1 MySource Matrix White-Branding Documentation Suite
2 2 The Australian Information Management Office (AGIMO) within the Department of Finance and Administration fosters the efficient and effective use of ICT by Australian departments and agencies. It provides strategic advice, activities and representation relating to the application of ICT to government administration, information and services. AGIMO acts as a catalyst for change in government to improve the delivery of public services and achieve long-term efficiencies by using the enabling capabilities of information and communication technology (ICT). It works across Australian jurisdictions to maintain and develop Australia s position as a world leader in the use of ICT for the operation of government. AGIMO provides leadership in defining and driving government-wide ICT strategy, standards, and technical architecture, and embraces emergent technologies, security and resilience issues. ISBN For information about AGIMO, please visit For questions about its work on open source sourcing issues and related areas, please contact: Contact details Department of Finance and Administration Australian Information Management Office Ph: [+61] Fax: [+61]
3 MySource Matrix White-Branding Document Suite 3 TABLE OF CONTENTS Glossary...5 Foreword MySource Matrix White-Branding Document Suite Overview...9 Background MySource Matrix Project Review...13 Introduction...15 Business Requirements...16 Business Case...19 Project Authority and Governance...29 Project Outline MySource Matrix Assessment...39 Introduction...41 Background...42 Key Findings...42 Assessment against Evaluation Criteria MySource Matrix Functional Testing...71 Introduction...73 Background...74 Testing Process...75 Key Findings...76 Assessment against Evaluation Criteria Implementation of an Open Source Content Management System Case Study Executive Summary Australian Information Management Office Description of original website Business requirements for implementation Structure and coordination of implementation Implementation schedule Key tools, techniques, approaches and technologies Challenges and hurdles encountered...128
4 4 Evaluation and lessons learnt Future plans Conclusion Appendix A Costing Appendix B Start-up package MySource Matrix Content Management System Product Overview Introduction What is MySource Matrix? Overview of MySource Matrix MySource Matrix Look and Feel Features Platform, Capacity and Scalability...161
5 MySource Matrix White-Branding Document Suite 5 GLOSSARY Term Accessibility AGIMO AGLS ASP AusTender CIOC Content Content Management System (CMS) Definition The extent to which the website is easy to use and available to a wide range of users, including people with disabilities. Australian Information Management Office Australian Locator Service Microsoft Active Server Pages Australian online tendering service Chief Information Officers Committee Any resource that is created, stored and maintained in the content management system (CMS), eg. a content page, associated files or metadata. An information system used to automate the process of creating, publishing, and maintaining content. CSS2 Cascading Style Sheets version 2 DCITA ESA FedLink Gatekeeper HTML ICCT ICT IMSC Java LDAP Metadata NOIE Open source PHP Refresh Site architecture SQL Department of Communications, Information Technology and the Arts Endorsed Supplier Agreement A system for secure online communications between agencies Australian strategy for public key infrastructure (PKI) Hypertext Markup Language Indigenous Communities Coordination Taskforce Information and communications technology Information Management Strategy Committee A programming language developed by Sun Microsystems Lightweight Directory Access Protocol Descriptive information applied to a content page or associated file, such as classification and intellectual property rights. National Office for the Information Economy Refers to a program in which the source code is available to the general public for use and/or modification from its original design. Open source code is typically created as a collaborative effort in which programmers improve upon the code and share the changes within the community. PHP Hypertext Pre-processor scripting language Migration of a website from one platform to another without substantial change to the original site design or content. The structure of a website including navigation design and how the content is arranged. Structured Query Language
6 6 Test content Usability User W3C Web application White-branding XHTML Dummy content that is used by the development team to populate development and test systems. The extent to which the website is easy to use and available to a wide range of users, including people with disabilities. Any individual that uses a website, content management system or any other information system. World Wide Web Consortium A highly functional information system that exists within a website or is a complete application that runs on the internet and may or may not be browser-based. A website with significant functionality - may be called a web application. Formal release of new or modified open source code or products to the community. Extensible Hypertext Markup Language
7 MySource Matrix White-Branding Document Suite 7 FOREWORD Welcome to the documentation suite for the content management system developed for the Australian using open source software technology. The increasing maturity of open source technologies has the potential to deliver significant benefits to the Australian and the wider community. Open source software provides increased competition, greater flexibility and more choice for both public and private sector organisations looking to harness information and communications technology (ICT) solutions to lift productivity and improve performance. It also encourages innovation and provides new market opportunities for Australian small to medium enterprises (SMEs), many of which deal in open source technologies. In particular, there is a growing market for companies that supply and support open source solutions in business and government. The content management system project is an example of the way open source software developed for one government body can be deployed across multiple agencies. Through a practice known as white-branding, the Australian Information Management Office (AGIMO) and Australian software company Squiz.net have established a robust and flexible software platform that is now available to other agencies at no upfront cost. Individual agencies are still required to assess all technology options on the merits to determine which solution best meets their needs. Value for money and fit for purpose continue to be the most important criteria for agencies when making ICT choices. The same rules apply to both open source solutions and more familiar proprietary software, ensuring a level playing field for all technology providers and users.
