Fact Finder. Client Names: Date: Checklist of Documentation. To be completed with your Adviser. Version May 2014.

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1 Fact Finder Names: Date: Section One Section Two Section Three Section Four Checklist of Documentation Your Details Supplementary Information To be completed with your Adviser Page 1 of 37

2 Please read this carefully before proceeding Strictly Private and Confidential By virtue of the nature of their role, advisers will have access to their client s personal and financial information. In addition to the legislated privacy requirements that apply to such information, the obligation of confidentiality also forms part of the ethical requirements an adviser must observe as part of their general business practises. An adviser must not reveal any client information to a third party unless instructed to do so, in writing, by the client, or where required by law. The written authority of all clients will be required to release information that is held in a joint file. In the absence of such authority, only information relating to the particular client may be disclosed. These obligations extend to any employees or contractors working for the adviser. It is the adviser s responsibility to ensure that this obligation is fully explained and understood by staff. files must be stored securely and should not be accessible to unauthorised persons. Special requirements apply to the retention and security of client s tax file numbers. Failure to adhere to these key principles will be regarded as a serious business risk and may result in adviser suspension or termination. Important Notice to s In order for an adviser to make an investment and insurance recommendation they must have reasonable grounds for making that recommendation. This means that the adviser must conduct an appropriate investigation as to the financial situation and particular needs of the individual(s) concerned. The information requested in this fact finder is necessary to enable a recommendation to be made on a reasonable basis. Failing to provide information requested by your adviser may result in your commitment to a product or strategy that may not be appropriate to your individual needs and circumstances. The following document is quite detailed and will take some time to complete but it is an investment in your future as any recommendations we may make will be based on the information contained in this document. We ask you to have it fully completed for your initial interview with our adviser. By law any recommendation we may make to you has to be based on full and complete disclosure of all possible facts that you have supplied in this document. In preparation for the interview we require you to also have all existing and past superannuation documentation and current risk or insurance policies attached.. All details will remain confidential at all times. If you have any queries then please ring us on for assistance. PLEASE COMPLETE IN BLACK OR BLUE PEN Page 2 of 37

3 Checklist of Documentation Please ensure you have provided copies of the following documentation: Your last pay slips Loan statements the most recent 6 months of statements Share holdings your last dividend statement is ideal Managed fund statements Whole of life policies Superannuation statements Personal insurance policies life, income protection, trauma/critical illness, TPD Wills and/or enduring powers of attorney or guardianship Tax file number Drivers license or passport Marriage certificate (only if recent change of name) Please note: if you do not have statements please provide account/policy numbers and company name. Page 3 of 37

4 If more room required please make notes on the page opposite Personal Details Details Title: Surname: Given name: Preferred name: Date of birth: Country of birth: Sex: Marital status: Current weight/height kg cm kg Cm Health status: List past health conditions What regular medication do you take (if any)? Have you smoked in the last 12 months? Residential address: Excellent Average Good Poor Excellent Average Good Poor Yes No Yes No Postal address: Contact Details Home phone: Mobile: Business phone: Home fax: Business fax: Preferred contact: please mark order of preference Home Mobile Business Home Mobile Business Preferred time for contact: am / pm am / pm Dependants Name Relationship Date of Birth Financially Dependent Dependent until age / / Yes No / / Yes No / / Yes No Page 4 of 37

5 Financial Goals and Objectives What areas of financial planning are you most concerned about? What do you hope to achieve from the financial planning process? Are you expecting to receive a lump sum of funds in the near future? If yes, completed below: Details (e.g inheritances, overseas payments, sale of business) Date Receipt Amount / / $ / / $ / / $ / / $ Page 5 of 37

6 Financial Goals and Objectives Short-term (under 3 years e.g. tax bill, travel, new vehicle, home improvements, education) Purpose Date Required To (if applicable) Amount / / / / $ / / / / $ / / / / $ / / / / $ Medium-term (3 to 7 years e.g. travel, new vehicle, home improvements, education) Purpose Date Required To (if applicable) Amount / / / / $ / / / / $ / / / / $ / / / / $ Long-term (7 years and over e.g. new vehicle, home improvements, university education) Purpose Date Required To (if applicable) Amount / / / / $ / / / / $ / / / / $ / / / / $ If we could help you achieve these goals what would that mean to you personally? Retirement Details Ideally, what would retirement be like and how would you like to spend your retirement? Retirement date: / / / / Retirement age: Retirement Income Goals Expressed in today s dollars, what annual level of income (after tax) do you wish to retire on? $ What sources of income do you expect to rely on in retirement? Are you on track? Yes No Unsure If yes how have you measured this? Page 6 of 37

