WINTER Project Management. Silicon Valley. ucsc-extension.edu/ppm

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1 S WINTER 2010 Silicon Valley A U G U S T I N E D R I V E, S U I T E 1 0 0, S A N TA C L A R A, C A ucsc-extension.edu/ppm

2 In This Section Project and Program Management (PPM)...2 Advanced Applied (AAPM)...5 NEW Master Project Manager (MPM) As an exclusive new benefit, graduates of the PPM Certificate at UCSC Extension in Silicon Valley are now eligible for the internationally recognized Master Project Manager (MPM TM )credential awarded by the prestigious American Academy of Project Management. For details visit Textbook Information For detailed information about required and recommended textbooks, view full course descriptions at ucsc-extension.edu. Convenient tools for purchasing textbooks can be found at ucsc-extension.edu/bookstore. PPM Certificate Program Project and Program Management Program Contact Business and Management Department, (408) , or Program Overview Learn project management the Silicon Valley way, and acquire the sophisticated project management methods and systems that are the benchmark of industry. We are certified with PMI s highest designation Global Registered Education Provider. Our program is renowned for its real-world curriculum tailored to the fast-moving, constantly changing workplace in Silicon Valley. Our instructors are working professionals and experts in their fields. They incorporate the newest technology and processes into our courses to ensure you graduate with cutting-edge skills. Flexible Learning Options Take individual courses to expand or update specific skills, graduate with our certificate before becoming a certified PMI Professional, or to put yourself firmly on course for an M.S. Our PPM Certificate s reputation is national, and our courses earn credit toward Master of Science programs in project management and related disciplines at leading graduate schools: University of Wisconsin: M.S. in University of Denver/University College: M.S. in Technology Management For more information, see page 5. Certificate Requirements Total of seven courses: Four required courses Three elective courses Course Sequence Role of the Project Manager is the first required course. Program Coordinator MICHAEL TAYLOR, M.S., MPM, FAAPM, is a PPM-certified master instructor and principal of Systems Management Services. He has more than 30 years of project management and engineering experience including six years on the Space Station Project. He has conducted training for Sun, GTE, Siemens, TRW, Loral, Santa Clara Valley Water District and Inprise. He regularly contributes relevant articles to the International Community for Project Managers (ICPM), and the Project Manager s HUT, considered to be the largest database of categorized articles. Required Courses Role of the Project Manager X454.9 BUSAD (1.5 quarter units) Hours HRCI PHR, SPHR and GPHR general recertification credit 15.0 hours Institute PMP Professional Development Units The primary objective of this course is to acquaint students with a broad overview of project management and the roles that a project manager plays in the five primary processes involved in managing projects: how to write an effective project plan; developing successful project schedules; executing and controlling the project plan; the triple constraint and how it affects the project manager; and understanding project phases and project life cycles. The skills needed to successfully play these roles are identified and discussed. Learning the life cycles of typical projects provides a basis for understanding the variety of skills needed, how these skills can be assembled, and how they relate to each other. 5 meetings: Thursdays, 6:30 9:30 pm, January 21 February 18. Fee: $685 ($ through Jan. 7) (use course-section number to enroll) ALAN TSUDA, M.B.A. 2 meetings: Saturdays, 8:30 am 5 pm, February 27 March 6. Fee: $685 ($ through Feb. 13) (use course-section number to enroll) INSTRUCTOR: TBA. ONLINE, February 8 March 19. Fee: $685 ( through Jan. 25) (use course-section number to enroll) 2 For expanded course descriptions and textbook information, visit ucsc-extension.edu. To buy textbooks, go to ucsc-extension.edu/bookstore.

