CHECKING SWITCH KIT QUICK. EASY. CONVENIENT. Customer Service Center 888-8CAPFED ( )

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1 QUICK. EASY. CONVENIENT. CHECKING SWITCH KIT Customer Service Center 888-8CAPFED ( ) Monday - Friday 7am to 11pm Saturday 9am to 6pm Sunday 12 noon to 5pm capfed.com (2/14)

2 1. Open a Capitol Federal account. Select the account that is right for you based on the information we ve provided in this kit, or discuss your options with a customer service representative. WHY SHOULD I SWITCH? From True Blue Mobile banking and True Blue Online to Smart ATMs and a range of product offerings, Capitol Federal offers the checking solutions that make it easy to balance your finances, and your life. At CapFed, you are not limited to one account fits all. We provide the account that fits your lifestyle. From First Blue to Heritage Blue and everything in between. We ve taken the hassle out of switching banks. Follow these simple steps to join the True Blue family. We are delighted to have you. Learn more by scanning the QR code or visiting capfed.com/switchkit 2. Balance and discontinue using your previous checking account. Once you receive your Visa True Blue Direct Debit card and/or Capitol Federal checks, discontinue use of your old checking account. Do balance this account and allow for all previously set-up auto-debits to clear. 3. Switch your direct deposits. Discuss and fill out the appropriate forms with your employer to switch your direct deposit information. If applicable, don t forget to change your account information with your retirement plan administrator, brokerage account administrator, the Social Security Administration, etc. 4. Switch your automatic and online payments. Switch your automatic payments by contacting the company you are paying. Provide them your new CapFed checking account information. See the list at the back of this booklet to assist you with the process. This information includes: Checking Account # Capitol Federal Routing # Close your old account. Once payments have cleared, visit your previous bank and close your old account. Be sure to give them your new account information, so they know where to send any balances.

3 FIRST BLUE CHECKING Introductory checking account for Teens Available to customers No minimum balance fee True Blue Online, mobile Visa True Blue Direct Debit card* Enroll in TBO to use Mobile web app and text banking - Check balances - Pay bills - Transfer funds - Deposit checks The perfect account to start teens out on the right financial foot by giving them the tools to manage their own account, while also giving parents the peace of mind knowing, as a joint account holder, they ll have to the account. This is a simple account to help teens learn realworld money management skills that will last a lifetime. * Certain restrictions apply. ** At capfed.com, download the mobile app with your phone. SIMPLE BLUE CHECKING Our most popular account No minimum balance fee True Blue Online, mobile Visa True Blue Direct Debit card* This checking account offers the flexibility of a Capitol Federal checking account, combined with the online services you need and expect. Pay bills, review transactions and transfer funds online. You ll also enjoy a Visa True Blue Direct Debit card for VISA transactions, along with the convenience of no transaction fees at all CapFed ATMs and participating Walgreens ATMs.*** * Certain restrictions apply. ** At capfed.com, download the mobile app with your phone. ***Capitol Federal cardholders receive no transaction fee to all Capitol Federal ATMs, Walgreens ATMs in the Kansas City metro area, and all participating Walgreens across Kansas. See capfed.com for locations and a complete list of ATMs.

4 GENUINE BLUE CHECKING No monthly service charge with an average daily balance of $1,000 or more Interest-bearing checking (on balances of more than $100) True Blue Online, mobile Visa True Blue Direct Debit card* Enroll in TBO to use Mobile web app and text banking - Check balances - Pay bills - Transfer funds - Deposit checks Put your account to work earning interest on your checking dollars with our Genuine Blue Account. Conveniently pay bills and transfer funds online with True Blue Online. Make purchases with your Visa True Blue Direct Debit card and take advantage of no transaction fee to our CapFed ATM network and the Walgreens ATM network.*** * At capfed.com, download the mobile app with your phone. Mobile app fee may applyfor check deposits. ** Certain restrictions apply ** Capitol Federal cardholders receive no transaction fee to alll Capitol Federal ATMs, Walgreens ATMs in the Kansas City metro area, and all participating Walgreens across Kansas. See capfed.com for locatioons and a complete list of ATMs. HERITAGE CHECKING HERITAGE BLUE No monthly service charge Non-Interest-bearing checking True Blue Online, mobile Heritage Traveler e-newsletter Heritage Travel Club Membership Visa True Blue Direct Debit card* HERITAGE PLUS Offers all benefits as Heritage Blue, with the addition of the following: No monthly service charge with an average daily balance of $1,000 or more Interest-bearing checking on balances of more than $100 Limited two free boxes True Blue duplicate checks per year. All customers, ages 50 or better, can enjoy featured trips and day trips offered each year through the Heritage Travel Club - all while having the ability to earn interest and easily manage your checking account online or at any branch. Visit capfed.com/heritage to see a list of featured trips. * At capfed.com, download the mobile app with your phone. ** Certain restrictions apply

5 Since you ve opened an account, you ll want to make sure your regularly occurring bill payments continue smoothly. You may like paying them using the bill pay function in True Blue Online. Maybe you ve set up an automatic debit of your account initiated by your utility company, etc. Whichever method you prefer, you may use the checklist below to help you pay your bills, using your new checking account at Capitol Federal. Mortgage/ Rent payment Electric Gas Water Trash Car payment Insurance Cable TV/Satellite Phone Internet Mobile phone Switch to True Blue Online Bill Pay Change account being auto-debited Branch Locations Topeka Seven Locations Greater Kansas City Kansas and Missouri Twenty-Four Locations Lawrence Four Locations and Loan Production Office Manhattan Two Locations Emporia One Location Salina One Location Greater Wichita Eight Locations ATM Locations: Located at each branch Off-Premise ATMs Walgreens ATMs Learn more by scanning the QR code or visiting capfed.com/locations PayPal Others:

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