1 Keeping a Finger on the Pulse of Social Media in Healthcare: Understanding Evolving Roles and Risks Viviane Jesequel, RN, BS, HCRM Social media is simply a broad umbrella term that covers a wide range of electronic communication tools, such as , social networking websites, blogs, video sharing and conferencing tools, mobile applications, and more. The growth and usage of social media continue to influence not only the American public, but the world at large. Estimates suggest that nearly 1 in 4 people use social networks. 1 With the rapid expansion of these technologies, one can assume that in 2014 and beyond, social media will become even more prevalent. In the past, healthcare was relatively slow to implement social media tools, primarily because of concerns regarding the potential risks of violating patient privacy. However, over the past few years, an increase in implementation has occurred mainly due to consumer demand. A 2013 article from Healthcare IT News says It s no secret that a growing percentage of today s patients are increasingly using digital tools as part of their overall health maintenance. In fact, a recent Pew Research Center study said that 1 in 3 American adults have used the web to figure out a medical issue. In another survey... 41% of people said social media would affect their choice of healthcare provider. 2 The Big Picture Social media has experienced an explosion in popular culture. Did you know that: Facebook has more than 1 billion active monthly users and 665 million daily users? Twitter has approximately 500 million tweets per day? YouTube has more than 1 billion unique monthly visitors. More than 6 billion hours of video are watched each month, and about 100 hours of video are uploaded every minute? LinkedIn has 250 million members in over 200 countries and territories around the globe. Sources: With this growing emphasis on electronic communication and the importance that patients place on it, healthcare providers might be eager to implement these technologies in their organizations and practices. However, leveraging social media for professional purposes can be a slippery slope, and its usage in healthcare presents various challenges.
2 Keeping a Finger on the Pulse of Social Media in Healthcare 2 This article discusses common risk concerns associated with using social media for healthcare communication and delivery, and it offers risk-reduction strategies that healthcare providers and their staffs can implement. What Are the Potential Benefits of Social Media? The use of social media can bring significant communication and educational benefits to both healthcare providers and consumers. A 2010 Google study indicated that 86 percent of American physicians use the Internet to gather health and medical information. 3 Many providers use social media to stay up to date with new information that may affect their practices and patient care. Further, social media is used as an online marketing tool to increase provider visibility and reputation, as well as enhance professional networking. For consumers, social media can assist with searching for a new healthcare provider, keeping up with healthcare issues and concerns, finding support groups, researching alternative medications and side effects, and more. What Types of Social Media Tools Are Available? A myriad of social media applications and tools are available. Some common ones that are used for both personal and professional purposes include: . is a very commonly used and recognized form of social media, and it has become an increasingly viable communication option for healthcare providers and patients. Patients may use s to ask questions, request medication refills, report symptoms, schedule appointments, and more. Facebook. With more than 1 billion active users per month, Facebook allows users to share information, pictures, and videos; follow individuals, organizations, and groups; converse via electronic messaging; and more. The site allows for both personal and professional pages. LinkedIn. LinkedIn focuses on professional relationships and includes jobrelated information, access to recruiters, professional networking opportunities, and career-related articles and topics. Twitter. Twitter is a microblogging site that promotes real-time sharing of information and up-to-the minute news from individuals or organizations. Skype and FaceTime. Skype and FaceTime are both video-chatting technologies that allow users to interact in real-time over an Internet connection. YouTube. YouTube is a video-sharing site that allows user to upload, view, and share videos on a wide range of topics for both entertainment and educational purposes.
