INTERNATIONAL CENTRE FOR CROSS CULTURAL RESEARCH AND HUMAN RESOURCE MANAGEMENT (ICccR & HRM)

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1 INTERNATIONAL CENTRE FOR CROSS CULTURAL RESEARCH AND HUMAN RESOURCE MANAGEMENT (ICccR & HRM) MBA-IB SEMESTER - I COURSE STRUCTURE OF MBA-IB PROGRAMME (CHOICE BASED CREDIT SYSTEM) Course Code Paper Credits L-T-P PSMBAIBTC 0101 Principles of Management : International Perspectives PSMBAIBTC 0102 Business Economics PSMBAIBTC 0103 Marketing Management PSMBAIBTC 0104 Culture, Society and Organizational Behaviour PSMBAIBTC 0105 Accounting for Decision Making PSMBAIBTC 0106 Quantitative Techniques PSMBAIBTC 0107 India s Foreign Trade and Trade Policy PSMBAIBTC 0108 Foreign Language (French/Chinese/German) PSMBAIBPC 0109 Viva Voce 2 TOTAL CREDITS 32 MBA-IB SEMESTER - II Course Code Paper Credits L-T-P PSMBAIBTC 0201 International Business Environment PSMBAIBTC 0202 International Marketing Management PSMBAIBTC 0203 International Human Resource Management PSMBAIBTC 0204 Financial Management PSMBAIBTC 0205 International Trade Procedures and Documentation P a g e

2 PSMBAIBTC 0206 Global E-Business PSMBAIBTC 0207 Seminar on International Communication and Business Etiquettes PSMBAIBTC 0208 Seminar on Business Research Methods PSMBAIBTC 0209 Foreign Language (French/Chinese/German) PSMBAIBTC 0210 Viva Voce 2 TOTAL CREDITS Weeks Summer Training at the end of Semester II MBA-IB SEMESTER - III Course Code Paper Credits L-T-P PSMBAIBTC 0301 Competitive Strategy for Global Markets PSMBAIBTC 0302 International Economics PSMBAIBTC 0303 International Business Laws PSMBAIBTC 0304 Consumer Behaviour: International Perspectives PSMBAIBTC 0305 International Financial Management PSMBAIBTC 0306 Cross Culture and Diversity Management PSMBAIBTC 0307 International Trade Logistics and Supply Chain Management PSMBAIBDC 0308 Summer Training Report Evaluation (Internal Evaluation with Presentations) PSMBAIBTC 0309 Foreign Language (French/Chinese/German) PSMBAIBPC 0310 Viva Voce 2 TOTAL CREDITS 36 MBA-IB SEMESTER - IV Course Code Paper Credits L-T-P PSMBAIBTC 0401 International Project Management PSMBAIBTC 0402 Corporate Governance and Social Responsibility PSMBAIBTC 0403 WTO- Implications on International Business P a g e

3 PSMBAIBTC 0404 International Financial Markets and Institutions PSMBAIBTC 0405 Seminar on International/ Cross-Cultural Business Negotiations PSMBAIBTC 0406 Comprehensive Viva Voce 2 *Students may choose to opt for any two papers from the following electives: PSMBAIBTE 0407* Management of Multinational Corporations PSMBAIBTE 0408* Entrepreneurship Development PSMBAIBTE 0409* Global Sourcing and Business Development PSMBAIBTE 0410* Import and Export Management PSMBAIBTE 0411* Business Innovations and Creativity Management PSMBAIBTE 0412* Comparative Management PSMBAIBTE 0413* International Banking PSMBAIBTE 0414* PSMBAIBTE 0415* International Services Marketing International Retail Management TOTAL CREDITS 28 NOTE: THE MBA-IB COURSE SHALL CONSTITUTE TOTAL OF 132 CREDITS, OUT OF WHICH 4 CREDITS SHALL BE EARNED BY THE STUDENT BY EXERCISING HIS/HER OPTION IN FAVOUR OF ANY COURSE OFFERED BY OTHER DEPARTMENTS, OTHER THAN ICccR & HRM, IN SEMESTER III AND SEMESTER IV TWO COURSES SHALL BE OFFERED TO STUDENTS IN OTHER DEPARTMENTS AS PER BELOW: 1. CULTURE, SOCIETY AND ORGANISATIONAL BEHAVIOUR: SEMESTER I (4 CREDITS), COURSE CODE: PSMBAIBTC INTERNATIONAL HUMAN RESOURCE MANAGEMENT: SEMESTER II 4 (CREDITS), COURSE CODE: PSMBAIBTC 0203 THE DURATION OF ONE TUTORIAL SHALL BE 2 HOURS. DISTRIBUTION OF INTERNAL ASSESSMENT (40 MARKS), WHEREEVER APPLICABLE SHALL BE AS UNDER: 1. MID-SEMESTER TEST (MST): 15 MARKS 2. ASSIGNMENT: 05 MARKS 3. PRESENTATION BASED UPON ASSIGNMENT: 05 MARKS 4. SNAP TEST: 05 MARKS 5. CASE STUDY BASED TEST: 10 MARKS 3 P a g e

4 INTERNATIONAL CENTRE FOR CROSS CULTURAL RESEARCH AND HUMAN RESOURCE MANAGEMENT (ICccR & HRM) COURSE STRUCTURE OF MBA-IB (SEMESTER I) MBA-IB SEMESTER - I Course Code Paper Credits L-T-P PSMBAIBTC 0101 Principles of Management : International Perspectives PSMBAIBTC 0102 Business Economics PSMBAIBTC 0103 Marketing Management PSMBAIBTC 0104 Culture, Society and Organizational Behaviour PSMBAIBTC 0105 Accounting for Decision Making PSMBAIBTC 0106 Quantitative Techniques PSMBAIBTC 0107 India s Foreign Trade and Trade Policy PSMBAIBTC 0108 Foreign Language (French/Chinese/German) PSMBAIBPC 0109 Viva Voce 2 TOTAL CREDITS 32 4 P a g e