7 Employment Details Employment Employed Self-employed Employed Self-employed Employment type Full time Part time Casual Full time Part time Casual Number of hours worked per week: Employer: Occupation/title: Are you degree qualified? Yes No Yes No What is your highest qualification? Describe your day to day duties Manual work as a % of hours/wk Do you intend to change employment in the near future? If yes, when? Yes No Yes No If yes, what will be your new occupation? Are you a member of a union? Yes No Yes No If yes, which union? Current Income (Before Tax) Gross salary/wages $ $ How often do you get paid? Other taxable income excluding investment income Weekly Fortnightly Monthly Weekly Fortnightly Monthly $ $ Fringe benefits Benefit $ $ allowance/cash: $ $ Commissions/ bonus/profit share: $ $ Centrelink/Department of Veteran Affairs benefits Benefit: Amount: $ per fortnight Benefit: Amount: $ per fortnight Private hospital cover Yes No Yes No Is this income expected to change over the next 12 month - when? Yes / / No Yes / / No Expected/increased income $ $ Page 7 of 37

8 Household Day to Day Expenses - Please note: all loan repayment details to be provided in detail on page 11 of this document. Show as an annual amount ($ s) ($ s) Joint ($ s) Tick if this item is tax deductible Council/shire/body corporate rates $ $ $ Water rates $ $ $ Insurance Home $ $ $ Contents $ $ $ Private health insurance $ $ $ Other $ $ $ Electricity/gas $ $ $ Telephone/internet/Austar etc $ $ $ Mobile phone $ $ $ Furnishing/appliances $ $ $ Home/maintenance $ $ $ Rent $ $ $ Car registration and car insurance $ $ $ Car service/maintenance/repairs $ $ $ Petrol and other running costs $ $ $ Membership fees/licence fees, fines, parking $ $ $ Public transport/taxi fares $ $ $ Medical, dental, pharmacy expenses $ $ $ Insurance life, TPD, IP, trauma $ $ $ Child care/maintenance $ $ $ Subscriptions (magazines, newspapers etc) $ $ $ Food/groceries $ $ $ Clothing/shoes $ $ $ Entertainment/dining out incl. alcohol/cigarettes etc $ $ $ Holidays/travel $ $ $ Christmas/birthdays and other gifts $ $ $ Sports/recreation/hobbies/club fees $ $ $ Hair and Beauty $ $ $ Page 8 of 37

9 Miscellaneous expenses Professional services (e.g. accountant fees) $ $ $ Professional memberships $ $ $ Work related expenses (e.g. uniforms, travel) $ $ $ Donations $ $ $ Education expenses $ $ $ Pet/vet fees $ $ $ Savings plans (existing investments/savings accounts) $ $ $ Other vehicle expenses (boat, caravan etc) $ $ $ Other $ $ $ TOTAL ANNUAL day to day EXPENSES excluding loan repayments $ $ $ How would you describe your present cash flow? After funding the above living costs how much do you estimate (per week/month) you have available? What was your tax return last year? If you receive a tax refund, what do you do with this tax return each year? (e.g. pay bills, holidays, capital expenditure, savings etc.) Page 9 of 37

10 Assets (Non Financial) Principal Residence Owner Asset value Date purchased / / Details Equity available for investment purposes? Yes No Do not know Date of last valuation? / / Contents Non income producing real estate (e.g. holiday home, land) Motor vehicles Boat/ marine Owner Asset value Date purchased Details Date of last valuation? / / / / Caravan Collectables/ Art/ other Business Other pension assessable assets (inc. gifts > $10K) Owner Asset value Date purchased Details Date of last valuation? / / / / Page 10 of 37

11 Liabilities principal residence/property/investment loans Exclude investment property (see page 13) Details Principal residence Investment loan 1 Investment loan 2 Current loan balance $ $ $ Security held on Loan Available redraw $ $ $ Lender Owner Type of loan P&I I Only Line of Credit P&I I Only Line of Credit P&I I Only Line of Credit Interest rate % % % Fixed or variable Maturity date Repayments $ $ $ Frequency Per Mth F/night Wk Per Mth F/night Wk Per Mth F/night Wk Tax deductible Yes No Yes No Yes No Notes: For the purpose of your advice do you authorise a valuation of the properties if it is at no cost to you? Yes No Liabilities other Details Car loan Personal loan Credit card HELP Debt / Other Current loan balance $ $ $ $ Available redraw $ $ $ $ Lender Owner Type of loan P&I I Only P&I I Only P&I I Only P&I I Only Interest rate % % % % Fixed or variable Loan term Maturity date Repayments $ $ $ $ Frequency per F/night Mth per F/night Mth per F/night Mth per F/night Mth Tax deductible Yes No Yes No Yes No Yes No Notes: Page 11 of 37

12 Current Investments / Bank Accounts / Savings Enter all existing investments including cash and bank accounts, unit trusts, shares, debentures, term deposits, insurance and friendly society bonds, life policies, gifts and inheritances. Do not include the principal residence, rental property, superannuation or retirement income stream products. Details Investment description Owner Units (if applicable) Current value $ $ $ $ Purchase price $ $ $ $ Date purchased / / / / / / / / Income reinvested Yes No Yes No Yes No Yes No Regular contributions Regular Contributions Amount Yes No Yes No Yes No Yes No $ $ $ $ Frequency F/M/Y Do you wish to retain? Yes No Yes No Yes No Yes No How much would you like to retain in your bank account as a cash reserve? $ Current Investments Details Investment description Owner Units Current value $ $ $ $ Purchase price $ $ $ $ Date purchased / / / / / / / / Income reinvested Yes No Yes No Yes No Yes No Regular contributions Regular Contributions Amount Frequency F/M/Y Do you wish to retain? Yes No Yes No Yes No Yes No $ $ $ $ Yes No Yes No Yes No Yes No Page 12 of 37

