1 2014 ANNUAL REPORT
2 BOARD OF DIRECTORS PRESIDENT Lynette D. Hurd Vice President, Branch Manager Union Bank of California VICE PRESIDENT Robin Traylor Partner Seltzer Caplan McMahon Vitek TREASURER Richard Mackey Vice President, Corporate Communication LPL Financial SECRETARY Tammy Kwasigroch V.P., Retail Banking Mgr. Opus Bank PAST PRESIDENT Paul Davis Client Services Advisor, Delaware Valley Vistage International, Inc. MEMBERS AT LARGE Lisa Armacost, PhD Client Service Associate Family Wealth Management Sonya Berg Founder and CEO Zen Fashionista Judy Crippen CPA Nicole DeBerg Chief Operating Officer J. Craig Venter Brett Drake Program Manager Qualcomm Inc. Evelyn F. Heidelberg Partner Procopio, Cory, Hargreaves & Savitch LLP Larissa Kerstetter Consultant Mel Kurtulus, MD Physician San Diego Women s Health Bryan Lee Real Estate Agent San Diego City Homes Jaye Nash Peer Counselor Home Start, Inc. Jeff Simpson Client Executive Barney & Barney, LLC Evelyn Wiggins Attorney Law Office of Ferris & Britton Desiree Wilson Estate Planning & Taxation Specialist Legacy Wealth Transitions EXECUTIVE MANAGEMENT TEAM Laura A. Mustari, LCSW Chief Executive Officer Paula Guerra, PhD Director of Programs Glenda Maxwell, PHR Director of Human Resources Bryce Guthrie Director of Business and Finance Suzanne McClain Director of Development and Marketing PROGRAM MANAGEMENT TEAM Joyce Dickau, MPH Deputy Director of Programs Community Services for Families Bonnie Sabb, LMFT Team Leader, Mental Health Services Gerrie Fenton Program Manager, East Region First 5 First Steps
3 GREETINGS Home Start is proud to be entering its 43rd year of providing essential child abuse prevention services to families and children throughout San Diego County. This report is a comprehensive review of the services that we delivered to more than 31,000 individuals in San Diego County. Our mission is to assure the safety and resiliency of children by strengthening families and their communities. To treat and prevent child abuse, it is important that we not only address children who are at-risk, but the underlying issues and work with the whole family. Our services are not a hand out, but rather a hand up when families need it most. Through our staff, volunteers and donors we are able to bring a holistic approach to the lives of families across San Diego County. For local families in need, Home Start serves as a community safety net, providing evidence-based services, support and healing during times of great challenge. Caring and professional help, provided by our trained staff, is often the guiding hand or dose of encouragement our clients need to regain hope and move toward a healthy and promising future. This report summarizes the outcomes delivered by Home Start in 2014 and highlights the myriad of programs provided by our staff and volunteers. Our success is made possible through generous funding from government agencies, foundations, corporate partners and individuals. To everyone who has supported Home Start and the children and families that we serve, we extend our heartfelt gratitude for your willingness to make a difference with us, and for sharing our conviction that every child in San Diego deserves to live and thrive in a safe, stable and nurturing home. Home Start assures the safety and resiliency of children by strengthening families and their communities. Lynette D. Hurd Home Start, Board President Laura A. Mustari, LCSW Home Start, Chief Executive Offi cer
4 HOME START THRIFT BOUTIQUE January 23, 2015, marked the grand opening of Home Start s Social Enterprise and Thrift Boutique. Located in the Normal Heights/Kensington area of central San Diego, this project not only offers high-quality used clothing, furnishings and home décor, it serves as a training ground for our Maternity Shelter Program (MSP) residents. Through an innovative, respectful and compassionate job training program, Home Start staff assist MSP residents in building job readiness skills to successfully enter the workforce. Training includes sorting, pricing and displaying merchandise on the sales floor, cashiering, customer relations, marketing and branding, effective communications and responsible work etiquette. Please visit the Home Start Boutique at 3611 Adams Avenue. For further information please call or visit