8 MySource Matrix White-Branding Documentation Suite
9 1 MySource Matrix OVERVIEW
10 MySource Matrix Matrix White-Branding Documentation White-Branding Suite Documentation Suite
11 MySource Matrix White-Branding Document Suite 11 BACKGROUND The Australian Information Management Office (AGIMO) embarked on a project to replace its websites in early 2003 and selected an open source solution to provide Content Management System (CMS) functionality. MySource was chosen as the preferred option and subsequently underwent development and enhancement to meet AGIMO requirements. Following a successful proof of concept launch for the site, MySource Matrix was selected as the preferred platform for use in AGIMO. AGIMO is making the product set available for re-use across other government and not-for-profit agencies through White-branding. This process has the backing of representatives from the s Chief Information Officer Committee and Information Management Strategy Committee. Documentation Suite AGIMO will release the White-branded version of MySource Matrix (v 3.1 RC 2), which will be made available to all government jurisdictions (federal, state and local) and not-for-profit organisations as an open source solution for web content management. To assist agencies in evaluating and implementation of the White-branded product, AGIMO have compiled a suite of documents to be used a guidance for agencies contemplating implementing MySource Matrix as their content management solution. This overview outlines the scope and purpose of each document. MySource Matrix Assessment MySource Matrix Assessment documented the results of an independent and objective assessment of the white-branded version against the Whole of Content Management Requirements Definition Tool 1. This assessment reviewed out-of-the-box functionality of the white-branded version against the original evaluation criteria to ensure that it met the mandatory and desired requirements identified in the Whole of Content Management Requirements Definition Tool. The assessment was based on interviews and information provided by AGIMO and the vendor, Squiz Pty Ltd. The assessment covered the white-branded version of MySource Matrix in the following areas: Fitness for purpose - does it provide a robust functional platform for the management of web content within a context? This assessed the following elements: Creation and Publishing Presentation and Discovery Technical and Interdependencies Support and Training Stability - does it provide a stable technical (software) platform for web content management? Value for money does it provide a value-for-money option for other government and not-for-profit agencies embarking on similar projects? The purpose of this assessment is to provide agencies with information on the functional capabilities of the product. Agencies will need to consider their core business requirements in assessing the product for their own use. 1 Version 1.0,
12 12 MySource Matrix Functional Testing The aim of this report is to provide an independent and objective test assessment of the whitebranded version of MySource Matrix (v 3.1 RC 2). This document is a companion document to the MySource Matrix Assessment and documents the results of functional testing of the out-of-the-box version of the product. The testing assessment covered the whitebranded version of MySource Matrix in the following areas: Fitness for purpose - does it provide a robust functional platform for the management of web content within a context? Stability - does it provide a stable technical (software) platform for web content management? The following areas were considered out of scope for the testing: Configuration of hardware supporting MySource Matrix within AGIMO Source code review Agency dependant requirements Interoperability testing against multiple platforms and environments. The results of the testing confirm the core functionality of the product from the MySource Matrix Assessment. The report should not be used as a substitute for agency interoperability and compatability testing. MySource Matrix Project Review This document provides a comprehensive project definition of the implementation of the whitebranded version of MySource Matrix within AGIMO. It provides a retrospective insight into actual project planning processes, outcomes and lessons learned. The project review focused on the activities surrounding the refresh of AGIMO s corporate Internet site, implementation of MySource Matrix prior to the white-branding of source code developed as a result of its implementation within AGIMO. The project review outlines the: Business environment prior to commencement of the project Original business and stakeholder requirements Business case including options analysis Development approach Project governance and resource requirements Scope and dependencies Expected project deliverables and quality management Milestones and associated timeframes Issues and change management processes Testing strategies; and Key risks and mitigation strategies. The document follows a standard project plan format and could be re-used as a template by other agencies initiating similar projects. MySource Matrix Case Study The MySource Matrix Case Study is a companion document to the project review, providing a detailed outline of the project activities, development and implementation path, challenges and hurdles, and lessons learnt. The Case Study outlines in more detail areas that impacted AGIMO specifically in the implementation of the product and how they tackled issues associated with the use of open source technology e.g. Intellectual property.