13 Investment Property Address Owner Date purchased / / / / / / / / Cost base $ $ $ $ Current value $ $ $ $ Equity/owners funds $ $ $ $ Are you considering selling or relocating? Yes No Yes No Yes No Yes No Amount borrowed $ $ $ $ Current loan balance $ $ $ $ Security Held on Loan Interest rate % % % % Interest type Variable Fixed Variable Fixed Variable Fixed Variable Fixed If Fixed, maturity date / / / / / / / / Term (years) Type P & I Int only P & I Int only P & I Int only P & I Int only Loan repayments $ $ $ $ Frequency Rental income $ pa $ pa $ pa $ pa Rates $ pa $ pa $ pa $ pa Maintenance $ pa $ pa $ pa $ pa Agent fees $ pa $ pa $ pa $ pa Insurance $ pa $ pa $ pa $ pa Body corporate $ pa $ pa $ pa $ pa Page 13 of 37

14 Superannuation HESTA Super Funds please complete HESTA Authority Form Have you provided your last statement for ALL of the following funds? Yes No Would you like us to search for any lost superannuation? Yes No Yes No Employer fund Employer fund What is the name of your employer fund? What is your account number? What is the current account balance $ $ Do you have choice of super? Yes No don t know Yes No don t know Are you making additional regular contributions to your employer fund? If so, what type of contribution are you making? Yes No Yes No $ Employer (SGC) $ Employer (SGC) $ Salary sacrifice $ Salary sacrifice $ Post-tax $ Post-tax Other fund Other fund What is the name of your fund? What is your account number? What is the current account balance $ $ Are you making additional contributions to your fund? If so, what type of contribution are you making? What is the name of your fund? Yes No Yes No $ Employer (SGC) $ Employer (SGC) $ Salary sacrifice $ Salary sacrifice $ Post-tax $ Post-tax Other fund Other fund What is your account number? What is the current account balance $ $ Other fund Other fund What is the name of your fund? What is your account number? What is the current account balance $ $ Other fund Other fund What is the name of your fund? What is your account number? What is the current account balance $ $ Page 14 of 37

15 Personal Insurance and Family Protection 1. My family would be financially secure if I passed away or suffered from a severe illness/disability yesterday? Yes No Yes No 2. In the event of your death or disability, would you want your family to be financially as well off? Yes No Yes No 3. In the event of your spouse s death, you would like to: Repay Debt Maintain Living Expenses Fund Child Care Costs Fund Funeral Expenses Other Repay Debt Maintain Living Expenses Fund Child Care Costs Fund Funeral Expenses Other Other: Other: 3. In the event of my spouse s death? I would continue to work Full time Yes No Yes No Part time Yes No Yes No Approx income $ $ 4. In the event of death, disability, prolonged sickness or accident would you like your income replaced? Yes No Yes No Page 15 of 37

16 6. Would you want an additional lump sum to cover expenses? If yes, how much? Yes No Yes No Education $ Education $ Child care $ Child care $ Motor vehicle replacement $ Motor vehicle replacement $ 7. Is it important to have appropriate protection for your children in the event they suffered from a severe illness? Yes No Please provide details of your current personal insurances. Life and TPD Cover Insurer: Policy type: Super Non-super Super Non-super Sum insured: $ $ Policy owner: Life insured: Premium: $ per $ per Own occupation or any Occupation definition for TPD: Any Own Any Own Life and TPD Cover (additional policies) Insurer: Policy type: Super Non-super Super Non-super Sum insured: $ $ Policy owner: Life insured: Premium: $ per $ per Own occupation or any Occupation definition for TPD: Any Own Any Own Page 16 of 37

17 Income Protection Insurer: Policy type: Super Non-super Super Non-super Life insured: Monthly benefit: $ per $ per Premium: $ per $ per Benefit period: Waiting period: Premium type: Stepped Level Stepped Level Critical Illness Cover Insurer: Policy owner: Life insured: Sum insured $ $ Premium: $ per $ per General Insurance Insurer Sum Insured Home Yes No $ Contents: Yes No $ Vehicle(s): Yes No $ or Market Value Private health insurance: Yes No Provider: Personal effects: Yes No $ Other: (e.g. professional indemnity, business, investment property) Yes No $ Page 17 of 37

