F&A Case Study: Finance Transformation in Unilever Europe
|
|
- Florence Hicks
- 8 years ago
- Views:
Transcription
1 F&A Case Study: Finance Transformation in Unilever Europe June 2008 IBM Corporation Use or disclosure of data contained in this document is subject to the restrictions on the last page.
2 Agenda IBM global capabilities in business process outsourcing Unilever experience The One Unilever Program Solution Overview Results to date Questions & Answers 2 IBM Corporation
3 Our core BPO approach aims at optimizing Global Delivery benefits... Krakow Sofia Stockholm Rotterdam Edmonton Calgary Lenexa Tulsa Dallas Houston Montreal Greenock Markham Newcastle upon Tyne Toronto St. John Endicott Lexington Durham Greenville Atlanta Nashville Costa Rica Bogotá Dublin Paris Bratislava Lisbon Madrid Athens Istanbul Budapest Chandigarh Bangalore Calcutta Pune Okinawa Shanghai Manila Delhi/Mumbai Brisbane Finance and administration Hortolandia Procurement Human resources Customer relationship management Buenos Aires Industry-specific In plan 3 IBM Corporation
4 As clients turned to IBM to outsource and transform processes, our MBPS business and portfolio has grown to meet their needs CRM F&A HR Procurement CRM F&A HR Procurement Banking Back Office Insurance Administration CRM F&A HR Procurement Banking Back Office Insurance Administration Integrated Service Management Road User Charging Supply Chain Management Learning Outsourcing Consumer finance and equipment loans (Mitsui Life Insurance) 4 IBM Corporation
5 Why IBM? Gartner Survey : BPO Preferred Providers Gartner Dataquest, Jan IBM Accenture ADP Deloitte HP Microsoft PwC Morgan Stanley CIO Survey: Execution Capability 40% 35% 30% 25% 20% 15% 10% 5% 0% 35% 16% IBM Global Services Accenture 13% 6% 6% 5% 5% 4% HP TCS EDS Perot Systems Unisys CSC Morgan Stanley, May 2005, IT and BPO capabilities Meta Survey: Best-in-Class BPO Providers 45% 35% 25% 15% 5% 0% IDC: BPO Leadership Among IT Service Providers Ability to Grow Share High Low 41% Low 34% IBM Accenture Niche 18% EDS HP Crisis Potential Meta Group, Jan ( Has attributes most important in BPO ) 13% HP 10% 10% Capgemini Bearing Point Wipro Infosys Capgemini EDS 9% 9% 8% Infosys ADP CSC ACS Unisys Leadership IBM Accenture Legacy 7% Fidelity Siemens High Opportunity Alignment IDC, August 2004 and April IBM Corporation
6 Agenda IBM global capabilities in business process outsourcing Unilever experience The One Unilever Program Solution Overview Results to date Questions & Answers 6 IBM Corporation
7 Unilever: the Global Breakdown * 2007 Sales 40 billion The Americas 33% Europe 38% Asia/Africa 29% Foods 54% Home Care 18% Personal Care 28% 7 IBM Corporation Source : Unilever Annual Review 2007
8 The European One Unilever Program: Simplify the organization * One Unilever company One common ERP system Finance Shared Services HR Transformation European Supply Chain All at the same time! 8 IBM Corporation
9 Unilever Europe - The Objectives: Preparation for Growth - Revenue generation, profitable growth and winning in the marketplace remain Unilever s primary objective - Free resources to focus on growth and winning in the market Simplification - Create a simpler organization - Achieve cost synergies or savings - Remove structures and behaviors that breed complexity Leveraged Scale - Find ways to exploit the size and scale of Unilever - Generate these savings for use as investment in Unilever brands 9 IBM Corporation
10 The One Unilever Program: a new operating model for Europe * From To Fairly independent Business Groups and Countries often operating as a loose federation An integrated European business that optimizes synergy and scale at European and country level, through the One Unilever Program 3 of everything! 10 IBM Corporation
11 Agenda IBM global capabilities in business process outsourcing Unilever experience The One Unilever Program Solution Overview Results to date Questions & Answers 11 IBM Corporation
12 Unilever Europe: the FAO solution * Deliver against the One Unilever Program for Finance & Accounting Provide a highly transformational solution, leveraging asset-based process solutions & global delivery capabilities, which delivers - Best practice processes, enhanced data quality, controls & greater speed of information - Flexible, adaptable operating and financial model - Significant operating savings Enabled by fundamentally joint governance model operating from top to bottom from initial contract deliberation through the present 12 IBM Corporation