13 2 PROJECT MySource Matrix REVIEW
14 MySource Matrix White-Branding Documentation Suite
15 MySource Matrix White-Branding Document Suite 15 INTRODUCTION This document provides a comprehensive project definition of the implementation of the white-branded version of MySource Matrix, an open source content management system (CMS), within AGIMO. It provides a retrospective insight into actual project planning processes, outcomes and lessons learned. About this document The scope of this document covers the refresh of AGIMO s corporate Internet site, implementation of MySource Matrix and the white-branding of source code developed as a result of its implementation within AGIMO. Included in this document is a summary of: business environment prior to commencement of the project original business and stakeholder requirements business case including options analysis development approach project governance and resource requirements scope and dependencies expected project deliverables and quality management milestones and associated timeframes Who should use this document This document is intended for any government agency or not-for-profit organisation with an interest in the implementation of MySource Matrix as an open source content management solution. Related documents This document should be read in conjunction with: Guide to Minimum Web Standards, AGIMO, 2003 MySource Matrix Assessment, Acumen Alliance, September 2004 MySource Matrix Functional Testing Report, Acumen Alliance, October 2004 Costs and Benefits of Adopting an Open Source Content Management System, Squiz Pty Ltd, July 2003 issues and change management processes testing strategies key risks and mitigation strategies; and The document follows a standard project plan format and could be re-used as a template by other agencies initiating similar projects.
16 16 BUSINESS REQUIREMENTS Background The AGIMO website was originally developed in-house in 2000 utilising a Microsoft Sharepoint Portal Server and Frontpage 2 platform. It quickly grew from its original size and structure to comprise over 14,000 individual elements, including web pages, images and forms, with little to no overall site management. Areas identified for improvement for the website environment included security and content control, functionality, usability and scalability. AGIMO commenced a project in early 2003 to implement a content management system (CMS) and to refresh its corporate Internet site in the process. Following a thorough evaluation of both proprietary and open source products against the Step Two model for CMS evaluation, MySource was chosen as the preferred option. MySource is an open source solution developed by Squiz Pty Ltd, an Australian company with Endorsed Supplier status. The first MySource implementation was undertaken as a proof of concept. In August 2003 the Publication Services Directory was relaunched on an earlier version of the MySource platform. Following this initial development, a small website for the Indigenous Communities Co-ordination Taskforce was launched on the same platform, leveraging the work that had been conducted for the earlier implementation. In October 2003 another proof of concept site was launched using a later version of MySource called Matrix. Following an evaluation of both pilot projects, the later version of MySource was selected as the preferred platform for all future implementations due to its advanced standards compliance and content handling capability. A new corporate website was developed and launched in April 2004 supported by the content management capabilities of MySource Matrix. Several other sites have been migrated to the new platform since then. These open source implementations are believed to be the first of their kind within the Australian. AGIMO is in the process of making the product set available for re-use across other government and not-for-profit agencies through White-branding, which has resulted from its successful implementation and proof of feasibility as a robust content management solution. This process has the backing of members from the s Chief Information Officer Committee and Information Management Strategy Committee. 2 Sharepoint Portal Server was used for management and delivery of web content to the corporate website; Frontpage was used for authoring, editing and formatting of web content
17 MySource Matrix White-Branding Document Suite 17 Stakeholders The following stakeholders were identified as have a significant interest in the project: Stakeholder Interest Beneficiary Direct Indirect General public Usability, accessibility and performance of corporate website, ie. the needs of this group needed to be taken into consideration to ensure that they weren t disadvantaged by the site architecture or associated technology Usability, accessibility and performance of Internet site AGIMO personnel Improvement of business processes relating to content contribution and management Content authors and approvers Usability, accessibility and performance of CMS, ie. content management tools needed to be intuitive and easy to learn. Web administrators Ease of maintenance and management of website architecture and content Other government agencies and not-for-profit organisations Ability to capitalise on the outcomes of the project, ie. an open source CMS and other associated deliverables, such as documentation and lessons learned Providers of strategic direction and operational support Project governance bodies Ultimate responsibility for the achievement of stated business goals, such as re-use of intellectual property across the whole of government External suppliers Provision of solution and customisation of CMS components to meet business requirements Objectives The key objectives of the project were to: implement an open source CMS to improve the management of the AGIMO Internet site, incorporating the whole of the original website content design and implement a flexible, robust and secure technical solution that was capable of supporting rapid website expansion or change without continued reliance on vendor support de-couple information from navigation and visual design, allowing the establishment of a flexible information architecture establish quality assurance processes that provided a better guarantee of consistency, efficiency, performance and compliance with Australian web standards These outcomes were to be achieved with particular attention to the Guide to Minimum Web Standards 3 ; incorporating accessibility, metadata, security, privacy and record-keeping compliance obligations. The end-solution was to meet or surpass all requirements as stated in the Guide. 3