5 Home Start served 31,445 18,114 received services (case management, emergency assistance, therapy, application assistance, tax preparation, etc.) clients during fiscal year ,331 received outreach and information
6 11,338 families with children ages 0-5 received outreach information regarding Medi-Cal through the Affordable Care Act (Covered California), and received information on the importance of preventative healthcare 1,152 children ages 0-5 received application assistance 297 pregnant women received application assistance HEALTHCARE ACCESS OUTREACH (HAO) AND COVERED CALIFORNIA NAVIGATOR PROGRAM Provides services to individuals and families who lack adequate health insurance. Regular health care is important for a child s well-being and physical development. We help families access public health insurance which is available at little to no-cost: > Medi-Cal: no-cost comprehensive health, dental and vision coverage for children and pregnant women > Access for Infants and Mothers (AIM): health insurance for uninsured pregnant women who are not eligible for Medi-Cal > Covered California enrollment assistance for individuals and families 392 adults received application assistance Funded in part by First 5 San Diego
7 COMMUNITY SERVICES FOR FAMILIES (CSF) The goal of CSF is to promote child safety, child well-being and stable living environments for children. > Home-based parent education and case management services > Linking families with community resources > Community-based parent education classes > Parent Partners - a peer support program for parents involved with Child Welfare Services Priority is given to families who are currently involved with Child Welfare Services. CSF services are free of charge and are offered in several regions of the County by Home Start and partner agencies. 779 families received in-home parenting education and case management services
8 MENTAL HEALTH PROGRAMS HOME START, INC. (HSI) COUNSELING CENTER With sensitivity to the needs of each individual and family we serve, our professional counselors offer therapeutic services to promote healing, personal growth, healthy interpersonal relationships, and positive life transitions. Through all of Home Start s Mental Health Programs: 389 children received therapy 493 calls received to the information and referral line PARENT-CHILD INTERACTION THERAPY (PCIT) PCIT is an evidence-based best practice supported by more than 30 years of research. Through an earpiece, specially trained therapists coach parents/caregivers as they interact with their child. Parents/caregivers learn relationship enhancing skills and parenting techniques for improving their child s behavior. CHILD ABUSE TREATMENT PROGRAM (CHAT) This program is specifically designed to provide therapy to youth 17 years of age and younger who have been victims of abuse. CRIME VICTIMS COUNSELING SERVICE (VOC) VOC provides adults, youth and families long-term trauma treatment to victims of crime.
9 MATERNITY SHELTER PROGRAM (MSP) The Maternity Shelter Program provides homeless women ages 18-24, who are pregnant or parenting, housing and supportive services. MSP supports these women with a home and educational programs to give them the tools they will need to become self-sufficient and develop healthy relationships with their children. Specifically, residents are provided with parenting education, job readiness training, financial literacy and higher education support. 27 homeless young women received housing and supportive services 38 homeless children received housing and supportive services
10 FINANCIAL OPPORTUNITY CENTER (FOC) 173 enrolled in the program 95 individuals obtained employment The FOC provides participants with the financial, employment and income support services for a three-year period through both one-on-one counseling and group workshops. By establishing long-term relationships, providing resources, focusing on debt reduction and asset accumulation, the FOC improves the overall quality of life for families. 100 individuals increased their net worth 72 individuals improved their credit scores 96 individuals increased their net income FAMILY SELF SUFFICIENCY SERVICES (FSS) s FSS offers families a hand-up through a continuum of care to help move individuals and families towards self-sufficiency. Working from a strength based perspective, each client is treated as a partner in the creation of individualized service plans designed to help them achieve selfsufficiency.
