2) Remove all the certificates listed by following steps 3-5.

Transcription

1 HOW TO SETUP THE NEW DIGITAL SIGNATURE COMPONENT (Version 3.0) Updated on: 8 April 2014 STEP 1: Uninstall the Java Certificate 1) Select the Security tab as shown in the diagram below and Click on 2) Remove all the certificates listed by following steps ) Select the first certificate and click on to delete the certificate. 4) Upon clicking on the Remove button, the following screen will be shown. 5) Click on Ok to delete the certificate. 6) Repeat steps 3 to 5 until all certificates have been removed. 1

2 STEP 2: Uninstall the Old Components A) Uninstall ALL Java 1) Click on Start Button (For windows XP) /Windows Icon (For Windows 7) 2) Select on Control Panel. 3) Click on Programs and Features 2

3 4) Select Java(TM) X Update XX from the list 5) Click on the button on top of the bar, to uninstall the Java. 6) Repeat steps 4 6 for all the listed java installations. 3

4 B) Uninstall the EFS Component 1) Click on the Start Button (For windows XP) /Windows Icon (For Windows 7) 2) Select Control Panel. 3) Click on Programs and Features 4

5 4) Select EFS Web Component version 1.1 from the list 5) Click on the button on top of the bar. 6) Upon clicking on the Uninstall button, you will get a confirmation message similar to the following one. 7) Click on to proceed to uninstall the component. 8) Upon successfully uninstalling the component, the following message will be shown. 5

6 C) Uninstall the Old Digital Signature Component 1) Click on the Start Button (For windows XP) /Windows Icon (For Windows 7) 2) Select Control Panel. 3) Click on Programs and Features 6

7 4) Select SCAN JCE Updater v1.0 r2 version ) Click on to uninstall the Digital Signature Component. 6) Upon clicking the Uninstall button, the following message will be shown. 7) Click on to proceed to uninstall the component. 8) Upon successfully uninstalling the component, the message below will be shown. 7

8 STEP 3: Install the NEW Digital Signature Component A) Download the NEW Digital Signature Component 1) Launch the e-filing website 2) Select tab. 3) At point, click on the hyperlink. 4) Upon clicking Here, the following screen will be shown. 5) At point 6 NEW Digital Signature Component in the diagram above, click on 6) The installer will start to be downloaded as below. 7) After downloading the Digital Component, double click on the file to launch the installation. 8

9 B) Install NEW Digital Component 1) You will see the screen below, Click on 2) Click on to proceed with the installation. 3) Click to proceed with the installation. 9

10 4) Click to start the installation process. 2) Click on to install the Java. 3) Click to stop all the working browser and continue installing. 10

11 5) Click to proceed with the installation. 6) Click on to complete the installation. 7) Upon completing the Java installation, the next installer will be shown as follows, click on to start the install. 11

12 8) Click to proceed with the installation. 9) Click to proceed with the installation. 10) Click on to complete the installation. 12

13 C) Download and Install EFS Component 1) Launch the e-filing website 2) Select tab. 3) At point, click on the hyperlink. 4) Upon clicking Here, the following screen will be shown. 5) At point 7 on the screenshot above, click on for EFS component. 6) After downloading EFS Component, double click on the installer and run the installer. 7) Click on to start the installation. 13

14 8) Click to install the EFS Component. 9) Click to complete the installation. 14

15 STEP 4: To check on the readiness to use the new Components 1) Access to the e-filing Website 2) At the bottom right of the webpage, under About e-filing, click on EFS Client Installation Checkers. 3) A pop up screen will be shown as below. 4) Click on to check the system readiness. 15

16 5) If the PC/ Laptop is ready to use the new digital signature component plugin, the check result will be as below. 16

17 STEP 5: [For Windows XP ONLY] Setup Java 1) Click on the Control Panel 2) Click on the in the control panel. 3) The following screen will be shown, select Advanced tab. 17

18 4) Select Security> Mixed code> Select Disable verification (not recommended) 5) Click 2 to close the 2 screens. 18

19 Frequent Question Asked 1) Q: During Signing I got Error Code 51 A: Token Manager Installer Problem - Unplug the token - Uninstall the token manager - Plugin the token - Install the token with autorun * Please make sure the token balloon already pop up stated Token Trustgate inserted before you type in the Pin Number for token. 2) Q: After install according to the guide, I still get a X for New Digital Component. A: The security file not in place I. Access to C:\Program Files C:\Program Files\Java\jre6 II. Click the in the folder. 19

20 III. Click on in the screen below to proceed for installation. IV. Click on in the screen below to continue installing. V. Click on as shown in the screen below to start the installation. 20

21 VI. Click on to complete the installation. 3) Q: I get the following screen when I run the EFS Client Installation Checkers: A: Missing Java Library I. Access to C:\Program Files C:\Program Files\Java\jre6 II. Install After installation, the same screen is still shown. I. Close Mozilla Firefox 21

22 II. Hold Windows Key + R III. Key in firefox.exe safe-mode in the empty space and click IV. Click on the in the pop up message below. V. Click on the in the pop up message below. 22

23 4) Q: If the Mozilla Firefox s response is slow / hang / not responding frequently what should I do? OR Q: What can I do if during the EFS Client Installation Checker, I see the following screen: A: Update your Mozilla Firefox to the latest version. 5) Q: What can I do if I get a red icon besides the address bar as shown below? A: You need to allow Java the permission to run as shown below: 23