18 18 Related Projects Project Refresh of the Publication Services Directory (PSD) Development of the Australian Branding website (www.branding.gov.au) Development of the Indigenous Communities Collaboration Taskforce website (www.icct.gov.au) Intranet Redevelopment Project Development of open source Contracts Management System CMS Extensibility Project Relationship First proof of concept using an earlier version of MySource to test functionality and suitability of the product within the AGIMO environment Proof of concept using MySource Matrix to test the accessibility of the product and its compliance with the Guide to Minimum Web Standards Proof of concept using MySource Matrix to test the functionality of the product and portability of open source code and infrastructure without vendor support Leveraging common MySource Matrix infrastructure and ability to support multiple websites Proof of concept using MySource Matrix code previously developed for AGIMO s CMS Feasibility study into the potential capability of MySource Matrix to be integrated with an open source Electronic Document Management System (EDMS)
19 MySource Matrix White-Branding Document Suite 19 BUSINESS CASE The original AGIMO website comprised over 14,000 individual pages and associated objects with very little to no overall site management. It was deployed on a Microsoft Sharepoint Portal Server platform and supported by approximately 40 web authors using MS Frontpage as the standard content creation and editing tool. Although AGIMO carried primary responsibility for developing online service delivery standards, their own websites did not meet many of the mandatory specifications of the Guide to Minimum Web Standards. This was not through a lack of effort on behalf of content authors, rather the editing tools being used at the time required an unreasonable level of skill and work to ensure that sites complied with the relevant standards. An open source content management solution was selected following an independent and thorough evaluation of many propriety and open source systems. MySource Matrix provided: A fully featured open source content management solution, produced and supported by an Australian company with Endorsed Supplier status A successful history of being deployed by several other Australian organisations with good results Lower implementation costs as there were no licensing fees Additional cost and process improvements associated with the implementation of a content management system were expected in the following areas: Improved customer access, both external and internal, to AGIMO products and services by ensuring that supported websites met whole of government accessibility and other standards specified in the Guide to Minimum Web Standards Improved archiving and retrieval of online content inline with the Archives Act 1983 Reduced content management and authoring overheads by establishing corporate content management and devolved authoring processes Improved content quality, consistency and reliability by embedding quality processes into the content management model Improved content discoverability by providing an effective information architecture and search mechanisms Reduced ongoing development costs through the re-use of common components and data Improved system scalability and interoperability by adopting the principles of open standards Non proprietary solution
20 20 Options Analysis Following the evaluation process and shortlisting of MySource as the preferred content management solution by an independent organisation, AGIMO embarked upon a further analysis of all available options. A summary of the options investigated together with their associated benefits and risks is provided below. 1. Continue to use existing proprietary technology (SharePoint/Frontpage) and retain out-sourcing contract for web infrastructure management services Benefits g No additional in-house skills required g Shared infrastructure management risk Risks g Static website - tightly coupled content and design g Lack of standards compliance g Lack of content management or workflow g Lack of user security g High site maintenance costs - global changes had to be applied on every page g Slow technical support response times 2. Continue to use existing proprietary technology (SharePoint/Frontpage) and in-source web infrastructure management Benefits g Faster technical support response times Risks g Static website - tightly coupled content and design g Lack of standards compliance g Lack of content management or workflow g Lack of user security g High site maintenance costs - global changes had to be applied on every page g High upfront hardware costs g New in-house skills required to manage web infrastructure 3. Invest in open source technology (MySource) and retain out-sourcing contract for web infrastructure management services
21 MySource Matrix White-Branding Document Suite 21 Benefits g Separation of content from design g Compliance with minimum web standards g Automated content management and workflow g In-built user security Risks g High upfront development, hardware and implementation costs g Higher site maintenance costs g Slow technical support response times g No licensing costs g Lower site maintenance costs g Shared infrastructure management risk g Corporate recognition of Internet as core business tool g Better support for emerging business requirements 4.5. Invest in open source technology (MySource) and in-source web infrastructure management Benefits g Separation of content from design g Compliance with minimum web standards g Automated content management and workflow Risks g High upfront development and hardware costs g New in-house skills required to manage web infrastructure g In-built user security g No licensing costs g Lower site maintenance costs g Lower implementation costs g Faster technical support response times g Corporate recognition of Internet as core business tool g Better support for emerging business requirements g Long-term cost-effectiveness Recommended Option As a result of this analysis, Option 4 (investing in open source technology and in-sourcing infrastructure management) emerged as the most likely platform to offer long term viability and value for money.
