If you have exemptions, we include the credits for these. When issuing the binding rejection, we take account of your personal circumstances If you have not passed the propaedeutic phase in two years You must pass the propaedeutic phase within two years. If you enrolled for the study programme before 1 February, then the Examination Board will decide by no later than 31 August of the second year of study whether you must leave your study programme. It will base this decision on the number of credits in Osiris. We will take account of your personal circumstances. You must pass the propaedeutic phase within two years. If you enrolled for the study programme on 1 February or after this date, then the Examination Board will decide by no later than 31 January of the second year of study whether you must leave your study programme. It will base this decision on the number of credits in Osiris. We will take account of your personal circumstances A meeting with the Examination Board If the Examination Board intends to decide that you need to leave the study programme, it will inform you of that in a letter or . The Examination Board will invite you to a meeting. The Examination Board can mandate the student counsellor and/or your coach to conduct the meeting. We call this the right to be heard. During the meeting you will be given the chance to explain why you have not obtained enough credits. After that, the Examination Board will make a definitive decision Are personal circumstances the reason why you have not obtained enough credits? If you have not obtained enough credits, this may be due to personal circumstances. The Examination Board may decide to wait for twelve months to make its decision as to whether you must leave the study programme. If there is a chance that you may not obtain enough credits due to personal circumstances, you must tell the Avans student counsellor of your study programme. He will treat your story as confidential. The student counsellor will advise the Examination Board. What are the personal circumstances in question? Illness. Functional impairment. Pregnancy.

26 page 26 of 88 Special circumstances in your family. Membership of the Study Programme Advisory Council, the Joint Consultative Council or the School Council. Administrative work for Avans University of Applied Sciences. The Executive Board has decided that your work counts as a personal circumstance. Membership of the board of an active student organisation or an active social organisation, provided that it has full legal capacity. In the Framework Scheme for Students Participating in Administrative Activities you can find the conditions that the membership or administrative activities must meet. It can be found on iavans What will happen if you must leave the study programme? If the Examination Board decides that you must leave the study programme, then we will disenrol you from the study programme and you will cease to be a student of this study programme from the beginning of the month following the decision. If possible, we will advise you about alternative study programmes that could be relevant for you. If you have been disenrolled, the following rules will apply to you: You can no longer enrol for this study programme at Avans University of Applied Sciences as either a student or an external student. After a year, you may enrol again for the study programme that you had to stop following, but only if your School Board considers it likely that if you start the study programme again, you can obtain enough credits for it. You must be able to make a strong case for this. For example, you have studied something else somewhere else, or you have acquired work experience. If the Dean gives you permission to enrol again, all the rules about having to leave the study programme will apply again upon your reenrolment. If you need to leave the programme again, then you will not be able to ask for permission again after a year Do you disagree with our decision? Chapter 6 explains what to do if you disagree with the decision made by the Examination Board Special situations If you disenrol from the programme before 1 February, you will not receive definitive study advice nor a binding rejection. Did you start the full-time variant of the study programme in study period 1 and did you then switch to the part-time variant or the dual track variant before 1 February? Then we will apply the rules for part-time students or dual track students to your situation. If you started in study period 3 and you make a switch before 1 September, then we will also apply the rules for part-time students or dual track students. Did you start the full-time variant of the study programme in study period 1 and did you then switch to the part-time variant or the dual track variant after 1 February? Then we will apply the rules for full-time students to your situation. If you began in period 3, then the same applies if you switch after 1 September. 7.6 If the content of your study programme changes We regularly update our study programmes. This means that we change the content of units of study and that we replace units of study. What does this mean for you?

