The Right Part at the Right Time

Size: px
Start display at page:

Download "The Right Part at the Right Time"

Transcription

1 The Right Part at the Right Time

2 WORLDPAC was formed in 1995 as a result of several acquisitions of the top tier import companies spanning over 30 years of service in the import aftermarket. WORLDPAC imports and distributes original equipment quality replacement automotive parts for the import specialty repair shop. We offer the import specialist more than 80,000 part numbers at one source for over 25 import, as well as selected domestic applications. Our exclusive online catalog and fulfillment ordering software (speeddial) contains more than a 1,000,000 foreign and domestic multiple brand applications for virtually every automotive make and model. WORLDPAC imports parts directly from the most respected OEM manufacturers in the automotive industry. Sourcing the original parts from the original manufacturers ensures the precise fit and easy installation the first time, as well as the quality that maintains the integrity of the vehicle. To enhance our OEM Import and Domestic product offering, we also provide products from the highest quality aftermarket suppliers. The fact is, by the time new cars hit the road, replacement parts are in our system, ready for you to source. British Domestic German Japanese Korean Swedish Warehousing & Logistics Leveraging the organization and efficiencies of our 50+ strategically located facilities is the backbone of our commitment to delivering the right part at the right time. Utilizing sophisticated automation and software systems, most orders are processed within a few minutes to insure consistent and timely deliveries. Outstanding Sales Associates / Business Advisors As with all WORLDPAC associates, our sales staff and customer service teams are dedicated to the success of our customers. In addition to their extensive product and industry knowledge, our sales professionals are equipped with the latest tools and technologies to assist you with your automotive parts and shop management needs. With over 20 regional sales offices across the U.S. and Canada, our personal customer centric approach provides for your account to be managed in the fashion that best suits your particular business.

3 Same-Day Service Our vast company owned fleet of vehicles and drivers provide multiple same-day deliveries to most major metro areas. This timely and consistent service has resulted in our customers increasing technician productivity while decreasing their inventory levels. The benefit of this personal service is increased revenue and decreased expenditures. On the leading edge of technology, our Electronic Delivery Verification System assures you prompt and accurate order fulfillment. Paperless delivery Increased order accuracy Provide estimated delivery times Digitally store proof of delivery Real-time Account Receivable updates Available now in select locations *Soon to be in all facilities Nationwide Overnight Service In addition to our own multiple same-day service, WORLDPAC provides dependable and consistent overnight delivery service to every address in North America. North American Distribution Network Our strategically located facilities provide our customers with multiple same-day deliveries in most major metros across North America. When combined with the best overnight freight service, you can count on timely and dependable delivery of automotive products to virtually every address coast to coast. Newark, CA. Distribution Center WORLDPAC Headquarters Laguna Hills San Diego Seattle 2 locations Portland Vancouver Sacramento San Francisco 5 locations Las Vegas Los Angeles 5 locations San Marcos Phoenix Calgary Denver Minneapolis Dallas Ottawa Toronto 2 locations Montreal 2 Locations Stamford Philadelphia Long Island Chicago Mercer South Brunswick Washington, DC New Jersey 2 locations Baltimore 2 locations Cincinnati Distribution Center Newport News Raleigh Atlanta Boston Houston Tampa Orlando Fort Lauderdale Miami

4 Leading the way in innovation, our exclusive on-line catalog and ordering software speeddial is the most advanced system in the automotive industry. All of WORLDPAC s services and solutions, including our unique customer first department, revolve around our most important asset our customers. WORLDPAC s incentive programs have spanned from the most practical to the most elaborate rewards in the automotive aftermarket. Integrates with the industry s leading shop TM management systems Our Exclusive On-Line Catalog & Ordering System WORLDPAC s free and proprietary on-line catalog and fulfillment ordering system is the most widely used and advanced program in our industry. First introduced in 1998, speeddial boasts such features as: Real-time Pricing and Inventory Availability: Access the availability/price and manufacturers suggested list price. High Resolution Digital Color Images: Improve accuracy by viewing detailed product images from multiple angles. Shop Management Software: Integration with the leading Shop Management Software companies which saves valuable time and reduces costly keying errors. Self Service Returns: Allows you to create your own Return Merchandise Authorization for faster processing and issuing of product credits. WORLDPAC Forums: Puts you in contact on-line with thousands of repair technicians throughout North America sharing ideas and business solutions. Manufacturer Links: Get the latest product information directly from the manufacturers website and much, much more. Message Center: Lets you your sales associate and gives you instant access to the latest product updates sent by WORLDPAC. Performance and General Purpose Products: New easy to find product sections for expanding performance and popular general purpose products. Often Sold With Display: Other parts are now displayed when you select a part which is most often sold with this specific item as a convenient reminder when performing certain services. Promotions and Incentives In appreciation for supporting WORLDPAC programs we have rewarded our loyal customers with incentives including cruises, trips to Europe, Harley Davidson motorcycles, VIP hospitality at major automotive races, and much, much more. We also host regional vendor fair events to give our customers a chance to meet their sales associate, interact with parts suppliers, win prizes, attend educational seminars and enjoy the WORLDPAC experience.

5 The WORLDPAC Training Institute curriculum specifically addresses the three primary areas of running a successful business: Technical Training: Advanced car line specific training to help technicians successfully diagnose and repair late model import vehicles Business Development: Seminars cover practical automotive business management topics including Financial and Marketing subjects speeddial: Free live demonstration seminars on all the features and functionality of the industry s leading software program TECHNICAL TRAINING PROGRAM This car line specific program provides advanced level diagnostic training for independent repair technicians. The complexities of properly diagnosing and repairing late model vehicles requires training that until now has not been readily available to the Independent Repair Professional. BMW Driveability & Common Problems Climate Control Systems Engine Management Body System GT-1 Training Mercedes Benz Climate Control Systems Engine Management Body System Honda Toyota Nissan Multiport EFI Driveability PWR Training Driveability Diagnostic Strategies Computer Control System Analysis Volvo Introduction to Volvo Advanced Network Diagnostic Volkswagen OBD-II Diagnostic BUSINESS MANAGEMENT TRAINING For over a decade WORLDPAC has offered a variety of educational training classes specifically targeted towards the independent service center. These classes are conducted nationally and focus on areas of the business that will aid the service center in increased sales, productivity, and profits. Our Customer Development program includes classes on: Financial Management Marketing Service Advisor Training Employee Management Increase shop profitability Increase car counts Selling maintenance service Team building Profit building measurements Acquisition marketing New customer interviews Employee interviews and reviews Cash flow Retention marketing Selling diagnosis and drivability profitably Maintaining employee files Management ratio Develop marketing budgets Service advisor measurements Dealing with difficult employees Direct mail programs Dealing with difficult customers Conduct exit interviews Effective marketing ideas

