Continuity & Recovery Services

Size: px
Start display at page:

Download "Continuity & Recovery Services"

Transcription

1 Continuity & Recovery Services for Print-to to-mail Operations presented by Jerry Montella General Manager, Mail-Gard

2 Is Something Missing from YOUR Company s Continuity & Recovery Plan? Is YOUR Revenue Stream and is your key Critical Business Communications at Risk? to a SUCCESSFUL continuity plan!

3 Overview Business Continuity Today Print-to-Mail Continuity Return on Investment: Print-to-Mail Continuity Making Print-to-Mail Part of Your Continuity Plans How To Choose Print-to-Mail Continuity Services The Bottom Line Questions

4 Business Continuity Today From corporate responsibility to a required fiduciary duty From IT Managers and Continuity Planners responsibility to the executive level Investor Preference Oxford University Study Businesses which enacted an effective crisis management plan in response to a large-scale emergency gained an average of 7% in stock value. Those without lost approximately 15% in net value

5 Business Continuity Today 75% of businesses have experienced a business interruption 80 % of interruptions are the result of human error or power outages 60% of businesses do not have a continuity and recovery plan for their critical documents

6 Business Continuity Today Reliance on technology for company s of all sizes have increased demand for data recovery services Data Recovery average cost from $100 to $250,000 per month Are you using data to print your critical documents? If you don t have a recovery plan for your printed documents Why are you wasting your money?

7 Print-to-Mail Continuity

8 What documents are essential to your company? Invoices Financial Statements HealthCare / Insurance Documents Checks / Payroll Customer Communications Internal Reports

9 Is Your Plan Complete? Data recovery does not mean you have a print/mail solution Is printing and mailing of bills and statements provided by your data back-up provider? NO % YES 19.39% Source: DRJ.com

10 Is Your Plan Complete? Data recovery may include system printers Production printers should only be recovered by a dedicated print recovery center Complex finishing and inserting equipment can only be recovered by experienced service providers

11 When Was The Last Time You Visited your print-to-mail site? Reviewed your postal budget? Priced printers, inserters, sorters? Availability/Delivery Lead Times Checked technical staff resumes? Checked print-to-mail software sophistication? Checked your company s service level requirements?

12 Data v. Print-to-Mail Recovery Data You are responsible for bringing your operating system up on recovery site equipment Total Outage Average Length 7 Days Print-to-Mail Print-to-Mail DR Provider must prepare: - Printers with resources and forms - Inserters with barcodes and forms Partial or full outage Average Length 6 weeks to 6 months

13 Outage without a print-to-mail plan Invoices: Loss of cash flow Statements: Regulatory fines, unhappy customers Healthcare/Insurance Documents: Regulatory fines Payroll: Legal fines, disgruntled employees Corporate Image: Potential Damage Marketing Impact: Loss of Market Share

14 Return on Investment: Print-to-Mail Continuity

15 Return on Investment: Print-to-Mail Continuity Hard Costs - Uninterrupted cash flow - Fines - Lawsuits, litigation - Overtime - Interruption in core business operations - Keep current customers, not forced to attract new - 40% of marketing costs go toward attracting new customers; only 5% is needed to retain current customers - Potential reduction in insurance premiums

16 Return on Investment: Print-to-Mail Continuity Soft Costs - Image stability - CRM: internal and external audiences - Turn negative into a positive

17 Does it make sense for your company? Analyze consequences of no plan Make a strategic, continuous decision on print-to-mail planning Communicate the plan team and corporate management

18 Risk Assessment How much revenue would you lose per day? ($12 million company estimated loss at $1 million per month) How much revenue would you lose if 1% of your customer found a replacement source because your systems were down? Would you incur any fines or penalties from regulatory agencies?

19 Risk Assessment Would you incur any fines from customers because you couldn t meet service level agreements? How much productivity would be lost? What other expenses would you incur? (temporary employees, equipment overtime costs, extra postage costs)

20 Make a Strong Case for Print-to-Mail Recovery Do a business impact analysis on your lines of business (Currently, no BIA exists to deal specifically with print-to-mail. In development) - Outline your critical print-to-mail applications - Illustrate risk assessment figures - Cost of wait and see v. ROI on preparedness CRM Model: Compare cost of acquisition (40%) v. retention (5%) Cost and time to replace equipment Document the risks/rewards to your top executives Demonstrate a print-to-mail recovery solutions in action

21 Think you are covered if you outsource? Who is liable in the event of a disaster? What is your company s liability and how are you going to meet it? Check your existing contract with outsourcing vendor Corporate Governance

22 Vendor Criteria Identify Recovery services required Equipment and resources required Length of time vendors actively in print-to-mail recovery business Verify Core business Facilities Equipment Staff Testing

23 Print-to-Mail Recovery Options Maintain multiple or duplicate print-to-mail facilities with excess capacity Form a partnership with another company Some combination of the above options Contract with a dedicated print-to-mail recovery provider

24 Testing Testing - Testing Site visit and evaluation Proof of concept and/or acceptance Process followed for concept/acceptance test Process of submitting pre-test information Costs and conditions Annual/Semi readiness Identify changes in environment Verify problem areas and corrective actions Review plan, documentation and staff preparedness Continuous Appropriate job mix/volume of critical data