3 PROJECT AND PROGRAM MANAGEMENT Project Integration and Risk Management X482.6 BUSAD (3.0 quarter units) 30.0 hours Project Management Institute PMP Professional Development Units 27.5 hours HRCI PHR, SPHR and GPHR general recertification credit Designed for project leaders, team members, engineering and marketing managers, directors and vice presidents, this course provides a proven set of global best practices to help achieve fast time to market. It equips students with project-integration and risk-management tools and techniques to get outstanding results in industries such as systems, software, IT, Web, integrated circuits, hardware, services, medical, biotech, and more. Topics include how to integrate all aspects of a project; manage project scope; conduct efficient project status-review meetings; elicit, analyze, and validate product requirements; and successfully manage project risks. JEFF SCHLAGETER, MSEE, PMP. 10 meetings: Wednesdays, 6:30 9:30 pm, January 20 March 24. Fee: $840 ($756 through Jan. 6) (use course-section number to enroll) FRANK M. MANGINI, MSEE, M.B.A., PMP. ONLINE, January 11 March hours. Fee: $840 ($756 through Dec. 28) (use course-section number to enroll) Project Leadership and Communication X486.5 BUSAD (3.0 quarter units) 27.5 hours HRCI PHR, SPHR and GPHR general recertification credit 30.0 hours Institute PMP Professional Development Units This course equips students with the soft skills needed for managing projects, including leadership, communications, team organization and development, conflict management, quality management, and negotiating. Participants explore vital aspects of participative management to build commitment, leadership styles, organizational cultures and configurations, interpersonal skill development, project staffing, and working with distance-separated teams. Students also gain valuable skills to establish clear project goals, overcome communication problems, write performance reports, and manage agreement. Participants learn to distinguish project leadership versus project management, improve project communications, build commitment to the project, successfully manage conflict and use the Johari Window to assess their interpersonal skills. INSTRUCTOR: TBA. 10 meetings: Mondays, 6 9 pm, January 25 April 5 (no meeting Feb. 15). Fee: $840 ($756 through Jan. 11) (use course-section number to enroll) PROJECT AND PROGRAM MANAGEMENT CERTIFICATE Not unit-specific REQUIRED COURSES Units Course W Sp Su F Applied Project Integration and Risk Management Project Leadership and Communication Role of the Project Manager FREE PROGRAM OVERVIEW Project and Program Management & Advanced Applied Learn about the increasing industry demand for trained project managers, and the challenges they face in today s market. Get a taste of what the classroom experience is like from a mini seminar on how to plan a project quickly and effectively using the latest proven project management techniques. Thursday, 6:30 8:30 pm, January 14. No fee, but enrollment is required (use course-section number to enroll) EARLY ENROLLMENT REQUIRED FOR ONLINE COURSES ONLINE COURSES are largely self-study with instructor support through threaded discussion groups, and sometimes scheduled online chats. Some instructors may allow students to pace themselves following the published syllabus, enabling them to accelerate through the material and finish early. However, all students must complete and submit all assignments by the scheduled end date. Grades are issued for the entire class approximately two weeks after the scheduled end date. Online courses begin and end on the announced dates. You may register at any time through the published start date of the course. However, students who enroll more than 10 days in advance of the course start date will receive their logon information prior to start of the course. Logons for later enrollments will be processed within 10 business days of enrollment. Late registrations, when accepted, require permission of both the instructor and academic director. ELECTIVE COURSES (Choose any three) Units Course W Sp Su F Specialized Creating the Successful Project Team Decision-Making Tools and Techniques Extreme/Agile Managing Projects at Young Companies Managing Projects with Microsoft Project Managing Software Projects Managing the Development of New Products Negotiation Principles and Techniques Project Procurement: Outsourcing and Contract Management Schedule Optimization Techniques for Managers held in classroom offered online both classroom and online sessions are available Visit ucsc-extension.edu for the most current program schedule. PROJECT MANAGEMENT INSTITUTE PMI is the global association of project management professionals that administers the popular PMP Certification. Those individuals looking to make project management a career should consider joining PMI at pmi.org. SILICON VALLEY PMI The Silicon Valley Chapter of PMI, one of its most active chapters, serves the South Bay and can be reached at pmisv.org. NEW LOCATION: For maps and directions, go to ucsc-extension.edu. To enroll: Use your major credit card at ucsc-extension.edu or call (408)