11 1,761 families received emergency food assistance 4,076 State and Federal returns prepared by Volunteer Income Tax Assistance (VITA) sites operated by Home Start s $4,335,702 in Federal refunds received by clients 3,962 individuals participated in nutrition education services 60 families received shelter assistance 5,432 individuals received case management services 129 individuals received rental assistance 383 individuals obtained employment s $203,007 in State refunds received by clients s $2,405,229 in Earned Income Tax Credits received by clients s $1,121,123 in Child Tax Credits received by clients
12 Statement of Financial Position June 30, 2014 and 2013 OPERATING ASSETS Cash 1,662,368 2,235,920 Grants and Accounts Receivable 1,146,479 1,074,667 Prepaid Expenses and other 60,818 59,047 Investments 1,278, ,003 Total Operating Assets 4,147,675 4,038,637 FIXED ASSETS Building, Land & Equipment less accumulated depreciation 2,511,328 1,759,404 Total Assets 6,659,003 5,798,041 LIABILITIES Accounts Payable 145, ,270 Accrued Expenses 384, ,979 Note Payable 846, ,000 Line of Credit - - Total Liabilities 1,376, ,249 financials 2013/14 NET ASSETS Unrestricted 5,153,048 4,819,549 Temporarily Restricted 129,469 49,243 Permanently Restricted - - Total Net Assets 5,282,517 4,868,792 TOTAL LIABILITIES AND NET ASSETS 6,659,003 5,798,041
13 Statements of Activities June 30, 2014 and 2013 REVENUE Contracts and Grants 5,856,441 4,727,664 Contributed Services and Materials 995, ,319 Program Service Fees 326, ,391 Contributions - Foundations 202, ,407 Contributions - Individuals and Other 144,747 1,593,888 Special Events (Net) 132, ,387 Interest Income and Other 138,936 23,380 Total Revenues 7,796,319 7,800,436 REVENUE 75.12% Contracts and Grants 12.77% Contributed Services and Materials 4.19% Program Service Fees 2.59% Contributions - Foundations 1.86% Contributions - Individuals and Other 1.69% Special Events (Net) 1.78% Interest Income and Other EXPENSES Salaries 3,591,993 3,024,634 Benefits 866, ,707 Contributed Services and Materials 995, ,319 Subcontracts 350, ,674 Occupancy and Utilities 325, ,365 Mileage 115,020 92,278 Emergency Assistance 370, ,804 Equipment 124,578 38,332 Other 643, ,925 Total Expenses 7,382,594 6,108,038 Change in Net Assets 413,725 1,692,398 EXPENSES 48.65% Salaries 11.74% Benefits 13.48% Contributed Services and Materials 4.74% Subcontracts 4.40% Occupancy and Utilities 1.56% Mileage 5.01% Emergency Assistance 1.69% Equipment 8.72% Other
14 In 2014, Our volunteers donated nearly 5,000 hours of service For information on how you can make a difference please call ext. 103 Volunteers support Home Start s ability to strengthen families and prevent child abuse. These valuable individuals and groups provide administrative and developmental support, serve on committees, provide income tax assistance, assist in our Thrift Boutique and at special events. donors 2013/14 Distinguished Circle $20,000 and above California Emergency Management Agency County of San Diego Health & Human Services County of San Diego Family Health Centers of San Diego First 5 Commission of San Diego County Jacobs Charitable Remainder Unitrust Local Initiatives Support Corporation McCarthy Family Foundation Neighborhood Healthcare North County Lifeline Palomar Health The Parker Foundation Price Family Charitable Fund Rady Children s Hospital Research Center Rodeki Foundation San Diegans for Healthcare Coverage SAY San Diego United Way of San Diego County US Department of Health & Human Services Administration for Children & Families US Department of Housing and Urban Development Benefactors $10,000-$19,999 Ellen Browning Scripps Foundation Internal