PAGE 1 PROJECT MANAGEMENT COMPETENCE CENTER SETTING MILESTONES PMCC CONSULTING

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1 COMPETENCE CENTER PAGE 1 SETTING MILESTONES PMCC CONSULTING

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3 COMPETENCE CENTER SETTING MILESTONES PMCC CONSULTING

4 PAGE 4 PMCC CONSULTING PMCC CONSULTING The ability to professionally manage strategies, projects, and processes is a decisive advantage for every company. A congruent strategy and the consistent application of this strategy are the most effective way to tackle current and future challenges in any field of business. pmcc consulting is an innovative specialist and qualityoriented, comprehensive service provider in the areas of project management, process management, and strategic management and can help your company build a processand project-oriented organisation.

5 STRATEGY S PROCESSES PAGE 5 PMCC ACADEMY GRAFIK ENGLIS TRAINING PMCC TOOLS STRATEGY CONSULTING S PROCESSES ON DEMAND COACHING SIMPLE AND PRAGMATIC As the world of business becomes increasingly interconnected and complex, we see the management of strategies, projects, and processes as a means to maintain competitive strength and to grow market share. But this often entails the allocation of substantial financial and personnel resources. We take a different path: clear, practical solutions that are simple to implement and principles for the efficient design of a project- and process-oriented organisation. As well-versed experts with many years of pertinent international consulting and training experience, our goal is to optimally coordinate all project, process, and strategy management activities thereby eliminating unnecessary tasks. We assist our customers in developing feasible solutions and implementing these solutions sustainably through effective change management.

6 PAGE 6 TRAINING CONSULTING THE RIGHT MIX. TRAINING Lay the foundation First things first Tailored, role specific, practical Competent team players The objective of strategic personnel development is to give the right people the right qualifications for what they must accomplish. This is where we come in with training concepts tailored to your specific needs and accounting for your corporate culture and the abilities of the participants. Depending on the target group, we can offer individual training modules to develop specific skills or complete integrated qualification programmes. This will allow you to build on your staff s strengths and develop the potential your employees need to succeed. New forms of learning and our didactic methodology ensure direct and lasting knowledge transfer. Skills such as leadership, team building, communication, conflict management, and dealing with resistance are essential for project and process managers in particular. This is why we place a focus on social competence in addition to traditional method and process competence qualifications. These soft skills are among the most important criteria for teamwork and assuming leadership roles. CONSULTING Good advice is not expensive, it pays for itself over the long term. Technical expertise and process support Practical approach with implementation guarantee As consultants, we analyse your company and work with you to ensure that your company lives up to its full potential. The framework we create together enables you to implement measures for organisational and strategy development and to manage your projects and processes in a professional manner. We see consulting as the goal-oriented development of specific customer solutions and apply our practical experience and expert knowledge about the management of project- and processoriented organisations to this end. The goal of our proven consulting approach is to shorten the time needed to develop solutions and to thereby generate direct benefits for you.

7 COACHING ON DEMAND PAGE 7 COACHING Effectively augment your skills Maintain your agility Exactly what you need Even the most experienced managers and teams reach their limits from time to time. Professional coaching provides help in such situations, opens up new perspectives, and enables you to apply your skills even more effectively. As an innovative personnel development measure, coaching is the ideal supplement to your training. As crisis coaching, it is a professional tool to assist you in resolving critical situations. We see coaching as a form of individual or project-specific support for solving specific issues and tackling new challenges. Our approach is based on partnership and respect and will mobilise your resources and abilities. We strengthen and develop the abilities that will enable you to reach your goals more quickly and effectively. ON DEMAND Real-time support Flexible solutions Tailored to your company Managers on demand help to immediately relieve resource bottlenecks and provide special knowledge that you need right now. Our specialists know your problems, have successfully dealt with similar situations many times in the past, and are at your disposal until the situation is resolved simply, practically, and economically. Our international pool of managers on demand consists of professional project and process managers with a high degree of social competence. They have many years of practical experi ence and technical expertise, and work with state-of-the-art software tools and according to recognised international standards. This immediately allows you to leverage external specialist know-how without additional training and at transparent costs.