3 Keeping a Finger on the Pulse of Social Media in Healthcare 3 Patient portals. Patient portals, which are a relatively new technology, allow patients to access their health records and communicate with their healthcare providers through a secure online website. Deciding which applications and tools will be most helpful will largely depend on the context and needs of your practice. However, when determining how to use these technologies to communicate with patients, carefully consider the goal of the communication, the target audience, and what types of information you plan to promote (e.g., advertisements, health education, etc.). What Are the Risks of, and Strategies for, Using Social Media? Undoubtedly, social media offers various functions that may potentially enhance the dissemination of healthcare information and communication between patients and providers. But what about the risks? Like any type of technology, social media can create safety and liability issues if it is not used responsibly. Additionally, because the social media landscape is rapidly changing, standards and best practices are not always well-defined. To address these challenges, healthcare providers should be aware of the potential risks associated with electronic communication, develop detailed social media policies, and implement risk strategies to safeguard their patients and practices. Maintain Privacy and Security One of the most significant concerns related to social media is the requirement to maintain strict confidentiality and safeguard patients protected health information (PHI). This obligation is addressed in federal law and governed by the U.S. Department of Health and Human Services (HHS) under the Health Insurance Portability and Accountability more concerning than they might Act of 1996 (HIPAA). Individual states also otherwise be because they distribute may have laws related to privacy and security of PHI, which might be more stringent than audience and because, unlike verbal federal laws. Social media may make privacy violations information instantaneously to a wide conversations, use of social media creates Because the boundaries between appropriate a permanent electronic record that is vs. inappropriate and personal vs. professional likely discoverable in litigation. 4 use of social media can easily blur, managing privacy risks can be challenging. For example, numerous instances have occurred in which healthcare workers have posted pictures of, or details about, their patients on their professional or personal social media pages without the patients consent. Regardless of whether these actions were intentional or inadvertent, they violated confidentiality and the patients privacy rights. 5
4 Keeping a Finger on the Pulse of Social Media in Healthcare 4 A number of risk strategies can help practices address privacy concerns related to social media. For example: Do no post or publish any content on social media sites that contains patient details or identifying information (including photographs and testimonials), without the patient s permission and written consent. The consent should explicitly state how the information will be used. Consider prohibiting the photographic use of cell phones and other mobile technologies as part of office policy. Have someone who is familiar with HIPAA and state privacy regulations review social media content to ensure information does not violate patient confidentiality. Train staff on HIPAA and state privacy laws, and educate them about the consequences of violating these regulations. Ask staff members to sign confidentiality agreements, and maintain a signed copy of the agreement in each employee s personnel file. Be aware that responding to a patient post or review on a social media site might violate privacy laws. Understand the technical limitations and terms and conditions of any social media sites that you plan to use. For example, information sent via messaging functions is likely not encrypted, and the site may maintain the right to access any personal information. Addressing privacy concerns in your practice s social media policies and implementing strategic safeguards can help protect patients and reduce liability exposure. Establish Appropriate Boundaries Social media can create a new dynamic in, and pose new challenges related to, the provider patient relationship. In April 2013, the American College of Physicians (ACP) and the Federation of State Medical Boards (FSMB) released a position paper titled Online Medical Professionalism: Patient and Public Relationships: Policy Statement, which explained that Use of online media can bring significant educational benefits to patients and physicians, but may also pose ethical challenges. 6 In speaking with HealthLeaders Media, Dr. Humayun Chaudhry, FSMB President and CEO, warned that Anything physicians post on sites can be forwarded, taken out of context, and accessed and retrieved in perpetuity. That s a fact that many physicians don t always think about when they engage in social media. 7 Because social media is used for both personal and professional purposes, the boundaries between the two can sometimes become difficult to distinguish. However, healthcare providers can generally make two assumptions: (1) any of their staff members or patients could be using some type of social media, and (2) anyone could
6 Keeping a Finger on the Pulse of Social Media in Healthcare 6 Policies In addition to having policies for social media websites (such as Facebook and Twitter), practices also should have written guidelines for the use of and other types of electronic messaging. The American Medical Association (AMA) realized years ago that would be a valuable communication tool in healthcare. As such, they developed guidelines for the ethical use of between doctors and patients. Although the guidelines noted many beneficial aspects of communication, they also outline four key precautions to help manage risks. should not be used to establish a doctor patient relationship; rather, it should be used to supplement traditional patient encounters. The same ethical responsibilities that apply to in-person patient encounters also apply to communication. Doctors should properly notify patients of the limitations of communication, such as delays in response and potential security issues. Doctors should provide proper notification of s limitations prior to initiating correspondence or in the initial communication. 11 The American Dental Association (ADA) reiterated these concerns in a 2007 publication, noting that although communication in the dental office can be very beneficial, it can also raise significant considerations. Like the AMA, the ADA cautions that patients should be notified about, and accept the risks of, communicating via before such communication is used. 12 When developing an consent form, healthcare organizations and practices may want to consider including the following types of information: Type of communication permitted (i.e., for what purpose(s) will the practice use ?); Criteria for establishing the patient relationship; Notice of whether the office is encrypted; A statement notifying patients to contact 911 if they are experiencing an urgent problem; The general turnaround time for responding to ; and The right of the healthcare provider to refuse to make conclusions or decisions regarding treatment based on information obtained online. The consent form should also include (a) a statement that the patient has read and accepted the policy, and (b) a place for the patient s signature. The practice should maintain the signed release in the patient s record.