6 We, the associates of WORLDPAC, are guided by the following statement of Our Values. Our Values are the unifying foundation of our company. We strive to ensure that every decision we make and action we take demonstrate Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders and the communities we live in. We value ALL WORLDPAC ASSOCIATES We treat one another with respect. We recognize the dignity and contributions of each individual and the creativity that results from the diversity of individuals and ideas. We strive to communicate clear expectations to each other as well as how each of us performs. We are committed to an environment of trust, teamwork, challenge and development. We endeavor to communicate with each other in frank, fearless and constructive ways. We strive to deliver CUSTOMER SATISFACTION... We have valued customers, whether they are consumers, other businesses, our shareholders or one another. We believe in respecting our customers, appreciating their requirements, understanding their expectations and satisfying them with distinction. We regard our SUPPLIERS as essential team members... We treat our suppliers with the same respect that we show to our customers and associates. Our suppliers deserve fair treatment and honest feedback on their performance and products. We are accountable for the QUALITY of our work... We enthusiastically develop and provide superior products and services with distinction. We deliver excellence while constantly seeking ways to improve our knowledge, skills and the way we perform our jobs both individually and collectively. Each of us is accountable for the quality of whatever we do. We demonstrate INTEGRITY in all we do... We are each personally accountable for the highest standards of integrity. We measure our actions not only by what is legal, but by the highest standards of ethics that ensure fair and honorable actions. We are responsible, reliable and truthful. We provide LEADERSHIP as a company and as individuals... WORLDPAC s leadership is founded on our dedication to achieving excellence through the loyal efforts of talented and enthusiastic associates. Our continued success requires taking full advantage of the rich backgrounds and abilities of our associates and rewarding their achievements. We embrace change as an opportunity to fulfill our potential. We lead through competence, innovation, teamwork and an eagerness to excel. We create an environment of FUN and PRIDE... We provide a work environment that challenges each of us to excel in all we do. Yet, we embrace the necessity for also achieving a high level of happiness and fun in all that we do. We are proud to be a part of WORLDPAC.

7 Marketing your independent repair facility is more important today than ever before, and WORLDPAC can help. With increased competition, vehicle complexity, and a generally busy schedule, most shop owners and managers can t find the time for critically important marketing to acquire new customers and to ensure total satisfaction with existing customers. To assist you with your marketing plan, WORLDPAC provides complete turn key marketing services that allow you to focus on running your business we do the rest. My Customer Builder The My Customer Builder marketing program can increase car counts and give your business a distinct edge over your competition. My Customer Builder is a turn key targeted direct mail marketing program created for automotive service centers with the intent of acquiring new customers, increasing total car count and revenue, while building your brand and enhancing the shop s professional image. Utilizing the My Customer Builder marketing service you will be able to target the specific vehicle makes (i.e. Toyota, BMW, etc.) you want to service in the desired zip codes around your shop. We use RL POLK consumer lists that, with a high degree of accuracy, will allow you to attract the cars you service or the cars you want to service that s targeted direct mail! All aspects of the My Customer Builder marketing service are administered for you, allowing you to focus on running your business. Program Features: Dealer Quality Mailers - Oversized (8-1/2 x 6), eye catching, postcard mailers with your logo, map, shop information, coupon and personalized message. Targeted Consumer Lists - Industry leading RL POLK carlinetargeted consumer lists (64+/-% accurate). Market Potential Report - Each participating shop will receive a custom car count report, by make and zip code, to assist you with your marketing plan. Custom & Flexible - All mailers are customizable with your unique logo, your location / map information, a message panel and your choice of custom coupons / special offers. Turn Key Service - Develop a 12 month plan with a WORLDPAC representative and we do the rest. Competitive Pricing - One per piece price includes everything you need: the custom car count market potential report, the RL POLK list of targeted consumers, the dealer quality mailers, postage, printing, 10 sample mailers for the shop, and personal assistance throughout your annual mailing plan. Because My Customer Builder is a WORLDPAC service, you can count on the quality, the professionalism and the convenience of a value service developed to help automotive service centers reach their maximum potential. Customer Satisfaction Index (CSI) Recent studies show that it costs over 10 times as much to market for new customers as it does to use a CSI follow up program to be sure your existing customers are satisfied. WORLDPAC has formed a relationship with Customer Research, an independent customer follow up firm that has been performing telephone customer follow up service for new car dealers since Now through WORLDPAC, you can have this high-level personalized service for your customers. Customer Research s online reporting system not only lets you see your customer comments, but allows you to track satisfaction scores for your business, service advisor, as well as your technicians. This service is available with no contracts and only a minimum of 50 repair orders per month. Show your customers how much you care about their relationship with your service center. See our website for details, or ask your sales associate.

8 We are proud to provide our customers with quality automotive parts from these superior vendors and many others. Corporate Headquarters Hickory Street Newark, California US Canada World Wide Parts & Accessories Corporation Printed in USA corpbro05

WHERE DEALS GET DONE.