8 PAGE 8 MANAGING PARTNERS CHRISTIAN STERRER +43/676/ Founder and managing partner of pmcc consulting, business economist, lecturer at universities and for MBA programmes, author, speaker, 20 years of experience in the development of project- and process-oriented organisations, creator of pm k.i.s.s. project management: keep it short and simple christian.sterrer@pmcc-consulting.com GERNOT WINKLER +43/676/ Founder and managing partner of pmcc consulting, economic engineer, lecturer at training courses and for MBA programmes, university lecturer, author, speaker, 20 years of experience in project- and process-management consulting and strategic management consulting, international speaking and publication activities gernot.winkler@pmcc-consulting.com THOMAS LIEB +49/151/ Managing partner at pmcc consulting, degree in Japanese studies, sociology, and political science, certified Project Management Professional (PMP ) according to PMI, certified systemic coach (SG), 10 years of experience as an international project manager, specialist for international and intercultural management issues thomas.lieb@pmcc-consulting.com STEFAN PLANK +43/664/ Managing partner at pmcc consulting, structural engineer, post graduate degree in project and innovation management, university lecturer, 15 years of experience in project and process management, expert in claim management stefan.plank@pmcc-consulting.com PMI and PMP are registered marks of Project Management Institute, Inc.

9 STRATEGIC PAGE 9 EXTERNAL ANALYSIS VISION STRATEGIC OBJECTIVES SWOT ANALYSIS STRATEGIES, MEASURES IMPLEMENTATION AND STRATEGY CONTROLLING INTERNAL ANALYSIS PSC STRATEGIC PS PTM PM STEERING COMMITTEE PSC STEERING COMMITTEE SPONSOR MANAGER Some dream, some do, and some do both. PTM TEAM SUBTEAM Turning vision into success. Strategies and appropriate projects and measures can only be de TEAM fined when a vision has been clearly formulated. Strategy development and implementation is MEMBER TEAM MEMBER PTM TEAM MEMBER the basis for structural and cultural optimisation and ensures that your company only works on the right projects. PP PARTICIPANT PP PARTICIPANT Consulting Successful companies and organisations have a clear strategy and pursue their objectives consistently. This requires the targeted consideration of management issues, concerted action, and the involvement of all organisational units and employees in different manners and degrees of intensity. We assist you in your strategy processes with our broad spectrum of technical competence and experience from the development of a congruent strategy to consistent implementation. Strategy consulting for the definition of the vision and the development and implementation of the corresponding strategy Moderation of strategy development and controlling meetings Implementation controlling in the form of portfolio management Accompanying change management

10 PAGE 10 When there are too many plans, there is no plan. Training Complex tasks, dynamic markets, the rapid advancement of technology, and customers who expect a high degree of professionalism. No problem for your project managers! We offer project management training in the following areas tailored to the specific context in which your company operates: Methodological competence, process competence, social competence Basic and advanced single project management Expert aspects of multi-project management and the management of project- and process-oriented organisations Change management Preparation for IPMA and PMI certification Manager training Train the trainer project management pm k.i.s.s. Project management: keep it short and simple Consulting What organisational structure allows teams to work effectively while providing management with a clear and thorough overview of all projects? What contribution can professional project management make to efficiently completing projects despite tight budgets and limited resources and to optimising value creation throughout the company? We assist you in implementing and professionalising sustainable, effective project management concepts, and also assume implementation responsibility: Implementation and optimisation of single and multi-project management Resource management consulting Implementation of project management career paths Execution of project management audit processes Development of a project management culture Implementation of project management offices and project steering committees Overall project management professionalisation Advice on IT tools for project management