22 22 Business Benefits The chosen option provided the following business benefits: g Separation of content from design The ability to separate content from design provided a consistent user interface and efficient, easy updating of content without impacting on site structure or navigation. It also enabled sharing of source content across multiple sites (create once, use many times concept), enabling a complete reduction in the rate of duplicate and inconsistent content. g Compliance with minimum web standards Compliance with its own standards improved AGIMO s reputation as a leader in the adoption of usability and accessibility better practices. Ensuring that the website met these requirements meant that it was available as a source of information to all customer segments equally. g Automated content management and workflow Streamlining the content creation, publishing and management processes provided major productivity improvements. Staff were no longer required to know HTML or the intricacies of assembling web content. Business rules were designed to route the content automatically through the appropriate approval mechanisms, which provided a better guarantee of content accuracy, currency and completeness. g In-built user security In-built user security enabled access to the content database at many different levels, according to roles specified for individual authors and access privileges associated with specific content items. The security model was implemented as a reflection of the organisational structure, which meant that access to content could be restricted to the user s business group. Hence, content ownership and responsibilities relating to the maintenance of content became very clear and visible. g No licensing costs Source code was provided to AGIMO at no cost and there are no on-going licensing fees. AGIMO owns their copy of the source code and is free to modify it accordingly. g Lower site maintenance costs Separation of content from design, automating content approval processes and in-built security all contributed to reduced site maintenance costs. Being an open source solution, upgrades for the content management system are provided at no cost to AGIMO. In-sourcing web infrastructure management services provided cost savings through the simplification of change management processes. g Lower implementation costs Implementation costs were also reduced by in-sourcing web infrastructure management. g Faster technical support response times Cycle times for rectifying system-related issues and for applying enhancements has been reduced following the in-sourcing of web infrastructure management and simplification of change management. g Corporate recognition of Internet as a core business tool Investing in new technology and web infrastructure clearly demonstrated that the organisation recognises the web as a primary vehicle for communication with external stakeholders and as a critical business tool.
23 MySource Matrix White-Branding Document Suite 23 g Better support for emerging business requirements Core content management functions were able to be expanded by applying additional software modules. In addition, the modular nature of the system enabled non-technical staff to configure functions, change and expand site architectures without an over-reliance on vendor support. g Long-term cost-effectiveness Adoption of open source software and in-sourcing of web infrastructure management was seen to provide a sustainable, long-term and cost-effective option. Cost Considerations MySource Matrix is an open source solution and as such the base product set is available to government and not-for-profit organisations free of charge. However, costs would still need to be considered relating to implementation, content migration and operation, depending on the size and complexity of websites and skills available within the organisation. Key cost drivers for the implementation of MySource at AGIMO were content migration and development of additional functionality that was originally considered outside the project scope. In particular, the costs associated with moving content from one platform to another should be carefully considered by other agencies, making sure not to underestimate the considerable effort that is required. The following list provides a summary of activities and deliverables that incurred costs during the project: g Design Development and application of W3C compliant website design Development of a Style Guide to be used by content authors to ensure a consistent visual style g Development Search engine improvements to allow integrated searching and real time searching of content Development of a facility for the mapping of old URLs to new pages Modification of site map to provide an A-Z style listing Workflow modifications to meet agencyspecific requirements Development of a low bandwidth (text mainly) version of the site Development of Wizards to export log files for audit trails g Server Setup Installation of web and database servers Physical staging server installation to enable editing to be done on a physically separate staging server before being periodically pushed to the production web server (optional) g Content Migration Dedicated, trained content managers were required to move content from the old website to the new content management system A skilled person was required to manage the internal change process and to participate in content approval processes during the internal content preparation phase g Project Management and Testing Project management and testing was required to ensure that the system met all stated and agreed business requirements and that the website complied with the applicable standards (W3C and WCAG) on target browsers