5 MBA-IB (Semester I) Course Title: Principles of Management: International Perspectives Course No. PSMBAIBTC 0101 Minimum Contact Hours: 45 Duration of Examination: 3 hours Course Credit: 04 Max. Marks: 100 Marks Internal assessment: 40 Marks Semester Examination: 60 Marks (For the Examinations to be held in 2014, 2015 and 2016) Objective To familiarize the students with the basic concepts, processes and issues in management to enhance their understanding of how organizations function. It shall also build upon the critical areas of knowledge and practice about the organizational context in which the international business takes place. UNIT I The basis of Global Management-Theory and Practice: The management process and the nature of managerial work; The evolution of management; Current and emerging management thought; Approaches to management; the manager s complex environment. International Management: Trends, goals, approaches, challenges and opportunities; Globalization and internationalization: Drivers of globalization, Global and regional integration, Trends in international investment and trade; Stages of internationalization; Pattern of growth, Country of origin- Different Management Styles; Comparative Management. UNIT II The nature and process of decision making; Decision making models; Groups and decision making; Analytical aids in decision making; Nature, purpose and framework of planning; Types of plans; The nature of objectives and Management by Objectives (MBO), Strategies, Polic ies and Planning premises. UNIT III Nature and purpose of organizing; Determinants of organization structure; Basic departmentalization, Line and Staff Concept, Downsizing and its implications; Span of management; Authority relationships; Delegation and Decentralization; Organizational Climate; Organizational Creativity and Innovation. UNIT IV Direction as a management function: its significance and main elements; Coordination- its importance and techniques; Nature, Scope and Concept of management control systems; Control techniques; Information resource management; Behavioral implications of management control. 5 P a g e

6 Note A minimum of five cases/articles/reports or a combination of these shall be introduced to the students in the paper. NOTE FOR PAPER SETTING The question paper shall consist of two sections: Section A (20 marks) and Section B (60 marks). Section A shall contain 10 compulsory questions of 2 marks each. Section B shall contain six questions from the syllabus, out of which students shall be required to attempt any four questions of 10 marks each. BOOKS RECOMMENDED Whelrich, Koontz and Cannes (2010): Management: A Global and Entrepreneurial Perspective (13 th Ed.), Tata Mc Graw Hill, New Delhi. Koontz & Whelrich (2005): Management: The Global Perspective, Tata Mc Graw Hill, New Delhi Hodgetts, R., Luthans, F. & Doh, J. (2005): International Management (6 th Ed.), Tata Mc Graw Hill, New Delhi. Saxena, P.K. (2009): Principles of Management: A Modern Approach, Global India Publications Pvt. Ltd., New Delhi. Hill, W.L.Charles & McShane, S.L. (2007): Principles of Management, McGraw Hill, New Delhi. Robbins, Judge and Vohra (2011): Organizational Behaviour, Pearson Education, New Delhi. Rohmetra, N., Singh, B.P. and Sharma, V. (2014): Sustainable Business Practices, Excel Books, New Delhi. Luthans Fred (2008) : Organization Behaviour (11 th Ed.), Tata Mc Graw Hill, New Delhi. Rohmetra, N. and Sharma, D. (2011): Management Perspectives in the New Age: Strategy, Markets and People, Excel Books, New Delhi. Hodgetts, R. & Luthans, F. (2003): International Management: Culture, Strategy and Behavior with World Map, Tata Mc Graw Hill, New Delhi Rohmetra, N. Singh, B.P. and Sharma, V. (2014): Business Dynamics: Contemporary Issues and Challenges, Excel Books, New Delhi. 6 P a g e

7 MBA-IB (Semester- I) Course Title: Business Economics Course Credit: 04 Course No. PSMBAIBTC 0102 Max. Marks 100 Minimum contact hours: 45 Internal Assessment: 40 Marks Duration of Examination: 3 hours Semester Examination: 60 Marks (For the Examination to be held in 2014, 2015 and 2016) Objective The objective of the Course is to impart basic knowledge of the concepts and tools of Economic Analysis and their application to key Business Decisions within the organizations and to acquaint participants with the main features of Aggregate Economic System. UNIT I Introduction to Managerial Economics; Demand Theory Meaning of Demand, Types of Demand Individual demand, Market Demand; Determinants of Market Demand; Law of Demand; Business and Economic Forecasting Survey Methods, Statistical Methods; Elasticity of Demand price elasticity, income elasticity, cross elasticity, advertising elasticity. Concept of Utility Cardinal and Ordinal Utility UNIT II Production Theory and Analysis - The production function Production with one variable input, Production with two variable inputs; Economies of Scale and Scope Internal economies, External economies, Laws of returns to scale; Analysis of Costs - Cost concepts, the link between production and costs, short run and Long run cost curves; Break even analysis and plant sizing. UNIT III Market Structure and Pricing Decisions: Perfect Competition Characteristics of Perfect competition, Price determination under perfect competition - short run and long run equilibrium;monopoly: Causes and kind of Monopolies, Pricing and output decisions in short run and long run, Price Discrimination under Monopoly; Monopolist Competition Price under Monopolist Competition in short run and long run; Oligopoly Pricing under Oligopoly, kinked demand curve analysis. Game Theory Types of Game Theory, Concept of Nash Equilibrium Uses in Economics UNIT IV Overview of Macroeconomics; Concept of National Income: Gross National Product (GNP), Gross Domestic Product (GDP), Net National Product (NNP); Methods of measuring National Income; Business Cycles Phases of Business Cycles, Theories of Business Cycles; Monetary 7 P a g e

8 and Fiscal Policies, Counter Cyclic Monetary and Fiscal Policies; The role of automatic Stabilizers; Input- Output Analysis; Concept of Inflation and Deflation. Note A minimum of five cases/ articles/ reports or a combination of these shall be introduced to the students in the paper. NOTE FOR PAPER SETTING The Question Paper shall consist of two sections, Section A (20 Marks) and Section B (40 Marks). Section A shall contain ten compulsory questions of 2 marks each and Section B shall contain six questions from the syllabus, out of which students shall be required to attempt any four questions of 10 marks each. BOOKS RECOMMENDED Managerial Economics by Varshney and Maheshwari, Sultan Chand and Sons, 19 th Edition, Managerial Economics by William F. Samuelson, Stephen G.Mark, 5 th Edition, John Wiley & Sons, Managerial Economics: Economic Tools for Today's Decision Makers, by Keat, 5 th Edition, Pearson Education India, 2009 Managerial Economics by W. Cris Lewis, Sudhir K. Jain, H. Craig Petersen, Pearson Education, 4 th Edition, Managerial Economics by Luke Froeb, Brian McCann, Michael Ward, Mikhael Shor, Cengage Learning, 2013 Managerial Economics by Dwivedi, D.N, 7 th Edition Vikas Publishing House, Macroeconomics by N. Gregory Mankiw, Mark P. Taylor, South-Western, Cengage Learning, P a g e