7 Keeping a Finger on the Pulse of Social Media in Healthcare 7 Control Quality and Monitor Your Online Presence Part of maintaining a professional presence online is monitoring the quality of information posted or sent on behalf of your practice. Information should be accurate, current, objective, and nonambiguous. Policies that establish who is responsible for developing content and how content is reviewed and approved will assist with quality control efforts. Depending on the type of social media being used and/or the control settings, site users might be able to post content or comments to your practice s social media pages. Understanding the types of media your practice is using and how users can potentially interface with it are important aspects of quality control. As part of social media policies, medical and dental practices should include a mechanism for monitoring their online presence and responding to negative, offensive, or inaccurate information. To ensure consistency with organizational policy, practices might want to consider assigning one person to review external comments, posts, responses, etc. and respond accordingly. Keep in mind that comments and responses from practice staff must comply with privacy standards. Educate Staff When integrating social media into your practice s communication initiatives, it is important to educate staff about how much and what types of personal and professional social media usage and tools are acceptable in the practice. A recent survey found that 75 percent of employees were accessing their personal social media sites from their mobile devices at least once a day and 60 percent were accessing these sites multiple times throughout the day. 13 A significant challenge in the office practice setting is instilling common sense and discretion regarding the use of social media for both personal and professional purposes. Practice policy should define appropriate use of the Internet and mobile devices (such as tablets and cell phones). For example, the policy might require that employees turn off their personal phones during office hours and retrieve and respond to their messages during breaks or at lunch time. Education about the practice s social media policies, as well as discussions about the potential risks and liability issues associated with social media, should be included as part of orientation training and ongoing staff education. Staff members also should be aware of the disciplinary actions for violating the social media policy. Conclusion In the years ahead, as the role of social media continues to evolve, it will be essential for medical and dental practices to ensure a safe and effective environment for patients, staff, and providers to communicate electronically.
8 Keeping a Finger on the Pulse of Social Media in Healthcare 8 Given the number of options available for electronic communication and networking, careful consideration must be given to choosing the appropriate format that meets the needs of your practice and patient population. Further, maintaining privacy and confidentiality, establishing appropriate boundaries, developing written policies, monitoring online presence, and educating staff should always remain in the forefront of utilizing social media in healthcare.
9 Keeping a Finger on the Pulse of Social Media in Healthcare 9 Social Media Checklist Whether your practice is already using social media or planning to implement a social media strategy, this checklist can help you focus on some key risk management considerations. For more detailed information or specific concerns related to social media, contact your MedPro Group patient safety and risk consultant. Yes No Has your practice considered its social media strategy, including the goal of the communication, the target audience, and what types of information will be promoted? Does your practice have an approved policy or set of policies on the use of social media, including ? If not, is one in development? If your practice does have a social media policy, do staff and healthcare providers understand the policy? Does your social media policy specifically state who is authorized to develop content, and does it outline a detailed plan for content review and approval? Does your practice provide training on social media policies as part of new employee orientation and ongoing staff education? Have staff members received HIPAA training, and are they aware of their obligation to maintain patient privacy? Have they signed confidentiality agreements? Does your practice s social media policy include disciplinary actions for policy violations? Are consequences consistent with existing patient privacy and confidentiality policies? Are staff members aware of how to report inappropriate use of social media? Does your practice have a mechanism to monitor social networking sites for negative comments (including comments about adverse events) by consumers, patients, and employees? If so, does your policy include how to respond to such comments? Do existing information technology (IT) security policies and procedures take into account social media? Does your practice include standard disclaimers and disclosure statements with each electronic interaction? Has your practice incorporated the use of social media by all levels of staff and providers into your annual risk assessment?