4 PROJECT AND PROGRAM MANAGEMENT Applied X418. BUSAD (3.0 quarter units) 30.0 hours Project Management Institute PMP Professional Development Units 27.5 hours HRCI PHR, SPHR and GPHR general recertification credit This final course in the certificate program entails developing a simulated but realistic team project. Students are given tools to facilitate the development of their project. Emphasis is placed on practical application of PM principles, processes, and techniques affecting control, cost management, effective project tracking, and outsourcing. Students also learn how to use methods to minimize scope creep. Topics include project portfolio management techniques as well as how to estimate project costs and forecast investment returns; apply cybernetic-control techniques to schedules and budgets; use earned-value management (EVM) to track and control projects; fast-track and crash the project s critical path; use stochastic techniques to ensure accurate project schedules; and apply project management principles in a simulated team project. Prerequisite(s): Role of the Project Manager, Project Integration and Risk Management and Project Leadership and Communication. 10 meetings: Tuesdays, 6:30 9:30 pm, January 19 March 23. Fee: $840 ($756 through Jan. 5) (use course-section number to enroll) Elective Courses Decision-Making Tools and Techniques X401.1 CMPE (1.5 quarter units) 15.0 hours Project Project managers effectiveness is directly proportional to their decision-making ability. Using modern-day computer tools and techniques, this course is designed to improve participants handling of project schedules, product design trade-offs, project cost estimating, problem solving and project risk analyses. Through hands-on examples, exercises and homework using spreadsheet techniques and Internet tools, participants build confidence using decisionsupport tools and applying practical decision-making methods. Topics include spreadsheet modeling and decision analysis, decision tools for project schedule management, multicriteria decisions using the Analytic Hierarchy Process (AHP), project cost decisions, computer tools to optimize product designs, when and how to use decision trees, managing schedule and cost uncertainties, and selecting the most appropriate decision-making tool. Prerequisite(s): Ability to use prepared programs on personal computers (course does not require any programming). JAMES J. PARK, PMP. SANTA CLARA LAB 5 meetings: Mondays, 6:30 9:30 pm, February 1 March 8 (no meeting Feb. 15). Fee: $705 ($ through Jan. 18) (use course-section number to enroll) Managing Projects at Young Companies X479.8 BUSAD (1.5 quarter units) 15.0 hours Project Standard practices and techniques in the PMBOK work very well at established companies, but are not always applicable to young companies or fast-track projects. In these turbulent environments, change occurs faster, so managers and executives need to learn how to customize and use generally accepted project-management practices in circumstances where project timelines are compressed. Topics include adapting planning, scheduling, tracking, and control techniques to accelerated projects; leadership, politics, and the strategic aspects of project management; key project-management processes; managing virtual and crossfunctional teams; and Web-based project management. ROBERT C. DORFMAN, Ph.D., PMP. 2 meetings: Saturdays, 8:30 am 5 pm, January 23, 30. Fee: $685 ($ through Jan. 9) (use course-section number to enroll) Managing Projects with Microsoft Project X479.7 BUSAD (1.5 quarter units) 15.0 hours Project This course presents practical concepts and techniques for using a commonly available, but often-misused, management tool to reduce the time spent on planning and increase the time available to manage the project. The course is based on PM processes, not on software features, so students learn how to effectively leverage the tool during all phases of project management: from requirements analysis, detailed planning, and tracking/implementation to close-out. Topics include preplanning activities, defining tasks and resources, resource leveling, schedule optimization, establishing buy-in, tracking actual data, multiple projects and users, resource pooling, customizing the software, and valuable add-on tools. No software programming experience is required. JAMES J. PARK, PMP. SANTA CLARA LAB 2 meetings: Saturdays, 8:30 am 5 pm, March 13, 20. Fee: $705 ($ through Feb. 27) (use course-section number to enroll) Managing the Development of New Products X450.7 BUSAD (1.5 quarter units) 15.0 hours Project Learn the best practices that project managers use worldwide to get results in