18 Account Based Pensions, Allocated Pensions and Annuities Do you have a superannuation income stream Pension/annuity type: (account based pension, allocated pension, annuity) Yes No Yes No What is the name of your fund? What is your account number? What is the current account balance? $ $ Have you provided your last statement? Yes No Yes No Frequency of payment: Mthly Qtrly Yrly Mthly Qtrly Yrly Income amount: $ $ Question for s over Age 55 Are you? planning retirement Retired Still working If retired, do you have a strategy in place to ensure your money will last for the rest of your life? Yes No If no What are your strategies to access further capital? If you are still working, do you have a strategy in place to ensure your retirement goals are achieved? Yes No Is it important to access social security during retirement to supplement your income? Yes No Are you currently accessing some of your super benefits as a pension whilst you are still working? Yes No Page 18 of 37

19 Estate Planning Wills and Power of Attorney Do you have a will? Yes No Yes No If so, what type of will do you have? Standard Testamentary Trust Standard Testamentary Trust When was it last reviewed?./ /./ / Who reviewed your will? Do you have an enduring power of attorney? Yes No Unsure Yes No Unsure Do you have an enduring power of guardianship? Yes No Unsure Yes No Unsure Has anything in your life changed since your last will was prepared and is this change dealt with under the terms of your current will Estate Goals In the event of my death- Yes No Yes No I would like each of my beneficiaries to receive a lump sum Yes No Yes No approx amount: spouse: $ % $ % child: $ % $ % child: $ % $ % child: $ % $ % child: $ % $ % other: $ % $ % I have been previously married Yes No Yes No I have children from previous marriage(s) Yes No Yes No If yes, number of children Page 19 of 37

20 Your Current Advisers Adviser Name Postal address Phone number Accountant Solicitor Stockbroker Mortgage broker General broker It may be beneficial for us to contact one of the above advisers directly relating to any common matters that may become evident when completing your plan. May we please have your permission? Yes No authorisation to provide information: I authorise RCB Investments Pty Ltd (trading as Finance Control) to disclose information to service providers as discussed with my financial planner. Yes No Name: Signature: / / Name: Signature: / / Other Entities / Structures Do you have any of the following structures in place? If yes, please complete Section Three Supplementary pages of the Fact Find (pg 24-26) Company: Yes No Yes No Trust: Yes No Yes No Self-managed superannuation fund: Yes No Yes No Page 20 of 37

21 Your Goals and Objectives Rank your personal priorities in order of their importance (e.g. 1 = highest) Build wealth for retirement Rank (1 is highest) Details I/we want to look at strategies which will ensure that I/we are financially independent and not reliant on Centrelink in my/our future retirement. Minimise tax Debt reduction Salary packaging Plan for retirement Income streams Social security Insure Yourself Fund planned lump sum expenses Estate planning Maintain current lifestyle I/we are keen to pursue strategies that will help minimise tax. I/we would like to repay the mortgage and other debts, within the next years/as soon as possible. I/we have the salary packaging options available through employment and would like to maximise the benefits available. I/we would like to plan to retire at age with the income of $ per annum indexed to inflation to life expectancy. I/we would like to arrange our investments to provide an ongoing income stream to support our current cost of living. I/we would like to ensure that we are maximising our current entitlements to all Centrelink benefits. I/we would like to ensure that I/we have adequate and appropriate insurances to protect myself and my family in the event of death or illness. I/we would like to ensure that my/our planned expenses discussed in this document are funded in the time frames that I/we have specified. I/we wish to review my/our wills, EPOA and EPOG to ensure that they adequately protect my/our estate beneficiaries. I/we want to ensure that my/our current lifestyle is not impacted as a result of implementing financial advice. Other Additional comments Page 21 of 37

22 Additional Comments Page 22 of 37

23 Self Managed Superannuation Fund name: Trustee (company or individuals): Establishment date: / / Type of fund: ATO SMSF Small APRA Fund (SAF) Non-complying S/F Last investment strategy update: / / SMSF Member Details Member name Eligible service date Current balance Regular contributions 1. / /. $ $ $ 2. / /. $ $ $ 3. / /. $ $ $ 4. / /.. $ $ $ Total SMSF funds: $ $ $ Life/TPD cover Who is the adviser who manages this Self Managed Super Fund (SMSF)? SMSF Investment Details Investment/ product name Date invested Amount invested No. of units / shares Current value Sell / reallocate Page 23 of 37

24 Private Company Company name: Nature of business: Establishment date: / / Directors/shareholders: % ownership % ownership % ownership % ownership Balance Sheet Assets Liabilities $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ Buy/sell agreement Funded OR Unfunded Key person insurance Funded OR Unfunded Succession planning Funded OR Unfunded When did you last review these matters with your professional adviser? Can you please provide copies of your business will Yes No If no, please complete business fact finder available from your adviser. Page 24 of 37

25 Family Trust Name: Nature: Type: Discretionary Non-discretionary/fixed Establishment date: / / Trustee(s): Beneficiaries: Trust Investment Details Investment/ product name Date invested Amount invested No. of units / shares Current value Sell / reallocate Page 25 of 37