10 Keeping a Finger on the Pulse of Social Media in Healthcare 10 Endnotes 1 Taylor, K. (2013, October 11). Where social-media use is growing the most. Entrepreneur. Retrieved from 2 Trader, J. (2013, June 24). Social media and healthcare: Navigating the new communications landscape. Retrieved from 3 Council on Ethical and Judicial Affairs. (2010). Professionalism in the use of social media (CEJA Report 8-I-10). American Medical Association. Retrieved from 4 ECRI Institute, Social media in healthcare. 5 Ibid. 6 Farnan, J. M., Sulmasy, L. S., Worster, B. K., Chaudhry, H. J., Rhyne, J. A., & Arora, V. M. (2013). Online medical professionalism: Patient and public relationships: Policy statement from the American College of Physicians and the Federation of State Medical Boards. Annals of Internal Medicine, 158(8), Clark, C. (2013, April 12). ACP, FSMB issue stern guidance on social media. Retrieved from 8 The Medical Protective Company. (2011). Social media guideline. Fort Wayne, IN: Medical Protective. 9 Farnan, et al., Online medical professionalism. 10 ECRI Institute. (2011, November). Social media in healthcare. Healthcare Risk Control, Supplement A. 11 American Medical Association. (2003, June). Opinion the use of electronic mail. Retrieved from 12 American Dental Association. (2007). Dental Records. Retrieved from 13 SilkRoad. (2012). Social media and workplace collaboration report: 2012 latest practices, key findings, hottest topics. Retrieved from _and_workplace_collaboration_report.html The information provided in this document should not be construed as medical or legal advice. Because the facts applicable to your situation may vary, or the regulations applicable in your jurisdiction may be different, please contact your attorney or other professional advisors if you have any questions related to your legal or medical obligations or rights, state or federal statutes, contract interpretation, or legal questions. The Medical Protective Company and Princeton Insurance Company patient safety and risk consultants provide risk management services on behalf of MedPro Group members, including The Medical Protective Company, Princeton Insurance Company, and MedPro RRG Risk Retention Group. MedPro Group. All Rights Reserved.
Social Marketing & Liability Fred E. Karlinsky, Esq. Co-Chair, Insurance Regulatory & Transactions Practice Shareholder, Greenberg Traurig Louisiana Insurers Conference Insurance Compliance Seminar August
HIPAA Privacy Procedure #17-7 Effective Date: April 14, 2003 Reviewed Date: February, 2011 Communication of Electronic Protected Health Revised Date: Information by E-mail Scope: Radiation Oncology ****************************************************************************
IJNDD Social Networking Policy of the Milton Public Schools I. Internet Acceptable Use Policy still in force This policy is adopted in addition to and not as a substitute for the School District s Internet
Websites & Social Media in the Professional Environment @ A practical guide to navigating the world of social media istockphoto.com/andrearoad Introduction Your Online Presence An online presence is essential
7.13 Social Media The purpose of policy 7.13 Social Media is to assist departments who participate in Internet-based social media outlets to be effective and conscious while using the resources of social
INTRODUCTION AND SCOPE General Guidelines for Use of Social Media Social media can be a valuable and powerful means of communication. Yeshiva University and its constituent schools (collectively, the University
POLICY NO. 3.14 September 8, 2015 TITLE: INTERNET AND EMAIL USE POLICY POLICY STATEMENT: Many of our employees have access to the internet as well as email capabilities. The County recognizes that these
ACCEPTABLE USE POLICY F. Paul Greene Harter Secrest & Emery LLP 1600 Bausch & Lomb Place Rochester, NY 14604 585-231-1435 email@example.com 2016 HARTER SECREST & EMERY LLP THE FOLLOWING TEMPLATE WAS DESIGNED
Social Media And the Workplace Scott Patterson Labor and Employment Attorney Butzel Long POTENTIAL ISSUES Employee productivity Harassment and discrimination Too much information Legal issues POTENTIAL
Professionalism and Social Media Speaker Information: Julie Walsh - Covarrubias, MEd, EdD Associate Professor Unviersity of Alabama - Birmingham 619 19th Street S Women and Infants Center, RM 5330 Department
Communications 01: Social Media Policy: To communicate the Network s mission publicly, to inform and engage the community regarding the Network s activities, and to establish appropriate and professional
Responsible University Official: Senior Associate Dean, MD Programs Senior Associate Dean, HS Programs Responsible Office: Office of the Dean, SMHS Most Recent Revision: 07/23/2015 SOCIAL MEDIA AND EMAIL