9 Course Title: Marketing Management MBA-IB (Semester- I) Course No. PSMBAIBTC 0103 Minimum contact hours: 45 Duration of Examination: 3 hours Course Credit: 04 Max. Marks: 100 Marks Internal Assessment: 40 Marks Semester Examination: 60 Marks (For the Examination to be held in 2014, 2015 and 2016) Objective The course aims at making students understand concepts, philosophies, processes and techniques of managing the marketing operations of a firm in turbulent business environment. This course will provide better understanding of the complexities associated with marketing functions, strategies and provides students with the opportunity to apply the key concepts to practical business situations. UNIT I Introduction to Marketing Management - Core Concepts of Marketing; Marketing Management Tasks; Marketing mix; Market Segmentation & Targeting; Analyzing Marketing Environment. UNIT II Product and Product Lines Product Personality; Product Decisions - Product Mix; Product Differentiation & Positioning; Product Life Cycle and Strategies; Packaging and Labeling Decisions, Branding & Brand Equity; New Product Development; Pricing Decisions - Cost Plus Pricing, Multiple Product Pricing, Peak Load Pricing, Pricing in Life Cycle of a Product, Product Bundling, Two Part Pricing/Disney Land Pricing UNITIII Promoting and Delivering Product -Promotion Mix, Advertising, Sales Promotion, Public Relations; Distribution and Channel Decision - Channel Design and Channel Management Decisions; Wholesaling - Classification; Retailing Types of Retailing, Strategic Issues in Retailing. UNIT IV Emerging Trends in Marketing: Green Marketing; Event Marketing; Direct Marketing, Social Marketing; Buzz Marketing/ Viral Marketing; Consumerism; Customer Relationship Management (CRM) - Customer Satisfaction, Loyalty, Retention 9 P a g e

10 Note A minimum of five cases/ articles/ reports or a combination of these shall be introduced to the students in the paper. NOTE FOR PAPER SETTING The Question Paper shall consist of two sections, Section A (20 Marks) and Section B (40 Marks). Section A shall contain ten compulsory questions of 2 marks each and Section B shall contain six questions from the syllabus, out of which students shall be required to attempt any four questions of 10 marks each. BOOKS RECOMMENDED Marketing Management: Analysis, Planning, implementation and control by Philip Kotler, 11 th Edition (millennium edition), Prentice Hall. Marketing Management Planning, Implementation and Control by Ramaswamy&Namakumari, 11 th Edition (millennium edition), Mac Milan India Limited. Marketing Management by Kotler &Koshy, 13 th Edition, Pearsons Education, Foundations of Marketing by David Jobber & John Fahy, TMH, 2009 Marketing Management by Joel R. Evans & Barry Berman, Cengage, Basic Marketing by William D Perreault Jr, E Jerome Mc Carthy, 15 th Edition, Tata McGraw Hill, P a g e

11 MBA-IB (Semester I) Course Title: Culture, Society and Organizational Behaviour Course No. PSMBAIBTC 0104 Minimum contact hours: 45 Duration of Examination: 3 hours Course Credit: 04 Max. Marks: 100 Marks Internal assessment: 40 Marks Semester Examination: 60 Marks (For the Examinations to be held in 2014, 2015 and 2016) Objective To enable the students to comprehend the relationship between culture and organizations as well as sensitizing them to the need for managing differently in diverse cultural environments with a view to develop skills for diagnosing and understanding the basic concepts and theories relating to organizational functioning in the international context and the behavioral perspective. UNIT I Culture: Meaning and Concept, Foundations of Culture, Cultural Orientations, Elements of Culture and the Cultural Phenomenon; Debates surrounding the concept of Culture; Culture, Society: Social Structures and Processes; Cross-Cultural Differences and Managerial Implications; Cultural Intelligence. UNIT II International Dimensions of Organizational Behaviour: Managing Across Cultures, Contemporary Challenges and Opportunities in Organizational Behaviour, Understanding and Managing Individual Behaviour: Individual Differences and Work Behaviour, Attitudes, Emotions, Personality, Perception, Attitudes, Learning, Motivation: Are motivation theories universally applicable across cultures?, Leadership across cultures. UNIT III Self Growth and Interpersonal Effectiveness: Transactional Analysis; Fundamentals of Cross- Cultural Interaction: Social Cognition, Stereotypic Expectations, Differential Attributions; A Cross-Cultural Interaction Model; Group Processes and Behaviour, Cohesiveness and Diversity, Group Decision Making; Understanding Work Teams, Difference between groups and teams, Building Effective Teams; Conflict Management: Process and Resolution. UNIT IV Organisational Culture: Impact of Organisational Culture, Creating and Sustaining Culture, Global Implications; Organization Structures and Design: New Design Options, Differences in Organization Structure, Organization Design and Employee Behaviour; Culture and Organizations: Cultural influence on Organizational Design; Explaining Organizational Structure; Culture and Organizational Structure. 11 P a g e