25 The Bottom Line Print-to-Mail Operations are critical to your company s bottom line Data recovery alone does not complete your continuity & recovery plan Print-to-Mail is an essential element of sound business continuity planning

26 Questions

Print-to-Mail Continuity Lessons Learned

Print-to-Mail Continuity Lessons Learned Print-to-Mail Continuity Lessons Learned Jerry Montella, Vice President of Mail-Gard Client 1: Financial Institution $22 Billion Length of Contract: Data Hot Site Contract: Print/Mail Recovery Contract:

More information

Application / Hardware - Business Impact Analysis Template. MARC Configuration Requirements. Business Impact Analysis

Application / Hardware - Business Impact Analysis Template. MARC Configuration Requirements. Business Impact Analysis Application / Hardware - Business Impact Analysis Template The single most important thing we can do is help you understand the criticality of each application, supporting hardware/server/pc and the required

More information

PPSADOPTED: OCT. 2012 BACKGROUND POLICY STATEMENT PHYSICAL FACILITIES. PROFESSIONAL PRACTICE STATEMENT Developing a Business Continuity Plan

PPSADOPTED: OCT. 2012 BACKGROUND POLICY STATEMENT PHYSICAL FACILITIES. PROFESSIONAL PRACTICE STATEMENT Developing a Business Continuity Plan PROFESSIONAL PRACTICE STATEMENT Developing a Business Continuity Plan OCT. 2012 PPSADOPTED: What is a professional practice statement? Professional Practice developed by the Association Forum of Chicagoland

More information

Joint Universities Computer Centre Limited ( JUCC ) Information Security Awareness Training- Session Four

Joint Universities Computer Centre Limited ( JUCC ) Information Security Awareness Training- Session Four Joint Universities Computer Centre Limited ( JUCC ) Information Security Awareness Training- Session Four Data Handling in University Business Impact Analysis ( BIA ) Agenda Overview Terminologies Performing

More information

Continuity and Recovery Planning for Critical Mail Applications

Continuity and Recovery Planning for Critical Mail Applications Continuity and Recovery Planning for Critical Mail Applications Christine Burke Director, Sales & Marketing Mail-Gard March 20, 2016 4pm 1. Historically, how long does the average Print to Mail Disaster

More information

Financial Outlook* Michael Bell Executive Vice President and Chief Financial Officer CIGNA Corporation

Financial Outlook* Michael Bell Executive Vice President and Chief Financial Officer CIGNA Corporation Financial Outlook* Michael Bell Executive Vice President and Chief Financial Officer CIGNA Corporation *Information presented as of November 21, 2008 Agenda 2008 & 2009 Financial Outlook Critical Success

More information

Business Continuity and Disaster Planning

Business Continuity and Disaster Planning WHITE PAPER Business Continuity and Disaster Planning A guide to preparing for the unexpected Robert Drewniak Director, Strategic & Advisory Services Disasters are not always the result of high winds and

More information

Disaster Recovery Journal - Winter 2002 - What Is Business Continuity Planning? (1501-14) Page 1 of 6

Disaster Recovery Journal - Winter 2002 - What Is Business Continuity Planning? (1501-14) Page 1 of 6 Disaster Recovery Journal - Winter 2002 - What Is Business Continuity Planning? (1501-14) Page 1 of 6 INDUSTRY What Is Business Continuity Planning? How Does It Differ From Disaster Recovery Planning?

More information

Should You Outsource Your Email?

Should You Outsource Your Email? Should You Outsource Your Email? By: Brien M. Posey According to a recent study by Symantec and Gartner (http://www.itworld.com /Webcasts /bytopic/3/index.html), most companies consider email to be a mission

More information

Is your business ready for a disaster? Ten questions to help you determine the answer.

Is your business ready for a disaster? Ten questions to help you determine the answer. Is your business ready for a disaster? Ten questions to help you determine the answer. 1. Does your company have a current emergency preparedness plan that addresses all types of business disruptions?

More information

Parking Systems We specialize in providing integrated parking control systems solutions and equipment to form a complete parking management structure. Each part in this system comes together to form a

More information

DISASTER RECOVERY PLANNING GUIDE

DISASTER RECOVERY PLANNING GUIDE DISASTER RECOVERY PLANNING GUIDE AN INTRODUCTION TO BUSINESS CONTINUITY PLANNING FOR JD EDWARDS SOFTWARE CUSTOMERS www.wts.com WTS Disaster Recovery Planning Guide Page 1 Introduction This guide will provide

More information

Protecting Your Business

Protecting Your Business Protecting Your Business Business Continuity/Disaster Recovery Planning Robert Haberman Senior Product Manager BCP/DRP TELUS BUSINESS SOLUTIONS Business Continuity/Disaster Recovery Planning 1 Agenda:

More information

Disaster Recovery Plan Review Checklist. A High-Level Internal Planning Tool to Assist State Agencies with Their Disaster Recovery Plans

Disaster Recovery Plan Review Checklist. A High-Level Internal Planning Tool to Assist State Agencies with Their Disaster Recovery Plans Disaster Recovery Plan Review Checklist A High-Level Internal Planning Tool to Assist State Agencies with Their Disaster Recovery Plans November 2008 DISASTER RECOVERY PLAN REVIEW CHECKLIST - FOR INTERNAL

More information

About Us. Records Managements. Digitalization & Blackbox Backup Solution. Corporate Membership & Representative Engagements.

