SOLUTION PROVIDER OF CHOICE

Transcription

1 SOLUTION PROVIDER OF CHOICE Profile Screening Services Profile Security Integrated Services Inc.

2 Pre-Employment Screening Insurance & WSIB Investigations Security Management Consulting Labour Disruption & Contingency Planning Legal, Financial & Forensic Services Corporate Security Services Integrated Security Services

3 ABOUT PROFILE GROUP OF COMPANIES - a licensed and insured private investigation and consulting agency providing thorough objective and professional results since Profile Screening Services - offers a variety of pre-employment background screenings at competitive prices with very fast turnaround times. Profile Security Integrated Services - services all integrated systems needs - CCTV (including IP video), alarm, access control, system maintenance, project management and full system integrations. Our key management staff and several of our senior consultants hold the professional designation of CPP (Certified Protection Professional). A CPP is a dedicated professional who has demonstrated their competency through an intensive qualification and testing program in the areas of security, investigative solutions and best business practices. As a result, individuals holding this coveted designation are recognized as proven leaders. Our Investigations Manager also has their PCI (Professional Certified Investigator) designation. Profile stongly believes in the value of education and professional certification, and the many degrees and designations held by our staff is a testament to this conviction. Our consultants offer our clients over two hundred years of collective experience from diverse backgrounds including law enforcement, the military, and both the public and private sectors. At Profile we understand the risks companies encounter while operating in today s world. Our security management consultants offer companies the tools necessary to understand and manage risks, keeping their business in business. Our broad range of services include every aspect of crime prevention, loss recovery and security solutions. Please see the enclosed informational inserts on our service offerings: Pre-Employment Screening Insurance & WSIB Investigations Security Management Consulting Labour Disruption & Contingency Planning Legal, Financial & Forensic Services Corporate Security Services Integrated Security Services

4 PRE-EMPLOYMENT SCREENING Profile Screening Services offers pre-employment background screenings at competitive prices with expeditious turnaround times. Negligent hires cost companies large amounts in recruiting, training, re-training, lost opportunities and potential legal costs. Bad hires have a negative impact on morale, productivity, work quality, and internal and external relationships. A comprehensive background check conducted by Profile Screening Services can help to identify positive and negative career and behaviour patterns of a prospective hire. Our pre-employment background screening provides companies with the information to make informed hiring decisions. Profile RTS (Real Time Screening), provides our clients with real-time web based access to their reports. This enables you and your staff to securely login to our web server and view the status of your pending screening requests as they are being conducted. You can see the status of your screening requests, view the results obtained to date and even print your report directly from this interface. Given that we work in a global environment, time differences are no longer an issue because you can access this system twenty-four hours a day, seven days a week! We realize that recruiting takes time and that time is essential when attempting to hire the right individual for a position. By accessing the results of the screening during the process, an employer can confidently make an accelerated offer to a candidate he/she might have otherwise lost. The screening process is a cost reduction tool for our clients. Since results can be viewed and monitored while they are gathered, a client may recognize that a candidate is not a good match for the company. At this point the screening process on the individual can be terminated in order to examine a better-suited candidate for the position in question. We offer the following screening services: Criminal Records Check (Canada and US) Credit Bureau Report - Consumer and Commercial (Canada and US) SIN Verification Driver s Abstracts (Canada and US) Employment & Personal References (Global) Education & Credential Verification (Global) Verification of Professional Associations (Global) Speaker, Presenter & Author Verifications (Global) Identification Verification Bankruptcy Searches Liens/Civil Litigation Searches 2nd Generation Interviews Exit Interviews Terrorist Watch List Searches Profile Screening Services