no-nonsense rules to ensure a hipaa-compliant social media strategy a guide for hospitals By David Harlow JD MPH, The Harlow Group LLC Dan Hinmon, Hive Strategies Some hospitals are allowing HIPAA anxiety
Lake County Schools GUIDELINES FOR EMPLOYEE USE OF SOCIAL MEDIA NETWORKS Introduction Blogs, social networks and Websites such as Facebook, Flickr, Linkedin, MySpace, Ustream, Blogger, Wordpress, Twitter,
THE ETHICS OF SOCIAL MEDIA Successfully Navigating the Digital Terrain presented by NAVIGATING THE SOCIAL MEDIA TERRAIN Continually evolving Great opportunities Risks! WHY SHOULD WE CARE? Can t we just
Social Networking Issues in the Workplace Presented By: David Flotten, JD, SPHR HR Consultant/Benefits Technical Advisor Disclaimers Technology is moving faster than the legal system can keep pace. Accordingly,
SOCIAL MEDIA FOR CANADIAN RED CROSS STAFF AND VOLUNTEERS INTRODUCTION Communities have the power to make the world a better place. We know this because we see it happen every day through the work of staff
CAMBRIDGE ELEMENTARY - 2015-16 CONSENT CHECKLIST Parents, please check off the appropriate consent boxes below and sign this form AFTER reviewing all the attached materials. If you have any questions or
Acceptable Use of Information Technology No.: 3501 Category: Information Technology Services Approving Body: Leadership Team Executive Division: Learning and Technology Services Department Responsible:
Social Media In the Workplace By Randy Green and John Michael Ekblad 306 West Church Street, Champaign, IL 61820 (217)352-1800 Overview: Social Media What is it? Risks Presented Properly Regulating Employee
Corporate CCG Social Media Policy Version Number Date Issued Review Date 2 25/03/2015 25/03/2017 Prepared By: Consultation Process: Formally Approved: Governance Manager, North of England Commissioning
I. Scope: This policy applies to all employees, students, contractors and volunteers as it relates to their employment, academic, or business relationship with the University of Mississippi Medical Center
HIPAA Policy 2014 The Health Insurance Portability and Accountability Act is a federal law that protects the privacy and security of patients health information and grants certain rights to patients. Clarkson
SOCIAL MEDIA RISKS Of Healthcare Organizations October 2011 Sponsored by: SOCIAL MEDIA RISKS Of Healthcare Organizations Social media sites such as Facebook, Twitter, YouTube and LinkedIn have become integral
ACCEPTABLE USE POLICY Title: Information Security - Acceptable Use Policy Subject: Information Security Policy No: ISO: 2013:01 Applies: University-wide Issuing Authority: Vice President for Information
Policy Statement It is the policy of the to encourage clear and effective communication with all Nova Scotians using a variety of accepted tools, including social media. Social media is helping government
The British Academy of Management s Website and Social Media Policy The creation of management knowledge through research and its dissemination through teaching and application The British Academy of Management
CLAYTON STATE UNIVERSITY DEPARTMENT OF PUBLIC SAFETY SOCIAL MEDIA POLICY February 2013 I. PURPOSE The department endorses the secure use of social media to enhance communication, collaboration, and information
SOCIAL MEDIA POLICY TITLE: ADOPTED BY: RESPONSIBILITY: SOCIAL MEDIA POLICY COUNCIL CHIEF EXECUTIVE OFFICER NEXT REVIEW DATE: 29/07/2015 Version Decision Number Adoption Date History 1 DRAFT 2 3 4 2 P a
HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA): FACT SHEET FOR NEUROPSYCHOLOGISTS Division 40, American Psychological Association DISCLAIMER This general information fact sheet is made available
SOCIAL MEDIA POLICY Ratified Governance & Risk Committee 08/2015 Status Final Issued August 2015 Approved By Governance and Risk Committee Consultation Governance and Risk Committee Equality Impact Assessment
Introduction Throughout this Policy, the words Translink Company and/or the Group refer to all corporate entities under the ownership of the Northern Ireland Transport Holding Company (NITHC). This includes
Office of the Chief Information Officer Online File Storage BACKGROUND Online file storage services offer powerful and convenient methods to share files among collaborators, various computers, and mobile
BRIGHAM AND WOMEN S HOSPITAL HUMAN RESOURCES POLICIES AND PROCEDURES SUBJECT: SOCIAL MEDIA, ELECTRONIC COMMUNICATION and ACCEPTABLE USE POLICY #: HR-503 EFFECTIVE DATE: January 1, 2008 POLICY This policy
Social Media in the Workplace A Guide for CWU Members CWU Youth Committee 2013 CONTENTS Introduction... 3 Social Networking in Ireland... 4 Guidelines for using Social Media Responsibly... 5 2 INTRODUCTION
An Employer s Introduction to HIPAA Prepared by Ballard, Rosenberg Golper & Savitt, LLP Important Disclaimer: Practice limited to labor and employment law on behalf of management and related litigation.