About Us. Records Managements. Digitalization & Blackbox Backup Solution. Corporate Membership & Representative Engagements. About Us Records Managements Data Protection & Disaster Recovery Digitalization & Blackbox Backup Solution Corporate Membership & Representative Engagements Contacts emanage Africa is a limited liability

More information

Questionnaire/Compliance Form for COBRA Administration

Questionnaire/Compliance Form for COBRA Administration Form for COBRA Administration Questionnaire/Compliance 1. General Information 1.1 Total number of employees in your company. 1.2 Your company shall submit renewal fees to the district no later than February

More information

Sample Document Retention/Destruction Policy

Sample Document Retention/Destruction Policy Sample Document Retention/Destruction Policy This policy specifies how important documents (hardcopy, online or other media) should be retained, protected and eligible for destruction. The policy also

More information

Disaster Recovery and Business Continuity Plan

Disaster Recovery and Business Continuity Plan Disaster Recovery and Business Continuity Plan Table of Contents 1. Introduction... 3 2. Objectives... 3 3. Risks... 3 4. Steps of Disaster Recovery Plan formulation... 3 5. Audit Procedure.... 5 Appendix

More information

Broadridge Business Process Outsourcing, LLC Business Continuity Plan Disclosure

Broadridge Business Process Outsourcing, LLC Business Continuity Plan Disclosure Broadridge Business Process Outsourcing, LLC Business Continuity Plan Disclosure I. Summary In accordance with FINRA Rule 4370, Broadridge Business Process Outsourcing, LLC (the Firm ) is providing you

More information

How to Choose a Cloud Backup Service Provider

How to Choose a Cloud Backup Service Provider How to Choose a Cloud Backup Service Provider Why Should You Protect Your Data? Sooner or later - by mischief, misfortune or mistake - Odds are you will experience a data loss. Hardware failure, accidental

More information

With 57% of small to medium-sized businesses (SMBs) having no formal disaster

With 57% of small to medium-sized businesses (SMBs) having no formal disaster Disaster Recovery For Business Owners Practical Guidance for a Critical Operation With 57% of small to medium-sized businesses (SMBs) having no formal disaster recovery plan (Symantec, 2011), and 52% believing

More information

www.pwc.com Business Resiliency Business Continuity Management - January 14, 2014

www.pwc.com Business Resiliency Business Continuity Management - January 14, 2014 www.pwc.com Business Resiliency Business Continuity Management - January 14, 2014 Agenda Key Definitions Risks Business Continuity Management Program BCM Capability Assessment Process BCM Value Proposition

More information

DISASTER STRIKES! CONTINUITY OF BUSINESS OPERATIONS JUNE 25, 2015

DISASTER STRIKES! CONTINUITY OF BUSINESS OPERATIONS JUNE 25, 2015 CONTINUITY OF BUSINESS OPERATIONS JUNE 25, 2015 Leah Tolliver Pharm.D. Kentucky Pharmacists Association Director of Pharmacy Emergency Preparedness 2 OBJECTIVES Describe the benefits for developing a continuity

More information

Email Archiving Benefits

Email Archiving Benefits www.sonasoft.com INTRODUCTION In this digital age, small and medium businesses (SMBs) continue to rely heavily on e mail as their primary form of business communications. This has led to a proliferation

More information

INVITATION FOR BID FOR Print to Mail Alternative Worksite for Disaster Recovery FOR PENNSYLVANIA TREASURY DEPARTMENT ISSUING OFFICE:

INVITATION FOR BID FOR Print to Mail Alternative Worksite for Disaster Recovery FOR PENNSYLVANIA TREASURY DEPARTMENT ISSUING OFFICE: IFB #2012-08 INVITATION BID Print to Mail Alternative Worksite for Disaster Recovery PENNSYLVANIA TREASURY DEPARTMENT ISSUING OFFICE: PA Treasury Department Bureau of Support Services 3T-A Finance Building

More information

The purpose of this white paper is to outline the 5 steps required to prepare small-to-medium businesses for these disasters.

The purpose of this white paper is to outline the 5 steps required to prepare small-to-medium businesses for these disasters. Top 5 Steps to Disaster Preparedness for SMBs The news is filled with headlines of disasters everything from earthquakes, tsunamis and tornadoes, to computer viruses that threaten to shut down an entire

More information

Disaster Recovery. Stanley Lopez Premier Field Engineer Premier Field Engineering Southeast Asia Customer Services and Support

Disaster Recovery. Stanley Lopez Premier Field Engineer Premier Field Engineering Southeast Asia Customer Services and Support Disaster Recovery Stanley Lopez Premier Field Engineer Premier Field Engineering Southeast Asia Customer Services and Support Categories of Risk Financial Operational Reputational Market share Revenue

More information

11 Common Disaster Planning Mistakes

11 Common Disaster Planning Mistakes 11 Common Disaster Planning Mistakes The world is full of risk. Floods, fires, hurricanes, thefts, IT system failures and blackouts are just a few of the incredibly damaging disasters that can and do strike

