Cisco Channel Partner Program

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1 Channel Partner Program Gold, Silver, Premier, and Select Certification Requirements Technology and Architecture Specialization Requirements Career Certifications for the Individual Certification & Specialization Benefits For the Partner Market recognition, branding and differentiation from your competitors Sales promotions and Co-marketing resources Financing Incentives and Promotions from Rewards for facilitating the adoption of advanced technologies Service and support from For the Individual Develop skills and expertise Increase their value to the company Command a greater salary Be distinguished from other network professionals through the attainment of a certification or specialization recognized throughout the industry

2 it Learning Solution takes you to your Partnership! s industry-leading program and certification branding uniquely differentiates you and your solutions, and the way in which you are perceived by customers. Based on your individual business goals and strategy, we support you choosing the most appropriate options of s Channel Partner Program. In close contact with your management we analyze your qualification gaps and needs to build a perfectly tailored training plan to ensure you have the requested certifications and qualifications for your desired partnership. Feel free to get in touch if you have any questions about the Channel Partner Program and our training offering. You can find the contact details on the back cover. Partner Certifications Certification reflects a partner s breadth of technology skills across certain technologies. The certifications include: Select, Premier, Silver, and Gold. Partner Specializations Specialization reflects the depth of a partner s skills in a particular technology. There are four levels of specialization: Entry, Express, Advanced, and Master, each representing greater capabilities in sales, technical, and lifecycle services. Partner Specializations Entry-level Specializations Small Business Small Business Foundation Express-level Specializations Express Foundation Express Unified Communications Advanced-level Specializations Technology Specializations Advanced Unified Communications Advanced Security Advanced Wireless LAN Advanced Routing & Switching Advanced Unified Fabric Advanced Unified Computing Architecture Specializations Advanced Borderless Network Architecture Advanced Collaboration Architecture Advanced Data Center Architecture Master-level Specializations Master Unified Communications Master Security New Certification and Specialization Framework The new certification and specialization framework will be required for all Channel Partners beginning August To ensure a smooth recertification process, is providing a generous transition period for existing Partners. Master Specializations Unified Communications Security 2 Specializations 3 Architectural Specializations Technology Skills Depth 1 Specialization Option 1: Small Business Option 2: Small Business Foundation 2 Specializations Option 1: Any Architectural Specialization Option 2: Express Foundation Option 1: Any 2 Achitectural Specializations Option 2: 1 Architectural Specialization + 1 Advanced Specialization 2 CCIEs Customer Satisfaction Support Infrastructure Advanced Borderless Network Architecture Advanced Collaboration Architecture Advanced Data Center Architecture 4 CCIEs Select Premier Silver Gold Integrated Technology Skills Breadth 2 On-line Booking