13 Contract Overview * Largest BTO F&A ever signed in Europe - Approx. 750 FTEs across 24 countries - 7 years Full Finance and Accounting Scope - Accounts Payable - Travel and expenses - Fixed assets - Bill to cash (Collections, Dispute Management, Cash & Banking, Accounts Receivable) - General ledger, including intercompany, tax and statutory reporting Solution leverages BTO Global Delivery capability & Asset-based Process Solutions - 3 Tier delivery model, with services from Krakow, Braga & Bangalore Centres - Deployment of BTO asset-based process solutions Accounts Payable : digitalisation, OCR technology, full integrated workflow (DCIW) Invoice to Cash process : full Equitant ARCollect tool suite modified for CPG Travel & Entertainment : GERS solution Timelines - Contract Signed Dec st Go-live : April 06 (UK & Poland) - 2-year transition 13 IBM Corporation
14 Unilever current in scope staffing, by country * Approx 750 FTEs in scope across 24 countries Sweden Finland Denmark Estonia Netherlands Germany Latvia UK Lithuania Ireland Poland Belgium Czech Republic France Slovakia Delivery Locations Krakow Braga Bangalore Spain Portugal Switzerland Italy Austria Slovenia Croatia Romania Hungary 14 IBM Corporation
15 Agenda IBM global capabilities in business process outsourcing Unilever experience The One Unilever Program Solution Overview Results to date Questions & Answers 15 IBM Corporation
16 IBM Delivery Team for Unilever Quick Overview Krakow 290 * Rotterdam 1 Braga 65 The IBM delivery team now reaches c.700 people Manila 10 Today, IBM is processing over 125,000 invoices/month 1.6 million/year 10,000 expense claims/month 120,000/yr 6,000 additions to asset legder/month 9,000 account reconciliations/month Close the books with Unilever for 223 legal entities Bangalore 340 In 2007, Headcount tripled 11 countries were transitioned c.40 IBM tool deployments Volumes increased over 230 % 16 IBM Corporation
17 Transition Keeping the timeline * End 2006: 30% coverage - End 2007: 90%+ coverage 17 IBM Corporation
18 Service Delivery AP TE FA GL B2C Europe Successful ramp-up of centres Quick stabilisation SLAs achieved GL above expectations AP OK but some issues Bill-to-Cash so far so good Country A Country B, C, D, E Country C Country D Country E Country F Country G Country H Country I Country J 18 IBM Corporation
19 Independent Customer Satisfaction Survey Key Conclusions Harris International Report The Client was satisfied with the performance of IBM Global Services team and was particularly pleased with the partnership he has with the PE Although there has been a significant improvement in the working relationship at the sub-team level the Client felt there was room for further improvement. The client would like the team to be more proactive, in particular at the sub-team level. The respondent was pleased that the transition was still on schedule in spite of an ambitious timeline. The Client expressed concerns about life after transition. He felt that it was important that IBM should manage the succession planning very carefully. 19 IBM Corporation
20 Unilever Europe: results to date * New centralized One-Unilever finance and accounting organization Standardized and enhanced processes and technology Significant cost savings Pan-European service management, including greater visibility/access to information for decision making and continuous improvement All countries in plan transitioned in line with expectations. All SLAs consistently met, every month. Flexible delivery model adapting to evolving Unilever s business A delighted client and a strong relationship. 20 IBM Corporation
21 Concluding remarks * - Integrated approach to transformation leads to success - Partnership, Governance and Change Management are key - Outsourcing is a Journey, not a Project 21 IBM Corporation
22 Agenda IBM global capabilities in business process outsourcing Unilever experience The One Unilever Program Solution Overview Results to date Questions & Answers 22 IBM Corporation
23 23 IBM Corporation
24 Thank you 24 IBM Corporation
Offshore outsourcing of business services Threat or Opportunity
Siemens Business Services Offshore outsourcing of business services Threat or Opportunity Presentation by Elie Cohen Chief Executive Officer Siemens Business Services France Agenda for the next 20 minutes
More information13 th Economic Trends Survey of the Architects Council of Europe
13 th Economic Trends Survey 13 th Economic Trends Survey of the Architects Council of Europe 13 th Economic Trends Survey Breakdown of responses COUNTRY ANSWERS France 1464 Belgium 399 Spain 365 Italy
More informationGuide. Axis Webinar. User guide
Guide Axis Webinar User guide Table of contents 1. Introduction 3 2. Preparations 3 2.1 Joining the visual part 3 2.2 Joining the conference call 3 2.3 Providing feedback and asking questions during a
More informationERASMUS+ MASTER LOANS
ERASMUS+ MASTER LOANS Erasmus+ Master Loan: opening up access to more affordable lending for cross-border studies The Erasmus+ programme makes it possible for students who want to take a full Masters level
More informationUnilever Europe. Radical transformation lets Unilever Europe focus on growth and winning in the marketplace. Smart is...