More information

TO AN EFFECTIVE BUSINESS CONTINUITY PLAN

TO AN EFFECTIVE BUSINESS CONTINUITY PLAN 5 STEPS TO AN EFFECTIVE BUSINESS CONTINUITY PLAN Introduction The Snowpocalypse of 2015 brought one winter storm after another, paralyzing the eastern half of the United States. It knocked out power for

More information

How to Choose a Cloud Backup Service Provider

How to Choose a Cloud Backup Service Provider How to Choose a Cloud Backup Service Provider List Products Implemented in File- Properties Why Should You Protect Your Data? Sooner or later - by mischief, misfortune or mistake - Odds are you will experience

More information

DATA BREACH, NETWORK SECURITY, CYBER LIABILITY, PRIVACY PROTECTION: ARE YOU INSURED?

DATA BREACH, NETWORK SECURITY, CYBER LIABILITY, PRIVACY PROTECTION: ARE YOU INSURED? DATA BREACH, NETWORK SECURITY, CYBER LIABILITY, PRIVACY PROTECTION: ARE YOU INSURED? February 3, 2012 Steve Brown, Agency Manager West Virginia Medical Insurance Agency How many in the audience today will

More information

FACTORING ACCOUNTS FROM EMPLOYMENT STAFFING COMPANIES: How to do it and the pitfalls

FACTORING ACCOUNTS FROM EMPLOYMENT STAFFING COMPANIES: How to do it and the pitfalls FACTORING ACCOUNTS FROM EMPLOYMENT STAFFING COMPANIES: How to do it and the pitfalls Distinctive Solutions 8 th Annual Factoring Conference Memphis, Tennessee April 3 6, 2002 Publication Prepared By: Michael

More information

Joint Universities Computer Centre Limited ( JUCC ) Information Security Awareness Training- Session Three

Joint Universities Computer Centre Limited ( JUCC ) Information Security Awareness Training- Session Three Joint Universities Computer Centre Limited ( JUCC ) Information Security Awareness Training- Session Three Information Security- Perspective for Management Business Impact Analysis ( BIA ) and Business

More information

Business Continuity Planning FAQ

Business Continuity Planning FAQ Case Western Reserve University s mission is to improve and enrich people s lives through research that capitalizes on the power of collaboration, and education that dramatically engages our students.

More information

Business Continuity Get Ready Now!

Business Continuity Get Ready Now! Business Continuity Get Ready Now! Agenda 1) Why is Business Continuity Planning Important? (MAPC) 2) Easy Steps to Start the Planning Process! (MAPC) 3) Tips to Help with the Planning Process. (MAPC)

More information

Chapter 1: An Overview of Emergency Preparedness and Business Continuity

Chapter 1: An Overview of Emergency Preparedness and Business Continuity Chapter 1: An Overview of Emergency Preparedness and Business Continuity After completing this chapter, students will be able to: Describe organization and facility stakeholder needs during and after emergencies.

More information

Protecting Your Assets: How To Safeguard Your Fund Against Cyber Security Attacks

Protecting Your Assets: How To Safeguard Your Fund Against Cyber Security Attacks Protecting Your Assets: How To Safeguard Your Fund Against Cyber Security Attacks Hacks, breaches, stolen data, trade secrets hijacked, privacy violated, ransom demands made; how can you protect your data

More information

Improving Business for SMEs with Online Backup Improving Business for SMEs with Online Backup

Improving Business for SMEs with Online Backup Improving Business for SMEs with Online Backup Improving Business for SMEs with Online Backup www.cloudsecure.co.uk/cloudsecure 1 Accountants and Solicitors Firms Professional organisations such as accountancy and solicitors firms have an ever increasing

More information

Protecting your Enterprise

Protecting your Enterprise Understanding Disaster Recovery in California Protecting your Enterprise Session Overview Why do we Prepare What is? How do I analyze (measure) it? What to do with it? How do I communicate it? What does

More information

The Top 10 Things to Look for When Choosing One

The Top 10 Things to Look for When Choosing One Why you need an Infrastructure Provider- The Top 10 Things to Look for When Choosing One CONTENTS Introduction...1 State of the Market: Factors Driving Corporate Choices...2 VAR Business Models Undergo

More information

Frequently Asked Questions (Including Definitions)

Frequently Asked Questions (Including Definitions) My Business Income Consultation from Chubb Frequently Asked Questions (Including Definitions) Frequently Asked Questions How To Use The Tool Click on the question that you would like to have answered.

More information

Business Continuity and Disaster Recovery Planning from an Information Technology Perspective

Business Continuity and Disaster Recovery Planning from an Information Technology Perspective Business Continuity and Disaster Recovery Planning from an Information Technology Perspective Presenter: David Bird, Director of Sales, Business Technology Consultant phone: 215-672-7100 email: dbird@quatro.com

More information

Business Continuity and. Information Technology

Business Continuity and. Information Technology Business Continuity and Information Technology A Primer for Disaster Recovery Planning Copyright 2006-2010, Online Tech Inc. Page 1 of 5 I. SUMMARY As companies become more dependent on the Internet for

More information

Recovery Site Evaluation: Finding Viable Alternatives

Recovery Site Evaluation: Finding Viable Alternatives Delivering the business value of IT. Recovery Site Evaluation: Finding Viable Alternatives Michael Croy Director, Business Continuity Solutions, Forsythe Solutions Group Session Agenda - Past to Present:

More information

Disaster Recovery Plan. (Updated Aug 30, 2015)

Disaster Recovery Plan. (Updated Aug 30, 2015) Disaster Recovery Plan (Updated Aug 30, 2015) St. Thomas School Disaster Plan TABLE OF CONTENTS Introduction... 3 General Definition... 3 Goal... 3 Advance Preparation and Emergency Response Phase Leadership...