Revenue Service Qualcomm Foundation SD Foundation/Stacy A. Matseas Charitable Fund SD Public Library Foundation Union Bank Foundation US Bank Valerie Jacobs and Norm Hapke Patron $5,000-$9,999 MAAC Family Asset Building Coalition OPUS Community Foundation Ray & Belinda Ford RHA, Inc. Samuel & Katherine French Fund San Diego Gas & Electric Scott & Sonya Offer SD Foundation Dr. Seuss Fund The Hal & Debby Jacobs Family Fund TJX Foundation Partners $1,000-$4,999 K. Andrew Achterkirchen Alliance HealthCare Foundation Allianz Global Investors US Holdings LLC Lisa Armacost & Kurt Hoffman Aneesa Baker Dr. Breffni & Gladys Barrett Sonya Berg Jo Berman Mohit Bhushan Blum & Clark BNSF Railway Foundation Anthony Bollotta Mark Bosola John Buchar Cricket Wireless Judith Crippen Chris Curtis Paul Davis Fundasion Monte de Piedad In-N-Out Burger Foundation IT4SD Jewish Community Foundation Bryan Lee Legacy Wealth Transitions George M. Hecht Rich Mackey Maeve McConville & Rita Pirkl McKesson Foundation Laura Mustari Nuffer, Smith, Tucker Pack Foundation Pardee Construction Procopio, Cory, Hargreaves & Savitch LLP Guillermo Rivas Kathy Rodriguez San Diego County Credit Union San Diego Foundation Cox Cares Fund San Diego Human Dignity Foundation Mark Schulze & Patty Mooney Sempra Energy Silvergate Bank David Smith Jaci Smith David Swanson UBS Financial, Inc. Vistage Tammy Weldner Wells Fargo Desiree Wilson Friends $100-$999 Nourdean Anakar Bradford Antt Holly Arnold Susan Atkins-Weathers Don Baker David Barnard Jennifer Barnes Janice Bart Charles Bass Kate Bedwell John Blair Bollotta & Associates, Inc. David Bombart Sandy Callan Gigi Cantin Susana Carter Dee Dee Castro Patty Clavell Emily Cole Gigi Cramer Jackson Crisp Don DeCoteau Bradford Dewan Joyce Dickau Debra Dold Margot Dorn
15 Jodi Doucette Brett Drake Jeffrey Dresser Michael Dunn Jennifer Dylan Yates Dawn Dzurilla Heidi Edgerly John & Linda Elder Trustee Christina Fedor Gerrie Fenton Michelina Ferrera Barry Fisch Hilda Ford Cara Franke Silvia Garcia-Cuevas Gary Gover Janice Graham Valerie Grandgirard Hal Grant Cinnamon Gray Marcia Green Bridget Grimes Paula Guerra Shirley Guo Moore Bryce Guthrie Vernita Gutierrez Kathy Hagerstrom Mary Hahlbohm Lyn Hall Cilla Hart Carolyn Harvey Evelyn Heidelberg Maria Herrera Hewlet Packard Company Kristi Hughes Adam Huston David Isaman & Janet McAfee Tim Johnson Terri Johnson Kathleen Johnson Kearen Karis R.J. Kelly Larissa Kerstetter Racquel Kolsrud Stephanie Konstantinis Steven Koudelka Eric Kudrna Tammy Kwasigroch Philip Lagreca Theresa LaTosh Leslie Laubscher Michelle Lee Elizabeth Lemesevski Elana Lesher David Libs Ami Lisewski Lester Machado Fiona Mackin-Jha Joel Martin Desiree Master Stacy Matseas Glenda Maxwell Sandi McCelland Suzanne & Tim McClain Rene McKee Deborah McKissack Michelle Mascolo-Brown Lorie Miles Cheli Mohamed Christina Moran Carol Morris Liz Morrison Tiffany Navarrete Nora Nido Barbara Norman Francesca Orlando Leah Overcash Brad Pagano Tess Page Alexis Parker Teresa Patzkill Rachel Peniche Herman Peniche Dr. Chris Pham PIMCO Foundation Ryan Ponsford Mohamed Raihani Kristie Reeves Elise Resnick Shannon Rimmereid Sally Roberts K.A. Rodriguez Arthur Roke William Ronna Patrick Roybal Kian Sanaii Nancy Sasaki Caitlin Schetter ScrippsAssists SD Unified School District Community Service Association Anita Serhan Rebecca Shah Raimundo Simas Jeff Simpson Wayne Simpson Patricia Sinay Kevin Slebioda Jamee Smith Mery Snelson Jim Stewart Lauri Stock Christopher Sunnen Jackie Surpin Robert Taylor Paula Taylor The San Diego Foundation Torrey Pines Bank Carlos Trevion Robert Triulzi UC San Diego Jill Ulrich Dejay Urbanovitch Viejas Tribal Government