3 Channel Specializations Entry Level Specializations Small Business Foundation AM SBF for Account Managers E-Learning SBFAM Exam #60-26 SE SBF for Engineers E-Learning SBFE Exam #60-39 Small Business AM SMB Solutions for Account Managers SMBAM Exam # E-Learning SE SMB Solutions for Engineers E-Learning SMBE Exam # Express Specializations Express Foundation AM CSE Certification Express Foundation Sales SE CCDA Certification Express Foundation Design FE CCNA Certification Express Foundation Field CXFA Express Foundation AM E-Learning CXFS Express Foundation SE E-Learning CXFF Express Foundation FE E-Learning CXFA Exam # CXFS Exam # CXFF Exam # Express Unified Communications AM CSE Certification IP Communications Express Sales SE CCNA Certification IP Communications Express Unified Communications Express AM IIUC2 IOS UC Part 2 UCXAM Exam # LCSE Exam # IIUC2 Exam # LCSE Exam # Advanced Technology Specializations Advanced Routing & Switching AM CSE Certification Routing & Switching Sales SE CCDA Certification Advanced Routing & Switching Solutions FE CCNP Certification Advanced Routing & Switching Field Advanced Routing & Switching for AMs WAAS for AMs QOS Quality of Service ROUTE IP Routing RSSSE Routing & Switching Solutions for System Engineers CWAAS Wide Area Application Services QOS Quality of Service ARSFE Advanced Routing & Switching for Field Engineers CWAAS Wide Area Application Services ARSAM Exam # WAASAM Exam # RSSSE Exam # WAASSE Exam # ARSFE Exam # WAASFE Exam #642-6 Advanced Security AM CSE Certification Security Sales SE CCDA Certification Security Solutions & Design FE CCNP Security Certification Web Security Field Engineer ASAM Advanced Security for Account Managers How to Sell Web Security Solutions SSSE Security Solutions for System Engineers IronPort: Introduction to HTTP & HTTPS How to Sell Web Security Solutions WSCPT Web Security for Channel Partners Lifecycle Services Advanced Security ASAM Exam # SSSE Exam # WSFE Exam #60-68 LCSAS Exam #60-7 3

4 Channel Specializations Advanced Technology Specializations Advanced Unified Communications AM CSE Certification Advanced IPC Sales AUCAM Advanced Unified Communications Account Manager SE CCDA Certification IPC Design UCAD UCs Architecture & Design QOS Quality of Service Lifecycle Services for Advanced UC FE * * * * CCNP Voice Certification Unified Contact Center Express Lifecycle Services for Advanced Unified Communications UCCXD Deploying Unified Contact Center Express AUCAM Exam # LCSE Exam # UCAD Exam # QOS Exam # LCSAUC Exam #60-21 LCSAUC Exam #60-21 UCCX Exam # CCDA Certification Unity Design CUDN Unity Design & Networking CUDN Exam # CCNA Certification Unity Support Rich Media Communications IUC Unity Connection IUC Exam # ICRMC IP Video Conference Rich Media Communications CVOICE Voice over IP CRMC Exam # CVOICE Exam # * These roles are not allocated. Individuals with the preceding badges can meet this requirement, whether or not they are filling the required job roles (AM, SE, or FE). Advanced Wireless Lan AM CSE Certification Advanced Wireless LAN Sales SE CCDA Certification Advanced Wireless LAN Presales FE CCNA Certification Advanced Wireless LAN Implementation WLAS Wireless LAN Advanced Sales IUWNE Unified Wireless Networking Essentials IUWVN Unified Wireless Voice Networks Lifecycle Services for Advanced WLAN IUWNE Unified Wireless Networking Essentials CUWSS Conducting Unified Wireless Site Survey Lifecycle Services for Advanced WLAN AWLANAM Exam # IUWNE Exam # IUWVN Exam # LCS Exam # IUWNE Exam # CUWSS Exam # LCS Exam # Advanced Unified Fabric AM CSE Certification Sales for Unified Fabric Technology SE CCDA Certification Unified Fabric Technology Design FE CCNA Certification Unified Fabric Technology Support DCNSS Data Center Networking Solution Sales DCNSS Exam # DCUFD Designing Data Center Unified Fabric DCSNS Designing Storage Networking Solutions DCUFI Data Center Unified Fabric ICSNS Storage Networking Solutions IASNS Advanced Storage Networking Solutions DCUFD Exam # DCSNS Exam # DCUFI Exam # ICSNS Exam # Advanced Unified Computing AM CSE Certification Sales for Unified Computing Technology SE Unified Computing Technology Design FE Unified Computing Technology Support DCUCAM Data Center Unified Computing for Account Managers PSDCUCAM Exam # DCUCD Data Center Unified Computing Design DCUCD Exam # DCUCI Data Center Unified Computing Implementation DCUCI Exam # On-line Booking