5 INSURANCE & WSIB INVESTIGATIONS Claims Experience Since our beginning in 1990, has successfully assisted the private industry in gathering the evidence needed to combat fraudulent insurance and WSIB claims. Our investigators have appeared to provide professional testimony in insurance, WSIB, ministry, criminal and civil arbitrations and proceedings. In order to effectively reduce fraudulent claims, litigators and insurance/safety professionals must be provided with accurate information and reliable evidence. All of our investigators are properly trained and comply with all current legislation, regulations, and privacy considerations to ensure that the evidence presented stands up to any challenges. We conduct surveillance with the utmost discretion, and provide supporting video documentation, accompanied by a written report of our findings. Profile has worked with a multitude of insurance, government, and private industry companies over the years in controlling insurance, WSIB claims and costs. We regularly conduct training classes for companies on ways to control costs and get the most value from surveillance. Accident & Collision Reconstruction Our accident reconstruction specialists have successfully presented three-dimension forensic simulations of motor vehicle collisions and industrial accident evidence in criminal and civil courts within the province of Ontario. In addition to our two Level Four accident reconstruction investigators, Profile employs the services of a registered Doctor of Chiropractic medicine and Certified Kinesiologist. Our doctor provides enhanced medical reviews of reconstruction and surveillance files, going one step further by providing our clients with additional evidence and documentation. Upon reviewing surveillance video, a professional opinion is provided whether the claimed injuries could have resulted from the accident or if the activity observed is consistent with the claimed injuries and restrictions. Witness Interviews Our investigators have mastered the verbal and non-verbal skills required to conduct a live interview including how to reduce the effects of the interviewer/subject relationship on the statement, and at the same time be alert to the red flags of deceptive verbal statements. Statement Taking Statements can be evaluated for consistency, logic and linguistic indicators of deception. Interviewees focus on the content of their stories, editing what to disclose unaware of their unconscious choices in the ways in which they describe events. Our investigators have mastered the science of statement analysis and can decipher an interviewee s intended meaning by focusing on word choice and sentence construction.

6 SECURITY MANAGEMENT CONSULTING Managed Security Programs Profile Investigation is pleased to offer a new and innovative service, providing a cost effective security program for companies. Our board certified consultants can act as in-house security managers/directors on a retainer basis. This cost efficient approach allows companies to benefit from a best practice perspective. This is an attractive alternative in that companies are spared from having to incur the expenses pertaining to professional salaries, benefits, and expenses on payroll. Our consultants can integrate into all aspects of a company s operations. The benefit of our managed security program is that a company has only to pay for security consulting whenever needed. Risk Management Solutions An experienced board certified security consultant from Profile can conduct a survey of a company s location(s), offering recommendations on ways to improve the existing physical security program or design that would protect your facility and employees. This survey determines specific facility vulnerabilities that would require additional safeguards. Our consultants can also work with companies to create or update policies on sensitive security issues, including workplace violence, data security, pre-employment screenings, emergency contingency plans and drug and alcohol abuse. Our consultants will provide the tools needed to keep your business in business. Theft/Fraud Prevention Programs At Profile, we realize that no two companies are the same; consequently, we never institute the same procedures or techniques. The first step is to scan or survey an organization in search of flaws or weaknesses within the system that allow any persons or groups the opportunity to divert or steal assets. We can provide a range of services for numerous areas of theft and fraud (internal/external, employee, vendor/contractor, secret commission, conflict of interest, expense abuse, salesperson activity, etc.). Our consultants are experienced in preventing and detecting theft and fraud in diverse environments with the aim of tailoring a program to satisfy specific needs. Security Program Evaluations Our board certified consultants can review your current security program to ensure that current best practices are applied to protect your facility and employees. Our consultants help institute a security program for both new companies or for those expanding to new locations. Additionally we perform periodic reviews of security programs to ensure that facilities are always up-to-date with best practices and latest technologies. At Profile, we are forthright when reporting what we find and offer realistic solutions. Development of Policies & Procedures Here at Profile, we understand that trust is vital. Our clients can be assured that we will assist in developing policies and procedures to protect their confidential information and goods. Our staff utilizes its vast experiences to assist companies in developing and implementing policies on key issues including workplace violence, data security, pre-employment screenings, emergency contingency plans, drug and alcohol abuse, and sexual harassment.