26 Risk & Return Discussion Tools Having an understanding of what you want your investments to achieve is an important part of the financial planning process. You must be rational and ensure that your investments assist you in achieving your goals. To do this you must focus on objective and time frame. Volatility of asset class returns from (15 Years) Calender year Cash 1 Australian fixed interest 2 Global fixed interest 3 Listed property 4 Australian shares 5 Global shares % 18.64% 24.16% 12.74% 20.19% 26.65% % 11.89% -3.09% 14.49% 14.60% 6.71% % 12.22% 22.26% 20.31% 12.23% 42.19% % 9.54% 22.58% 17.95% 11.63% 32.82% % -1.21% % -4.97% 16.10% 17.57% % 12.08% 19.67% 17.92% 4.80% 2.49% % 5.45% 7.50% 14.99% 10.49% -9.65% % 8.81% 8.63% 11.85% -8.64% % % 3.05% % 8.81% 14.96% -0.29% % 6.96% 6.06% 32.18% 27.92% 10.43% % 5.80% -0.50% 12.70% 22.45% 17.39% % 3.14% -1.25% 34.05% 24.51% 12.02% % 3.46% -0.42% -8.36% 16.22% -2.14% % 14.95% 39.72% % % % % 1.70% 8.00% 7.90% 37.60% -0.30% Best 1 year Return Worst 1 year Return 15 Year Average Return 8.1% 8.1% 18.6% 20.6% 34.0% 37.6% 3.5% -1.1% 0.3% -54.0% -38.9% -27.4% 5.9% 7.8% 8.7% 9.5% 12.6% 6.5% 1 UBSA90 Day Bank Bill 2 UBSAa Composite Bond All Maturities 3 Citigroup World Government Bond Index (AUD Hedged) 4 S&P/ASX A-REITs Accumulation Index 5 S&P/ASX 300 (All Ordinaries before 1/4/2000) 6 MSCI World ex-australia NET WHT Source:Mercer *Illustrative purposes only. It is important to note that past performance is no indication of future performance. Page 26 of 37

27 Investment Risk Profile When investing it is important that you consider the level of risk as well as the return on an investment in view of your circumstances and investment goals. Risk means different things to different investors. For some, investment risk means the likelihood of a loss of capital, while for others it is the level of volatility of an investment, or the risk of an asset not producing enough to live on. This investment risk profile questionnaire has been designed to assist you in making an investment decision. It asks some questions regarding your goals, time frames and comfort with investments to provide a guide to your investor profile. Your investor profile then determines a benchmark asset allocation for your investments. Please complete the questions below by choosing the answer which most closely describes you. Name: Insert score score score 1. For how long would you expect most of your money to be invested before you would need to access it? Less than 12 months 10 Between 1 and 3 years 20 Between 3 and 5 years 30 Between 5 and 7 years 40 Longer than 7 years If you consider current interest rates what overall level of return (after inflation) do you reasonably expect to achieve from your investments over the period you wish to invest for? A reasonable return without losing any capital % % % 40 Over 9% Assuming you had no need for capital, how long would you allow a poorly performing investment to continue before cashing it in (assuming the poor performance was mainly due to market influences)? You would cash it in if there was any loss in value 0 Less than 1 year 10 Up to 3 years 20 Up to 5 years 30 Up to 7 years 40 Up to 10 years How familiar are you with investment markets? Very little understanding or interest 10 Not very familiar 20 Have had enough experience to understand the importance of diversification 30 Page 27 of 37

28 I understand that markets may fluctuate and that different market sectors offer different income, growth and taxation characteristics I am experienced with all investment classes and understand the various factors that may influence performance There is generally a greater tax efficiency when investing in more volatile investments. With this in mind, which of the following would you be more comfortable with? Preferably guaranteed returns, ahead of tax-savings 10 Stable, reliable returns with minimal tax savings 20 Some variability in returns, some tax savings 30 Moderate variability in returns, reasonable tax savings 40 Higher variability but potentially higher returns, maximising tax savings What would your reaction be if six months after placing your investments, you discovered that due mainly to market conditions your portfolio had decreased in value by 20%? Horror Security of your capital is critical and you do not intend to take risks.* You would cut your losses and transfer your funds to more secure investment sectors. You would be concerned, but would wait to see if the investments improve. This was a risk you understood you would leave your investments in place expecting performance to improve. You would invest more funds to take advantage of the lower unit/share prices expecting future growth Which of the following best describes your purpose for investing? You want to provide a regular income and/or totally protect the value of your investment capital. You are nearing retirement and you are investing to ensure you have sufficient funds available to enjoy your retirement. You have some specific objectives within the next 5 years for which you want to accumulate sufficient funds. You have a lump sum (e.g. inheritance or a superannuation rollover payment from your employer) and you are uncertain about what sort of investment alternatives are available. You are not nearing retirement, have surplus funds to invest and are aiming to accumulate long term wealth from a balanced portfolio. You have an investment time frame of over 5 years. You understand investment markets and are mainly investing for growth to accumulate long-term wealth, or are prepared to use aggressive investments to provide income Your score here helps determine your investor risk profile. An explanation of the profile in relation to your score is detailed over the page and will also be provided as part of your written recommendation. TOTAL Please add up your score and enter it here Name: Page 28 of 37