More information

Steps to recovery. Queensland flood crisis. 19 January 2011

Steps to recovery. Queensland flood crisis. 19 January 2011 Steps to recovery Queensland flood crisis 19 January 2011 Immediate considerations Business interruption You may have experienced operational outages, IT interruptions as well as disruption to your manufacturing

More information

Do You Need to Reduce Your Human Resource or Employee Benefit Expenses?

Do You Need to Reduce Your Human Resource or Employee Benefit Expenses? Do You Need to Reduce Your Human Resource or Employee Benefit Expenses? Administrative Services & Human Resource Outsourcing (ASO / HRO) may be your solution Who is Precision HR+? Precision HR+ is an Administrative

More information

Exercising Your Enterprise Cyber Response Crisis Management Capabilities

Exercising Your Enterprise Cyber Response Crisis Management Capabilities Exercising Your Enterprise Cyber Response Crisis Management Capabilities Ray Abide, PricewaterhouseCoopers, LLP 2015 PricewaterhouseCoopers LLP, a Delaware limited liability partnership. All rights reserved.

More information

Unit Guide to Business Continuity/Resumption Planning

Unit Guide to Business Continuity/Resumption Planning Unit Guide to Business Continuity/Resumption Planning (February 2009) Revised June 2011 Executive Summary... 3 Purpose and Scope for a Unit Business Continuity Plan(BCP)... 3 Resumption Planning... 4 Assumptions

More information

Business Continuity Planning and Disaster Recovery Planning

Business Continuity Planning and Disaster Recovery Planning 4 Business Continuity Planning and Disaster Recovery Planning Basic Concepts 1. Business Continuity Management: Business Continuity means maintaining the uninterrupted availability of all key business

More information

Why cloud backup? Top 10 reasons

Why cloud backup? Top 10 reasons Why cloud backup? Top 10 reasons HP Autonomy solutions Table of contents 3 Achieve disaster recovery with secure offsite cloud backup 4 Free yourself from manual and complex tape backup tasks 4 Get predictable

More information

Half prepared? A global study into corporate preparedness for disaster recovery and business continuity

Half prepared? A global study into corporate preparedness for disaster recovery and business continuity Half prepared? A global study into corporate preparedness for disaster recovery and business continuity November 2011 Half prepared? The latest global business survey from Regus reveals that companies

More information

DISASTER RECOVERY PLANNING FOR CITY COMPUTER FACILITIES

DISASTER RECOVERY PLANNING FOR CITY COMPUTER FACILITIES APPENDIX 1 DISASTER RECOVERY PLANNING FOR CITY COMPUTER FACILITIES March 2008 Auditor General s Office Jeffrey Griffiths, C.A., C.F.E. Auditor General City of Toronto TABLE OF CONTENTS EXECUTIVE SUMMARY...1

More information

The Credit Research Foundation. Disaster Recovery and Business Continuity. Of Your E-mail, Credit & A/R System. An Occasional Paper February 2003

The Credit Research Foundation. Disaster Recovery and Business Continuity. Of Your E-mail, Credit & A/R System. An Occasional Paper February 2003 Disaster Recovery and Business Continuity Of Your E-mail, Credit & A/R System Executive Summary The Credit Research Foundation An Occasional Paper February 2003 Since September 11, 2001, 67% of the 229

More information

Introduction to Business Continuity Planning. PCDC Introduction. Objectives. MPCA Series on Business Continuity Planning

Introduction to Business Continuity Planning. PCDC Introduction. Objectives. MPCA Series on Business Continuity Planning Introduction to Business Continuity Planning MPCA Series on Business Continuity Planning Joan Thomas, MPA, ABPC, MEP Primary Care Development Corporation April 28, 2010 PCDC Introduction Public Private

More information

Business Continuity Management

Business Continuity Management Business Continuity Management cliftonlarsonallen.com Introductions Brian Pye CliftonLarsonAllen Senior Manager Business Risk Services group 15 years of experience with Business Continuity Megan Moore

More information

Business Continuity Management Governance. Frank Higgins Abu Dhabi March 2015

Business Continuity Management Governance. Frank Higgins Abu Dhabi March 2015 Business Continuity Management Governance Frank Higgins Abu Dhabi March 2015 Different Names Same Concept BCM (Business Continuity Management) BSI 25999 IPOCM (Incident Preparedness & Operational Continuity

More information

Business Continuity Plan Template

Business Continuity Plan Template Business Continuity Plan Template Disclaimer This publication has been produced to provide a guide for people anticipating going into business and for business owners. It should not be regarded as an