7 LABOUR DISRUPTION & CONTINGENCY PLANNING Pre-Disruption Our consultants can survey your facility and analyze any previous labour disputes your company may have experienced in order to identify any vulnerabilities to threats of sabotage, theft, fire, arson, subversities, etc. We can then work with your management team to plan any safeguards needed to protect these vulnerabilities. Our consultant can recommend the number of security personnel needed to adequately protect your facility and employees. Evidence Gathering (Injunctions/Criminal) At Profile, our staff is well trained in gathering and preserving the evidence needed for obtaining injunctions. Our Investigators (Injunction Teams) are experienced in the evidence (video and written documentation) courts require for injunctions or criminal charges. Members of our management staff are professional in the proper processing, handling, and storage of evidence to maintain the chain of custody. Law Enforcement Liaison Profile Investigation has a solid reputation and excellent rapport with all police departments and labour liaison personnel. Our co-ordinator serves as your liaison between your management team and the local police. It is imperative that the company representing your interests has not only solid related service references, but also has a good reputation and rapport with the police. Video Surveillance Our co-ordinators establish a central control point, which is situated with a full view of the main picket area. Investigative operatives with video cameras are strategically set-up to monitor picket lines. Our video surveillance is executed in a manner in which the picketers on the line are aware they are being monitored and taped, but not done in a way that is antagonistic. In addition to assisting in the pursuit of an injunction, the use of video cameras are likely to deter and de-escalate incidents to help defend against any fraudulent claims of injury or abuse on the picket-line. Demonstration/Picket Line Management Our labour disruption co-ordinator meets with local labour police liaison, members of your management team and representatives from the union in attempts to establish an acceptable protocol. Any movement of goods is controlled and supervised with the co-ordinator and management. Employee/Management Awareness Training We help management teams prepare for problems before negotiations breakdown (sit-ins, vandalism, etc.) Our labour disruption coordinator trains your management and employees who must cross the picket line on security awareness during a disruption (picket line protocol, proper picket line crossing, what to expect during a labour disturbance). Typically the average worker never crosses a picket line; thus, in order to avoid potential negative occurrences, it is crucial they are properly trained on what to expect and what not to do. Replacement Workforce & Transportation Through our staffing and logistics company, Profile can provide a replacement workforce as well as the transportation of your product and staff. We can supply replacements for any position required from unskilled workers to licensed trades, or management and professional staff. Profile provides the security and control measures to keep your business in business.

8 LEGAL, FINANCIAL & FORENSIC SERVICES Criminal Investigations Our agency includes experienced police and military intelligence personnel with proven track records of investigating criminal activities including fraud, internal and external theft, cargo theft, sabotage, and harassment. Our investigators gather the required evidence and prepares the file for presentation in court. Due to their background and training, our Investigators are well versed in providing clear, concise and reliable courtroom testimony. Our staff can also liaison with legal staff to provide case management including locating witnesses, obtaining statements, and preparing for court. Our senior investigator has over thirty years experience in law enforcement and is qualified to prepare a Crown Brief or an Anton Piller order. Proprietary Information & Intellectual Property Protection Corporations need to be aware of methods to protect operating information such as trade secrets, marketing strategies, sales data and personnel records. Profile can prepare policies and procedures for effective protection of your vital resources. An important part of our investigation service offerings is the development of enforcement strategies, offering protection to the holders of copyrights, trademarks and patents. Fraud Management, Asset Tracking & Recovery The volume of fraud has increased substantially in recent times and must be investigated by competent professionals. Corporations are often victims of internal theft and fraud. Assets misappropriated through theft, fraud and other defalcations are disposed of or hidden by the perpetrator. Tracing and identifying the proceeds of crime from your corporation allows you to recover its value. Offshore accounts are no longer a mystery. Our forensic accounting specialist has thirty-five years experience in law enforcement, private investigation, executive management, and holds the following designations: B.Comm Honours, CMA, CFE, and CPP. Competitive Intelligence & Due Diligence Companies today must be progressive and develop competitive intelligence as an integral part of its business practice. Profile can assist in developing CI programs. Do you know who is holding the pen on the other side of the table in your merger or acquisition plans? Protect your interests! Conduct due diligence investigations into the integrity and background of your future business associate. Electronic Sweeps Our technicians employ countermeasures to help protect your company from invasions and thefts due to surveillance wiretaps and bugs. Many corporate trade secrets are compromised and executives have been kidnapped for ransom due to inside information gained by wiretaps and bugs. Our technicians use state of the art equipment to sweep for transmitters, phone bugs, and other surveillance bugging devices. DNA Analysis/Fingerprinting Identification & Handwriting Analysis/Examination Profile is affiliated with the only private forensic laboratory in Canada that is accredited by the Standards Council of Canada (SCC) and the American Society of Crime Laboratory Directors Accreditation Board (ASCLD). Our trained investigators collect and analyze samples from incident scenes, and thereby utilize forensic investigation methods to conduct product tampering/contamination investigations, threatening letter cases, accident reconstruction, drug and alcohol testing, fingerprint identification and handwriting analysis.