29 Notes: Investor Profile Very conservative cash (0-100 Points) May be suitable for investors with a short-term investment horizon or a very low tolerance for risk, seeking a return similar to cash rates. Conservative fixed interest ( Points) May be suitable for investors with an investment horizon of at least 3 years and a low risk tolerance, seeking higher than cash returns over the investment timeframe. Moderately conservative capital stable ( Points) May be suitable for investors with an investment horizon of at least 3 years and a low to moderate risk tolerance, seeking regular income and the opportunity for some growth over the investment timeframe. Moderate conservative growth ( Points) May be suitable for investors with an investment horizon of at least 3-5 years and a moderate risk tolerance, seeking a mix of income and growth over the investment timeframe from a welldiversified portfolio. This strategy suits investors aiming for a return higher than what is likely from a portfolio dominated by defensive assets but who want lower volatility than what a share fund would likely generate. Assertive balanced ( Points) May be suitable for investors with an investment horizon of at least 5 years and a moderate risk tolerance, seeking more growth than income over the investment timeframe. This strategy suits investors aiming for a return higher than what is likely from a more defensive portfolio but who want lower volatility than what a share fund would likely generate. Moderately aggressive growth ( Points) May be suitable for investors with an investment horizon of at least 5-7 years and a moderate to high risk tolerance, seeking a high exposure to growth assets. Aggressive share ( Points) May be suitable for investors with an investment horizon of at least 7 years and high risk tolerance, comfortable with a share portfolio dominated by Australian and international shares. Benchmark asset mix** 100% Cash 100% Defensive 70% Defensive 30% Growth 50% Defensive 50% Growth 30% Defensive 70% Growth 15% Defensive 85% Growth 100% Growth **This demonstrates the benchmark defensive/growth asset mix for each investor profile. Defensive assets, such as cash and fixed interest are expected to grow at a slower rate over the longer term but are expected to experience less volatility. Growth assets, such as property and shares have historically grown at a rate greater than inflation over time and usually produce higher returns than defensive assets but can also demonstrate greater volatility in the short term. Page 29 of 37

30 Answering the questions below will give us an idea of your attitude and experience with investing. This is based on factual information relating to your investment experience. The questionnaire does not take into account your personal lifestyle goals and objectives. Please provide only one answer to each question. As you have a limited choice of answers, you may find that none are your preferred answer to a particular question. Please do your best to select an answer from those available. A. When considering taking financial risks, how do you view yourself A very low risk taker A low risk taker A moderately low risk taker A average risk taker A moderately high risk taker A high risk taker A very high risk taker B. Investment is too difficult to understand Strongly agree Tend to agree Neither agree nor disagree Tend to disagree Strongly disagree A very low risk taker A low risk taker A moderately low risk taker A average risk taker A moderately high risk taker A high risk taker A very high risk taker Strongly agree Tend to agree Neither agree nor disagree Tend to disagree Strongly disagree C. I am more comfortable putting my money in a bank account than in the share market. Strongly agree Tend to agree Neither agree nor disagree Tend to disagree Strongly disagree D. Making money in shares and bonds is based on luck. Strongly agree Tend to agree Neither agree nor disagree Tend to disagree Strongly disagree E. The best way to reduce financial risk is to diversify. Strongly agree Tend to agree Neither agree nor disagree Tend to disagree Strongly disagree Strongly agree Tend to agree Neither agree nor disagree Tend to disagree Strongly disagree Strongly agree Tend to agree Neither agree nor disagree Tend to disagree Strongly disagree Strongly agree Tend to agree Neither agree nor disagree Tend to disagree Strongly disagree F. During times of higher inflation it can be more expensive to borrow money due to high interest rates. Strongly agree Tend to agree Neither agree nor disagree Tend to disagree Strongly disagree Strongly agree Tend to agree Neither agree nor disagree Tend to disagree Strongly disagree G. Many types of investments can fluctuate up and down in value. Financial services professionals state that you should be able to endure downturns in the value of your investments over short term periods. How much could your investment fall in value over a short term period before you feel uncomfortable? I would be uncomfortable with any fall in the value of my investments Up to a 5% fall in value Up to a 10% fall in value Up to a 25% fall in value Up to a 33% fall in value Up to a 50% fall in value A fall in value of more than 50% I would be uncomfortable with any fall in the value of my investments Up to a 5% fall in value Up to a 10% fall in value Up to a 25% fall in value Up to a 33% fall in value Up to a 50% fall in value A fall in value of more than 50% Page 30 of 37