27 page 27 of 88 Did you follow a unit of study that has now been updated or which is no longer part of the study programme? And have you not yet passed the test or tests for this unit of study? Then you will be given two more chances to pass the test(s) in the year following the change. We will not offer any teaching for this. If you do not pass the test or tests for the old unit of study, you will have to take the test(s) of the updated or new unit of study. 7.7 Can the format of a test change? If you need to resit a test, then this resit must have the same format as the first test. This applies only if the resit is in the same year of study. The test format can only change if the Examination Board and the student agree to this. 7.8 The order of your units of study In your propaedeutic phase there is no mandatory order in which to take the units of study. In years two, three and four there is no compulsory sequence of exams in principle. However, there are two exceptions. Exception 1: Threshold for the Year 4 course Strategic Business Decisions You are not allowed to do the fourth year course Strategic Business Decisions if you miss more than 9 ECTS from the units of study of Years 2 and 3. For the calculation of the total sum of study credits (ECTS) that have been obtained, the number of ECTS of the unit of study assessments at the highest level in Osiris is used. Exception 2: Threshold for the graduation internship In order to be permitted to start with the graduation internship, you must meet a number of requirements. For cohorts and , the following rules apply: 1. You must have obtained a sufficient number of ECTS, i.e.: o You must have successfully completed all the units of study of Year 1 (60 ECTS + pass marks for the units concerned). o You must have been awarded a 5.5 or higher for the unit of study Project Business Research Methods (= the business research report/paper) of the IBO course. o You are allowed to miss a maximum of 9 ECTS from the units of study of Years 2, 3 and 4 (single degree students). Hungarian Double Degree students must have obtained at least 59 out of 68 ECTS. Italian Double Degree students must have obtained at least 89 out of 98 ECTS. For the calculation of the total sum of study credits (ECTS) that have been obtained, the number of ECTS of the unit of study assessments at the highest level in Osiris is used. 2. The graduation internship must have been approved by the graduation coordinator. Before coming to an agreement with a company, you must submit the 'Fact Sheet' (see Blackboard) to the graduation coordinator.

28 page 28 of Incoming double degree students must meet the graduation requirements of the double degree contract. 4. The graduation internship must have an international character. For cohort and later cohorts, the following rules apply: 1. You must have obtained a sufficient number of ECTS, i.e.: o You must have successfully completed all the units of study of Year 1 (60 ECTS + pass marks for the units concerned). o You must have been awarded a 5.5 or higher for the unit of study International Business Research Project II of the IBO course. o You are allowed to miss a maximum of 9 ECTS from the units of study of Years 2, 3 and 4 (single degree students). Hungarian Double Degree students must have obtained at least 59 out of 68 ECTS. French and Italian Double Degree students must have obtained at least 89 out of 98 ECTS. For the calculation of the total sum of study credits (ECTS) that have been obtained, the number of ECTS of the unit of study assessments at the highest level in Osiris is used. Note: As from French Double Degree students do not have to take Dutch any more. Therefore, these student must have obtained at least 81 out of 90 ECTS from the modules of Years 3 and The graduation internship must have been approved by the graduation coordinator. Before coming to an agreement with a company, you must submit the 'Fact Sheet' (see Blackboard) to the graduation coordinator. 3. Incoming double degree students must meet the graduation requirements of the double degree contract. 4. The graduation internship must have an international character When are you entitled to a study progress guarantee? A study progress guarantee means that if you cannot take units of study in the mandatory order, in that study year you will be offered units of study corresponding to at least 40 credits. This is on the condition that you attended the unit of study that you have not passed or that you were absent with good reason.

29 page 29 of 88 8 Drafting and revising the OER In this chapter you can read about how we draft the OER. You can also read about how we ensure that the OER always corresponds to the agreements made regarding your study programme. 8.1 How do we draft the OER? The School Board drafts the OER on the basis of the Framework Policy for the Programme- Specific Part of the Students Charter. There are two parts to this policy: The Format for drawing up education and examination rules. The School Board uses this document to draft the OER. The Guide for drawing up education and examination rules. This document sets out what the School Board must do with the Format. 8.2 Every academic year you will receive a new OER We draft a new OER for every academic year. This OER can be found at Student Info on iavans. We draft the OER in the following way: Every year the School Board evaluates the OER. The Study Programme Advisory Council does likewise. It sends its results to the School Board. If necessary, the School Board revises the OER based on the advice of the Study Programme Advisory Council and the Examination Board. The School Board sends the new draft to the Study Programme Advisory Council. The Study Programme Advisory Council give their advice on the draft. The School Board decides what to do with this advice. After this, the Centre for Learning and Innovation checks whether the draft corresponds to the Framework Policy for the Programme-Specific Part of the Students Charter. The School Board finalises the OER. The School Consultative Council must approve it. It does so in accordance with the Avans University of Applied Sciences School Councils Consultation Regulations. The School Board makes sure that the students and staff members know before 1 September that there is a new OER. 8.3 Sometimes we have to revise the OER earlier We occasionally have to revise the OER during an academic year. We can only do this if doing so does not have a negative impact on our students. We revise the OER in the following way: The School Board revises the OER. It discusses the revisions with the Study Programme Advisory Council. After this, the Centre for Learning and Innovation checks whether the revisions correspond to the Framework Policy for the Programme-Specific Part of the Students Charter. The School Board finalises the OER. The School Consultative Council must approve it. It does so in accordance with the Avans University of Applied Sciences School Councils Consultation Regulations. Students and staff members of the study programme receive an overview of the revisions.

30 page 30 of Where can you find the OER? You can find the OER at Student Info on iavans and on Blackboard. This OER is also part of the Students Charter of Avans University of Applied Sciences. This charter sets out the main rights and obligations of our students.

31 page 31 of 88 Annex 1 List of terms Appeals Tribunal for Higher Education Associate degree Avans Joint Consultative Council Bachelor Candidate Cohort Committee of Appeal for Examinations (COBEX) Credit CROHO Cum laude Degree Exam Appeals Tribunal for Higher Education refers to a national Appeals Tribunal for Higher Education, located in The Hague, as referred to in Article 7.64 of the WHW. A two-year study programme with a defined curriculum corresponding to at least 120 credits (EC) that culminates in the statutory Associate degree (Article 7.8a WHW). The joint consultative council as referred to in Article of the WHW. This council consists of staff and students and is authorised to discuss all matters concerning Avans University of Applied Sciences. A four-year study programme with a defined curriculum corresponding to at least 240 credits (EC). The title Bachelor indicates that a person has completed a full vocationally oriented study programme at a university of applied sciences or has completed a basic study programme at a research university. A student or external student taking part in an exam or final examination. A cohort consists of the students enrolled in the propaedeutic phase of a study programme for the first time on 1 October. An appeals board, connected to Avans University of Applied Sciences, for students, prospective students, former students and external students, as referred to in Article 7.60 of the WHW. The study load for the study programme and for each unit of study is expressed in credits. One credit is equivalent to 28 hours of study (Article 7.4, 7.4b WHW). The credit meets the requirements of the European Credit Transfer System (ECTS). The Central Register of Higher Education Study Programmes is a systematically organised collection of data relating to study programmes offered by the higher education institutes. From the Latin term cum laude (with praise). An Associate degree is awarded if the student has passed an Associate degree programme. A Bachelor s degree is awarded if the student has passed a Bachelor s degree programme corresponding to 240 credits. A Master s degree is awarded if the student has passed a Master s degree programme. An inquiry into the candidate s knowledge, understanding and skills in relation to a unit of study, as well as the assessment

32 page 32 of 88 of the outcome of this inquiry (Article 7.10 WHW). An exam can consist of one or more tests. Examination (final examination) Examination Board All exams for the propaedeutic phase or for the postpropaedeutic phase. The Examination Board is set up by the Executive Board. The Examination Board is the body responsible for determining in an objective and professional manner whether a student meets the conditions imposed by the Education and Examination Rules in relation to the knowledge, understanding and skills required to obtain a degree. Examination programme A study programme is a coherent whole of units of study. The examination programme comprises all the exams for the units of study of a study programme. Each unit of study is concluded with an exam. An exam can consist of one or more tests. Given that the Examination Board can take decisions at the level of tests, tests have been taken as the starting point in writing the OER. Examiner Executive Board External student Final assignment Fraud Full-time A person appointed by the Examination Board who is responsible for preparing, conducting and assessing exams. Board of the Avans Foundation, whose Executive Board is also the board of Avans University of Applied Sciences. A student enrolled at Avans University of Applied Sciences in accordance with Article 7.32 et seq. of the WHW. This enrolment as an external student (examination student) only entitles the student to sit exams and examinations. Final assignment refers to a thesis, portfolio, professional product or (series of) exam(s) to conclude a competency, article, artistic performance, or such like. Fraud is a form of deceipt. Things are misrepresented, either verbally, in writing or digitally. Full-time education refers to education that is provided for at least 16 clock hours or 19 teaching hours per week and over a

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