WHERE DEALS GET DONE. WHERE DEALS GET DONE. MANUFACTURING DISTRIBUTION Why are our results better? Because our approach is. Flexibility. Experience. Commitment. That s What Sets Us Apart. At PNC Business Credit, we know how

More information

ATTORNEYS. Insurance Agents & Brokers Errors & Omissions. LewisBrisbois.com

ATTORNEYS. Insurance Agents & Brokers Errors & Omissions. LewisBrisbois.com ATTORNEYS Insurance Agents & Brokers Errors & Omissions Insurance Agents & Brokers Errors & Omissions The attorneys in our Insurance Agents & Brokers Errors & Omissions Practice Group practice in all our

More information

28 SEP OCT SEP APR MAR MAR SEP SEP SEP OCT SEP OCT 2016

28 SEP OCT SEP APR MAR MAR SEP SEP SEP OCT SEP OCT 2016 BOSTON NORTH (BON) C-19 RQ52 RQ58 RQ58 RQ58 RQ58 RQ58 RQ58 RQ58 RQ45 RQ45 RQ45 RQ48 RQ48 RQ48 RQ48 RQ22 RQ22 RQ22 RQ22 RQ22 RQ22 12 12 12 12 22 C-25 RQ70 RQ70 RQ70 RQ70 RQ70 RQ70 RQ70 RQ70 RQ38 RQ39 RQ44

More information

DON T JUST MAKE A LIVING. MAKE LIVING BETTER. ENGINEERING & OPERATIONS OPPORTUNITIES

DON T JUST MAKE A LIVING. MAKE LIVING BETTER. ENGINEERING & OPERATIONS OPPORTUNITIES DON T JUST MAKE A LIVING. MAKE LIVING BETTER. ENGINEERING & OPERATIONS OPPORTUNITIES DON T JUST MAKE A LIVING. MAKE LIVING BETTER. ENGINEERING & OPERATIONS OPPORTUNITIES At Johnson Controls, we are continually

More information

provides it s customers with a single, reliable source for their wiring construction needs.

provides it s customers with a single, reliable source for their wiring construction needs. provides it s customers with a single, reliable source for their wiring construction needs. Focused on Telephone, Cable Television, Data, Power and Security Wiring, C3 provides the construction management

More information

Cultural Diversity May Be Increasing in Both Canada and the United States, But Important Differences Remain. By Dr. Doug Norris

Cultural Diversity May Be Increasing in Both Canada and the United States, But Important Differences Remain. By Dr. Doug Norris Cultural Diversity May Be Increasing in Both Canada and the United By Dr. Doug Norris Table of Contents Introduction... 3 U.S. Cultural Diversity... 3 Table 1... 4 Table 2... 5 Cultural Diversity in Canada...

More information

Exhibition & Event Industry Labor Rates Survey

Exhibition & Event Industry Labor Rates Survey Exhibition & Event Industry Labor Rates Survey Event Labor and Material Handling Cost Averages in Over 40 North American Cities Special Report Produced by RESEARCH & CONSULTING Font: Ocean Sans MM 648

More information

Trade Show Labor Rate Benchmarking Survey

Trade Show Labor Rate Benchmarking Survey 2011 Trade Show Labor Rate Benchmarking Survey EXHIBITOR COSTS IN 41 U.S. CITIES labor drayage audio visual exhibitor services eventmarketing.com eventmarketing.com Produced by in association with eventmarketing.com

More information

Big Impact. BUILDING BUSINESS ONE DEAL AT A TIME

Big Impact. BUILDING BUSINESS ONE DEAL AT A TIME Done Deal. 2014 Big Impact. BUILDING BUSINESS ONE DEAL AT A TIME PNC BUSINESS CREDIT UK BY THE NUMBERS 70+ 1B+ 30+ 0.5B+ Number of deals in 4 years Commitments under management Private equity relationships

More information

Atlanta Rankings 2014

Atlanta Rankings 2014 Atlanta Rankings Major National Magazine and Study Rankings BUSINESS FACILITIES Metro Business Rankings Lowest Cost of Doing Business 2. Orlando, FL 3. Charlotte, NC 4. San Antonio, TX 5. Tampa, FL 6.

More information

Who is Savvis. * Pro forma. 2 Savvis Proprietary & Confidential 10/24/12

Who is Savvis. * Pro forma. 2 Savvis Proprietary & Confidential 10/24/12 Savvis Overview Who is Savvis Savvis is an IT outsourcing provider delivering visionary enterprise-class cloud and IT solutions and proactive service, and enabling enterprises to gain a competitive advantage

More information

Is a bigger brokerage network better? Is smaller better? Neither. Better is better. X Team. Better.

Is a bigger brokerage network better? Is smaller better? Neither. Better is better. X Team. Better. Is a bigger brokerage network better? Is smaller better? Neither. Better is better. X Team. Better. X Team International, a leading retail real estate brokerage alliance serving the world s premier tenants,

More information

www.bilimnettasarim.com seo 90500 0,94 22,46 search engine optimization 22200 0,96 40,77 sem 22200 0,23 19,71 what is seo 8100 0,18 18,07 seo

www.bilimnettasarim.com seo 90500 0,94 22,46 search engine optimization 22200 0,96 40,77 sem 22200 0,23 19,71 what is seo 8100 0,18 18,07 seo www.bilimnettasarim.com seo 90500 0,94 22,46 search engine optimization 22200 0,96 40,77 sem 22200 0,23 19,71 what is seo 8100 0,18 18,07 seo services 8100 0,95 44,49 seo tools 4400 0,93 13,47 local seo

More information

Community Content Collaboration

Community Content Collaboration 2015 Community Content Collaboration Conferences Meetings Training Marketing Trade Shows Government Fund-Raising Business Entertaining Destination Management Incentive Entrepreneurs Wedding & Social Corporate

More information

Do you have a. Do you need to fuel expansion? Recapitalize your business? Turn a struggling enterprise around? Acquire a company?

Do you have a. Do you need to fuel expansion? Recapitalize your business? Turn a struggling enterprise around? Acquire a company? DONE DEALS 2011 THE capital YOU NEED TO MOVE AHEAD manufacturing Do you need to fuel expansion? Recapitalize your business? Turn a struggling enterprise around? Acquire a company? distribution business

More information

TRADE MARKETING EXCELLENCE IN EXECUTION. We develop, produce and implement any trade marketing campaign Island wide, on-time and on-budget.