31 To Whom It May Concern I DOB: / / of request that all relevant information to my/our investments, insurance, superannuation, loans, bank accounts or other financial, accounting or legal information be released to Finance Control on request. Finance Control is licensed through GWM Adviser Services Limited T/A Garvan Financial Planning, Australian Financial Services Licensee. Please provide this information by phone, , fax or letter. Jodie Pyke and James Boon Finance Control PO Box 256 Warrawong NSW 2502 Phone: (02) Fax: (02) quality@financecontrol.com.au ABN: Please also accept a photocopy or facsimile of this letter as authority as the original will stay on file at Finance Control. This authority remains in force indefinitely until revoked by myself in writing. Yours faithfully Signature: Name: Date: / / Finance Control certifies that this information will be used for the preparation of financial planning services for the aforementioned client. Page 31 of 37

32 To Whom It May Concern I DOB: / / of request that all relevant information to my/our investments, insurance, superannuation, loans, bank accounts or other financial, accounting or legal information be released to Finance Control on request. Finance Control is licensed through GWM Adviser Services Limited T/A Garvan Financial Planning, Australian Financial Services Licensee. Please provide this information by phone, , fax or letter. Jodie Pyke and James Boon Finance Control PO Box 256 Warrawong NSW 2502 Phone: (02) Fax: (02) quality@financecontrol.com.au ABN: Please also accept a photocopy or facsimile of this letter as authority as the original will stay on file at Finance Control. This authority remains in force indefinitely until revoked by myself in writing. Yours faithfully Signature: Name: Date: / / Finance Control certifies that this information will be used for the preparation of financial planning services for the aforementioned client. Page 32 of 37

33 Option to Quote Tax File Number Most investment and superannuation application forms request the applicant to provide their Tax File Number (TFN). As you will be receiving ongoing service from RCB Investments Trading as Finance Control (an authorised representative of GWM Services Limited T/A Garvan Financial Planning we offer you the option of authorising RCB Investments Trading as Finance Control (an authorised representative of GWM Services Limited T/A Garvan Financial Planning) to hold your TFN, and/or details of your exemption status, in our records. The collection, use and disclosure of TFNs are strictly controlled by taxation and superannuation laws and the Privacy act. As an authorised representative of RCB Investments Trading as Finance Control (an authorised representative of GWM Services Limited T/A Garvan Financial Planning), your adviser is authorised to collect TFN s under the Income Tax Assessment Act You are not required to provide us with your TFN and it is not an offence if you choose not to do so. If you do not provide us with your TFN and you wish to quote your TFN on investment and/or superannuation application forms, you will need to bring your TFN with you when calling at our office to complete these documents. Important Information Investment Bodies Investment bodies are authorised to collect TFN s under the Income Tax Assessment Act It is not an offence if you choose not to provide your TFN to an investment body. However, if you do not quote your TFN, or exemption status, tax will be deducted from your income distributions at the highest marginal rate. Some persons/entities are exempted from the TFN quotation arrangements, if the exemption status is notified to the investment body: Persons receiving any part of an age, service, widow State type of pension/ benefit received. pension or other types of qualifying pension/benefit Children under the age of 16, where the investment is NOT public company share/s and the income will be State age. less than $420 pa Entities not required to lodge income tax returns State reason not required to lodge return. Non-residents State country of residence. Superannuation Bodies and Approved Deposit Funds Superannuation bodies and approved deposit funds are authorised to collect TFN s under the superannuation Industry (supervision) Act It is not an offence if you choose not to provide your TFN, however, if you do not provide your TFN: you may pay more tax on your superannuation benefit than you have to (you will get a refund at the end of the financial year in your income tax assessment);and a surcharge of up to 15% may be payable on contributions made by or for you (the surcharge may not be payable if you provide your TFN and in some circumstances the surcharge may be reclaimed through the Australian Taxation Office); and it may be more difficult to find your superannuation benefits if you change address without notifying your fund, or to amalgamate any multiple superannuation accounts. Page 33 of 37

34 Your Election Please tick one of the boxes below to indicate your choice of the options available. If you tick boxes 2 or 3, please record your TFN, and/or exemption status, at the bottom of this page. I instruct RCB Investments Trading as Finance Control (an authorised representative of GWM Services Limited T/A Garvan Financial Planning) NOT to hold my Tax File Number in their records. I instruct RCB Investments Trading as Finance Control (an authorised representative of GWM Services Limited T/A Garvan Financial Planning) to hold my Tax File Number in their records. I authorise RCB Investments Trading as Finance Control (an authorised representative of GWM Services Limited T/A Garvan Financial Planning) or other recipients approved by RCB Investments Trading as Finance Control (an authorised representative of GWM Services Limited T/A Garvan Financial Planning), to disclose my TFN only to me. I instruct RCB Investments Trading as Finance Control (an authorised representative of GWM Services Limited T/A Garvan Financial Planning) to hold my Tax File Number in their records. I authorise RCB Investments Trading as Finance Control (an authorised representative of GWM Services Limited T/A Garvan Financial Planning), or other recipients approved by RCB Investments Trading as Finance Control (an authorised representative of GWM Services Limited T/A Garvan Financial Planning), to disclose my TFN, or exemption status, to me, the Australian Taxation Office and investment bodies: Note: RCB Investments Trading as Finance Control (an authorised representative of GWM Services Limited T/A Garvan Financial Planning) is not permitted to disclose your TFN to superannuation bodies; Approved Deposit Funds or assistance agencies. I acknowledge that I have read and understood the information above; and this authority will remain in force until cancelled by me in writing. Tax File Number 1 Tax File Number 2 My exemption status (if applicable) Statement of Advice Related Documents Consent Where required, your financial adviser will provide you with a Statement of Advice outlining the advice provided to you. Your initial and all future Statements of Advice will refer to various understanding series documents (documents) that set out general information about investment fundamentals such as risk, return and diversification (if applicable) and the benefits, costs and risks associated with various strategies recommended to you. Receipt of Documents(s) referred to in Statements of Advice I confirm that: I consent to receiving documents referred to in Statements of Advice being made available to me electronically. In consenting, I acknowledge that: I am able to access the documents electronically and if I wish to obtain a printed copy of the documents, I can contact my financial adviser who will provide these documents to me at no cost.; OR I wish to obtain the documents referred to in Statements of Advice in printed form Page 34 of 37