half the time and half the cost. This course addresses the root problem and demonstrates proven techniques to create product visions, build effective teams, make wise cost-benefit-risk trade-offs, and learn the step-by-step development flow in order to achieve fast time to market. Also covered are the five keys to doing it right the first time, and the seven sins that derail rapid product development. This course shows you how to put common sense into practice and get outstanding results in industries such as hardware, software, IT, Web, systems, services, medical, and biotech. JEFF SCHLAGETER, MSEE, PMP. ONLINE, February 8 March hours. Fee: $685 ($ through Jan. 25) (use course-section number to enroll) Also of Interest PMP Examination Preparation: 35 Hour BUSAD (3.5 CEU) Hours Institute Contact Hours Raise your career to the next level by obtaining the international standard credential in, PMI s Professional (PMP SM ). With our expert instruction, students who have completed this course have had impressive success rates in passing the PMP exam the first time. Our 35-hour course gives you a thorough, in depth review of the exam context and content, by reviewing PMI s A Guide to the Body of Knowledge (PMBOK Guide), the source document for the exam. Also covered is the Professional and Social Responsibility domain, not included in the PMBOK Guide but on the exam. We will also cover qualifying and applying for the exam, as well as test taking techniques. On the last day we will give a 200 question practice exam so you can get a feel for what it takes to sit for the four hour exam. Recently credentialed PMPs will come to the class for Q and A about their experience taking the worlds most widely accepted credential exam. JIM SLOANE, B.S., PMP. 5 meetings: Fridays, Saturdays, 9 am 5 pm, March 5 20 (no meeting Mar. 19). Fee: $920 ($828 through Feb. 19) (use course-section number to enroll) The PMP Exam Application to take the exam must be made to PMI. Upon approval, the applicant will be authorized to take the PMP Certification Exam, scheduled regularly in the Bay Area. Go to pmi.org/ for more information on the PMP Certification Examination. For questions, call Jim Sloane at (408) or jim@jsloane-pmp.com. 4 For expanded course descriptions and textbook information, visit ucsc-extension.edu. To buy textbooks, go to ucsc-extension.edu/bookstore.

5 ADVANCED APPLIED PROJECT MANAGEMENT Certificate Program Advanced Applied Project Management (AAPM) Program Overview In response to demand from our PPM certificate graduates, UCSC Extension in Silicon Valley is introducing a new certificate in Advanced Applied (AAPM). Any project management certificate holder from a University of California Extension is eligible for this program. An accelerated track is available exclusively to PPM students at UCSC Extension in Silicon Valley. Beyond project managers who have mastered the fundamentals, Silicon Valley companies also need senior leaders with breadth, vision and strategic acumen to drive results across multiple initiatives as well as divisional, geographic, and cultural lines. This higher level of responsibility requires not only demonstrated ability as a project manager but also deeper command and application of the latest management science, decision support systems, and competitive scheduling methods. Based on decades of experience educating the region s most skilled professional project managers, our new AAPM certificate is designed to deliver precisely these skills. The program covers clear-cut advanced applied techniques grounded in research-based theory and real-world cases, including the use of analytical hierarchy processes to drive decision making, strategic thinking and problem solving, and competitive project scheduling. The AAPM Difference Our AAPM program is grounded in our hallmark applied curriculum, with its real-world approach. All courses are 100% PMI reviewed and approved and PMBOK4 compliant. In addition, the entire curriculum qualifies for credit toward Master of Science degrees in from leading national universities. This level of quality is offered exclusively by UCSC Extension in Silicon Valley. The program features some of the nation's best project management educators, all of whom are Master Project Managers certified by the American Academy of Project Management. Your instructional team will include one of the profession s most widely published authorities, faculty from a prestigious national graduate school, and a cadre of seasoned Silicon Valley practitioners, each possessing decades of field experience and exceptional teaching abilities. Audience and Benefits For project, program, portfolio, and product development managers, as well as senior management and administrators, our AAPM certificate: Provides practicing project managers a path for continued professional growth Prepares managers to develop, integrate and implement projects and programs that