More information

EXECUTIVE SUMMARY 1.1 PROJECT OBJECTIVES

EXECUTIVE SUMMARY 1.1 PROJECT OBJECTIVES 1 1.1 PROJECT OBJECTIVES The main objective of the project is to develop a comprehensive IT Business Continuity/Disaster Recovery Plan for the Rochester-Genesee Regional Transportation Authority (RGRTA)

More information

Prudential Practice Guide

Prudential Practice Guide Prudential Practice Guide LPG 232 Business Continuity Management March 2007 www.apra.gov.au Australian Prudential Regulation Authority Disclaimer and copyright This prudential practice guide is not legal

More information

The Practice of Internal Controls. Cornell Municipal Clerks School July 16, 2014

The Practice of Internal Controls. Cornell Municipal Clerks School July 16, 2014 The Practice of Internal Controls Cornell Municipal Clerks School July 16, 2014 Page 1 July 18, 2014 Cash Receipts (Collection procedures) Centralize cash collections within a department or for the local

More information

Resource Ordering and Status System. User Business Resumption Plan

Resource Ordering and Status System. User Business Resumption Plan Resource Ordering and Status System User Business Resumption Plan I. INTRODUCTION This document is the disaster preparedness and recovery plan for users of the Resource Ordering and Statusing System (ROSS).

More information

Data Breach and Senior Living Communities May 29, 2015

Data Breach and Senior Living Communities May 29, 2015 Data Breach and Senior Living Communities May 29, 2015 Todays Objectives: 1. Discuss Current Data Breach Trends & Issues 2. Understanding Why The Senior Living Industry May Be A Target 3. Data Breach Costs

More information

Beazley presentation master

Beazley presentation master The Art of Breach Management Beazley presentation master February 2008 A Brief Review of Data Breaches What is a Data Breach? Actual release or disclosure of information to an unauthorized individual/entity

More information

Whitepaper: Email archiving and storage management solution for compliance, retention management and electronic discovery

Whitepaper: Email archiving and storage management solution for compliance, retention management and electronic discovery Whitepaper: Email archiving and storage management solution for compliance, retention management and electronic discovery by David Bailey February, 2011 Doc# 022311-01 www.doculex.com Intended Audience

More information

Rethinking contingency planning for an integrated world

Rethinking contingency planning for an integrated world Business Continuity* January 2010 Rethinking contingency planning for an integrated world Highlights: Increased supply chain complexities require broadened scope of contingency planning. Increasing outsourcing

More information

PAPER-6 PART-1 OF 5 CA A.RAFEQ, FCA

PAPER-6 PART-1 OF 5 CA A.RAFEQ, FCA 1 Chapter-4: Business Continuity Planning and Disaster Recovery Planning PAPER-6 PART-1 OF 5 CA A.RAFEQ, FCA Learning Objectives 2 To understand the concept of Business Continuity Management To understand

More information

Tufts Health Plan Corporate Continuity Strategy

Tufts Health Plan Corporate Continuity Strategy Tufts Health Plan Corporate Continuity Strategy July 2015 OVERVIEW The intent of this document is to provide external customers and auditors with a highlevel overview of the Tufts Health Plan Corporate

More information

Some companies never recover from a disaster related loss. A business that cannot operate will lose money, customers, credibility, and good will.

Some companies never recover from a disaster related loss. A business that cannot operate will lose money, customers, credibility, and good will. How Disaster Recovery Planning Can Be Leveraged For Electronic Discovery and Litigation Response Digital Discovery and e-evidence John Connell April 1. 2008 Hurricanes, floods, earthquakes, power outages,

More information

WHY CLOUD BACKUP: TOP 10 REASONS

WHY CLOUD BACKUP: TOP 10 REASONS WHITE PAPER DATA PROTECTION WHY CLOUD BACKUP: TOP 10 REASONS Contents REASON #1: Achieve disaster recovery with secure offsite cloud backup REASON #2: Freedom from manual and complex tape backup tasks

More information

Payroll Batch Processing Includes Direct Deposit

Payroll Batch Processing Includes Direct Deposit Payroll Batch Processing Includes Direct Deposit http://www.iconcmo.com IconCMO Church Software by Icon Systems Inc. Payroll Batch Processing - Includes Direct Deposit All rights reserved. No parts of

More information

Data Center Assistance Group, Inc. DCAG Contact: Tom Bronack Phone: (718) 591-5553 Email: bronackt@dcag.com Fax: (718) 380-7322

Data Center Assistance Group, Inc. DCAG Contact: Tom Bronack Phone: (718) 591-5553 Email: bronackt@dcag.com Fax: (718) 380-7322 Business Continuity and Disaster Recovery Job Descriptions Table of Contents Business Continuity Services Organization Chart... 2 Director Business Continuity Services Group... 3 Manager of Business Recovery

More information

Business Continuity Planning 101. +1 610 768-4120 (800) 634-2016 www.strohlsystems.com info@strohlsystems.com

Business Continuity Planning 101. +1 610 768-4120 (800) 634-2016 www.strohlsystems.com info@strohlsystems.com Business Continuity Planning 101 Presentation Overview What is business continuity planning Plan Development Plan Testing Plan Maintenance Future advancements in BCP Question & Answer What is a Disaster?