9 9 SELECTING A CONTENT MANAGEMENT SYSTEM Selecting a Content Management System Better Practice Checklist Practical guides for effective use of new technologies in Government www.agimo.gov.au/checklists
14 14 DESIGNING AND MANAGING AN INTRANET Designing and Managing an Intranet Better Practice Checklist Practical guides for effective use of new technologies in Government www.agimo.gov.au/checklists version
14 14 DESIGNING AND MANAGING AN INTRANET Designing and Managing an Intranet Better Practice Checklist Practical guides for effective use of new technologies in Government www.agimo.gov.au/checklists version
Queensland recordkeeping metadata standard and guideline June 2012 Version 1.1 Queensland State Archives Department of Science, Information Technology, Innovation and the Arts Document details Security
II Project Information Project title (in English) Project title (in Chinese) HKCAAVQ IT Infrastructure Development 香 港 學 術 及 職 業 資 歷 評 審 局 資 訊 系 統 基 建 發 展 Project 項 目 Project summary (Please provide an
Mapping the Technical Dependencies of Information Assets This guidance relates to: Stage 1: Plan for action Stage 2: Define your digital continuity requirements Stage 3: Assess and manage risks to digital
GPO Box 2343 Adelaide SA 5001 Tel (+61 8) 8204 8773 Fax (+61 8) 8204 8777 DX:336 firstname.lastname@example.org www.archives.sa.gov.au Cloud Computing and Records Management June 2015 Version 1 Version
8 Managing Online Content 8 MANAGING ONLINE CONTENT Better Practice Checklist Practical guides for effective use of new technologies in Government www.agimo.gov.au/checklists version 3, 2004 Introduction
Module Db Technical Solution Capita s Combined Offer for Business & Enforcement Operations delivers many overarching benefits for TfL: Cost is reduced through greater economies of scale, removal of duplication
Web CMS Enterprise CMS 1300 762 912 email@example.com Sydney 275 alfred st north sydney nsw 2060 Melbourne 21 burwood road hawthorn vic 3122 Choosing A CMS Best-of-Breed Content Management Systems Brisbane
IT@UMN Enterprise Architecture Program Guiding Principles 1 Page Enterprise Architecture Guiding Principles Enterprise architecture guiding principles must be considered for all academic and administrative
1 Overview LDAP Authentication Configuration Appendix Blackboard s authentication technology is considered a focal point in the company s ability to provide true enterprise software. Natively, the Blackboard
IBM Global TECHNOLOGY Servicess and Transformation ing services with minimal risk Summary To transition services is a complex process involving many issues. When outsourcing to IBM, you gain the benefit
Client Communication Portal Project In 2014 Sunnyfield was awarded a grant by the Organisation Transition Fund to develop a Client Communication Portal. The aim of the project was to enhance person centred
Quick Guide: Managing ICT Risk for Business This Quick Guide is one of a series of information products aimed at helping small to medium sized enterprises identify and manage risks when assessing, buying
Digital Continuity Plan Ensuring that your business information remains accessible and usable for as long as it is needed Accessible and usable information Digital continuity Digital continuity is an approach
Digital Continuity in ICT Services Procurement and Contract Management This guidance relates to: Stage 1: Plan for action Stage 2: Define your digital continuity requirements Stage 3: Assess and manage
Project Plan Overview of Project 1. Background The I-WIRE project will develop a workflow and toolset, integrated into a portal environment, for the submission, indexing, and re-purposing of research outputs
Digital Marketplace - G-Cloud CRM Services Core offer 9 services in this area: 1. Dynamics CRM Upgrade Services Utilising this service, Core will undertake an evaluation of your current CRM platform. We
The Recipe for Sarbanes-Oxley Compliance using Microsoft s SharePoint 2010 platform Technical Discussion David Churchill CEO DraftPoint Inc. The information contained in this document represents the current
BBC Technology Strategy Issued: January 2010 For more information contact: Spencer.firstname.lastname@example.org Copyright 2010 BBC All Rights Reserved TECHNOLOGY STRATEGY Introduction This paper defines the BBC s
The Danwood Group Professional Services Offering DANWOOD Our Professional Services Our Professional Services department can provide you with a variety of services from Audit and Assessment to Technical
Development, Acquisition, Implementation, and Maintenance of Application Systems Part of a series of notes to help Centers review their own Center internal management processes from the point of view of
USE OF OPEN SOURCE SOFTWARE AT THE NATIONAL LIBRARY OF AUSTRALIA Reports on Special Subjects ABSTRACT The National Library of Australia has been a long-term user of open source software to support generic
AARNet submission to the Australian Computer Society Cloud Protocol Discussion Paper James Sankar, Alex Reid August 2013 AARNet, Australia's Academic and Research Network (AARNet) is the not- for- profit
NSW Data & Information Custodianship Policy June 2013 v1.0 CONTENTS 1. PURPOSE... 4 2. INTRODUCTION... 4 2.1 Information Management Framework... 4 2.2 Data and information custodianship... 4 2.3 Terms...
ITIL Managing Digital Information Assets Shirley Lacy, ConnectSphere Frieda Midgley, Digital Continuity Project Judith Riley, Digital Continuity Project Nigel Williamson, Digital Continuity Project White
DEPARTMENT OF INNOVATION, INDUSTRY, SCIENCE AND RESEARCH ARCHITECTURE PRINCIPLES Version: 2.2 Status: ICTSC endorsed Page 1 of 17 Table of Contents What are Architecture Principles?...3 Further Information...