12 Note A minimum of five cases/articles/reports or a combination of these shall be introduced to the students in the paper. NOTE FOR PAPER SETTING The question paper shall consist of two sections: Section A (20 marks) and Section B (60 marks). Section A shall contain 10 compulsory questions of 2 marks each. Section B shall contain six questions from the syllabus, out of which students shall be required to attempt any four questions of 10 marks each. BOOKS RECOMMENDED Thomas, D.C. (2008): Cross-Cultural Management: Essential Concepts, Sage, New Delhi. Adler, N.J. (2007): International Organizational Behavior, Cengage Learning, New Delhi. Robbins, Judge and Vohra (2011): Organizational Behaviour, Pearson Education, New Delhi. Rohmetra, N. and Gupta, A. (2014): Cross-Cultural Management: Practice and Research, Primus Books, New Delhi Rohmetra, N., Gupta, V. and Sharma, D. (2004): Transformative Organizations Across Globe, Response Books, Sage India, New Delhi. Luthans Fred (2008) : Organization Behaviour (11 th Ed.), Tata Mc Graw Hill, New Delhi. Rohmetra,N. (2005): Cultural Paradigm in Managing People and Organisations, Excel Books, New Delhi. Hodgetts, R., Luthans, F. & Doh, J. (2005): International Management (6 th Ed.), Tata Mc Graw Hill, New Delhi. Hofstede, G. (2001): Culture s Consequences ( 2 nd Ed.), Sage, New Delhi. Hofstede, G., Hofstede,G.J. & Minkov, M. (2010), Cultures and Organizations: Software of the Mind (3rd Ed.), McGraw-Hill, USA. Valsinger, J. (2007): Culture in Minds and Societies: Foundations of Cross Cultural Psychology, Sage, New Delhi. Rohmetra, N. (2005): Human Resource Development in the Changing Context Challenges and Opportunities, Anmol Publications Pvt. Ltd., New Delhi. Minkov, M. (2013): Cross Cultural Analysis: The Science and Art of Comparing the World s Modern Societies and their Cultures, Sage, New Delhi. Rohmetra, N. and Sharma, A. (2012): Emotional Intelligence in the Telecom Sector: Strategy, Communication and Motivation Connect, Lambert Academic Publishing. Rohmetra, N. (1998): Human Resource Development In Commercial Banks In India Ashgate Publishing Limited, International Publishing In Social Sciences And Humanities, Aldershot Hampshire (U.K) 12 P a g e

13 MBA IB (Semester-I) Course Title: Accounting for Decision Making Course No. PSMBAIBTC 0105 Minimum contact hours: 45 Duration of Examination: 3 hours Course Credit: 04 Max. Marks: 100 Marks Internal Assessment: 40 Marks Semester Examination: 60 Marks (For the Examinations to be held in 2014, 2015 and 2016) Objective The basic objective of this course is to develop an insight of the principles and techniques of accounting and also the utilization of financial and accounting information for planning, decision-making and control. UNIT I Basics of Accounting - Conceptual framework, nature and purpose of accounting; Accounting concepts and conventions with special reference to GAAP; Preparation of Financial Statements Trading, Profit and Loss Account and Balance Sheet including adjustments. UNIT II Management Accounting concept, Importance and Scope; Analysis of Financial Statements : Ratio Analysis including DU Pont Analysis, Funds Flow and Cash Flow Analysis. UNIT III Introduction to Cost Accounting and its relationship with Financial and Management Accounting; Cost Classification; Preparation of Cost Sheet; Costing for decision-making: Standard Costing and Variance Analysis- Material and Labour ; Cost Volume Relationships and Marginal Costing. UNIT IV Accounting for Planning and Control: Budget and Budgetary Control; Performance Budgeting and Zero based Budgeting; Behavioral aspects of budgeting, Responsibility Accounting. Note A minimum of five cases/ articles/ reports or a combination of these shall be introduced to the students in the paper. NOTE FOR PAPER SETTING The Question Paper shall consist of two sections, Section A (20 Marks) and Section B (40 Marks). Section A shall contain ten compulsory questions of 2 marks each and Section B shall contain six questions from the syllabus, out of which students shall be required to attempt any four questions of 10 marks each. 13 P a g e

14 BOOKS RECOMMENDED Anthony, R.N. and Reese J.S Accounting Principles, 7 th ed., Homewood, IIIinois, Richard D. Lewis, Bhattacharya S.K. and Dearden J. Accounting for Management:Text and Cases, New Delhi, Vikas, Jain, S.P. & Narang, K.L. Cost Accounting- Principles & Positive, 16 th ed., Kalyani Publisher, Gupta, S.K & Sharma R.K., Management Accounting, 10 th ed., Kalyani Publishers, Juneja M.C., Chawla R.C. & Saxena K.K., Elements of Book Keeping, 11 th ed., Kalyani Publishers, Wason V., S,Chands Rapid Revision in Accountancy, 12 th ed; S Chand & Company, New Delhi. Fischer, Taylor and Cheng, Advanced Accounting, 6 th ed; South Western College. Atkinson, Kaplan R. and Young M.S., Management Accounting, 3 rd ed; Prentice Hall. 14 P a g e

15 MBA-IB (Semester- I) Course Title: Quantitative Techniques Course No. PSMBAIBTC 0106 Minimum contact hours: 45 Duration of Examination: 3 hours Course Credit: 04 Max. Marks: 100 Marks Internal Assessment: 40 Marks Semester Examination: 60 Marks (For the Examination to be held in 2014, 2015 and 2016) Objective The objective of this course is to acquaint the students with various statistical tools and techniques used to business decision making. The course aims at providing fundamental knowledge and exposure to the students about the basic tools of Operations Research in solving the management problems through modeling and using mathematical approach. UNIT I Measures of Central Tendencies - Arithmetic Mean (for Individual observations, Discrete Series and Continuous Series); Weighted Arithmetic Mean; Geometric Mean; Positional Measures Median, Quartiles and Mode; Relationship between Mean, Median and Mode; Measure of Dispersion Range, Interquartile Range, Mean Deviation, Standard Deviation; Coefficient of Variation; Skewness and Kurtosis. UNIT II Correlation Meaning, Significance and Types; Karl Pearson coefficient of correlation; Spearman s rank correlation method; Regression Analysis Introduction, Uses and Types; Simple Linear Regression Model; Regression Coefficients; Regression Equations; Standard Error of Estimate; Coefficient of Determination; Analysis of variance (ANOVA), One way and Two Way Classification. UNIT III Introduction to Operations Research; Linear Programming - Graphical Method, Simplex Method for Maximization and Minimization; Duality Principle and Sensitivity Analysis. Transportation Models Statement of Problem, Minimization Algorithm; Methods for finding Initial Solution N-W Method, Vogel s Approximation Method (VAM), Stepping Stone Method, MODI Method. UNIT IV Decision Analysis - Introduction to Decision Theory; Criteria for Decision Making under Risk and Uncertainty; Decision Trees; Queuing Theory - Basic Elements of the Queuing Model, Performance measures of a Queuing System, Single Server Queuing Model; Simulation Theory and Process, Role of Random Numbers. 15 P a g e