More information

EMERGENCY PREPAREDNESS PLAN Business Continuity Plan

EMERGENCY PREPAREDNESS PLAN Business Continuity Plan EMERGENCY PREPAREDNESS PLAN Business Continuity Plan GIS Bankers Insurance Group Powered by DISASTER PREPAREDNESS Implementation Small Business Guide to Business Continuity Planning Surviving a Catastrophic

More information

Ensuring Proper Protection of Your Company s Assets and Exposures

Ensuring Proper Protection of Your Company s Assets and Exposures Ensuring Proper Protection of Your Company s Assets and Exposures Know the Worth of Your Assets The development of accurate insurable values is an excellent way to verify the physical worth of your assets

More information

Business Continuity/Disaster Recovery Planning Berkeley County Chamber of Commerce 7/20/12

Business Continuity/Disaster Recovery Planning Berkeley County Chamber of Commerce 7/20/12 Business Continuity/Disaster Recovery Planning Berkeley County Chamber of Commerce 7/20/12 Ben Fleming, Jr. Santee Cooper Manager, Transmission Operations Agenda Importance Purpose Basic Necessities Program

More information

Crisis Communications Planning The Keystone of Disaster Recovery Response

Crisis Communications Planning The Keystone of Disaster Recovery Response Crisis Communications Planning The Keystone of Disaster Recovery Response Today s Presenter: Bob Boyd, President & CEO, Agility Recovery Solutions For copies of today s slides, please visit: http://agil.me/2013npmwebinar3

More information

HURRICANE PLAN CAN HELP BUSINESSES WEATHER A STORM. By Gerald Dunlop USA Small Business Development Center

HURRICANE PLAN CAN HELP BUSINESSES WEATHER A STORM. By Gerald Dunlop USA Small Business Development Center CAN HELP BUSINESSES WEATHER A STORM By Gerald Dunlop USA Small Business Development Center If we learned anything from Katrina, it is the importance of planning and what can result from the lack of it.

More information

BCP and DR. P K Patel AGM, MoF

BCP and DR. P K Patel AGM, MoF BCP and DR P K Patel AGM, MoF Key difference between BS 25999 and ISO 22301 ISO 22301 puts a much greater emphasis on setting the objectives, monitoring performance and metrics aligning BC to top management

More information

PROCEDURES FOR FILING MAJOR LOSS PROPERTY INSURANCE CLAIMS (revised eff. 5-1-14)

PROCEDURES FOR FILING MAJOR LOSS PROPERTY INSURANCE CLAIMS (revised eff. 5-1-14) APPENDIX 4: PROCEDURES FOR FILING MAJOR LOSS PROPERTY INSURANCE CLAIMS (revised eff. 5-1-14) The Risk Management Office (RMO) will be the point of contact for any large property loss, or disaster, in order

More information

Office Technologies Managed Services Professional Services. SERVING OVER 18,000 CUSTOMERS IN THE NYC & TRI-STATE AREA tomorrowsoffice.

Office Technologies Managed Services Professional Services. SERVING OVER 18,000 CUSTOMERS IN THE NYC & TRI-STATE AREA tomorrowsoffice. Office Technologies Managed Services Professional Services Agenda What s Changed? Office Technologies Solutions Beyond Your MFP The New Atlantic Protecting Your Business What s Changed What s Changed?

More information

Business Continuity & Disaster Recovery Hot Topics: Your Questions Answered. Paul Sullivan Mark Norton Scott Teel Ryan Donohue

Business Continuity & Disaster Recovery Hot Topics: Your Questions Answered. Paul Sullivan Mark Norton Scott Teel Ryan Donohue Business Continuity & Disaster Recovery Hot Topics: Your Questions Answered Paul Sullivan Mark Norton Scott Teel Ryan Donohue Prepare to Survive. FORMAT Questions submitted from Members, prospective members,

More information

Desktop Scenario Self Assessment Exercise Page 1

Desktop Scenario Self Assessment Exercise Page 1 Page 1 Neil Jarvis Head of IT Security & IT Risk DHL Page 2 From reputation to data loss - how important is business continuity? Neil Jarvis Head of IT Security (EMEA) DHL Logistics IT Security Taking

More information

The Future of Direct Mail, Transaction and Transpromotional Documents: The North American Market Opportunity

The Future of Direct Mail, Transaction and Transpromotional Documents: The North American Market Opportunity The Future of Direct Mail, Transaction and Transpromotional Documents: The North American Market Opportunity Focused Focused Transaction Documents Direct Mail The TransPromo Opportunity Electronic Presentment

More information

HUMAN RESOURCES MATTER:

HUMAN RESOURCES MATTER: HUMAN RESOURCES MATTER: Improving Performance and Managing Costs through Human Resource Outsourcing Building Better Business HUMAN RESOURCES MATTER: Improving Performance and Managing Costs through Human

More information

How to Choose a Cloud Backup Service Provider.