11 PAGE 11 PSC STEERING COMMITTEE PS SPONSOR PTM PSC STEERING COMMITTEE PM MANAGER PTM TEAM MEMBER TEAM TEAM MEMBER PTM TEAM MEMBER SUBTEAM PP PARTICIPANT PP PARTICIPANT Coaching Our coaches have the technical expertise and experience to address your issues and extensive project management and personal coaching know-how. But above all, they have strong values, trust in the competence of our customers, are unbiased, are solution and resource oriented, act out of conviction, are committed to equality, and extend unconditional respect. Coaching for complex projects and programmes Coaching for project and programme sponsors, managers, and teams Coaching for project management processes Coaching during project or programme crises Accompaniment of change projects and programmes Certification coaching Project management on demand You can use our project management specialists to flexibly cover peaks in capacity demand, or to conveniently bring in external know-how for atypical tasks in your company. The best qualifications are immediately available and can be tailored to your needs: Temporary management of projects or programmes Temporary management of a project or programme office Scheduling and schedule controlling Temporary establishment and direction of a project management office Project or programme marketing Change management Risk and claim management Project assistance on demand

12 M PAGE 12 PROCESS PROCESS VISION STRATEGIC OBJECTIVES EXTERNAL ANALYSIS SWOT A rut will not ANALYSIS bring you to a new destination. INTERNAL ANALYSIS STRATEGIES, MEASURES IMPLEMENTATION AND STRATEGY CONTROLLING PSC STEERING COMMITTEE Training PSC STEERING COMMITTEE Consulting PS SPONSOR (Core) processes and structures are a key determiner of a company s success. This is why professional process management is so important. TEAM Process management qualifications help to achieve MEMBER this. Process managers, process owners, and persons who are involved in processes will find the right process management PM training in the following areas with us: MANAGER Basic and advanced topics for the identification, analysis, and optimisation of processes PP Expert aspects of process implementation and multi-process management Preparation for TÜV Austria PARTICIPANT certification PTM Train the trainer process TEAM management PTM PTM TEAM MEMBER SUBTEAM Strategically aligning business TEAM processes with customer expectations and systematically integrating changes are crucial factors for businesses in highly competitive environments. Our consul MEMBER PP tants know that the ongoing analysis and optimisation of existing structures harbours a great deal PARTICIPANT of success potential, and can help transform your company from a functional organisation into a process-oriented organisation. Documentation of current processes Analysis, optimisation, and implementation of processes Creation of process maps Identification of key processes Process controlling Creation of process management guidelines Establishment of process management roles for single and multi-process management Overall process management professionalisation

13 PROCESS PAGE 13 RESTLICHE ENGL FUNCTIONAL ORGANISATION PROCESS-ORIENTED ORGANISATION MULTI- PORTFOLIO Coaching Process coaching centres on the optimisation of processes in critical situations. To avoid turning your company upside down, we focus on SINGLE your competences and the specifically relevant key DEPARTMEN processes and value-creation processes. The goal is to ensure that your employees will be able HANDBOOK to analyse drag and immediately take optimisation measures now and in future. RESOURCE MANAG Coaching for holders of roles in processes Coaching for process management officers in organisations Assistance with process coaching and change management Coaching for change processes EMPLOYEES EMPLOYEE SHEET ANAGEMENT Process management on demand Qualified process management personnel exactly when you need them. When a process must be implemented quickly, when you need personnel and know-how to eliminate bottlenecks, or when you wish to build up knowledge and experience in your company: STRATEGIC Process management on demand Process identification and analysis Process optimisation Process implementation Temporary process management office direction Creation of and assistance for internal process management teams COURSES AND ACCELERATED PROGRAMMES BASIC AND ADVANCED SEMINARS IN AND PROCESS AND SOCIAL COMPETENCE EXPERT SEMINARS ON THE OF - AND PROCESS-ORIENTED ORGANISATIONS

14 PAGE 14 MILESTONES Pragmatic, practical INNOVATIVE focused, adept, high quality SINCE 2008 FULL SPEED AHEAD WITH strategy projects processes 6 LOCATIONS 10 languages 400 customers in five years. Plus 3,000 training and consulting days every year 30 consultants MARK years of experience Recommendation rate 99% OUR COMPANY THRIVES THANKS TO pmcc consultants Because they accompany, advise, and teach our customers every day and motivate them to be all they can be. They all have extensive technical and didactic expertise and many years of international training and consulting experience. And they bring their know-how from many different industries directly into your company and go well beyond theoretical input and case studies to assist you in all aspects of strategy including the concrete implementation of projects and processes. 1 rare beauty the pmcc frog YOUR SATISFACTION IS OUR MOST IMPORTANT AFFIRMATION QUALITY IS OUR HIGHEST BENCHMARK CROSSSECTOR Recognised and recommended partner for IPMA, PMI, and TÜV Austria certification training and preparation 3:3 3 AREAS strategy, projects, processes 3 APPROACHES consulting, academy, tools 60% of our services are provided internationally primarily in the EU, but also in America, South America, and Asia. 5,000 course participants every year PUBLICATIONS: reference books, technical articles and presentations 15 TO 250,000 EMPLOYEES FROM SMES TO INTERNA - TIONALLY ACTIVE GROUPS