Margaret Walkush Vicky Wallace WalMart Oliver Welty Sam Whiring Evelyn Wiggins James Wiggins Ronna William Skylar Williams Anne Wilson Forrest Wright Michel Wrobel Robert Yacullo Dylan Yates Nathan Zechter Supporters $20-$99 Darcy Andrade Nila Assem Brittany Bachman Wezenet Baire Tamara Banks Scott Barnes Karen Bassler Holly Baughman Dana Blackwood Sarah Boot James & Orit Brewer Barbara Brody Jennifer Brzezinski Debra Burnett Jean Carstensen Francesca Castagnola Lisa Cleavinger Amanda Coates M. Coates Gerri Cohn Michelle Crepean Leo Drake Heidi Edgerly Brian Fox Corinna Gattasso Lynnsey Goodman Suzanne Grant Scott & Bridget Grimes Anita Huertas Lynette Hurd Sara Ingrande MK Kellogg Brett Kayzar Sarah Kimball Robin Kohler Charlie Lakony Jacklyn Lamkin Dougan P. Landgray Teresa Latosh Theresa Latosh Susan Levine Tania Lopez Jennifer Lux Stephen Mater Jason McCallister Maria Mello Amanda Montogomery Shirley Moore M. Morris James Moyer Victoria Person Patricia & Lione Pistre Tara Plappert Linda Pool Barry Poynter Joseph Prior Faranak Rastkat Stephanie Renick Toni Robin Viola Roth Misha Ruesta Sara Ruiz Malissa Russell Mary Saenz Laurence Sapiro Monica Scheidt Lindsey Serhan Anita Serhan Leah Shearer Denice Skorupski Greg Solis Jonathan Stack Dan Stack Kelsey Strong Kimberly Stull Brian Sweeney Steven Torres Tess Ulrich Elizabeth Valdez Danielle Valenciano Pierrette Van Cleve Ruben Vargas Jose Velasco Kathleen Velcheck Dusty Vereker Amy Villafranca Joann Vrbancic Zachary Walls Tim Whiting Carol Williams Denise Woodcock Yolanda Worley Alan Ziter
16 First 5 First Steps is one of Home Start s newer programs, and already our Family Support Workers have reported numerous successes. One of our first families to enroll in the program was an Iraqi family who had been in the United States a short six months when they entered the program in October The father was a victim of torture in Iraq and the family arrived with only their clothing. They spoke no English. After receiving assistance from a resettlement agency, the family settled into an apartment in El Cajon. The family consisted of a mother, father and two daughters, ages four and six. The mother was five months pregnant at the time, and consequently received a referral to the First 5 First Steps Program. The Family Support Worker helped the family obtain items for the new baby and provided the family with childbirth information in the United States. She accompanied the family on a tour of the hospital, and helped the family develop a birth plan, an idea that was completely foreign to them Texas Street Suite 203 San Diego, CA (619) home-start.org success 2014 At first the father was reluctant about being present at the birth of this child because in Iraq this was not established procedure. With some coaxing and encouragement the father agreed to be present in the delivery room. After the baby s birth the father described the process as miraculous. Although he had never been involved in parenting his other two daughters (believing this to be his wife s responsibility), after experiencing the recent birth he had a complete change of heart. He empathized with his wife who had a long labor and immediately bonded with his new baby girl. After they returned home from the hospital the father reported that he wanted to become part of his children s parenting experience. He now participates in all of the home visits and engages in the developmental activities that the home visitor brings. He is now walking his children to school and participating in their activities. The family reports that the First Five First Steps program has changed their lives for the better and helped them become better parents.