Unilever Europe Radical transformation lets Unilever Europe focus on growth and winning in the marketplace Smart is... Optimizing finance processes to simplify, standardize, unify and ultimately, transform
More informationASAP implementation approach for SAP ERP implementation has five major phases as shown in below picture. Fit and Gap Analysis (FGA) is very critical
ASAP implementation approach for SAP ERP implementation has five major phases as shown in below picture. Fit and Gap Analysis (FGA) is very critical part of the second phase of project blueprinting where
More informationERASMUS+ MASTER LOANS
Ref. Ares(2015)660570-17/02/2015 ERASMUS+ MASTER LOANS Erasmus+ Master Loan: opening up access to more affordable lending for cross-border studies The Erasmus+ programme makes it possible for students
More informationTRANSCOM REPORTS FINANCIAL RESULTS FOR THE FIRST QUARTER ENDED 31 st MARCH 2008
FOR IMMEDIATE RELEASE 21 st April TRANSCOM REPORTS FINANCIAL RESULTS FOR THE FIRST QUARTER ENDED 31 st MARCH Luxembourg, 21 st April Transcom WorldWide S.A. ( Transcom or the Company ) (Nordic Exchange:
More informationGuide. Axis Webinar User Guide
Guide Axis Webinar User Guide Introduction Joining an Axis Webinar is a quick and easy way to gain additional knowledge about more than just new products, and technology. These webinars allow attendees
More informationBuilding Better BPOs : Issues and Trends in Business Process Outsourcing. Bill Payne Vice President Global Process Services IBM
Building Better BPOs : Issues and Trends in Business Process Outsourcing Bill Payne Vice President Global Process Services IBM 1 Discussion Agenda History The Transformation Journey The Top 10 Issues Trends
More informationNEW PASSENGER CAR REGISTRATIONS BY ALTERNATIVE FUEL TYPE IN THE EUROPEAN UNION 1 Quarter 4 2015
NEW PASSENGER CAR REGISTRATIONS BY ALTERNATIVE FUEL TYPE IN THE Quarter 4 2015 Alternative fuel vehicle (AFV) registrations: +20.0% in 2015; +21.1% in Q4 In the fourth quarter of 2015, total alternative
More informationNokia Siemens Networks appoints Fleet Logistics to manage Finnish fleet
Press release Nokia Siemens Networks appoints Fleet Logistics to manage Finnish fleet Green fleet award-winning Nokia Siemens Networks has extended its relationship with Fleet Logistics to add its 1,800
More informationElectricity, Gas and Water: The European Market Report 2014
Brochure More information from http://www.researchandmarkets.com/reports/2876228/ Electricity, Gas and Water: The European Market Report 2014 Description: The combined European annual demand for electricity,
More informationTOYOTA I_SITE More than fleet management
EMPOWERING YOUR BUSINESS TOYOTA I_SITE More than fleet management www.toyota-forklifts.eu TOYOTA I_SITE More than fleet management Toyota I_Site is a unique combination of technology, information, expertise
More informationGroup 1 Group 2 Group 3 Group 4
Open Cities Lesson 1: Different kinds of cities Worksheet Task 1 Find the countries on the map Group 1 Group 2 Group 3 Group 4 1 Austria 2 Belgium 3 Bulgaria 4 Cyprus 5 Czech Republic 6 Denmark 7 Estonia
More informationSize and Development of the Shadow Economy of 31 European and 5 other OECD Countries from 2003 to 2015: Different Developments
January 20, 2015 ShadEcEurope31_January2015.doc Size and Development of the Shadow Economy of 31 European and 5 other OECD Countries from 2003 to 2015: Different Developments by Friedrich Schneider *)
More informationEUF STATISTICS. 31 December 2013
. ESTIMATES OF EU TURNOVER VOLUMES. Turnover volumes by product, allocation and notification (Estimates of EU s, Millions of ) Estimate of the EU % on Turnover Significance of the sample on total turnover
More information1. Perception of the Bancruptcy System... 2. 2. Perception of In-court Reorganisation... 4
Bankruptcy Systems and In-court Reorganisation of Firms, 2010 Content: 1. Perception of the Bancruptcy System... 2 2. Perception of In-court Reorganisation... 4 3. Perception of Creditor Committees, Fast
More informationHSE HR Circular 005/2010 12 th February 2010.
Office of the National Director of Human Resources Health Service Executive Dr. Steevens Hospital Dublin 8 HSE HR Circular 005/2010 12 th February 2010. To: Each Member of Management Team, HSE; Each Regional
More informationOur people make the difference
Transcom WorldWide S.A. Our people make the difference Investor Presentation Q1 2006 1 Company Overview Transcom is Europe s largest CRM operator by geographic footprint Fast growing Customer Relationship
More informationSolution Definition & Structuring. Solution Rollout Process. Implement Changes Rollout in team Business processes. IT Application Setup
Service Management framework 1. Rollout Strategy 2. Solution Structure Services Catalogue entitlement 3. Pricing Process Management framework 1. Program Management 2. Rollout process 3. Project plan 4.