Cloud Procurement Discussion Paper For Comment AUGUST 2014 Acronyms Acronym AGIMO ASD DCaaS MUL IaaS NIST PaaS RFT SaaS SCS Definition Australian Government Information Management Office Australian Signals
MAKING YOUR ORGANISATION S INFORMATION ACCESSIBLE FOR ALL IMPLEMENTING THE GUIDELINES FOR ACCESSIBLE INFORMATION project has been funded with support from the European Union. publication reflects the views
EXECUTIVE SUMMARY Cloud-based as-a-service offerings present significant opportunities for government to benefit from scalable multi-tenanted environments, lower costs per-user, improved business processes
KPMG Advisory Microsoft Dynamics CRM Advisory, Design & Delivery Services A KPMG Service for G-Cloud V April 2014 Table of Contents Service Definition Summary (What s the challenge?)... 3 Service Definition
10 10 IMPLEMENTING A CONTENT MANAGEMENT SYSTEM Implementing a Content Management System Better Practice Checklist Practical guides for effective use of new technologies in Government www.agimo.gov.au/checklists
PROCESS FOR CHANGE - Detailed Design Programme Governance and Management Plan Version 2 1 INTRODUCTION In October 2008, the Council approved the selection of seven opportunity themes to take forward from
Musina Local Municipality Change Management and Control Policy -Draft- Revision History Version Date Status Author V1.0 June 2013 First Draft Perry Eccleston Page 2 of 12 Table of Contents Revision History...
FMCF certification checklist 2014-15 (incorporating the detailed procedures) 2014-15 certification period Updated May 2015 The Secretary Department of Treasury and Finance 1 Treasury Place Melbourne Victoria
ANZSCO Descriptions This ANZSCO description document has been created to assist applicants in nominating an occupation for an ICT skill assessment application. The document lists all the ANZSCO codes that
20 Marketing E-government 20 MARKETING E-GOVERNMENT Better Practice Checklist Practical guides for effective use of new technologies in Government www.agimo.gov.au/checklists version 1, 2004 Introduction
Public Record Office Victoria PROS 10/10 Strategic Management Guideline 5 Records Management Strategy Version Number: 1.0 Issue Date: 19/07/2010 Expiry Date: 19/07/2015 State of Victoria 2010 Version 1.0
Outcome Realisation Plan Version 1.A (14 August 2008) Copy: Uncontrolled Corporate Support Department of Treasury and Finance DOCUMENT ACCEPTANCE and RELEASE NOTICE This is version 1.A of the Outcome Realisation
New Energy Jobs Fund Application Guidelines i Table of Contents 1. Background... 1 2. The Program... 1 2.1. Objectives... 1 2.2. Overview... 1 2.3. Program Timetable... 2 3. Funding... 3 4. Eligibility...
1.0 Introduction With electronic and social media becoming a more important part of our overall communications strategy, the Colorado Springs Utilities (UTILITIES) Internet site has become an even greater
University of Cambridge Information Services Committee Governance of ISC Projects Originated January 2009 (updated December 2011; awaiting further revision June 2014) 1. Introduction This paper defines
ORGANISATION OF EASTERN CARIBBEAN STATES INVITATION FOR EXPRESSIONS OF INTEREST Consultancy for Re-design of OECS Website The Organisation of Eastern Caribbean States (OECS) Commission invites interested
Tasmanian Government WEB CONTENT MANAGEMENT GUIDELINES Version 1.4 January 2014 Table of contents 1. Introduction and scope...3 2. Web content management processes...3 3. Risks of poorly managed web content...3
Management DEPENDENCY MANAGEMENT Purpose To provide a procedure and associated guidelines to facilitate the management of project dependencies. Overview Dependencies in this Phase are defined as actions,
Version 1.7 March 30, 2011 REVISION HISTORY VERSION NO. DATE DESCRIPTION AUTHOR 1.0 Initial Draft Hkelley 1.2 10/22/08 Updated with feedback Hkelley 1.3 1/7/2009 Copy edited Kevans 1.4 4/22/2010 Updated
Digital Archives Migration Methodology A structured approach to the migration of digital records Published July 2014 1 Table of contents Executive summary... 3 What is the Digital Archives Migration Methodology?...
OPEN SOURCE SOFTWARE AND THE AUSTRALIAN GOVERNMENT A key-note speech by Brian Catto (Director Governance and Policy Branch, Australian Government Information Management Office) at the Open Source Developers
IPAA PROFESSIONAL CAPABILITIES PROJECT Procurement Capability Standards Definition Professional Role Procurement is the process of acquiring goods and/or services. It can include: identifying a procurement
FlowCentric Processware 2013 FlowCentric Business Process Management (BPM) Software and Services enable organisations of all proportions, in a multitude of industries, to satisfy and often exceed their
THE LE@RNING FEDERATION Project Management Framework VERSION: 5.0 DATE: 26 JUNE 2007 Table of Contents 1 INTRODUCTION... 1 2 PRODUCTION PROCESS... 2 2.1 Operational support for the Project Management Framework...