TRADE MARKETING EXCELLENCE IN EXECUTION. We develop, produce and implement any trade marketing campaign Island wide, on-time and on-budget. EXCELLENCE IN TRADE MARKETING EXECUTION We develop, produce and implement any trade marketing campaign Island wide, on-time and on-budget. THE FUN IS IN THE DETAILS. WE ARE PROUD TO BE THE PARTNER YOU

More information

Zillow Negative Equity Report

Zillow Negative Equity Report Overview The housing market is finally showing signs of life, with many metropolitan areas having hit the elusive bottom and seeing home value appreciation, however negative equity remains a drag on the

More information

PRESS RELEASE. Home Prices Continue Upward Trend According to the S&P/Case-Shiller Home Price Indices

PRESS RELEASE. Home Prices Continue Upward Trend According to the S&P/Case-Shiller Home Price Indices Home Prices Continue Upward Trend According to the S&P/Case-Shiller Home Price Indices New York, August 25, 2015 today released the latest results for the S&P/Case-Shiller Home Price Indices, the leading

More information

ASSESSING RISK OF SENIOR LIVING OVER-SUPPLY A LONG-TERM PERSPECTIVE

ASSESSING RISK OF SENIOR LIVING OVER-SUPPLY A LONG-TERM PERSPECTIVE TOPICS ASSESSING RISK OF SENIOR LIVING OVER-SUPPLY A LONG-TERM PERSPECTIVE The ratio of new openings to existing inventory ratio (the new openings ratio ) in combination with the ratio of units currently

More information

Zurich Staff Legal. Experienced. Collaborative. Focused on Results.

Zurich Staff Legal. Experienced. Collaborative. Focused on Results. Zurich Staff Legal Experienced. Collaborative. Focused on Results. Staff Legal How We Deliver We are located where you need us, with more than 250 attorneys in our national network of 48 offices that cover

More information

PRESS RELEASE. Home Prices Rise Further in August 2013 According to the S&P/Case-Shiller Home Price Indices

PRESS RELEASE. Home Prices Rise Further in August 2013 According to the S&P/Case-Shiller Home Price Indices Home Prices Rise Further in August 2013 According to the S&P/Case-Shiller Home Price Indices New York, October 29, 2013 Data through August 2013, released today by S&P Dow Jones Indices for its S&P/Case-Shiller

More information

Targeted Lead Generation

Targeted Lead Generation Targeted Lead Generation Leading provider in targeted lead generation for sales professionals 15DM05 Salesgenie is the leader in targeted lead generation for sales professionals. It s the only service

More information

DIVERSITY AT GORDON & REES. A Celebration of Commitment, Leadership, Teamwork, Opportunity, and Progress.

DIVERSITY AT GORDON & REES. A Celebration of Commitment, Leadership, Teamwork, Opportunity, and Progress. DIVERSITY AT GORDON & REES A Celebration of Commitment, Leadership, Teamwork, Opportunity, and Progress. In 2005, the Minority Law Journal recognized Gordon & Rees as the biggest gainer in percentage of

More information

Sex, Lies and INVESTIGATE THIS!! Conducting Investigations of Sexual Harassment Complaints

Sex, Lies and INVESTIGATE THIS!! Conducting Investigations of Sexual Harassment Complaints Sex, Lies and INVESTIGATE THIS!! Conducting Investigations of Sexual Harassment Complaints Joseph W. Gagnon Fisher & Phillips, LLP Presented by A. Kevin Troutman Fisher & Phillips, LLP Atlanta Baltimore

More information

Innovative Leasing Solutions

Innovative Leasing Solutions Innovative Leasing Solutions Together We Improve Your Bottom Line Avalon Profile & Services Avalon Leasing Profile and Services Avalon Leasing is a national provider of equipment and software leasing services

More information

To be the globally recognized platform for young people to progressively discover, enjoy and excel through Rugby in the USA and beyond.

To be the globally recognized platform for young people to progressively discover, enjoy and excel through Rugby in the USA and beyond. GAME PLAN To be the globally recognized platform for young people to progressively discover, enjoy and excel through Rugby in the USA and beyond. VISION VISION To be the globally recognized platform for

More information

PRESS RELEASE. Home Prices Grew at Twice the Rate of Inflation in 2014 According to the S&P/Case-Shiller Home Price Indices

PRESS RELEASE. Home Prices Grew at Twice the Rate of Inflation in 2014 According to the S&P/Case-Shiller Home Price Indices Home Prices Grew at Twice the Rate of Inflation in 2014 According to the S&P/Case-Shiller Home Price Indices New York, February 24, 2015 today released the latest results for the S&P/Case-Shiller Home

More information

We work every day to protect investors.

We work every day to protect investors. FINRA at Work FINRA has offered me incredible opportunities to help protect the investing public. Every day, I am challenged by keeping up with the ever-changing securities market and working with colleagues

More information

tools to build your business

tools to build your business tools to build your business CERTIFIED AUTO REPAIR FROM THE PARTS PROFESSIONALS The Certified Auto Repair program has been specifically designed to help shop owners grow and market their business in today

More information

Software for Auto Service and Tire Dealers

Software for Auto Service and Tire Dealers Software for Auto Service and Tire Dealers Driving Business Performance Contents 3 Company Background 4 VAST Enterprise Retail Overview 5 Streamline the Repair Estimating Process 6 Quickly Quote and Sell

More information

2015 NFL Annual Selection Meeting R P O CLUB PLAYER POS COLLEGE ROUND 2

2015 NFL Annual Selection Meeting R P O CLUB PLAYER POS COLLEGE ROUND 2 ROUND 2 2 1 33 TENNESSEE 2 2 34 TAMPA BAY 2 3 35 OAKLAND 2 4 36 JACKSONVILLE 2 5 37 NEW YORK JETS 2 6 38 WASHINGTON 2 7 39 CHICAGO 2 8 40 NEW YORK GIANTS 2 9 41 ST. LOUIS 2 10 42 ATLANTA 2 11 43 CLEVELAND

More information

ATTORNEYS. Elder Law. LewisBrisbois.com

ATTORNEYS. Elder Law. LewisBrisbois.com ATTORNEYS Elder Law Elder Law The attorneys at Lewis Brisbois Bisgaard & Smith LLP are both knowledgeable and appreciative of the unique issues faced by one of the most regulated and scrutinized industries

More information

Penske Vehicle Purchase Rewards Program designed exclusively for Verizon Communications. 25,000 Vehicles. 40 Brands. One just for you.