5 Advanced Architecture Specializations Advanced Borderless Network Architecture AM CSE Certification Borderless Networks Sales for Architecture Architecture SE FE 1 (R&S) FE 2 (Security) FE 3 (Wireless) CCDP Certification or CCDE or CCIE R&S or CCIE Security or CCIE Wireless or CCA CCNP Certification or CCIE R&S CCNP Security Certification or CCSP professional-level certification or CCIE Security CCNA, CCNP or CCIE Wireless or Adv WLAN Implementation /Field Borderless Networks Architecture Design Borderless Networks R&S Support Borderless Networks Security Support Borderless Networks Mobility Support Sales Essentials(CSE) v6.0 Quickstart for Borderless Networks Selling the Borderless Networks Architecture Quickstart for Borderless Networks Selling the Borderless Networks Architecture Borderless Networks Architecture Technology Borderless Networks Architecture Technology WAAS Field Borderless Networks Architecture Technology Securing the Web with Web Security Appliance (PASWSA) Borderless Network Architecture Technology Conducting Unified Wireless Site Survey (CUWSS) Unified Wireless Voice Networks (IUWVN) Advanced Collaboration Architecture AM CSE Certification Collaboration Sales for Architecture Architecture SE FE * * * CCDA Certification CCNP Voice Certification CCNA Certification Collaboration Architecture Design Collaboration Support Unity Support Rich Media Communications IP Contact Center Express Sales Essentials (CSE)v6.0 (to match exam) Business Edition 6000 For Account Managers TelePresence Video Sales Introducing Voice and Unified Communications Administration (ICOMM) v8.0 Business Edition 6000 for Sales Engineers Voice Comm. & QoS (CVOICE) Unified Comm Mgr, Part 1 (CIPT1) Express TelePresence Video Solutions ILT TelePresence Video Field Engr for Express (PATVFEEv1.0) ABNAME Exam # ABNASEE Exam # ABNFEE Exam # WAASFE Exam #642-6 ABNFEE Exam # WSFE Exam #60-68 ABNFEE Exam # CUWSS Exam # IUWVN Exam # CSE Exam # BE6KAM Exam # PATVSS Exam # ICOMM Exam # BE6KSE Exam # PATVFEE Exam # CVOICE Exam # CIPT1 Exam # IUC Unity Connection IUC Exam # CRMC IP Video Conference Rich Media Communications CVOICE Voice over IP CRMC Exam # CVOICE Exam # UCCXD Deploying Unified Contact Center Express UCCX Exam # * These roles are not allocated. Individuals with the preceding badges can meet this requirement, whether or not they are filling the required job roles (AM, SE, or FE). Advanced Data Center Architecture AM CSE Certification Data Center Sales for Architecture Architecture SE FE 1* (Unified Computing) FE 1* (Unified Computing) FE 2* (Unified Fabric) FE 2* (Unified Fabric) FE 3 (Application Services) CCNP Certification CCNP Certification CCNA Certification Data Center Architecture Design Data Center Support for Unified Computing *Option 1 Data Center Support for Unified Computing *Option 2 Data Center Unified Fabric Support *Option 1 Data Center Unified Fabric Support *Option 2 Data Center Application Services Support Quickstart for DC/Virtualization Architecture DCUCAM Data Center Unified Computing for AMs DCNSS Data Center Networking Solution Sales Quickstart for DC/Virtualization Architecture DCUCAM Data Center Unified Computing for AMs DCUFD v4 or v Designing DC Unified Fabric DCUCD v4 Data Center Unified Computing Design or DCUCD v Designing DC Unified Computing DCUCI v4 DC Unified Computing Implementation or DCUCI v DC Unified Computing DCUCI v4 DC Unified Computing Implementation or DCUCI v DC Unified Computing Troubleshooting Unified Computing (DCUCT) v.0 DCUFI v4 or v Data Center Unified Fabric DCUFI v4 or v DC Unified Fabric Troubleshooting Unified Fabric (DCUFT) v.0 DCASI 2.0 Data Center Application Services PSDCUCAM # DCNSS Exam # PSDCUCAM # DCUFD v4 Exam # or DCUFD v Exam # DCUCD v4 Exam # or DCUCD v Exam # DCUCI v4 Exam # or DCUCI v Exam # DCUCI v4 Exam # or DCUCI v Exam # DCUCT Exam # DCufi v4 Exam # or DCufi v Exam # DCufi v4 Exam # or DCufi v Exam # DCufT Exam # DCASI Exam #642-97

6 Career Certifications for the Individual Five Certification Levels: offers five levels of certification: from Entry and Associate, the basic levels of networking certification, to the advanced level of, and up to and Architect, the highest certification level for network specialists. Eight Certification Tracks: Certification can be attained in various fields: Routing & Switching, Design, Security, Service Provider, Service Provider Operations, Storage Networking, Voice and Wireless. Architect Associate Entry Architect CCDE - Design CCIE Routing & Switching - Routing & Switching CCIE Security - Security CCIE Service Provider - Service Provider CCIE SP Operations - Service Provider Operations CCIE Storage Networking - Storage Networking CCIE Voice - Voice CCIE Wireless - Wireless CCDP - Design CCNP - Network CCNP Security - Network Security CCNP SP Operations - Network Service Provider Operations CCNP Voice - Network Voice CCNP Wireless - Network Wireless CCIP - CCDA - Design Associate CCNA - Network Associate CCNA Security - Network Associate Security CCNA SP Operations - Network Associate Service Provider Operations CCNA Voice - Network Associate Voice CCNA Wireless - Network Associate Wireless CCENT - Entry Networking Technician CCT Routing & Switching - Technician R&S CCT Data Center - Technician Data Center CCT TelePresence - Technician TelePresence Certifications Next to the general qualification programs, certifications are available to demonstrate competence in specific technology areas, solutions, and/or job roles. Data Center Certifications Data Center Networking Infrastructure Data Center Networking Infrastructure Design Data Center Networking Infrastructure Support Data Center Networking Sales Data Center Application Services Data Center Application Services Design Data Center Application Services Support Data Center Storage Networking Data Center Storage Networking Design Data Center Storage Networking Support Data Center Unified Computing Data Center Unified Computing Design Data Center Unified Computing Support Advanced Routing & Switching Certifications Routing & Switching Field Routing & Switching Sales Routing & Switching Solutions Foundation for Channel Partners Express Foundation Design Express Foundation Field Express Foundation Sales Wireless LAN Certifications Advanced Wireless LAN Design Advanced Wireless LAN Field Advanced Wireless LAN Sales Collaboration Certifications Contact Center IP Contact Center Express IP Telephony Advanced IP Communications Sales IP Communications Express Sales IP Communications Express IP Telephony Design Voic & Messaging Unified Presence Unity Design Unity Support Video Rich Media Communications TelePresence Installations TelePresence Solutions MeetingPlace MeetingPlace Design MeetingPlace Sales MeetingPlace Support VPN & Security Certifications ASA Firewall Security IOS Security IPS Network Admission Control Security Sales Security Solutions & Design VPN Security Web Security Field Engineer 6 On-line Booking

7 Routing & Switching Storage Service Provider SP Operations Security Voice Wireless Design Level Level CCIE Routing & Switching Lab Exam 360 Learning Learning CCNP Network Troubleshooting & Maintaining IP Networks (TSHOOT) Exam IP Switched Networks (SWITCH) Exam IP Routing (ROUTE) Exam CCIE Storage Networking Lab Exam CCIE Storage Networking Power Lab (CCIESANPL) Individual Training CCNP Network Troubleshooting & Maintaining IP Networks (TSHOOT) Exam IP Switched Networks (SWITCH) Exam IP Routing (ROUTE) Exam CCIE Service Provider Lab Exam CCIE Preparation Lab Service Provider (CCIESP) Individual Training CCIP MPLS (MPLS) Exam Configuring BGP on Routers (BGP) Exam Quality of Service (QOS) Exam IP Routing (ROUTE) Exam CCIE SP Operations Practical Exam Individual Training Individual Training CCIE Security Lab Exam Individual Training Individual Training CCNP Security Network Deploying ASA VPN Solutions (VPN) Exam Intrusion Prevention System (IPS) Exam Deploying ASA Firewall Features (FIREWALL) Exam Securing Networks with Routers & Switches (SECURE) Exam CCIE Voice Lab Exam 360 Learning Learning CCNP Voice Network Troubleshooting Unified Communications (TVoice) Exam UC Manager Part 2 (CIPT2) Exam UC Manager Part 1 (CIPT1) Exam UC VoIP & QoS (CVOICE) Exam Integrating Unified Communications Applications (CAPPS) Exam CCIE Wireless Lab Exam CCIE Wireless Lab Power Workshop (CCIEWL) CCIE Wireless Written Power Workshop (CCIEWW) CCNP Wireless Network Unified Wireless Mobility Services (IUWMS) Exam Unified Wireless Voice Networks (IUWVN) Exam Advanced Unified Wireless Security (IAUWS) Exam Conducting Unified Wireless Site Survey (CUWSS) Exam CCDE Design Practical Exam CCDE Lab Exam Power Workshop (CCDEL) CCDE Written Exam Power Workshop (CCDEW) CCNP SP Operations Network Maintaining Service Provider Quality of Service (MSPQS) Exam Maintaining Service Provider VPNs & MPLS Networks (MSPVM) Exam Maintaining Service Provider Routing Protocols (MSPRP) Exam Operational Foundations for Service Provider Core Networks (OFCN) Exam CCDP Design Designing Network Service Architectures (ARCH) Exam IP Switched Networks (SWITCH) Exam IP Routing (ROUTE) Exam Entry & Associate Level CCENT Entry Networking Technician Interconnecting Network Devices Part 1 (ICND1) Exam CCNA Network Associate Interconnecting Network Devices Part 2 (ICND2) Exam or Interconnecting Network Devices: Accelerated (CCNAX) Exam CCNA SP Operations Supporting Service Provider IP NGN Operations (SSPO) Exam CCNA Security IOS Network Security (IINS) Exam CCNA Voice Introducing Voice & UC Administration (ICOMM) Exam CCNA Wireless Unified Wireless Networking Essentials (IUWNE) Exam CCDA Certified Design Associate Designing for Solutions (DESGN) Exam Sales Certification CSE Sales CSE Sales Essentials 2 or 3 CSE Exam #646-20/-206 7

8 Certifications Advanced Routing & Switching Routing & Switching Field CCNP Certification ARSFE Advanced Routing & Switching for Field Engineers CWAAS Wide Area Application Services Routing & Switching Solutions CCDA Certification RSSSE Routing & Switching Solutions for System Engineers CWAAS Wide Area Application Services Routing & Switching Sales CSE Certification ARSAM Advanced Routing & Switching for AMs WAASAM Wide Area Application Services for AMs Data Center: Networking Infrastructure, Application Services, Storage Networking, Unified Computing Data Center Application Services Design CCDA Certification DCASD Designing Data Center Application Services DCASD Exam # Data Center Application Services Support CCNA Certification DCASI Data Center Application Services DCASI Exam # Data Center Networking Infrastructure Design CCDA Certification DCUFD Designing Data Center Unified Fabric DCUFD Exam # Data Center Networking Infrastructure Support CCNP Certification DCNI-1 Data Center Network Infrastructure 1 DCUFI Data Center Unified Fabric Wireless LAN Advanced Wireless Lan Design CCDA Certification Advanced Wireless Lan Field CCNA Certification Advanced Wireless Lan Sales CSE Certification CWLF Wireless LAN Fundamentals CWLAT Wireless LAN Advanced Topics Lifecycle Services for Advanced Wireless CWLF Wireless LAN Fundamentals CWLAT Wireless LAN Advanced Topics Lifecycle Services for Advanced Wireless WLAS Wireless LAN Advanced Sales ARSFE Exam # WAASFE Exam #642-6 RSSSE Exam # WAASSE Exam # ARSAM Exam # WAASAM Exam # DCNIS-1 Exam # DCUFI Exam # Data Center Networking Sales CSE Certification DCNSS Data Center Networking Solution Sales DCNSS Exam # Data Center Storage Networking Design CCDA Training DCSNS Designing Storage Networking Solutions DCSNS Exam # Data Center Storage Networking Support CCNA Training ICSNS Storage Networking Solutions ICSNS Exam # IASNS Advanced Storage Networking Solutions Data Center Unified Computing Design VCP (VMware Certified ) DCUCD Data Center Unified Computing Design DCUCD Exam # PLUS one of the following options: CCDA Certification and DCUCD Qualifier Exam DCSNS and DCNID Certifications Data Center Unified Computing Support VCP (VMware Certified ) DCUCI Data Center Unified Computing Implementation DCUCI Exam # PLUS one of the following options: CCNA Certification and DCUCI Qualifier Exam ICSNS and DCNIS Certifications Foundation for Channel Partners Express Foundation Design CCDA Certification CXFS Express Foundation SE CXFS Exam # Express Foundation Field CCNA Certification CXFF Express Foundation FE CXFF Exam # Express Foundation Sales CSE Certification CXFA Express Foundation AM CXFA Exam # AWLANSE Exam # AWLANFE Exam # AWLANAM Exam # On-line Booking

9 Security & VPN ASA CCNA Security Certification FIREWALL Deploying ASA Firewall Features VPN Deploying ASA VPN Solutions FIREWALL Exam # VPN Exam # Firewall Security CCNA Security Certification FIREWALL Deploying ASA Firewall Features SECURE Securing Networks with Routers & Switches FIREWALL Exam # Secure Exam # IOS Security CCNA Security Certification SECURE Securing Networks with Routers & Switches Secure Exam # IPS CCNA Security Certification IPS Intrusion Prevention System IPS Exam # Network Admission Control CCNA Security Certification Canac NAC Appliance 3 CANAC Exam # Security Sales CSE Certification ASAM Advanced Security for Account Managers ASAM Exam # Security Solutions & Design CCDA Certification SSSE Security Solutions for System Engineers SSSE Exam # IronPort: Introduction to HTTP & HTTPS How to Sell Web Security Solutions VPN Security CCNA Security Certification SECURE Securing Networks with Routers & Switches VPN Deploying ASA VPN Solutions Web Security Field Engineer CCNP Security Certification WSCPT Web Security for Channel Partners LCSAS Lifecycle Services Advanced Security Secure Exam # VPN Exam # WSFE Exam #60-68 LCSAS Exam #60-7 Collaboration Advanced IP Communications Sales CSE Certification AUCAM Advanced Unified Communications Account Manager AUCAM Exam # LCSE Exam # IP Communications Express Sales CSE Certification UCXAM Unified Communications Express AM IP Communications Express CCNA Certification IIUC2 IOS Unified Communications Part 2 UCXAM Exam # LCSE Exam # IIUC2 Exam # LCSE Exam # IP Contact Center Express UCCXD Deploying Unified Contact Center Express UCCX Exam # IP Communications Design CCDA Certification UCAD Unified Communications Architecture & Design QOS QoS Lifecycle Services for Advanced Unified Communications UCAD Exam # QOS Exam # LCSAUC Exam #60-21 MeetingPlace Design DMPS Designing Unified MeetingPlace Solutions 3 DMPS Exam # MeetingPlace Sales CSE Certification SMPS Selling Unified MeetingPlace Solutions SMPS Exam # MeetingPlace Support IMPS MeetingPlace Solutions IMPS Exam # Rich Media Communications CCNA Certification ICRMC Implem. IP Video Conference Rich Media Comm. CVOICE Voice over IP CRMC Exam # CVOICE Exam # Unified Presence PRSDI Unified Presence Design & Implementation 3 PRSDI Exam # Unity Design CCDA Certification CUDN Unity Design & Networking 4 CUDN Exam # Unity Support IUC Unity Connection 3 IUC Exam # TelePresence Installations ITI TelePresence Installation ITI Exam # TelePresence Solutions CCNA Certification ITS TelePresence Solutions PITS Physical Installation of TelePresence Systems 4 2 ITS Exam #