16 Note A minimum of five cases/ articles/ reports or a combination of these shall be introduced to the students in the paper. NOTE FOR PAPER SETTING The Question Paper shall consist of two sections, Section A (20 Marks) and Section B (40 Marks). Section A shall contain ten compulsory questions of 2 marks each and Section B shall contain six questions from the syllabus, out of which students shall be required to attempt any four questions of 10 marks each. BOOKS RECOMMENDED Statistical Method, Gupta S P, Sultan Chand Publication, Edition 2011 Business Statistics, Sharma J K, Pearson Education, 2 nd Edition, 2007 Quantitative Techniques in Management by N.D Vohra, Tata McGraw Hill, Operations Research by V. K. Kapoor, Sultan Chand & Sons, New Delhi, 2006 Operations Research: Theory and Applications by J. K. Sharma, Macmillan, P a g e

17 MBA- IB (Semester- I) Course Title: India s Foreign Trade and Trade Policy Course No. PSMBAIBTC 0107 Minimum contact hours: 45 Duration of Examination: 3 hours Course Credit: 04 Max. Marks: 100 Marks Internal assessment: 40 Marks Semester Examination: 60 Marks Objective (For the Examinations to be held in 2014, 2015 and 2016) The objective of this course is to acquaint MBA students to the basics of corporate finance. This course will help them in developing an understanding about the various aspects of Foreign Trade and Policy and their impact on the business. UNIT I World trade- Direction of World trade, Composition and direction of World Merchandise trade & World commercial services trade. India s foreign trade, its direction and composition, Terms of trade and Constraints in India s export growth. Balance of Trade and corrective measures. Balance of Payments and corrective measures. UNIT-II Preferential Trading Arrangement (PTA): Forms of International Economic Integration, Growth of Regional Trading Agreements(RTA) in different parts of world, Limitations of Regional economic integration, RTA vis-à-vis multilateral trading system under WTO. India s participation in PTAs. UNIT-III Organizations for International Trade Promotion: International Trade Centre, Import Promotion Organizations. Institutional Framework for Trade Promotion in India: Department of Commerce, Advisory Bodies, Commodity Organizations, Autonomous Bodies, Service Institutions, Government Participation in Foreign Trade, State s Involvement in Promoting Exports. UNIT-IV Trade Policy Options for developing countries, Strategic Options for Trade Policy, Instruments of Trade Policy. The Foreign Trade (Development and Regulation) Act, 1992.India s Foreign Trade policy Prohibitions and Restrictions on Import and Export, Policy Measures for Trade Promotion, Scheme to Augment Export Production, and other export promotion measures. Policy initiatives and incentives by the State Governments. 17 P a g e

18 Note A minimum of five cases/articles/reports or a combination of these shall be introduced to the students in the paper. NOTE FOR PAPER SETTING The question paper shall consist of two sections: Section A (20 marks) and Section B (60 marks). Section A shall contain 10 compulsory questions of 2 marks each. Section B shall contain six questions from the syllabus, out of which students shall be required to attempt any four questions of 10 marks each. BOOKS RECOMMENDED Francis Cherunilam (2010):International Business, Text and Cases(5 th ed.),prentice Hall of India Private Limited, New Delhi. Rakesh Mohan Joshi (2009):International Business(1 st ed.),oxford University Press. Justin Paul (2008): International Business(4 th ed.), Prentice Hall of India Learning Pvt. Ltd. O.P. Agarwal and B. K. Chaudhary (2009): Foreign Trade and Foreign Exchange(6 th ed.), Himalaya Publishing House. VyuptakeshSharan(2011): International Business- Concept, Environment and Strategy, (3 rd ed.)pearson Education. P.SubhaRao(2013): International Business, Text and Cases(3 rd ed.), Himalaya Publishing House. V.K. Pamecha ( ):A Guide to Export-Import Consultancy & Registration services (5 th ed.), Jain Book Agency. G.Hinkelman (2009): A Short Course in International Trade Documentation (3 rd ed.) - The Documents of Exporting, Importing, Shipping and Banking Edward, Indian print. 18 P a g e

19 INTERNATIONAL CENTRE FOR CROSS CULTURAL RESEARCH AND HUMAN RESOURCE MANAGEMENT (ICccR & HRM) COURSE STRUCTURE OF MBA-IB (SEMESTER II) MBA-IB SEMESTER - II Course Code Paper Credits L-T-P PSMBAIBTC 0201 International Business Environment PSMBAIBTC 0202 International Marketing Management PSMBAIBTC 0203 International Human Resource Management PSMBAIBTC 0204 Financial Management PSMBAIBTC 0205 International Trade Procedures and Documentation PSMBAIBTC 0206 Global E-Business PSMBAIBTC 0207 Seminar on International Communication and Business Etiquettes PSMBAIBTC 0208 Seminar on Business Research Methods PSMBAIBTC 0209 Foreign Language (French/Chinese/German) PSMBAIBTC 0210 Viva Voce 2 TOTAL CREDITS Weeks Summer Training at the end of Semester II 19 P a g e

20 MBA- IB (Semester- II) Course Title: International Business Environment Course No. PSMBAIBTC 0201 Minimum contact hours: 45 Duration of Examination: 3 hours Course Credit: 04 Max. Marks: 100 Marks Internal assessment: 40 Marks Semester Examination: 60 Marks (For the Examinations to be held in 2014, 2015 and 2016) Objective To enlighten the students on various aspects of International Business Environment and develop an understanding of the basic concepts related to global Environment issues and to analyze the impact of globalization on the Indian industry. UNIT I An overview of International Business Environment, Analysis of Global Environment- Political, Social and Cultural, Legal, Technological Environment. Globalization forces-meaning, Dimensions and Stages in Globalizations- Globalization Boon or Bane. UNIT II Managing the multinational Enterprises-Problems and Potential- Multinational Service Organizations. Indian Companies becoming multinationals- Potential, Need and Problems. Rise of new Economies like Brazil, Russia, India and China (BRIC) and Association of Southeast Asian Nations (ASEAN) Countries. UNIT III Country Risk Analysis- Political, Social, and Economic, Cultural and Ethical Practices- Responsibilities of International Business, Opportunities and threats for International Business. Trade Blocks, Types of Integration- Theory of custom Union, European Union, Regional Groupings, Integration of Developing Countries- SAARC, and SAPTA. UNIT IV Managing International Technology Transfers- Nature of Technology Transfer, Stages in the Transfer Process and International Technology Issues. Foreign Direct Investment (FDI): Introduction, Types of FDI, Policy Framed Work to Promote Foreign Direct Investment, FDI Trends in India. 20 P a g e