More informationAMADEUS: Analyse MAjor Databases from EUropean Sources - A financial database of 4 million European companies, including Eastern Europe MODULE.
AMADEUS http://amadeus.bvdep.com/ip AMADEUS: Analyse MAjor Databases from EUropean Sources - A financial database of 4 million European companies, including Eastern Europe MODULE. General AMADEUS contains
More informationOffice Rents map EUROPE, MIDDLE EAST AND AFRICA. Accelerating success.
Office Rents map EUROPE, MIDDLE EAST AND AFRICA Accelerating success. FINLAND EMEA Office Rents H2 212 NORWAY Oslo 38.3 5.4% 7.% 295, SWEDEN Stockholm 44.7 4.5% 3.% 5, Tallinn 13.4 44,2 21. 5.25% 1.% 12,
More informationLabour Force Survey 2014 Almost 10 million part-time workers in the EU would have preferred to work more Two-thirds were women
75/2015-27 April 2015 Labour Force Survey 2014 Almost 10 million part-time workers in the EU would have preferred to work more Two-thirds were women Among the 44.1 million persons in the European Union
More informationINTERNATIONAL TRACKED POSTAGE SERVICE
INTERNATIONAL TRACKED POSTAGE SERVICE Index Expanding Internationally...03 The Post NL Service...04 How it works... 05 Post NL Rates...06 Transit times...07 Customer Service...08 Expanding Internationally
More information187/2014-5 December 2014. EU28, euro area and United States GDP growth rates % change over the previous quarter
187/2014-5 December 2014 This News Release has been revised following an error in the data for Gross Fixed Capital Formation. This affects both the growth of GFCF and its contribution to GDP growth. All
More informationGroup overview Veli-Matti Mattila CEO
Group overview Veli-Matti Mattila CEO Content 1 2 3 4 5 Performance update Market environment Strategy execution Mid-term targets CEO priorities 2 22 October 2014 Elisa CMD 2014 Group overview Performance
More informationIBM Global Services. IBM Maintenance Services managed maintenance solution for Cisco products
IBM Maintenance Services managed maintenance solution for Cisco products agenda The challenges of business connection The IBM/Cisco strategic alliance Introducing IBM Maintenance Services managed maintenance
More information99/2015-9 June 2015. EU28, euro area and United States GDP growth rates % change over the previous quarter
2005Q1 2005Q2 2005Q3 2005Q4 2006Q1 2006Q2 2006Q3 2006Q4 2007Q1 2007Q2 2007Q3 2007Q4 2008Q1 2008Q2 2008Q3 2008Q4 2009Q1 2009Q2 2009Q3 2009Q4 2010Q1 2010Q2 2010Q3 2010Q4 2011Q1 2011Q2 2011Q3 2011Q4 2012Q1
More informationERASMUS+ MASTER LOANS
ERASMUS+ MASTER LOANS Erasmus+ Master Loan: opening up access to more affordable lending for cross-border studies The Erasmus+ programme makes it possible for students who want to take a full Master's-level
More informationT R A V E L A N D A C C O M M O D A T I O N E X P E N S E S 2 0 1 4
13/01/2015 www.bdo.lu T R A V E L A N D A C C O M M O D A T I O N E X P E N S E S 2 0 1 4 In Luxembourg the travel expenses for business trips are reimbursed either based on actual expenses or based on
More informationCOMMUNICATION FROM THE COMMISSION
EUROPEAN COMMISSION Brussels, 17.9.2014 C(2014) 6767 final COMMUNICATION FROM THE COMMISSION Updating of data used to calculate lump sum and penalty payments to be proposed by the Commission to the Court
More informationHow To Understand Factoring
EIF Project "Jeremie" General Report on Factoring 1 Market analysis on Factoring in EU 25+2 prepared by International Factors Group (IFG) for European Investment Fund (EIF) project JEREMIE Preliminary
More informationUTX Europe V2 - Enhancements
UTX Europe V2 - Enhancements Global Enhancements... 2 Country-By-Country Analysis - UTX Europe V2 Feature Enhancements... 3 Austria... 3 Belgium... 3 Czech Republic... 3 Denmark... 3 Finland... 3 France...