reflect the vision, goals, and culture of their organizations Develops systems level strategic thinking abilities and their application to complex projects Guides you in how to operate effectively within corporate political environments Conveys the skills and processes for corporate and division-level resource allocation, risk analysis, fiscal optimization, scheduling across departments, and progress monitoring Uses methods and models consistent with the project management best practices Shows how to deal with cultural differences while managing and delivering projects Certificate Requirements Total of seven courses Four core required courses Three advanced electives Accelerated Track Current students and certificate graduates who complete three out of four of the available advanced electives as part of their PPM certificate can earn the AAPM certificate by completing the four required courses and the one remaining advanced elective. Eligibility Registrants must have already completed all four required courses in Project and Program Management (PPM). However, this means that students who are still completing their PPM electives may immediately begin working toward their AAPM Certificate. Any applicant who has completed the basic PPM Certificate program Any applicant holding any comparable UC Project Management certificate Any applicant holding any other certificate so long as the content of the program is substantially identical to UCSC Extension s ADVANCED APPLIED PROJECT MANAGEMENT CERTIFICATE Not unit-specific REQUIRED COURSES Units Course W Sp Su F Analytic Planning for Project Success Office Strategic Case Studies in Strategic Thinking and Problem Solving ELECTIVE COURSES (Choose any three) Units Course W Sp Su F Decision Making Tools and Techniques Extreme/Agile Negotiation Principles and Techniques Schedule Optimization Techniques for Managers held in classroom offered online both classroom and online sessions are available Visit ucsc-extension.edu for the most current program schedule. FOR CERTIFICATE APPLICATION INFORMATION AND INFORMATION ON TRANSFERRING CREDIT FROM OTHER SCHOOLS, GO TO UCSC-EXTENSION.EDU. Program Coordinator MICHAEL D. TAYLOR, M.S., MPM, FAAPM, see program coordinator for Project and Program Management, page 2. Get Certified Qualify for Master s Degree Credit The Business and Management Department has secured transfer agreements with the University of Denver and University of Wisconsin Platteville. These agreements specifically assist students who have achieved a PPM Certificate and would like to pursue an online Master of Science degree. Applicants to master s degree programs must hold a bachelor s degree from an accredited institution and fulfill each school s admissions requirements in addition to the following. For information on these programs, contact the Business and Management Department at (408) , or program@ucsc-extension.edu. Graduate-Degree Credit Transfer Agreements for PPM Certificate Holders University of Denver, University College Before entering the University of Denver, University College s Master s Degree in Technology Management Program, the student must complete the UCSC Extension PPM Certificate with an overall 3.0 gradepoint average. Completion of the UCSC Extension PPM Certificate equates to 9 graduate credits in the University of Denver, University College s Master s Degree in Technology Management Program in the following manner: University of Denver, University College courses MOTM 4400, Principles of 3 quarter credits MOTM 4460, Tools and Techniques 3 quarter credits MOTM 4480, Leading Successful Projects 3 quarter credits University of Wisconsin Platteville Before entering the UW Platteville M.S. in Project Management Program, the student must complete the UCSC Extension PPM Certificate with an overall 3.0 grade-point average. Completion of the UCSC Extension PPM Certificate equates to 9 graduate credits in the UW Platteville M.S. in Project Management Program in the following manner: University of Wisconsin Platteville Courses PM 7010, Techniques I 3 semester credits PM 7020, Techniques II 3 semester credits Elective 3 semester credits NEW LOCATION: For maps and directions, go to ucsc-extension.edu. To enroll: Use your major credit card at ucsc-extension.edu or call (408)