Penske Vehicle Purchase Rewards Program designed exclusively for Verizon Communications. 25,000 Vehicles. 40 Brands. One just for you. Penske Automotive Group, Inc. 2555 Telegraph Road Bloomfield Hills, MI 48302 partnersupport@penskeautomotive.com 1-855-9PENSKE (1-855-973-6753) www.penskecars.com Penske Vehicle Purchase Rewards Program

More information

building diversity inspiring inclusion

building diversity inspiring inclusion building diversity inspiring inclusion making it happen Having a model workplace requires a culture of inclusion and a commitment to diversity that is supported by thoughtful planning and measured by real

More information

OSHA Inspection Checklist

OSHA Inspection Checklist OSHA Inspection Checklist Prepared by: Edwin G. Foulke, Jr. Direct: (404) 240-4273 efoulke@laborlawyers.com 1075 Peachtree Street NE, Suite 3500 Atlanta, GA 30309 Atlanta Baltimore Boston Charlotte Chicago

More information

The Strategic Assessment of the St. Louis Region

The Strategic Assessment of the St. Louis Region The Strategic Assessment of the St. Louis Region 7th Edition, 2015 WHERE The 7th Edition of Where We Stand (WWS) presents 222 rankings comparing St. Louis to the 50 most populated metropolitan areas in

More information

Made Possible by Generous Support From: RETAIL INSIGHT. Spotlight On Retail Employees

Made Possible by Generous Support From: RETAIL INSIGHT. Spotlight On Retail Employees Made Possible by Generous Support From: RETAIL INSIGHT Spotlight On Retail Employees ABOUT THIS REPORT When many Americans think about retail jobs, they naturally imagine what they see in stores: sales

More information

Internet Business Connection

Internet Business Connection r e y n o l d s a n d r e y n o l d s Internet Business Connection Dealership-wide Solutions for POWER Internet Business Connection Offer your customers real-time convenience in shopping, scheduling service,

More information

ALERT. FDA Guidance for Industry and FDA Staff: Mobile Medical Applications. Health & FDA Business November 2013

ALERT. FDA Guidance for Industry and FDA Staff: Mobile Medical Applications. Health & FDA Business November 2013 ALERT Health & FDA Business November 2013 FDA Guidance for Industry and FDA Staff: Mobile Medical Applications On September 25, 2013, the Food and Drug Administration (the FDA ) released final guidance

More information

Job Market Intelligence:

Job Market Intelligence: March 2014 Job Market Intelligence: Report on the Growth of Cybersecurity Jobs Matching People & Jobs Reemployment & Education Pathways Resume Parsing & Management Real-Time Jobs Intelligence Average #

More information

MIT Events and Key Dates

MIT Events and Key Dates MIT Events and Key Dates You ve worked hard for your degree. Now put your degree to work with an organization offering greater opportunity, greater challenge and greater satisfaction. Accenture, one of

More information

CULINARY ARTS PROGRAM BACKGROUNDER

CULINARY ARTS PROGRAM BACKGROUNDER CULINARY ARTS PROGRAM BACKGROUNDER MEDIA CONTACT: Jacquelyn P. Muller, Vice President Communications/Public Relations The Art Institutes Office: 412. 995.7262 jpmuller@aii.edu Dining is more than just

More information

service above and beyond

service above and beyond service above and beyond Simon Roofing Creed Our top priority is to provide exceptional service to our customer. If we should stumble along the way, someone, anyone must immediately step up, take charge

More information

A Lifetime of Better Sight

A Lifetime of Better Sight A Lifetime of Better Sight 2000 Annual Report Company Profile Cincinnati, Ohio-based LCA-Vision Inc. is a leading provider of laser vision correction services. Under the brand name LasikPlus, we currently

More information

PRESS RELEASE. Widespread Gains in Home Prices for February According to the S&P/Case-Shiller Home Price Indices

PRESS RELEASE. Widespread Gains in Home Prices for February According to the S&P/Case-Shiller Home Price Indices Widespread Gains in Home Prices for February According to the S&P/Case-Shiller Home Price Indices New York, April 28, 2015 today released the latest results for the S&P/Case-Shiller Home Price Indices,

More information

Sustained Recovery in Home Prices According to the S&P/Case-Shiller Home Price Indices

Sustained Recovery in Home Prices According to the S&P/Case-Shiller Home Price Indices PRESS RELEASE Sustained Recovery in Home Prices According to the S&P/Case-Shiller Home Price Indices New York, December 26, 2012 Data through October 2012, released today by S&P Dow Jones Indices for its

More information

Global Talent Index Highlights

Global Talent Index Highlights 2012 Global Talent Index Highlights Talent is critical to Boston s economic future, and to the future of metropolitan regions around the world. Of all the factors driving economic growth, none is more

More information

Increase Sales Revenue, Customer Acquisition, and Retention

Increase Sales Revenue, Customer Acquisition, and Retention Increase Sales Revenue, Customer Acquisition, and Retention The DriverSide Online Garage is a powerful, turn-key solution that increases sales and customer retention at lower direct marketing costs. Integrated

More information

PRESS RELEASE. Home Price Gains Lead Housing According to the S&P/Case-Shiller Home Price Indices

PRESS RELEASE. Home Price Gains Lead Housing According to the S&P/Case-Shiller Home Price Indices Home Price Gains Lead Housing According to the S&P/Case-Shiller Home Price Indices New York, July 28, 2015 today released the latest results for the S&P/Case-Shiller Home Price Indices, the leading measure

More information

COMPENSATION REPORT FOR FINANCIAL PROFESSIONS WITH CANDIDATE RECRUITMENT INSIGHTS

COMPENSATION REPORT FOR FINANCIAL PROFESSIONS WITH CANDIDATE RECRUITMENT INSIGHTS 2016 COMPENSATION REPORT FOR FINCIAL PROFESSIONS WITH CANDIDATE RECRUITMENT INSIGHTS TABLE OF CONTENTS 3 4 8 12 16 24 26 30 Letter from the CEO Using the Report High-Demand Professionals & Qualifications

More information

Where Are the Cost Efficiencies in Higher Education?