10 Authorized Training it Learning Solution (itls) training offerings are as multifaceted as the diverse technologies and specialized solutions your company and workforce need. Routing & Switching CISCO COMPLETE itls offers the full range of training, from entry-level to high-end specialty courses. We can ensure you are prepared to master the challenges of certification and specialisation. Unified Communications Architecture Specialisations itls had acquired three Architecture Specialisations: Advanced Borderless Networks, Advanced Data Center and Collaboration. TOP COACHES Whatever specialised insight, skills, and consulting you may need, itls has the right expert and training for you. All our instructors are -certified specialists with extensive practical experience in their specialty fields. TelePresence RIGHT THERE ON SITE We offer regularly scheduled training in many locations in Asia to help you plan and implement your training programme to your best benefit. Our certified instructors will also conduct every type of training session on site at your company s premises. Digital Media Suite (DMS) TAILORED COURSES Our experts will be delighted to tailor and conduct training to suit your needs. CERTIFIED in asia itls is certified in Asia as a Learning Partner. Data Center & Virtualization ADVANCED TECHNOLOGY LABS Putting hands-on exercises and the latest equipment to good use, we convey the knowledge you need to operate complex network infrastructures. CISCO LEARNING CREDITS Learning Credits are a convenient and efficient way to purchase and manage authorised training. They enable customers to increase productivity and improve network optimisation while safeguarding training budget and monitoring training expenditures. Security & VPN Learning CENTER Our online learning center helps you achieve your certification goals quickly and without administrative effort because we act on your behalf, shouldering all the responsibility for managing certification projects. Wireless 10 On-line Booking

11 About it Learning Solution High-end IT Training and Consulting We can help your company gain and develop all the technology skills it needs to rise to high-end challenges. After all, technology is the tool and only those who master it can capitalize on its benefits. Our customers and partners rely on us, and for very good reasons. itls provides the IT know-how you need. Virtualisation and data center, voice, video and unified communications, security, wireless networking or optical technologies whatever specialised insight, skills, and consulting you may need, itls has the right expert for you. itls is there for you in more than 1 countries across Asia. itls s experts train and advise major companies in all industries, leading service providers, and government agencies. Serving customers across Asia, itls sales offices can be found in Australia, China, India, Taiwan, Hong Kong and Singapore. itls and its parent company, Fast Lane, is one of the leading and largest Learning Partners worldwide. The fastest growing Learning Partner, itls offers you the full training curriculum, from entry-level to specialised high-end courses, in all regions across the globe. itls and its parent company is the only global NetApp Learning Partner. An authorised NetApp training partner, itls offers original NetApp training programmes worldwide. NetApp-certified specialists with extensive storage experiences conduct the training. itls is the training provider of choice when it comes to virtualised data center solutions. As an authorised training partner of, NetApp and Citrix, we get you ready to rise to the challenges of planning and making the most of future-focused data center