21 Note A minimum of five cases/articles/reports or a combination of these shall be introduced to the students in the paper. NOTE FOR PAPER SETTING The question paper shall consist of two sections: Section A (20 marks) and Section B (60 marks). Section A shall contain 10 compulsory questions of 2 marks each. Section B shall contain six questions from the syllabus, out of which students shall be required to attempt any four questions of 10 marks each. BOOKS RECOMMENDED O.P. Agarwal and B. K. Chaudhary (2009): Foreign Trade and Foreign Exchange (6 th ed.), Himalaya Publishing House. VyuptakeshSharan (2011): International Business- Concept, Environment and Strategy, (3 rd ed.), Pearson Education. Francis Cherunilam (2010):International Business, Text and Cases (5 th ed.), Prentice Hall of India Private Limited, New Delhi. Rakesh Mohan Joshi (2009): International Business (1 st. ed.), Oxford University Press. Justin Paul (2008): International Business (4 th ed.), Prentice Hall of India Learning Pvt. Ltd. P.SubhaRao(2013):International Business, Text and Cases (3 rd ed.),himalaya Publishing House. J.D.Daniels, L.H. Radebaugh, D.P.sullivan&P.Salwan (2009): International Business- Environment and Operations, (12 th ed.), Pearson Publication. 21 P a g e

22 MBA-IB (Semester- II) Course Title: International Marketing Management Course No. PSMBAIBTC 0202 Minimum contact hours: 45 Duration of Examination: 3 hours Course Credit: 04 Max. Marks: 100 Marks Internal Assessment: 40 Marks Semester Examination: 60 Marks (For the Examination to be held in 2014, 2015 and 2016) Objective The objective of the course is to provide students with a perspective of International Marketing Management, its environment and complexities. The aim is to understand the interdependence among various nations and its impact on the International Marketing opportunities and challenges. UNIT I Concept of International Marketing; Differences between International and Domestic Marketing; Local Responsiveness Vs Global Integration Grid; Targeting International Market opportunities - Regional Market Characteristics; Marketing in Transitional Economies and Third World Countries; Inter - market Segmentation Process; International Market Entry Strategies. UNIT II International Product Management - International Product Positioning, Product Saturation Levels in Global Market; International Product Life Cycle; New products in International Marketing; Brands in International Market. UNIT III Pricing and Promotion for International Markets: Environmental influences on Pricing Decisions; Grey Market goods; Transfer pricing; Global Pricing Policy; Global Ad vertising and Branding, Personal Selling; Sales Promotion and Public Relations. UNIT IV International Marketing Channels - Channels Distribution Structures, Distribution Patterns, Factors effecting Choice of Channels; International Distribution Strategy - Selecting Foreign Country Market intermediaries; International Logistic Decisions. Note A minimum of five cases/ articles/ reports or a combination of these shall be introduced to the students in the paper. 22 P a g e

23 NOTE FOR PAPER SETTING The Question Paper shall consist of two sections, Section A (20 Marks) and Section B (40 Marks). Section A shall contain ten compulsory questions of 2 marks each and Section B shall contain six questions from the syllabus, out of which students shall be required to attempt any four questions of 10 marks each. BOOKS RECOMMENDED International Marketing by Philip R. Cateora, John L. Graham, Tata McGraw-Hill Co.Ltd., International Marketing by Rakesh Mohan Joshi, 1 st Edition, Oxford University Press, 2014 International Marketing by Mathur, Sage, 2009 International Marketing Strategy Planning Market Entry & Implementation by Roger Bennett & Jim Blythe, Kogan, International Marketing by Francis Cherunillum, Himalaya Publishing, International Marketing Analysis and Strategy by SakOnkvisit, John J. Shaw, 3 rd Edition, Pearson, P a g e

24 MBA-IB (Semester-II) Course Title: International Human Resource Management Course No- PSMBAIBTC 0203 Minimum contact hours- 45 Duration of Examination: 3Hours Course credit: 04 Maximum Marks: 100 Marks Internal assessment: 40 Marks Semester Examination: 60 Marks (For the examination to be held in 2014, 2015 & 2016 Objective To introduce the concepts, theoretical frameworks and issues in IHRM. To make participants understand the role of HRM in international context. To appreciate IHRM practices across cultures and nations. UNIT I International HRM, Definition, concepts and approaches. Forms of international HRM. The comparative nature of HRM. Differences between domestic and international human resource management. Development of IHRM function, IHRM as a driver of competitive advantage, theoretical frameworks. Strategic issues in IHRM. IHRM a cross-cultural approach. UNIT II Global workforce management, HR contribution towards global strategic alliances and organizational renewal, International recruitment and selection, Developing international staff and multinational teams, Global staffing, managing global diverse workforce, Expatriation and repatriation-issues and concerns. Training imperatives for global workforce. Issues in crosscultural training. UNIT III International performance management, concepts and purposes, Cultural factors and issues in performance management, Performance management in multinational corporations and international assignees-evaluation issues and guidelines, Approaches to international compensation, Culture impact and compensation policy, Paying expatriates-variable pay, Factors influencing compensation programmes. Managing compensation on a global scale. Tahvanainen contextual model of expatriate performance management. UNIT IV Industrial relations in comparative perspective, Global unions, Regional integration and framework agreements, International labour standards, Managing international projects, Managing people in international context- India, China, Japan, EU, USA, UK. Research in HRM. Note A minimum of five cases/articles/reports or a combination of these shall be introduced to the students in the paper 24 P a g e