More informationFamily benefits Information about health insurance country. Udbetaling Danmark Kongens Vænge 8 3400 Hillerød. A. Personal data
Mail to Udbetaling Danmark Kongens Vænge 8 3400 Hillerød Family benefits Information about health insurance country A. Personal data Name Danish civil registration (CPR) number Address Telephone number
More informationComputing our Future Computer programming and coding in schools in Europe. Anja Balanskat, Senior Manager European Schoolnet
Computing our Future Computer programming and coding in schools in Europe Anja Balanskat, Senior Manager European Schoolnet ABOUT THE SURVEY What do Ministries currently think about the topic? Curricula
More informationThe powerful link in your value chain
The powerful link in your value chain 21 3 AT A GLANCE Welcome to the World of Hygiene 4 CUSTOMER STATEMENT 6 PHILOSOPHY AND AIMS 10 PRODUCT RANGE 12 SERVICES 14 CLOSE TO YOU 16 GLOBAL SOURCING 18 GET
More informationPlanned Healthcare in Europe for Lothian residents
Planned Healthcare in Europe for Lothian residents Introduction This leaflet explains what funding you may be entitled to if you normally live in Lothian (Edinburgh, West Lothian, Midlothian and East Lothian
More informationIT OUTSOURCING STUDY EUROPE 2015/2016 MANAGEMENT SUMMARY
IT OUTSOURCING STUDY EUROPE 2015/2016 MANAGEMENT SUMMARY Whitelane Research 1 MANAGEMENT SUMMARY The 2015/2016 European IT Outsourcing Study, conducted by Whitelane Research, investigates more than 4480
More informationBEST PRACTICES/ TRENDS/ TO-DOS
Online Insurance Europe: S/ TRENDS/ TO-DOS New success guidelines WHAT TO DO N D E EW IO IT N Your Benefits EUROPE S S/ TRENDS/ TO-DOS: The new and only study about the best online insurance solutions
More information41 T Korea, Rep. 52.3. 42 T Netherlands 51.4. 43 T Japan 51.1. 44 E Bulgaria 51.1. 45 T Argentina 50.8. 46 T Czech Republic 50.4. 47 T Greece 50.
Overall Results Climate Change Performance Index 2012 Table 1 Rank Country Score** Partial Score Tendency Trend Level Policy 1* Rank Country Score** Partial Score Tendency Trend Level Policy 21 - Egypt***
More informationAlcohol Consumption in Ireland 1986-2006 A Report for the Health Service Executive
Alcohol Consumption in Ireland 1986-2006 A Report for the Health Service Executive Prepared by Dr. Ann Hope This report should be referenced: Hope, A. (2007). Alcohol consumption in Ireland 1986-2006.
More information168/2014-4 November 2014. At risk of poverty or social exclusion 2 rate in the EU28, 2008-2013 (% of total population)
168/2014-4 November 2014 At risk of poverty or social exclusion in the EU28 More than 120 million persons at risk of poverty or social exclusion in 2013 Almost 1 out of every 4 persons in the EU in this
More informationInternational Hints and Tips
International Hints and Tips Content Q: What is the cut off time for processing International payments? A: International payments must be submitted and fully approved within the cut off time indicated
More informationAn enabling volunteering infrastructure in Europe: Situation Trends Outlook
General Assembly Conference: An enabling volunteering infrastructure in Europe: Situation Trends Outlook 14-16 October 2009 Malmö, Sweden What do we mean when talking about an enabling volunteering infrastructure
More informationPendulum Business Loan Brokers L.L.C. U.S. State Market Area
Pendulum Business Loan Brokers L.L.C. U.S. State Market Area Mission Statement Hiram R. Davis, the founder of Sweetwater Pipeline Company, has developed a Business Model to for our Merger & Acquisition
More informationBridgestone Europe HR Transformation. Martha C. White, Vice President, Human Resouces & CSR Bridgestone EMEA 9 September, 2015
Bridgestone Europe HR Transformation Martha C. White, Vice President, Human Resouces & CSR Bridgestone EMEA 9 September, 2015 Agenda Introductions Personal Introduction Bridgstone Europe: Who we are and
More informationAlison Fennah, VP Research & Marketing IAB Europe. IAB Hungary Research Day - Budapest 15 th June @IABEurope
Alison Fennah, VP Research & Marketing IAB IAB Hungary Research Day - Budapest 15 th June @IAB Presentation Agenda 1. Introduction Background Coverage and Methodology 2. Main Findings The Media Evolution
More informationIndustry Service Line 9 ABeam Consulting has developed a proprietary network utilizing the strengths of being Asia based. We provide service that fits the local conditions to clients in every region and
More informationMondelēz International entity which issued the PO matches Mondelēz International entity to which you issue your invoice
How to get your invoice paid on time? Truth is we want the same thing you do to process your invoices smoothly and pay on time. Reaching this goal requires contribution from all parties involved in ordering
More informationOwnership transfer Critical Tax Issues. Johan Fall, Anders Ydstedt March, 2010
Ownership transfer Critical Tax Issues Johan Fall, Anders Ydstedt March, 2010 Ownership transfer Critical Tax Issues 1 Ownership transfer Critical Tax Issues INTRODUCTION In tough economic times family
More informationHIV/AIDS mortality in Europe Monitoring mortality among injecting drug users?