solutions. The parent company of itls has developed courses of its own covering all key future technologies. What s more, our offering comprises many other vendors and organisations training programmes, for example, Brocade, CA, Check Point, Citrix, CompTIA, HP, ITIL, LPI, Microsoft, Novell, Oracle, PRINCE2, Red Hat, RSA Security, SAP, Symantec, Trend Micro, and VMware. itls gives you access to a lab infrastructure unrivalled worldwide. itls customers enjoy the use of training and demo labs for all areas of high-end networking. Equipped with the latest devices and technologies, our high-end labs provide first-rate service and raise the bar for training quality. Our project consultants can access these labs from any location. itls services satisfy the most discerning demands. A comprehensive evaluation system ensures itls lives up to the most rigorous quality standards. With professional experience and excellent teaching skills, all our instructors and consultants transfer knowledge efficiently and effectively. itls employees response is swift and courteous. Rest assured you will always enjoy friendly, competent service and a quick response to your every request, even at shortest notice. For example, we can deploy troubleshooting experts within a few hours and organize on-site training including a coach, equipment, and course materials within 24 hours. 11

12 itls sales offices and training venues across Asia Australia - Sydney* Level 9, 31 Market Street, 2000 Sydney Phone: Web: Australia - Melbourne# Pepperstorm Pty Ltd Level 11, 499 St Kilda Road Melbourne, 3004 Victoria, Australia Phone: Australia - Sydney # Housley Communications Suite 1301, 132 Arthur Street North Sydney NSW 2060 Australia Telephone: China - Beijing* Rm 2804, Block C, Ocean Int'l Center, East 4th Ring Road, Chaoyang District, Beijing, phone: fax: web: China - Shanghai* Room 1203,Tongquan Building, No.678, Gubei Road, Changning Dist., Shanghai, phone: fax: web: China - Hong Kong* Rm 808-9, Miramar Tower, 132 Nathan Road, Tsimshatsui, Kowloon, Hong Kong Phone: Fax: Web: Japan* Fast Lane Company (Fast Lane Institute for Knowledge Transfer Japan, Inc.) 6 JK floor Nishi-Shinbashi, Minato-ku, Tokyo Building, Japan Phone: Web: Indonesia - Jakarta Nusantarajaya Setiabudi 2 Building, 6th Floor Suite 606 Jl. HR Rasuna Said Kav. 62 Jakarta India - Bangalore* Unit 2201A, 22nd Floor, WTC Bangalore Brigade Gateway, Rajajinagar Extension, Malleswaram, Karnataka Bangalore 600 Tel. +91 (0) Fax. +91 (0) India - Bangalore# Amstar Technologies Unit 104 Ground Flr, 4th Cross13th Main, th Sector, H.S.R. Layout Koramangala Bangalore Karnataka, India Tel Fax: Malaysia - Kuala Lumpur# Iverson Associates Sdn Bhd Suites T113 - T114, 3rd Floor, Centrepoint Lebuh Bandar Utama, Bandar Utama, 47800, Petaling Jaya, Selangor, Malaysia. T. (603) New Zealand 4 Queen Street Level 2 Tower Centre Auckland New Zealand 1010l Philippines - Makati# TrendsNet Inc 16th Floor Trafalgar Plaza 10 H.V. dela Costa Street Salcedo Village, 1227 Makati City Phone: Philippines - Quezon City# IT Group Inc Unit 8 Topy s Place, Alcos Global I.T. Park, Calle Industria, Baguymbayan, Quezon City, 1110 Tel/Fax: Singapore* 28-A Kandahar Street Singapore, phone: fax: web: Taiwan - Taipei* 11F, No. 390, Sec.1, Fuxing South Road, Taipei, TAIWAN phone: fax: web: Thailand - Bangkok 11 Q-House Sathorn Building., 20th Fl., South Sathorn Rd., Thungmahamek, Sathorn, Bangkok Thailand Vietnam - Ho Chi Minh City Tan Duc IT School, 103 Pasteur St, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam * itls Sales Office # Authorized Resell Partner For more information about itls or for course enrollment in your area, please contact the nearest sales office in your area or visit itls web site: 2013 it Learning Solution

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