25 NOTE FOR PAPER SETTING The question paper shall contain two sections, section A (20 marks) and section B (40 marks). Section A shall contain ten compulsory questions of two marks each. Section B shall contain six questions from the syllabus, out of which students shall be required to attempt any four questions of ten marks each. BOOKS RECOMMENDED Peer J. Dowling, Denice E. Welch and Randall S. Schuler (1999): International human resource management, Managing people in a multinational context by, South Western College Publishing. Neelu Rohmetra and Anil Gupta, Cross-Cultural Management: Practice and Research, PRIMUS BOOKS, New Delhi, Neelu Rohmetra (2005): Cultural paradigm in managing people and organizations: Ethics, Change and development, Excel Books. Dennis R. Briscoe, Randall S. Schuler and Lisbeth Claus (2009): International human resource management: policies and practices for multinational enterprises, Routledge: Taylor and Francis group. Chris Brewster, Paul Sparrow and Guy Vernon (2008): International human resource management, Universities Press (India) Pct. Ltd. P.L.Rao (2008): International human resource management-text and cases, Excel Books. Neelu Rohmetra and Dinesh Sharma (2011): Managing perspectives in new age: strategy, markets and people, Excel books. Randall S. Schuler and Susan Jackson (2003): Managing human resources in cross-border alliance, Routledge Taylor and Francis Publications. Neelu Rohmetra (1998).:Human Resource Development In Commercial Banks In India, Ashgate Publishing Limited, International Publishing In Social Sciences And Humanities, Aldershot Hampshire (U.K) Rohmetra, N. (2005): Human Resource Development in the Changing Context Challenges and Opportunities, Anmol Publications Pvt. Ltd., New Delhi. Rohmetra, N. and Sharma, A. (2012): Emotional Intelligence in the Telecom Sector: Strategy, Communication and Motivation Connect, Lambert Academic Publishing. 25 P a g e

26 Course Title: Financial Management MBA IB (Semester-II) Course No. PSMBAIBTC 0204 Minimum contact hours: 45 Duration of Examination: 3 hours Course Credit: 04 Max. Marks: 100 Marks Internal Assessment: 40 Marks Semester Examination: 60 Marks (For the Examinations to be held in 2014, 2015 and 2016) Objective The objective of this course is to acquaint the students to the basis of corporate finance. This course will help them in developing an understanding about the various aspects of financial decisions and their impact on other functional areas of management. UNIT I Nature, Scope, Objectives of Financial Management, Risk-Return framework for Financial Decision-making, Role of a Finance Manager in a Firm and Agency problems; Capital Budgeting Decisions - Nature and kinds of Capital Budgeting Decisions, Evaluation Techniques, Time value of Money. UNIT II Cost of Capital: Valuation & Measurement of Specific Costs: Debt, Preference Shares, Equity Shares, Retained Earnings, Weighted Average Cost of Capital; Sources of Long-term Finance; Basics of Working Capital Planning and Management, Estimation of Working Capital Requirements, Factors Affecting Working Capital Requirements. UNIT III Capital Structure: Operating Leverage, Financial Leverage and its impact on the Valuation of Firm, Theories of Capital Structure, Optimal Capital Structure; Determinants of Capital Structure. UNIT IV Dividend Policy: Dividend and its form; Cash Dividend, Right and Bonus Shares, and Buy-Back of Shares; Theories of Dividend policy and their impact on the Value of a Firm; Types of Dividend Policy, Determinants of Dividend Policy. Note A minimum of five cases/ articles/ reports or a combination of these shall be introduced to the students in the paper. NOTE FOR PAPER SETTING The Question Paper shall consist of two sections, Section A (20 Marks) and Section B (40 Marks). Section A shall contain ten compulsory questions of 2 marks each and Section B shall 26 P a g e

27 contain six questions from the syllabus, out of which students shall be required to attempt any four questions of 10 marks each. BOOKS RECOMMENDED Pandey I M, Financial Management 10 th ed; Vikas Publishing House Pvt. Ltd., Khan M Y & Jain P K, Financial Management, Text, Problems & Cases, Tata McGraw Hill, Bhalla V.K., Financial Management & Policy 4 th ed;, Anmol Publications Pvt. Ltd Horne Van, Financial Management & Policy 3 rd ed; Prentice Hall India, Chandra P, Financial Management Theory & Practice 8 th ed; Tata McGraw Hill, Brealey R and Myers S.C., Principles of Corporate Finance 6 th ed;, McGraw-Hill College, Kapil.S., Financial Management, 1 st d; Pearson education, Lasher W.R., Financial Management : Principles and Practice, 1 st ed; South Western, P a g e

28 MBA- IB (Semester- II) Course Title: International Trade Procedures and Documentation Course No. PSMBAIBTC 0205 Minimum contact hours: 45 Duration of Examination: 3 hours Course Credit: 04 Max. Marks: 100 Marks Internal assessment: 40 Marks Semester Examination: 60 Marks (For the Examinations to be held in 2014, 2015 and 2016) Objective The objective is to acquaint the students with the development in the field of International trade and develop an understanding of various implications & applications. UNIT I Foreign Trade: Meaning, Types, balance of Trade: Meaning, Causes of Differences, Corrective Measures, Documents used in Foreign Trade, Marine Insurance Policy. UNIT II Export Procedures - General excise clearances; Role of clearing and following agents; shipment of export cargo; Export credit; Export credit guarantee and policies; Forward exchange cover; Finance for export on deferred payment terms; Duty drawbacks. UNIT III Import Procedures - Import licensing policy; Actual user licensing; Replenishment licensing; Import export pass book; Capital goods licensing; Export houses and trading houses. Export Incentives - Overview of export incentives-epcg, Duty drawbacks, duty exemption schemes, tax incentives; Procedures and documentation Duty entitlement Pass Book Scheme. UNIT IV Trading Houses - Export and trading houses schemes criteria, procedures and documentation; Policy and procedures for export oriented units (EOU)/Free Trade Zones (FTZ)/Export Processing Zones (EPZ)/ Special economic Zone (SEZ) units. Note A minimum of five cases/articles/reports or a combination of these shall be introduced to the students in the paper. 28 P a g e

29 NOTE FOR PAPER SETTING The question paper shall consist of two sections: Section A (20 marks) and Section B (60 marks). Section A shall contain 10 compulsory questions of 2 marks each. Section B shall contain six questions from the syllabus, out of which students shall be required to attempt any four questions of 10 marks each. BOOKS RECOMMENDED Cherian and Parab (2008):Export Marketing, Himalaya Publishing House, New Delhi. Government of India, Handbook of procedures, Import and Export Promotion, New Delhi. Rathod, Rathor and Jani (2008), International marketing, Himalaya Publishing House, New Delhi. Export Import manual (latest), Nabhi Publication, New Delhi Government of India, EXPORT-IMPORT POLICY, PROCEDURES, ETC. (Volumes I, II and II) New Delhi. Government of India: Handbook of Procedures, Import and Export Promotion, New Delhi. V.K. Pamecha ( ):A Guide to Export-Import Consultancy & Registration services 5 th ed., Jain Book Agency. G.Hinkelman (2009): A Short Course in International Trade Documentation (3 rd ed.),- The Documents of Exporting, Importing, Shipping and Banking Edward, Indian print. 29 P a g e