How to Choose a Cloud Backup Service Provider. How to Choose a Cloud Backup Service Provider. 1 How to Choose a Cloud Backup Service Provider Why Should You Protect Your Data? Sooner or later - by mischief, misfortune or mistake - it is statistically

More information

GENERAL APPLICATION FOR ELECTRONIC COMMUNICATION SYSTEM ( ECS ) INSURANCE

GENERAL APPLICATION FOR ELECTRONIC COMMUNICATION SYSTEM ( ECS ) INSURANCE GENERAL APPLICATION FOR ELECTRONIC COMMUNICATION SYSTEM ( ECS ) INSURANCE (CLAIMS MADE BASIS) APPLICANT S INSTRUCTIONS: 1. Answer all questions. If the answer requires detail, please attach a separate

More information

Consider the cash demands of a financial institution's customers; Anticipate funding needs in late 1999 and early 2000;

Consider the cash demands of a financial institution's customers; Anticipate funding needs in late 1999 and early 2000; AL 98-18 Subject: Year 2000 Q&A Guidance Date: December 10, 1998 TO: hief Executive Officers of National Banks, Federal Branches, Service Providers, Software Vendors, Department and Division Heads, and

More information

Workers Compensation (WC)

Workers Compensation (WC) Workers Compensation (WC) A. WC: What It Is B. WC: Why You Need It C. WC: Who It Covers D. WC: What It Costs E. WC: Claims F. WC: Audits G. WC: How To Buy It H. WC: 10 Good Things To Ask About WC (A) What

More information

Jon Wesoky is currently Regional Director of Supply Chain Management Practice at Resources Global Professionals. In that role, he supports clients on

Jon Wesoky is currently Regional Director of Supply Chain Management Practice at Resources Global Professionals. In that role, he supports clients on Jon Wesoky is currently Regional Director of Supply Chain Management Practice at Resources Global Professionals. In that role, he supports clients on scoping and providing teams to execute on strategic

More information

How Small Business Owners Can Save Time and Money by Going Paperless

How Small Business Owners Can Save Time and Money by Going Paperless How Small Business Owners Can Save Time and Money by Going Paperless Part I: What is Paperless and Why is It Important? All small business owners strive to efficiently run their businesses. Time wasted

More information

Creating a Business Continuity Plan for your Health Center

Creating a Business Continuity Plan for your Health Center Creating a Business Continuity Plan for your Health Center 1 Page Left Intentionally Blank 2 About This Manual This tool is the result of collaboration between the Primary Care Development Corporation

More information

The Advantages of a Golden Record in Customer Master Data Management. January 2015

The Advantages of a Golden Record in Customer Master Data Management. January 2015 The Advantages of a Golden Record in Customer Master Data Management January 2015 Anchor Software White Paper The Advantages of a Golden Record in Customer Master Data Management The term master data describes

More information

The Value of Knowing More About Your Customers

The Value of Knowing More About Your Customers The Value of Knowing More About Your Customers How Customer Intelligence can Increase Contact Center Efficiency While Improving the Customer Experience Today s consumers are more demanding than ever. The

More information

DASTA Guide to Business Continuity (BC) and Disaster Recovery (DR) Planning

DASTA Guide to Business Continuity (BC) and Disaster Recovery (DR) Planning Your Documents. Our Management. DASTA Guide to Business Continuity (BC) and Disaster Recovery (DR) Planning Dr. Robert L. Bailey, CRM, MIT, ECMp L E A R N M O R E A B O U T D A S T A A T W W W. D R M.

More information

TUFTS HEALTH PLAN CORPORATE CONTINUITY STRATEGY FREQUENTLY ASKED QUESTIONS OVERVIEW CORPORATE CONTINUITY PROGRAM.

TUFTS HEALTH PLAN CORPORATE CONTINUITY STRATEGY FREQUENTLY ASKED QUESTIONS OVERVIEW CORPORATE CONTINUITY PROGRAM. TUFTS HEALTH PLAN CORPORATE CONTINUITY STRATEGY FREQUENTLY ASKED QUESTIONS July 2015 OVERVIEW The intent of this document is to provide external customers and auditors with a high-level overview of the

More information

Budget, Accounting, Payroll

Budget, Accounting, Payroll Budget, Accounting, Payroll I. General Guidance - Authority to Spend after June 30 The Constitution requires appropriations before spending occurs. Without an enacted budget, the Courts will have to determine

More information

July 30, 2009. Internal Audit Report 2009-08 Information Technology Business Continuity Plan Information Technology Department

July 30, 2009. Internal Audit Report 2009-08 Information Technology Business Continuity Plan Information Technology Department Internal Audit Report 2009-08 Introduction. The Municipality depends heavily on technology and automated information systems, and their disruption for even a few days could have a severe impact on critical

More information

Information for Employers. Information for Workers

Information for Employers. Information for Workers Information for Employers Information for Workers Revised March, 2015 Contents Overview 2 Coverage 2 Registration 4 Renewal 5 Rates 5 Industry Classification 6 Experience Rating Program 6 Payment 7 Occupational

More information

MailStore Server Sales Guide. Email Archiving ediscovery Compliance Email Backup Data Loss Protection Lower IT Costs

MailStore Server Sales Guide. Email Archiving ediscovery Compliance Email Backup Data Loss Protection Lower IT Costs MailStore Server Sales Guide Email Archiving ediscovery Compliance Email Backup Data Loss Protection Lower IT Costs Introduction For most companies, email is not only the most important way of communicating,

More information