15 ION PROCESS-ORIENTED ORGANISATION PAGE 15 MULTI- PORTFOLIO HANDBOOK The most important tool for project managers. Facilitates integrated project planning and documentation in your company. SINGLE HANDBOOK DEPARTMENT RESOURCE MANAGER PORTFOLIO The central management information tool for your project portfolio. Assists you in all multi-project management processes and ensures that your business strategy is implemented in your portfolio. EMPLOYEES EMPLOYEE SHEET RESOURCE MANAGER The link between the line organisation and the project. Provides you with an overview of resource availability, employee workload, and employee capacity. PMCC TOOLS STRATEGIC Easy to handle and made to measure. GRAMMES ARS IN GEMENT E NT OF - ISATIONS Good project management software simplifies workflows, functions without delays, and is easy to understand and simple to use. It makes work considerably easier and is tailored to the needs of your company. Good and appropriate tools are the product of competent and extensive advice from our pmcc tools specialists. MI, ATION : LE PROCESS Better advice We assist you from the analysis of your current procedures and the design of an appropriate IT solution to the technical implementation of the system and adaptation to the specific requirements of your company. And because the success of these efforts is determined not only by the quality of the IT solution, but also by user acceptance, we offer accompanying qualification, support, and service modules. That s what tools that work in the real world look like. Less is more The project management aids that pmcc tools has developed are the practical implementation of state-of-the-art methods for single and multi-project management and for resource management. pmcc tools are simple to use, pragmatic, and create measurable added value.

16 PAGE 16 PMCC ACADEMY The custom formula for your professional training. Let s talk about your objectives. Acting and reacting, recognising trends and potential, adapting to new conditions, managing projects and processes with widely varying organisational structures managers in business today must tackle a wide range of challenges. The good news is, strategic management, project management, and process management can all be learned. The requisite skills expanded and refined. Especially effectively in the training courses and programmes offered by the pmcc academy.

17 EMPLOYEE EMPLOYEE SHE PAGE 17 STRATEGIC COURSES AND ACCELERATED PROGRAMMES BASIC AND ADVANCED SEMINARS IN AND PROCESS AND SOCIAL COMPETENCE EXPERT SEMINARS ON THE OF - AND PROCESS-ORIENTED ORGANISATIONS CHANGE PREPARATION FOR IPMA, PMI, AND TÜV AUSTRIA CERTIFICATION PM K.I.S.S. : KEEP IT SHORT AND SIMPLE PROCESS And how to get there The pmcc academy programme is a high-quality combination of educational concepts that specifically tap the development potential of companies and their employees. And our training enables you to apply your social and methodological skills at the right time and in a way that is appropriate to the situation so that you can master even the most complex tasks. Experience has shown us that made-to-measure training is the only way that managers can become highly qualified leaders who secure the innovative power and operating efficiency of a company and who motivate their employees to be all they can be. Tailored training Design your personal training curriculum from our selection of courses, accelerated programmes, and seminars, or focus specifically on individual topics as your situation dictates. We will create a custom package that meets your specific needs from our more than 120 events at over 25 seminar locations. For you personally, for rising stars in your organisation, or when the necessary group size for in-house training is not reached.

18 PAGE 18 PMCC CONSULTING GMBH Graz T: +43/316/ E: Salzburg T: +43/662/ E: Vienna T: +43/1/ E: Bonn T: +49/228/ E: Munich T: +49/89/ E: Ljubljana T: +386/1/ E:

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20 PAGE 20 GRAZ SALZBURG VIENNA BONN MUNICH LJUBLJANA