European joint DRD/DRID expert meeting Lisbon, 16-18 October 2013 HIV/AIDS mortality in Europe Monitoring mortality among injecting drug users? Isabelle Giraudon, Lucas Wiessing, João Matias, Julian Vicente,
More informationEnergy prices in the EU Household electricity prices in the EU rose by 2.9% in 2014 Gas prices up by 2.0% in the EU
92/2015-27 May 2015 Energy prices in the EU Household electricity prices in the EU rose by 2.9% in 2014 Gas prices up by 2.0% in the EU In the European Union (EU), household electricity prices 1 rose by
More informationFunding and network opportunities for cluster internationalization
BSR Innovation Express: Cluster- to- Cluster Conference Funding and network opportunities for cluster internationalization Jens Peter Vittrup Special Adviser Email: jpv@ai.dk Why international R&I cooperation?
More informationPanel: How broadband policy can contribute to deploy secured and universal broadband access. Presentation:
Panel: How broadband policy can contribute to deploy secured and universal broadband access Presentation: Initiatives to deploy broadband access in Europe Erik BOHLIN Chalmers University of Technology,
More informationGfK PURCHASING POWER INTERNATIONAL
GfK PURCHASING POWER INTERNATIONAL 1 Agenda 1. Europe 3 2. Americas 45 3. Asia & Near East 54 4. Afrika 66 5. Australia 68 6. Overview of countries and available levels 70 2 2 EUROPE 4 GfK
More informationEUROPE 2020 TARGETS: RESEARCH AND DEVELOPMENT
EUROPE 2020 TARGETS: RESEARCH AND DEVELOPMENT Research, development and innovation are key policy components of the EU strategy for economic growth: Europe 2020. By fostering market take-up of new, innovative
More informationHow To Design An Invoice Processing And Document Management System
WIPRO CONSULTING SERVICES Business Methods Series Source to Pay: Transforming Processing and Document Management Paulo Jose Freixa Calhau Preto Senior Manager, Finance & Accounting Transformation Practice,
More informationCargo Sales & Service Presentation
Cargo Sales & Service Presentation Who is Air Logistics Group? Established in 1994 One of the world s leading cargo sales and service companies 55 offices spanning 32 countries and over 200 employees worldwide
More informationFuture of European Consumer Finance A joint Eurofinas Roland Berger Survey
Future of European Consumer Finance A joint Eurofinas Roland Berger Survey Highlights of 1st Edition Cascais 15 October 2015 118 companies participated to the first Eurofinas - Roland Berger Survey - representing
More informationSEPA. Changes in the Payment System Implementation of the European SEPA Regulations for Kuna and Euro Payments
SEPA Changes in the Payment System Implementation of the European SEPA Regulations for Kuna and Euro Payments SEPA The Single Euro Payments Area (SEPA) stands for a European Union (EU) payments integration
More informationFostering Entrepreneurship among young people through education: a EU perspective. Simone Baldassarri Unit Entrepreneurship
Fostering Entrepreneurship among young people through education: a EU perspective Simone Baldassarri Unit Entrepreneurship Definition of Entrepreneurship Entrepreneurship refers to an individual s ability
More informationINNOBAROMETER 2015 - THE INNOVATION TRENDS AT EU ENTERPRISES
Eurobarometer INNOBAROMETER 2015 - THE INNOVATION TRENDS AT EU ENTERPRISES REPORT Fieldwork: February 2015 Publication: September 2015 This survey has been requested by the European Commission, Directorate-General
More informationCash machine withdrawal in the EU (+Norway and Iceland)
Cash machine withdrawal in the EU (+Norway and Iceland) Country Is it free of charge to go to a cash machine from a different bank than consumers own to withdraw money? If withdrawal is not free of charge,
More informationWaste. Copenhagen, 3 rd September 2014. Almut Reichel Project Manager Sustainable consumption and production & waste, European Environment Agency
Waste Copenhagen, 3 rd September 2014 Almut Reichel Project Manager Sustainable consumption and production & waste, European Environment Agency Waste and material resources MAWP Strategic Area 1.9 Objective
More informationChallenges in Combating Pensioner Poverty Helsinki, 4-5 Dec 2006
Challenges in Combating Pensioner Poverty Helsinki, 4-5 Dec 2006 1st Afternoon Plenary session Design and reform of minimum income guarantee and general public earnings related pension schemes and their
More informationTrends in the European Investment Fund Industry. in the First Quarter of 2016
Quarterly Statistical Release May 2016, N 65 This release and other statistical releases are available on Efama s website (www.efama.org) Trends in the European Investment Fund Industry in the First Quarter
More informationIT OUTSOURCING STUDY GERMANY/AUSTRIA 2015 MANAGEMENT SUMMARY
IT OUTSOURCING STUDY GERMANY/AUSTRIA 2015 MANAGEMENT SUMMARY Whitelane Research / Navisco AG - Sourcing Professionals 1 MANAGEMENT SUMMARY The 2015 German/Austrian IT Outsourcing Study, conducted by Whitelane
More informationFleet Logistics and TÜV SÜD in strategic partnership
Press release Fleet Logistics and TÜV SÜD in strategic partnership to create major international fleet business Leading pan European fleet management specialist, Fleet Logistics, has announced a strategic
More informationCredit transfer to Customer account with AS "Meridian Trade Bank" EUR, USD free of charge * - 4.1.2. Other countries currency information in the Bank
Pricelist for individuals residents of Latvia SERVICES 4. TRANSFERS In the Bank PRICE LIST IN EUR Using «MultiNet» 4.1. 4.1.1. Credit transfer to Customer account with EUR, USD free of charge * 4.1.2.