Where Are the Cost Efficiencies in Higher Education? Texas Higher Education Coordinating Board 2009 Texas Higher Education Leadership Conference Accelerating Closing the Gaps: Making Opportunity More Affordable for Texas and Texans Where Are the Cost Efficiencies

More information

Intelligent Service Solutions

Intelligent Service Solutions Intelligent Service Solutions Choose InstallerNet and gain a partner that delivers intelligent service solutions customized to your specific needs. Introduction InstallerNet helps manufacturers and service

More information

Global Benefits & Compensation

Global Benefits & Compensation ALBANY AMSTERDAM ATLANTA AUSTIN BOSTON CHICAGO DALLAS DELAWARE DENVER FORT LAUDERDALE HOUSTON LAS VEGAS LONDON* LOS ANGELES MIAMI NEW JERSEY NEW YORK ORANGE COUNTY ORLANDO PALM BEACH COUNTY PHILADELPHIA

More information

15 th Street Automotive Fleet Services

15 th Street Automotive Fleet Services 15 th Street Automotive Fleet Services Dear Fleet Manager, At 15 th Street Automotive, we realize that your fleet is an important part of your business. When your vehicles are down, they are not producing

More information

China Grand Auto: Partnering with SAP on a State-of-the-Art Platform for a Multibrand Dealer Group

China Grand Auto: Partnering with SAP on a State-of-the-Art Platform for a Multibrand Dealer Group 2015 SAP SE or an SAP affiliate company. All rights reserved. China Grand Auto: Partnering with SAP on a State-of-the-Art Platform for a Multibrand Dealer Group Company China Grand Automotive Services

More information

Going Global Country Career Guide and USA/Canada City Career Guide Combined Premium Collection USER S GUIDE

Going Global Country Career Guide and USA/Canada City Career Guide Combined Premium Collection USER S GUIDE Going Global Country Career Guide and USA/Canada City Career Guide Combined Premium Collection USER S GUIDE Going Global Country Career Guides are the ultimate job seeker s tool for finding employment

More information

Creative Financial Staffing. Managed by professional accounting firms. 2014 Salary Guide. www.cfstaffing.comom

Creative Financial Staffing. Managed by professional accounting firms. 2014 Salary Guide. www.cfstaffing.comom Managed by professional accounting firms 2014 Salary Guide om 2014 CFS Salary Guide The 2014 CFS National Salary Guide provides comprehensive data of base salaries for all levels of accounting and finance

More information

CRITICAL PROFIT-DRIVEN CUSTOMER RETENTION STRATEGIES WWW.ELEAD-CRM.COM

CRITICAL PROFIT-DRIVEN CUSTOMER RETENTION STRATEGIES WWW.ELEAD-CRM.COM CRITICAL PROFIT-DRIVEN CUSTOMER RETENTION STRATEGIES WWW.ELEAD-CRM.COM Bill Wittenmyer, Partner A partner of ELEAD1ONE, the leading dealership software provider in today s automotive market. Bill has over

More information

SITE & VENUE SELECTION

SITE & VENUE SELECTION CORPORATE GROUP MEETING, PLANNING & EVENTS LUXE Travel is a full-service group travel planning company. The logistics of large group travel planning can be overwhelming. Working with LUXE Travel means

More information

Synopsis: In the first September TripCase product release there will be several big updates.

Synopsis: In the first September TripCase product release there will be several big updates. TripCase Document Delivery 15.09 Implementation: 10 nd Sep2015 SIN time Synopsis: In the first September TripCase product release there will be several big updates. 1) Frontline agents will have access

More information

Creative Financial Staffing. Managed by professional accounting firms. 2014 Salary Guide. www.cfstaffing.comom

Creative Financial Staffing. Managed by professional accounting firms. 2014 Salary Guide. www.cfstaffing.comom Managed by professional accounting firms 2014 Salary Guide om 2014 CFS Salary Guide The 2014 CFS National Salary Guide provides comprehensive data of base salaries for all levels of accounting and finance

More information

Washington DC. Many More! Showing Student & Youth Groups the World Since 1970

Washington DC. Many More! Showing Student & Youth Groups the World Since 1970 Chicago Washington DC New York City Orlando Canada New Orleans Spain France Mexico England Germany Many More! Showing Student & Youth Groups the World Since 1970 www.hemispheretravel.com 800.323.6439 Dear

More information

TAMPA INTERNATIONAL AIRPORT

TAMPA INTERNATIONAL AIRPORT Albany Southwest Airlines 73W 332 0900 1150 1,130 143...7 Albany Southwest Airlines 73W 1811 0900 1150 1,130 143 12345.. Albany Southwest Airlines 73W 6066 1110 1400 1,130 143...6. Atlanta Delta Air Lines

More information

LEMON LAW SPECIALISTS. com 1.888.395.3666

LEMON LAW SPECIALISTS. com 1.888.395.3666 LEMON LAW SPECIALISTS. com 1.888.395.3666 Thank you for visiting Lemon Law Specialists the web site of the California Law Offices of Delsack & Associates, the original California lemon law web site. Ours

More information

Houston Economic Outlook. Presented by Patrick Jankowski Vice President, Research

Houston Economic Outlook. Presented by Patrick Jankowski Vice President, Research Houston Economic Outlook Presented by Patrick Jankowski Vice President, Research www.houston.org Follow me on Twitter @pnjankowski Read my blog: wwwhouston.org/economy/blog Connect with me: www.linkedincom/in/pnjankowski

More information

PRESS RELEASE. Rise in Home Prices Paced by Denver, Miami, and Dallas According to the S&P/Case-Shiller Home Price Indices

PRESS RELEASE. Rise in Home Prices Paced by Denver, Miami, and Dallas According to the S&P/Case-Shiller Home Price Indices Rise in Home Prices Paced by Denver, Miami, and Dallas According to the S&P/Case-Shiller Home Price Indices New York, March 31, 2015 today released the latest results for the S&P/Case-Shiller Home Price

More information

GT Car Center (GTCC) FAQ - Question and answers

GT Car Center (GTCC) FAQ - Question and answers Content 1. What does GT Car stand for?... 2 2. Why was the GT Car Center concept developed?... 2 3. Who benefits from the GT Car Center network?... 2 4. How international is GT Car Center?... 2 5. Why

More information

What Millennials Want

What Millennials Want Young Leaders Group Presents: What Millennials Want Monday, November 9, 2015 Difficult Public Perception

More information

A Better Solution. Multidimensional Services. Seamless Results.