6 ADVANCED APPLIED PROJECT MANAGEMENT Required Courses Strategic Case Studies in X BUSAD (2.0 quarter units) 21.0 hours Project This course analyzes complex project management issues in documented real-world project scenarios. Participants undertake an accelerated learning regimen based on critical examination and detailed analysis of actions taken, decisions made and their consequences for the project and its stakeholders. In the process, students identify advantages and disadvantages of various project management methodologies. Emphasis is on identifying best practices, selecting appropriate alternatives and proposing effective implementation plans. Topics include an introduction to the case study method, factors significantly influencing project execution, proactive risk and conflict management, and the impact of agile projects on large organizations with multiple dispersed teams. Prerequisite(s): All four required courses in the Project and Program Management Certificate. FRANK M. MANGINI, MSEE, M.B.A., PMP. ONLINE, January 25 March 19. Fee: $790 ($711 through Jan. 11) (use course-section number to enroll) Strategic Thinking and Problem Solving X402.4 BUSAD (2.0 quarter units) This course is designed to take participants beyond the basics of project management by addressing advanced tools and techniques for managing projects. The course encompasses systems thinking, managing uncertainties, and managing innovation in projects. Participants will come away from this course equipped with high-level tools and applications designed to ensure project management success. Topics include: applying systems thinking in project management, power and politics for project managers, whole-brain project management, dealing with cultural differences, achieving high-performance project management, defining success and failure, improving decisions in projects, managing uncertainty in projects, and improving project management processes. ONLINE, January 25 March 19. Fee: $790 ($711 through Jan. 11) (use course-section number to enroll) Elective Courses Decision-Making Tools and Techniques For course description, see page 4. FREE PROGRAM OVERVIEW Project and Program Management & Advanced Applied Project Management For event description, see page 2. Thursday, 6:30 8:30 pm, January 14. No fee, but enrollment is required (use course-section number to enroll) EARLY ENROLLMENT REQUIRED FOR ONLINE COURSES ONLINE COURSES are largely self-study with instructor support through threaded discussion groups, and sometimes scheduled online chats. Some instructors may allow students to pace themselves following the published syllabus, enabling them to accelerate through the material and finish early. However, all students must complete and submit all assignments by the scheduled end date. Grades are issued for the entire class approximately two weeks after the scheduled end date. Online courses begin and end on the announced dates. You may register at any time through the published start date of the course. However, students who enroll more than 10 days in advance of the course start date will receive their logon information prior to start of the course. Logons for later enrollments will be processed within 10 business days of enrollment. Late registrations, when accepted, require permission of both the instructor and academic director. Wireless Access at UCSC Extension in Silicon Valley Wireless Internet access is provided throughout our Santa Clara facility. Students may need to install protective software on their laptops to use our wireless network. 6 For expanded course descriptions and textbook information, visit ucsc-extension.edu. To buy textbooks, go to ucsc-extension.edu/bookstore.

7 ADVANCED APPLIED PROJECT MANAGEMENT Now Enrolling! Advanced Applied Offered Exclusively at UCSC Extension in Silicon Valley New Advanced Applied Certificate program UCSC Extension in Silicon Valley now offers a full graduate certificate in Advanced Applied. Demand is rising for advanced education in project and program management To stay competitive, many graduates of our Project and Program Management (PPM) Certificate have inquired about advanced educational opportunities in applied project management. Powerful new curriculum grounded in real-world practice The hallmarks of our PPM program are its real-world orientation and hard-hitting practical know-how. These same qualities apply to our advanced certificate program. Same convenient location in Santa Clara As with our nationally recognized PPM Certificate, all courses are offered right here in the heart of Silicon Valley. Exclusive New Benefit for PPM Certificate Graduates Master Project Manager Internationally Recognized Credential Exclusive new benefit for our PPM Certificate graduates PPM Certificate holders are now automatically eligible for the internationally recognized MPM credential awarded by the American Academy of (AAPM). Certification exam requirement waived After receiving their certificate, PPM program graduates may apply directly to the AAPM to waive the MPM credentialling examination requirement. Any PPM graduate is eligible This benefit is available to any PPM Certificate graduate regardless of when they earned their certificate from UCSC Extension in Silicon Valley. FOR DETAILS VISIT: CONTACT US AT: Business and Management Department, (401) or program@ucsc-extension.edu SiliconValley K N O W L E D G E YO U P U T T O W O R K NEW LOCATION: For maps and directions, go to ucsc-extension.edu. To enroll: Use your major credit card at ucsc-extension.edu or call (408)