More informationPlease join us on the next INCOSE Webinar. When. Topic. Speaker
Please join us on the next INCOSE Webinar When June 15th from 11am-12pm EDT Topic Transforming to System Management for Non-deterministic Situations Speaker Jack Ring Abstract Let s transform the panoply
More informationFirst estimate for 2014 Euro area international trade in goods surplus 194.8 bn 24.2 bn surplus for EU28
30/2015-16 February 2015 First estimate for 2014 Euro area international trade in goods surplus 194.8 bn 24.2 bn surplus for EU28 The first estimate for the euro area 1 (EA18) trade in goods balance with
More informationIBM Global Services. Financial Management the company s heartbeat
IBM Global Services Financial Management the company s heartbeat 2 Financial Management the company s heartbeat There is no room for error in financial management and no room for slow, inefficient and
More informationAdobe Public Relations (PR) Guidelines
Adobe Public Relations (PR) Guidelines Adobe Partner Connection Reseller Program and Adobe Partner Connection Distributor Program Thank you for participating in the Adobe Partner Connection Reseller or
More informationSupporting CSIRTs in the EU Marco Thorbruegge Head of Unit Operational Security European Union Agency for Network and Information Security
Supporting CSIRTs in the EU Marco Thorbruegge Head of Unit Operational Security European Union Agency for Network and Information Security www.enisa.europa.eu European Union Agency for Network and Information
More informationGenuine BMW Accessories. The Ultimate Driving Machine. BMW Trackstar. tracked. recovered. BMW TRACKSTAR.
Genuine BMW Accessories BMW Trackstar The Ultimate Driving Machine stolen. tracked. recovered. BMW TRACKSTAR. stolen vehicle TRACKING SYSTEM. stolen. tracked. recovered. BMW Trackstar Stolen Vehicle Recovery
More informationEmployee eligibility to work in the UK
Employee eligibility to work in the UK This document details legal requirements that apply to ALL new members of staff All employers in the UK are legally bound to comply with the Asylum and Immigration
More informationEUROPLAT EMPLOYABILITY SURVEY: CORE FINDINGS AND IMPLICATIONS
Stanislav Ježek 1, Jan Mareš 1 & Aleš Neusar 2 1 Masaryk University Brno, Czech Republic 2 Palacky University Olomouc, Czech Republic EUROPLAT EMPLOYABILITY SURVEY: CORE FINDINGS AND IMPLICATIONS Problem
More information- Assessment of the application by Member States of European Union VAT provisions with particular relevance to the Mini One Stop Shop (MOSS) -
- Assessment of the application by Member States of European Union VAT provisions with particular relevance to the Mini One Stop Shop (MOSS) - BACKGROUND The information available on this website relates
More informationAbout us. As our customer you will be able to take advantage of the following benefits: One Provider. Flexible Billing. Our Portal.
About us At RoamingExpert we specialise in mobile roaming tariffs which are tailored to the specific needs of the yachting industry. Our unique offering generates significant savings when compared to standard
More informationINNOVATION IN THE PUBLIC SECTOR: ITS PERCEPTION IN AND IMPACT ON BUSINESS
Flash Eurobarometer INNOVATION IN THE PUBLIC SECTOR: ITS PERCEPTION IN AND IMPACT ON BUSINESS REPORT Fieldwork: February-March 22 Publication: June 22 This survey has been requested by the European Commission,
More informationKeeping European Consumers safe Rapid Alert System for dangerous non-food products 2014
Keeping European Consumers safe Rapid Alert System for dangerous non-food products 2014 COMPLETE STATISTICS Justice and Consumers Directorate-General for Justice and Consumers Directorate Consumers Unit
More informationNERI Quarterly Economic Facts Summer 2012. 4 Distribution of Income and Wealth
4 Distribution of Income and Wealth 53 54 Indicator 4.1 Income per capita in the EU Indicator defined National income (GDP) in per capita (per head of population) terms expressed in Euro and adjusted for
More informationSMEs access to finance survey 2014
EUROPEAN COMMISSION MEMO Brussels, 12 November 2014 SMEs access to finance survey 2014 This memo outlines the results of a survey undertaken by the European Commission to provide policy makers with evidence
More informationENTERING THE EU BORDERS & VISAS THE SCHENGEN AREA OF FREE MOVEMENT. EU Schengen States. Non-Schengen EU States. Non-EU Schengen States.
