FTA Computer Security Workshop. Security Awareness Training
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1 FTA Computer Security Workshop March 8,2007 Stan Wiechert, KDOR IS Security Officer Historical Background Organization of KDOR Delivery of Training Specific Contents 2 1
2 Historical Background 1998-Internal Audit presented Security Awareness Program IRS Safeguard focus- UNAX-Unauthorized Access, etc Responsibility shifted from IA to IS with my move IS became the technical liaison for Safeguard Review Development of Written Security Policies and Procedures, etc KDOR CIO co-chair of ITEC Security Council 10/2003 -Governor s Memo to All State Agencies about increasing Security Measures ITEC Security Council recommended User Awareness Training KDOR Secretary s Mandate for formal training for all users 3 Organization of KDOR Department is headed by the Secretary of Revenue She manages the Four Divisions: Alcoholic Beverage Control Property Valuation Tax Operations Vehicles Five Secretariat Service Bureaus: Audit Services Information Services Legal Services Policy and Research Resource Management (includes Budget/Purchasing, Office Services, Learning Center, and Personnel ) 4 2
3 Organization of KDOR 1150 Associates Main Office in Topeka Satellite Offices In Kansas City and Wichita Drivers License Examining Stations statewide (105 counties) Various Field Personnel throughout the state 5 Delivery of Training Mandatory for all associates Instructor led Course for the first time Video message from the Secretary Part of 2 day class for new associates (Orientation to KDOR, Sexual Harassment, ) Graded test to pass course, Transcript kept in Personnel File Annual Computer Based Training (CBT) Accessed over the KDOR Intranet, at the associate s desktop Learning Center (LC) has a library with PC s to take course without interruptions LC registers new users with Userid and password, s reminders to take the course, on-line test to pass, certificate of completion, recorded on transcript 6 3
4 Delivery of Training LC uses Authorware An authoring environment for creating cross-platform interactive multimedia systems. It provides tools for producing interactive learning and training applications that use digital movies, sound, animation, text and graphics. KDOR integrates Authorware with the content of the CBT New user gets Authorware software from our server Training developed by collaboration between IS and LC in 2004 Initial rollout to Secretary and Management Council for approval All associates attended Instructor led class in 2004 CBT presentation in 2005 and 2006 and future Annual updates for new content 7 Specific Contents Some intentional design considerations: Designed to include the IRS Pub 1075 requirements All associates see the same training even if not currently working with IRS FTI. When transfers occur, they have already been exposed to IRS FTI safeguard requirements Includes specific references and urls to various policies and KDOR Policies (posted on the KDOR Intranet) Includes specific departmental policies (e.g. Conflict of interest) Aims readability level to the general non-is KDOR employee Simplifies technical jargon as much as possible 8 4
5 Specific Contents Outline Policies Physical Security System Security Application Security Data Security 9 Specific Contents - Policies IRC 7213, 7213A, and Unauthorized Disclosure of Information Confidentiality Provisions and Oath Acceptable Use Policy and Employee Consent Form ID Verification Form Annual Evaluation Reminder Checklist 10 5
6 11 Specific Contents Division Policies Tax Operations Conflict of Interest Vehicles Conflict of Interest Driver s Privacy Protection Act Motor Vehicle Information Confidentiality Provisions Social Security Administration Confidentiality of Information Social Security Act non disclosure of SSNs and returns 12 6
7 Specific Contents Physical Security Keycard Badges Building Security- Capitol Police Taxpayer Assistance Center Tailgating Remote Users 13 Specific Contents System Security Firewalls Internet Usage Reports Antiviral Software Do/Don ts re , links, downloading software 14 7
8 Specific Contents Application Security Security Management Database Confidential Information Safeguards ( IRS, KBI, AAMVA) Installing Software-PC Support Property Rights Warning Banners Logging Conflict of Interest 15 Specific Contents Application Security Tax Operations: Review Adjustments to Income Tax Records Weekly Report of Abatements of Late Payment Penalties Review of Moved items report Random analysis of transactions by an individual associate Motor Vehicles: Review of document deletions Review of Re-instatement of License Review of Issuance of Driver s Licenses 16 8
9 Specific Contents Data Security Storage, transmission, backup, and disposal Encryption Passwords Internet access allowed Voice mail Fax machines PDAs, USB Data Storage, emerging technology Reporting Incidents 17 Specific Contents Data Security Locking PCs White boards Confidential data Shredding Clear desk Social Engineering Phishing Pharming Spyware 18 9
10 Questions? Stan Wiechert,KDOR IS Security Officer 19 10
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