A Better Solution. Multidimensional Services. Seamless Results. John W. Harris WILLIAM C. DUVALL A Better Solution At Lincoln Harris, we are dedicated to providing our clients with superior real estate solutions. It is the reason we opened our doors decades ago, and

More information

Retaining Service Customers While Increasing Service Sales

Retaining Service Customers While Increasing Service Sales Retaining Service Customers While Increasing Service Sales Prepared By: Larry Edwards CMC President of Edwards & Associates Consulting, Inc. You cannot change what is happening in your Dealership Service

More information

Enabling Global Marketing: The Use of Digital Asset Management in the Automotive Industry. January 5, 2011

Enabling Global Marketing: The Use of Digital Asset Management in the Automotive Industry. January 5, 2011 Enabling Global Marketing: The Use of Digital Asset Management in the Automotive Industry January 5, 2011 Introduction The automotive industry is in transition. An economic recession, new demands for fuel

More information

Repair Suite Core Positioning Matrix

Repair Suite Core Positioning Matrix Core Positioning Matrix Working Document as of June 2015 Product Name (For use at AAA owned and AAA Approved Repair facilities.), which powers the customer facing Online Garage, is a customer acquisition

More information

2014 Employment Law Update South Central Industrial Association. November 6, 2014 Houma, Louisiana

2014 Employment Law Update South Central Industrial Association. November 6, 2014 Houma, Louisiana 2014 Employment Law Update South Central Industrial Association November 6, 2014 Houma, Louisiana Which is Riskier? Hiring Criminals or Conducting Background Checks? Presented by: Timothy H. Scott Phone:

More information

Overtime Exemptions and Misclassification Issues: Brewing Wage and Hour Violations Could Seriously Interrupt Your Craft

Overtime Exemptions and Misclassification Issues: Brewing Wage and Hour Violations Could Seriously Interrupt Your Craft Overtime Exemptions and Misclassification Issues: Brewing Wage and Hour Violations Could Seriously Interrupt Your Craft Presented by: Megan Winter mwinter@laborlawyers.com 858-597-9622 Number One Mistake

More information

claims reporting guide and office directory Delivering unparalleled results

claims reporting guide and office directory Delivering unparalleled results claims reporting guide and office directory Delivering unparalleled results Zurich North America Table of Contents Zurich North America Claims Model Technological Features of the Claims Model How to Report

More information

SALESFORCE MARKETING CLOUD ROOM & BOARD

SALESFORCE MARKETING CLOUD ROOM & BOARD ROI CASE STUDY June 2015 SALESFORCE MARKETING CLOUD ROOM & BOARD THE BOTTOM LINE Room & Board implemented Salesforce Marketing Cloud Predictive Intelligence to support targeted e-mail and Web marketing.

More information

PRESS RELEASE. Home Price Gains Ease in April According to the S&P/Case-Shiller Home Price Indices

PRESS RELEASE. Home Price Gains Ease in April According to the S&P/Case-Shiller Home Price Indices Home Price Gains Ease in April According to the S&P/Case-Shiller Home Price Indices New York, June 30, 2015 today released the latest results for the S&P/Case-Shiller Home Price Indices, the leading measure

More information

SPEND LESS TIME WITH PAPER. MORE TIME WITH CARS. Intelligent Dealer Electronic Archiving System

SPEND LESS TIME WITH PAPER. MORE TIME WITH CARS. Intelligent Dealer Electronic Archiving System SPEND LESS TIME WITH PAPER. MORE TIME WITH CARS. Intelligent Dealer Electronic Archiving System WHAT IF What if you didn t have the expense of printing, scanning and shredding documents? What if you could

More information

2017 CONCESSIONS RFP

2017 CONCESSIONS RFP 2017 CONCESSIONS RFP Minneapolis-St. Paul International Airport Metropolitan Airports Commission 1 INTRODUCTIONS The MAC Concessions Team Eric Johnson, Director, Commercial Management & Airline Affairs

More information

THE 2013 ENTERTAINMENT, MEDIA & ADVERTISING MARKET RESEARCH HANDBOOK

THE 2013 ENTERTAINMENT, MEDIA & ADVERTISING MARKET RESEARCH HANDBOOK THE 2013 ENTERTAINMENT, MEDIA & ADVERTISING MARKET RESEARCH HANDBOOK th 13 Edition December 2012 362 pages ISBN# 1-57783-185-3 PART I: MARKET SUMMARY CONTENTS 1 MARKET ASSESSMENT: ADVERTISING 1.1 Advertising

More information

Urban Schools Announce Unprecedented Commitment to Improve Achievement of Young Men of Color

Urban Schools Announce Unprecedented Commitment to Improve Achievement of Young Men of Color EMBARGOED FOR RELEASE July 21, 2014 (12:30 p.m., Eastern) CONTACT: Henry Duvall (202) 393-2427 or hduvall@cgcs.org Urban Schools Announce Unprecedented Commitment to Improve Achievement of Young Men of

More information

AlarmNet Network Overview

AlarmNet Network Overview AlarmNet Network Overview AlarmNet is a family of communications services designed specifically for the security industry. AlarmNet is designed to be a cost effective alternative or backup to the transmission

More information

On Your Mark, Get Set, Go! ebook

On Your Mark, Get Set, Go! ebook On Your Mark, Get Set, Go! ebook Order Management Best Practices for Sporting Goods Retailers Technology levels the playing field to allow small to medium-sized sporting goods retailers to compete with