9 CORPORATE SECURITY SERVICES C-TPAT and FAST Compliance & Certification Governmental agencies around the globe have responded to global threats by increasing the scrutiny of crossborder shipments, passing new regulations, stepping-up inspections, and requiring accurate and timely shipping documents. One of the more significant regulations affecting cross-border trade between Canada and the USA is the Customs Trade Partnership Against Terrorism (C-TPAT) and Free and Secure Trade initiatives. Profile is certified by Export Development Canada as an EDC approved advisory service authorized to conduct security analysis of businesses applying for C-TPAT certification. We conduct thorough evaluations of the company s critical infrastructure with the aim of providing the necessary direction and assistance to ensure businesses are in compliance with C-TPAT. Executive Security Awareness Training & Close Protection Profile s Executive Protection Consultants conduct security evaluations covering residences, businesses, travel routes, and client activity patterns. At Profile, we realize that the safety and security of your personnel, property, and information directly impacts your daily operations. We train executive staff to recognize and deal with any potential security threat. Our Executive Protection Agents help to keep influential executives and at-risk individuals out of harm s way. Our agents are thoroughly trained and specialize in proactive security procedures designed to recognize, analyze, and neutralize risks before they become problems. Our agents provide an executive and his/her family with twenty-four hour surveillance and protection when required. Internal Control Reviews Inventory shrinkage and other mysterious losses are not a cost of doing business. Efficient internal controls and other operating procedures is not only the key to minimizing these losses, but also the most cost effective steps in preventing losses. Third Party Audits Are your suppliers providing the goods and services they have been contracted to do? Are your suppliers acting in your best interest? Do some employees have interests in your suppliers? Auditing your suppliers and other relationships will provide that comfort. Undercover Operatives Profile specializes in supplying undercover investigators for difficult investigations where someone on the inside needs to infiltrate the organization to deal with the issue. Our operatives are deployed in various types of industries to hold positions with required skill sets from retail to manufacturing and technical or professional certifications. Our operatives are familiar with complicated theft and fraud rings, drug and alcohol abuse issues, time theft and management issues. Private Investigator Training Our agency is registered as authorized trainers with the Ministry of Community Safety and Correctional Services. We offer the full training course for individuals entering the industry as well as the necessary refresher courses for those already in the industry. Our board certified trainer can come to your location; minimizing the downtime to make your training experience more convenient.

10 INTEGRATED SECURITY SERVICES Access Control & Alarm Systems Whether your intended application is a small stand-alone system or a large multi-site networked configuration, Profile Security Integrated Services has a system to meet your needs. The benefits of an access control system are to reduce theft, protect valuable assets and monitor/limit access to sensitive areas. By limiting access, you can effectively control your business and provide a safe environment for your employees. Access Control Systems determines and records who goes where and when and eliminates the need to issue keys for your building and its sensitive areas. These systems are supported and interfaced with sophisticated door monitoring and intrusion alarms to provide a complete security solution. CCTV (Closed Circuit Video Surveillance Systems) & Network IP Cameras The benefits of a CCTV system are: to deter theft and vandalism, monitor employee safety and high traffic areas, reduce fraudulent accident claims, and help reduce liability exposure and insurance costs. CCTV system cameras are sophisticated and provide excellent video images even in low light situations. Profile also offers network IP cameras which are stand-alone devices that allows a user to view live, full motion, high quality video from anywhere on a computer network, even over the Internet, using a standard web-browser. These video images are displayed on high-resolution video monitors and stored on Digital Video and Network Video Recorders (DVR s and NVR s). Our applications specialist will recommend the right system for your facility and improve perimeter or internal lighting as required. System Design & Integration Profile Security Integrated Services will provide a skilled and experienced team of system application specialists to tailor a security system specific to your needs and requirements. These systems can, if appropriate, be integrated with existing security or building control systems. The design of your security systems must take into consideration the requirements of each individual application, the variety of system solutions available and the abilities of the system user. At Profile we pride ourselves on our ability to recommend the best system suited for your application and budget. Project Management & Installation The proper installation of your security system is absolutely critical to ensure that the system operates transparently. A good security system must integrate seamlessly into your organization without taking away your focus from day-to-day operations. Profile provides a Project Manager to oversee the installation of your security system. Maintenance & Warranty Audits Just as the installation is important to the success of the security system, the maintenance program is equally important. Profile can design a maintenance program specific to the system and equipment already installed at your facility. Regular maintenance of your security system will provide many years of service to reduce or eliminate costly system downtime. Profile Security Integrated Services will provide a warranty audit of existing systems, even those of our competitors. Profile Security Integrated Services Inc.

11 Mission Statement Profile will deliver Quality and Professional Service to its clients. We achieve this by Understanding your specific needs and requirements. Our goal is to Earn and Develop long-term business Partnerships with all of our clients. 936 The East Mall, Suite 300 Toronto, Ontario M9B 6J9 Tel: Fax: Toll Free: