WiFi Internet Access. Windows XP Setup Instructions. Please Return After Use. Produced Oct 2010

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1 WiFi Internet Access Windows XP Setup Instructions Produced Oct 2010 Please Return After Use

2 About the Janet Roaming Service The University of Plymouth provides an infrastructure for guest users to use their home network unique credentials to gain authenticated independent network access at visited JANET connected organisations, without any administrative burden or added complexities - both for the user and the local IT staff. The guest user can then use whatever remote access facilities are provided by their own organisation and whatever facilities are offered by the visited organisation. These pages provide setup instructions for guest users using a laptop with Windows XP. For more information please visit Although the Eduroam wireless network is available in many locations, coverage can only be expected in areas where you see the following sign:

3 Please Note Please ensure you have a firewall enabled and up to date anti-virus software before you attempt to connect to the eduroam connection. This is to provide security for your machine to stop malicious software as well as to protect other computers connected to the University Network. Windows has an inbuilt firewall you can enable by going to Control Panel > Windows Firewall > On. The University provides Kaspersky Internet Security 6 which is a complete security package (Firewall and Anti-Virus included) for free which can be downloaded at Alternatively you can download the free anti-virus software Windows Security Essential at The easiest way to connect to the eduroam network will be to turn on the wireless connection on the laptop and automatically let it detect the eduroam network. Follow the bubble at the bottom screen when indicated. If this is not successful, follow the instructions The core settings you need to know to connect are Wireless Grade: b/g/n Wireless Name & Type: eduroam WPA2 with AES Security: PEAP with MS-CHAPv2 Certificate Type: 3 rd Party root trust (AddTrust External CA Root) Credentials: Use your University username and password (same for logging onto portal)

4 Manually connecting to the WiFi service Now Do This 1. Many laptops have a switch to enable or disable the wireless network adapter. Ensure that the wireless network adapter you are using is enabled. 2. Right click on the wireless connection icon in the system tray (near the clock), and select View Available Wireless Networks 3. Click on Change the order of preferred networks

5 4. If eduroam does not appear in the preferred networks list click Add If eduroam does appear in the preferred networks list select it and click Properties 5. In the Wireless network properties window In the Network name(ssid) text box type eduroam. Set the Network Authentication to WPA 2 Set Data encryption to AES

6 6. Next click on the Authentication tab Set the EAP type to PEAP Click on the Properties button 7. Tick the Validate server certificate & AddTrust External CA Root check boxes. Tick the Enable Fast Reconnect tick box Click on the Configure button

7 8. Un-tick the Automatically use my Windows logon name and password tick box, and click OK. 9. Click OK until there are no more open Dialog boxes 10. When this bubble appears click on it 11. Type in your username and password for your home site. If you are a University of Plymouth student, your username and password are the same as your computing account If you are not a University of Plymouth student your username will be of the form e.g. Click OK

8 12. If you do not see the screen in step 13 you may be presented with the option to validate the server certificate. Please check the certificate details match those of the screenshot by clicking View Server Certificate and click OK (Please be aware the Issued To section can differ between ils001, ils007 and ils009) 13. Once you see this bubble box, then you're connected to the eduroam network. How can I contact technical support for WiFi Web: Telephone:

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