HIPAA Privacy Policies & Procedures This sample HIPAA Privacy Policies & Procedures document will help you with your HIPAA Privacy compliance efforts. This document addresses the basics of HIPAA Privacy
Rhode Island Board of Medical Licensure and Discipline Guidelines for the Appropriate Use of Telemedicine and the Internet in Medical Practice Section One: Preamble Telemedicine has a place in the practice
DISCLAIMER This web site is provided for information and education purposes only. No doctor/patient relationship is established by your use of this site. No diagnosis or treatment is being provided. The
Virginia Commonwealth University Police Department NUMBER SECTION CHIEF OF POLICE EFFECTIVE REVIEW DATE 2 9 1/2013 2/2013 SUBJECT SOCIAL MEDIA GENERAL The department endorses the secure use of social media
Administrative Regulation 10:4 Responsible Office: Information Technology / Public Relations and Marketing Date Effective: 5/06/2011 Supersedes Version: No Prior Version Social Media Policies and Guidelines
GENERAL STATEMENT TONBRIDGE & MALLING BOROUGH COUNCIL INTERNET & EMAIL POLICY AND CODE 1.1 The Council recognises the increasing importance of the Internet and email, offering opportunities for improving
The Financial Advisor s Guide to Social Media Regulations For US, UK and Canada With the right preparation and attention to detail, firms should feel confident about their ability to reach out to customers
My Docs Online HIPAA Compliance Updated 10/02/2013 Using My Docs Online in a HIPAA compliant fashion depends on following proper usage guidelines, which can vary based on a particular use, but have several
HIPAA More Important Than You Realize J. Ira Bedenbaugh Consulting Shareholder February 20, 2015 This material was used by Elliott Davis Decosimo during an oral presentation; it is not a complete record
Policy Document Acceptable Use of ICT Policy For Staff Acceptable Use of ICT Policy For Staff Policy Implementation Date Review Date and Frequency January 2012 Every two Years Rev 1: 26 January 2014 Policy
How Healthcare professionals can use online video to engage & help their patients There s been a large shift in the need for healthcare branding including doctors, physicians and other practitioners all
Social Media The Good, The Bad, The Really Ugly Hospitals Using Social Media No longer a luxury it s a necessity Bottom Line It expands our reach to a broader audience Allows us to disseminate health information
MEMORANDUM TO: FROM: RE: Employee Human Resources MISSISSIPPI DEPARTMENT OF HEALTH COMPUTER NETWORK AND INTERNET ACCESS POLICY Please find attached the above referenced policy that is being issued to each
Title: Policy Type: Department: Policy Number: Public Display With Social Media Corporate Human Resources FH-HR.004 Origin Date: 01/01/2010 Date Revised: 4/01/13 Supercedes: Entities Impacted: Purpose:
Health Information Privacy Refresher Training March 2013 1 Disclosure There are no significant or relevant financial relationships to disclose. 2 Topics for Today State health information privacy law Federal
HIPAA PRIVACY AND SECURITY AWARENESS Covering Kids and Families of Indiana April 10, 2014 GOALS AND OBJECTIVES The goal is to provide information to you to promote personal responsibility and behaviors
Compliance TODAY February 2013 a publication of the health care compliance association www.hcca-info.org Meet Lew Morris Senior Counsel with Adelman, Sheff and Smith in Annapolis, Maryland; former Chief
The Public Sector Guide to Social Media Strategy and Policy Use social media with confidence. This guide contains practical steps that will help public sector agencies, organizations and departments develop