35 Acknowledgment The information provided in this form is complete and accurate to the best of my/our knowledge (except where I/we have indicated that I/we have chosen not to provide the information). I/We authorise you to retain my/our tax file number/s on file and understand that it will not be released to a third party without my/our consent. I/We have read and understood the Financial Services Guide (Version 8) prior to obtaining investment advisory services and/or recommendations. I/We authorise you to provide information regarding our respective individual and joint products regardless of ownership to either party listed as clients on page 3 of this document. Should I wish to revoke this authority I will contact Finance Control in writing. I/we agree that: 1. Subject to the authorisation of the preparation of a comprehensive financial plan, I am/we are to receive the following advisory services from the adviser named in this fact finder ( adviser ) and understand that my/our personal information (including any sensitive information such as health information, membership of professional organisations and sexual preferences and practices ( sensitive information ) is being collected primarily for these purposes: retirement planning estate planning superannuation investment planning budgeting managed funds life, trauma insurance and income protection insurance gearing direct equities instalment warrants banking including credit and debit products arranging for the acquisition and disposal of all relevant products of the type described above; and an ongoing review service for my/our investment portfolio or life insurance program. Your adviser will only provide you with advice that your adviser is permitted to offer you. 2. I/We also consent to the disclosure of my/our personal information (including my/our sensitive information): to organisations involved in providing my/our adviser with marketing services and to their service providers (for example posting services), so that my/our adviser may offer me/us products and services that might meet my/our financial needs; and to other organisations in connection with the sale or proposed sale of all or part of the adviser s business and to the use of that personal information by those organisations for those purposes. 3. I/We also consent to the collection of my personal information for the purpose of my adviser providing the services stated above. This consent also relates to my sensitive information. 4. If I/we have provided personal information about an individual (such as a, dependant, employer, or accountant) I/we have or will as soon as practicable, provide the individual with a copy of the Privacy Notification Statement (PNS) that was provided to me with the Financial Services Guide and made them aware that the PNS applies to their personal information that has been collected for the purpose of my adviser providing me/us with the financial advice I/we have requested. 5. If I/we have provided sensitive information about someone else, I/we have or will obtain the consent of that person to that information being collected by my adviser and my adviser s service providers. Page 35 of 37

36 6. I/We authorise Finance Control and Finance Control Mortgage Solutions to exchange my/our personal information on this fact find document, and other information about me/us (including about my/our financial circumstances), for the purpose of the Mortgage Broker providing me/us with broking services and letting me/us know about lending products and services. 7. I/We authorise Finance Control and Finance Control Mortgage Solutions to exchange my/our personal information on this form, and other information about me/us (including about my/our financial circumstances), for the purpose of Finance Control Mortgage Solutions providing me/us with lending services and letting me/us know about lending products and services. Delete any item or consent in paragraphs 1 to 5 above which you do not agree with. Declaration I understand and acknowledge that by either not fully or accurately completing the fact finder any recommendation or advice given by the adviser in these circumstances may be inappropriate to my/our needs and that I/we risk making a financial commitment to an investment policy that may be inappropriate for the needs identified. I acknowledge that I have read and understood the information above; and this TFN authority and statement of advice document consent will remain in force until cancelled by me in writing. I acknowledge and agree for Finance Control to begin to prepare a full analysis of my financial position. signature: name: Date: signature: name: Date: Adviser signature: Adviser s name: Date: Page 36 of 37

37 Queries and Outstanding Information Super Queries 1).. 2).. 3).. 4).. 5).. 6).. 7).. 8).. 9).. 10).. Investment Queries 1).. 2).. 3).. 4).. 5).. Insurance Queries 1).. 2).. 3).. 4).. 5).. Is there any other information required that will prevent advice being completed in full immediately E.G budget, interest rate etc. 1).. 2).. 3).. 4).. 5).. Page 37 of 37

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