ENTERING THE EU BORDERS & VISAS THE SCHENGEN AREA OF FREE MOVEMENT An area without internal borders where EU citizens and non-eu nationals may move freely EU Schengen States Non-Schengen EU States IS Azores
More informationFUSIONS Food waste data set for EU-28. New Estimates and Environmental Impact
FUSIONS Food waste data set for EU-28 New Estimates and Environmental Impact 15 October 2015 Food waste is an issue of importance to global food security and good environmental governance, directly linked
More informationHow to get your invoice paid on time?
How to get your invoice paid on time? Truth is we want the same thing you do to process your invoices smoothly and pay on time. Moving to OB10 e-invoicing platform enhances our capabilities to reach this
More informationAcquisition of Bratislava and Kosice Airports. Developing the future of the region Vienna - Bratislava - Kosice
1 Acquisition of Bratislava and Kosice Airports Developing the future of the region Vienna - Bratislava - Kosice Herbert Kaufmann CEO Flughafen Wien AG February 2006 2 The Region Vienna Bratislava - Kosice
More informationSunGard Best Practice Guide
SunGard Best Practice Guide What Number Should I Use? www.intercalleurope.com Information Hotline 0871 7000 170 +44 (0)1452 546742 conferencing@intercalleurope.com Reservations 0870 043 4167 +44 (0)1452
More informationEAEVE Establishments Status
EAEVE Establishments Status This table is listing the outcome status of the Veterinary Universities and Faculties, members of EAEVE, after following the European System of Evaluation of Veterinary Training
More informationSUPPLY, DEMAND, ENERGY AND LOCATION: THE FOUR PILLARS TO SUCCESS
SUPPLY, DEMAND, ENERGY AND LOCATION: THE FOUR PILLARS TO SUCCESS DC RADAR The second edition of the Arcadis European Data Centre Radar, produced in conjunction with ixconsulting, is based upon extensive
More informationComparison of annuity markets (OECD National Annuity Markets: Features and Implications, Rusconi 2008) Mercer
May 2009 Retirement Income/Annuities Around the World What US Policy Makers Might Learn Barbara Marder, Baltimore Global Defined Contribution Consulting Leader www.mercer.com 1 Comparison of annuity markets
More informationRULES FOR THE REIMBURSEMENT OF TRAVEL AND SUBSISTENCE EXPENSES FOR EXCHANGE OF OFFICIALS
EUROPEAN COMMISSION CONSUMERS, HEALTH AND FOOD EXECUTIVE AGENCY Consumers and Food Safety Unit RULES FOR THE REIMBURSEMENT OF TRAVEL AND SUBSISTENCE EXPENSES FOR EXCHANGE OF OFFICIALS CONSUMER PROGRAMME
More informationCase No COMP/M.4987 - IBM / COGNOS. REGULATION (EC) No 139/2004 MERGER PROCEDURE. Article 6(1)(b) NON-OPPOSITION Date: 24/01/2008
EN Case No COMP/M.4987 - IBM / COGNOS Only the English text is available and authentic. REGULATION (EC) No 139/2004 MERGER PROCEDURE Article 6(1)(b) NON-OPPOSITION Date: 24/01/2008 In electronic form on
More informationThe Guardianship Service
The Guardianship Service How can they help you? When you arrive in Belgium Are you under the age of 18 and have you arrived in Belgium without your father or mother? You are searching for support and accommodation
More informationFinance information for postgraduate students
Finance information for postgraduate students Contents Finance information for postgraduate students... 1 Contents... 1 Introduction... 2 Postgraduate tuition fee arrangements... 2 Postgraduate students
More informationGlobal Network Access International Access Rates
Global Network Access International Access Rates We know that you need to communicate with your partners, colleagues and customers around the world. We make every effort to understand the difficulties
More informationWorld Consumer Income and Expenditure Patterns
World Consumer Income and Expenditure Patterns 2014 14th edi tion Euromonitor International Ltd. 60-61 Britton Street, EC1M 5UX TableTypeID: 30010; ITtableID: 22914 Income Algeria Income Algeria Income
More information