More information

PRESS RELEASE. Home Prices Steadily Rise in July 2013 According to the S&P/Case-Shiller Home Price Indices

PRESS RELEASE. Home Prices Steadily Rise in July 2013 According to the S&P/Case-Shiller Home Price Indices Home Prices Steadily Rise in July 2013 According to the S&P/Case-Shiller Home Price Indices New York, September 24, 2013 Data through July 2013, released today by S&P Dow Jones Indices for its S&P/Case-Shiller

More information

Understanding the Ratings Game. Connie Ledoux Book, Ph.D. cbook@elon.edu Presentation to NATOA Annual Conference New Orleans, 2009

Understanding the Ratings Game. Connie Ledoux Book, Ph.D. cbook@elon.edu Presentation to NATOA Annual Conference New Orleans, 2009 Understanding the Ratings Game Connie Ledoux Book, Ph.D. cbook@elon.edu Presentation to NATOA Annual Conference New Orleans, 2009 Pop Quiz Can you trust your gut instinct when it comes to television and

More information

S&P/Case-Shiller Home Price Indices

S&P/Case-Shiller Home Price Indices Home Prices in the New Year Continue the Trend Set in Late 2009 According to the S&P/Case-Shiller Home Price Indices New York, March 30, 2010 Data through January 2010, released today by Standard & Poor

More information

The sustained good news in home prices over the past five months makes us optimistic for continued recovery in the housing market.

The sustained good news in home prices over the past five months makes us optimistic for continued recovery in the housing market. PRESS RELEASE Home Prices Continued to Rise in August 2012 According to the S&P/Case-Shiller Home Price Indices New York, October 30, 2012 Data through August 2012, released today by S&P Dow Jones Indices

More information

24/7 SERVICE HOTLINE HOUSTON, SAN ANTONIO, AUSTIN, DALLAS, FT. WORTH, LOUISIANA, OKLAHOMA (& anywhere in-between) 888-359-7237

24/7 SERVICE HOTLINE HOUSTON, SAN ANTONIO, AUSTIN, DALLAS, FT. WORTH, LOUISIANA, OKLAHOMA (& anywhere in-between) 888-359-7237 24/7 SERVICE HOTLINE HOUSTON, SAN ANTONIO, AUSTIN, DALLAS, FT. WORTH, LOUISIANA, OKLAHOMA (& anywhere in-between) 888-359-7237 Dear Fleet Owner or Manager, Please take a moment to review the following

More information

THE WINNING TEAM! www.sunocodistributors.com

THE WINNING TEAM! www.sunocodistributors.com MAKE THE CHANGE TO SUNOCO... THE WINNING TEAM! www.sunocodistributors.com We Set the Standard For Image See all the latest image standards at www.sunocodistributors.com. This is your online source for

More information

IABC Research Foundation and Buck Consultants Employee Engagement Survey

IABC Research Foundation and Buck Consultants Employee Engagement Survey [ essential intelligence ] BUCK SURVEYS IABC Research Foundation and Buck Consultants Employee Engagement Survey Survey Results TABLE OF CONTENTS Page Introduction... 1 Methodology... 2 Organization Information...

More information

Passenger Rail Service

Passenger Rail Service Passenger Rail Service Bill Sproule Michigan Tech University REES Module #5 - Transit, Commuter and Intercity Passenger Rail 1 Passenger Rail Service Intercity Passenger Rail trains that move passengers

More information

ecoatm: Looking Ahead Nathan Collins, Tara Ghassemikia, Noah Sawusch, & Emmeline Vu

ecoatm: Looking Ahead Nathan Collins, Tara Ghassemikia, Noah Sawusch, & Emmeline Vu ecoatm: Looking Ahead Nathan Collins, Tara Ghassemikia, Noah Sawusch, & Emmeline Vu AGENDA Recommendation Security improvements Marketing plan Financial breakdown Risks & Mitigation Q & A THE BIG QUESTION:

More information

PRESS RELEASE. S&P/Case-Shiller National Home Price Index Pace Eases While Eight Cities Show Faster Gains

PRESS RELEASE. S&P/Case-Shiller National Home Price Index Pace Eases While Eight Cities Show Faster Gains S&P/Case-Shiller National Home Price Index Pace Eases While Eight Cities Show Faster Gains New York, December 30, 2014 today released the latest results for the S&P/Case-Shiller Home Price Indices, the

More information

UK WORKPLACE SURVEY 2016

UK WORKPLACE SURVEY 2016 UK WORKPLACE SURVEY 2016 UK Workplace Haves & Have-Nots Can we make UK office environments work better for everyone? WHAT WE DID We surveyed a panel-based sample of over 1,200 UK office workers in 11 industries

More information

Locating Data. Centers in Iowa s. Creative Corridor

Locating Data. Centers in Iowa s. Creative Corridor Locating Data Centers in Iowa s Creative Corridor Providing safe and cost-effective locations statewide for data centers In Iowa we found one of the best locations around the world with the right combination

More information

2007 Staffing & Recruitment Solutions

2007 Staffing & Recruitment Solutions 2007 Staffing & Recruitment Solutions DeviceSpace Overview a division of BioSpace DeviceSpace Overview DeviceSpace is the premier online community for the Medical Device and Diagnostics industries. DeviceSpace.com

More information

Tuning up auto dealer loyalty

Tuning up auto dealer loyalty epsilon.com Introduction Stereotypes about auto dealerships are as dated as the Edsel. To sustain loyalty in a low-frequency marketplace the focus has shifted from chasing sales to earning customer trust

More information

Vehicle Sales Management

Vehicle Sales Management Solution in Detail Automotive Executive Summary Contact Us Vehicle Sales Optimizing Your Wholesale Business Efficient Sales Collaborative Operation Faced with declining margins, automotive sales organizations

More information

The UK Concept of Base Cost Shift

The UK Concept of Base Cost Shift The UK Concept of Base Cost Shift Jenny Wheater February 2014 2014 Duane Morris LLP. All Rights Reserved. Duane Morris is a registered service mark of Duane Morris LLP. Duane Morris Firm and Affiliate

More information