30 Course Title: Global E-Business MBA IB (Semester-II) Course No. PSMBAIBTC 0206 Minimum contact hours: 45 Duration of Examination: 3 hours Course Credit: 04 Max. Marks: 100 Marks Internal Assessment: 40 Marks Semester Examination: 60 Marks (For the Examinations to be held in 2014, 2015 and 2016) Objective The basic objective of this course is to elucidate the conceptual Framework of e-business and to explain various e-business models and strategic options. This course would further help the students to understand global e-marketing and e-services models. UNIT I Conceptual Framework of E-business, E-Commerce and M-Commerce; Web Based Tools for e- Commerce; E-Enabled Business Process Transformations and Challenges; E-Business Technology and Environment; E-Business Applications. UNIT II E-Business Models Business Models and Revenue Models over Internet; Emerging Trends in E-Business; E-Governance; Digital Commerce; Mobile Commerce; Strategies for E-Commerce, Internet based Business Models; Legal, ethical and Societal Impacts of E-Commerce. UNIT III Security Issues in E-Business; Electronic Commerce Threats; Encryption, Cryptography, Public Key and Private Key Cryptography, Digital Signatures, Digital Certificates; Security Protocols such as HTTP, SSL, Firewalls, Personal Firewalls, IDS, VPNs and Public Key Infrastructure (PKI) for Security. UNIT IV Global E-Marketing; Global E-Services; Electronic Processing of International Trade Documents; Policy Framework for Global E-Business. Note A minimum of five cases/ articles/ reports or a combination of these shall be introduced to the students in the paper. 30 P a g e

31 NOTE FOR PAPER SETTING The Question Paper shall consist of two sections, Section A (20 Marks) and Section B (40 Marks). Section A shall contain ten compulsory questions of 2 marks each and Section B shall contain six questions from the syllabus, out of which students shall be required to attempt any four questions of 10 marks each. BOOKS RECOMMENDED Bharat Bhaskar (2009), Electronic Commerce Framework, Technologies and Applications, 3 rd Edition, Tata McGraw Hill. Dave Chaffey (2009), E-Business and E-Commerce Management Strategy, Implementation and Practice, 3 rd Edition, Pearson Education. Joshi (2009), International Business, 6 th Edition, Oxford University Press. Schneider Gary P. and Perry, James T (2007), electronic Commerce Strategy, 1 st Edition, Cengage Learning. Adikesavan T., Information Technology: Best Practices and Applications in Business, 5 th ed; Prentice Hall. Srivastava N., Computer Applications in Management, 3 rd ed; Dreamtech Press, New Delhi. Whiteley, D., E-Commerce, Strategy, Technologies and Applications, London, McGraw Hill, Quaddus M. and Junu XV, E-business in the 21 st Century Realities and Outlook, 1 st ed; Cambridge University Press India Ltd. 31 P a g e

32 MBA-IB (Semester II) Course Title: Seminar on International Communication and Business Etiquettes Course No. PSMBAIBTC 0207 Minimum contact hours: 25 Duration of Examination: 2 hours Course Credit: 02 Max. Marks: 50 Marks (For the Examinations to be held in 2014, 2015 and 2016) Objective The objective of this course is to introduce the students with the concept of business etiquettes and personality development in international corporate setups. UNIT I Business Communication & Etiquettes: Nature, Dimensions of Communication, Oral and Written Communication, Barriers and Principles of Effective Communication. The Cultural Context for the Global Workplace- Cross-Cultural Communication: Process, Barriers, Communication misinterpretation, communication misevaluation, communication misperception, communication break down across cultures; Cross-Cultural Skills and abilities: Communication Competence. UNIT II Global etiquettes: Travel Customs and Tips, Language, Greetings, Introductions and Business cards, Socializing, Gestures and other non-verbal communication, Position and Status, Dining and tipping customs, Business and social customs: Greetings, handshake, verbal and non-verbal expressions, Conversational Customs and Manners; Dress and appearance; Oral and written communication customs and etiquettes; Etiquettes for International Business Women. UNIT III Personality and its dimensions; Self-Esteem: Advantages, Do s and Don ts to develop selfesteem, Low self-esteem, Personality having low self-esteem, Positive and negative self-esteem. Body language: Assertiveness, problem-solving in intercultural communication; Stress Management; Positive and creative thinking; Character building; Team-work; Lateral thinking; Time management and Work ethics in international work settings. 32 P a g e

33 BOOKS RECOMMENDED Chaney, L.H. (2006): Global Business Etiquette: A Guide to International Communication and Customs, Praeger. Denry, R. (2009): Communicate to Win (2 nd Ed.), Kogan Page India, Pvt. Ltd. New Delhi. Smith, P.B, Peterson, M.F. & Thomas, D.C. (2008): The Handbook of Cross Cultural Management Research, Sage, New Delhi. Thomas, D.C. (2008): Cross-Cultural Management: Essential Concepts, Sage, New Delhi. Pacher, B. (2013): The Essentials of Business Etiquettes: How to Greet, Eat and Tweet Your Way to Success, McGraw Hill, New Delhi. Adler, N.J. (2008): International Organizational Behavior (5 th Ed.), Cengage Learning, New Delhi. Michalle E. & Barak, M.(2014): Managing Diversity: Towards a Globally Inclusive Workplace (3 rd Ed.), Sage, New Delhi. Gudykunst, W.B. (2003): Cross-Cultural and Intercultural Communication, Sage, New Delhi. Tuleja, E. A. & Mason (2005): Intercultural Communication for Business: Managerial Communication Series, South-Western,OH. Sehgal, M.K. & Khetarpal, V. (2006): Business Communication, Excel Books, India Chaney, L.H. & Martin, J.S. (2007): Intercultural Business Communication (4 th Ed.), Upper Saddle River, Prentice-Hall, NJ. 33 P a g e