Madison Area Technical College Web Content Management (WCM) System and MATC Site Redesign Annette Koenig Project Leader/Internet Specialist Technology Services, Web Strategies MATC 3550 Anderson Street
TM ComplianceSP TM on SharePoint Complete Document & Process Management for Life Sciences on SharePoint 2010 & 2013 Overview With increasing pressure on costs and margins across Life Sciences, the industry
Point of Contact for Questions Project Director Project Manager Website technical development Statement of Work Reading Room Ltd 65-66 Frith Street Soho London W1D 3JR T: +44 (20) 7173 2800 F: +44 (20)
Documentation for data centre migrations Data centre migrations are part of the normal life cycle of a typical enterprise. As organisations expand, many reach a point where maintaining multiple, distributed
Table of Contents Validating Enterprise Systems: A Practical Guide Foreword 1 Introduction The Need for Guidance on Compliant Enterprise Systems What is an Enterprise System The Need to Validate Enterprise
Information security controls Briefing for clients on Experian information security controls Introduction Security sits at the core of Experian s operations. The vast majority of modern organisations face
POSITION DESCRIPTION Position Title Senior SharePoint Administrator/Developer Position Number Reports to Head of Solutions Development Functional Auth HRM Auth Region N/A Enterprise role Date Date Function
REQUEST FOR INFORMATION Hosted Website Solution and Services RFI #E15-037 Closing: March 24, 2015 at 2:00 pm local time. Halifax Regional Municipality Procurement Section Suite 103, 1 st Floor, 40 Alderney
METHOD 12 3 empowering managers to succeed Project Management Guidebook ISBN 0-473-10445-8 A bout this e-book This e-book was created by Method123 (see www.method123.com) to help provide you with a simple
Banking Application Modernization and Portfolio Management Key Challenges and Success Factors As part of their long-term strategic plans, banks are seeking to capitalize on their legacy applications. Acquired
Second Clinical Safety Review of the Personally Controlled Electronic Health Record (PCEHR) June 2013 Undertaken by KPMG on behalf of Australian Commission on Safety and Quality in Health Care Contents
1 Overview Single Sign-On Authentication Appendix Blackboard s authentication technology has been identified as a dynamic, adaptable factor to supporting elearning Systems Integration strategy and implementation.
White paper Document Management in the Cloud September 2012 Contents 02 Introduction Context The Challenge Cloud Document Management Scope of Document Management Requirement Statutory Requirements Commercial
ware Architects, Inc. Proposal to XXXXX Date Glendale Community College Microsoft Office SharePoint Server 2007 Initiative Vision/Scope Document Software Architects, Inc. Proposal to XXXXX Date Version
11 11 WEBSITE USAGE MONITORING AND EVALUATION Website Usage Monitoring and Evaluation Better Practice Checklist Practical guides for effective use of new technologies in Government www.agimo.gov.au/checklists
Project Initiation Document Project Cumulus Cumulus Project Only Last updated Monday, 13 December 2010 Project Initiation Document for Project Cumulus Version Control Version Comments Author 1.0 Initial
UoD IT Job Description Role: Projects Portfolio Manager HERA Grade: 8 Responsible to: Director of IT Accountable for: Day to day leadership of team members and assigned workload Key Relationships: Management
Information Management Advice 39 Developing an Information Asset Register Introduction The amount of information agencies create is continually increasing, and whether your agency is large or small, if
An Introduction to SharePoint Governance A Guide to Enabling Effective Collaboration within the Workplace Christopher Woodill Vice President, Solutions and Strategy email@example.com 416-477-3945
Better Practice Checklist Briefing and selecting the Web developer About this checklist This checklist will explain how to brief the website development team when building a new website or re-developing
MANAGING DIGITAL CONTINUITY Project Name Digital Continuity Project DRAFT FOR CONSULTATION Date: November 2009 Page 1 of 56 Contents Introduction... 4 What is this Guidance about?... 4 Who is this guidance
1. Introduction The Joint Workplace Solution (JWS) team will shortly complete the migration of some 2000 users from SharePoint 2007 to 20 and alongside this a programme of developing a series of line-of-business
Regulated Documents A concept solution for SharePoint that enables FDA 21CFR part 11 compliance when working with digital documents Contents Life science industry challenges Regulated Documents our service
UNIVERSITY OF MISSISSIPPI MEDICAL CENTER for the UMC Web Environment Page 1 of 12 1.0 PURPOSE The purpose of the is to establish requirements and provide instructions as governed by the Information Policy.