POLICY: It is the policy of the Nipissing-Parry Sound Catholic District School Board (the Board ) to support the safe, equitable, professional and responsible use of electronic social media via the Internet
Susan Childs, RN, BSN, CPHRM Dayton Children s Hospital Liz Stock, Esq. Bricker & Eckler LLP Chris Bennington, Esq. INCompliance Consulting 7093020v1 2 1 Just performed my first circumcision. I ll be pouring
1 By the end of this course you will demonstrate: 1. that HIPAA privacy rules protect privacy and security of confidential information. 2. your responsibility for use and protection of protected health
Spring 2012 NYC Department of Education Social Media Guidelines A. Introduction/Purpose 1. Social media technology can serve as a powerful tool to enhance education, communication, and learning. This technology
Elinor Larney, Interim Registrar, Ontario CAOT Conference May 30, 2013 SOCIAL MEDIA FOR OCCUPATIONAL THERAPISTS: BALANCING THE RISKS AND BENEFITS Association of Canadian Occupational Therapy Regulatory
Objectives At the conclusion of this presentation, students will be able to: Describe the federal requirements of the HIPAA/HITECH regulations that protect the privacy and security of confidential data.
PAGE 1 OF 7 Introduction The Michigan State University (MSU) Guidelines for Social Media apply to Michigan State University faculty, staff, and student employees and interns who create or contribute to
1 The COLUSA EDUCATORS WIDE AREA NETWORK (CEWAN) a consortium of the Colusa County Office of Education (CCOE) with Colusa Unified School District, Maxwell Unified School District, Williams Unified School
National Examination Risk Alert By the Office of Compliance Inspections and Examinations 1 In this Alert: Topic: Observations related to the use of social media by registered investment advisers. Key Takeaways:
1. Computer and Technology Use, Cell Phones 1.1. Information Technology Policy Employees are provided with Internet access and electronic communications services (which may include, but are not limited
TAUNTON PUBLIC SCHOOLS Internet Acceptable Use and Social Networking Policies and Administrative Procedures A. INTERNET ACCEPTABLE USE POLICY OF THE TAUNTON PUBLIC SCHOOLS I. Mission Statement: Academic
APPENDIX 1: Frequently Asked Questions Practice Name Q: What is the HIPAA Privacy Rule? A: The HIPAA Privacy Rule controls the use and disclosure of what is known as Protected Health Information (PHI).
Agent Social Media Policy Addendum to the Agent Advertising Guidelines November 2013 For agent use only. not to be used for consumer solicitation purposes. Addendum to Agent Advertising Guidelines Agent/Producer
Dear Colleague, This notice is to share some recent changes we ve made with our Student Onboarding Process. Effective October 1, 2014, our onboarding process is migrating from Public Safety to our Human
HIPAA Privacy & Security Rules HITECH Act Applicability If you are part of any of the HIPAA Affected Areas, this training is required under the IU HIPAA Privacy and Security Compliance Plan pursuant to
TRIAL AGREEMENT FOR QUALIANCE PLEASE READ THE TERMS OF THIS TRIAL AGREEMENT (THIS AGREEMENT ) CAREFULLY BEFORE SUBMITTING YOUR TRIAL REGISTRATION REQUEST THIS AGREEMENT GOVERNS ACCESS TO AND USE BY THE
1 of 9 PURPOSE: To define standards for appropriate and secure use of MCG Health electronic systems, specifically e-mail systems, Internet access, phones (static or mobile; including voice mail) wireless
Engaging Employers and Employees: Exploring how to use social media to improve health and safety communication Liliana Tenney, MPH Mountain and Plains ERC 2015 Rocky Mountain Health & Safety UNIVERSITY